Here we offer you all the opinions of real people like you who purchased the products of St. Albert Massage Therapy (Massage Therapist) in the territory close to Alberta (Canada).
To this day the firm receives a score of 4.6 over 5 and this score has been calculated on 127 reviews.
You must have seen that the average of ratings that it reaches is practically the highest, and it's founded on a high number of opinions, so we can be quite sure that the rating is very faithful. If people have bothered to leave their opinion when they've done well, is that it works.
You know that we don't usually bother to set opinions when they are correct and we usually do it only if we've had a problem or issue...
This Massage Therapist is classified in the category of Massage therapist.
Craig Malone - Two sessions so far with him for massage therapy and he is awesome! He is a good listener and focuses on my pain areas. I work at a desk job for 30+ years and he is the first MT that pointed out to me the reason why I have tingling in my arms and hands is because my chest muscles are tight. He gave me a good stretch to do daily and I did it for a week and WOW! tingling almost fully gone! He is also helping me with tight hips and back issues because of sitting so much. I'm very happy with him. Karallee
Apryl is amazing & has truly helped my husband and I. We have been searching for a good massage therapist who also direct bills our insurance... st.Albert Massage has been the best experience ever. Thank you.
Amazing massage deep tissue is unbelievable very professional would highly recommend this clinic to many people thank you for everything
My massage therapist Mary is amazing! Highly professional tremendously skilled and Compassionate Care. Their prices are reasonable and they are able to accommodate a variety of schedules.
Both my wife and I are return customers to St Albert Massage Therapy. Great staff, great environment and great experience everytime.
Did what they advertised nothing more nothing less
The service was fantastic. I booked in for another session immediately. Deep tissue for an injury hurts, but I definitely have more range of motion and Mike was a great conversationalist to distract from the pain.
I've seen Stephanie a few times now and think she's the best. Great massage therapist who is also hilarious and supportive/trustworthy.
I was able to get an appointment right away. They were very professional and my massage was excellent. Will definitely be back.
My therapist listened to me and expertly diagnosed the source of my pain. Their method of massage for pain relief was, in my opinion, above and beyond what one expects when seeking massage therapy. I’ll be coming back week after week.
Manoj does excellent work, would recommend him to anyone who wants a firm, professional and thorough massage.
I went in to see the lovely people at St. Albert Massage Therapy on Saturday night. This was my second massage in the past 5 years. My first massage I had elsewhere years ago left me feeling the same so I never bothered trying massage again. I recently developed some back pain so decided to give massage a try again! I’m so happy I went here because Tanya was absolutely lovely. You can tell she’s a kind and compassionate person who genuinely cares about your health and well-being. My massage was great and I look forward to coming back soon.
Friendly and professional
The the staffs are extra ordinary. They have the way of accommodating, even in the last minute booking.
A functional space, friendly staff and i received a very good massage.
Used to work there. It was ok. Havent been there in two or more years
Apryl Kokotailo was amazing! I was experiencing so much pain Prior to going in and Apryl has really been able to elevate a lot of that! She fosters an environment of calm which is great when you are laying naked in a room with a stranger! The facility itself is lovely and clean! Would absolutely recommend!
great place , very well trained staff that know what is needed for a good massage, worked on problem areas
Excellent service, and really happy with the results,I will be getting a massage more often
These wonderful ladies got me in last minute, very last minute on Christmas eve. I have been having back to back migraines for about 10 days. In tears not knowing if I could enjoy my holidays. Veronica was my Christmas angel. What an amazing massage. I already have relief. I am extremely grateful to have found this clinic. I will absolutely be back soon.
Excellent place, very experienced and knowledgeable staff. Rooms are clean and tidy and rates are very reasonable! Would suggest this place to everyone for deep tissue massage therapy, or any other type of massage. It's the reason I can still function on a daily basis .
I've been here 3 times now, and intend to keep coming back. Tanya Duby is exceptional, she takes her time to properly address every muscle and is able to find my troubled spots without me needing to say a thing! Her use of pressure is lighter than other massage therapists I've visited, but more effective at the same time! 10/10 would recommend.
Very friendly, accommodating, and soothing rooms/staff! You get your full allotted time which is greatly appreciated.
This is my go to place when I am in need of a really good working on. Mike is excellent, as are all the staff. I am treated with respect, and my time is not wasted. Appointments are easily booked online, and all the relevant information is there. At times, I have had to change times or cancel last minute, and they are accommodating and helpful. Mike listens to what I need, and tailors his pressure and focus to suit. I always leave refreshed and invigorated.
Tanya is wonderful! I had my first massage without her yesterday. She applied just the right pressure. Slept through the night, it’s been a while. Returning in 2 weeks!
It was a very good experience.
I am very pleased with Veronica. She is a great massage therapist and I always look forward to my next appointment with her.
Every time I go for a massage everyone is always very welcoming.
I had a massage from Manoj and he was wonderful! Really knows how to find the sore spots and release them. He’s done a lot of research and learning, and really cares for the body. It shows through his work.
Manoj Kumar provides excellent muscle release. Very nice and professional. Definitely recommend!
Wonderful workers great hospitality
I have seen a couple of massage therapists at this location and have been so pleased. Quality work leaves me feeling so much better, and the direct billing process makes it easy. On line appointment scheduling is very convenient. I will be back for sure
Fantastic knowledge and expertise from Veronica. She identified very quickly that I would benefit from some deep tissue massage and other techniques such as Graston instead of the usual relaxation massage. in one 90 minute massage (with more to come) she was able to relieve so much back tension and leg tension with the Graston technique. Very happy overall with the therapist and the clinic. Looking forward to more visits and therapy.
Wonderful place with amazing people
Had a very good massage. I asked for deep tissue hot stone massage as the pain in my neck and hips will not go away with just a relaxing massage. The massage was different from what I'm used to, but very good and effective. Will be back when we can go again!
Mike offers and provides a very effective deep tissue massage and guides you through the process along the way. Very knowledgeable and experienced and worth the effort to align one’s schedule just to see him.
Lovely ladies, very interested in helping me with my issues and friendly and efficient when dealing with payment and insurances.
I have long had issues with my posture/difficulty standing up straight. I had Mary and she was extremely knowledgeable, helpful and kind. She even demonstrated stretches I could do on my own time that would help strengthen my muscles and further help me. I feel I’m standing straighter even now - definitely will be back!
