Reviews of Gastown Massage Therapy (Massage Therapist)

Micol O'Mania

Great

Anthony D

My favourite massage spot in Vancouver. All the therapists are excellent.

Reed Sumida

Knowledgeable, professional therapist in Jennica. She has cured many of my ills from my aggressive pursuit of my sport and also my whiplash injury from a car accident.

bof En Mayor

I have been in here few times and had a cool experienced with all the females RMT's. Jennica is one. I will come again and again.

Vikram Mohan

One of the best massages I have had. The overall experience right from calling them, to leaving the clinic, everything was very well managed.

R Petkovich

I've been going to Gastown Massage for years now, and have been treated by a few of their therapists. They are always professional and knowledgeable, and treatments are always effective.

Alonzo Gogag

Jesse was attentive and I would definitely recommend him to others.

Mike Burnside

My first time seeing an RMT and Robin was excellent. Robin was professional, thorough, and very friendly. I would absolutely go back again.

Elle Mack

The kismet of calling for the first time and finding a cancelation a few hours away. And then finding the strong hands of Robin Kelly is beyond words. Years of discomfort and headaches melts away... An older creeky building that holds amazing history in Vancouver has been repurposed for many business, restaurants, and homes. Street parking for 2 hours is 2$ if you use the pay by phone ap. Come early and be patient to wait for an opening. Or there's a few parking structures around as well. And the train stops right there. Chinatown stop. Very convenient. And affordable with insurance. Best experience.

Jamie-Lynn Ravensbergen

Caroline was incredibly good at her job and I felt very comfortable with her. She was very communicative with me about what she was doing, and made sure I was as comfortable as possible at every moment before during and after the massage. She also did a great job on my muscles, and i definitely have noticed an improvement in discomfort and mobility.

Jesse Dallon

UPDATE - Someone did reach out to me and everything was resolved. Still a bit more of a hassle than I would have liked, but I appreciate the effort. I was very happy until I became ill and tried to cancel an appointment. I contracted a severe flu and had even lost my voice. I could not get anyone to answer the phone when I called to cancel the day prior or the morning of. When I finally did reach someone, they told me I was being billed the full amount anyway regardless of the reason - even though I was very obviously sick and could barely talk. Speaks volumes to their actual stance on wellness. I get it, time is valuable, but medical issues are also medical issues. Clearly they are just in it for the money. If you're going impose such a strict cancellation policy, make sure you answer your phone or provide the option to cancel online. Terrible.

Eric Kao

Never got the 72-hour reminder email. Missed an appointment as a result. Was charged for it, which I understand, but a claim was also made to my insurance provider. Called in and was told that this will reverse itself after a few days. Just checked again a month later and the balance hasn't been returned to my insurance account. Why was this claim even filed in the first place if I was already charged?

Joey Placek

Camila was so good! Thanks!

Elizaveta R

I was there on December 9, because of several migraines in a row. I really like this place and how I felt after my visit there. I felt lightness in my neck and shoulders! Thanks to Jesse.

Shane Todhunter

Great spot. Online booking. Always available.

Jesse Godwin

Best place to get a high quality massage in Gastown.

Jessica Hocker

I was in the process of writing an email to thank Jennica for her healing hands and I thought a review might be even better. Not only is this chic rad and I actually enjoying chatting with her during my treatment. She is super knowledgeable and wants to find out what the root of the problem is. She’s very professional and makes me feel very comfortable. I was having issues and I’m quite the active person. Within less than 24hrs after my treatment my pain was substantially better.

Marcie Gibson

Highly recommend. Easy to book, even last minute. Phil is a great RMT and was super to work with. Clinic was tasteful and professional.

Christopher Smith

Stephen and Philip are highly trained and extremely professional. I am a regular massage therapy client, and theirs is one of the best massages I’ve had. Highly recommended.

Robert Hever

Left feeling amazing! Caroline did witchcraft to my body highly recommend!

TAYLOR RUBY

Phenomenal! The most comfortable RMT session I’ve ever had. Robin is professional, personable, respectful and skilled! I couldn’t ask for better! Thank you, Kind Sir! I appreciate you, TRuby

Claus Gurumeta

Well located, comfortable massager rooms and a straight-forward experience. My RMT Rob listened to me and helped alleviate some of my discomfort within one single session. He's very professional and managed to make a massage therapy still feel relaxing!

Dead Boys Detectives : Art Dept

Robin was able to absorb and intuit what I needed, and listened to me when I put forward my internal experience. He is adept at tackling a problem and has the necessary tactile touch needed to understand where to focus in the time allotted.

dt g&k

another great session with Rob; I'm feeling confident we are moving in the right direction to address ongoing back issues.

Aaron Kennedy

Steve ... a must have!

Benjamin C

Jose Chacara is one of the best RMTs I've ever had. I have problems with my arm and back and he was extremely knowledgable about what was causing my pain and how to make it better. I've had a couple of sessions with him and looking forward to more.

