We've got all the information of people who consumed the services and products of Lake Louise Village Grill & Bar (Mall) near to the territory of Lake Louise (Canada).
As of day this firm has a rating of 3 stars over 5 and the rating is based on 127 reviews.
As you can see the average score it has is discreet, neither too high nor too low, and it's founded on a very large number of feddbacks, so we can think that the valuation is quite accurate. If many people have bothered to rate when they've done well with the service, is that it works.
You know that we do not usually stop to write evaluations when these are good and we usually do it only if we've had a problem or issue...
This Mall is classified in the category of Restaurant.
The only restaurant I have ever had to walk out of after seeing the washroom. Only good thing was we had not ordered yet. Wow.
Service was good but the food was quite poor.
Good food, friendly staff
Service is good but the price is pretty expensive for the type of food served. Nothing special with any of the items like grilled salmon and baked chicken are just like home made (no special sauces) but the Dinner entry prices are on par with Fairmont Chateau Hotel prices (about $25-30).
Dishonest business, auto add 15% tip for group of 4, the waitress watched me adding additional 20% without saying anything. beware. the mountain cafe cross street is way better, both food and service
Food was OK at best, service was reasonably good and prices shooting through the roof. I'd give it a hard pass if I wasn't hungry.
Good drinks, good food, good times.
We were so hungry and figured a bar and grill would be a safe option in Lake Louise. 100% wrong. I ordered the chicken strips platter, and it tasted like store-bought chicken strips in the freezer aisle. My husband was also incredibly disappointed with his hamburger. We paid close to $50 for two entrees and felt incredibly ripped off by this establishment. On top of that, the service was very slow despite a lack of customers. Maybe the Chinese menu was good, but in that case don’t market yourselves as a “grill and bar.” Absolutely horrendous.
Gravy tasted like cardboard
Good taste stake and comfort ambience For relax and healing
Average food, but lovely service! Good if you are in a rush!
Only bar in town really haha but a decent dive spot with friendly people
Bad service, horrible food, unclean space and a general feel that no one is welcomed.
Local dive bar. Food not the best. Restaurant side large. Bar side tiny. The bar is an interesting place to be on a Sunday night though. Expect locals only. I’ll likely pop in for a Kokanee one day again.
Mmm
This was a perfect spot to grab a quick bite on our way back from the Icefield Parkway.
Superrrrr expensive and bad food and service. Please don’t go, these kind of restaurant need to close
Good prices and specials. Nothing fancy for food you know what you order is what you expect. Cheapest beer and drinks in town.
Dinner
Great double cheese burger and cesar salad to go, ate it at my camp site. Had 2 Kokanees while I waited, high jacked some free wifi. Food was good and price was fair. I was pretty hungry though...
How can you resist coming here again and again..best place on planet..Moraine Lake
The food is fast and sat down quickly. Price is good especially for the mountains. The burger was pretty good I had the pountine add on from fries which were okay, not enough cheese curds to fry and gravy ratio. If I were looking for something too eat I would try it again
Walked into lounge, there was no sign about papers before entering so we assumed that they check COVID vaccines at the tables. As we walk in some random lady sitting at the seat next to the door drinking physically blocks us all and yells at us to wait. After waiting for a few minutes we asked each other if we even saw any open seats, at which point she yells no again at us and pushes us farther away? I guess she was maybe some manager who had a few too many because she couldn't seem to remember customers coming back in after smoking and yelled and blocked them as well. The bar also just seemed to all be staff and when one of them sitting at the bar said maybe I'll just scan them quick this lady who yelled at us, (I assume an off duty manager having drinks after work as opposed to a regular, however regardless very unprofessional) Although over all the entire place didn't really seem to care about anyone actually wearing masks either ironically.They seemed to be big fans of the around the chin mask like accessory.After waiting twenty minutes me and my party just decided to leave. We would have been fine with the first warning despite it being aggressive but after the two times being blocked and pushed while we were yelled at, and then having her tell other staff not to serve us we didn't want to give them our money whatsoever. (I understand the punishments for COVID rules being broken are strict)
this place should be shut down for forcing people for tips this is canada not china to be doing that to the customer!! i also have the reciept
It is located in Lake Louise town. This is only restaurant around the town. It is popular for the travel groups. But I thought the dish is not such tasty, but this is the only choice in the Lake Louise...
Tasty Chinese stir fry and nice portion for the starter salad. Fresh veggies.
Nice views.
Food was very bed. Too expensive. Horrible service. Never again . Please guys don't go there.
