Reviews of LifeLabs Medical Laboratory Services (Mall)

Matt Jackson

Tried calling local lab but only 877 number that delivers an automated message and then hangs up. USELESS!!!!

Boreal Sky

I have never been to such an inaccessible lab before. I've had my blood done twice there but had to go 4 times to get it done twice. The first time the woman was incredibly rude. I had just moved from Manitoba to Kenora and I handed the woman my Manitoba health card and she loudly said "oh from MANITOBA" While everyone around stared. This was during the height of covid stigma and it made me feel incredibly overwhelmed and unwelcomed. The other times I have had to attempt getting bloodwork done I've arrived to hear "oh we're only taking appointments today" there was nobody in the building. Nobody getting blood done except me. To be the only lab in the city and to randomly not allow walk-ins isn't accessable for so many vulnerable parts of our community who don't have access to booking online or calling to make an appointment. Overall I've had been negative experiences with their professionalism and how they operate.