I have only been a couple of times as I am currently 35 weeks pregnant but after getting into a car accident the muscle pain has been hard to deal with Veronica has been so helpful and patient with my pain level and just so accommodating. The other staff that I have met have been kind and helpful and very understanding.
The owner Dawn was very friendly and knowledgeable and easy to book my appointment with. My massage therapist Veronica was very professional and gave me a great massage while giving special attention to my recent injured areas. The Direct Billing is very convenient.
I really like the massage. However, the reason for which I don’t give 5 stars is because I found it hard to deeply relax as the rooms seemed badly sound isolated. I was hearing all the conversation from clients and the receptionist at the front.. or even cars outside!
First time I’ve ever gotten a massage. I came in for low back pain and super tight legs, can’t reach my toes at all. I asked for a deep tissue massage and I definitely got it. Keep in mind that deep tissue massages are supposed to hurt because your body has been tight and knotted for a long time now! I had the pleasure of having Christine Kumar (apologies if I spelt name incorrectly) and she was just great! Asked if her pressure was too much or just right, she definitely knows what she’s doing and I’m sure the rest of them do too! I’ll definitely be going back later, my body feels great!
Richard is great at what he does. A wonderful experience.
Veronica is the absolute best! I have done many sessions with her now for shoulder pain and tension and I always leave feeling so much better. I have had some cupping done as well which has really helped.
Very comfortable experience with extremely knowledgeable staff.
My massage therapist Mary is amazing! Highly professional tremendously skilled and Compassionate Care. Their prices are reasonable and they are able to accommodate a variety of schedules.
I don’t like taking my shoes off in a public place, it grosses me out, I wished they would have warned of that when I made an appointment, I would have brought my own indoor shoes instead of using their house flip flops. Also, I was told to come 15 minutes early to fill out paper work, I did, then, 5 minutes of my massage time was wasted on a consult as to what was bothering me, not sure why the therapist wasn’t given what I filled out. Those are my only gripes. The therapist was friendly, knowledgeable and did a good massage.
Fantastic atmosphere. My wife and I came in to test out a couples massage and will now be regular business. Staff are very friendly and their skills for fixing terrible muscle groups and general pain is amazing. It’s worth your time to book here!
I love St. Albert Massage Therapy’s website. It’s so easy to book an appointment online especially last minute when I realize I have a spare hour and my back hurts. I’ve seen Stephanie twice now and she’s done wonders for my tight back. She applies the perfect amount of pressure and is really receptive to identifying my more painful areas and always asks me to let her know if she’s pressing too hard. The administration staff are also lovely and so easy to talk to.
My first massage was not a great experience so I was very hesitant to go again, however I have a bad back and needed some relief. Kaitlin was awesome! She is super friendly and made me feel super comfortable the whole time. I would highly recommend her.
I had the best massage from one of the therapists there..I believe it was manuj? A bigger heavier set guy in his fifties. It was the best massage I had in years, im a very tense guy
While visiting St.Albert, I stumbled across this place online on a Saturday morning. I needed to see a massage therapist in relation to a borderline Migraine. I was able to book in the same day. I was thrilled with the care and detailed attention Tanya Duby provided. She worked her magic on my upper back, neck, pecs and head, and gave extra attention to quite a few knots she found. She was able to release so much tension, as well as provided some at home tips that were really quite helpful. Thanks to Tanya I am able to enjoy my last week of visiting my new grand baby with out fighting a migraine!
Would have been 5 stars if it wasn’t for the unprofessional receptionist. She was extremely unfriendly, did not know how to process my insurance for the kids, made me feel as though we were annoying her by even being there and put on her coat, left the front unattended and came back 15 min later when she was done whatever it was she was doing. HOWEVER.... the RMT myself and children (17 & 13 yrs) had made up for it. We’ve had regular massages for years and Manoj truly gave the best one Ive ever had. My children were extremely comfortable with him and said the same thing as me about the quality of massage he gave. I’m in awe of how great I feel and will definitely be back to see Manoj..... will just try to avoid that receptionist.
I have been going to this location for the last two years and have been extremely pleased with the experience.
Went for a 75min massage today with Brittney She was so professional and done a amazing job at triggering my knots in my shoulders. I have had my share of massage therapy and this has been the best massage I have gotten. Highly recommend ????
Veronica did wonders on my neck after my car accident. Highly recommended. She can release knots just by looking at it.
Would recommend to any of my friends to get a massage at this location.
Highly recommend Aryka. She was able to fix muscle issues that I've suffered with for a few years in three sessions. I was shocked to see such rapid improvement especially after seeing different therapists for three years. Aryka is very passionate about helping people which is evident in her work. She is an excellent therapist who is very polite and a great listener. She took the time to liston to my concerns, as well as to educate me and offer great advice
My first time experiencing massage therapy was with Aryka at St. Albert Massage Therapy and it's been LIFE CHANGING! I'm so grateful for Aryka and the care she puts into her patients and all that she's done to help me. Great atmosphere, friendly staff, and clean facility! I felt totally comfortable coming to appointments here during the pandemic.
April and Veronica are both amazing at what they do. I always know I can booth with either of them and I’ll enjoy my massage. Thank You.
Today I seen Mary.... she was awesome! Finally someone who found every sore spot and worked on them until they released... I feel great! Mary knows what she is doing... I found my new massage therapists!! I have seen 5 different massage therapists throughout St. Albert and so far Mary was the best! Will be back for sure:) My husband sees Manoj at this location also and he is great too! My husband says hes very knowledgeable and has been helping him alot!!
I got a deep tissue massage and it was unreal! Will go back.
I've had many massages from many therapists here, all are amazing at what they do, and as a massage therapist myself I really recommend this place as every time I start to tense up or pain starts up again, they've always worked it out and I was back working again, pain free within days.
I have tried 4 or 5 of the RMT’s and they have all been great massages. Each practitioner brings something unique to the treatment room, Veronica has been doing some cupping on me as well as deep tissue and it is really helping with pain management. The staff and ownership are a pleasure to deal with and have worked with my schedule to accommodate getting in several occasions. Hours of operation work with my work schedule. 5 out of 5 for this place from me.
Excellent massage - I saw Sammy for a strained leg muscle She did an amazing job ! I would definitely rebook with her !!
Excellent massage - I saw Sammy for a strained leg muscle She did an amazing job ! I would definitely rebook with her !!