Thought the Chinese food would have been a safe bet as it seems to be owned by Asians, but the chicken was obviously prepackaged and tasteless. Get the fast food if anything.
Good but not excellent food
Good Chinese/Canadian food for a decent price. Big portion with fresh vegetables. Friendly staff.
Good food !!
Just spent 60 dollars on 2 clubhouse sandwiches and 2 pops, the washrooms are disgusting, and service is horrible. Ten out of ten do not recommend.
A really welcoming place. A bit of a hole in the wall kind of place but they are renovating this winter season. Prices are very reasonable. Thursday and sunday night are locals dance night which are a great time ????
Great special - cheeseburger, fries, and a beer for $12. Delicious!
Good food, excellent service and reasonable.
I ordered spicy chicken burger, I got grilled chicken on top of toast bread and gravy on top of it. Never had such burger in my life. You can get same ingredients from grocery store beside restaurants for lesser value.
Sad looking place, food is ok but definitely overpriced for what it is.
While the quality and pricing of the food could use improvement, the service time was alright and it was actually not bad tasting! Also, we were surprised at the cultural variety of some of the options!
We stopped in for a late lunch and loved it. The food was good and the service was excellent.
About the only place in Lake Louise that didn't have a 90 minute wait for dinner. Stuck to the salmon, which was decent and not too unhealthy-- major plus considering a lot of the other menu options! Decor inside is best described as rather-well-used-diner.
The village of Lake Louise has a few food options. We looked around to find something that suited our wants and that was not too expensive--we just needed a small meal to tide ourselves over until we got home. With exception with the cafe/bakery (which was packed), all the other restaurants are highly priced--I understand why, it is a tourist location! I'm giving Lake Loiuse Village Grill a 4/5. When you arrive, the sign says "Please wait to be seated" This place was not very busy, but we had to wait a while before being seated. I caught the attention of staff when I started to walk in past their signage. Food was okay, nothing special--kind of like a Denny's or Salisbury House. The price tag is reflective of where you are--Lake Louise Village! Staff were slightly forgetful--it happens, but when easily reminded, they were okay! Their menu is a mix of burgers/sandwiches, pasta, breakfast and chinese food--so something for everyone. We had a stir fry (it was just vegetables, no noodles or rice), veggie burgers with sides and a grilled cheese sandwich on whole wheat with fries--shoe string fries. Due to the higher price point and simple menu, I'd likely try out somewhere else or bring a picnic lunch. Thank you.
Food was good and service was gr8 too
Good fish and chips. Kids burgers are huge (and tasty). Nothing is cheap in Lake Louise but this was a good value. Kids burger and fries $12. Fish and chips was $17. Only thing we had in the expensive side was the milk $4 for a large glass.
Food was just ok
Hash browns realy good
Average.....
Very basic American style diner food at reasonable prices.
I love the view from the resturant... server was ok... I would go back
Quick and easy bite. More a dinner than restaurant. We had chicken burger and veggie burger. Was Good!!!
It’s my first time when I visited Banff , I was so Hungary and I saw this place and decided to try the food I and I ordered the veg burger , quantity wise it was fine not so good...and services and even worse. Too expensive I would have spent at some some five star restaurant ... on the top of that when I asked for the bill they came up with a bill but they added their own tip which I was supposed not to give them... 10 $ for a meal of 17$ total cost was 32$...when I asked why tip he said it’s mandatory.. I will not recommend for this place. Too bad their is no as such rule like that...
Restaurant side was nice and friendly, lounge side had a very rude and snippy bartender. Lounge side also has a lot of tables reserved for tours so you have a better chance of restaurant side. Waitresses are super friendly there :)
We walked in and got a table, a couple of us went to the washroom (so dirty in there it was so disgusting (btw, the main dining room washroom was "out of order" so we had to use the BAR washroom). By the time I got back from the washroom the rest of my family said let's get out of here it's so gross and dirty in here.
First, it took forever for someone to come serve us water and take our orders. The restaurant was at about 20% capacity around lunch time when we arrived so this made no sense. Second, everything is dirty. The rim of the plastic cups we were given with our water had dirt that my partner was able to scrape off with his nail. The floors had dirty carpet runners. The tables were cleaned with a dirty rag without ever using a cleaning product. Third, it looks like they keep reusing the same bottles of sauces but the Sriracha looks like something foreign. Fourth, it is expensive and they use the cheapest ingredients. Don't go there!!
