We have the feddbacks of people like you who use the services of Lakeside Spa (Massage Therapist) in the territory close to Bonavista (Canada).
At the moment this business has a score of 4.5 out of 5 and the score has been based on 127 reviews.
As you can read, the average score it has is basically the best one, and it is founded on a large number of reviews, so we can be quite sure that the assessment is very faithful. If people have bothered to give their feddback when they are happy with the service, it works.
You know that we don't usually bother to put feddbacks when they are positive and we usually do it only if we have had a problem or issue...
This Massage Therapist is included in the category of Massage therapist.
Janice was awesome. I suffer from postpartum anxiety and she was very supportive during my massage.
The service at Lakeside Spa is very professional. Every visit is a wonderful experience. The massage therapists do a marvelous job.
Very friendly and great with first timers. Found our direct bill info super fast. Highly recommend.
Its a nice little spa! The couples room is nice and relaxing while getting to enjoy eachothers company! I love the massage therapist heidi she is super friendly and attentive and always is ready with water after the massage !
Great staff, the girls really know their stuff.
Had a wonderful massage here. Staff were all wonderful. Hidden gem.
I’m always soo impressed with their couples massages and the most recent one was no different! So many amazing massage therapists here!!
Had another wonderful couples massage at Lakeside yesterday. My husband refuses to have anyone other than Danielle work on him. I was paired with Taylor for the first time and...amazing! I will definitely be booking with her going forward ;) The front desk staff are always so welcoming and a pleasure to talk with. I definitely recommend Lakeside Massage for all your spa needs!!
Great massage and knowledgeable staff! The team got me in quickly and was very accommodating.
I booked a 2 hour spa package here because of a gift card. I ran a few minutes late because I couldn’t figure out where the spa was. I tried calling twice to ask where to go but there was no answer. By the time I got in for my massage she only had 45 minutes instead of 60 but I still got charged for a full 60 minute massage. The massage I had was wonderful and Tracie was awesome. The facial was also great.
Great massage and service.
I have twice now received great service at Lakeside Spa. Reasonable prices, thoughtful and respectful RMTs, friendly reception staff.
Excellent spa experience with my wife. Service was excellent.
Treated my mom and I to some late Mother’s Day massages, they were wonderful. Very professional, clean, accommodating and relaxing. A lovely hidden treasure of a spa in the south. We will definitely be back.
Worst possible service. It used to be good 5 years ago but now they clearly have RMT's who shouldn't be in this bussiness. They give you a relaxation massage instead a deep tissue or theraputic. And when asked to increase pressure (cause thats what you booked for) they tell u that its more charges. I mean really? And also, they tell you thus is the best pressue they can give. Overall I would never recimmend anyone to go there. And this has happened to me and my husband a couple of times now. And they worst possible customer service. Thry have truly dowgraded them selves!
First time at Lakeside Spa, I had a wonderfully relaxing scrub and massage. Very professional and friendly staff. Definitely a 5-star rating!
Second time I have been there and both times the massages and facials were amazing. I am going to continue coming there in future (even though it is a 2 hour drive!), the service was great.
Daryl is amazing! My only complaint is that it's always over too soon!! Incredible massage and such a great place, very friendly staff!!
Very enjoyable combination of Scrub and Massage from Janice! The staff was friendly and the atmosphere was what I would expect. Thanks again!
The massage was great and the experience would have been a 5/5 except for my appointment time being bumped. I had booked for 2 pm and received two emails confirming 2 pm. When I got there at 1:45 ish (was directed to arrive 10 minutes prior to appointment) I was told I was early as my appointment was at 2:15! I killed 20-25 minutes walking around before my appointment. No reason was given for the time change - lead to believe I had it wrong but I reconfirmed the time on emails when I got home. Despite this, I will go back again and hope this won't happen again.
This is my favorite spa, I've been a client for years. I highly recommend Mike - he's fantastic and was able to help me with a few sports injuries. I go at least once a month and always have a great experience!
Excelent. Very consistent. Love my guy
Hidden gem, Bonavista residents are lucky to have this in their neighbourhood. Darryl gives amazing therapeutic massages, he has helped getting me back into running without pain. Extremely professional, clean and comfortable space. Direct billing to manulife without issue.
