You will see all the information of real people like you who are using the products of Massage Experts (Massage Therapist) in Baddeck (Canada).
At the moment the business receives a score of 4.5 stars out of 5 and this rating has been based on 127 reviews.
You must have seen that it reaches an reviews average is almost the best one, and it's based on a very high number of scores, so we may think that the valuation is quite accurate. If there are many people who bothered to value when they are satisfied with the business, it works.
As you know, we don't usually stop to put scores when they are good and we usually do it only if we've had a problem or issue...
This Massage Therapist is included in the category of Massage therapist.
Great service , good atmosphere, good after service recommendations
A very clean and welcoming facility. Everyone is very professional and kind. I also really like that I can book online very easily. The monthly membership is a fantastic deal and laid back. Great addition to the area.
Very friendly owner and staff; therapists are amazing. Price is also very comparable. Highly recommend.
Emily is the best! Especially if you're an athlete that stays fairly fit and limber already. Update: Emily has now left Massage experts, and it took me a few therapists to find KATIE. Katie is now the best one there, she got some insane releases in my muscles to loosen up. Felt sooo good after. Highly recommend
Booking is so convenient and everyone is good
Receptionist was so rude and arrogant. She doesn't know how to give respect the people. she will not help you to make your appointment comfortable if you ask something then. Registered massage person gives you the best service but disappointed at front either you will talk on phone or front. I booked my appointment for Saturday Andrew they asked me for the payment information and after I have given the review about the truth. She cancelled my appointment and I called her back then told me I am the boss here and I am cancelling your appointment by me end without any fault.
Reached 10 min late due to my little one's nanny took time to reach...then they made me fill form then I waited again for few min for therapist and then all that talk before massage starts and in all this I lost 30 min ...and they charged me for full one hour but I got massage for 30 min of only upper body...and they blamed me saying it was my fault I was 10 min late...this was my first visit and I was really excited and had taken day off from work especially but I guess I made a really wrong choice...won't want to go again there after this unaccommodating behaviour...you should have fair policies when charging customers if you cannot provide complete hour of service or at least let them know this is how you people function so informed choices can be made...you cannot have one way rules...I would definately let as many people as possible know of this place and their unfriendly behaviour
Had an absolutely stellar experience with Melanie, I would highly recommend her to anyone!
Average, have been to better places
Properly understood areas of concern on focused on them
If I could give more than 5 stars I would! I cannot say a single negative thing about my experience - extremely easy to book, very knowledgeable and professional staff, very clean, and a massage that left me completely relaxed and feeling better than I’ve felt in a long time. I’m so glad I found this place :)
Thanks Richard. No pain.
I originally gave them three stars. Which is pretty neutral. But after talking with them several times I have adjusted my rating accordingly.
Great service and I was able to get a booking with only a day's notice. My massage therapist was excellent, responsive to my concerns/needs, and very professional. They'll work with insurers, but I was out of pocket and their prices are very reasonable and competitive.
Tiffany was amazing, so personable... I came out of my massage physically and mentally recharged...we spoke and she helped me get that human connect that i was definitely lacking from this covid lockdown...all my future massages will be with Tiffany....keep up the great work.
There are some really excellent therapists here who know their stuff!
Friendly staff and good service
Matt is the best, his knowledge is superior, his technique is amazing. I have never felt better. He is very informative and has a great demeanor. All around the best!!
Very good experience and great service.
Great experience. Chris did a great job working out my problem areas, and I felt immediate relief during treatment. Afterwards I noticed a big improvement, and would definitely go back again.
Every massage I’ve ever had at massage experts has been fantastic!! My normal masseuse was unavailable, so I booked with Corey ! He was very helpful and listened to my concerns as I have a problem with some nerve damage and he helped loosen the muscle up around there making it easier for me to move about!! It was great. I left feeling rejuvenated!!
As a first timer, not knowing what to expect, I couldn't be more happy and at ease. Booked a couples massage for my best friend and I and it was so comfortable. Thanks guys, we will be back.
Good massage experts available, recommend
The customer service is not friendly. It feels harsh and intimidating like you are not special. I couldn’t make it to the therapy so I wouldn’t know how that is. The owner shouldn’t answer the phone maybe someone else with patience
The massage was actually pretty good and better than most places I've been to in Halifax. The issue was this place was with the employee they have working the front disk. before going in there i tried to call 5 times because I had a question about my insurance but no one answered. and when i got in there she said she had a customer in the shop (I am still at loss to understand why she couldn't answer and put me on hold). Anyways , i got in there filled the form and gave it to her. got the massage and went outside to deal with her again, she tells me that my insurance does not work, so i was like fine ill pay for it and give me a receipt, so she does that , but after I got to my car I noticed that she spelled my name wrong in the receipt (even though I wrote it on a piece of paper and gave it to her) so I had to go back and get another receipt. I ended up calling my insurance to ask them why the insurance was not working, the woman on the phone told me that it should have worked and she could not think of any reason to why they were not able to do direct billing. so now I have to do 30 min of administration work and insurance chasing for no reason.