I will not be returning. I showed up for my appointment 10 minutes early to be greeted by nobody. Until my appointment time at 3:00, which my massage therapist then greeted me. She decided to take my benefits info then, which also took some time. We went back to the room, where she left me to undress, and where I then laid waiting on the table for at least 10 minutes. When the massage therapist came back in, she continued to tell me how scattered she was as this was her first day back and how she couldn’t find her oils, so she had to find “something” to use on me.. she then went to use the oils she had found and it sounded empty. After stating, “are you kidding me?! Well, THIS is going to be an interesting session.” She began the massage. The massage itself was great. She had also asked if she was scratching me because she “forgot to take her nails off” after her holiday. Once finished my massage, I noticed it was not even 4:15. My benefits covered a 75 minute massage, not a 50 minute massage.. just disappointed.
Good massages
Nice clean building. Staff seemed friendly. A perfect sunday morning
Very professional and a pleasant experience
I booked with Tanya Duby at St. Albert Massage Therapy and I have never felt such relief after a massage. I truly feel as though my needs, though complex and often tricky (TMJ), were met. If you are looking for a massage therapist who is very receptive to what your body needs as well as the treatment you request, I would absolutely recommend Tanya. Service aside, I find the rooms in this clinic to be very cold and cramped. I also find I am needing to adjust the face rest on the table every few minutes during my massage. These are minor inconveniences that do not impact my willingness to book as the service is well worth it!
I find Brittany is very consistent. She listens to what is going on with your body and works accordingly. I always come out feeling relaxed but yet I know she found my sore spots.
Mike Hills is my go to! If you’re looking for a deep tissue massage, he’s your guy!
My favorite massage lady is gone :-( I hate the trail and error in finding a new one (sigh)
Veronica is excellent, she was a physiotherapist in the Philippines so knows her muscles and anatomy, if you need a deep tissue massage she can find and release your knots, I didn't have any pain afterwards too which is a big change from other deep tissue massages I've had.
They always have the times I’m available. The room I had for my massage with peaceful and inspiring. The masseuse I had was a beautiful person and helped me with my issues I had. I will continue to use this business for as long as I need them.
Quick and easy booking via online. Staff is friendly and helpful and knowledgeable. Ariel was able to work on my trouble spots and was attentive throat the whole massage making sure that I was comfortable at all times
Great service at great cost. Staff is welcoming and they know what they're doing. Would recommend this place 10/10 :-)
Extremely Professional and competent staff
Felt better after the treatment. No pain no gain!
Ask for Menaj. Finally someone who understands massage and muscle release. He's skilled and knows all the muscle groups and functions.
Second time I've had a massage from Christine and second time I've been disappointed. Massage is mediocre and was shorted in time twice. Will not be returning to her for massage - may give someone else at the clinic another chance.....or not
Had a great deep tissue/therapeutic massage with Mike.
Excellent service booking and therapy service. I would highly recommend Apryl for Massage. I have had tremendous relief in shoulder, neck and back pain.
Brittany was excellent for deep tissue!
Mary did a great job at making me feel comfortable, as I had never had a massage before. She warned me that I’d be sore... and I am, however I’m hopeful that this approach will be more proactive than waiting for the issues I typically face to land me in Physio.
Easy to book time in here. Great people. Open late.
Staff is always happy and smiling. Always listening to what your needs are and doing their best to help. Highly recommend
Very surprised at the negative reviews... I just moved here and have been getting massages for more than ten years after a fall accident that destroyed my back. I have tried about 4 other places in the area, trying to find a good fit and I can say that my therapist here was the best massage I have had in years. The reviews seem to be about the particular therapist they didn't like- not the entire office. When you get a bad therapist, rather than going somewhere else, tell the front staff what was bad about it and what you are looking for and let them make a recommendation. Elena Fursova was professional, had an extremely relaxing manner ( you know- one of those people where just the way they speak makes you relax?) and was very very good. She used techniques that I have't experienced before in all my massage history and she even did my arms after I mentioned I was an artist- felt great. Highly recommend her.
Facility is very clean, and the staff are great. I’ve been seeing Apryl and she does a great job clarifying where my pain points are and targeting problem areas.
Really enjoyed the atmosphere and massage. Would go again.
Do not recommend. 1) they made me pay (including tip...?) before the massage happened. Big red flag. 2) I'm 4 months pregnant. They say they specialize. It's on their window. I was given 1 pillow. I have to lay on my side and no support was given for baby belly. Already uncomfortable. Half way through I was flat on my back, no support under hip, was uncomfortable, feel worse after leaving. I was fidgeting, but never asked if I was ok, wanted to move, etc. 3) I was clear about my trouble spots. They were NOT ADDRESSED. Therapist basically played with the outside layer of my skin. I'm plus size but never had a worse massage. 4) not once. NEVER was is I asked about pressure, checking in, if something was okay. There was no opportunity to provide feedback. If they hit a spot that was tender, I said it was ok, but therapist moved on away instead of altering approach. 5) it was not relaxing. Now radio was on, at one point Spice Girls was on. Hardly encouraging relaxation! 6) if you're pregnant, you may have scent sensitivity, I wasn't asked about the smell of what was put on me. Not cool guys. Probably okay for everyday, not experienced massage recipient, but if preggo, or need deeper work for knots, go elsewhere!
The RMT here know their stuff. I keep coming back for more
Terrible terrible terrible. James is so unprofessional and when my boyfriend went in, I actually cancelled my massage that was booked for right after. We just booked 15 minute massages to see if this is something we liked and would continue to do but for longer times. James said booking 15 minute massages was stupid cause there was nothing he could do in 15 minutes. That's when I told him this was our first time to test out the massage place and to test out the masseuse. It didn't go so well.
samantha was awesome. great massage. I wasn't going to do anything but lay in silence but we started chatting. I'm glad we did. She's an amazing person with a unique look at life. will be back.
First time going there, really liked the service. Really wanted to make sure my concerns were taken care of, great prices and convenient location.
Veronica is the best. Will never go to anyone but her.
My last experience was ok. My therapist didn't seem like she wanted to be at work, there was a lot of yawning and most of my session was done with 1 hand. ????
Veronica was brilliant. I went in with a spasming back and she helped it to relax. I will need to come back again, but lemme tell ya... that woman knows where the knots are and how to reach them. Terrific job.
First time getting a massage, will definitely be back.
