Reviews of Fit4Less (Mall)

Brittany Whitehall

I am visiting family for 2 weeks and went into the Fit4Less in Elgin Mall to inquire about prices, etc. I was literally laughed at the whole time I tried to ask about if they accepted Goodlife membership, how much it cost for a day pass, and if I could have a guest experience to check the place out and see if it was what I was looking for. I ended up leaving very angry, as that was the worst customer service, especially for a gym. I'm very disappointed and will not be returning, as other gyms were very professional and polite. Good luck and please train your staff better.

Don Seneviratna

Friendly staff

Anti Curry 0% Halal

Big gym with flexible hours.

ASMR Bear

Great people and staff, very affordable, the atmosphere is nice and I love the machines and equipment they have, they're very clean there, I recommend this gym highly

Sean-Patrick S

Clean, super friendly staff, Uber affordable and the hydro bed is a great treat!

Danika Dégagné

Pre-pandemic I was happy with this gym. I never had much need to interact with the staff. For the price, you get good equipment but not much else. I'm pretty low maintenance so that worked for me. Post-pandemic, I had to interact with the staff a bit more. After months of not going to the gym I had lost my gym card. They wanted to charge me for it. It's not so much the fact that they were going to charge me considering the circumstances, but the staff's attitude during the interaction. It's clear they don't care about customer satisfaction or retention. The one guy was actually flat out rude to me when my workout time was up. I went back once during the pandemic and haven't gone back since. Even at the cheap price, the uncomfortable experience is not worth it. I called the gym to cancel my membership and the person on the phone was clearly apathetic.

Sunny Singh

It's worth it

Lise South

Super clean!

Manal Abonada

The worst gym I have ever been to! Once you commit to a pre-authorized payment, you're a rabbit trapped in a hole. It took a whole year of struggle to cancel and when cancelled, they took $50 more then they continued to take payments. All through that time, every time I call up. Every time I am requested to call the week after! because the manager is not in. I had to use the help of my bank to stop them from taking extra payments from my bank account and still waiting for the manager to be in and to get my refund!!

Adrian

Helpful staff, clean place

Steve & Kris

Best bang for your buck

B M Adnan

One of the busiest fitness centers in Northland, with almost every fitness facilities.

mmmyeahh

Good selection in training equipment, however there is no drinking fountain...

Johnny Peters

A little bit full but Amazing

Christina Stanic

Love coming here. Staff is very welcoming. Lots of different machines. Great atmosphere.!!

Will Ong

Wow. Just wanted to write and say how friendly Kyle is. He is always so cheerful and helpful. He even knows me by name! He treats me as a friend. Wonderful service. Lindsey is so helpful too...she works hard at her job...I have seen her cleaning between workout shifts! Thank you !

Sandra Blakley

My son took me her last weekend so I could have a try, I want to strengthen myself, legs and arms, lose around 10 lbs... more if possible, but this will make me more stronger for the surgery and events that take place afterwards. Being 63, its a goal of being a stronger person, not a perfect person... I have to be let in my someone, 3 employee's nearby, one says I'll be back in a minute... the other two disappear. Another employee bring garbage out, a small bag, but still needs help from another, to put in the trash... a... small... bag..... but I'm still waiting., the young lady leaves while saying to me.. wait a minute.... (trash came first..that one small bag) The first lady comes back and say's come in... so I acquire, that I want to join.... question by her.... did I fill paperwork out, all I said, I would like the black card, so I can use the treadmill and bike, she says I need your bank account on forms and to get access to the place. I was willing to pay cash... but they don't take cash. I asked if I could join monthly, I was willing to pay for whatever the cost.....She says... wait....brings back the manager, now I am surrounded by 4 employee's, the manager says I have to join at home on the computer, and as I'm standing there, I thought how rude they are staring, looking up and down at me, never felt berated in my life, I wore a old t shirt, so I wouldn't sweat so much, doesn't hold the heat, black pants... I guess I'm not young enough, fashionable enough...pretty enough... really made me felt so unwanted.... I couldn't run out of the place fast enough....

steven zelezen

Nice small gym good for a quick work out on a budget.

Joe Mak

Has everything you'll need, but there's some trade offs, which is to be expected for a place that cost $10 per month

Amie

Not a bad location or sized gym, has a good selection of equipment. What is didn’t enjoy is the lack of enforcement towards restrictions on COVID protocol such as wearing a mask around the gym unless you’re working out. There was multiple people walking around the gym with no mask and even more so coming in the gym and not being asked to put one on. When we came in, a worker was moping the floor but no one was ever requested our QR code or if we were vaccinated which made me a bit concerned that some might not have been.

Jeffrey Cyr

It's cheap!!!

Matt Smith

Great price. Customer service is top notch there and the manager Jake is really helpful. Good equipment weights go up 100lbs +, has a power rack, squat rack, lots of machines, and cardio machines.

