You will be able to see the reviews of real people like you who are buying the products and services of Apex Massage Therapy (Massage Therapist) in Alberta (Canada).
As of day this business receives a score of 4.6 stars out of 5 and the score is based on 127 reviews.
You must have seen that the average of ratings that it reaches is virtually the highest, and it's based on a very large number of reviews, so we can be pretty sure that the score is very credible. If there are many people who bothered to leave their feddback when they are happy, it works.
You know that we do not usually bother to give scores when they are positive and we usually do it only if we've had a problem or incidence...
This Massage Therapist is included in the category of Massage therapist.
I’ve been to many many massage places in Calgary and Apex is by far the best!!! First off, the location is great. It’s not too far north or south, it’s central. Second, the atmosphere inside is warm, inviting and zen-like as you’d expect from an upper class massage therapy place. Third, the front of house staff and any massage therapist that is around ALWAYS greet me with a smile on their face when I walk in the door! :) Fourth to make your life simple, Apex has an app to book all appointments online. I’m able to see what they offer (a few different types of massage for different amounts of time ranging from 30 min to 120 min) on their online schedule. This makes things super easy and hassle free for booking my massages. I’ve never had a bad massage here. I’ve tried relax, deep tissue, hot stone, Cupping and Fascial Streth massage. My favourite was the Hot Stone by Lisa. I share Apex with all of my friends and family as I have nothing bad to say about this place. I’ve been there about 10 times already and hope to keep this as my main place to get an awesome massage. I always leave feeling relaxed and refreshed to continue on with my day. ????????????????
Been going to Apex since their original location. I’ve always had a great experience. The therapists listen to what’s bothering you, address it and then always try and find the root cause to provide actual relief. My go to guy is Tim so if you need deep, deep tissue he’s the absolute best!
Had the pleasure of having a 45 Minute massage at Apex Massage Therapy. Brittany was my masseuse. Explained the problem I was having with my back and neck area and it was taken care of properly. She's very caring and and a pleasure to have a conversation with through-out the process.
I booked using the online system and everything was quite simple. I received confirmation immediately that allowed me to add to my calendar. The location is in a residential area. Easy to find and reach. The staff are super friendly and get you set up asap. My first practitioner was quiet but went to work immediately and located every trouble spot. I welcomed the therapeutic pain level. I was thoroughly impressed. I enjoyed my session. I booked another session as I am a mess! The receptionist was nice and booked me for another appointment. I love the text system. I had an appointment with Shae and she rocks! Very strong, skilled, and intuitive (you could tell). She was friendly and reports her findings and recommendations. THIS IS WHAT I APPRECIATE AND LOOK FOR. She is a miracle worker. Definitely my fave. I can’t wait to return to Calgary. I highly recommend this business.
My place to get massage therapy on monthly basis very professional and competent staff.
First time trying this place and we had a couples massage with Nicole and Jared and it was so relaxing! They were professional and made us feel comfortable right from the start. We felt all of our tension released and have never felt better!! The space is clean and welcoming and the prices are affordable. We will definitely be going back!
Apex is aesthetically very nice. The receptionist is extremely friendly and welcoming, and the massage rooms are clean and nicely decorated. One massage therapist couldn't get her music to work so we had silence, which was a shame, but not her fault. She did talk a lot throughout the massage though so it was not very relaxing. Apex has a lot of massage therapists and I found their website very easy to use to book appointments. You can filter to choose the same therapist each time, if you choose. They had good availability so it's easy to get in when you want if you don't mind which therapist you see. However, the RMTs have been very hit or miss for me from being too forward about what they think is "wrong" with you when you just want a relaxation massage, to being way too chatty. I have seen six different RMTs and am now going to try somewhere else as I couldn't find one there that worked for me. The last massage I received hurt a lot and the RMT persisted even when I said that it hurt, even though I had specifically said that I wanted a relaxation massage. The receptionist was very apologetic and friendly and partially refunded it, which was good. Another drawback is that they don't do direct billing to insurance. I had a mixed experience here - clean, lovely space, great receptionist, easy to book, but RMTs were not amazing.
The 90 minute treatment from Lucie was exactly what my body needed. Hadn't been back in 10+ years due to moving around and leaving the city, but was so happy to find them again on my visit back to Calgary. The space is warm and inviting, you instantly relax walking through the doors. Definitely recommended massage therapy
Excellent RMTs and relaxed atmosphere.
