You will be able to see the information of people like you who purchased the services of Canadian Tire (Mall) near to the area of Fort Frances (Canada).
At the moment the business receives a score of 3.6 out of 5 and this score has been calculated on 127 reviews.
As you can read, the average of ratings that it reaches is very good, and it is based on a high number of reviews, so we may think that the score is quite credible. If there are many people who bothered to evaluate when they are pleased, is that it works.
You know that we don't usually bother to write opinions when they are correct and we usually do it only if we've had a problem or incidence...
This Mall belongs to the category of Department store.
A good Can Tire. It has what you need.
Was physically threatened while in store
Not a bad little store.
Price of brake fluid has gone through the roof...!
For the population of KL this Canadian tire is quite small, I came from half the size of town with a cdn tire three times its size.... So needless to say I didn't find any of the important things I was actually looking for...
Friendly service
Great service
50/50 chance that this store has what I'm looking for. Surrounding stores do. Staff are phenomenal. Always helpful and smiling!
Friendly service. Have been easy to deal with for returns and exchanges. So far....lol
(Translated) Very good for specials! (Original) Très bon pour les spéciaux !
New owner is awesome.
Always have problems with pay at the pump
Clean
Ok store
Everything we needed and more.
If you read any of my reviews you will know I am a general positive reviewer pointing out good places. I felt compelled to give an honest poor review of Cdn Tire Kenora after visiting there yesterday around 430pm (Sat Aug 4). I wanted to return 2 identical metal rings. Each $4. One pack opened so i could try it. One pack unopened as purchased a few weeks ago. I had all the packaging, the unused metal ring, my bill and the Cdn Tire money. While waiting at the Customer Service Desk they had a long line of 5 US fisherman wanting to get fishing licenses. There was 1 clerk at the desk. It was taking the clerk several minutes to serve each fisherman. My wife had gone into the store to look for a curling iron. I looked around me and there was a ton of staff walking around the aisles. I asked one if I could get assistance to do the return since I didnt need a fishing license, i was told no and they walked away. When my wife came back about 15 later I had barely moved. She said there are staff walking all over the store trying to look busy. I pointed out the now huge line at the one and only cash. My wife went off to find someone who could help us. And now the biggest reason I am writing. One of the fishermen ahead of me paid his $68.50 Cdn bill with $70.00 US. The clerk gave him change of $1.50. The fisherman didnt say anything. I said to the clerk...do you not give a fair US exchange rate? The clerk said no. Local management decides there is no exchange rate. I could not believe this. The fisherman asked me what the exchange rate was. I said buddy i am very sorry but you just got ripped off at least 20%. He was shocked. I was appalled. US tourists are one of the main lifebloods of Kenora and to rip off them so you can pocket the difference is wrong. Plain wrong. When I finally got to the front of the line a new clerk scrutinized my return and my packaging and mumbled it was a mess all with a scowl. I mentioned the ring was shrink wrapped in their packaging so in order to take it out it was almost impossible to keep the packaging pristine. It was very repackagable btw. She continued to process me with plenty of negative attitude. I got my refund. I will not be shopping Cdn Tire Kenora again. I do not like the way mgmt runs the store...poor staff training/motivation, staffs key areas and rips off tourists. As i left one of the fishermen was outside and we discussed how to avoid being ripped off in the future. He was appreciative that I was representative of what he knew Canadians were really like.
Has everything a Canadian Tire should have. Had to go to two different storage locations to get larger items.
Love their app! U can see prices and what's in stock!
Helpful staff
Long time customer of the store, purchased a kids bike and the bearings in the pedal mechanism fell out. Bike is 3.5 months old. I didn't have my receipt and was told that they can't warranty it. I asked if they can look up the receipt in their system, I was told they couldn't. I asked if they could look it us using the rewards system, they said no. I left with the bike, instead of paying to have the bike repaired I went to wal-mart and purchased a new bike for my 5 year old. Decided to call corporate customer relations for Canadian Tire and ask the same questions and was told different answers. They said that the receipts can be looked up if I had paid debit, credit and or used rewards within 12 months which I did. Called back to the local Canadian Tire and they do some backtracking saying that it was just the individual store policy to look up the receipts or not. They then asked if I wanted the bike repaired and I said no, refund or store credit, they said no. Bike was not needed after buying a new one elsewhere. It only takes the one bad service experience to loose a customer.
I love the ladies that work here.. they are always there willing to help me with anything.. very friendly.. must be the country air!!
Almost everything you need under 1 roof!
Good
I love Canadian tire
This place has everything you need, kinda like Wal-Mart
Quite a variety of sales
Compared to other stores across Canada,this one is pretty behind
High prices.
They were very kind and knowledgable and helpful.
I always love going to Canadian Tire.
For an US resident, the name is wholly misleading.
Great staff very polite dog friendly Haley Ashley are two people i dealt with often and had great conversation with aswell as the help was incredible and overall the rest of store staff were an amazing help. Thanks guys
Great store, great customer service and very clean and organized!
Great curbside pick up. It was amazingly fast and friendly
Small store with limited selection. Staff were friendly and helpful.
Nice people around
Grate
Everyones very eager to help!
A huge shout out to Erica in the service department for quick and efficient service while I was driving through northern Ontario.
Well kept store.. it's very clean the workers are always on the ball keeping shelves stocked and there when you need them.
Being from the States this is a great little store. We do not have the Canadian tire. The store had a great selection and everything we needed. We were on a trip North in a motor home pulling a Jeep. We were able to pick up several miscellaneous supplies that were unexpected to be found in one place. Service with a smile as well... didn't hurt.
One of the most disgusting washrooms of any retail location. A germaphobe’s nightmare. They make this store easy to get in, but hard to get out. Checkouts are always understaffed. Cluttered, small, cramped location.
Very good
if they dont have what you are looking for,you can order it amd pick it up there later
I like shopping there's all kinds of things
Great place to shop nice staff excellent prices...
I visit a hardware store daily. This isn't it. When I saw wood shims for $4.59 and then saw the identical package at Menards for $.99, I decided to do all my shopping across.
Lots of tasteful stuff at a decent price. Definitely Canada's tool shed, they have everything.
Nice enough store if you know what you're looking for and can find it yourself. Difficult to find staff to assist you though. I like to visit the website and make myself a list with the aisle numbers ahead of time so I'm not searching forever.
nice place, good people.
Terrible customer service.
small store but what do you expect for Kirkland lake not alot in stock
Great store. Little small
Had every thing I needed here great people here thanks for the help when i was their
Overcrowded aisles and scattered products
This store does not carry the full inventory of stores in larger centers but does have great service and helpful staff.
(Translated) Eight (Original) Osm
What's not to love at can tire
Awesome
Not from this area, but was made to feel welcome @ every moment & also pet friendly(she was treated like a princess). So relaxing
If you're looking for camping, fishing, or any outdoors gear I recommend checking out Canadian tire first.