Mike! Thank you for one outstanding massage!!!! I will be back many times in the future
I would give the massage therapist LouAnn 5 stars. Amazing customer service and great therapist. But having no receptionist to greet customers or process payment is a real negative to your business. Very unprofessional not having a receptionist at the front desk.
I had been suffering from muscle problems for a long time ... I tried many things, even strong medications ... until I found St. Albert massage therapy. Veronica was my masseuse of choice, she practically freed me from intense pain ... today I can sleep a whole night which was rare before ... I highly recommend Veronica's care!
I was involved in a motor vehicle accident not that long ago. The impact from being hit from behind left my back and the left side of my body very sore and caused a previous hip injury to flair up. Veronica has been amazing thus far in relieving and lessening the tension and pain. This coupled with the stretches she recommended has really helped me to feel better. If you are looking for someone who has great strength and gives a nice deep tissue massage she's your girl!
Great place with great associates. I recommend this place to anyone who's is looking for deep tissue massage
My appointment was with Craig Malone. I went in for the massage because of tension in my neck, however, during the course of my massage, he also asked about tingling. For the past 5 years or so, I have been unable to lay on my back because my fingers will tingle and my hands will fall asleep. My lower back would also become very sore. Craig worked on my pectoral muscles and ever since, I have been able to lay on my back and haven't experienced any of those symptoms. My neck also feels much better. It's amazing. I've been to several massage therapists in the past and never thought to mention about the tingling. He definitely asks the right questions.
Tanya was great very professional, responsive, and personal.
Brittany is the best and has really helped with my neck/back pain.
They provide a great environment for an enjoyable experience. Veronica Mendoza has helped me treat my chronic migraines, and because of her, my headaches are less severe and frequent. She really caters her work to the client's personal needs, and has excellent communication. With her help, I am able to work and live without battling constant migraines. I would highly recommend her to anyone looking for a massage therapist!
Seen Stephanie, she is amazing and has magic hands. Always come out feeling amazing
I questioned whether or not I should follow through with my appointment when I came in, though the people at the desk were nice there was no form that you typically fill out stating why you are there and what issues your facing or any medical questionnaire. Upon going into the room for my prenatal massage I explained that I had siattica and am having issues in my lower back, my masseuse agreed to know what I was talking about. ( I will add, when you walk into these rooms the walls are open at the top so you can hear anything else going on in the hallways, there is no dim lights or any of the relaxing feeling you get going into a room for a massage, the blankets are not warm and it didn’t feel like a relaxing energy, it felt like I got taken into a revamped tanning room that now had a massage bed in it) if I was just a regular person with no issues I think it would have been fine, however, I am 7 months pregnant and with a siattic so me laying on my back to have the second half of my massage done should not have been suggested. I was super uncomfortable, and could hardly relax because of my back pain and inability to breath now laying on a flat table on my back. Pillows were brought in for back support after I mentioned how uncomfortable I was but I really feel like if you’re giving a prenatal massage to someone 7 months pregnant there should have been a much better set up, and it definitely cut into the time her having to leave the room to go get other things to assist. Yes it is 100% my own fault for not speaking up or walking out and trust, I definitely wish I would have, I don’t think this masseuse has ever done a prenatal massage before or if she has she is very new at it. After my massage was over she then suggested another masseuse that was “ much better with siattic” than her. Which completely blew me away because there was so many steps missed and as massage therapy studio if there would have been some sort of form other than the specification upon booking stating I was 7 months pregnant, this masseuse should not have been assigned to me. Like I said, if I wasn’t pregnant and just looking for a massage it probably wouldn’t have been too bad minus the fact that there still was no ambiance in any way. I paid $94 and it was much more like a $40 experience. If you need a prenatal massage I would not recommend you coming to this place. **** in response to owner, I was never asked to provide an email upon booking. My health forms were never addressed upon showing up and were never talked about prior to my massage starting. You ask for a review, I provided one based off my experience. It was an unfortunate experience for me and that is what I base my opinion on.
Very knowledgeable & friendly, I received both a massage and massage with the Graston technique. Veronica took the time to explain what she was doing and I saw immediate results. Will definitely be back!
Super friendly staff and the online booking is awesome, excellent massages too!
Mike Hills is amazing! He listens to your needs and acts according. Leaves you feeling relaxed and restful. Thank you!
Veronica gave an excellent deep tissue massage. Will return for sure!
Good Deve was aswome
Munoj you are the BEST. Firstly, they open until 9pm. Tried calling other places but they were either closing or booked. I needed treatment right away as I was in severe lower back pain and got a 8:15 pm appointment here(awesome). Munoj saw my concerns as I entered and assured me I will feel better leaving. I did, great job. My Chiropractor is literally jealous of you Munoj, I talked his ear off of how good and effective the massage was for my pain and on top of that he made sure I got the promo for new client price!!!!...Again, AWESOME job.
Tanya is amazing!!! After ONE appointment with her, I practically jumped out of bed the next morning refreshed and ready to go. She's great to talk to and she gives the best messages. I HIGHLY recommend Tanya and St. Albert message therapy for anyone needing a good message. (:
Ask for Menaj. Finally someone who understands massage and muscle release. He's skilled and knows all the muscle groups and functions.
what a great team of therapists and staff, I feel welcome every time I'm here. keep up the great work!
First time going here, and everything was really good. I found that the massage was a bit to concentrated on certain areas, and of course, some areas were missed. Would have been nice if the therapist had made a point of getting other key areas where pain is a problem for most people. Otherwise, it was really good, and most of the aches and pains I was suffering from, eventually started to fade.
The staff there are wonderful from check in to check out. After not having a massage for a year because of Covid 19 I was really looking forward to this, but was a little nervous. The place was clean, relaxing, and safe :) Aryka did my massage. I left feeling balanced and cared for. I have heard everyone there is great, so I plan to get massages from a few of the staff :) Great work St. Albert Massage Therapy!
My experience in this place was excellent Veronica treated me exactly the way I asked her to do. I am looking forward to my next appointment soon. Veronica is my girl in that place, She is doing a good job.
Friendly staff, warm and inviting atmosphere. Hands down one of the best massages, knowledgeable and comfortable.
Had an hour long session with April. She was very knowledgeable and experienced in her field. The facility was very relaxing and i was offered water and there were Halloween treats ????. Definitely recommend this place to a friend. Will be going back for sure. And no problem paying. And for the other post, who pays with cash these days, why not collect points through your credit card, but that's just me.