Busy restaurant in the middle of nowhere. Place was full of tour buses but overall the experience was good and the food came out fast
The atmosphere is very nice and fun! Good music ???????? There is one free table pool. But it's so expensive and the food is not really good...
Food was mediocre and expensive. I ordered veggie stir fry ($23), got charged an additional $3 for rice!!!! Who serves a stir fry without rice? We didn’t have a lot of options that time and we were all starving. Had I known, I wouldn’t have walked into this restaurant.
The worst experience in dining in Lake Louise area. I would give 0 star if it's available with the fact being tricked to pay over 40% tip for the cheap and low quality food. We had a dinner there on Sept. 10, 2017. The restaurant looked very cheap and not very clean, less pleasant than average fast food restaurants. We just want a quick dinner before going back to hotel after hiking for many hours and there is no other restaurants open in the same shopping center. The young waiter added 20% tip to the bill without asking us, but still leaving the tip line to be filled. My husband added 15% tip in the tip line and he went ahead to add it up to our bill. We ended up paying over 40% tip to the low quality food. We realized the trap on the way back to hotel and felt very unhappy.
Dine in
The food looks good but we won't come back again. If meat are frozen you gotta defrost it good before you cook and serve it.
This restaurant deserves negative stars. Food was blend as hell and we were forced to tip 10% of total bill. DON'T COME HERE, THIS PLACE IS A TOURIST TRAP!
Pretty divey. Not the cleanest, but for divey, not bad. Bathrooms newly renovated it looks like, so that was good. Food overpriced for what it is. Decent though if you just want some straightforward food at lower prices than other places that are around. Frozen burger patties and bagged salad is kinda the impression we got.
It was good if you like Chinese food.. they have awesome in that and the river view from the window was beautiful????
Great service. The salt and pepper wings were delicious. The staff helped us by customising our dish to the max. Highly recommend it
Food is great but now they have fix tip % which is bad, cause service is not good & comfort room is close.
Do you like disgusting food and throwing your money in the trash? If so, this is the place for you. I am shocked that this place has 3 stars on google, if I could give negative stars I would. We picked this place based on the fact that we were hungry and this was our only choice. The menu options and photos seemed decent and the restaurant was fairly busy. Unfortunately, we didn't have reception and I couldn't check the reviews. Based on the atmosphere I could tell that we had made a very bad choice. There were 6 of us so we ordered several small dishes. I picked calamari based on the photo which was clearly a stock photo as it showed a battered item but what I got was a breaded chewy item. One of the dishes we ordered was grilled cheese. We thought it would be basic and no one could mess that up. We were very very wrong! We got dried "toasted" whole wheat bread with a slab of cold cheese between them. Garnished with soggy lettuce and some expired tomato chunk. The worst part of it all... We had to pay gratuity because we were a large group. Ugh.
Restaurant was dead and portions were small. The Chinese dishes were plain and not much taste.
Overpriced food that tastes disgusting. I know we're in a tourist spot but a gas station sandwich tasted better.
We went there with a group of friends and even though the food was absolutely awful (from 5 people 5 were unsatisfied), the dishes were brought out with significant time differences and the service was lacking enormously, we had decided to tip the girl with cash. When we had paid with our cards and everyone had chosen the "no tip" option, then our server said "thank you for no tips" as soon as she had pulled out the card machine receipt of the last payer. When we stood up to leave the place, still stunned by what she had said, then she was showing us a finger from her kitchen area. Stunned, absolutely stunned..
You gotta try the best fry in the restaurante it's the worst meal ever
We were so hungry and this was the only restaurant in this area, we have no time and energy to look around. When we checked the menu and the pics, it looks appealing and appetizing... we ordered garden salad, calamari, stir-fried beef and steam rice.... The service was good and it was fast! I was happy because we were so hungry... To make the story short, Don't waste your money here, was pretty disappointed in our food, the stir fry beef and calamari was was so different from the menu, it was so dark definitely the cooking oil was re used over and over and seems like they deep fry the calamari and the beef in the same oil, was pretty oily and soggy. Salad was watery, the pop don't have any spirit lol u know... but the servers was great, they were fast and friendly... That's the only reason I left a Tip because of our server
Make sure you carry big bills because they will not be happy by the tip you give and will definitely ASK for more. They served us expired ketchup and had bad customer service. Complete rip off???? So AVOID this Chinese restaurant.