(Translated) In May, it is still possible to buy ice skates. (Original) En mai,il est toujours possible de faire l'achat de patins à glace.
That Garrett guy really knows what hes doing!!
Great location, but the store is too small to have the variety of goods the larger stores have now.
Got a great deal on winter tires and front end alignment. Staff took very good care of me. Coming back for summer tires in the spring.
Great Canadian Tire. Lots of spring goods. Firearms etc. Love it.
Very professional, friendly and helpful when in search of specific items. Has just about anything one needs.
Found what I was looking for. In stock.
As good as any other Canadian tire store I have visited
There for service department. Good staff, very informative
Not sure
Bought an item online for in store pickup. Recieved my confirmation email my order was ready shortly after. Service desk had my order ready as promised. Love this store. Super helpful staff
Good ????
Staff helpful, place is well maintained n kept nicely stocked.
I stopped for gas here between Toronto and Montreal as it's usually less expensive than other stations on the 401
Poor customer service
Curbside ordering is broken. You are charged before they even check if its in stock and the you get a confirmation email that your order is ready. Travel down there to find out the main Item you went for isn't available, even though it was in stock in the app. once in a while I can understand but this has happened both visits now. But charged even though it's not available. Not bad being I live in town, but if someone is travelling a half hour on a weekly trip would be quite a waste of time.
The lineup was slow, with just 2 staff, but things were quick once I got to the front. What about setting up numbered stations in the parking lot? People could call in, with their order number, and staff could deliver it out. Just an idea. Thanks
Store makes me feel good and relaxing when shopping.
Friendly and welcoming staff
Amazing CT for a small town!!
Great selection
Everything you need
GREAT staff assistance!!
They are a joke they never answer there phone they give you the wrong product then tell you it's the right one that you don't know what your talking about and then when they know your wrong no apologies I would never go to this canadian tire ever again
Friendly and helpful staff - selection is good - in store and curbside pickups have always been great
Looks like CT does not want any negative posts. I tried to but couldn't. I've got a bone to pick. Did not like their service yesterday.
I like this place. Dog and people friendly
The product I called ahead for was in stock. When I went there to purchase it,there were none there. The stock number was from 2016,and not restocked after 4 years. A bit of a waste of time for me.
Lots of stuff in that store. Very friendly people at the gas station.
A few good deals today.
Got my car worked on there today. This morning they said there were no appointments until the next day and then I drop it off and they say well maybe we can have a look at it turns around they looked at it and fixed it in a few hours. The problem was the horn they installed wasn't working properly and the serpentine belt came off after the alternator they put on. I was going to put the belt on myself but I noticed the air conditioning belt was still on there and it was a difficult task to remove it then put the serpentine belt on and put the AC belt back on so I took it to Canadian Tire to have them look at the horn anyway. I got a bill for a starting charging inspection of $35 and a bill for an air conditioner compressor belt for 5 0.33. I get in the car I drive at home the air conditioner don't work now and the horn still doesn't work. Not happy will change my review if tomorrow they fix everything
Loved it
Always find what we need, and good prices too. Service is always great. We do sometimes find it hard to get through the aisles when there is a lot of stuff, but it’s a small price to pay when we know that they will have what we are looking for. I was very surprised for a small town store. Really impressed.
Worst store ever. Workers ran away when asked for help . And when one finally spoke to me I ask where something was she said I don't know maybe over there and pointed . I just left the store without buying a back pack and camping gear . Headed to Walmart thank you.
Poor service
Bypassed George Foster subject to be able and then I we you...hand vest if and for over drive junk transmission cement spicy and food chicken salad and soup soupy Suzi lunch munch and on Tue Feb to but we so at it a be for your help with you me
If you need to find something for you house or car you go to Canadian Tire
I asked an employee where the Garden Centre is located. I was directed to go to customer service to the front of the store. I do not know why the employee could not communicate to use the exit that was behind him. Employees should be able to assist customers in the correct direction without directing them to go to customer service for direction. On a positive note, the store is well stocked and clean. Helpful employees lacking.
The workers at this Canadian are friendly and if you need assistance they are gladly help you.
if you're in Kenora you are probably going to be in the outdoors. This canadian Tire has everything you need for your adventure.
Located in the west end of town has almost everything you need for home, yard, automotive & sporting needs, great knowledgeable staff that will help you find what you're looking for, has a Mark's Work Warehouse attached as well with great quality clothing attire.
Great customer service
Helpful and friendly staff.
Had what we needed, easy to find, typical Canadian Tire
Nice Canadian Tire location in Kenora.
Canadian tire was nice. We got a real good deal on a set of pots and pans. We also got a very good deal on a tree-lighting tester. Canadian tire seams to have lots of good deals and with the American exchange we do even better.
I’ve never been asked to apply for a credit card here and as long as they don’t will be good otherwise very informative staff
Good selection
Great store. Has everything! Super nice staff.
At the Port Hawkesbury Canadian tire store, the employees are happy and helpful, and the store is clean, accessible and well stocked.
It is a great store to shop in.
They were sold out of what I needed and maybe 2 weeks before they would get more. Is the norm at our Canadian Tire . Rain check.
No stars, thumbs down!
It's all there!
Poor selection for the location
The service was good
Sale every week.
It's Canadian Tire... what's not to like.
Great Canadian tire store
Avoid this store worst customer service..long wait at CASHIER...not worth shopping here!!!!
I placed an online order for pickup the next day then I got an email saying pick up in 2 days. When I phoned the store I received no help the first time. During the second call the following day a manager was very helpful finding out what happened to my order and making sure my new order was prepared first thing
Not getting 5 stars because it was so crowded with inventory. Needs a bigger location.
9 times out of 10 my experience there is spot on, a couple of weeks ago a CSR wouldn't give me the time of day so not such a fan on that day. Overall tho experience in the store are great!!
Friendly, honest, and efficient. Great place to have a visual done for car safety during a tire change ($600 for my 4 Tires installed) and trusted area and great price on the car safety ($118 my Safety June 2018) So big thanks to Ron and to the mechanics that worked on my car!
Very good customer support I accidentally tried stealing a pen and they were joking around with it very good work environment it seems
Great store & friendly staff
Helpful Staff
Rudest and most dismissive customer service I have encountered at a hardware store. Plumbing aisle was in complete disorder. Next time I will drive the extra 5 min to Home Hardware.
I popped in to find a universal receiver for my fan. I was having a hard time finding what I was looking for until a friendly associate approached me, asked if I needed help and then quickly and efficiently looked up & then located the product. Very friendly staff and great customer service.
Getting better.
Very small store,needs to be updated and expanded for more selection. Staff is very friendly and helpful.