Great variety of therapists who can provide the care you need. I recommend you to provide what type of therapy or what type of relief you are looking for and have the front staff suggest a therapist for you. Parking can be sometimes of an issue depending on the time you go.
Great place for a massage. Lots of different therapists with specializations in different techniques.
Although it is to difficult to book an appointment in your preferred day and time, I strongly recommend here for those who need massage therapy. They are indeed professional and they know what they are doing!
This was a great experience. Was my first time getting a massage as per directed by my doctor and i don't know why i hadn't gone in earlier. my therapist Lisa was great. From the moment you walk in until the moment you leave all the staff are so friendly. Parking: They are located in a residential area next to a dance studio and a school. There is a lot of free street but pay attention to the no parking zones. I most definitely will be coming back.
The best
I'm pretty picky about my massage therapists. I've gone to many clinics and seen many therapists. I absolutely love the therapy I receive from Stephan W. He is attentive to your wishes and is a great RMT. The clinic is great as well. The lobby is clean and welcoming. I do wish there was less of the weird stuff being advertised to you, but it is only limited to a bookshelf, so it's not bad. The washroom is always clean. I love the cloths in the washroom for hand drying. The staff typically do their job well, only one time was I not booked properly into an appointment. They aren't overly friendly, which some people may like, but they could be more personable.
Got a last minute appointment and was very pleased with the location and service.
I can move! I couldn't lift my arm or twist my head when I went in yesterday. And after an amazing 90 minutes I am able to move with mild to no pain! It was an amazing experience from walking in the door to leaving! Positive and happy people who genuinely care. You don't get that's everywhere you go! Thanks so much apex! Paula was an amazing masseuse. Will definitely be returning!
I've been going here for a long time? I love that there are a lot of therapists so I can get in, in an emergency but lately I've been recurrently going to one therapist that I love. There's easy parking, late appointments and they offer a discount for WestJetters. Would recommend!
Have been going here for the past couple months and the service is always great.
I love the atmosphere at Apex. Very welcoming and relaxing. I can always get in and have been happy with all massage therapists.
I was able to get in on a Wednesday with Felicity for a 90 minute session and it was amazing. Her technique is really good and I requested light pressure and she accomodated my request. I was so relaxed i found myself falling asleep on the massage table! I feel much better and more relaxed than i did coming in. Highly recommend.
Lucie gave a great massage, she was professional, friendly and very welcoming. I highly recommend Apex for all your massage needs !
Great shop. Friendly staff. Plan to return soon
I went to Apex upon a recommendation from my friend who is a regular client there. My first impressions of the space were calming and welcoming. My RMT Hailey was wonderful and I walked out reeling rejuvenated, not to mention how affordable it is! I'll definitely be returning.(Also - I called to book the evening before and they had space!)
I used to come here quite often and had great massage therapists. However in the past year or so I've been finding the quality of the massages quite poor or my needs were not addressed. However it is very easy to book an appointment and they are quite accommodating. I'd just suggest you try to book with their more senior staff members.
Love it here. Therapists are great and it looks great too.
Antoinette was my masseuse , I would strongly reccomend her. She is very friendly and knowledgable!
Apex has been very good to work with! Easy scheduling and availability of last-minute appointments is a great perk. Try a visit with Dan--- he is incredibly knowledgable and skilled, and has a very medical approach to treatment. I will certainly be going back!
My wife and i have been going to apex since november when we moved into calgary and my favorites are Dan and Regan i have had a couple others that were still good but just not my style, everybody is different but i love the atmosphere, pricey but super nice facility, although its hard to find a night where my favorite (Regan) and my wifes favorite (Lucie)are working and avaliable. Love Apex!!
Had my first ever message here and it was great! As someone suffering from a low back injury, I was advised by my physiotherapist to get message therapy for additional treatment. I had a 60 minute message session with Brittany and she focused on my low back area as well as legs to relieve the pain. The hotel towels that they place on you and the music are also nice additions. Afterwards, I feel a lot better now and I also like how they give you complimentary epsom salts for a nice warm bath to recover afterwards. Highly recommend!
I have been coming here for over a year and I always look forward to the friendly service and relaxing environment. My therapists have always been great, and I appreciate how flexible they are with bookings especially the later hours too. Definitely recommend to anyone needing some relaxation for sore muscles!
Amazing massages
My go to massage vendor. High quality, reasonable prices. Good booking system. They remember your birthday
I had the pleasure of having Laura be my massage therapist and she gave me the best massage I've ever had - and I've had alot of massages! I wouldn't say I'm a massage person but she was great. Very intuitive, could tell when I was ticklish or tense! Will come back and I definitely recommend others.