Very low quality of food. Ordered grilled chicken with bbq sauce and got rubbery pan fried chicken with blobs on bbq sauce on it. The Cesar salad was lettuce, Cesar sauce, some shredded cheese, and a crouton. The chicken friend rice was also very bland and weird tasting. Employees were nice though
The food was poor. The decorations resembled a public washroom/swimming pool change room. The elevator was sketchy. The staff were all eating while serving us. I do not recommend this restraunt
It is what it is. Not fancy. Greasy fast food and chinese food so don't go here for a steak dinner. The burgers are delicious though. So if you want something in the tourist area that's cheaper and greasy, it really is good, just gotta look past the old stingy building.
food is okay because its fresh cooked, but its weak on salt. Taste bland honestly. Most meals cost $17-$21.
Overpriced and unacceptable food. This place is sets a new low in restaurants. The front staff was lousy. We ordered 1 vegetarian fried rice (for my wife), BBQ chicken breast and calamari for take out. Instead we were served CHICKEN fried rice, and half chicken breast. All restaurants close by 10 in lake Louise, so we were left stranded. It's our mistake that we didn't check the food and reviews of this place before visiting. AVOID.. if not you will likely end up disappointed.
This is the worst restaurant I have ever been at. Avoid at all costs. My husband and I had the calamari which was deep-fried within an inch of it's life and the Chinese stir fry with chicken where the chicken was boiled and the only vegetables were microwaved cauliflower and broccoli. Horrible.
Ordered salmon and a grilled ham and cheese sandwich. The salmon was so salty it chapped my lips. The ham and cheese, however, really hit the spot - which is why it gets 4 stars. Decent restaurant, but I would definitely play it safe by ordering a burger or sandwich.
It's too expensive for what it is. I paid $15 for a two egg (eggs were an odd colour) breakfast with toast, bacon (that looked like it was sitting out for way too long) and a few potatoes. The food and service were mediocre at best. If you're looking for a bite, try elsewhere. This joint isn't worth the time.
Food was average at best and very expensive! We felt rushed by the waiter the whole time we were there. I definitely don’t recommend it.
A spacious and quiet restaurant. We had chicken fried rice, a coffee and a hot chocolate. All were up to our satisfaction. Service speed was also good. Recommended for those who plan to visit the lake post lunch .
I had an amazing time there. Excellent waitress. Happy to accommodate when I asked her to surprise me with my next drink.
A little gem if you can get past the creepy stairs!! Much nicer upstairs. We found this place because it was the only place open at the time. (Middle of a Sunday afternoon). Food was great and service was wonderful. They were were attentive and friendly. Will definitely become a go to spot
Only one other family in the restaurant other than myself, and the service was very very slow! No reason to have such crap service when the restaurant is empty. You had to ask the waitress for a refill, and your bills after you were finished eating. Food portions were massive tho!
Worst pub I’ve ever been, food was horrible, no tap beer, super overpriced...wouldn’t recommend, would not come back.... Rather go somewhere else....
Staff were nice, food was an overpriced kids menu.
"Greatest" restaurant ever, the "best" service NA, "great" taste ever, maybe it was my mistake that I couldn't enjoy this kind of food @ service. Btw, I wonder do they have a chef? Even KFCs have a better gravy then this restaurant.
Came here on a two week long trip to Canada in 2017. Worst food of the trip. I ordered the chicken strips (which tasted alright) but the actual chicken was the size of a pebble and the breading was the rest. Same with my brother too. My parents both ordered burgers but barely touched them, even though they can both stand up to pretty bad food. Bathrooms aren’t as bad as some of the other reviewers say but still I’ve seen gas station bathrooms that were better. In total, I say that you should go someplace else. I remember getting these GREAT donuts at the market next door. Give you taste buds a favor and get those. Also noting that when I was reading other one star reviews, I saw that one waitress (I’m betting it was the same one every time) was supposedly giving people the middle finger multiple times, but when a customer gave someone else the finger they got kicked out...don’t know I’m putting this here but I thought some of you might want to know about how the staff are. Please go somewhere else.
Beautiful place as if taken put of a postcard.
Great place to stop for a snack after a good hike at Lake Louise, the club house and service were amazing!
Great service but terrible food, got sick right after leaving the restaurant
High price for the food but it is good
I love this place, food is good enough.Service far surpasses food. Great place to be
Super friendly staff, scenic views. We came right at lunch and were seated right away. Good selection of food at a reasonable price. A handful of craft beers available. I would eat here again if passing through.