Today at 1740 I had to go to Canadian Tire to pick up new paint. I had just made it in time because they were closing at 1800. Fortunately I went to the Canadian Tire in Fort Frances, rather than to Menards since i received wonderful, prompt service and they did not even mind that i came late (lots of stores employees would give remarks showing up that close to closing time). I was helped by a very knowledgeable employee (I believe his name was Jordan, he used to work in automotive I believe) He helped me find the perfect paint and it was even on sale! 10/10 would go back again.
Found everything i need at decent price, conveniently confirmed by the website. I pre-ordered other items in advance for pick up due to availability. The in store Cashier was obviously overwhelmed by her duties and wasnt shy about making her public display if UNPROFFESSIONALISM. Everything else was great! GO TEAM CT!!
Everything we need for electrical is here.
Curbside pickup needed improvements. Thanks for being an essential service. Friendliness could improve though.
Poor management, leading to unprofessional behavior by Employees. Too bad.
Service has gotten terrible. Aisles are packed With so much mercendise It's making it hard to get around when crowded
Friendly staff, great selection, come shortly after opening for a more relaxed atmosphere
Canadian tire is the go to store for every day needs
The many times I have come to visit this CT I’ve always had a very positive experience. The staff are friendly. They have a ton of great deals and clearance items and today they pulled off a miracle for me. So I had to write this review. Way to go Canadian Tire Kenora especially the automotive department !!! Keep up the good work! ????????
Jeez don't even ask for help just hit yourself in the head with a hammer and guess
The smallest CTC I've been in. The aisles are narrow which makes products difficult to find.
Good customer service
Very small store
Placed an online order and it was ready next day.
Friendly workers and good prices to all u need for any season
Great store. Friendly staff.
Great store!
Water dispenser broken. Out of stock of soda stream product line.
Has almost everything in the flyer, but I wish they could have bigger stuck. Many times there is nothing left, so it's rain checks or at the worst, some thing else.
Nice staff and well stocked. Good location.
It got it all!
While travelling to the east coast, "engine service soon" light came on and this was the closest service station available. Although they had closed one tech was cleaning up and stopped what he was doing to help. (I asked if he could read the code). Not only did he tell me the OBDII codes and cleared them, he didn't charge us. Pleasantly surprised.
Great people work here
Staff is friendly and knowledgeable about product. Store is well organized and maintained, usually well stocked.
It's a Canadian Tire store. It has stuff, most of the time they can find what's not on the shelves. Check out has never been a problem.
Clean and stocked
Very clean store and friendly and knowledgeable staff! Had a great shopping experience.
Good
Really hard to find items right now but once renos are done the store should be much better.
Finally removed the barrier to entry! And the staff were friendly.
This food truck had the best poutine in Thunder Bay.
This place is very poorly managed, disorganized and quite honestly a nightmare to deal with. Online or not - they are unhelpful, unknowledgeable and have poor customer service. Every encounter with this store is frustrating and more effort than what its worth.
Clean store, good place to get some sport and good stuff and for your car.
Very helpful staff that went out of their way to help us find what we were looking for.
Out of the 4 different staff i asked a question of while there I got nothing but attitude, each of them acting like I was ruining their day asking what aisle a product could be found. Once said product was found there were so many options I needed to clarify which model was best and asked for the areas staff. When she approached she too acted like I ruined her day and her curt one word answers almost made me walk out and go to Walmart. Then I needed something from another aisle, which their website stated they had 11 of only to be told there might be one in the back, again, ruining another person's day. Considering my sale would be upwards of 600$ i was getting very ticked off how i was being treated and was about to leave when my husband noticed a bigger and better model of what we were after that still had its sale sticker from JULY 23 on it, knowing the sales laws, we ONLY made our purchase with this store because that mistake just cost THEM 300$, I feel that was a fair trade for being treated like an inconvenience by every person in the store with the exception of the cashier, who was more than a delight. She could show the rest of the staff a thing or two. I will NEVER return to this store again.
The sales representative was very kind and helped me find what I was looking for in a timely manner
Useful staff!
They are changing their stock over so it's a bit bare right now.
Great staff and great selection
Good CT location.
Good sales
A Canadian institution with lots of products of both lower and high quality. Something for everyone.
Fireworks in a Canadian Tire ????
No stock on shelves hard to find items in the store
Very busy with only 2 cashiers on and that is not the first time. Store also very messy with stock unpacked and in the way. Not a good expierence.
Gonna be even better once renos are done!
Friendly staff
Great store !
Don't expect much here
It was awesome
You have to actively look for anyone to help.
Bought medal screens love that store
Outstanding service.
My driver's side windshield wiper shredded on Dec 30th. I stopped by your store Dec 31, hoping you'd have the correct replacement for me. After calling from the parking lot, being advised there may be a little wait, I received a call back within five minutes, and you were able to help me out. A very positive experience ending a very trying year. Great customer service! Thank you.
Purchased a replacement battery, for Mazda 3 2008 GT 2.3L Auto, their computers gave me the wrong battery. Advised I had to add a 2x4 piece of WOOD as the battery was too small, they blamed me stating I was wrong and the computer is correct, even showed them the original battery core was different. They advised there was nothing they could do, as the computer is correct. I have no modifications to my vehicle and they were unwilling to help me further. Forced to go there to buy small things because of the small town, and it's always a bother to get assistance, or they lie that they don't carry something, even though I just found it on there large computer in the front of the store..called them out...then they circled back and said it must be Out of Stock. Asked if I could order it, and said no.....i'm always pleasant to the cashiers even though the part people didn't know about my battery.....still bad customer service as well.
Like the company and products, severely dislike this particular location. Constantly disappointed with how this store is run, from refused orders to down right denial of service
Has a decent stock of most things. If you can't find it on a shelf but the website says they got it, ask a staff member because some things are kept in the back. The staff are great! Isles are narrow so I'd only suggest a cart if necessary.
Graet staff vary halpful
Good prices
Great shopping trip. Cashier was wonderful
Always awesome
Great place to shop
I bought something. It was great. .
Very good customer service, especially from Mackenzie. She was very helpful in showing me the screws I was looking for.
They had what I went for. They were very helpfull getting it for me and taking it out to my car. Very nice
Always find what I need and they bring it in if I cannot! Very pleasant at customer service.
I love shopping at Canadian Tire. This location is undergoing a reno so things are a bit shuffled around. I love going through their bins and finding things I never knew I wanted. Some things that could be worked on: cashiers low enthusiasm, if they were a bit more talkative I'd feel differently. When I worked retail back the day, we had something called "celebrating the purchase" which had the cashier make a comment about something the customer was buying that made them feel like they were making the right decision to buy the product - it also got them talking. One other thing, the water refill station is so slooow.
One of the better Canadian Tire stores I've been in. Helpful staff too.
Lovely store, very clean, friendly staff.
Great service, limited stock
Staff are very helpful
Never seem to be stocked
Good selection.