It was my first time at apex and it will not be the last! I had a great experience and Karen was so great! She was very knowledgeable and easygoing. After the massage she gave me advice on different stretches I could do to help relieve some of the soreness and pain I had. I highly recommend apex and Karen is amazing!
I've been going here for over five years and have really enjoyed their professionalism and knowledge. I feel really well taken care of and comfortable. I like the flexibility of not having to see only one therapist all the time. The hours are also great for my schedule.
Reagan Dizy is an amazingly gifted massage therapist. She knows EXACTLY where 'work' needs to be done. She is so skilled, I think her hands are magic! Reagan does far more than most therapists I've been to. She listens to your needs and knows what is needed. She uses cupping and pinpoints deep tissue issues. I so appreciate those strong hands! Highly recommended!
I had a 60min massage with Lucie, and it was so great! I have never had a massage before, so going in I had no idea what to expect. She made me feel so comfortable, explained everything to me so I knew what to expect before and as it was happening. I am excited to come back again.
I didn't tell them I was pregnant beforehand (which I fully understand I should have as they told me). They told me some therapists do pregnancy massage and some don't. I feel I should have been offered to reschedule as my therapist would only work on my neck and upper back. I felt rushed and not asked about my problematic areas or offered exercises. In general, it did not feel accommodating but again rushed.
Central clean and reputable service, can generally accommodate same day appointments and I've never been disappointed with my massage.
Beautiful atmosphere, lovely people. Overall a great experience.
Jorge is an excellent massage therapist. I have been to many massage therapists in the past and Jorge really knows what he's doing. He is calming, professional, and easy going. I went to him for deep tissue massage due to neck, shoulder and back pain. He finds out the pain points and works on it. He helped me work out and made me feel so much better. Thank you Jorge. I will recommend Jorge to anyone.
The Thai massage was disappointing but the regular massages are good. The location is convenient and front desk staff are welcoming. If looking to book massage asap, this location is great because there are so many therapists available that they can be more accommodating.
Seen two of the therapists here. Really like that you can book a massage only one day in advance. This is a very relaxing environment and the location in the NW is ideal for me.
I love small businesses in the city. This place is warm and cozy. Front staff is respectful and genuine. I felt as if I am visiting a friend's house. Jen was great and attentive! Today is morning after my massage and I woke up so energetic and feeling great. Thank you!
I booked an appointment here & the front lady was very unprofessional. We booked an appointment a few days in advance. She cancelled our appointment without confirming, we drove a long way just to get an massage here. When we got there she was sitting at the front desk, & told us that I cancelled it when I clearly didn't & even if I did, it would be common sense to confirm that I supposedly cancelled it. Huge lack of communication. When we got there she was just giving attitude, using unnecessary hand gestures and wouldn't help us at all, she just kept repeating "I don't know what to tell you, & I don't know what to do" she could've at least attempted to help us in any way? I called her afterwards asking why she cancelled it and she said "you said you might come, we're not going to wait around for someone that MAY or MAY not come" which I understand, but I made sure I confirmed that we would be there before I hung up, and she just cancelled it and didn't even tell us anything? She told us once we got there.She was giving a lot of attitude as well, if she picked up and apologized it would've been fine but she was just giving a lot of attitude, and being unprofessional why be a receptionist if you don't know how to communicate with people? ( I called prior to ask if we could push the appointment later about 15 minutes, because something came up) Her name is Sophie. Huge lack of communication, very unprofessional, & would not come back here again. ( posted this on tripadvisor, but doesn't let me respond to managers response) response to your comment: She didn't come at the original time, I told you she would be late and she was, and even if Sophie did try the rearrange the appointment, from what I was told it didn't seem like she was trying to help at all? She was just giving attitude, and lol "verbal abuse" I apologize for coming off rude, but if you were in our position you would be the same way, my sister drove an hour+ and my mom drove 30 minutes only because your employee lacks communication. Also, when I called back to ask for the managers number, I asked her for it and she was laughing? How professional right? I never told the manager I was sleeping, I did not say that & if I did so what? I'm busy, & It's 10am...... Also why call the manager now if i'm talking to you through here, why be on the phone and talk on here?
Talented, friendly therapists on staff, have tried many of them and been satisfied with all of them.
The massage therapist are great and the online experience is wonderful. It makes booking an appointment a breeze. I went once and I was hooked. So convenient!