Mike Novin

Rob is extremely professional and knowledgeable, I’m glad I found massage therapist who knows how reduce my back pain and relax my muscles. 100% satisfied

Sara Alhowar

Wonderful staff. Highly recommend Camila ????

Calvyn Cass

Jesse is my RMT and is awesome. I feel so much better and would 100% recommend him.

Richard Bell

Great first treatment from Jesse for my shoulder pain, would recommend!

Donald Yapp (Hungry Ghost)

Clean, friendly and good RMTs who know what they're doing.

Hilary Miller

Great massage

Eric Vanderwey

A very good massage therapy clinic - would recommend. I've used multiple RMTs at this clinic and all were excellent and very professional. In addition, they also do (double) direct billing for both my primary and secondary coverage.

Sean Bennett

Highly recommended. The clinic is in a great space and the RMT's are top notch.

Kevan O'Brien

Jose will fix you

Greg Elzinga

I have been going to Robin for years & was very happy when he returned back to Vancouver after a sojourn in Halifax. He has excellent hands & amazing technique, an excellent, experienced RMT!

Jason Borton

Amazing treatment! Beautiful facility and very friendly staff. Direct billing is a treat and Robin my therapist was exceptional. Addressed all my concerns in a very professional and kind manor. Please! Go visit Gastown Massage Therapy. You will not be disappointed.

Glenda O.

I have been coming for years and have never had a bad massage from anyone who works at Gastown Massage Therapy. I usually book with Stephen but I’ve seen two other RMTs here — Courtney and Jessica. Stephen is a healer — so intuitive, really understands how the body works and knows what pressure points to work to help aches and pains. Courtney knows how to soothe tired muscles. Jessica took away two weeks of pain from my SI joint in one session. Massage rooms are immaculate, the office has a modern industrial vibe, COVID protocols are implemented, front desk staff are lovely and helpful. I can’t sing them enough praises. Book with them. They’re the best in the city.

Alden Salgado

Wanting to use my massage benefits, I tried a few places around the area. Gastown Massage Therapy was by far the best place. The staff are friendly, the place is beautiful, and online booking / direct billing makes appointments so convenient. Of course, the highlight is the registered massage therapist (RMT): Jose Chacara. Jose Chacara is very professional and skilled in his craft. I swear the guy has magic hands, so easily is he able to identify and untangle all my muscle "knots". Appreciate that he is able to sense when to apply the right amount of pressure as needed. I dance and do a lot of long distance running. After a few sessions with him, I was able to feel a huge difference in my mobility/flexibility. Did I mention that he always ends our sessions with the best head/neck massages? I can honestly say that I leave extremely relaxed and in an almost euphoric state. Highly recommend this place and this RMT!

Andy Lights

Camilla and Phil were outstanding. Very polite, professional and attentive to details. Had such a huge progress with my lower back after a few sessions, definitely will come back.

Russell Sloot

Thanks for the first visit Jesse!

Sabrina P

Highly highly recommend Jonathan Norton! He was great and relieved a lot of my upper back knots/tension. Really great at deep pressure!

Jimmy Soriano

Friendly staff, direct billing, and you can book online. Skills are there -- it's really made a difference after continual visits

Deeliteful Mac

He was very professional, supportive and provided me with good stretching techniques as well as a great massage! Thank you, Jesse Fizzell!

J Y

I had Caroline as my RMT and not only is she extremely knowledgeable with her anatomy, but her pressure is spot-on! I love that she incorporates a lot of education into our treatments which brought awareness to areas in my lifestyle which could be overusing the areas of primary complaint. I highly recommend booking in with Caroline! See you soon for our follow up session!

Ross Green

She holds the space well. The works the areas needed with excellent touch.

Brendan Scalabrini

Camilla is a caring massage therapist driven by the well being of her patients. She takes the time to listen to you to understand the pain you’re facing to ensure she provides the most helpful treatment. I really appreciate that she was taking the time after the massage to show me the muscles that I have some pain with and how to stretch them on a daily basis to ease things up. She made me a great first impression and I’ll definitely come back again.

Kylie Fisher

Amazing service! I attend for treatment on my back and pelvic floor muscles due to Endo pain and they are fantastic.

Ryan Renner

Jesse was fantastic! Very calming presence that added to an amazing experience!

Gee

Great massage therapists!

Elizabeth Belfry

Clean, professional yet cool urban vibe here. Jesse Fizzell is a wicked RMT to see for deep, specific work. And he’s excellent at making people feel safe & comfortable!

Leda F

I am a regular ????

Jessie Richardson

I have been a stylist for 12 years so to start my body is in rough shape. I broke my foot playing soccer last summer and went to see an RMT as part of my rehab. My Physio recommend me to Jennica. With the help of her and my Physio I was back playing socce in less than 6 months!!! Jennica is amazing. She always takes the time to suggest stretches for work and now keeps my body in alignment with my life. I would recommend her to anyone who is rehabbing from an injury or just needs to be straightened out !

