Reviews of Wilson Mountain Sports (Mall)

Ken Wiens

Handy place to pick up gear if you realize you forgot something on your trip.

Michael Le Grice

Expert rental technicians fitted us with this seasons touring gear. Splitboard and AT gear. Made the trip into skoki awesome. Would use them again, and recommend them to anyone.

Kevin Smith

Fun outdoor store. Lots of hiking and backpacking gear for such a small store. Prices seemed to be competitive. The staff were friendly and talkative.

M Maier

Good place to get the missing gear before the adventure starts. Staff was friendly and helpful and they have a great variety of goods: - Biking clothing - hikibg clothing - gear (gas cooking, camping chair etc.) - tents and sleeping bags If you need anything you'll find it there.

Tres Frey

Lake Louise, Alberta, Canada These guys deliver above and beyond service. Ski products and apparel are much better than the Lake Louise hill. They care about your overall experience in boot comfort and ski performance. Demo multiple models, try various boots and skis. Ask for their help and suggestion across the board for goggles, face protection, etc... They will help you enjoy your vacation.

Pauline B.

Great clothing selection along with great ski and bike services. Very helpful staff. The place to stop in Louise!!

john schuh

Knowledgeable, friendly, good prices, and the best equipment!

Edwin Popp

Rental stuff is great, in good shape and good quality.

Van Leskinen

Great place to rent, very helpful staff

Jay & Meaghan Semple

We rented ice skates here and had a great experience. They were super helpful!

Andrew Blenkiron

Amazing selection of adventure gear, knowledgeable staff that enjoy helping fellow adventure folk.

Mike Larsson

Great selection of winter clothing, top quality but priced accordingly.

Raffael Link

They rent stuff. Otherwise they are expensive.

zz

(Translated) A service but expensive selection (Original) מבחר שירות אך יקר

Andrea Paganini

prices are quite high here

Antoine Saint-Pierre

I Keep going back there everytime I need new outdoor furnitures. Great customer service and great selection of products. Highly recommend!!

Jana Rohen

Fantastic company to deal with!!! I bought a beautiful set of snow pants on sale, and unfortunately there was a manufacturer defect on it. They helped me promptly and warmly and were a true pleasure to deal with. Thank you guys, I will be back for sure!

Parker Shaw

Very helpful service staff. Would highly recommend for any questions about gear and tuning

Florian Jaeger

My hiking boots broke the day before, so I had to bite the bullet and buy a new pair in Lake Louise. While the staff was very friendly, they weren't very helpful in the selection process. I ended up buy boots that turned out to be too wide in the front, causing pain on the downhill parts of our later hikes.

Christine Hancock

Great friendly service at a very reasonable cost. I rented cross country skis for the day. In and out in 10 minutes and even less time to return.

Robert Torosian

Best place to rent outdoor gear in Lake Louise.

Mike Kenney

Our most favourite sports store to visit in the Rockies.

Louis Leblanc

I rented two pairs of skis in November. They charged me an extra $21 for service (for little scratch under the skis), first time in my life a rental shop would dare to charge a customer an extra fee. I have rented ski for more than 20 years ! They charged the same fees to other clients the same day. Other clients were charged on Trip Advisor. It is a scam !

Andreas Mehne

Fantastic store with great & extremely knowledgeable staff in full continuity with Lake Louise’s outfitter traditions. Special thanks to Susan, Lindsay and Billy for their help with classic xc ski rentals!

Sandy Best

There is always great stuff at great prices

Mark Ryan

Great selection, engaging staff, prices are competitive

Onz Brau

Overpriced

Cool Austin

Went in to buy a ski jacket and ended up renting one for only $20. Great staff!!

Mitch Popilchak

Great selection and friendly service. The staff were helpful and their prices are no different than back in Calgary. They make supporting a local business easy and enjoyable!

Lola Hynes

We decided to take the RV on a last minute adventure and ended up going through the mountains. We weren’t prepared to hike or even walk very far. We had 2 dogs with us and stopped to see if we could get a pair or hikers. With Covid and everything being closed, they were also closed, we pulled on the door and it was locked. As we were walking away a very nice man came outside and asked if he could help. He allowed us to try on hikers and then let is buy them. He was very kind and helpful. Will definitely come back. Thank you.

