Reviews of KFC (Mall)

Used Monkeys

there was no chicken and no pitzna 3 wstars

Tajinder Mairowalia

awesome

Ruby Boshkaykin

I recommend this place

Paul Warmbier

Good food. Only issue is sometimes the drive thru is closed due to staffing issues.

RH House

Too bad the drive through isnt working

cara melly

The food was good! Had to wait a bit but that was cuz there was alot of people.

Aseleni Wodo

Wow!

Kerry Hogan

It's pretty good. Been around for years. People overlook it. If you haven't had it for a while give it ago. I have to say this store has not been consistent. I had gravey today and it looked like beef gravy and last time I was here the chicken was lacking flavor.

Quinn Wilson

Super busy all the time. We called an hour ahead for our order and they lost it so we had to wait and submit our order again. The food was good though.

Aislinn Nichol

Were only serving drive thru customers and had their lobby locked even though they posted no signage stating the lobby was closed or why. I visited well within normal operating hours and they have previously had their lobby open but apparently like to close it randomly, barring customers without vehicles access to their business.

Don Vanasse

Good service...food wasn't fresh though. Tasted old.

Lyle Mupinga

My coworker ate here and gave the pizza a 10/10, and that's saying a lot coming from him. He's a pizza guy, lol. Gave 4/5 stars for the wait time, but i can't blame them really because it was the busy lunch hour

Coll doe

Unorganized staff, broken equipment and longer than normal wait times

Nina Thapa

Very poor navigation system.

Don McCormick

As we travel a lot over Western Canada KFC is our go to when putting on the miles. Check my other KFC reviews. Sadly this KFC is in our home town and shatters the illusion all KFC's are the same. After a 35 minute wait in the drive thru we got our food and went to eat. Most of it was virtually inedible. As it was a long day picked though the 20 hot wings. The coating was so hard we had to peel it off to be able to eat the chicken. The rest are being put where they belong the garbage. This was the second time in a few months that we have had the same result. There will not be a third. We will keep our KFC eating to restaurants other than this one.

david fehr

Slow service

Aviran Ben

Everything is already open with dine in, yet those cowards are still closed with drive thru longer then their lot can handle! Either fire your coward employees or close the place! But this line up will lead to accidents!

нeaтнer нeιnzelмann

Always good food

Kathleen Tardi

Kenora ON. Thur & Fri between 6-8pm, during largest international fishing tournament around. Left on two visits Thur w/o ordering, left once on Fri and decided to go through the gamut at 7:50pm Fri to take notes. The drive thru was closed; seating area well utilized, the parking lot was full and lineups were to the door inside on every visit. We waited a few mins for parking and another 20 mins just to order. The lone cashier was interrupted twice by a manager (?) using the register for whatever reason. The three orders ahead of us all had chicken tenders in them and when the person behind us tried to order them at about 8:20, they were told that there was only 2 left and no more were going to be made for the evening. Our order was nicely filled within 10 mins and we left by 8:30. There were customers still seated, the lineup was still to the door and parking lot was still full. Short staffing probably explains the closed drive thru but the customers turning away is frightful. And for the life of me I can't figure out why the chicken tenders were pulled from the menu when the store was open for another hour and a half and the place was packed. Unacceptable.

Martha Stoney

Quick survice!!

l robinson

Fries were hot. "Cruncher" sandwich left me thinking, why did I wait so long, why did I pay so much, why did I bother?

Rob Johnston

Order cashier was understanable, clear and crisp.

Doug Tittlemier

Long wait time. Food was cold. Place was dirty had not been cleaned for a while. Worst chicken ever, the batter has absolutely no flavor , the gravy has no flavor, all I got was a pile of greasy unflavored chicken. Do not waste your money here....

Steve JACKO

Nice place to eat chicken. Good deals $5 fills up. Too bad the drive doesn't work.

LAURA THOMAS

Didn't get my whole order:( worst is I was on a road trip and you can't go back.

Kaci 101

They killed the gravy!!!! KFC used to have the best gravy ever and now it's the blandest most flavorless thing you could eat! I don't understand why they would change such a classic!!!! Bring back the old recipe!!!

Sabrina Pattison

I love the chicken soon good

Lindsey Hill

I ordered chicken and I got chicken.

Bob Thompson

Busy. Fresh. Good

Kelly S

Service was good but the chicken was under cooked....not good :(

DONALD LILES

Cold French fries,slow service, great chicken, drive thru broke down Most time

Darcie Ludeman

Covid-19 Long wait times but super delicious!! Worth the wait!