I came to this place in excruciating pain and the therapist was extremely helpful, attentive, and knew exactly what needed to be done for my case. Really nice personal and professional Highly recommended this place!
My husband and I had massages in early November 2020. The booking process was simple. When we showed up for our appointments there was an employee sitting at the reception desk eating her lunch and conversing with another employee showing things on a phone. To me this is very unprofessional and made my husbands and I stomachs turn when we saw it. There was a separate employee that did help us check-in. The massages over all were fine. My husbands massage appointment started before mine and end after, even those we were booked for the same length of time. We decided that we won't going back to this location for massages.
I always appreciate the time Veronica takes to listen and concentrate on the areas I express as problem areas. I will continue to come back! And, to be honest, all the staff I have dealt with have been very friendly and professional!
The rooms are clean (though a bit under decorated and cold) and the massage therapists are wonderful. I have tried a few different people there. I have been happy with all of them. However, the front counter customer service is quite terrible. I don't feel welcome at all when I come. And when I call to book appointment, it sounds as if I have really unconvenienced the receptionist. ☹
Massage therapy is very good, no complaints. Appointments can be made online with the therapist of your choice. Service is punctual. Billing is accurate.
Very hit or miss with the service. Booked some appointments and went over the scheduling with the girl to have her call back the day of my appointment to tell me they actually have no one available to do my massage.
Excellent service from all staff members. Thoroughly professional and rejuvenating massage services.
Fantastic massage with Veronica! She is professional, thorough, very pleasant and played the most beautiful relaxing music while she massaged. She definitely has a passion for what she does as it shines through her work and I left feel like a million bucks ! Will definitely be back to see her !
Mary was awesome
I see Craig Malone for massage therapy and he is fantastic! He takes his time really figuring out what you need focused on and is always trying new ways to help relieve my pain. Great for deep tissue or relaxation massages! So happy with the progress my body has made thanks to him!
Great job. Mike does REAL deep tissue massage.
I was blown away by my RMT. Not only was he professional, but also super knowledgeable. I am able to move around after a hard hard fall because of you.thank you so much.
Tanya was fantastic! Both my wife and I booked in and were incredibly happy with her work. Will be booking again!
The girls are very friendly and the massages are amazing
Amazing customer service, relaxing environment and passion in what they do!
Veronica fixed my back and hip pain in 4 visits. Her massages are incredible! Now I go often to be stress free!
Everybody was so nice, very professional. They really helped me out, great place to go for sports or work related issues.
I have been a client of St Albert Massage Therapy since their opening. I have had the best service and excellent results from all three very skilled Practioners I have visited. All are very knowledgeable and they work very hard to get best results. All staff is friendly and accommodating with appointment times and easy to set up appointments. Very nice facilities, I would recommend them as the best I have been to.
I have been coming to St Albert Massage for some time. I have never had a negative experience and I am always impressed by the fact that appointments start on time and I am not kept waiting. This level of service is impressive.
UPDATE: Following initial review's (at the bottom) answer from the business' owner. I appreciate your justifications for all of the issues I encountered from my visit, although they do not justify them from happening. I paid for a full service and your business failed into providing it. I will use the owner's reply as an example of how to not answer to an upset customer for my own personal growth. Initial review. I went for a 2-hour massage on December 24th. When I got in my massage therapist greeted me and said "so are we doing a 2-hour massage today?" And I answered "yes". She followed by saying "jeez". So needless o say my first 30 seconds in was not the greatest. She went on to guide me inside the room where I was going to get my massage. I am used to going in the room and it it is warm and comfortable, well not this one. It was cold and it remained that way for 2 hours. There was background music that was connected to her phone which she had forgot to put on silence. So when she got a text message, you could hear the noise, the song would stop a while abd then start again. But to top it all off, and the main reason why I already told all my friends to never visit this place, my therapist had a venti sized ice tea from starbucks and while she was massaging me she was drinking it. Not only you could hear the slurping noise but then she would go back to massaging me with a COLD hand!!!! Never visiting this place again and defenitely not worth the $200-2- hour massage.
I have had messages from most of the staff at St. Albert massage. I have used many different massage places and this is deffinately one of the best.
Best deep tissue massage ever
My first impression was not a positive one. I noticed right away that there was no barrier (plexi or otherwise), something that I have been accustomed to. It made me wonder what the rest of their cleaning/COVID protocol was. The reception area seemed cluttered and not giving a therapeutic vibe. The massage was okay however the flow was choppy and disjointed. I have had numerous massages before so I have something to compare to. I will not be returning.
Came in on a friday without an appointment to see if they could get me in. They had an opening for 45 minutes later. Massage was excellent. Would highly recommend.
Great location, great people. Have been seeing Mary here for years.
Craig Malone - a very different massage therapist. He's not a No Pain No Gain person, he's much more subtle in how he works on your muscles and tissue that are causing you pain. He works with your body not against it. He is excellent!
Kaitlin was amazing!!! Can’t wait to come back and see you again!!!
Great experience. Mike is fantastic at what he does! Dealing with some sports injuries, Ive had a hard time finding a therapist that does a great job with deep tissue and Mike is my new go-to. He's also very personable and I enjoyed our conversation as much as the treatment. Highly recommended.
It was a very good massage and the massage therapist was skilled and knowledgeable. Highly recommended!
Courteous staff clean and professional
Always friendly service and convenient hours. Professional therapists.
My masseuse was great but the receptionist hadn't shown up or was late (I wasn't quite sure) so the RMT's were having to check myself and another lady in, which caused delays as they were struggling with getting insurance to go through. At the end of the hour, there was still no receptionist and my insurance still wasn't being accepted so I had to pay up front and claim it myself.
One of the best massages I have ever had!
Great therapist. St Albert Massage is fabtastic
Good massage but the place is not very clean and seems like it's not really well looked after. The staff spent the whole time hanging out at reception and not being very professional. I also didn't like that a pipe for what seemed like the toilet was right by my head during the massage so everytime someone used the washroom it sounded like it was flushing right by my head, makes it harder to enjoy and relax. I don't know if I'll be back, there are so many places to choose from.
Sammy Wiggins was fantastic! She listens to what your problem areas may be and does an excellent job of working these problem areas out. Thank you Sammy
Christine is too notch. I’m very beat up and sore, and she makes me feel amazing.
