Reviews of Kamloops Physiotherapy and Sports Injury Centre (Massage Therapist)

Ian McKinley

Excellent treatment. Injured elite marathon runner on a short timeline training for NYC Marathon. With continued treatment allowed me to not only train but increase my volume, intensity, and most importantly, my confidence. Thank you.

Mickael Maddison

They asked lots of questions and took my answers seriously. The treatment was well explained and seems to make sense.

Dian Verwey

Cara is very caring and very informative. Exce8 Physio

Sarah Bailey

Very professional and welcoming. Booking is easy, and they send email reminders. Would definitely recommend.

Lisa Bonang

Highly recommend Tim Wray! He provides great care across a number of modalities including needling, manual therapy, and others. Always on the cutting edge of his specialty.

Lauren O.

Massage therapy with Joel = highly recommended. He is very knowledgeable with physiology and really helped me out when my back was out.

Virginia Bellows

I am very satisfied with my therapist Jenn Jones, highly recommended????

Leathem The J

Received very good information upon the issues that I have been having. Felt like staff completely and genuinely want to see you fully recovered and then some when they are done with you. I was referred to this place by a coworker and would glady refer others to this place in the future.

Alexis Bell

Tim is AMAZING. He is a bulged/herniated disk slayer. When I first started going to Tim, I could barely walk, move and even have a pant leg touch my leg due to nerve sensitivity. Laying, sitting, standing and walking were all extremely painful. Tim was patient, positive and kept pushing to get me better. I have avoided surgery with all of the hard work that was done. I have much less pain and I’m starting to enjoy normal activities of life again. I don’t know what I would have done without having Tim as my Physiotherapist. I once told Tim, “if someone would give me the option of a 3 hour spa package or a physio session with you, I’d pick physio.” Plus all the rest of the staff are extremely friendly and have made me feel extremely welcomed. Very positive atmosphere.

Melissa Seevers

This place is awesome. This past winter I somehow herniated a lower back disc and also had 2 bulging discs. I've personally never felt pain like that in my life! I quite literally couldn't could not sit down for 21 days as it was completely unbearable. All I could do was stand and slightly lean on my kitchen counter and sleep straight as a board on my side propped up by pillows. It was awful! My doctor told me a very well could be looking at surgery but to try this first. I called for an appointment and they got me in the day after which is really important when your in that much pain. I began seeing Tim and he immediately gave me some gentle stretches to start doing and helped me figure out some small things I could do to relieve the pain a bit and start the healing process. They did help! He was always careful not to hurt me and checked often to make sure he wasn't. He went at my pace instead of trying to push me to go at his pace. It was easy to trust him quickly which, imo, is important when someone is working with your body. I'm so grateful to him for helping me avoid surgery this time and teaching me how to avoid it in the future through core strength and proper posture. The staff were all kind and friendly and they faithfully called to remind me of my appointments the following day. I will definitely be returning to Kamloops Physiotherapy in the future if I ever need this kind of help again and I strongly recommend them to anyone who is in need!

Trina D

Great place! Staff are very friendly and Tim did a fantastic job helping me recover from knee surgery. Would definitely recommend.

Brigitte Mitchell

I've been seeing Tim Wray for a stubborn knee problem. Tim was able to give me different options to help the pain short term and also get me started on a plan for a long term fix. I am able to continue vigorous training at the gym thanks to Tim taping my knee and doing dry needling, while also doing the recommended exercises and stretches to get rid of this knee pain by dealing with the underlying problem. The office is clean, professional and everyone is extremely friendly.

Theresa Thomas

Tim's knowledgeable, professional and seems to really care. Plus he didn't bat an eye when I burst into tears on our first visit...chronic pain is super frustrating and makes me want to cry, but Tim doesn't.

Simon Stringer

Refreshing to find a physio that takes an interest and not just asks you yo do the same old exercises. Would recommend to family and friends

Greg Willis

Excellent care, flexible hours, large staff, and two locations - one downtown and the other in Sahali - make it a great place for treatment. Kevin Stoll is a top-notch physiotherapist.

Kelsa Gotthardt

I had a car accident last month and Kamloops Physiotherapy was able to schedule my boyfriend and I in quickly. I really appreciate the friendly environment from the receptionist and physiotherapist Kevin. Kevin and I have great chats about my injuries, and stretches that will that will help me recover. Looking forward to my next appointment.