Tyler Gerein

Great store, very convenient as well. Amazing staff and service. I will definitely be back each time I'm in the area.

Elizabeth Varley

My friend and I were camping at Lake Louise and on our first of four nights we discovered our MSR camping stove would not light...not good. I'd never had this issue before and after messing with it for a while with no success decided to see if there was a mountain shop in town. We brought the stove to Wilson Mountain Sports and the staff could not have been more helpful, offering tips and suggestions. One of the staff members (did not get his name) offered to let us set it up outside and help us get it working again. We did so and he was able to unclog the fuel line with a makeshift tool and it was good to go. We felt bad because we didn't need to buy anything at the store but he was genuinely just happy to help, and I can imagine this applies to paying customers even more so. Thanks Wilson Mountain Sports for saving our camping trip!

MarcoinTheMountains Michayluk

All ways a great stop ... tried a new product in there rental fleet .. (forgot my own x-country foot were) .. so I got a chance to try the skis with the mole skin strips on it .. went on the .... "tramline" from bottom.. no slips and so light compared to my touring gear... and coming down .... bliss. Thanks everyone..

Daniel Shaw

Very friendly and helpful staff.

Mike Herdes

Great store in Lake Louise for hiking gear. The prices are reasonable considering where it's located. I've rented mountaineering axes and crampons from this store twice and the rental rates are very reasonable. The gear also worked well and I was able to rent it for a few days.

Albert Lee

We rented bikes. Friendly staff. Bikes were carbon and in excellent shape allowing our group to bike up to Lake Louise and back. The store itself was pleasant.

Kevin Liao

A good selection of technical wear is offered here if you're inadequately equipped or, in my case, lost something. Prices are competitive with brick and mortar stores anywhere else which is nice considering where this is located. The staff is friendly and helpful.

Stephen Hubbard

After riding from Canmore I broke a spoke riding up to Lake Louise. I called the shop to see if they could repair, and they said they could. They managed to fix the spoke very quickly. Very professional service and actually pointed out a few more deficiencies I was unaware of. Would highly recommend this shop.

Samuel Kerr

Great place to stop by and browse really good inventory at equally good prices. Staff are courteous and super helpful, we love stopping by here whenever we’re in town! Great for emergency gear replacement, too.

Ivan Price

Great friendly staff that go out of their way to make sure you get what you need.

Brad H

Helpful staff with a decent selection of active-focused goods!

Duncan Anderson

If you are looking for great gear and knowledgeable staff, then definitely stop by Wilson Mountain Sports in Lake Louise. Whether you are renting bikes or skis, or need to pick up some new equipment for your rockies adventure, this is the perfect spot to get what you need.

Jezzer D

It was our first tine doing cross country skie. Me and my friends went to this place to rent and the staff are incredibly friendly and accommodating. The guy name britt was so helpful and friendly.. we will come back for sure...

Roman P

Good choice for hacking stuff

EpicForces

Attendants there were very nice, and when asked for tips or advice, they happily gave us a lot of useful tips and really seemed to know what they were talking about!

Daniel Debes

One gentleman (the owner?) gave me helpful advice on ski boots in the morning. Later on I came back to buy them for about 750 CAD or so. Travis was doing the molding. I met Travis already a few days before and he didn’t say anything useful when I asked for boots. The gentleman changed my decision from not buying (because of Travis) to buying. Well, after the moulding he asked for 10 Dollars for disposing my old boots and another 10 Dollars for setting the binding of the new boots to my ski. Agreed to all that. Then I had to fill a form (which I didn’t need to fill in the morning when the binding was also set in the same shop). After I filled everything including my hotel etc. he insisted also on my private phone number and refused service without it saying it is required for setting the binding. He apparently does not understand that the phone number makes only sense when renting. I lost trust and left. With the binding not set.

Lindsay Andersen

Wilson's Mountain Sports is the best. They have incredibly friendly and helpful staff. I feel like i'm part of a family when I walk through the door. They've been around since I can remember, and there is a reason for their longevity. They also have amazing and diverse product. You can find anything you're looking for. Whether you need rental gear, or the latest and best outer or casual wear. Highly recommended.