Courteous and professional services of the RMT (Rivia) and the front desk associate. Thank you!
Not an overly friendly experience ????
Great massages, great reception
Enjoyable relaxing environment. Professional atmosphere. Booking appointments are simple. Friendly staff.
RMTs are very professional, the place is very clean and they are doing their Covid safety protocol. Rivia Simoes, she's my new favorite. She was so caring and an excelleIent RMT. I have a chronic back pain due to stress at work. She was able to pin point and relieve that pain. I had to book her again next weekend because I was satisfied with her service. I will definitely recommend her to my family and friends ????????????????????????
My first experience was wonderful. Chris Smythe is excellent..very skilled..knowledgeable..motivational. i will be back for sure. The receptionist.Dana. is very personable and helpful. Thank you Massage Experts!
Very good , maria is really experienced and knows her job pretty well, would highly recommend her services to anyone looking for a good massage
Gillian is an amazing massage therapist.
Great place to get an amazing massage!
Tiffany was so amazing!! From the online forms, to receptionist being so helpful, it was overall a great experience. From the useful questionnaire you fill out prior to your appointment, she was able to concentrate on the areas I had trouble with. You can chose to have conversation, or be in silence and relax, very professional! I left feeling so good, definitely am going to come again! Thank you!!
Jenny is very considerate, will come next time, good treatment, feels better after
Excellent first experience. Will most definitely return. Personable and very caring to each client. WOULD RECOMMEND.
Left me with a splitting headache the next day, and sleep trouble for a couple days. Offered to give me another massage for free to make up for it, why on earth would I subject myself to that twice?
Rivia was amazing! She gave me advice for back pain and home remedy. She is outstanding!
Great spot you can choose who looks after you!
The clinic, washroom and treatment room was very clean. The RMT is very professional. Overall, it was a very enjoyable first experience. I highly recommend Tiffany Quintos as your RMT.
Excellent service. This was my first visit to the place and the experience was great. From the front desk including the session itself and the therapist. I definitely felt great when I got out.
Amazing service and people. Love it!!
My mother and I had our first visit a couple of weeks ago and we can’t wait to go back! We felt amazing and very relaxed after our massage. They have such a wonderful staff who are experienced and educated. It was nice to walk into such a clean and welcoming business. The owner Joanne was especially a joy to speak to with her vibrant smile and personality. Thank you for such a wonderful experience!
Very helpful
Rude receptionist. How can we have appointment without talking to this rude receptionist who didn't even listen to what the customer is saying. I know I missed 2 of her calls but I'm at work that time and usually don't use my phone coz I'm busy.but I did fill up the forms she sent.and when I finally have time to call this morning she already cancelled the appointment. So how about the people who took off to their work just to have a massage but soon will be cancelled?Not fair at all.hope there is someone out there who have passion to their work and happy to do their job not like the one who recently answered my call.
very good service
Great therapists here. If you plan on having massages done regularly, I would highly recommend getting the membership. It saves me 20$ roughly per month and it's free (valid credit card required to be kept on file). Most of the front end staff know me by name since I go monthly, which is nice to have that friendly service as well.
Great service as a whole, I recommend Justin Brown.
Found my RMT here - great writeups so you know who to choose. Love the monthly concept, and booking everything online. Close and convenient location for North Enders.
Conveniet location and nice installations. I come here once a month.
Friendly and helpful staff, professional and a very clean place. Again my experience with Aaron Foncea was brilliant. Try him and you will find out that he is exceptional. Highly recommended place as I am sure the rest of RMTs are as great as Aaron.
Great team and always inviting. Consistently good service along with great prices.
I had a 60 minute massage booked with Tiffany Quintos this past week. Tiffany was very professional and thorough with my asks for the massage. She worked through the different muscle groups that were in pain and I felt incredible afterwards. Now almost a week later I'm still feeling a lot looser and less in pain. I will absolutely be coming back - great experience!