I was a bit worried reading the previous reviews (after already deciding to come here after a long day hiking). We ordered the calamari as a starter and fish and chips for the main and was able to turn it into a poutine for a few bucks extra. The calamari came out quick and was nice and hot fresh out of the deep fryer. The fish and chips closely followed and was not too bad - the gravy was definitely powder mix gravy but considering the location and the time we came, we didn't have any other options. The server was very pleasant and attentive and we were in and out within 30mins. Prices were on the high side but you have to expect that from this area of Alberta that caters primarily for tourists. When paying we were able to select the tip amount and we were not over charged at all. Did not get a chance to check out the wash rooms however. This place would have huge potential if they updated the decor (swap fake plants out for real ones etc). The views were nice and it's central to the township.
Avoid this place: No bargain with food below par. Salmon cooked "to perfection" was overcooked. So called "AAA Alberta" steak dishes were ordered by a few in our group. All felt it was stringy and gristly. Truly the worst quality steak I have ever received in a restaurant.
Dive bar in a mountain "town" this is where you will find all the locals. It's a unique experience of you're not familiar with the mountain life style.
better than we expected!
Great food
Steak was great and good service
The service was definitely subpar. We had trouble just placing the order. After we got our order the waiting staff never returned. This was while they're were 3 tables in total. The food was mediocre poorly put together and subpar ingredients. The salads had almost no dressing on them, extra dressing was 3$. The meats on my club sandwich were gross and processed. The onion rings were actually delicious. The waiter was super rude and complained about the smaller than average tip due to poor service. He had headphones in one ear whilst taking out order. We could see him coughing without turning his head or covering his mouth while preparing silverware. I do not recommend this restaurant at all.
Lake Louise is a national treasure and the fact that this restaurant exists in its vicinity is a travesty. It’s gross, ugly and overpriced. If there were any real competition, this place would immediately die and the world would be a better place.
Very fast and friendly staff, food is acceptable, if at a lower price.
I was here July 2018, ordered the barbecued pork and chicken.. felt like it was boiled and commercial barbecue sauce slathered on. Pretty disgusting! I was forced to eat it as it was quite pricey and I hated for it to go to waste! Do not eat here!
I was horrified by the food here if you want flavour you have to give your self high blood pressure from all the salt you have to add for a little amount of taste. Never come here don't even step foot in the restaurant it's not worth the money they even charge you 15% for service. (PS.They water down all their soda)
Great food, but the small portions at extremely high prices are a deal breaker. The service was incredibly fast, but after that, they left us alone. The water glasses were consistently empty and never refilled. Eat at the Café nearby or at a real restaurant, this place won't cut it for most people.
Best Chinese food in town - good pricing on drinks and food as well
The food is disgusting and overpriced. Do not go there!
Kitchen wasn't open very late... Beer was beer. Charlie the bartender was great!
Service
Good food. Not enough staff on for how busy they are. Price of food can be double where other places charge.
Food is bad. Really bad. Honestly tasted worse then a hungry man dinner. food was freezer burnt and cold in the middle. Me and my girlfriends meals came out to almost 60 bucks for a burger spring rolls and a (frozen)salmon burger. Definitely stay away. The worst part was we drove 20 mins to Banff and had a huge selection of way cheaper and better restaurants.
Chicken tasted old. I don't recommend. Hope I don't get sick on my 10+ drive back home...
Good hot wings . Lovely service. Family run. A bit hard to find but worth it.
Delicious food ????
It's a basic diner with passable diner food - definitely a good location for breakfast. Get your coffee spiked for an extra kick in the AM!
Best place ever in the lake. 10 out 10 awesome family experience
Great staff, awesome view, great food.
Fantastic mozza sticks! Great service, friendly staff and great smelling hand sanitizer! ????
The food is a joke and super expensive. We spent $120 and got low quality foods and felt being ripped off. They are making big money from lots of one-time customers. Stay away at any cost.
Good value with great view
Natural talking places all around wonderful amazing places
They charge you 15% for a service without asking and permission. Unbelievable! Not fair at all! Worst attitude to the customers!
This was very disappointing. Please don't associate your visit to a beautiful place in Canada with the service and food at this restaurant. I know options are limited in Lake Louise but I was thoroughly let down by this experience. The food was average. The atmosphere was nothing special and had a "denny's after midnight" feel to it. If you've spent money to come to one of Canada's most beautiful places, don't spend more on this establishment.