Great Massage by Tibor and Monica. Both skilled and knowledgeable. Service overall is excellent. Would definitely recommend.
Like a similar review I just read, I am sure they have better massage therapists, but I was not impressed by who did my massage. I definitely asked for deep tissue when I made my reservation and I ended up with an older lady who didn't have strong hands. She did some good work with her elbows, but that doesn't cut it. I cannot believe how much money I just paid to not leave feeling awesome. Not to mention the music she played during my massage was painfully bad. I asked her to change it when we first started and then what she changed it to was just bad. Is it that hard to have relaxing music that isn't super cheesy. I know it's not that hard because I've had massages at a lot of other places. Anyways, if you're an athlete and want a good strong massage make that very clear when you call upfront. I thought saying deep tissue would be sufficient.
Easy to get to, cordial staff, clean and kept place...however their prices are $20-30 more than where I usually go plus they don't direct bill. It was a nice massage but I won't come back.
I have been to Apex a handful of times because they can usually get you in pretty quick when you need a last minute appt., which is nice when you are busy. Like others have said it is all about who you get when you are there. My RMT yesterday was not the best, the massage was a bit scattered at times and she did a great deal of the massage using her arms instead of hands, which for me does not feel good at all and does not seem to do nearly as good of a job as using your hands in my opinion. I had updated my medical form to include several procedures I have had on my legs and I also mentioned an area of my back which has been bothering me specifically to the RMT. She spent a great deal of time on my legs which was more painful than relaxing due to my history and she paid very little attention to the area of my back that I had pointed out to her. This facility is a little more expensive than my usual place, so I will just stick with who I know will do a great job every time, not just sometimes. UPDATED: So after my initial review Apex contacted me about my experience and really listened to my concerns, they invited me to come back and try a different RMT so my problems could be addressed. I saw Tim the second time around and he was great, really listened and addressed the areas we talked about.
Book one hour service for my mom. She loves it so much! Definite come back and recommend to anyone else
One of the most long-standing Calgary businesses, they support community events, and are professional at all level. And damn great massages too!
Went for a 90 min massage. Booking was extremely easy and nice to see a long list of employees and their backgrounds and specialties. I picked a time that was most convenient for me (They have a pretty wide spread of times) The environment was professional and relaxing. Check in was quick. My masseuse was Avery and she did a great job with the massage, was professional and nice. Will be booking another appointment in the near future.
I've been to Apex twice and had two fantastic experiences. My massage with Stephan was one of the best I've ever had in my life. The massage I received was tailored perfectly to my needs, my body. He nailed it, exactly what I needed. My second experience at Apex was with Meeghan who I saw for a lymphatic drainage (MLD). WOW. Again, amazing. Just amazing. My first experience with MLD and I'm hooked - I feel like a new human. Both practitioners were extremely professional, extremely knowledgeable and totally put me at ease. I will definitely be back!!!!
Grow Calgary appreciates your kind donation! Paul Hughes- President and Executive Director of Grow Calgary
Best techniques
Extremely friendly and personable staff, and the therapists make you feel comfortable and relaxed. And you can't beat the price! The only thing I would say otherwise is that I am not personally a fan of essential oil scents, at least not the minty ones, and this place assaults my senses with how strong it is.
Yes I been there
Fantastic massage. Reasonable price. Would come back again.
I have been visiting Apex for a few years and the atmosphere is always warm, relaxing and professional. It's easy to book online and each therapist has a different approach. Try a few! Highly recommend!
It was nice
I had a message by Naomi and it was great. She asked which areas (shoulder and neck) I'd like to focus on and prioritized that in my 60 minute session. Thank you Apex and Naomi.
Minus the horrible new receptionist, due to lac of knowledge basically on everything... the best masseuse you will get ever!
Had a great massage here with Stefan Lewis. It was my first time into Apex, but it was a great experience. The environment is clean and modern. The tables are fully adjustable, which really helps the RMTs get into the right position to find every little knot. I can recommend Apex and in particular Stefan as a therapist. Bonus, the music he plays is way better than the typical enya type stuff (unless you're into that sort of thing).
amazing therapists, helped my husband with some issues he thought were never going away!
This is a very nice place if you’re looking to get a massage. The atmosphere is calm and staff is professional and accommodating. I usually go to Daya who is extremely professional, friendly, and does amazing work. My muscles are in a constant state of tension from repetitive work and he’s able to reduce my discomfort until the next time I visit.
