Reviews of WIRELESSWAVE - Cell Phones & Mobile Plans (Mall)

Jessica Boivin

Les helped me upgrade my phone. He was AMAZING!!! Fast, professional, personable. I will definitly be back and will reccomend him and Wireless wave to all my friends and family! Thank you!!!

dB

Deal with Les. Quite knowledgeable, and the only honest and helpful staff member at this location.

Del Chemery

Every pleasant experience very helpful Thank. U very much u made my day much easier to handle ????????????????

Cora Gardner-Kos

I was at the wireless wave in the North Gate Mall in North Bay today. What a experience I have never had anyone ever help me & treat me like Eric Sizer. He could not of helped me anymore then he did. He was the most awesome employee any company could have. I was so happy when I leaft there with his help & service. Have a problem or need a cell phone I highly recommend going here. Again talk to Eric Sizer he is the best !!!!

Mike Anderson

First rate sales and service. The best.

Jessica ZK

Fantastic customer service, thanks Les for hooking me up!:)

Daniel Goulet

You want a good deal on your cell phone, this is the place to go..

Michael Ryan

Great service and great people

percy fountain

Excellent service

Kyle Laplante

If you need a new cell phone, phone accessories, or internet package, you definitely want to head to Wireless wave. Just upgraded my phone and it was the easiest process ever. Hand downs recommend the fellas at WirelessWave!

Rex Wood

Les knows his stuff and is extremely helpful .

Nancy Pothier

Very friendly service. I dealt with a gentleman by the name of Les and I couldn't be more satisfied with his service. He was very helpful and kind. I highly recommend them. Thank you Wireless Wave in North Bay ????

Jean Paul Quenneville

No problem finding phone problem

Rowena Robinson

Found manager arrogant and concerned only with stor policy not customer service. Promised refund for faulty device for time in for repairs never followed through. Will not deal here again

DogeInACactus videos

Very nice friendly and helpful

Dylan Durette

Thank you les and the staff at wireleas wave. Made getting a plan cheap and easy. So simple and best price around. Plus they waved my activation fee. Walked out with a plan nothing out of pocket. Too simple!!!

John Rose

I had a bad experience with the sales rep. Everyone is entitled to a bad day now and then but this guy was an idiot. The service was slow and the employees are unenthusiastic about their job. Definitely my last time going there.

Gavin Pigeau

Great service and best deals

benoit jeaurond

Jack and Kevin, 3 years in a row I come for this amazing service, BEST deals out there, Most friendly customer service, and great smiles, (even with the mask), Thank you! Again! They definitely deserve a raised ;) I’ve brought more then my family to this store, we our at least the 10 Happy customer!

MRM

Been a Wireless Wave customer for over a decade from different locations. Always have great deals & knowledgable staff. Just picked up a new flagship device & my Shout out goes to Kevin, as well the manager (didn't catch his name) at the North Bay location. Great service, very friendly. Highly recommended!

Darlene Prier

Absolutely impressive professional service! My husband and I both got phones with plans. This is my first phone so I had a plethora of questions...we left 2 hours later every question answered and completely understanding our contract. They work together as a team to get everything accomplished in a timely manner. I'd give 10 stars if it was possible. Thank you Les for the positive experience. I highly recommend this location.

Robert Pilon

What an absolutely wonderful visit with Les today! Service with a smile and added value also. Thank you so much

Jason Peters

Always helpful and willing to work with your needs and find the best deal possible for you

Ashley Van

Hands down best customer service around. Will find you the best prices and deals for your money. I would never go anywhere else. Thanks for everything Les and team.

Katey Reichstein

Les was super awesome,so helpful:)

Nicole Corbeil

Kevin was an amazing help today. Help me get my dad set up with a new sim and activate his new phone and set up my grandmother in law with her new account. Couldn't ask for better service. Thanks again Kevin!

Madison Foisy

I had Les helping me with buying a phone, he was so attentive and helpful with all the questions i had and pointed me in the right direction for exactly what I wanted and needed. we got everything done and set up in a fantastic time. I will be going back to him and wivelesswave for my family and myself every phone I get from now on!

Lou-Anne Prevost

Wonderful experience, Leslie was knowledgeable and super sweet, definitely my go to guy from now on

Jay Andre

As always, Les and his staff provide fast courteous service each and every visit. They are attentive and focus on your experience until you are completely satisfied. I won’t shop anywhere else and I will send everyone I know here for the mobile phone needs.