I started with At Albert Massage several weeks ago and have gone back a few times since. My RMT is Veronica. She is able to pinpoint my problematic areas and work them out. She adjusts the intensity of the massage according to what I can handle. Surprisingly after a good work over, I am not sore. I feel loose and relaxed after the session. Veronica has s background in physiotherapy and it comes in handy with the therapy. She shows me stretching and strengthening exercises which help a lot. I recommend Veronica and the team at St Albert Massage Therapy without hesitation.
Samantha is amazing ! Great experience and I would strongly recommend her . One of the best there !
Made me feel 100 times better when I only go once every 2 years or so. I was very surprised how much a difference it made
Kaitlyn was my therapist and she is just so awesome, she strectched my legs and neck which was not done in the other place I go to...I will be back that's for sure.
Great place. Always feel welcome. Both day and night receptionists are awesome. Very friendly. Very clean relaxing rooms. Great therapists who are very knowledgeable, listen well and understand what to work on and how to treat the problem areas. Thank you Apryl.
Ericka was amazing.id been in pain for days when my son reccommended I could feel every knot and all of the stress melt away. Highl. Praise !
I came in as my shoulder was very sore. I had Stephanie S and not only was she amazing at her job. (My pain is pretty much all gone). But she was super friendly. Hilarious and all around super pleasant to be around I’d highly recommend St. Albert massage to everyone. Especially Stephanie. Came in with back pains. Felt like I left with a new friend and new back.
Brittney was amazing! She really helped loosen my problem areas and helped me feel very relaxed at the same time! I would highly recommend going to see her. During the massage I was starting to feel more pain and when I expressed that to brittney she immediately moved on to another area. I would absolutely come back and see her!
Both of the therapists I saw this week were very professional and I left feeling relieved, relaxed, renewed and all my muscle pain was gone. I will definitely be back again and again. I would definitely refer friends and family to this business.
Just had a massage with Milagro and it was absolutely phenomenal. I have had a lot of massages and she topped them all. I can’t wait to go back!
So....this was an interesting experience. Definitely Not my worst massage but not the best. I would have probably given closer to a 4 if it wasn't for the atmosphere of this place.. So starting off, I was early (because Im always early for everything.), I certainly wasn't expecting to be put in right away. That's not the issue. So I arrived around 5:25-530, appointment was at 545. When I arrived the receptionist and my massuse were both eating in the waiting area....not just something small. They were literally eating chicken wings. I shrugged it off at first, because I get how it is when your hungry..... But looking around, the floors were dirty, like they haven't been swept in ages, and it was very dingy. Not am inviting atmosphere at all. Because i was early , i was put into the room and left to relax , which was completely fine by me. But I started to look around and noticed how filthy it was. The radio (which had top 40 playing) was covered in dust, the shelves where the lights and fountain were looked like they hadn't been cleaned in ages.....there were HUGE dust bunnies in the corners. I had to blow my nose, so I went to toss that out , the Garbage has clearly not been emptied in days! Tissues literally fell out of it. I did have the radio turned off and had spa music put on. The message seemed rushed and not what I was expecting. But as stated, wasn't the worst massage ever . Afterwards I went to pay, and it wasn't until after I had paid that i was offered water....like a complete afterthought. There was also still food sitting on the counter.... Will I be back ? Not at all. Will I complain to everyone about it,? No. Wasn't that bad. Just thought the owner might want to know that the cleanliness is severely lacking
OMG!!!! Monaj is absolutely amazing and I am not kidding when he says that he can release/relax your muscles in one setting. I cannot wait for my next appointment. The staff are freaking amazing and awesome, customer service coming from everywhere that it will blow your mind. You go once, you will always go back.
I have started seeing Tanya whenever I need a good massage with a neck and shoulder focus as those are where my problem areas are, and she does a really great job. I always leave feeling so much better than when I came in.
Veronica is amazing! I would refer her Graston Massage technique to anyone looking for relief from serious muscle pain. Highly recommended!
Apryl has been great to work with. She’s helped me recover through several injuries and has also helped me increase my mobility. The direct billing is also very convenient.
Stephanie is amazing! Already booked in to go back for another round. Haven't had this much mobility in a few years.
All is wonderful with St. Albert Massage Therapy. I'm usually early to my appointments and I rarely have to wait to be brought back for my massage. Front reception is great with booking appointments and processing my claims with my benefits. I have been seeing Apryl for about 3 years now and she's done an amazing job with helping my body heal with every knot and muscle pain I get. I recommend her if you are in need of a deep tissue massage. I usually stay quiet during massages but its always a smooth conversation throughout the hour with her. Thanks everyone for all your hard work at the clinic !
Took a bad fall recently and the next day the pain was getting worse. I did some searching and found this place close to my workplace. I called on the "off chance" they had a cancellation and could get me in that evening. Reception was pleasant and helpful and accommodated me perfectly. Expectations were laid out at the beginning that due to injury a deep massage was not able to be performed, however there was still some beneficial work that could be done. Very kind and compassionate service and incredibly skilled hands as I have been pain free since (about a week). All around a top notch experience. I will be back!
I saw Apryl for an hour massage. She was very good. The pressure she gets is amazing ! I would definitely recommend her for your next massage.
Great place, staff are nice and welcoming. Very clean and give amazing massages. Will be going again and again.
Great experience, knowledgeable staff highly recommended
I have been going to st albert Massage therapy for the last two years, and I have never, ever been disappointed. For the past 8..ish.. massages I have used Mary Peters and shes AMAZING!! Highly recommend this amazing establishment!!
Friendly greeting, and very good service. Only had two problems with the company: 1.) they allow their therapists to listen to their own personal music. It’s not very relaxing listening to hip hop/rap music while laying there. The employees should be playing more soothing piano/classical music. 2.) the room was a little cool for comfort. Every time the therapist pulled back the blanket I got cold, as well when I initially hopped into the sheets, they were cold. The company should invest in heated blankets or turn the thermos stat up a bit. Great services besides that.
Excellent front end staff! Welcoming with a smile Always on ! :)
Great deep tissue massage from Mike. He really knows his stuff. I came with really tense shoulders and he worked magic. It obviously hurt during the massage because it needed too, but it felt amazing afterwards. Thanks Mike! The rest of the frontline staff was really welcoming and kind. Definitely coming back!
I saw Stephanie for a massage and she was excellent, she listened to me, educated me, gave me some stretches to help with my ailments, and honestly has magic hands. Not only did she help me with my shoulder and hip pain, she used some of her manual osteopathic therapy training and did something help me breathe better. She was enjoyable to chit chat with while I was in her care as well. The clinic is clean, staff is friendly, and there is ample parking. I love the booking online option as well. Highly recommend St Albert Massage Therapy.