Larry B

Service was slow on my last order

Jelena Popovic

Love it!

Sammie May

Underseasoned food and the wait times in their drive thru are obscene.

Leslei Scott

Chicken was perfect!!

Chris Kejick

Slow service. Be prepared to wait for mediocre chicken. Sometimes it's better to get store bought chicken. Taste is the same.

Joe Hanstead

Food is good but takes a long time

Tasha Katcheconias

No chicken popcorn but service was great

randy land

Like the taste

N0T Ryan

Good service

Mike Dawn

Watch out People, Twice they tampered with my Chicken, twice i found the skin of my chicken peeled off and a nose hair on my chicken, be sure of check ur chicken right in front of them.

Jim Bo

Best place for the chicken

Rory Shott

Can't get orders right

Krystal Lewis

Slowing down

Craig Letain

Good place, pretty quick and nice and cozy.

Creators- World

Best place ever with friendly staffs. Loved it Stop by kfc if you're coming to kenora. Its worth it 5⭐⭐⭐⭐⭐

Krissy Lee

They messed up my order 3 times. Drive through was closed.

Robert Trentadue

Service was fast and friendly. Bathroom was fairly dirty though.

Curt Henry

Slow service

Michael McCaffrey

Plant based burger is the best! Always a little slow though

Dee

Don't order online here. Lost the money plus a long wait for them to figure out what went wrong.

Anas Al Asaad

the whole experience was horrible. the service, the atmosphere, and the food; got really sick after eating there. Staff don't know anything and orders were so slow.

Jarrett Decker

As far as the food goes it was KFC. But it is one of the oldest looking ones I've been in in a while. The decor was dated, minimal seating. I wouldn't sit in there and eat.

brian cochrane

Service is not that great, but you almost always get good food here. Plus I think it's nish-owned, so that's a bonus.

Lori Lemky

(Translated) Total disappointment in our case. Late dinner of September 10, 2017. There were not many restaurants open at 8pm and had no choice. We paid way too much for our two boxes at $ 9.99 described on the cash register that we will add with others. The 3 pieces of chicken were fat and small. Great junk food at high prices. Our cashier was all the same friendly and smiling must we mention. Eating this horror before bedtime can cause memorable nightmares. Total of $ 22 58 with taxes which is unquestionably pure flight. We do not recommend this restaurant. Reviewed September 14, 2017 Sault Ste. Marie, Ontario, Canada. (Original) Totale déception dans notre cas. Souper tardif du 10 septembre 2017. Il n'y avait pas beaucoup de restaurants ouverts à 20h et n'avions pas le choix. Nous avons payé beaucoup trop cher pour nos deux boîtes à $9.99 décrites sur le reçu de caisse que nous ajouterons en photo avec les autres. Les 3 morceaux de poulet étaient gras et petits. De la grande malbouffe à prix élevés. Notre caissière étaient tout de même aimable et souriante faut-il mentionner. Manger de cette horreur avant le coucher peut occasionner des cauchemars mémorables. Total de $22 58 avec taxes ce qui est un incontestablement du vol pur. Nous ne recommandons point ce restaurant. Avis écrit le 14 septembre 2017 à Sault Ste. Marie, Ontario, Canada.

First

I ordered on the app for contact less pick up with the option of right now for pick up time. I arrived no more than 5 minutes later and the building was locked and they were only serving drive-thru. I called multiple times and someone finally pick up an hour and a half later. I was handed my order as all the staff left for what I can only assume was closing. That was at 730pm. @KFC I suggest you get a district manager looking into this place as I when I was waiting another customer arrived and stated this location regularly closed early.

Mr. C

Service was good and friendly however even for pressure cooked chicken it was extremely greasy. Need to leave it sit a bit in the basket before you put it in the warmer. Reason for is by the time I got it home from the drive through the chicken fell through the bottom of the box and it almost dissolved the paper bag underneath.

Michelle Cliver

Too greasy

Matthew Gate

Little bit better now since they switched the cook oil

jimmy iovine

bad managment. If I worked there it'd be so easy to fix. They open late every day and the food tastes gross every 3 visits.

Dashiell Santelmann

I love snow, and I love KFC, so this must be for me!

LemueL G via

Omg the chicken is ????????

Alo White

Washroom was dirty.

Jennifer Proulx

If I could leave negative stars I would. I just went through the drive through and saw workers in the kitchen with no masks on despite our current covid cases jumping from 60 to 81 active cases overnight. I politely asked why they did not have masks on and was told "it doesn't matter, we are really busy" WHAT.... we are fighting a pandemic and your staff cooking food doesn't matter if they wear a mask???????????