I was quite apprehensive about getting a massage since my 2 serious injuries with horses. However, I was welcomed and treated wonderfully. My therapist was Meeghan who was fantastic and not only performed a wonderful and truly relaxing massage, but educated me on the health benefits of the service. I 100% recommend Apex and Meeghan. Great service.
They were nice enough to see I was a student and gave me a discount. Friendly staff and nice rooms. Would return.
friendly staff, very relaxing atmosphere.
I have been seeing Margaret/Maggie at Apex Massage regularly for almost two years. She consistently gives excellent quality massages. I have scoliosis, and therapeutic massage is the main way I manage my chronic pain so having a skilled massage therapist who knows what they're doing is so so essential to my overall well-being. Margaret is very skilled and probably the best massage therapist I have gone to, and Apex Massage is an honest, down-to-earth business that I'm happy to support. Their building is always clean, comfortable, and calming, and I am always treated with kindness and respect while I'm there. Super easy to book and everything appears to be run really smoothly too. I tell pretty much everyone I know about this place, and I would definitely recommend Apex Massage to anyone looking for a great massage (therapeutic or otherwise).
Jared who did my massage was very respectful and did a thorough job on my shoulders and neck. Highly recommend this amazing place!
Lisa Phung is AMAZING! Best massage therapist I've had. Apex is very professional and well run.
I love this place. The massages are consistently amazing from anyone of masseuses.
fantastic experience! Barb was a respectful, highly skilled practioner - truly gifted in her craft. I would recommend Apex Massage to anyone. Christiane
massage. I've been to Apex on 3 occasions and have had good experiences on all 3counts. From the moment when I step through the door till I walk out I receive exceptional service. I had lower back pains for a year and whenever I see someone I can sleep peacefully and not be waken up by lower back pain. staff is extremely trained to work on the areas that are needed. thank you so much for getting me in as quickly as you did! I greatly appreciate it
Apex is a great massage place. Some rooms get a bit more noise depending if they are close to the front door or the street, but I usually relax enough not to really notice. I have a favourite therapist but she only works once per week. I have tried four or five therapists though and never been disappointed. Prices are reasonable. I just wish they did direct billing.
Friendly staff, easy access, they give you tea/water and salts afterward and it’s all-around a lovely experience! Also, if they miss you on the phone, you can book via text with a bot and it’s actually really amazing.
After a very stressful Month of October I decided to get a massage. It had been over a year since my last massage so I was way past due. I made an appointment with Avery and all I can say is wow! Her flow was one of the best I’ve experienced. It was just what the Dr ordered! I left feeling relaxed and refreshed. I’m ready to tackle another busy month! Thanks to Avery and Apex Massage for the great service. Can’t wait until next time!!
Apex has over 10 message therapist, I am sure they have great ones, but unfortunately I got a horrible one, I didn't feel relaxed after the message, my lower back pain hasn't been reduced, my neck was still stiff, and my shoulder was even tighter. I felt she just rubbing oil on my back, and missing all the muscles, or she doesn't know where is it. I booked the appointment by phone for a 60 minutes message, turns out I only got a 45 minutes message because the message therapist was off the clock during my 60 minutes. I will not recommend any of my friend to Apex. The experience was not enjoyable at allllll.
Used to be my favorite because of their same day booking.
Great staff, excellent massage and service every time.
Beautiful clinic! Enjoyed every minute of my experience at Apex. Highly recommend!
My experience at Apex was amazing! Booking for a time that worked with my schedule was easy. I had Brittany for a 45 minute massage and it was absolutely amazing! Highly recommend Brittany!
The staff are all very professional and friendly. There are so many therapists to choose from and each one I've had has been great. Cozy and clean atmosphere where you feel comfortable and relaxed and look forward to the next massage. Making an appointment is easy and fast.
Had a fabulous massage yesterday with Tim. Would highly recommend and will be booking again next month.
The worst massage ever. Came for my birthday and they had the same gift they had last year for the month as well. The receptionist was rude. I did the 2 hour massage, and I asked for a full body, and she didn't even massage my feet... I will never go back, and never recommend it to anyone..
Seems to be a high staff turnover but I have had good experiences with everyone I have seen at Apex. You do often have to be very specific with what you want, but the nice thing is that all of their staff have their profiles/specializations posted so you can often pick someone a little more suited to what you need. Parking is quite limited at their new location.
Terrible people running this business. In particular, Lori at reception.
I’ve seen many of their RMTs over the years and they never disappoint. Lucie and Jared are particularly wonderful! Great admin team as well.