Dave LeBlanc

Just what you need

Troy Smith

Staff were very friendly, welcoming and made me feel my time was valuable. I was in an MVA and had a fractured c1, l3, my clavicle was crushed, my scapula shattered. I also had some serious vestibular issues from a head injury and a torn diaphragm as well as various other small tears in my internal organs. Despite the severity and scope of my various injuries they were able to get me out of a wheelchair walking again as well as helping restore full range of motion to my shoulder and neck. The knowledgeable staff were also able to greatly assist me with pain management, enabling me to be weaned off pain mediation for the first time in years. To John and all his staff, thank you for being the best physiotherapy treatment facility in Kamloops.

Ashley Pakula

I had an appointment which in my calendar was set for 12:30. The clinic had 12, i'm not sure if they entered it in their calendar incorrectly or i did, but regardless, instead of calling to ask if i was coming in at their scheduled time, they call at the exactly 12:30 to inform me that they would bill be for a missed appointment but i could reschedule if i wanted. The courteous thing to do would have been to contact me soon after they thought the appointment should have started to see if i was coming in. As it happened i was waiting in my vehicle just outside the clinic waiting for 12:30 when i thought it was supposed to happen and could have come right in. The strange excuse i got was that they are too busy to follow up on clients coming in. But they weren't too busy to call and tell me at exactly 12:30 that they would be billing me for a missed appointment. My rating has no reflection on the physio care i received while going to this clinic. The practitioner is FANTASTIC and was instrumental in my quick recovery from an Achilles injury. I would love to continue seeing my physiotherapist, but after being a client for about 8 months, going every week to start and then every two week, and being treated this way by the company, I won't be back.

carrie lynn

Joel is the best RMT I have ever been too. I suffer from herniated discs and have extensive nerve damage so to find an RMT that can alleviate the pain is amazing. Thank you Joel!

Chad Affleck

Janice Fraser helped me tremendously. I was diagnosed with Carpul tunnel in my hand by a doctor. After an assesment, she believed that the diagnosis was incorrect. After multiple appointments & excercise instructions I was able to function at work comfortably. She, in short, restored my active way of life and avoided I surgery.......i am very grateful.

Luke Eliason

Highly recommend kamloops physio. They have always been extremely accommodating setting up appointments. Seeing Tim Wray has been great. He always has or is willing to put in the effort to find an answer for any situation or problem I’ve had. Not only the work he puts in during our time together but the time he commits outside of that to finding a solution or setting up a plan for me to have the best possible chance for recovery.

Colin Verbree

Great environment and all the staff are very welcoming. Tim is an excellent physiotherapist!

Bradley Munro

The staff was attentive and professional. They listen carefully to my particular issues. The results were effective.

Cole Vedan

The office is very clean. Front desk clerks are kind , fast and efficient. I saw a fellow by the name of Rob. He diagnosed my issue right away was able to give details of what I was actually getting pain from. We are working through the issue and I'm seeing positive results. I will re visit again and am recommending for people looking for physio in Kamloops.

Dawn Neufeldt

Everyone here is Exceptional...I highly recommend Kamloops Physio.

Zena Lawrence

Kevin has helped me to stay mobile

Aaron R

Excellent care and wonderful staff.

Kayli Gera

Welcoming and friendly.

James Huser

I saw Kevin Frudd for shoulder surgery rehab.He gave tonnes of valuable new information every visit. My shoulder is super strong now. Thanks Kevin

larry smith

very disapointted

Marcus Degenhardt

Highly recommend Tim Wray at Kamloops Physiotherapy! He is very knowledgable and professional and provides effective treatment plans.

Bonnie Fleming

Very pleased with all aspects of Kamloops Physiotherapy. I was seen by Kevin Frudd and felt that he was focused on my treatment during the entire appointment every time I went. I really appreciate that my appointments were kept to a reasonable length of time so I didn't have to miss a lot of work and that I was given exercises to work on at home. I would definitely recommend this clinic and Kevin Frudd.

Damon M

I have received great service from Tim Wray and his team ever since my first visit in January. Tim has a wealth of knowledge in finding the best treatments, and had helped in my recovery with pain management, ROM exercises and much more. I have had detailed weekly follow ups with my progress and I feel as though my concerns were always listened to. This is a great location thanks to the staff at Kamloops Physiotherapy.

