Reviews of Claire's (Mall)

Ally Du

I was on the phone ask her to talk to manager and regarding my daughter's birthday... then she calls her manager and I'm on hold and I hear all our conversation the woman was mocking me and she was accusing me for freaking out on her when she pick up the phone I told her that I heard everything but she said about me and she wasn't even owning it. I then hang up on her because she has no skills to be working with customers.

Kristin McKenna

Great! I got 6 pieces of jewelry for $6 (clearance) for my Halloween costume.

Jessica Froud

Always great customer service. It's a favourite store of my 2 year old :)

Lynn O'Malley

LOVE Claire's! Wonderful friendly staff, always clean!

Sabrina Burke

I got my ears pierced here a few weeks ago and the two ladies that did it did a wonderful job. I'm on the younger adult side and I was pretty nervous so both girls working asked me if I wanted to get them both done at the same time to help ease my nerves. They took their time making sure everything was properly cleaned and spent time with me making sure I was happy with the dotting placement. I honestly thought it was going to be a quick in and out experience. But they joked with me, made sure I was happy and comfortable with what was happening, even asked for my consent before actually doing the piercing. I had read online last year that Claire's was under scrutiny about not getting verbal consent from anyone, but they assured me that at this location they take consent very seriously. If they were getting ready to pierce and I said no, they told me they would have to stop which I find really cool. Once they both lined up they asked me a second time if I was ready which showed me that they wanted to make sure I was okay. After the piercing was finished they also made sure I was feeling okay before allowing me to stand up. I guess when you're really nervous it can cause you to faint and they wanted to make sure I wasn't dizzy. Overall I'm very happy with my experience and I would definitely recommend Sileena and Skye to anyone. Not only am I happy with the piercing, but I'm happy with the way I was treated as a person.

Veronica Cantin

Had our daughter's ears pierced here today. Both ladies that helped us were very nice. Everything was clean. Everything used was fresh, and I felt confident in the cleanliness. They act like they're performing minor surgery almost. They also asked her specifically for consent (even though she's 6), and I really liked that. Our daughter is very happy with the experience and how the piercings look. She commented herself on how nice the staff was. I was hesitant to have it done here due to what you read on the internet, but I didn't find any of the negative stuff to ring true at this location. They are very sanitation conscious and respectful of the child's wishes. Wonderful! Highly recommend!

Marissa Lamothe

I love going into Claire's in North Bay. I usually go in when the manager (dark hair dark glasses) is working during the day and she provides excellent customer service. She has trained an amazing helpful team who are always friendly and in great spirits. This is also one of the best looking Claire's locations that I have witnessed. I have a daughter and granddaughter that I enjoy shopping for. Keep up the great work!