Best RMT in Halifax
Jenny was amazing and made me relaxed. She was very informative
Jenny M is a miracle worker. Brilliant too, she has such a fine understanding of anatomy. I'm a healthcare professional myself and am always empressed with her knowledge. I will never go to a different masseuse in Halifax
I had Tanisa as my massage therapist, she relieved my headache and stiffness in my neck and skull area. I went in feeling very ill from my headache, I left with no headache and felt such comfort knowing I can come here when I'm suffering from headaches.
Great place with super friendly staff! Facilities are kept nice and clean, the ambience is very relaxing... would definitely recommend a visit!
I pulled my back out and was in a tremendous amount of pain- Massage experts were able to get me in right away. Great service!!!!!
My first massage ever, my therapist Alyssa was so professional and gave me the best experience. I would definitely recommend her. Overall it was relaxing and pretty amazing! ????????
So I came here for my first massage ever and i was all ready for my typical anxiety attack over strangers, being touched, new experience etc. Turns out it didnt happen, the receptionist was friendly and took care of insurance with zero hassle and Christopher was so confident and accommodating that it felt like i had been there a dozen times. Would definitely recommend this place to anyone who asks :)
Dylan was so lovely!
I have been to many massage clinics over the last 13 years, and this is the worst I have been to. First of all, the front desk receptionist (Joanne) is extremely rude. The moment I started talking to her I knew she did not know anything about customer service. No smile, not polite, just obnoxious. On top of that, the way she treated a new coworker was so rude, that I was getting uncomfortable. She is so disrespectful. From there, it got worse, and the massage therapist was horrible. She was new, I was her third client and I could tell because the quality of her service was so bad, that I asked her if she was new to the profession. I wish they gave me a warning. Other companies have done that, and I know what I'm going into or I can reschedule. Then, there was a problem where my claim could not be processed, because they didn't have the proper documents and when I provided it, they didn't have a fax machine. I quickly went to my previous massage/physio clinic (their massage therapist was away because she was injured, hence I tried this horrible place) they faxed the documents needed. I quickly go back to Massage experts and the receptionist (Joanne) refused to resubmit my claim. She is just plain lazy and unprofessional. During this whole process, she was so rude, defensive, unprofessional, and did not go the extra mile and top of that she rolled her eyes to the other receptionist thinking I was not looking. There have been complaints about Joanne's behaviour and I would let her go because she is toxic to the business and they will lose customers. If I was satisified with their service, they would have a customer for life. Stay away from this business. There are many massage clinics that are way better than this. Trust me, you will not be relaxed after you deal with Joanne.
Usually pretty easy to book in online, staff are terrific. Massage therapists usually stick around for a year or two.
I liked the therapist but the receptionist is rude. I have made an online appointment and sent the updated insurance details with that. Also, I have ensured that my new insurance details are in during the appointment confirmation call. On the appointment day the receptionist has cancelled my appointment saying my insurance didn't go through. Inspite I insisted to verify the details and try again she did not listen. Later I received an email stating no show. I really don't understand what she is upto. In customer facing role there should be someone kind.
Great service !
I had a great message experience with Jason. He is really an expert and knows his job . Highly recommended
Love these folks. Tracy Is a fabulous massage therapist.
I had an exceptional experience from beginning to end; the customer service here was truly extraordinary! My massage was incredible and the staff were very welcoming and attentive. I definitely will be recommending my friends and family to come here as well! :)
The staff there is so rude. I really do NOT recommend this place at all. One of the workers passed a racist remark, and I believe she's a manager but not 100% sure. Just know she works in the front sometimes. An awful experience
Great clean place, highly recommend it!
i've been to many massage clients before and always left feeling completely unsatisfied due to the therapist either not following my request, if that was what areas i wanted them to focus on or what type of massage i wanted. I decided to try this location because its close to where i live. i'm so happy i did, the therapist richard listened and followed what areas i wanted to be focus on, i left feeling great and relaxed. i would highly recommend this place and seeing richard if you can, he's absolutely the best massage therapist i've ever gotten. :)
Awesome staff who are very good at what they do and are always welcoming and friendly.
Highly recommend the massage clinic. Clean, friendly atmosphere. Pablo Oilvarez works miracles! He is amazing! The best deep tissue masseuse ever! -Valerie Mckie
Great place to go. Nice people
I always have a great experience here. My massage therapist is very knowledgeable and I never leave without my muscle related problems fixed. Definitely recommend!!!!
Fantastic massage, with great service is why I come back each month! Front staff are super sweet and friendly, and my massage therapist Tiffany is the best I've had in all my years. She's really sweet too, and I always leave there feeling better, both physically and mentally. Great spot!