Auto service stayed open late to help me with a blown tire. I got to my mother's birthday party in Toronto thanks to you guys. Thanks!
I was in Canadian Tire shore In Gananoque Ont and bought a swing set. they couldn't find it at first there was a sales gurl that was amazing she looked so hard.. it was found the next day and was delivered I sorry I don't remember the young lady's name I think it was Delia but Janet was amazing..
Handy-dandy
Great selection
Small outdated store.
No help offered. The tool i bought broke 1st use. Can Tire tools are par with the dollar store. Only difference is that you can spend more money on the same junk.
Friendly, helpful staff.
My favorite store. They were offering Nespresso coffee; great marketing for their brand. It worked, we now enjoy at home. Also with Mark's Work Warehouse inside, it's even better ! Picked up a pair of high-quality, waterproof Columbia hikers for the winter.
Very clean and good in store sales
Small town feel from a huge corporation. The 'girls' at the front cash are so friendly. Anne & Lisa you are the best.
They don't got it you don't need it!
Great Canadian Tire staff really helpful
Fast friendly service
Always beautiful service here, such great workers!
Always a pleasant place to shop. Knowledgeable, courteous staff.
Lots of staff available for assistance.
Staff couldn't help me find items I was looking for. Staff also wearing masks over their chin, not protecting their mouth or nose at all. But i found what I was looking for.
Great little Canadian tire.a bit of everything I need and more.
Friendly staff helped me find what I wanted
I like there location great staff
These guys took the time to get my wife and I back on the road after a major brake failure in my car. Extremely good to deal with, friendly, and understanding.
Tiny CT store but the greatest most friendly store I visited.
Smaller store, but has everything you need!
Good selection. Lots of products in a smaller space.
Hardware store
Great place has lots of variety, nice staff
Today staff was good as always and people were respecting safe distancing or courteous when ask if they minded a mother customer to pass by them.
This store always goes above and beyond for me. I enjoy shopping here.
The incompetents of the people working in the automotive department is nothing short of negligence...blantently saying that the brakes (done by Kingston bath rd c.t) had nothing wrong with them, when myself and my partner have experienced a VERY obvious decline in performance since having them replaced. Do not use Canadian tire for your mechanical needs, as you might crash and die, due to shotty work. Zero stars
Tried to call the store to return the defective item today and no answer says user busy called numerous times always user busy I guess they don’t have to answer their phone during this Covid lockdown I didn’t know Picking up a telephone would get you Covid absolutely horrendous customer service Or lack there of I Called the new Liskeard Canadian tire and guess what I got through to a real person on the first try maybe they should take some pointers from a real Canadian tire store
Went in to gass up, $0.03 / L discount on Fridays for military members, just show your ID
I believe most of the good reviews on this place are from the people employed there or family and friends . I thought I left service like that in Ontario. The help simply ignored you or disappeared when you came close. Seems to just be a place for the workers to hang out. I'm afraid if it was my store and could only find employees like that I would just close it up. Don't forget I don't have to and won't shop there again. A bad day for them ? Maybe. On a good note the guys in the garage were exactly what a was expecting from the good Nova Scotia people. Don't forget lady's there could be someone like me in there everyday just to do a review.
Way too narrow rows, can barely fit one shopping cart. Staff were not useful at all when trying to find an item they’re site said they had plenty of. Just go to the next Canadian tire honestly you’ll save more time driving a bit further.
Great store and fantastic staff
Store is kept clean, staff always very helpful. Very happy that we have a Canadian tire in the area.
Canadian tire rocks!
The number 1 Best department store
Not much selection when it comes to anything here, and I have baught over 10 succulent plants here and over half of them died
A rather small store with tight narrow Iles, lots to choose from though, staff was friendly and helpful
The staff was competent and courteous, helped me find the item I needed quickly
Very hard to ave appointment ...
It's a Canadian Tire, what else is there to say? It's fine
I just love this place. My wife calls it "MAN'S HEAVEN". I just spend time looking around for one thing and always find something else to buy.
Bought 8 tires here. Great service & deals.
waited two weeks for my order. right before it was due to arrive it was cancelled. called customer service and cant get any answers. They are available so I ordered it again. see what happens in two weeks...
When I need something I go nothing special
Nice little store it's a little tight but everybody's friendly
Good selection
Bust on Christmas lights, tree stands and tree skirt.
great
So I select these alloy wheels for my Honda Accord and they ordered it for me. Yesterday I had my appointment to get them fit on my car. When I went at Canadian tire yesterday all of sudden they said these alloys are not fitting to your car which was ordered by them after taking all the information regarding my car. So the service department lady said you have to order new ones which will take 2 weeks and then they will have to book another appointment for me which takes forever or we have steel rims which I never wanted. Not only this the lady was not even accepting that its their mistake for not ordering the product I want , she told me this way that I am gonna save more money. In the end I had to compromise after waiting more than a month because I had no other option.
Website indicated item in stock but it wasn't available. When we arrived 20 minutes later
Curbside pickup has been fairly simple since the Ontario covid lockdown. Stuff is usually ready within the day but sometimes can take up to a couple days depending on if you have multiple items. Always good service though.
Sales help on the floor was good. Buying 5- 6 items at checkout and not being offered a bag and just walking away is a good way to anger a customer however
I had my tires switched over for the season, always good service!
Friendly, helpful staff. Had my order ready for me (all I had to do was pay and then we loaded & I left) right before close (only time I could get there), very nice and funny. Great experience ????
Had what I wanted, fast service.
This store has everything you would expect at a Canadian Tire! They’re decor and seasonal items are always top quality. Don’t normally shop at Marks Work warehouse but we got some good quality compression pants. The staff at the counter was super friendly and helpful answer questions about the new triangle rewards and how I can put my paper Canadian Tire money onto it. Great store, well stocked!
Good store
The store was small, but that is forgivable.
Went for bicycle got it
A messing store, friendly staff.
The store is way too small. The aisles are annoyingly narrow.
Nice store, not too small or too big. Fairly complete and we'll stocked. Easy to locate and to get in and out of. This location also fills propane, including being able to fill tanks that are not remove able from big rigs. A little snug getting around the fill station if folks have parked near it but very doable. Very friendly and helpful staff as well. The one thing I wish is that they would set up a service to deliver large items, like a shed. I know we are an hour away but that kind of service means a lot to us and we would be willing to pay a reasonable fee for it. I highly recommend this store.
Spacious and good!
They let you in now
Never any cash lanes open, usually 5 to 10 customers deep at one cash. I hate going there.
Love it
Most disorganized store I've been too. No stock on the shelves, and everything is crammed into the already tight walk ways.
It's Canadian Tire need I say more!