Olivia Sutthery

Love this store. We stop in every time we're in Lake Louise. Great brands and merchandise and there are often sales.

Daniel Olson

Great store filled with everything you could want. Prices for rentals were very reasonable and staff was very helpful

S Wood

Fantastic service. My son broke the tip of his ski while on a trip at Lake Louise . We needed a rental for the next day. The staff at Wilson recommended a couple of skis based on his skiing style. After trying a couple of rentals over the next couple trips, we decided to buy. The one he wanted had just gone on sale, we got mounting of bindings before they closed, and even a discount on a new set of poles. They also didn't charge us for the rental on the day we purchased skis at the end of the day. Next on the list, I'm going to rent some trial skis /boots to help decide new equipment for me.

Juste Gerein

We decided to rent our gear here instead of the ski resort, and it was a great decision. There was no wait time, the staff was friendly and gave good recommendations, plus we got a discount for renting multiple days. They also had a nice selection for other stuff such as winter clothing (some of which with decent discounts), cute t-shirts and stickers which were awesome souvenirs to bring back home. Definitely recommended!

Michael Z

Great staff with friendly and positive attitude. Good selection of merchandise at a reasonable price. I bought my wife a belt and she loves it. Would recommend!

Max Lai

Sepp was amazing with setting up my board. He was very knowledgeable and informative with boots, boards, and goggles/lenses. I was extremely pleased with his professionalism.

Anthony Berguio

Unbelievable!!! I came here to purchased a bear spray. The “manager” never talked to me about the possibility of renting it and now he doesn’t want to refund me !!! Your tickets is literally saying that you guys accept returns within the 7 days after the purchase !!! Scam !

Douglas Brain

Great rental experience, bear spray without buying is a good idea

Isabella Di Tursi

Stopped in to grab something quick as I was going to go on a hike and I was instantly greeted by a super friendly staff member!! Store looks like they’ve got just about everything to do with outdoor winter sports, and the staff are knowledgeable about products. I’ll definitely be back when I need to buy some skis!

Olivier Wery

The staff there actually knows what they are talking about. It was nice because I had never been on a snowboard when I bought my board. But they advised me something good and not too expensive. And it really worked at well even when I reached an advanced level. I bought my snowboard and boots there before the season started they had a good sale that apparently they do every year a week before the start of the season. I got my gear for a really good price in the exchange rental section. Everything lasted for the whole season. They heat mold the boots for free as well. And if you buy skis and binding they mount the bindings for free. One of my glove broke on the second day. They exchanged it straight away no questions asked even though the glove was bought on sale. I bought a backpack at the retail store at the lake Louise ski resort and a part of it broke the same week. I went to the retail store and they said they couldn't help. I went to Wilson they contacted manufacturer and got me something to replace it. So Wilson>Lake Louise ski resort retail store. I also rented x-country skis there a couple times 25$/day. Really happy with the skis I was given. I just wish they would do half day rentals as well as full day. But oh well.

Michaela Paule

Friendly staff, great stock and amazing repair shop! Rob thank you again for fixing my beloved skis!!! You guys rock!

Shane Watts

A great store with great selection.

Devon Donovan

Their business hours are not 800am-600pm Have been trying to get a hold of them for 1/2 hour since they were suposidly open.

Matthew Hoen

Bill Keeling helped my cousin who was visiting from another country, to rent helmets for Mount Temple. He was really helpful with the scheduling of the rental, as well as other advice. Great attitude! My cousin left saying how Canadians are really friendly people. Will definitely return here and recommend!

Bailey Ferguson

Rented bikes for a day trip down the Bow Valley Parkway. Staff were very friendly, helpful and accomdoating, providing guidance for our ride. Very glad we rented from Wilson Mountain Sport.

James Kirker

Wilfred was very helpful and knowledgeable.