Great massage!!
Awesome experience! I came here with my sister, and I left feeling very relaxed. The professional staff were super friendly, the clinic and the environment were very clean and cozy. Thanks for a great experience, I will definitely be back!
Literally nothing bad to say about this place. All the staff know what they're doing and know how to treat your needs. If you're in need of a massage, whether it be for medical purposes or purely just for relaxation, bring yourself to Massage experts. You won't regret it.
New clean environment and friendly massage clinic. Great addition to the Meadowvale community. Excellent customer service and friendly staff.Would definitely recommend anyone to have a massage here. They offer a variety of massages and the First time rate is an excellent deal, along with the club membership.
I loved the way Richard analysed the problem and assessed every aspect of it. The therapy was really good. Looking forward for more sessions with him. Thanks Richard! I also would like to thank Joann, she helped me out, when i was running late with the scheduled appointment time. Thanks Joann!
What a wonderful place! My sister and I went here recently for a relaxing day out, and we were both so happy with the services and our experience. The staff are so kind, professional and knowledgeable. We will definitely be back!!
I can't believe how much my posture has improved since going there. The intake was professional like visiting a physiotherapist yet relaxed like going to a spa. It was a deep pressure and restorative massage to correct back and shoulder pain. I booked with Dylan. I have been able to sleep with out waking up to back pain for the first time in a decade. My posture has improved by 60% so far.
Taylor listened to the problem, and treated the issue accordingly. He also gave helpful advice on how to mitigate the issue go forward. Very professional!
Good place
The staff are super friendly and make you feel at home. My massage therapist Melanie is reliable and consistent. She really knows how to work through the kinks in my muscles.
Excellent massage that really loosened up the areas that were causing me pain & headaches.
I had a very nice massage from Cecilia. It was so relaxing and soothing. I'll definitely come back
Melanie does fantastic work and has considerably improved my back and neck problems from working an office job.
Amy is amazing with deep pressure and really working out tough knots. She makes the massage experience comfortable and talks to you like a friend. Highly recommend her!
Clean environment, friendly staff, great massage! Highly recommend this place.
Received a very relaxing and therapeutic massage from Pablo. He was even kind enough to show me some back stretches after my massage and answer all my questions. 10/10 would recommend!
Great admin and desk help! Super clean rooms. Calm atmosphere. Attend to your needs!
Massage therapist tiffany was spectacular. Probably the best.
I've been going to Massage Experts for almost 2 years. The owner is professional and the staff as well. This year I've started going to Tiffany, she is absolutely amazing. The whole family sees her and I've also recommended her to a few people. If you looking for professional, clean and RMT's that know their stuff. Massage Experts I recommend.
Very clean they organize very informative I love it I love people everybody's nice and very polite I bring myself and I was about my two kids my daughter cannot wait until her next massage and my son too
Great experience, very clean and accommodating to my requests. I recommend this facility.
I had an AMAZING experience! Mina gave me an awesome massage. I felt very relaxed! The place is very clean and the staff is super nice! Highly recommend this place!
Professional, thoughtful and consistent treatment.
If there was an option of giving a zero star. Then this place deserves it. Worst experience on the phone with the owner and while I was trying to find out the days that are available She hung up on me during mid conversation. I mean she just lacked the basic conversation etiquette. I never had to experience such an arrogant and rude person before but I guess there is first time for every thing.
I seen the difference in my friends when they come out.
I feel tender but OMG the pain in my legs are gone and My back. I couldn't be a happier person right now Thank yo so much Tiffany. this last week was Horrible and thanks to you I can move THANK YOU THANK YOU THANK YOU
I have been to several massage therapist's in my life, but Ms. Tiffany Quintos is by far one of the best massage therapist's I've encountered! It's hard to find a massage therapist that truly feels the tension in your muscles, rather than just performing the same routine. The entire staff is friendly, professional and welcoming. Keep up the good work!
Came here for the first time today for a TMJ massage with Pablo. He did an amazing job. Definitely feel like my jaw feels less tense now. 10/10 would recommend
I don't have experience with all of the RMTs here, but Justine is fantastic as is Melanie. These girls know what they're doing!
Very friendly and satisfactory service.
Customer service is top-notch!
Just had my first visit today, and had the most lovely experience! Already booked my next appointment!
Such an amazing place!! The owner and RMT’s are great, Love it!
Newly opened place with well-equipped and organized rooms. First visit price is $59.99 which is really decent... I had Amelia as my therapist and she is definitely one of the best RMTs I have ever encountered these years! Will come back for sure