Tracy was really great, the staff are very friendly and professional. Really do a great job at making you feel comfortable and relaxed!
The massages are unbelievable, truly amazing. I have been going to Lakeside Spa for years.
Sharina was fantastic!! She definitely knows her muscles!!
Such a great experience! The front staff is helpful and friendly. And the therapists are great!
Another wonderful massage by Danielle at Lakeside Spa. Danielle is incredibly intuitive and knows EXACTLY where you need work done to release tension and muscle spasm. She does an amazing job on my sciatic issues. Will continue coming back!
The atmosphere is luxurious and the staff is super friendly. I never leave disappointed and I will continue to drive across the city to go there for as long as it is open. A perfect escape.
This spa was not what I had hoped in the least. We spent over $600 (plus tip) for a couples spa package. We were greeted by a girl that was wearing a ratty knotted touque with her headphones in on her phones that wouldn't move from her chair. She seemed annoyed when we came in and was not warm, welcoming or anything at all. The massage was marginal. The "wrap" was literally just being wrapped in the blanket I was already in. The table was so hard I was uncomfortable and in pain most of my treatment . The facial was really nice until she tried to massage me. Her massage during the facial was so bad I literally jumped on the table because it hurt and was so uncomfortable. There was no place to put our things and there was no place to wash the oil off or even fix our hair (being that we came in from out of town and we're going to dinner next). I will not be back and would not recommend this place to any one.
Lovely atmosphere. Great therapists. :)
*** Address when opened in google maps is wrong - search for the esso on Acadia Dr. Went in for a 90 minute relaxation massage with Katrina Krug - she is a Junior RMT and incredibly good! I am definitely looking forward to my next visit to Lakeside Spa with Katrina!
Had massage treatment at Lakeside Spa. Really enjoy it. Very good place for your relation time. Thank you.
And they direct bill!
I phoned and booked a couples massage package in August. The massage was decent, however the website is extremely misleading and I was not informed over the phone when I booked the appointment that the cost outlined on the website ($305) was per person not per couple. One would assume when booking a “COUPLES PACKAGE” the cost would be per couple. It makes no sense that the price is per person for a “COUPLES PACKAGE”. Since this info is not given on the website, the receptionist should have informed me when I phoned to book the couples package. I was shocked to learn after the massage that my bill was DOUBLE what I was expecting to pay. All other websites I looked at clearly indicate if the price is per couple. To me, I felt I was deceived and I felt I had no choice but to pay. I am a student and can’t afford to spend hard earned money on luxuries like these. It doesn’t seem fair. I was using a gift card but I had to go into my savings and take money from that. The price for a couples massage package should be per couple. Who books a “couples massage package” for ONE person??
A friend and I went for a scrub, massage, wrap and both really enjoyed our treatments. Tracie Bury was amazing!
My massage from Mike was exceptional! My arms that were heavy and fatigued from labour now feel light as a feather!
Bottom line. I've been all over the world at the best hotels and spa's and Darryl is the best ever. Don't waste your time elsewhere. That's all.
Massage therapist was very good, explained how she was going to release my pain, provided ideas for stretching to help relieve pain day to day.
Friendly staff and amazing for what they do. For my first experience here, I felt very welcomed and relaxed the whole time. Definitely coming back here ????????????????
Have been coming here for years for my regular massages and every time I’m not disappointed. Was so happy to find Meghan whom I used to see at Oasis, and can’t wait to be back. She knows exactly what pressure to apply and what to do. The front staff is awesome. Lakeside has always been accommodating, even last min bookings. Definitely recommended !!!!
Had couples massage - relaxation and deep tissue. Our massage therapists were perfect - professional, detailed, patient, and comfortable. The atmosphere was quiet and perfectly lit, the conversation occasional and relaxed, and the overall condition of the spa was all high quality. Lakeside is a hidden gem, close to home for us. Easy to book and good availability. Highly recommend.
The spa is clean and well maintained, although as other reviews had pointed out, no change room or showers which was fine for me as I live nearby. The check in process was a bit disorganized. The receptionist didn’t tell me to bring my form back to her and then she was busy with a departing customer so my appointment ended up starting 15min late because my RMT didn’t know I was there (and he didn’t ask until that point). Staff whispered a lot amongst themselves too while looking at patrons which was a bit weird and not conducive to creating a relaxing environment. Massage itself was pretty good - I had picked a junior price point and he WAS junior but overall worked out the shoulder issues I was having - things were just a little less polished than you’d typically expect at that price point, junior or not. Overall this would be a nice local little spot if they just made some tweaks to the flow of service delivery and general customer service skills of the staff. It wasn’t bad, but it wasn’t excellent either.