Went there on a Saturday night with friends to be immediately welcomed by an aggressive drunk lady who karate chopped me to yell at me that I have to talk to a server first. We tried to take to the bartender... who was too busy trying not to look hammered out of her mind and pretty sure did not notice three big dudes waiting for nearly 20 minutes while everyone else at the bar did notice us and it felt like they were embarrassed for us. It was absolutely pathetic. I visit Lake Louise to snowboard religiously every year as much as I can and have been to nearly every well known bar/pub/lounge in Banff and this sad excuse of a "bar" is so far worse than any other bad experience I have had anywhere in Canada. If you don't want anyone in there but the locals - why bother putting up a sign and your address on google for anyone to find???
We ordered the kids chicken fingers, spring rolls, blt and the steak. It was ready quickly was hot and tasted fine. They also have wifi here which was a nice touch.
Food was good, very filling, decent prices Bathrooms needed to be cleaned
Do not recommend at all. Our party of 4 were hungry after the buses being backed up due to an accident. This was sadly the only sit in option at the time. Food was awful. And rediculously overpriced. Our $115 bill tasted like a $25 concession stand at a small town hockey rink.
My husband and I went there for lunch a few days ago. The menu was pretty basic with a Chinese section which we did not order. Both of us had the burger and fries, and mozza sticks . The food was what we expect from a casual diner, so nothing to cheer or complain about. The portion was actually pretty generous and fast The price is a bit high which is why I didn't give it a 5 stars. If we wanted something better, we could spend double at one of the hotels. Overall, we wouldn't mind eating there again if we wanted something quick and simple.
We arrived late and with this restaurant right across the street decided to try it ! And I'm glad we did . We ended up eating there both nights we were here as my 2 teenage boys enjoyed their meals so much . One got the chicken fried rice the other the thick noodle chicken . Both meals came with generous amounts of chicken and were really tasty ! Staff was very friendly and helpful . We did not use the washroom facilities so cannot comment on that ,but as far as food and service go we all would highly recommend this restaurant .
The beer was cold and the Burger was delicious the service was excellent
Find somewhere else to eat!! Food was not cooked, wings tasted mushy, will never be back.
You do not necessarily feel like a welcome guest here, rather like a bulk good, which is edged as fast as possible. The food is accordingly: Loveless but edible.
Should have reviewed posts. This place it outdated. Food is nothing special. I could have made it myself. Got the fish & chips which were burnt with small portions. but the fries were nicely golden & crispy. There are better established eats around.
Nice place for a lake louise view. Convenient for guest.
Too expensive food but low quality. 23$ for a dish of frozen vegetables. 45$ for dry steak. The servers were not so friendly too. I will not come back.
Just try and find something to eat before you get here. Overpriced tourist trap. $16 Salmon burger was tiny and I’m pretty sure was purchased frozen from Aldi’s. ???? Great service gave it the 3 stars.
The only thing this place has going for it is that they’re virtually the only restaurant option around the area. That’s it. Our experience at the restaurant was poor from the beginning. We were not approached to have our waitress take our order for at least 20 minutes. The food was absolutely terrible. I have never in my life been served such poor quality food at an establishment and this opinion is shared by our entire party of seven. There was no checking up on the table and no asking whether our food was satisfactory. This place needs some serious restructuring of their menu and upgrades, as well as some better training for their staff.
We visited this place on 30-Jul-17 afternoon. Majority of workers probably were Chinese. Maybe this restaurant own by a Chinese guy as well. The restaurant quite dirty even the food wasn't bad. We were surprised that the waiter put tips (about 15% of the order's value) into the bill even without asking about our agreement! What an insolence! No respect to customers at all. We will never come to this place again. Do not recommend this place!
Even if this is the only place open in the area, you should seriously consider grabbing something at the grocery store next door. The food is absolutely terrible.
Very standard diner fare at a fair price for Lake Louise.
Attentive service and food was decent but some of the items were way overpriced even for the mountains. Our side of onion rings was $15! We recommend the club sandwich and the salmon burger.
Servers were not friendly. Poor food quality. We were part of a bus tour. Maybe establishment were consistently under paid and tipped by travel agencies so they have no incentive to provide decent service to us. A reflection of their customer service in general.
This place was terrible. Do not recommend. Each dish was the worst version our group has ever tried in their category. Terrible chicken wings. Wet and undercooked. Untrustworthy fish and chips. Undercooked chicken sandwiches. All of the dishes are either made out of cheap options or from frozen. The service was only slightly better than the worst ever food. Out menus didn’t reach our table until we made an effort to grab a waitresses’ attention about a half hour in. The bills at the end were an even longer wait. The food is the worst quality available and with sub par service, you better need a great reason to find yourself in this building. Our was needing to watch Italy defeat England in the Euro Final. Forza. Never eat here.