Excellent store, reasonable prices. It has a little bit of everything and usually what I am looking for. Helpful employees too
Pretty much carries everything you need, or don't need. Definitely not a "Tire store", they have an amazing selection of housewares, parts for home and vehicles, plumping, heaters, decor, plants, and even furniture!
Just another C.T.C.
They got what I needed but some times hard to find the right help
Smaller store but carry lots of stuff
Absolutely horrendous store. These people are completely inept in every possible way and it's so blatantly obvious that it's laughable. I just went in to buy 5/16 inch vacuum hose to fix my van as I am a mechanic and know how to do it myself. I literally waited for 20 minutes at the part's desk and nobody was there. That being said, the garage service manager could see us waiting at the vacant part's desk and finally came over after 20 minutes to page "Trish". We waited another 10 minutes and there was still no sign of Trish or anyone to help us. The garage service manager had 6 people waiting in his line and his phone was ringing constantly... I don't blame him for not being able to serve me as his department was understaffed, as well. Finally after waiting 30 minutes my wife went to look for someone and there wasn't a single staff member working the floor in any department, so she got a cashier to page "Trish" again. After waiting another 10 minutes this older gentleman comes in from outside, stinking like cigarettes and barks at us "I'll be with you shortly". He removes his winter jacket and goes into the back for a few minutes before returning to serve us. I ask him for 10 feet of 5/16" rubber hose and it takes him 10 minutes to find it, a knife, and a tape measure. Finally, after 50 minutes, I had the rubber hose in my hand and proceeded to the cash. However, things didn't get better. The cashier couldn't read the writing of the guy who got my hose. His writing was all jittery because he just came in from smoking. I waited another 10 minutes as my cashier went to the parts desk to have him rewrite the product code on the masking tape he wrapped my hose in. Well, he wrote the number down wrong and the cashier still couldn't enter it into her computer... so she paged Trish. Yet again. After waiting another 5 minutes Trish finally arrived and located a "working product code". All is well, right? WRONG! She found a working code all right... a code for rubber hose that was 3 times more expensive that the size I bought. I got ripped off for an extra $16 after spending more than an hour in this store. Waiting. As if I was invisible to the few staff who were actually there. INSANE experience and it isn't the first time, either. Isn't Canadian Tire primarily and originally an AUTO PARTS store!? Why did it take more than an hour to be overcharged for a part that could heave been cut off the bulk roll within 2 minutes!? This is the WORST Canadian Tire I have ever come across. Actually, it's the worst customer service I've ever experienced anywhere. I don't normally write reviews but I had to this time. PLEASE take your business to the Canadian Tire store in Kingston on Gardiner road, it's well worth the extra drive and will almost certainly save you time and money! Past bad experiences here: 1) I had an emissions test appointment booked on a Sunday and found out once I arrived that their garage is closed on Sundays. 2) I needed 20 pails of driveway sealer from the back room because they'd already removed their seasonal merchandise from the store floor for the Winter. It took me 40 minutes of circling the store to find someone who worked there and would get the sealer from the back for me. 3) I had 4 pails of sealer left over after the driveway was finished and had to return it. I walked in with a cart full of pails and handed my receipt to the clerk at the return desk. It took her over 20 minutes to figure out was going on and then she started blaming me for not being clear enough with what I needed. She insisted I wanted to pay for the sealer and had not a clue what was going on. Finally she says "I thought you wanted to pay for these" to which I replied "How often do people pay for items by handing you receipts at the return desk?" I have given this store chance after chance and they keep costing me time & money on every single visit. I'm done giving them chances and you shouldn't bother giving them any.
closes early on sundays like most places in kenors
Always have what I need and want at great prices.
I loved shopping here today. This store has an astonishingly wide variety of things needed for a home, all at great prices. Aisles were well marked, and employees were efficient, courteous and professional.
I remember when I was a child and when the new Canadian Tire got built where which currently stands Shoppers Drug Mart. That store has always been a good experience from child hood to adult hood. Lots of great memories still to this day.
We had our car towed there because we were in an accident. We left by rental vehicle to our destination to come back at the end of the weekend to pick up the car and it was supposed to be repaired and ready for us to drive back home. When we came to pick it up nothing was done to it and they didnt even order the parts yet! The parts took over a week for them once they finally ordered it. So we had to carry on with our trip back home to NB with a rental vehicle which cost over $1500. When trying to pay for my work done from NB they would not accept credit card, bank transfers or cheques. We went and got a money order. John the owner didnt even know what that was! Then he was a real piece of work Rude, Yelling and Verbally Assaulting because we sent in a money order...I guess he wanted a certified cheque and didn't know what a money order looked like, Both are guaranteed funds. So after all his psychological mentally unstable attitude we find out that he wont release the car to the towing company even after the parts and service manager spoke to us and got our approval to release it. He is then telling us that we need to fax him authority to release it, that emails aren't accepted and hand written note scanned and sent to him is not accepted and that it HAS to be Faxed. As soon as he got on the phone he yells, telling me that my car has been a problem. This guy has NO customer service skills and when asked if he speaks to all his customers like this he admits and says YES, I DO! The rudest, mentally unstable man I have ever spoken too! If they had done the repair when we dropped it off as they said they were going to and completed the work on time we would not have had to spend $1500 on a rental $800 on towing to Kenora for auto shipping and $2000 to have it shipped back to us. Totaling $4300.00 expense to us because their work was NOT DONE! Instead we would have just driven our vehicle home fixed. All it needed was a wheel bearing!!!! Unbelievable!!!
Help me out big time
Good service and you can find everything you looking for.
Surprisingly good selection of toys that are often on sale. Super friendly staff.
Good place to buy tools
Loved it kind of reminded me of a mini Cabela's.
very friendly staff and great selection of assortments.
Great friendly service! Curbside was fast and easy!
Kid didn't know what an outdoor fry pan is.
Super nice people very helpful
Only place in town we could find to get a fishing license.
Franchises are always a hit and miss but I found this location to be what you want in a Canadian Tire.
Never seems to be anyone at the checkout. Usually 5-10 minutes to find staff to pay for purchases.
Great store they're almost always have what you need in the prices are good they have some great sales
Always great customer service
Always good to shop there. Good prices and selection
Man bible
Had product in stock...
Some goods not instock.
Wonderful service!
Found the product on sale, rare but good,
Pretty good customer service and gteat selection.
Great store. Helpful employees.
Good
They have drano
No room to move. Overstocked.
(Translated) A variety of organic products (Original) 오가닉 제품 아 다양한곳
We just want to sincerely apologize to Canadian tire for our mistake of posting on their wall without findingout first what createdour problemin the first place.. Me & my husband MacKenzie MacLean did run into car problems, but not on the account of Canadian tire in Porthawkesbury N.S! This place is our favorite store on the island. We never had problems with this store or the people . The manager Tim , went up & down for us today and resolved everything for us very efficiently. Yes they're that fast! We are amazed for all the tim & his team did at the Canadian tire shop in Porthawkesbury N.S.
