Reviews of Big Box Outlet Store - Penticton (Mall)

E Kelly

The staff is amazing! They go out of their way to be helpful. Most pricing is very good .

Amanda Kramer

Great store great staff!

Kristin Maier

Love the new layout and how easy it is to find what I’m looking for. Brigitte is always super helpful and I love the customer service!

Christopher Maier

I love this store! Brigitte is my absolute favourite sales associate - so helpful and friendly!

Evan Miller

Great deals on many different interesting and useful home and life items. Store associate Betty is amazing with her energy and enthusiasm as she helped me at till. Thank you Betty and the Big Box Outlet Store Penticton!

Andie Felts

Friendly staff Great deals

Adria Smitham

Bought a massive pillow and the ladies where so kind and helpful!!!! Wrapped it up for us and brought it to our van.

Michelle Kincade

I am so impressive with the professionalism and commitment to customer service that Lisa (manager) shows. I had an issue with an item that she was more than happy to attend to an hour before the store even opened!! Every time I go the store is organized, the displays are new, the staff are kind and friendly and the products never dissapoint!! Thank you????

michael litzgus

My wife and I have been shopping at big box even before it was big box and recently had a very good experience. Both of us wanted something and with the help of the new manage we got both....great store and very helpful staff..highly recomend

Janice Sullivan

I have been shopping at the Big Box store in Penticton weekly for a couple of years now. We were away in the month of January and when we went shopping yesterday it was like a whole new store! It used to look a little shabby but now it is absolutely beautiful!!! Apparently they have a new manager and she has changed things up .. kudos to this lady and to the staff who are always so helpful and hard working!! You should give these guys a raise as they have elevated your Penticton store to new heights!!!!!!

Carmen Miller

This is the hidden gem of Penticton! There is definitely something for everyone at this store and it is always changing. It’s an outlet store with much more!!! Check it out anytime you need furniture, appliances, carpets, clothing, bedding, gift items, seasonal items, electronics, food and decor. Plenty of cool one of a kind items and more. Manager Lisa, and her awesome staff have the store organized and are always super helpful and can generally help you find whatever you may be looking for. It’s my first go to shop in Penticton. The easiest store to get in and out of. You can seriously arrive at 5 minutes to closing, go in and buy a brand new (discount priced ;) bed and have it loaded 5 minutes later… I know because I did it and this staff and store do not disappoint! Go in and check it out. You won’t be disappointed either. Just don’t tell everyone you know or they will need a bigger store!

Dolly Ferrier

Prices are good

Sig Kappel

Best discount store in Penticton

Bobby Hines

Good

Elke Kujat

Nice place, to do some shopping for less money. Most things come from costco store.

D Burroughs

Not the cleanest store but the the pricing is good. If you order online there is in store pick up available so you can skip the shipping charges.

Lisa B

Amazing management and a store that really supports it's community!!

Reg Jensen

I've been a customer of the Big Box outlet stores in several places over the years. We recently bought a house in Summerland and i was able to purchase a nunber of items including some of the flooring I needed as well as lighting, draperies and a couple of area rugs in the Penticton store. I saved a lot of money in doing so. The staff . . manager and assistant manager were most helpful. Thanks for a great shopping experience.

Miranda Toner

We recently had been looking for new furniture for our home and I had to see ALL my options lol. The staff and management were absolutely amazing and incredibly accommodating. They brought everything out of packaging for us to look at and sit on and I was able to make a great decision! We love our new items and got them at a great price. We will continue to shop with them for all things, the store has never been so full!! And the customer service is above and beyond, thanks so much to everyone at Big Box Outlet Penticton, we will see you again soon!!

KyLe BachMann

Great deals on soda chips crackers and toys and gateraides

ROBERT ALLEN JACK

I really don't shop there too much,I get followed around the store,,I work long days,makes Me uncomfortable, liquidation store not sure,however have priced out certain items,better off purchasing at a Store that can guarantee merchandise, not just final sale,.