Great Massage ...just what I needed after the Christmas rush!
Great massage, thanks Janice.
I always get a great massage, and front office staff is always friendly.
Always very professional and accommodating. Have had Taylor and Darryl and recommend both as therapists for a massage. Book every month with my wife for a couple massage.
Wonderful experience from start to finish. I had a deep tissue massage with Courtney and she was able to release a lot of tension in my lower back and shoulders. The room was calming and relaxing as well. I will be going back again. Highly recommend!
A regular customer. I come annually for a pampering as well as massages when I can. Affordable pricing and friendly staff. I really like Tracy she is wonderful
Overall a great experience. They subscribe to the Mind Body app to book appointments online , the front desk is great and the massage are always great. The are really clean and organized. I now use Laurie every time as she knows my body well. One peice of improvement would be billing two insurances at the same instead of one and I having to do the second one manually from home.
What a wonderful spa! I will definitely be recommending Lakeside Spa to all my friends and family.
Such a great experience today with Tracie!
Great experience every time!
Sharina was so wonderful! My body scrub and massage were heaven. The room was peaceful, music was relaxing, and it was the hour of pampering I was looking forward to. I found the secretary rude/snarky/awkward, but other than that it was perfect.
Just had an amazing experience when my fiance and I went there for a hot stone couples massage. Everyone there was so welcoming and friendly from the check in staff to the ladies doing our massages. I never felt rushed and the room for the couple's massage was roomy and ambient.
Walked in the door and got attitude before I said a word...brutal service, will not return. My wife buys gift packages from this spa 5 at a time. Before we booked (earlier the same day) we confirmed we had 1 full massage credit left. I walk in the door and first thing the receptionist / admin says are you paying by CC or direct billing from insurance and I said we have a credit. She says no I don't have a credit. Well I said we confirmed before we booked and before I came out and I don't have my wallet on me so I won't be able to pay if we don't. Let me check your wife's file, oh you only have a credit of $72 not enough for a full hour massage which you have booked and I said ok well I have to go I guess AND turned around and walked out. My wife calls back that minute and this person has all the excuses, I didn't know you guys bought a gift pack of 5, I'm new here, your husband left before I could give him options, my wife said because how I was treated I just left. REMINDER I took my shoes off as this is a SPA, person had plenty, plenty of time to give me options since there was not a soul in the place and had to put my shoes on to leave. Will be calling the manager tomorrow to see if this review can be salvaged.
Best therapeutic massage I've ever gotten! Courtney York was simply amazing! I will honestly be returning.
The experience was great; however, the price is extremely high compared to other massage places. Because of the price, I will not be returning. There are other places to go that are just as good, if not better for a much cheaper price. The average massage around Calgary, I found, is $80 -90. The price at Lakeside Spa is $114.00. That's a big difference if I am to go every three weeks or so.
Got a 1 hour massage from Tracie Bury and it was amazing will definitely be coming back. Room was very clean and relaxing Receptionist was very friendly !
Very nice stuff but found a bit over priced on services . Would recommend to try them as it was a nice little place
Lots of parking, easy location, friendly staff and great service! Will book here again!
Great friendly service. Easy to get an appointment with a only a days notice.
Beautiful massage! I had the Relaxation Massage, and it was fabulous! Really helped after a hard week!
Fabulous therapeutic massages. Big fan of Daryl.
Great massage therapist, process in getting insurance set up and processed was probably a fair bit tougher than it needed to be.
My daughter and I really loved our couples’ massage with Heidi and Danielle. Perfect way to end the week! I was very happy we were able to book our sessions days in advance. Heidi is amazing; that was the most relaxing, enjoyable massage I have ever had.
Full disclosure: Ive only ever purchasd massage services as gifts fr my wife. I have never been a client of any sort myself. I can tell you the front desk staff are always friendly n helpful when I make my purchases. The massages are 1 of my wifes favourite surprises, so Im reasonably certain the staff are good at what they do. Id name-check her go-to masseuse, but maybe Ill get her approval 1st. Anyway, recommended...