Good job
When I arrived to the store today there were 2 individuals standing at the entrance waiting to go in and another man approaching the entrance going in across from me, a member of the Canadian Tire staff (who might have been the owner of the store as he was not wearing the Canadian Tire uniform) was at the entrance guiding the line and letting people in as space became available due to capacity limits for retail stores in Ontario. The staff member told the man across from me that the two individuals waiting by the entrance were waiting to enter Marks Work Warehouse so if you were going into Canadian tire you were good to go in. I was behind the staff member so I’m not sure if he knew I heard him give the go ahead to enter the store if you weren’t going into Mark’s Work Warehouse. The staff member yelled at me as I walked in the entrance and proceeded to tell me I was inconsiderate among other things in front of the two individuals waiting in the Mark’s line, after I apologized and let him know that I was entering Canadian Tire not Marks Work Warehouse he called me inconsiderate for what I had did for the second time. From there I turned around and left the store. I wish I had a chance to say I was sorry to the two individuals waiting in the Marks line before I had left because I do not mind waiting in a line during these pressing times with capacity limits in stores, I am completely understanding of that, but I ended up going to my vehicle and crying in the parking lot for 15 minutes before I could continue home. I left feeling completely belittled. Perhaps I could have clarified with the staff member that it was okay that I went in as well, but I’m super frustrated with the customer service, I believe the situation could have been handled in a better and more respectful way. If I could give -10 stars I would.
The service was good and we found what we were looking for and luckily it was on sale.
Went shoping there when i worked in the area, 1997-98. Wery good store.
Large selection of product. Couldn’t find staff help anywhere.
Good place to shop.
Just there for parcel pickup . That was great.
It us what it is
Great job ???????????????????????????????????? parking
Great service and well stocked
I don't understand why they have a number if they can't answer both customer service and auto service phones. Was trying from the morning to reach out no one answers
Everything was easy to find and the store was clean. I liked that there was someone at the door monitoring how many people were in the store.
One of the bigger branches. They've got everything you'd expect them to have in terms of tools, and outdoor gear.
Efficient curbside pick up. All covid protocols followed. A safe and as pleasant as it could be experience.
Always friendly, great prices and products. The staff at this location go above and beyond. Thank you
Smaller location but a good selection. Staff went out back to find an on sale item for me that was out of stock on the shelf.
Great service
While on a road trip we discovered the car was short a liter of oil after a change the day before (not done here). We stopped in and they topped up the oil right away. Thank you!
Has all my needs, parking OK.
Lots of seasonal stuff on sale, since it is almost Christmas. Quick checkout . Friendly staff.
Me & my husband MacKenzie MacLean would like to sincerely apologize to the Porthawkesbury Canadian Canadian tire, because it wasn't their fault what had happened to our car . Tim the manager was a awesome guy who gave us awesome service just like the rest of the guys " MECHANICS" that work there. Tim gave us awesome customer service & his team! & we still love our Canadian tire store in Porthawkesbury # 1 in our eyes!
Great place to get anything from the tires on your car to paint cans or god knows what. Go check them out when you get the chance.
Never have what im looking for!!! Always ask for item and they say its in order but its never there!
Great prices.. when there is a sale... .otherwise just average
Similar to that of the city, they've got good automobile section too. You can also order online and pick up.
Floor Staff (Ben), Manager (Heather) and Cashier (Sydnie) were all helpful courteous and very efficient. Great experience from enquiry to carry out x 2 customers.
Always enjoy my trips to good ol' CTC!
Always helpful!
Merchandise blocking aisles Very disorganized
Staff very helpful
We go to Canadian Tire often. Mr. York is indispensable. He knows where everything in his department is. Don't ever get rid of that man ????????
Normal shopping experience EXCEPT no washroom made available. I been in town for 3 hours. Restaurants are closed. Where are our of towners supposed to go? Kingston and Brockville CTC stores had washrooms available. Gananoque has just been removed from CTC app.
Gets everything you need
TRAVELING BACK TO TORONTO, HELPED FIX A PROBLEM RIGHT AWAY.
Smaller location but nicely laid out. Staff have been very helpful and friendly every trip I’ve made, especially since the new owners took over. Checkouts are sometimes understaffed but a little patience and kindness from other customers would be nice. Special thank you to Scott from the warehouse for being so helpful answering my questions last Saturday
Good selection of garden hoses and courteous assistancr
Friendly and helpful staff
Returns are easy with or without your receipt. But without your receipt you only get credited for the price from the latest sale. Which is fine with me as pretty much everything I buy is usually on sale. Bigger ticket items, I always save my receipt. I also learned something new today, they have both John Deere Green and Yellow paint in spray cans in the automotive section. I didn't have to drive to Kingston to get it at the dealer. Awesome. Love CTC.
The online follow up is awful. You wait for your magic claim number via email only to find out it's held for one item. No email to tell you that!!!
Nice store
Found what I was looking for
Wide variety of items
Well supplied
Was great service ! Top it off the girls were pretty !! ;p
(Translated) No until (Original) No tills
Good wishing store
Very helpful staff in auto parts. She was patient with me.
They had everything I needed and were super friendly and helpful today.
Luckily for them, they have a lot of stores with a lot of products. I've lived across Canada and am amazed that every single Canadian Tire employee has the natural ability to avoid their customers by any means necessary, and infinity more amazed that they can spend their days surrounded by products and manage to learn nothing about them. In a world where hospitality is the foundation of any business, I applaud Canadian Tire for their rebellious stance. *slow, slow clap*
Stuff members are very nice and police. I was late for delivery they are about to close then I showed up at 4:30pm I requested them to unload bcz i need to go pick up in US. they took only 50 minutes to unload. Great experience ????????
Do most of my summer shopping here as I can pop in with my dog on the way home from the dog park and dont have to worry about him being in the car or driving a half hoir out of town to drop him off so I can head back in. They are great and the prices are fantastic.
Friendly staff, great layout and decent tackle selection on top of everything else
(Translated) Lots of options (Original) Beaucoup d options
came in to buy 2 kayaks we are from Dryden Drove all the way there Canadian Tire Kenora refused to honor the sale price. Sale ended yesterday. Canadian tire Dryden suggested we go to Kenora. poor Customer service
Great service and helpfull
Always ample parking. Needs some work on having more stock. Love the world elite Mastercard. Free towing!
Friendly staff
Awesome, had all the products that I needed. No attitude like Fort Frances Canadian tire, and they have the sale items.
Very Helpful
Got what I needed
Always short on staff. Have to look all over the store to find staff to ask questions
VERY helpful and certious
This is a smaller Canadian tire so selection is limited.
Great place to shop ,very neat store friendly staff
Found what we needed.. bought it
Just got gas. Great price
Blown away by how rude the staff was on the phone. Guaranteed to have lost my business.