Mark Walker

Very affordable,and well equipped. Staff is friendly and usually greets with a smile. It is a great place to workout. Only two issues need correcting to earn a 5 star. 1) the rug in the men’s change room! They need to take the bacteria, virus and fungus filled carpet out and replace it with a floor that can be cleaned properly. 2) other Fit4Less gyms have hand sanitizer dispensers readily available. This location does not. Now has hand sanitizer! Thank you

robert allen

Great staff Clean environment.

Kelly Carr

This is where cardio equipment go to die. Great business sense for Goodlife. Audio does not work on any machines. You rely on screens at the front wall. The closed captions are so small you cant even see it. Frustrating....

Ryan Williams

Love the price!

Nick Sturk

Need more squat racks and cables but gets the job done.

Eric Wick

Just passing through never used a Fit4Less before. $10.00 for drop-in I thought it was very reasonable price for the amount of equipment that they had available. Every piece of equipment I used seemed to be in great condition. Lady at the front desk had a great smile and very helpful. There membership price is amazing compared to other gyms I have used before, if I lived here I would sign up.

Mark Berg

Very clean with two squat racks and lots of benches! All you really need.

josh pennings

Always full. Bad customer experience but you get what you pay for.

Dayna Stokes

Amazing gym, and would definitely recommend. Amazing and kind workers, easy-going crowd, private changing room, and amazing price for it all. Absolutely great!

Mariah Hamelin

Staff are super un informed when signing you up for your membership and you end up paying for it in the end. The manager and employee are very rude and not willing to help when it comes to talking about memberships. Worst gym staff and contract i ever delt with

Shaya Murphy

Awesome gym for great price

paradoxd

Gym is small but it has everything you really need for a good workout. For 10$/month it's an amazing deal. But that makes this gym better then others is the friendly staff that work their. Kyle and jake in particular goes above and beyond and is always welcomes me when I walk in 10/10

Jeff V

Love this place. One of the few gyms that have their patrons in mind. Simple, cheap, clean. Perfect.

Leslie Meppelen

Close to home

Jamie Prenty-Crandell

Great staff and lots of different exercise machines

Rick Smith

Clean affordable gym with lots of machines. Staff is very helpful.

Calvin Love

Great gym with lots of machines.

John Rose

friendly staff

Jessica Ginzel

It's great! A good mix of equipment. Some things are not usually available at fit4less's. I use to go to Goodlife but then moved to St.Thomas and was forced to go here instead. I love it. A small version of my favourite goodlife in London and half the price!

Lando London

The Elgin center gym is diligent on cleaning practices during these crazy times. Their are always appointments available unlike other locations and the equipment is always in working order and maintained.

Diane Cole

All you need great staff very clean,love it!!!!

Phil Cassell

This is really a decent gym. It's quiet, it's always nice and cool and honestly the best part is that you don't get bugged by others. The place is clean (except for those who don't wipe their equipment down after using it). The staff is friendly and the price is right. The only part that I'm not keen on because of covid, is that the gym is no longer 24/7, but it's open so no real complaints.

Hannah McK

Just starting going to this gym, I've never been a gym person as I'm quite anxious but fit4less has been a fairly good environment. Everyone minds their own business which is nice and its a big gym so always something to do, I just find the equipment is really cramped and close to one another so you're always kind of near people

Grambo !

Been to my fair share. This one stands out.

Anthony Halpin

Good tanning, low cost. There are a lot of normal Fit4Less services that this location doesn't offer.

Jane Marsh

This location used to be very clean. Unfortunately with a change of cleaning staff the gym has become somewhat dusty & the change rooms/washrooms are not that clean. Excellent gym with all the equipment that you need to have a good workout for strength training & cardiovascular exercise.

D. Beacom

canceled my membership back in feb/march only to find out they are still taking money out of my account..

Capitate Birch43

Db

Tana Greer

Extremely rude and incompetent staff. The person who answered the telephone today (March 8th, 2021) should take a crash course in customer service or just not deal with prospective clients at all.

Jenn V

This gym has everything you need. It is very clean and the staff have been very helpful. I am a newbie just trying to get back from a injury so I am still a bit uncomfortable but everyone smiles and I don't feel like they are judging my very slow pace lol The hydro massage is awesome!!

Ricky Harder

Sad that most machines are closed

Squibbs Walker

Good variety of equipment, nice staff

Dan Phillips

So AWESOME to have the gym back. Great workout. Staff is very helpful. Everyone respects each others space. And gotbto see alot of familiar faces.

Suzanne Gray

You can exercise here at a great facility for an exceptionally low price.

Dan Udeschini

Late opening the gym

Roger Deforge

I go to Fit4less because I have a membership there every day

Joshua DaSilva

Good sized gym and not overly busy which is nice. The fact that it has showers makes it very convenient to go before work in the morning. Clean facility.

Nate Gagne

Mass variety of equipment and helpful staff. Great workout experience.

Christine Venable

I find the North Bay location staff not friendly. They don't smile or make eye contact with the members.

Robert ODonnell

Join this gym about 2 months ago nothing too fancy but pretty well have everything you need

Lorna Larocque

The staff is fabulous. They can have a 5, the company has made changes that aren't logical to clients. Fired cleaning personnel, hired night cleaners. If you have the new set up- the first clients get a clean facility the rest get a mess. Old system clean all day. Happier clients. Apparently men's change room smells real bad.