I've been using Lakeside spa for the past 7 years and I always recommend my colleagues make the trip to Lakeside for their treatments. Being a professional classical musician, my body goes through the same rigorous demands as an athlete and the years of wear and tear take its toll. Darryl Blunt, co-owner and senior therapist is so knowledgeable, personable and effective with his treatments that I always leave feeling tons better than when I show up. He used to work at Banff Springs willow stream before devoting full time to Lakeside. You will not be disappointed!
Had a great experience here! Would recommend!
Tracey is an amazing RMT who really knows how to focus and work on the areas I was having pain in. She is very knowledgeable and used techniques I haven’t had someone use before. These techniques helped my pain subside and I was able to have a good nights sleep after 2 weeks. I will be recommending Tracey in the future for sure! Lakeside spa is very fortunate to have such a strong, educated and personable RMT. Jenni Jerke
Amazing experience. Aleksa is a fantastic RMT who can fix an of your muscular issues.
Absolutely top notch experience! Loved everything about it: from the atmosphere, to the heared bed, to the best massage I have had in Calgary. They actually targeted my focus area and put some proper pressure where I needed it. Will 100% be going back here again. What a gem!
Our family has been going to lakeside spa for over 8 years now. I can’t say it’s the best in the whole city because we haven’t tried or wanted to try a different place! It’s clean, welcoming and the therapists are extremely professionally! You will find the most comfortable bed and the highest quality bedding sheets here! I will recommend it to everyone who wants to try a friendly neighborhood spa!
Best massages in Calgary! Highly recommend.
I tried to book an apooappoint for my wife and I was greeted by Tianna. Her phone matters were not professional at all and she seemed bothered that I wanted to spend money at their establishment. We have been going there for years but will not return due to the horrible service I recieved. There is better places out there that will treat you with kindness and be happy to serve you. Do not go to Lakeside. Waste of time and money.
It was my first visit to Lakeside Spa and I had a wonderful experience! The Spa receptionist was professional and welcoming, the space was very clean and Tetiana- the Esthetician was exceptional! I was so impressed I am scheduled to come back next month!
Nice, clean, friendly with knowledgeable & experianced people
I went here on a whim as a friend was in town for a couple of days and wanted to get a massage. My therapist Heidi was amazing. I had a relaxation massage and I almost fell asleep. I have had some terrible experiences lately but this woman actually took away my tension and I felt the stress melt away! I will definitely be back and will send anyone here in the future! Thank you Heidi you truly made my Tuesday!
10 years of great massage therapy in my life...thank you, Lakeside Spa!
We love Lakeside Spa!! They’re so accommodating and flexible. The atmosphere is professional and very relaxing. We go often as a family. Our children enjoy have massages as much as we do and the staff always make them feel comfortable.
Great atmosphere, super friendly front end staff, who always greet us by name. Both my kids are competitive athletes, their massages, and mine, are always catered to our individual needs. Direct billing is always a breeze. Highly recommended!
Great experience, booked a facial treatment that wasn’t appropriate to my skin and the esthetician recommended a different option. Would go back!
Taylor is awesommmme
Melissa (massage therapy) is fantastic!
Had a nice relaxing time, massage was thorough. The table was heated which was a bonus. Therapist was nice and knew I was there to just relax so the conversation was limited. I have booked in for noon & upon arrival I was told the therapist was running late due to weather. I had scheduled a 60 min massage & 60 min facial. By the time I got into my room and discussed my reasons for being there it was 12:15. The massage didn’t start until I was undressed and on the table so not sure exactly however everything was wrapped up by 2pm. I was charged for the full time though. Otherwise I’d go back!
I got a massage and facial as a gift for my birthday, and I will definitely be back again!
Always a great place for a Massage! Thanks to everyone!!!
It was an excellent massage. Tables were beautiful and warm. Would return there again
Katarina has magic hands, a very intuitive therapist, she really listens and knows what she is doing. I will be a regular customer!
A more expensive spa but you get quality therapists. Def worth it!
Professional and friendly service. 4 stars due to the cost as they are quite pricy.
Always great! Been going there for about 8 years now. Clean, very nice rooms. Staff is always knowledgeable and friendly!