Andrés R. M.

Amazing and high quality service! I have a pain in my lower back and thanks to this guys the pain has reduced significantly ????????

Jaymee Mak

Been here three times, each with a different RMT, but all of them were excellent at pinpointing what I needed. (I'm a marathon runner who had plantar fasciitis.)

manoj sain

This was my first RMT experience and Jennica was fabulous. She knows which areas and muscles to be targeted. My body feel so light and relieved from tiredness. In short, it was a great experience.

Gerhard L. Maynard

Rob was thoughtful, great attention to detail, proactive, and gave me some great stretches too! Cant recommend him enough!

Robin Smith

I highly recommend Rob Parry at Gastown Massage Therapy! He made me feel very comfortable and relaxed. He was even kind enough to send me home with a few stretches specific to my back/shoulder health.

Jatinder Bhatti

Jessica was awesome, she was very professional, kind and the massage was exceptional...after leaving I felt very relaxed have rebooked ando looking forward to seeing her again ????

Ghazaleh taheri

I don't know how to thank Stephen, he is the best. Thank you stephan and can't wait for my next visit :)

Sarah Somerville

Great experience! Jesse was very welcoming and knowledgeable. I felt super comfortable and would definitely recommend his services to my friends.

Lina Fitzner

Phil is the best! Thanks for your help!

Manuchehr Nouhikashani

I had a frozen shoulder for a long time and couldn’t move it . Pegah did a great job , during a few sessions , now I can move my shoulder and lift some stuff . She is really professional , patient , customer friendly , knowledgeable and professional , she has lot of experience . I highly recommend to everyone , just go to the m&m and ask for PEGAH .

이금재

Very professional ????

sophie robichaud

Jennica was great! Definitely recommend her!

Shane McCarthy

Great massage

Manuel Ruthardt

I can only recommend the place. It is very easy to make appointments online and I always feel great after a session. Jesse is my go to person.

Kev C

Rob is a top notch RMT. He was able to find and relieve the issues causing discomfort with my back. He is extremely intuitive and provides helpful feedback to help prevent these issues in the future. Thanks again Rob!

Dheshnie Thangavelu

Jennica is the best and has helped me with my shoulder injury tremendously.

Philip Seth

I appreciated how safe I felt from the risk of contracting the Corona Virus. Thanks. Everything went very smoothly and Robin has a very pleasant and assuring manner. Thanks Everyone!

joshua keyzer

What a great massage! Thank you!

Sam P

Me and my wife have visited multiple times now, with absolutely no complaints. I've had a different masseuse each time and was impressed with them all.

Daniel Carrera

Phil is a great massage therapist and pretty friendly. Highly recommend him.

Eric Y

Great RMTs at this location!

Alys Uren

Finally a good RMT! Jesse found all my tight spots and provided me with a firm all over body massage which felt amazing! I haven’t walked out of a RMT massage feeling this good in a long time! Highly recommend!

Andrew Lui

Robin was amazing yet again making me feel almost new! For those that like a firm massage with good pressure I suggest Robin! Thanks again!

Julie Bocharova

The place neat and clean, smells wonderful. The stuff are great and friendly, massage is great. But 45 minutes is not enough, take at least 1 hour.

Anna ColdBrainWeb

I liked this place but I'm really disappointed. Came for my session only to find out that it was cancelled without me getting any notifications. Why don't you value your patients time? If I were the one to cancel on short notice, I'd still have to pay. If you're the one doing cancelling, then shouldn't your patients be also treated equally? Also, when you're doing the cancelling, it wouldn't hurt to notify a patient through all possible channels and to make sure that the message goes through.

Amelie Faye

My first choice for massage therapy. Professional and knowledgeable RMTs and staff. Comfortable tables. Excellent quality massage. I saw Robin today for the first time and I'm never switching!

Billy Rich

very good

Ann Takagi

Jennica has been amazing for my back pain + other acute issues that have come up. She also creates such a relaxing + comfortable setting, which makes you look forward to seeing her every week. Thanks Jennica!! PS- Andrew at front desk is also always really quick + helpful.

Haida Antolick

I've seen Rob Parry twice so far, and both treatments have been excellent. I've been especially impressed with Rob's client- and consent-centred approach, and their competency around dealing with clients' emotional release during treatment.

Serena Eagland

I've been seeing Stephen at Gastown for close to a year now and he is one of the most skilled RMTs I have ever worked with - he is always able to identify the root cause of pain and address it.

Colleen Christison

Caroline at Gastown Massage fixed two decades of back pain in one hour. I don't usually give reviews because who cares, but this was so life changing that I've been telling everyone I see — baristas, coworkers, the bus driver — everyone. She's incredible and I love her.