April is the best. I am seeing her since last 3 years. Best massage I always get. Tries her best to take care of your pain points. Thanks April.
The massage itself was good. I would see this masseuse again, but not at this location. The rooms are small, with bad lighting ( harsh lighting, not relaxing light) and cold. I was very cold so hard to relax when you are shivering. You can hear everything outside the room because of a lack of sound barrier. You can hear people coming and going. They have a radio station playing top 40... again, not very relaxing. I would not recommend this place.
the manager was very snotty towards me. she acted very stuck up when asking question about the massage. very bad customer service would not recommend
Great service and conversation. Direct billing a plus
Figured I would try another massage facility closer to home than the other place I have been going to. I found the rooms to be dirty. There was garbage and clutter throughout the room. It was also noisy throughout the massage. They made me wait in a room that smelled weird until they finally showed up, then made a joke about "better late than never" and then proceeded to rush through the massage as she "had other clients scheduled" I did not enjoy the experience and did not relax. Will not be returning. Highly recommend trying ANYWHERE else.
Unprofessional and untrained reception. Front desk often left unattended. Bad record keeping. Massage was poor. Would not return.
Hello. I have been there twice and Apryl has done a fantastic job and both times have made me feel 100 percent. The service was fantastic and on both occaissons I left there feeling like a new man. Really looking forward to my next appointment which will be hot stones. Thank you St Albert Massage.
I have gone to see Mike for a few years now. He is honestly amazing at deep tissue massage, and helps provide relief from pain and sore muscles I've never gotten from other massage therapists. He has also been mindful of any injuries I've had, and on a personal level makes me feel remembered and welcomed every time.
April was excellent and definitely knows her stuff. ????????????????
Best massage I've ever had.
Very stiff and sore neck and upper back was treated by Mike who gave thorough and deep (if not a little painful) muscle massage with good results.
I was in desperate need of a massage this morning, and I was Google searching local St. Albert massage clinics. I happened upon St. Albert Massage Therapy Inc and they had a 90min spot available for me this morning. I booked with the “next practitioner available” and lucky for me it happened to be Craig. I’ve been living with severe tension headaches for many years and have tried physio, tens machine, IMS, massage gun, Shepard’s hook, and a lacrosse ball all to no avail. I was skeptical that Craig would be able to help with my headache and in fact, I mentioned to him before he started the treatment that “if the massage doesn’t hurt, it won’t help”. Did he ever prove me wrong. While he massaged, he worked with my body instead of on it. It didn’t hurt, and relieved my tension headache. Headache free for the first time in I don’t even know how long. Craig was amazing at explaining exactly what he was doing, and made me feel comfortable the whole time. I would highly recommend Craig especially if you suffer from tension headaches and believe that deep muscle massages need to hurt to work. I’ve already booked my next appointment with Craig at St Albert Massage Therapy Inc and can’t wait to continue on my headache free journey.
Great service, very knowledgeable staff. Veronica does an amazing massage!!!!
I've had a deep tissue massage before and all my masseuse did is put me through a lot of pain. But having a deep tissue massage at Massage therapy with April proved that the deep tissue should be eased into and worked out. I'll definitely be coming back.
Great massage, friendly staff.
I was in terrible shape. My chiropractor couldn’t adjust me because everything was locked up like cement. I saw Mary and she was amazing. I arrived walking bent forward with radiating pain. I left standing up and some range of motion returned. I will be seeing Mary again next week.
Veronica Mendoza was amazing!! Would definitely go back to her!!
I had an excellent massage from Tanya. She also provided me with some stretches to help me out further. I will be back again to see her.
Nice therapist. Professional and knowledgeable. We got to talking however and I find out that the therapists are working in conditions of no heat in freezing weather! The horror stories I was told! I would rather give my money to a clinic that cares about their employees and not the dollar. I am just so sickened by what I was told. I will never go back and I do not recommend this place to anyone who actually cares about their therapist! Such a shame because there are good therapist's there!
Great hours! Great selection of massage therapists! Only downside is high turnover, but pretty common in that field.
I called on short notice and got an appointment the same day. The massage was great
professional and knowledgeable RMT they never disappoint????
Mike was very knowledgeable and friendly! He was willing to work with you and made sure all your concerns were being addressed. Would definitely recommend for a deep tissue massage!
I’ve had nothing but a great experience and great results. Their techniques (I’ve received massage from 3 masseuses there and all have been exceptional) have helped me recover completely and quickly from a stubborn back injury that 3 years of chiropractic and physio couldn’t fix. Veronica I believe was a physiotherapist in the Philippines. The management and staff are all amazing people.
Had a massage with Christine and it was amazing. Never felt better.
The staff were friendly and extremely accommodating to both myself and my husband. It's nice to be able to go for a couples massage at the same time and have the direct billing done by the time you're finished your massage. My husband and I would definitely go back and highly recommend you give it a try!
Saw Tanya for a 90 minute massage, she was incredible! I will definitely be going back. Staff were just super pleasant and made you feel comfortable.
Great massage from Aryka. Very knowledgable and she helped me with my severe carpal tunnel in both hands. Made my shoulders and neck feel amazing. Would go back again!
Had a massage recently from Sonia. Talk about a good hurt! She was awesome!! I think I got a therapeutic massage. Whatever it's called, my upper back and shoulders are way more relaxed now. I'm sure everyone there is great and will be back again. Thank you.
I always feel so much better after coming here! Everyone here is so professional and welcoming with great therapist.
Great customer service, great massage, and was able to get an appointment the same day!
Hey y’all ... went & saw my Doc 2day & my collar bone is ok for u to work on so I’ll b back !! Thanx ????????????????
Samantha was amazing. I found her to be knowledgeable, skilled, and able to work some magic on my injuries. Thank you for a great massage! I will be back!.
The person I picked to give me a massage didn’t make it to work so I’m glad there was some one there that took her place. My wife’s massage lady showed up so now our next massage we get we will both go to my wife’s massage lady this way the lady will get used to both of us for our soon to be monthly massages
I started going to St. Albert Massage Therapy because they were convenient, and I was not disappointed in the service. It's easy to get to, lots of parking, and the convenience of online booking is a definite plus. My chosen massage therapist Manoj is an expert at muscle release and is able to get me moving again.