Sharina, is a great therapist and well versed in he field!
Very basic facial. They have u fill out a form about massages which have nothing to do with my skin history ?? They threaten u about being tardy and then the therapist was late in starting. Facial was essentially done in very low lighting- why? She needs to see my skin! As a result the Skin products were left on my face, neck and in my hair and the facial felt quite useless. Lots of excessive sheet and towel fluffing. Just wasn’t relaxing or effective. She was nice but they need to step it up with professionalism and what they offer.
My girlfriend bought us a couples massage. We were treated with amazing service from the moment we walked through the door! Very professional business, very relaxing atmosphere, and the massages we received were amazing!
Great massage by Katerina! I will be back!
My husband and I have been going to Lakeside for couples massages for a number of years. Excellent massages- Darryl in particular is amazing. The service and ambiance is excellent. They are professional, excellent at their craft and worth every penny. Highly recommend Lakeside to anyone.
I saw Kat. She was amazing. She was very efficient and had great knowledge of what she was doing. I will definately recommend Lakeside to everyone I know.
So even though I am thrifty, the extra cost for this massage was totally worth it. I had trouble finding them but called and was helped right away. I was greeted warmly and Danielle, one of the best deep tissue massages I have had in a long time. Thank you. I will be back.
Had a couple massage with hot stones. Massuse was great and the front service was helpful.
Really lovely spa! SO relaxing! ????
Average, looked after me
** Blue Cross refused payment for the massage - beware if using health benefits** In October 2015 I first tried the Spa, booking a Senior RMT appointment online. I arrived later that day and confirmed at the desk that I would be processing the cost of the massage through extended health benefits. I was told that I could not direct bill, but that a receipt would be available at the end of the treatment. The massage was fine, I took my receipt and left. A few days later, my claim from Blue Cross was rejected, specifying that the massage therapist that provided the services did not satisfy the number of qualifying hours for them to be eligible for health benefits. I contacted the spa and asked how that could happen, given that I had requested a Senior RMT and was also asked prior to the treatment if I was claiming the expense..........surely at some point I should have been told? The spa's response was simply that because I booked online, they were 'unable to inquire about everything prior to the treatment'.....or in other words, it was my fault. I have communicated back and forth with the spa manager for the past few months (Tiana). I have requested that she call me to discuss what went wrong, however all I have received has been e-mails basically saying there is nothing they can do. Horrible customer service......my first experience of the Lakeside Spa will definitely be my last.
Great spa! Katerina I think her name was, was my RMT and she was great! Would recommend.
It was nice and deep. Everyone was friendly
Went for a deep tissue couple's massage and it was alright. Not quite as deep as I'd like but alright. Receptionist wasn't very welcoming. The couple's room was nice and we're glad we went for the massage just not sure if we'll be back.
Daryl Blunt gave an excellent therapeutic massage. Professional facilities. Highly recommend Lakeside Spa.
Had a massage and reflexology appointment with Janice. She was amazing. I left feeling relaxed and happy. Will be a returning client.
Good massages
Great massage! Scented oils may be even better if I was looking for any suggestions, but certainly no complaints here and would recommend for sure.
It was a truly relaxing experience. I will be back
I’ve been a client for over a decade. They’ve raised their prices quite significantly a few years ago ($110 for a 1 hr massage!) however, it’s always continued to be my “go-to”... until Monday. I was experiencing back pain so I took the afternoon of work to go for a Therapeutic Massage. While the massage was okay, the therapist working on me was VERY sick. She was sniffling and coughing and I felt “trapped” in a small room with her. When she was working on my neck, all I could smell was her cough drop while she was breathing over me. After I left, I immediately felt sick with a sore throat. I called the Spa within an hour of my massage and left a message, letting them know of my experience. I expressed that I did not want to be compensated; I just wanted them to be aware. Disappointingly, after 36 hours, no one returned my call to acknowledge or apologize. I will never return and unfortunately, they’ve lost a longtime customer.
Excellent service, excellent staff.
