Reviews of DriveTest (Mall)

Jesús VanderWees

Was not treated with respect, very poor customer service, along with rude instructors. Not a place where I would book again. They are very centered in making money not trying to make better drivers.

Jessica Secretario

They are not open until 5 pm, they should really change the time, it waste peoples time.

cody

The staff is so Amazing and helpful, God bless them!!!

Jose Kuriakose Manathara

I was travelling from Thunder Bay today to reach Kenora for a drive test. The full 'G' test was cancelled and no one let me know about it until I reached there. I took a day off from work (unpaid), drove for 5 and half hours just to get this news. It was very unfortunate. I did follow all the quarantine for protocols in Thunder Bay for the last 14 days without stepping outside just to make it safe for everyone. I do not have any complaints against the staff who works there as I know they are following the protocols. But I am very disappointed with drivetest. At the least they should inform me well in advance and also help me to reschedule the next test so that I don't have to wait again for months.

Shifahath

The instructor and staff's are very polite.

SolarIsHere

My experience there ended in me walking out of the place because the front desk refused to serve me due to race

Mike Back

They were fast and professional

Aaron Redsky

Put a damn local number up at the DriveTest center instead of 800 number. Got to a automated machine telling as of November 23rd all appointments are cancelled due to Covid. My appointment was on the November 26th. Lady at the DriveTest never heard of anything like that.

Les Alcock

Very efficient and helpful

Marc Thibault

Seems pretty ridiculous that this organization is so backed up that they are booking into 2024. Bad news if you wanted to get a drivers license who is in charge over there? In an effort to serve you better they have reduced their operating hours to just be open 6 hrs a day 4 days per week thats just 24 hrs per week. The so called management should be fired. The organization should lose the lucrative government contract and it should be awarded to an organization that can deliver the service.

Not Impressed

Older male Drive test instructor was very rude and didn’t even introduce himself. No one deserves to be treated like that. Waste of time, waste of money, and waste of gas.

Ken McMillan

Unorganized and the worst of beaurocratic buck passing i have ever seen. No way or ability to adjust to mitigating circumstances. Add covid to it and its a mess.

Deborah Ludeman

Got my M1!!! ????????