I went to this restaurant with my little sister and my dad on September 3, 2017. It was the worst experience I have ever had in a restaurant. The food was tasteless, too salty, and greasy. It tasted as if it was old and microwaved. Way too expensive for very poor quality food. I don't recommend going here.
Absolutely horrible. Long wait to to sit down when no one is in the place. Food is at best microwaved. My grilled cheese was sort of warm bread and almost melted shredded cheese. Expensive! Plus they decided to add a tip already to the total. Actually it's my choice not yours. Do not come here.
Stay far away from that filthy and smelly place. Overpriced. Food quality is horrible,actually is GARBAGE FOOD. Before you pay double check the bill,see if the add tips in it. They are very tricky.
Food was really good reading some other reviews it seems like it might be luck however they did serve my mom a piece of toast with mold on it but redid it and made the meal free it was kinda unnecessary but very nice of them my burger was good and lettuce was crisp id recommend but other reviews might put you off
Great food and we were able to eat indoors
I love this place. It's a hidden gem in lake louise and the staff is so friendly! I always either get the special or the chicken wings but never disappointed????????
Nice restaurant with a good variety of different dishes. Very good service. We liked it.
Meal type
The make you pay 15% tip, without asking if that is ok with you
anyone could do better home.
Staff was friendly and price was not bad but something was not right about food as I had stomach issues after eating that
DO NOT GO HERE! This is the worst place I’ve ever eaten! It was inexplicably awful in every conceivable way. The decor of the entrance closely resembled that of a public toilet and everywhere seemed grimy. The food was diabolical. Couldn’t eat much of it. It would have been much better to simply have skipped the meal. Starvation would have tasted better at least. Avoid at all costs.
Breathtaking
Fast service but small portions for the price and quality. You're best to find a real restaurant, but good for a laid back drink and snack
Try a shaft I dare ya
Shafts are amazing!
To be honest Please pass it ... you won’t want to try it
Really disappointed. Came here a few years ago and it was good, but now the servers don't care, the food was bad, and it's expensive! The $17 quesadillas were half bread, the filling was poor, and the salad tasted like it was made the day before and saturated. I'd expect alot more at this price then poor grade cafeteria food.
Order chineses food, beef and sauce & sweet fish. Pretty good!
Food was weak. Beer was super cold! Service was friendly and efficient.
There is no other place.
Nice staff, no ambience, mediocre food.
My family got green diarrhea from eating at this place. The milk they served was sour and when they brought us a replacement (for the milk) it was clearly diluted. Plus other food was greasy and the oil, possibly, went rancid. Would give 0 star, but that is not an option. They had good water though!
Guys please read the below review before choosing this restaurant. I was a bit reluctant because this place only had 2.4stars . I wasn’t surprised because The food wasnt that great and the server made me wait a long time to get me the bill. Since i didn’t offer to tip server, Server asked me to tip him, Which wasn’t nice at all. I don’t recommend this restaurant. Just wanted to share my honest experience.
We went here by default as it is the only restaurant in town. Terrible food, they definitely re use the grease to fry everything. Our poutine tasted like day old chicken wing grease. Disappointed that this is what lake Louise has to offer after such a beautiful destination. Someone needs to come in and open anything else, it won’t take much to overthrow this restaurant.
Good food great value for the money
Not too many options later in the evening around here, so we stopped in. The Italian salad I got was terrible. It was Kraft dressing on there and the lettuce was wilting. The poutine was a generous portion though.
This is legitimately the worst dining experience ever. Had the grossest breakfast with poor quality food, terrible service our 3 identical breakfasts came at 3 different times, and the guy wouldn't give me my change!!! Just awful.
Beautiful location right in the midst of the mountains. Plenty of parking available, quaint handicraft and candy stores right next door. A beautiful little sitting area just behind the place. You can get your food to go and sit at the benches by the stream.
The food was typical diner options, with a higher price tag. However, this is a resort town, so that is to be expected! The service was a little slow, but overall it was a good experience.
Delicious food and very friendly staff
This place is pretty underrated. We loved it. It's absolutely nothing fancy, but it's not trying to be, nor does it have to be! It was perfect comfort food after a long drive from Jasper! Really simple stuff, the poutine was by no means traditional, but it was still delicious, the same grated marble cheese they used for that was used on the ceasar salad. Like I said, nothing fancy! But delicious. Service was friendly, fast and accurate.
