Reviews of Mobile Snap(Woodgrove Centre) (Mall)

Victoria Hunt

Do not take your phone here even though it is the authorized place for Roger's device protection repairs. Drove 2 hours to get my cracked screen fixed for rude service, which I didn't even care about because my screen was *fixed* shortly after the repair my phone started glitching, losing network connection, charger not working and dropping calls. Sometimes it rings, sometimes speaker phone works (it never had a problem even when the screen was CRACKED) After removing the case that was put on before my phone was returned to me after repair I found the issue! The back of my phone is FALLING OFF. the rear glass isn't attached on the seem on left. I have a $2000 phone that is now useless! Rogers device protection is having me ship it across Canada now to see if it even can be repaired.

Aziz Wahada

The place to get good phone cases.

Cathryn Vidal

Worst customer service. I specifically asked for a case for an S7, the guy pulled out a bunch of cases, and I picked the design I liked best. He took it and rung me up, when I got home I realized he'd sold me an S6 case. Now, after having to go back to the busy mall in December, he won't give me a refund. HE sold me the wrong case! And their prices are higher than Best Buy. Didn't know that until after of course... Don't shop here.

NICKOLE Harrisson

Stopped to get my phone fixed .the guy in black apple cellular told me that it would cost me at least 130 dollars for repair and i have to leave my phone there . i went to wood grove mall where is the small kiosk by winners , he charge me around 100 dollars and it took him only 10 mn to replace my screen .What a great and fast services .

meri hovahnissya

the best place for any kind of repair , thanks guys

ester dc

great services , i went to fix my phone and it took me only 30 mn to fix my phone and helps me with my software update , thanks guys

Ghghgh Jbhufyu

Great place for service and fair prices. They really know about customer service and I found they guarantee their work. I believe they focus on the customer's satisfaction before profit. Definitely recommend this business.

michelle dr

Awsome guy , they took care of my phone in shorty time, they save my life thnks guys

STEVE PICCAR

Staff were friendly . I went into the mall and got my screen repaired in a half hour . Excellent service and it was cheaper than going elsewhere

STELLA stouth

Very impressed!!! Friendly, fast and was less expensive

Dockside Market

Fantastic service, friendly and Proffessional! This place has done many repairs for my business and personal cellular needs. Highly recommended!

Elise Berry

I was VERY impressed with how one employee took care of my friends phone. However the other employee did not put my screen protector on properly and I had to remove it a couple hours later.

maria ashley

I want to thank this great team for helping me and given me a great service . Awesome job.

jemsr rob

Was surprised at the quality and speed for fixing on my phone and replacing my moms battery . Would gladly recommend to anyone.

Abhishek A

Worst store in nanaimo. The guy gave an inferior product nd charged me a high price fr it. I went to him the next nd told him to change it. He said no more stock nd made me wait fr 2 months fr an alternative. Thn whn i went next he gave me cheap chinese product which is available on amazon fr 2$. Whn i asked fr a refund he became rude, called the security nd threatned. I would surely hope smone does smthing against him.

mike robert

Great place for service and fair prices. They really know about customer service and I found they guarantee their work

christian longpre

Went to get a phone unlocked and buddy told me it would be $40 bucks. I paid him $40, he took my email down and said he'd be sending me the unlock code the next day. Not only have I not got the code, when I walked by his booth later in the day he nudged his coworker and pointed me out and they both looked at me with the stupidest grins on their face and I didn't think anything of it. Must be common practice for people like that in their country. A pity really.

AKEL sttap

thanks guys for the good service

kevin job

bad service

MARLEENE Rt

"Awesome service, great prices and people :)" , i went to replace my battery and it was so professional.

THERRY QUENELL

thanks guys for checking my phone, just same time we have to be patient because same works can take more then expected , i went to fix my phone and on the same time another customer was rushing the employee to take care of her while he did so quick, thanks guys again great service and work