Terrence Cook

I just wanted to share my experience at Fit 4 Less in St. Thomas. I have been a member for about 4 years but prior to that I had been a member of the various clubs in London for about 20 years. Last April I began attending the club regularly and my experience has been very positive. The most positive part of the experience has been my interaction with the staff. I would have to acknowledge Kyle and Jake as a big part of the positive experience. They address me by name upon entering and exiting the club and are always very positive in the way that they interact with members. Starting at the gym again after a long absence can be intimidating but the way that these 2 approach their job has made this experience very positive. I would highly recommend this club to anyone!!!

Charles Cook

Clean not overcrowded friendly staff

Joshua Blevins

Got a full year membership for under $200. Lots of equipment. Busy but never had trouble finding room to workout.

Josh Gribbon

Very inexpensive at $10 a month. Same quality equipment as GoodLife, however, no sauna.

daniel kieta

Great place for all ages, great staff and amazing equipment

slawomir tomaszewicz

Very clean gym. Friendly staff. I came visit family and they let me do my workout for free. Looking forward to come back again. Thank you very much.

lora headan

Affordable and love the fact I can come anytime even late at night to make up with missing work out.

Steve Farrand

As London clamps down, the bookings in St. Thomas are becoming harder to get. Shouldn't be able to live in a red zone and take up bookings (and bring risk) in other home communities. Could use more squat racks as you need to run in the door to get one most nights. Aside from that, good gym.

andy hubbs

If you like to get an early start don't go to this gym, the staff are regularly late and you will find light out on arrival. I've been going here for about 2 months and this has happened several times. And good luck finding an outlet to complain. It's too bad the Goodlife monopoly has killed the good local gyms.

Ross Blackall

Gym is fantastic, price is crazy awsome, and the staff is very welcoming and helpful, place is very clean, machines are clean also, I’d say if anyone had a complaint go elsewhere because you don’t no what you got till your gone ???? keep up the good work fit for less ????

Devlin Howe

Great Service

Tyler McLellan

A decent gym for the price

sprocketwatch Playlist 66

Great place to work out. Nice and clean. I just wish the patrons would follow house rules and clean the equipment off when finished. Almost no one does so I have to clean it before and after use.

Barry mepham

Barely anyone cleans the equipment and no staff go around to check. Staff is more interested in talking to each other then doing any work. Ok set up, very poor staff and cleaning. Also now during covid , the gym is no longer 24/7 , that being the only real reason I went as I work late.

Danielle Ashley

Nothing special. Staff is really nice and its decently clean. Since the renovations they need a door or wall in front of the hydromassage. Also need another cable machine. This location has very basic gym needs.

Hassan Elghayesh

For that price it is a great gym ... you have everything you need to work out... the space is huge and they are taking great care of the cleanliness .... they dont have many of the amenities you find in gyms ... but again they offer really cheap prices ...

Judy Hanes

Very clean.....all the time. Machines are modern and in good repair Friendly supportive staff Conveniently located with great parking

Tayler Emily

Friendly staff, great price, excited to be back soon.

Colin Byham

Very clean gym and the staff are wonderful

S S

I joined Fit4Less thinking it would help with my body ailments, but have been advised to stop. I contacted them to see if I can cancel my 1 year contract since I can't go and feel like it's a waste of my money but they said NO. Not very accommodating and understanding.

Ann Thompson

Love this gym and the staff

Navneet Gandhi

A nice place to exercise..

Mateusz Bucki

There are always machines broken. Or the water fountain is busted. Men's room probably gets vacuumed once daily. Some machines are so dirty they stink. The staff is usually sitting on a yoga ball behind the desk instead of looking after any of this. Regret paying for the year. Spend a bit more and go somewhere else.

Paul Worotny

Great workout. Love this place.

Stacey Lee-Ann

Very affordable and has just about everything you could ask for. Staff is friendly. nonjudgemental space.

Kyle Hulme

This gym has an atmosphere unmatched by any other location. The gym has everything you need but can be very busy as it's a popular gym. The manager is well versed in member issues. Also, dumbbells up to 120 pounds!

Rita D.

I joined Fit4Less a little over a year ago. I am very happy with the availability of the machines and weights. Unfortunately there is a short front desk girl which works steady days which goes to great lengths to avoid saying hi or bye. I do not feel welcome. Every other front desk person is very friendly.

Willy Friesen

Do not sign up, they steal Ur money and u can't cancel!!

Jeremy Girard

Seem to be doing a good job keeping it clean (I'm there first thing so not sure what it's like throuout the day)

Rick Liverance

Buy yourself a home gym and save yourself some money.

John Ball

Love this place and staff

Canadian monster

Great love it

Larry Sartoretto

Great staff !!

Nicholas Dolbeck

I like it so much

Susanne Martin

Always too hot. And dirty. Only here for the price. Most members complain about the temperature.