Carrie Ferguson

Great customer service, especially considering you wouldn't really expect much at an outlet store. The staff are very friendly and helpful, the store is really well organized, and there is always something new catching my eye.

KAP Contractors

I discovered this store recently, and have loved the variety of items that we can save on for our business! The items are organized in the store, and when we can't find something specific, the staff is friendly and knows the store very well! Tasha helped us sign up for the rewards, and now we will be back to make sure we find good deals!!!

M Gauthier

The staff were very friendly and helpful. Good prices. The store was clean and organized

Braeden Khalembach

Thanks for all the great deals!

Jennifer Gordon

Such AMAZING staff here, we always have a great experience. Today Betty went above and beyond to help me and my son, taking the time to chat with me and joke with him. These people are what keep me coming back to BBO Penticton.

Ayla Melanson

I always have fun shopping in the store. Always find things I need and want. But with my last visit I was having troubles finding a specific piece of merchandise which I saw a little while back. I asked an employee by the name Natasha to assist me and she went above and beyond. We ended up finding it and I bought it!!

Pascale Ann Demers

They always have everything ! Plus when i asked for help to get the Peds Ward some new toys they donated over 100$ in toys MANY MANY THANKS !

bryant vance

Lisa should learn some customer service skills before she's placed in charge!!! Very RUDE and unprofessional!!! Never get a dime of my business again!

Arlen Norgan

Love this place to grab a quick lunch!

Jenna Wood

I had Liz in Penticton she was so amazing and helpful and very happy

Kassady Norman

Best customer service ever!!!!!!!

Cynthia Watley

I always find something in this store whenever I go! Great prices and such a variety of items! The people working there are very friendly and helpful. Special shout out to Tasha! ???? She is awesome!

Rob

Very cluttered store, hard to get around inside

Debbie Boivin

Just want to thank liz for helping me search for bedding last week. Lots of different things to look at in the store.

Jaqueline Jade

Always loved this place but wow huge changes! Bright, clean, organized, friendly and helpful!

maria canzoneri

Liz at Big Box Penticton is the one to go to for all your needs. She contacted me when my stand up freezer came in. She restored my faith in customer service. Thank you Liz

Joan Rundle

Hello. I want to put liz's name in for your contest in the store She is very friendly and is a big help whenever I come in the store. She has carried big items to my car and is very polite. Best employee you have.

Melody Leinweber

What a wonderful experience! I approached management today as a fundraising coordinator for my kids school, and was blown away by the kindness and support of everyone working there. We, as a community, are so lucky to have people like this in our midst. From the bottom of my heart, thank you all so much!

David J. Struch

Great Store. Good Products & pricing. Nina, James & Cassandra are always welcoming & very helpful!

Stacy Pletz

Was there twice in the last week and both times had amazing service! Sarita was incredibly helpful, showing me the bulk items bin and saving me $20 on my purchase. She offered to grab me a cart, loaded my items and offered suggestions. Betty at the till was bubbly and very kund listening to her chat eith the customers made me smile! Great store and great service ????

Tina Neyom

The staff in general are cheerful, helpful people. In particular, Nick and Betty have provided this customer with exceptional customer service. Kudos!

Vanjoff Smith

What an great Team at the Big Bix Outlet Store! They are very friendly and willing to help you. A big shout out to Brigitte!! She is always there with a smile on her face willing to help you!! If I'm looking for any household items this is the 1st store I go to!

Hazel Sullivan

Best shopping experience in Penticton in years! An enjoyable vibe in the store, lots of variety without feeling cluttered or disorganized. Staff were helpful when we were looking for items and were quick to make sure the sale prices listed on the bins matched the items we selected.

Gin B

Amazing store looks amazing and great staff I have no issues finding anything or getting help when needed! Will shop again forsure!

Benita Rabello

Today was a great day at big box in Penticton. Lots of new merchandise. The ladies were very helpful. Great prices! Love it! Thank you Bridget.