Reviews of Pet Valu (Mall)

Dj Vass

Good selection

itzel Ramirez

I have two dogs and usually purchase all of their food , toys etc there. I had encounter few frustration because the poor training in the staff. They had forgot to apply my discounts and because thy failed to add my member card # I lost my discount with no help from the store, they added and charged for extra items I didn’t purchased and when I bought a $40 discounted snow suit for my dog they also failed to let me know was final sale , suit didn’t fit my dog and I never got a exchange, credit or refund, manager didn’t even took the time to come talk to me, then the employee sent me my way telling me to sale it in kootaney buy and sale. Nelson store you lost a loyal customer who spends a lot of money in your store because your poor costumer service

Crawford Girl

Friendly knowledgeable staff, good selection and they have senior's and bulk discounts

Mayne Queen

The selection and the products are good. The service and employees aren't the best.

Kaal Letawske

The greatest pet shop and food store in the city!

sierra Hayashi

Friendly staff

J Whitey

Nice supply of pet needs and easy to navigate. Friendly staff.

Kid Kootenay

Super pet supply store. Has pretty much everything for most domestic pets and prices are overall decent. One great feature is an open area pet bath station where for a fee you can bath and dry your pet enough room for a small pony or massive dog. Personalized dog tags, treats, food, bedding, litter, as well as a huge selection of specialized holistic meds, urine enzymes for removing pet stains cats and dogs, leashes collars and harnesses toys you name it. Staff is knowledgeable and friendly without being condensing or pushy. Two entrences the main in from the mall and a backdoor for pets etc.

SocialMunch2

Sold my girlfriend a terrarium with a shattered bottom

George Eisner

Always great customer service, if they don't have something they will get it ASAP

Marie Johnson

Great

juanita skinner

Great staff, selection and prices. Every 2 weeks I take my dog to the dog wash, he loves it and I love that everything is provided and it's easy and economical.

Lance Fitchett

Great place to bring doggo to bath and spa we love it service is great

Ruth Fleming

Friendly service

Sanden Anderson

Awesome place to wash your dog

Troy Pennock

Friendly

Kent Wood

Pet to next.

Juanita Skinner

Great staff, great selection, great prices. My dog loves going to the dog wash for his bath which is so convenient everything is supplied and it's economical.

Leslie Whitney

In mall, Walmart end entrance. Everything you need for pets; dog, cats, birds and fish.

Kristine Voykin

Helpful staff and great selection.

Sandra York

The U-Bath is great!!