Stacey Hanam-Boulet

Kevin and Bruce were extremely helpful and friendly. Bruce fixed up my phone in less than a half hour. Best experience I have had with any cell phone provider! Thank you so much!!

Matt Patrie

Was great dealing with you! Very helpful and friendly service!

Justin Martin

Always a great experience.

Megan D

These people are always getting me the best deals no matter witch one I go to 10 out of 10 would recommend

Mike Kelly

Excellent service. Les was fantastic!

Jannetje Pesce

Awesome, gentleman was friendly and very helpful.

Lise Hughson

Very poor support... Bought a phone outright... Defective... Tried bringing it back... Went 16 days after for help... But because the have a 15 day policy and I was 12 hours late.... During the holidays... I got an annoyed attitude and a too bad for you response lol.... My phone is still defective... And I m stuck with it lol... Honesty if your looking for a phone save yourself the headache and go to The Source or Future Shop lol

Diane Gilbert

Bruce was awesome ….. helping me a lot …. Explaining in ways I understand 5 Star for sure !!!!!

James Rivet

Best place in town for a new phone. I went in there knowing absolutely nothing about the latest phones and the sales manager there was awesome. He took the time to show me different plans and options and when I left the store, I felt very happy about my purchase. I am definitely going back in the future!

michel normands

I really appreciate all the good honest work that Les, from wireless wave did for me. Good job Les and Thk you

Melanie Russcher

Super customer service

ਤੇਰਾ ਭਾਣਾ ਮੀਠਾ ਲਾਗੈ

Good service, Eric was nice with his customer service, will go back again for sure, got iphone 11 with fido...

Sue B

Kevin went over & beyond what was expected! Les was also very helpful! Thanks guys!!!

Theresa Neault

Excellent service. The very best. Highly recommended

Lisa Koch

Kevin and Bruce were both extremely helpful, knowledgeable and are genuinely nice people. The service was excellent. Would definitely recommend. Best experience I've ever had purchasing a new phone and provider. Thank you again!

JenL Nolet

I purchased a new i-phone11 and had challenges with it. I returned to the store for help/guidance and received supreme service. Thank you Les for going above and beyond. I definitely recommend you to all I know. You do not disappoint. Thank you for the excellent customer service.

Bryan Lauzon

Les was extremely helpful and knowledgeable with helping me with new phone i received excellent service even 2 years ago

Bonnie Gagnon

Les was amazing! He spent almost 4 hours fixing an issue. Superior customer service! Would recommend him to all!

GJ Smit

The best phone-shop in town. The best service by Gavin!!! As a tourist from the Netherlands I recommend Wirelesswave.

Crystal Bergquist

Great experience! Les and his staff are so friendly and kind. There was a big line up and Les checked in with what I needed so I wouldn't have to wait if I didn't need to. When my turn came, he made sure to thank me for waiting and handled my request efficiently. He was very personable and I felt safe with their protocols while I was there.

mike walker

Les really helped me out gave awesome ???? ???? advice really great experience

Daniel Bigras

Awesome experience great salesman good deals

lisa farrell

Would definitely recommend wireless wave. I will not go anywhere else. Jake and Kevin have both amazing customer service. They take all the time you need with them for any questions or help you need. Thanks again to both of you for everything. They both deserve 10 star rating !

jas mck

Always the best service at Wireless Wave. I will not go to anyone but Les. He works with you to make sure you get the best deal and ensures you are informed in every aspect of what you’re buying. Highly recommend!!!

Bentley Uyeda

Les took great care of us and are sure we had everything we needed and understood everything. Highly recommended!!

Derrick Hanson

I recently lost my ID and only have a healthcard and was turned away by almost every cell phone company in the mall. Luckily I found Les who said "ID wasn't an issue". Got my new S20 with a unlimited data plan from Rogers. He said that if I know anyone else who doesn't have ID to send them his way because he knows a way around that. I will definitely be telling all my friends to go see him.

KEL

I have been going to Wireless Wave for years because of Les. He provides excellent customer service, finds you deals and phones that appeal to your wants and needs. Highly recommend.

Nicholas Dolbeck

Il like it so much

Matt Adams

Repaired my iPhone and very fast.

Danny Turner

Very informative

eaglevision12

Great service