Great massage, great reception! 5 star rating!!
Had a bad pain in my neck/shoulder/arm and i went to see mike for the first time he was excellent at helping me relieve the pain,he is excellent if you want a deep tissue massage,thanks mike will be back again.
Very polite and friendly staff. Christine does phenomenal massages and makes the experience super comfortable and relaxing. Very good with deep tissue massages and recommend her to everyone. Always look forward to coming in to this establishment!
Very Pleasant and worked exactly where massage was needed!
Excellent service, definitely helped my daily quality of life
Fantastic 1st experience there today Highly recommend Brittany Peacock Brilliant
Christine was/is awesome. Best deep tissue massage I've ever had.
Just moved to St Albert & in need of massage services. My therapeutic & hot stone massage were awesome.
Tanya did an awesome job and made me feel very comfortable definitely reccomend this place !!
First time going for a pre natal massage staff were extremely friendly and welcoming. The massage was wonderful and relaxing I recommend this place and will be returning :)
Excellent place for a massage. Apryl is very knowledgeable and strong.
Very friendly staff, always willing to help with appointment details or rebooking at short notice. Great sense of humour...... and massages are great with professional explanation of muscle categories and reason for pain associated with it. I would recommend this place to anybody that wants to maintain health and mobility.
Stephanie took the time to listen to the issues I was having and worked with me to determine the best plan for massage to maximize the benefit. Amazing service and don't thing anyone would be disappointed.
A timely impromptu and much needed massage. Thank you. I was able to carry on with my week for having had this appt.
Had a terrific massage. Will be back!
Great atmosphere and therapy service. Veronica is an excellent massage therapist. She is very professional, experienced and highly recommend her.
Best massage therapy I've ever had. Helped relieve chronic pain. Mike is amazing. He is very knowledgeable and puts you at ease. Highly recommended this place
I have been going to St. Albert Massage Therapy for the past several years. Really like their online booking system, and the place is clean and conveniently located. With massage, it is all about the therapy service provider. I accumulate a lot of tension in both upper and lower back, and Veronica Mendoza ( a newer therapist in this practice) has done an outstanding job at working my tight muscles with Shiatsu. I also agree with another reviewer that warm towel time is not substituted for actual massage time.
The staff was very friendly, the clinic itself was clean and nicely laid out. Megan listened to what my areas of concern were and made them a priority during my 90 minute massage. The music was nice! Overall a great experience and a quality therapist! My husband was booked with Brittney, he said that he was more than happy as well. Thank you so much ladies, we will be back ????
Mary provided excellent service and suggestions.
Very welcoming staff, full of people who are good at and enjoy their jobs. Would definitely recommend to others and plan to come back.
Mike's deep massage will leave you a bit sore, but feeling better than ever. If you actually want your back fixed, go see Mike. If you want a relaxing massage, maybe a different therapist would be best for you. :)
Nice friendly staff.
Massage therapy received has been the best result for my Sciatic nerve pain, recommend it to anyone suffering with this condition
Where do I even start? I have had Many massages, but this was the least relaxing experience of my life. It felt like someone had walked off the street and thought they could massage. Usually, when you are done with one area you cover up the area you are done with. This did not happen. I was freezing by the end. Not to mention the incredibly loud stool that kept getting dragged from one side of the room to the other. I got fingertips in the ribs, to nails in the neck. When I went out to pay, reception did not ask how it was or would you like a drink of water. Pretty standard stuff I thought. Then I go to pay with cash and am told they do not have change so any extra is a tip. I left feeling terrible. I decided I had to call to complain. Reception was quite nice at first but advised the owner was away and it could take a couple of days to rectify anything. I don’t even know what I wanted. Just a sorry even. Instead, to my utter disbelief, I did get a call from the owner from England to be screamed at and told what happened to me did not happen and all I want is a refund. I really hope this was a one off for these guys, I can’t imagine it could be. And I feel sorry for anyone who may have had this experience as their first massage. I definitely wouldn’t get one again.
I went in for a therapeutic massage today. I saw Jolene Young,my word she was wonderful. She very friendly and professional. She absolutely knows how to massage. I walked out of there feeling amazing I will definitely be coming back and highly recommend others to see her.
Lou Ann was friendly and professional. This lady knows her pressure points. I've already recommended her.
Christine is an amazing therapist. She has an overall care and attention to detail to your problem areas. She truely knows all the techniques to make you feel better and my back is always challenging. Would completely recommend her.
First time I’ve ever gotten a massage. I came in for low back pain and super tight legs, can’t reach my toes at all. I asked for a deep tissue massage and I definitely got it. Keep in mind that deep tissue massages are supposed to hurt because your body has been tight and knotted for a long time now! I had the pleasure of having Christine Kumar (apologies if I spelt name incorrectly) and she was just great! Asked if her pressure was too much or just right, she definitely knows what she’s doing and I’m sure the rest of them do too! I’ll definitely be going back later, my body feels great!
I went for a 90 min massage with Veronica for a deep tissue/ graston and it was the best massage I've had in a long time!! I will definitely be booking in again
Veronica did a very good job to help me with back injury. I've seen her quite a few times with no issues. The staff is friendly and the communication is very good. Easy to book appointments online which is also a plus! Definitely recommended!
On November 21 I had a massage with Manoj, an excellent therapist who worked on my back & hip muscles. I feel a lot less sore today! Will definitely book with Manoj again.
I see Apryl for my massage appointments and have always been extremely happy! Its calm, relaxing, nice music and warm setting. The girls I see at the front are always happy and welcoming! And they have the best candy 100%
Really good place good massage very clean
Veronica is a good masseuse but I forgot about my appointment ONE time and called them beforehand to apologize and said I have had a hard day and it slipped my mind and both ladies were extremely rude and one even hung up on me? Very disappointing because she is good at what she does but customer service means more. I won’t be back.
Had a great Massage. I would recommend to anyone looking for a good experience.
Love having stephanie
The therapist I had was Stephanie. She was very knowledgeable and took the time to explain what she was doing. She is very good at her job. Will definitely go back to her.
Just was underwhelming.
Veronica was amazing at assessing my entire body for tightness. She used a variety of effective techniques to assess and treat my tightness and trigger points. I absolutely have benefited tremendously from her deep tissue massages. I drive from Edmonton to st.albert just for her services because it is totally worth it!! Not only is she extremely knowledgeable, but she is also very passionate and empathetic. 10/10!!