Went here yesturday and my partner and I were very disappointed. Food was gross, service was terrible and way too expensive. We left feeling taken advantage of and ripped off :(
This is food a person can only hope to taste one time. Not because its poisoned but because it tastes so bad that you’ll never ever let yourself make the same dumberini mistake again. Beware the floodgates after this once in a lifetime experience.
They messed up our order immediately... not a good first impression so I figured I'd order an on tap beer.... the bar does not offer on tap beer. The quesidillas were so great that they were soggy upon arrival. And im a local get this. If you're in the lounge no locals discount if you're in the restaurant then it qualifies? What is that? If you want good food in Lake louise go to deer lodge. Reasonable pricing and good drinks unlike this waste of money. Trust the locals opinions. I'll never go back. Also I forgot to mention if you like shredded marble cheese on a Ceasar salad this might be the place for you.... though I've never seen anywhere else do this before.
Expensive, but expected at Lake Louise. Restaurant seemed run down and could use a good cleaning. Disappointed in attentiveness of staff.
This place sets a new low. Got charged 3 dollars more for already outrageously overpriced 20 dollars “stir fry” vegetables. I fortunately noticed this and asked the money back. If you see the picture, that’s all you get, takeout box is not near half full. Tourists be aware. avoid at all costs.
Good food but the interior needs an update
Came here with a tour. The set meal was horrible!! Soup tastes like creamy water. Chicken is dry! Salmon has no taste at all! If I can give zero star, I would!
I guess good for lake Louise... Not much choice in the area. But still really not worth the price tag....
Got takeout and food came fast but it was not good at all, fries seemed like McCain frozen fries and salmon seemed like frozen Captain High-liner. I do not recommend this place to eat and wouldn't go back
Restaurant is really run down, which is fine if the food is good but like other reviewers have said, it’s frozen food heated up. Service mediocre. If I had the insight to read reviews first, would have gone elsewhere. It’s Lake Louise, so it’s all expensive, might as well go somewhere else where it will at least be worth it.
The Chinese thick noodle was fantastic!!
This place was absolutely disgusting. The floors dirty, the walls dirty with chunks missing, the decore cheap. The food was without flavor as well as burned eggs and sausage. It was only my wife and myself and the server couldn't remember who ordered the breakfast and who ordered the lunch. My first impression was "The owners must be more interested in saving money rather than impressing the guests". Save your money go elsewhere.
Absolutely disgusting.. my family ordered a burger that tasted like frozen store bought patties with over dried hard bacon, and the ginger beef was soggy and chewy. I can get better tasting cuisine in a shopping mall food court for less than half of what they charged us here. I hope we don't get sick.
Don't waste your money here, this place doesn't deserve even one star. Food was not as it appeared on the menu and on top of all negatives there was a mouse running around on the floor which can explain what can be happening in the kitchen. Don't Waste Your Mony Here, Dirty Place...???????????????????????????? ????????????????????????????????????????????????????????????????
Terrible food, didn't eat half of it. Expensive and crappy service. Definitely do go here the sign outside is deceiving.
Very few restaurants around Lake Louise so me and my fam turned to this restaurant. Everything was okay though they should make their toilet and overall decor better. Had the clubhouse sandwich and it was ok!
Casual food & mood~
Please don't eat here. Service was OK but rarely ever came to us. My grill cheese sandwich was horrible it was freezer burnt and cold it was disgusting. And the soup tasted stale:( salad was wilted, and the teriyaki stir fry was drenched in oil.. better off eating ANYWHERE else. My daughter is not feeling well because of the food. DONT eat there.
Wonderful
Well, the food and service was just ok. And the server demanded a tip from my buddie. In short tipping is mandatory at this place. Something I haven't come across ever.
15% tip no choice 4 people= 250$ food Frozen food Rice is 10 days old Steak is from superstore We only ordered 4 plates total was almost 300 bux
Avoid the restaurant as much as possible unless you dying of hunger on your way to somewhere. The food is awful, nothing but frozen stuff heated up. What they call a poutine is frozen fries with grate cheese on top : unacceptable. Gets packed with tourist when a bus rolls in town, totally irritating. The bar lack of personality and variety. Nothing but coors light and Canadian in a bottle. Only good point : The view. Nothing to see in there.
Do not go. My wife didn't even touch her burger, mine tasted like it was 30% sawdust. I got the poutine, and hardly touched it, I don't know how you make cheese gravy fries gross, but they did! I'm confident their kitchen consists of a series of freezers and microwave ovens. Terrible.