Very relaxing and professional experience
To start the receptionist is very unwelcoming. Booked a prenatal massage here, when I showed up they were not prepared. Then when I entered the room there was no prenatal tummy pillow, I was informed someone else was using it. They improvised and I laid sideways, but pretty disappointing when you specifically book a prenatal massage and someone else is using the pillow at the same time. If you've ever been pregnant you know that this is what you look forward to, to finally be able to lay on your tummy! The facial was the worst facial I have ever had, waste of time and money. It was the hydrating facial and my face was drier after. Needless to say, I won't be returning.
Fantastic professional and very reasonable pricing.
Had our first massage here (couple's massage) last week and it was fantastic. Room is lovely, beds super comfortable and warm and nice touches throughout with warmed towels etc. Therapists were Jr but wouldn't know it, both my husband and I will return. An hour went by too quickly!
Being that I have taken massage therapy classes , I know a bit about how to give a excellent massage and know techniques . I walked in with a Mva injury that was reinjured during physio .. i was given a gc at xmas. This was a bit pricey and don’t think I will go again for more reasons then one. I walked out with a migraine . I found that the person did not know what she was doing as she had no proper posture or technique for treatment as a rmt. I wanted a therapeutic massage and with muscles like mine And to get working them you need to warm the muscles up to relax and treat the muscles. As well when a client is mentioning pain (which I said multiple times / ouch and to ease up ) you need to ease back and not put pressure. She kept right in digging and going back to the same tender areas . When it was done .. I was greeted coldly by my therapist with water .. no Home care given and the receptionist was rude as the reviews said .. if I didn’t have a gc I would not of gone !
I had my eyebrows waxed here, and can't say that I walked out very happy. The gal who waxed them was very sweet and lovely to chat with. However. At the start we had discussed having full brows with just some shaping/cleaning up, and that really wasn't what I got. The eyebrows don't match in shape or length (one is SO short and skinny- I mentioned this at the end when she showed me and she acted surprised. It was too obvious to be surprising). I was then told to fill them in with eyebrow powder while waiting for them to grow back.. :( I give 2 stars because the tint was what I had asked for. So there's that.
Daryl is the best massage therapist. Truly treats areas that need it and such great flow and motion.
Front staff member was extremely rude and not helpful! I didn’t even get to the point of booking an appointment this time because she was so rude. Unfortunately I will not be returning for services.
Had a great therapeutic massage with Darryl. I've been having multiple treatments for sciatica (physio chiro medication). Darryl assessed me professionally and gave me a massage that felt like he unlocked my muscles in my lower back, hips and hamstrings. The next day there was a noticeable positive difference in my symptoms. Wish I'd have gone to see him sooner.
Fantastic! We went for a couples massage and both massage therapists were great. Thank you so much, we will be back when we are back in town.
Therapist was great. Will definitely come back.
Amazing and relaxing!
Very good experience Thank you to the therapist Danielle
I have been in this place twice, the RMT was great. I even recommended this place to some of my friends. We have been released from the stress. We have a common denominator why we won't come back here, the girls who are working in front were lack of customer service skills. They are not friendly and approachable as it supposed to be.
The facial that I received from Tracie was wonderful! Thank you so much. I will be back again!
My husband called today to make an appointment for a massage for me and got Tiana on the phone. He ended up not booking an appointment and hanging up on her because she was SO RUDE to him. We’ve been coming here for years and that has stopped today. We will not be returning to this spa because of that. There are plenty of places out there that will greet you with exceptional gratitude.
The massage therapist was wonderful and very professional. The entrance to the "spa" however, was less than spa ambiance nor quality. The jug of room temp tap water was a disappointment, no lemon water, no cucumber water, nothing. I was early, being my first time there and thought I'd relax and enjoy a cup of green tea. 5 minutes before my appointment the receptionist came out with a cup of spice tea saying she had been waiting for the water to boil??? I was 40 minutes early. No choice of antioxidant green tea, in fact no choice at all. No candles, no dim lights ,no relaxing music, so I spent my time listing to mall music coming through the glass entrance and the screaming of children as they passed, along with shipping and receiving to other stores..... nothing really spa like at all (until you get to your room). No changing into white fluffy robes to relax and enjoy the experience we all look forward to when go to a spa.
Had a great experience! The spa is beautifully decorated and super clean. The staff were very kind, professional and I had a fantastic deep tissue massage. I loved that they used hot towels to clean up the massage oil afterwards so you don't go home with oily skin. Very nice touch. Highly recommend!