While the store keeps a fairly okay inventory of what you would expect at any Canadian Tire store it is probably one of the least organized stores I've seen. - Aisles are consistently filled with full pallets of merchandise making it a rat trap to navigate, heaven forbid you need to push a cart around the store as it's more of a challenge than it's worth. - Counters are rarely if ever actually staffed. I can't tell you how many times I've had to hunt down employees at the parts desk or even the sports desk to help. In the past they had call buttons that would eventually get someone's attention but they were removed long ago. If you can wait the week or so for delivery I would recommend ordering online to door everytime. But if in a pinch they have affordable tools and parts.
No help and didn't have anything on shelf that I needed. Terrible cluttered isles.
Great little store with descent prices. Auto service always easy to deal with. Do their best to get you in and out asap.
Small but had what I needed.
Went in here tonight, hard to find help, and when I did, the help was useless. He didn't even listen correctly to what I wanted. Wanted to sell me the parts to everything, but to the actual product I knew I needed. Here's a tip, maybe you may keep your customers, if you are helping someone and you are not sure what they want try finding a person who knows about that department. The service is getting worse instead of better.☹️
Very friendly staff
Got exactly what i needed!
New mgm't has a much better handle on this store.
Helpful staff and always stocked
trying to return a blow up matters and the wont take the return poor management
Went in looking for nothing on Christmas Eve. Came out $147. later!
(Translated) Service in one language but very professional. (Original) Service en une seule langue mais très professionnel..
Was told they don't really sell tires much so theres no one there to help me. ?????? This store sinks more everytime in.
I think I live there I'm there so much lol, treat you good there was able to return a switch I had lost the packaging for, no problem
Nice. Clean and lots of selection. Helpful staff
Good experience.
You really need to teach the people working the tills that when someone wants out of the store because of having a panic attack, dont tell them they have to wait. If your tills are to close that people can not leave the store during these times maybe there needs to be more space for people to leave. Not have some teller complaining about how long the week has been and its tuesday. I know in these times we have to or told to keep our distance but not allowing people to pass to get out is outright so stupid.
(Translated) There is quite a bit of everything. (Original) Y a pas mal de tout.
Love this store...Service is great and you always get a nice smile or a little friendly chat when being served...help is always available when needed...Love the specials here..they always have great sales.
Went in tire change came out with abs light on
Stay away from this store. The dealer Randy Orford has destroyed a good team of employees. More than 50 staff have left due to this man. He has no compassion, constantly yells at staff, even when customers are present. He tells people that they have no work ethic, constantly berates them and belittles the entire community. Sad for a company that seems to promote family values.
Excellent service found everything I needed
Service is terrible, staff is not friendly. They are the only place in port hawsbury that can fill propane tanks and they treat you as such. Now there fill Station is broken down
Would give them a 5 star review if they actually had inventory..... The staff are great and do their best to help a person out. Not always easy to find someone during certain times of the day but it happens. Please fix the leaking roof..... been 3 years in a row now you have pails and totes collecting water in the exact same places.
It's very expensive mostly sales price higher than Walmart regular prices shop carefully look all around before you buy anything from this Canadian tire.
As any CT
Love to shop at canadian tires. They have almost everything.
Same stuff cheaper at Walmart lots
Great/ Friendly People There...Loved it...Remember That Guys ....Keeps People Coming back For More !!
Not good
The staff I have dealt with have been great..but 2 stars is in regards to the Hours of operation at the Kenora location are disappointing. They open at 9 and close at 6pm. So hence I have tried their online ordering system and been disappointed even more. My experiences with other Canadian Tire stores have been great. I do hope that the Kenora location will be able to sort out their issues because it's one of my favorite box stores.
Very poor service. Won’t be back
Fries eh very good fries and service not bad
Good place
Ok
Brutal customer service. Near impossible to find a staff person on the floor to help you. No cashiers around & 2 girls @ customer service yakkin, standin lookin away from where people are waiting. I always dread having to go into this store. They are 99% always my last choice.
So many things where to start
Owner Bradley Borland has a written policy of harassment and discrimination towards disabled customers. I personally witnessed a disabled man with a mask exemption be told by an employee that he must leave the store as per new policy from owner. She stated that she did not agree with policy and was was being forced against her will to enforce it or face termination. She stated that policy said no mask exemptions were allowed on private property and any customers were to be refused service and police to be called to enforce. No matter how many years one had been shopping there. This open discrimination cannot be allowed to exist in society and in this small town it will not stand. Discrimination is discrimination same as saying no blacks may enter.
Not much of a boat accessory area. One small shelf? On Lake of the Woods?
It's improved quite abit recently with knowledgable staff...
Customer service can be hostile. Store is very cramped.
My favorite go to store, has most things needed, followed good service. Hard to beat.
terrible checkout service, store aisle are so full of stuff you can hardly maneuver a cart
Battery was still defective when I got it home ????
Terrible service. When calling the store it hangs up every time. Been waiting over 4 hours for ant traps. Do better. This is crazy
Small store
It was good lots of stuff on sale.
Super sweet People
I arrived at the service department on Saturday the 14th. I spoke to the customer service agent Lynn and explained that I needed to get my truck serviced. It was apparent that the service department was very busy and she advised that there was one mechanic on duty. I explained that I was in a tough spot... in that I was escorting and oversize load through Ontario and my truck was leaking (what I thought was transmission fluid) She said that she would speak to the mechanic and make every effort to find some time for him to examine my truck. Later on in the day I received a call from Phil.. the mechanic. He advised that he had inspected my vehicle and determined that it was an oil leak. He was confident that he could find the leak... however with my limited time in Kenora, he would not be able to fix the leak. I picked up my vehicle later in the day and was pleased that Phil wrote his findings on the invoice and was very reasonable in the cost. I wish to relay my thanks to Lynn and Phil for their efforts. They are to be commended for their customer service and they both are excellent representatives for your business.
Yes they had what I needed.
Small
It's a nice store, service was fine.I was quite miffed that the only staff member wearing a mask was the cashier.I'm sorry, that's just dumb.C'mon Canadian Tire, you can do better!
Thank you for your excellenct customer service, Kristen. Your help was very much appreciated. ????????
Was not there at this time don't know why I was asked how my visit was there
Fairly fast service but it could be quicker if they had more people scanning the codes for pick up.
Great selection and well stocked
Great friendly help.
Good service today
I hate your web every time i go to find something your store locator comes up and i am not stupid i know were my store is .
Staff always friendly, willing to help you find what you are looking for!
Was looking for something specific, but didn't find it. For the most part - it is a great store and almost always has what you are looking for. And... They still have Christmas wrap!
They try to avoid you incase you may ask you a question. They never say can I help you.