I love Apex, I have seen a number of therapists and always have a positive experience. They are always on time and professional. I love the online/app booking and the availability of evening appointments. Some of the rooms are quieter than others as others have mentioned but I have never found it to interfere with my massage experience.
I have been a client of Apex Massage Therapy since it's inception and love this clinic! I've recently been struggling with frozen shoulder...many physio and chiro appointments later with no improvement, I finally booked a 90 minute appointment with Jorge as he had helped me with other shoulder issues in the past. I was literally blown away that after one treatment with Jorge my shoulder was significantly improved relative to achieving little or no relief from physio or chiro. I was feeling really defeated with such limited range of motion and it was affecting my daily activities. I am happy to report that my shoulder is SOOO Much better and I am so excited that Massage Therapy is finally getting the recognition that it is essential services as part of the our health care system.
I booked a 1 hour massage at Apex after a chiropractic adjustment and I feel amazing and can move freely without pain. Monica is really good and technical and I fully feel the benefits 24hrs later. It is a really nice place, the staff is friendly and the free parking convenient. I’ll be going back for sure.
clean & welcoming clinic. Easy to get into a therapist on short notice as there is many. RMTs are all trained. I recommend this place! Only thing is they dont do direct billing if thats a problem for you
Relaxing. However if you come here for an issue expect the massage therapist to completely ignore that area and provide no releif.
I have been a customer of Apex for several years. Great environment and therapists. Highly recommend.
Good staff, easy access with lots of parking, my top choice in the city
Excellent service from competent staff! Will be coming here for our massage needs! First dealt with Danny and everything is history! Kudos guys!
My first experience at Apex was absolutely perfect. Booking was simple and easy and the receptionist, Alison, was friendly and professional. She helped make the visit so great. My massage therapist, Antoinette, listened to what I wanted and she delivered! You can tell her hands are experienced and I left feeling so relaxed, refreshed and happy. She worked out all my tight spots and even told me she can help me increase my range of motion from a 5-year old ankle injury that I thought couldn't be helped. I will absolutely be coming back and absolutely be asking for Antoinette again. Thank you for an amazing massage experience!
Wonderful little shop, super friendly customer service and booking. Will definitely come here again, the massage therapist were super friendly and helpful.
Had a wonderful experience at Apex today! The facility was very clean and the atmosphere pleasant and relaxing. The receptionist, Monika, was welcoming and kind. My massage therapist, Thomas Frank, also made me feel very welcome and comfortable. I could tell that he was attentive and receptive to what I asked for in the massage, and was able to work well around an injury that I had. At the end, he suggested a couple of stretches and techniques that I could use to help with my sore muscles. Would definitely recommend Apex to a friend!
Avery was excellent and I had a very relaxing massage! I also really liked the heated bed, blanket and hot towels. Check in and payment was also fast and easy.
I had a terrible massage experience here. I rate my overall experience as 2 stars because the admin staff were great and booking was easy. Otherwise, I would have rated it lower. The most negative experience was I was not heard when I provided feedback to the massage therapist during the session. The therapist attributed my negative experience to the severity of my body tension and did not take any responsibility for not tailoring the treatment for my needs. I understand there is a client-therapist fit. But I feel it is not professional to blame the patient for a concern that brought me to your office.
I highly recommend Apex. The premises itself is very nice. It looks almost like a spa (but without the cucumber water and cookies that seemingly justify the exorbitant fees). Apex has much more reasonable fees than a spa, with the same (or better) results. The first time I went to Apex I didn't have a great experience, so they gave me the opportunity to try again. I'm glad they did, because the second time was far better! My massage therapist (Danny) was excellent. He listened to my concerns, and focused on the areas I asked him to focus on. He asked about the pressure and was very willing to adjust as needed. After the massage he gave me exercise recommendations to help with my shoulder tightness. And he was very friendly and seemed genuinely interested in helping me. I should also note that both times I went with my partner, and she had great experiences both times (with Jerri-lyn and Karen). As others have said, I'd recommend you do a bit of research into which massage therapist you try. It makes a big difference. You can also ask the receptionist for recommendations based on your needs (deep tissue/relaxation, etc.). They know better than anyone which therapists get repeat business and positive reviews. I also appreciate Apex's customer service. They could have ignored my feedback, but instead they reached out to me and by doing that, they gained two customers. Thank you!
I've tried many different places in Calgary and always come back to Apex! They staff are amazing and all services have exceeded my expectations.