Smarleys

My ex works here lmao

Bradley Scott King

As usual KFC rocks and the reviews are always the same we loved it!

Pamela S

It's ok

Gerald Laton

Masks required by customers but not correctly worn by employees. Noses and mouth uncovered by one guy in back making your food. No gloves worn by anyone. Take your chances.....

Mang Xoxo

Long wait only two workers and the drive through was closed.

Glen Trafford

Friendly service!

T Lazreq

The guy who took our order was good but the Kitchen staff looked very confused! And caused lots of miscommunication! Food was good

Christopher Kejick

Greasy chicken. Tasteless. Burnt gravy.

Lori Willis

Fast service. Chicken was well gooded, not greasy.

brandan cassandra

Worse kfc I’ve ever been to

Brian Heckert

I understand during covid having the dining room closed but if you drive say a work van like me or even a mildly big truck you cant go thru the drive thru because they have the frame of an awning out...not canvas awning attached to it literally just the aluminum frame. Boston pizza got my 25bucks for lunch instead. Probably for the best as the smoked gouda ravioli I had was superior to anything from kfc anyway and they delivered it curbside to my van!

William Collins

Fried chicken!

C J Murray

Way too busy, not fast at all.

Harry Boychuk

Good food good value

James Arbuckle

Getting Faster

Greg Varnes

Travel all over for work from BC to Quebec this has to be one of if not the worst KFC. Greasy, dark in colour (oil needs changing) potato salad expires the next day and already tastes off. Service was fast hence the 1 star. Would not recommend or go back.

Beverly Williamson

Long wait in line.

Lorina Zappacosta

Good service

Mike Schnekenburger

Place should close its doors OR replace management at the least. Drive thru is closed as usual. Could not even walk to the seating area since people had spilled large beverages on the floor in front of the fountain machine. Wife needed to take out daughter to the bathroom so she did her best to step over this area to find the bathroom was shut down for service....... literally walked out of this nasty dirty dungeon called KFC. Owner should be ashamed of everything going on there and should have his franchise rights pulled for incompetence. Hope someone at corporate reads this.

Scott Crang

Chicken was cold and gross very greasy as if it was re cook fries are not very good as well

Ronald Sinclair

Drive thru was pretty quick

Denise Miault

One piece of thigh had blood near the bone joint yuck other two were fine in my 3 piece dinner

Michael Perrick

Cooked to perfection

connor norman

Was not pleased with KFC Kenora. We waited in the drive through line of 3 cars ahead of us for 45 min before getting our food. During this time 4 employees were outside at once all taking their smoke break. When we actually got our food it was all squished up and the only thing on it was a small amount of lettuce. I have not had very bad incidents with KFC before bit this one in particular was quite a poor job, I hope they improve.

Matthew

Usually slow service and typically cold greasy food.

Arthur Shupe

Got half a bucket of wings and legs not much meat. At least the count was right this time.

Lambert K

Nice

Braden Malak

Cheap food!

Pat Howe

Over priced food

Zack Bugbee

Expert

Jane Pahpasay

Loved it

Les Alcock

Take out

Hamzah Al-Ameri

The chicken tastes like the Kentucky chicken you brought home, put the leftovers in the fridge, took it out and microwaved it after 4 days

Lawrie Doege

Chicken was not crisp greasy and soggy

Rejean Beauchamp

Service

lidya asmelash

Fresh foods all the time

Rob Robidas

It's not the best one ever

P.

This location still seems to be under management from away and it shows a bit. I understand there have been some changes recently in supervision and think it is a positive move for this outlet. The food is still very tasty and properly cooked which is appreciated. They are still only doing takeout orders and another good sign is the line usually stretches our to the highway. I've had good luck as well using the KFC app to order online. It was nice to get an email that your order was ready, show up and go as you can pay online They are very careful to comply with the pandemic regulations and I am very comfortable ordering from here. The staff are very pleasant and work hard to satisfy their customers. If I have any concerns at all, it is that the line can be very slow at times. I suspect new staff are training so please be patient and ensure you thank the staff for working. I would also recommend tipping if you can. A good hint, coming at KFC from the West is recommended. (From downtown). If coming from the East (past A&W) you are in a centre turning lane. The vehicles turning in from the West tend not to cut you any slack and don't think to allow you to cross traffic to get in line.

Matt Pachal

Fast service

Debbie Jackson

Not very clean! Washrooms were a mess. A child had spilled his full drink & it took 45 min. To be cleaned up. Meanwhile other customers tracked thru it.