Estela Mayoral Morales

I had as my first physiotherapist, Robert, who was an extraordinary person for me because of his professionalism, his efficiency, his empathy and his pieces of advice. Despite the fact, I could not finish my treatment with Robert (I was hit by a vehicle motor), I recommend him as a professional. Thanks, Robert, for everything. After him, I continued and finished with Jen, another great experienced physiotherapist and excellent worker who helped and assisted me as much as she could. Jen, I am still doing what you strongly advised to me regarding my exercises. Thank you very much, Jen, for your patience, for your professionalism, and your extra practice exercises and other pieces of advice. Lexis was, for me, a remarkable massage therapist. She always helped me and gave some advice, including more practise exercises for my complete healing. Thank you very much, Lexis, thanks for listening and thanks for everything. Thanks all of you pals. I won´t forget you and take care.

Carly Schmidt

Jen Jones is amazing! Goes above and beyond to help me. Thank you!

michelle foley

I have been seeing Lucki for over a year and she consistently provides great care. She is very personable and works with you to find solutions for improved mobility and range of motion. She gets it - you want to be out there living life and not hung up on injuries. Lucki will work with you on exercises to do outside of the clinic and will offer both prescribed and creative approaches to your overall healthcare.

kelly Bosko

Great place, Thanks to Jen Jones-Larsen without her expertise my shoulder rehab could have been longer, very professional in her job

Carol Patch

Easy wheelchair accessibility at back of building which was essential for us. Friendly helpful staff. Good protocols for covid. We were pleased with the physiotherapist.

Rob McDougall

Tim Wray and the staff at Kamloops Physiotherapy are great! Tim was very professional, knowledgeable, and personable. He quickly provided the diagnosis and necessary exercises to rehabilitate me and get me back to training as soon as possible. I would highly recommend Tim for anyone looking for a physiotherapist in Kamloops.

Clayton Bucoviz

I specifically picked Lucki for acupuncture treatment for a tight hip flexor muscle. After informing Lucki I was leaving for Firefighter training she assessed my hip flexor and then explained or more like pushed IMS (Dry Needling) on me. Lucki believed this was the proper treatment and said there were minimal side effects. As I have found out that was a complete LIE... After the treatment I was extremely sore, by the next day I had spasming and nerve pain so bad I was unable to walk for those 2 days. When I called the clinic, Lucki told me to go see a doctor, so she hurts me and wants someone else to fix her problem. It has been almost 2 weeks and I'm still experiencing muscle spasms and nerve pain, which I never had before. I'm suppose to start my training in a few days and truthfully because of Lucki I may not be able to complete my program now. I honestly hope that others read this before making their decision. The disappointment that I have is unimaginable.... hopefully others won't be left in pain like I was...but do you want to take that chance....I'll leave that to you.

thomas mackey

I visited the clinic for over 6 months, Tim Wray did an amazing job working me thru baby steps to recover from an L3 burst fracture (I broke my back). Never judgemental and always encouraging, I feel my recovery would have been very different without the expert and professional services of Tim! Thank You very much for helping me Tim.

Randy Haynee

very poor receptionist with little knowledge of level 4 part a physio.....I wouldn't go there and like the owner will say on here im not a patient there like so many responses from him on here I wouldn't want to be...or owners phoning my home because of poor reviews...its 2017 get used to it......really expensive even on msp,double what others are charging

Ellen Wilson

Excelllent staff worth the waitlist and the price

Mike T

Great place to go

Kristi Moyls

I’ve been seeing Tim for the past 10 weeks for chronic injury I never properly dealt with. Tim is always on time and professional. He has been client centered and listens to my needs each week. I’ve regained range of motion and am essentially pain free. Would definitely recommend Kamloops Physio to others!

Colleen Watson

Robert wingert is the best

Linda Piroddi

Highly recommend Tim Wray and the entire clinic at Kamloops Physiotherapy. Tim was very knowledgeable and professional and provided an effective treatment plan. The staff were very prompt and helpful as well.

Geri Sandor

Tim Wray is AMAZING!! I've had shoulder pain for over a year and thought I'd be looking at a shoulder replacement . On the first visit Tim diagnosed the problem and gave me exercises to do . The pain is significantly reduced. I've found all the staff to be courteous and very helpful. I highly recommend Kamloops Physiotherapy.

Lisa Nguyen

Staff are so friendly and inviting. Practioners are very educated and resourceful. 100% recommend for someone who is looking for help.

Jil Forbes

I have seen Lucki Khurana for low back and hip pain as well as a sprained ankle which both times were debilitating from my day to day life. Lucki gave me a thorough assessment and treated me with the utmost professionalism and gave me knowledge of my condition the whys and how’s so I could understand. She prescribed appropriate exercises and showed great compsssion for my situation. I will refer anyone to her in a heart beat. Thank-you Lucki for getting me pain free!