Such a fantastic experience
I was the very lucky winner of a gift card for the Christmas Facebook promotion, and I was so excited to use it! I do not regularly get massages, but my doctor has recommended that I start. I will definitely be a new regular client of Apex. From booking my appointment, to being welcomed at reception, to my massage, the services was excellent. My massage was intense (what I wanted), but the therapist was very good at reading my body language to know what I could handle and when to move on. I have been suffering regular headaches for weeks and I am feeling much better. Thank you for the excellent experience!
My gf bought me a massage here, and it was amazing. Would definitely go back again
I've been going here for over a year now and there is no where else I would consider... unless my masseuse moved. Antoinette is excellent, knows what to work, providing helpful tips, and when to chat or quiet. The prices are on the higher end but worth every penny. There is complimentary water, herbal teas, juices (pending the day) and when I needed it, Epsom salts.
massage: A location: B+ Facility: A admin: D- Price: C everything is great on the service side except for trying to get receipts. During covid they won't give you a paper copy and want to email. Took 3 phone calls and 2 emails over 2 days to get a pdf copy of the receipt. they have also have stopped answering the phone and make you text with some auto bot that doesn';t really answer your questions. I wish the admin side was better because this is a nice place with good people.
I went through a couple of RMTs at Apex before I found Tim. He's awesome! Had some trouble with the app for bookings.
Amazing people, therapists, and management. I have probably been to 30 different massage businesses and Apex is by far my favourite. The building is so intimate while still being quite large, it's bussled in the community of Briar Hill, and the ambience is very relaxing. The therapists are extremely qualified, very professional, and the quality of the massages have all been top notch. They are not the most inexpensive, but you definitely get what you pay for. I've even bought mint essential oils from them for home, which had made our house very "Zen". I highly recommend them to anyone
I came to Apex for the first time today as I was looking for a new massage therapist. I booked in with Michael Walker and all I can say was it was the best massage I’ve ever had in my life! I have lower back, and neck and shoulder pain. I was wanting a vey deep tissue massage with a lot of pressure. For the whole 60 minutes that was exactly what I got and I’ve never felt better after a massage. The place was beautiful, super clean, massage bed was warm, and the music was so relaxing. I will never go to another place again. Michael will be my new massage therapist, and I will tell all my family and friends about him! Absolutely amazing!!! He even gave me a free bag of Epsom salts as a gift! I would recommend him to anyone looking for an incredible massage experience!!
Great place, cleanly and comfortable environment. Every single staff member is thorough and professional. Highly recommend !
I have been multiple times. After having unsuccessful attempts at active release therapy that did little to nothing, I booked with Apex. I explained my problem to my therapist. She checked the location of my issue and worked on it, plus the other end of that muscle group, something the chiropractor never even suggested. Within two visits, she had dealt with the issue that I had struggled with for months. This year, after jamming my neck somehow, my therapist unjammed it with some deep tissue work. I had a massage in England to try and remedy it, the experience of which was extremely underwhelming. Couldn't wait to get back to Apex. I have nothing but praise for the therapists and staff.
Great service every time. I'm always trying a new therapist, and have had great massages each visit.
I walked in with a hip issue and walked out with not only that issue solved, but more mobility in my neck than I have had in years. Fantastic place for a massage. Rooms close to reception can be a bit noisy, but the massage you get is worth that.
Honestly if I could give a zero star I would. I have been a client of Apex Massage for many years where I go a few times throughout the year, including my husband. This morning I called and spoke with Brenda "the manager" because due to changes in our schedule, I needed to switch names on the 2 times i booked 3 weeks ago. Brenda then informed me that the time slot i had was no longer available and i said well when were you going to inform me. She stuttered and said tomorrow. Oh thanks Apex a day before the massage you are going to move my time? i am a mother with small children and had to book a babysitter for this massage and then would end up having to pay more for that. To top it all off, it's my birthday. Thank you for taking care of long standing client apex. You get zero stars,zero recommendations, and i will be sure to let all of the folks i already told you about to not go back. Brenda was not willing to help me at all!
I had the opportunity to visit Apex Massage yesterday for the first time. I was thoroughly impressed by the cleanliness and calm atmosphere of the lobby and massage rooms. That being said, what impressed me most was the fantastic massage I received from Jared! He put me instantly at ease and asked questions to understand what I was looking for from my treatment. The massage was excellent. Jared used a variety of techniques to target some of the problem areas in my back and hips and I finally feel like there’s hope to get rid of tightness and pain that I thought I’d just have to live with - what a relief! So happy that I’ve found Apex and Jared right in my neighbourhood! Looking forward to my next treatment already.