Todd fenton

Kwik service

Carol O'Brien

Chicken burgers..no buckets of chicken

Andy Graham

The chicken was well cooked, not greasy.

jason duane

Chicken is chicken

Dorinda Tom

Very poor service I think your ppl should let the customer know when they run out of chicken but no they don't and ppl were getting upset I was ready to ask for a refund cause of the poor service I think the kenora location should have a better manger then staff would be more happy to work for the Establishment but everyone quits I hope this helps out cause the kenora location is always losing good ppl ..thank you

Joanna Qammaniq

I like the chicken burger but should have better explanation on sauce on which is mild or spicy

josh rambeau

Food was good. Service was meh..

Jeff B

Clean. Fast food. Middle range in price

M. Nasser

Good

Sarahjane Strong

When you need it, it's there.

Diane Hulagrocki

My dinner was so salty and too much pepper on it was disgusting

Brandy Hurley

Service was awesome

Lois Lapp

The Go Bucket with popcorn chicken was exactly what I needed for the road. The cup fit in the drink spot in my car. It was snowing so I didnt want to hold it and drive at the same time.

Rick Garrett

Picked up a 10 piece of chicken only to get discussed with the first piece and the rest were the same with the used oil taste and the grease and no spices on it. Flat greasy used oil and no spices ???? if this is a new owner you better wake up. Waiting on your explanation on this slop you’re selling.

Russell Cyr

Great service

Will P

Food preparation took a long time. The two stars are for the food alone.

Josh kelly

The food was delicious but the pepsi tasted like syrup.

Myra Muckle

Dinner

Eric Martinez

no chicken bucket XD

Adam Wigdor

It's a kfc, how could you go wrong?

Russell Philip

Fast workers when you're in store but they can never answer the phone

Addison Fraser

Very poor service, is not very clean, always get my order wrong, food is cold, and they never have chicken tenders. I do not recommend !!!

Don Griffiths

Ok

Jacob Winford

Got to hire better people and teach them how to do it properly, and not rip off people

Christopher Gerlach

The phone number listed is wrong. It's literally impossible to get their number without going in person to ask for it. And even then, they will actively keep it off the hook to avoid taking orders. It's very hit or miss. If the manager is there, it's usually fine. If he's not, you'll get wrong orders constantly, or be straight out told they're not taking orders and won't give you a reason for it. Really needs some staff that can be trusted when left alone.

Amitha Molly John

It was too busy there during the days and took a lot of time

Shane Mann

Meal type

Heather Linklater

Twice I have been told they are out of chicken! And they do not honour their advertisements. Advertisement says add ---- for an extra $1.50 and they charge you the whole price of product and a $1.50. I told cashier that it says add to any meal for $1.50, and she tells me that is a substitution fee. Really? No thanks KFno chicken.

Haily Mcleod

Besides having no lettuce thanks to the recall it was good the service was fast .

Dawn Peters

Not bad messed up my order and forgot straws for my drinks but food was good

Darryl Gilhooly

It was terrible. Extra crispy chicken was discussing.

Kelly Sinclair

Sunday evening at the cabin we decided to go in and get KFC, we looked on line to see hours and it closed at 9:00 PM. We drove there only to find a sign stating “cash only” and dining room closed. We drove back to Main Street to the RBC only to return to see the drive through was now closed. It was 6:30? What’s happening to the service at this store?

Joseph Roy

Nothing out of the ordinary at this KFC Workers are polite and work quickly Food is hot and fresh to order

Mike Clarke

Do you guys deepfry everything in whale blubber?

Chris Rivington

Good chicken but I wish they served hot even warm fries every time I go there they are cold.

Ron Lavand

Come on?... it's chicken, of course I'm gonna love it...????

Josh Brown

Says they close at 9 but called to make a pick up order at 8:30 and said they close at 8 on Thursdays

Jamie master

No tomatoes on any wraps or burgers buns not toasted properly, the workers don't know the menu properly, Colonel Sanders would be so disappointed how the business is being runned.

CannabisCowgirl Sue Keable

Great cook and got the order right

Johnny Shaimaiyuk

It was good working there

Dana Wallbridge

Its alright. Didnt get my drinks the last time I went through the drive through. But that was the first time. It's good I guess just too greasy to me sometimes.

Peter Ma

You can never get an answer because the phone is usually off the hook. The other night we tried for over half an hour. When we physically went to the location the staff said the kitchen had closed and to order elsewhere. You can't get real KFC chicken anyways. Support local owned businesses instead. I would give zero stars but the least amount you can give is one star to post.