Niclas Brundell

Had a pair of boots fitted here. They felt a bit big in the store. But the fitter said it anything smaller was too small. Exchanged them after one day as my feet were swimming in them. Wanted to try two sizes smaller. But once again the fitter said anything under one size smaller would be way too small. This was already performance fit. After ten days of using the new boots I'm already excited for them to wear out so I can justify buying new boots from a different store. Have to buckle them to the point of pain for them to feel like they are moving with my feet. The owner of the store is really nice. But definitely feel like I would have been much better off not listening to the fitters. They just lead me to boots that are too big and don't fit my feet well.

Jan Bomans

(Translated) Nice but expensive store, received good explanation. (Original) Leuke maar dure winkel, goede uitleg gekregen.

Jamie C

bought some sweet poles and socks from the store a few weeks ago, the selection and brands are like mec or monods if not better. thanks for the good deal and your advice on the poles. support brick and mortar when you can! support local!

Sarah g

(Translated) Wonderful customer service! The morning we went there, it was still early before the real traffic and we were very well received and served! Each employee greeted us with a beautiful warm smile which made the charm of this shop! Besides, the equipment is very varied and they have good quality of outdoor equipment. (Original) Merveilleux service à la clientèle! Le matin que nous y sommes allés, il était encore tôt avant le véritable achalandage et nous avons été très bien accueillis et servis! Chaque employer nous saluait avec un très beau sourire chaleureux ce qui a fait tout le charme à cette boutique! Par ailleurs, l'équipement est très varier et ils ont de la bonne qualité de matériel plein air.

Michael Colesar

I managed to wonder into the store to buy new ski poles. I happened to be dealing with the most arrogant sales man I have ever encountered. The man was so arrogant that made me to sit down behind my desk and write about it. Please sir treat people with respect so they can spend more time skiing than typing these reviews. Cheers and peace to Lake Louise.

אמירה כהן

(Translated) A pleasant place with a stunning view and a good atmosphere is worth a visit (Original) מקום נעים עם נוף מהמם אווירה טובה שווה ביקור

Julie Griffiths

Aeron was amazing. Knowledgeable. We had a great day on the ebikes. Biked up to Lake Louise, then to Lake Moraine. Well worth the effort. Great on the bikes no parking issues! Great value.

Justin Rash

Very helpful and very knowledge. Helped me find a unique snowboard binding baseplate to attach to an older Burton 3D board. One if the best shops I have come across.

David Murphy

Very expensive but great options for people who didn't pack properly in terms of clothing and attire. Service was friendly. If you're a fan of tentree, this store sells men's and women's clothing including hats.

Will Slater

Very well stocked, helpful and knowledgeable staff.

Marco Huisman

Rented a road bike to have a day's training while on holiday with the family. Very friendly staff, bike was properly set up. Nice place!

Brandon Inberg

Nice local sporting goods store that has everything you need. Staff was friendly and helpful.

Daniel Jennison

Helpful staff and good stock choice.

Jeff Paddock

I've been renting here the past five years coming to Lake Louise. Awesome staff, knowledgeable, friendly, HONEST and will totally steer you in the right direction. Do not hesitate to rent from here, totally worth it!

craig rogerson

I recently rented ski's from Wilsons and could not have asked for better service. staff were friendly and approachable, the package they provided me was brilliant and in great condition, they have tonnes of different equipment on offer and all top quality. I plan to buy my gear from these guys as they currently have some awesome deals!

Esteban Regio

Friendly, helpful staff.

Michelle Konner

Staff very helpful with picking out a pair of hiking boots.

steven hilliard

Super friendly staff helped me get set up for snow boarding

Katharine Leney

Super helpful and super friendly. Thanks!!

Bill Gallaher

We stopped in to buy some x-country ski's. We had Lindsay help get us set up properly. She was really helpful and was great to deal with! She even set us up with some rental bikes and showed us a few trails we could try out. The store has a lot of quality outdoor clothing and gear. Such a great store!

piob90

Amazing service from Rob. Thank you for helping me with my bike.

Hanna-Maija Tervo

Helpful and friendly staff, got my board fixed!

S Ven (S1J1V1)

Friendly and helpful staff. Bear spray rentals available here. Staff also provides advice on local trails and places of interest. Don’t be afraid to ask them anything of the area.