This place is great. I love that I can see available appointments through the app and that I can book on short notice. I've tried a few different massage therapists here and they were all great- never had a disappointing experience. The office is kept very clean as well. Keep up the good work! I always leave feeling so refreshed.
Karen Vito was amazing. I could feel her passion and desire to heal with her hands. That was the best massage I have ever had after a lifetime of them. She puts her soul into her job and treats it as a respectable profession. I'm grateful to have received treatment from her yesterday and hope to continue with her.
The staff is fantastic and always friendly!
As a professional massage therapist myself I really struggle to let someone else treat me but I’ve finally found my go-to Massage Therapist...oh wait, there’s a catch, he’s 4,5000 miles away from me across the pond! Darn it! Can he not commute to London, England?! No? Oh ok :-( So, because I can’t see him regularly you must! Jared is incredibly talented and totally understood my needs. Shifting the balance of pressure between areas of need and the more sensitive areas that needed more but with that kinder touch he excelled. The front of house team were swift in getting us booked in and we’re super friendly with a warm welcome too. Don’t hesitate. Book now!
I visited Apex for the first time the other day and can easily say it will be a regular thing for me now. The atmosphere was very warm, quiet, and calming. My massage therapist was Felicity and she took the time to understand what type of pain I was experiencing and what type of treatment I was looking for. Her technique was excellent and pressure was perfect. For this visit I was really just looking for some relaxation and let me tell you I was definitely relaxed! The heated massage table and hot towels were also a nice touch. The only negative I can think of is that the lady at the front desk could have been more warm and welcoming. Let me say she wasn't rude by any means. But I had one of the last appointments and maybe she had a long day. Everyone is entitled to a bad day once in a while. Overall, an excellent experience well worth the trip across the city!
Really happy I stumbled upon Apex massage therapy. We had been going to spa treatment studios for massages but decided to change it up and try a business solely focused on massages. The business hours are really flexible and the Apex team are extremely friendly and skilled at massages. Highly recommend!
You will find no better environment or staff who care like they do here. Period.
All therapists are aligned in before and after treatment of client.
Superb service. Danny is amazing. The place is clean and the staff are friendly. Love it!
This year, I was determined to take advantage of my Massage Therapy benefits for once. As usual, 10 months in and I hadn't done anything about it, but my procrastination paid off in that it gave me a chance to go for a few visits within a couple months to Apex Massage. I was really happy with the service I received and the overall business. A few things I loved: 1) THE STAFF!: Over the course of a few visits, I was able to book massages with different therapists (there are a LOT of options). I wasn't ever disappointed, but I wanted to call out two in particular - Avery Allison or Jennie-Mae Mombourquette are amazing. Literally the best deep tissue massages I've ever had on my back/shoulders (found and worked out knots I didn't even know I had). 2) Location: There's parking in front of Apex and it's a 5 minute walk from the Lion's Park LRT stop. Super convenient! 3) Reception: They greet you by name, they're super friendly and the waiting area is comfortable and relaxing with tea and water to sip on well you wait. 4) The App: There's an Apex Massage app for your phone that makes it super convenient to see which therapists and time slots are available. Download it and book a visit!
Apex is quite consistently my favourite place to get a massage. They have well trained staff who are professional and put you at ease. They also have pretty good availability if you book last minute. Plus you can use the mind body app to book.
Jorge is an excellent massage therapist. I have been to many massage therapists in the past and Jorge really knows what he's doing. He is calming, professional, and easy going. He helped me work out an annoying muscle twitch and made me feel so much better. Thank you Jorge.
Mix up of names :) Always great service & messages friendly staff
Karen is amazing! everyone at Apex is very professional and friendly. highly recommend!
Hit or miss depending on who you get.
Amber is amazing!
I had a massage this week with Stephan. He really listened to what I was looking for in my 60-minute massage. He was very thorough, attentive, easy going and welcoming. Wonderful traction. It was my first time trying reflexology: he was knowledgeable and I found it all very interesting. I'll be looking to book in with him again ASAP.
I booked couples massages, this was our first time. After doing several massages I would say there's nothing special about this place. It's price higher than other places that spend more time with the actual massage. Also the receptionist ignored us when we came in, which I found very off putting. Felt like checking in was a nuisance for her. So she clearly wasn't interested in making us feel welcomed.