They prices are 3 times highwr then anywhere else
Our car lost a tire on the highway, we were travelling from Nova Scotia with two small kids and were still 3 hours from our destination. Despite being fully booked they squeezed us in and a couple hours later we were back on the road with …
Costumer service was not good ask an associate for a product told me just go down the aisle and you'll find it
Unfriendly employees. They don't acknowledge you or smile.
I've never left a place more insulted. Waited 2 hours in parking lot for an order placed earlier in the day. Had to be in town for groceries. Well never got my order witch was one box. Was told I had to wait. Meanwhile another guy shows up with his cellphone shows the guy what he wanted and hands him his credit card. 10minutes later the associat comes back out with a bag of stuff and a debit receipt and gives the guy back his card. Really unfortunate they don't value all their customers
Love the prices. Lots of merchandise and friendly staff
They had everything I was looking for.
Had sale items in stock and fast checkout.
Good place to shop auto motive
Love that store and I love their great sales every week!!!
Good prices and helpful staff
It's a Canadian tire
STAFF SHORT AT Cashiers
Paint rollers on Canada day. Big lineups
Great store & friendly staff
Manager tried blaming me for stealing, laughingly mocked me when I proved him wrong, don't recommend the place if your native American/minority unless you want to be followed around like a celebrity
The Auto service was excellent. I needed quick service done to keep our vacation on schedule and they came through. They did what needed and got us going quickly.
I always find what a need in this store..it is an older store but they carry an amazing selection of items...and good prices.Whatever you need it is there somewhere.
The place is a mess. Some areas you can not even shop because you can't get in to the items. Leaving the store is hard as well because you have to pass people that are waiting to pay. Other wise you wait in line just to leave because you did not find anything.
Clean, fast and great service.
Did not get the product l was looking for.
Went to Canadian Tire today looking for a plumbing article....walked the full store twice without finding one sales staff....left and went to Home Hardware where theres lots of staff....
The Guy forgot his name was very helpful and friendly way to go Brother ( the guy with Long Hair
Love this location. aAlways has what we are looking for.
Their workers was really helpful and nice
Great service
Nice store and easy to get around in. Staff (Parker) was very helpful.
Very clean store. Very helpful cutomer service.
The owner is a fantastic guy...the store is excellent! Awesome selection and very knowledgeable/helpful staff!
Well organized. Always fully stocked
Never any staff in department's to help. Hard to find help if needed!!!
Loved it,Wonderful service
Very friendly staff.
Parts desk was empty! No one was there at all. An elderly gentleman had to pound on the table after waiting 30 mins just to get noticed!Wont be going there for parts or auto service again! Plus there exit at the parts desk is stupid. Wont let people exit. A machine just beeps at them and with no one to help at the desk people are force to walk across the store to another exit... priorities guys....
Friendly efficient service
Always great customer service
Shelves are empty!! 2 days in a row nothing I needed on shelves ☹
Found items easily new renos looks good
They have everything you need
Good friendly staff
Overpriced compared to other Canadian tires. Auto parts is horrific, they always give the wrong parts and it's a hassle to return items. The man with no hair is so unfriendly, it's awkward. Then when you complain to the cashier they do nothing. Yikes, won't be going back.
Always courteous and kind, squeeze u in if need b!
Staff are very helpful.
I love this place in the winter for their games, spring for their gardening supplies and plants, summer for their camping supplies, and fall for their sales
Cheap tires
Small store, crowded
My go to store. Just don't buy at regular price.
I needed to replace my snowblower and right now they seem to be hard to get hold of local to me. I decided to travel 3+ hrs to this store for the mechine I wanted so called and spoke to Trevor who was very helpful and then Norma who was very understanding of my situation and made sure the item was ready for me unbuilt as requested. When I arrived I was assisted by a young lady whose name I didn't get but a young man Jason with one of the staff from the shop brought the mechine to me with a fork lift and even helped me unpack and load the mechine in to my vehicle in pieces. The whole process was very easy with the high standard of staff and made my purchase a pleasure. Very impressive standard of staff I met and would recomend this store to everyone even if you need to drive a distance to go there. Thanks Port Hawksbury!
I purchased online the last 3 cans of the type of spray paint the store had in stock in an effort to speed up the curbside process. I called customer service to confirm the procedure and would bring my paid receipt. I was told I would be turned away without proof of being texted to pick it up. The timeline was up to 3 days. The voicemail said 15 minutes to 1/2 hour in the line to be served if just a drive up purchase. I now owned the product and the risk was that someone else would get it before I arrived, hence the 3 day window. My option was to download the CTC app and cancel the order. (the only way it's possible) and get in line with the risk it would be gone also. Why did I pay for it then? In the middle of a job you can't wait 3 days. I may not even be able to attend then. Why is there not an express lane for those that have purchased product on-line that the web site declares in stock?
Called from Lunenburg Nova Scotia to get tools for a crew we have working up there. Staff was more than helpful and went out of their way to make sure we had what we needed. Picking up the items was even better. Locally our CTR has left a bad taste, wish we had your attitude and staff here!
Friendly and helpful staff
Purchased a set of car ramps at Canadian tire in Kirkland Lake two days ago use them for the first time yesterday and they cracked these ramps are rated for 16,000 pounds and they cracked with only 3000 pounds on them try to call the store and they’re always busy like the phone is off the hook cannot reach anyone it’s like because of Covid they don’t have to work anymore if there was a way to give less than one star as a rating I would terrible customer service
Terrible prices, shoddy products and staff who are stretched far too thin.
Excellent staff. Great prices.
One of the smaller Canadian tire stores. Well stocked however with a surprising amount of products and items. Good sized parking lot and friendly, helpful staff. The washroom however is atrocious. It's small, but it was filthy.
Pretty good selection of goods great staff
One of the worst Canadian Tire stores when you need to return an item. Truly outstanding underperformance from a customer service point of view.
Be careful. Everything over priced and will soon be on sale at 50% off.
Found winter tires on special 76 dollars off each and promptly had them installed by Shawn ! Then snowed on February 27 great job !
Found what I was looking for quickly. Items are almost always in stock. COVID protocols are very good, yet allow for access to the whole store. Good job.
Great place to find most thing you're looking for at reasonable prices. Isles are congested with stuff which makes it hard to navigate when you have bulky things in your arms.
Over the phone I arranged to pickup an online purchase before receiving an email notification that the item was ready for pickup. Despite being a busy Saturday morning the staff efficiently and pleasantly got the large item and helped me load it.
Don't ever take your vehicle here for a repair, you will regret it as well as meeting the staff. (maybe tires). I'm pretty sure I'm talking about your 'NEW' staff and I would never, ever bring my vehicle there ever again.
Ilses are little narrow
Do not purchase Dyson Products at canadian tire . you cannot return faulty products, REFUNDS ARE NOT AVAILABLE
Same as most other stores, just a small store.
(Translated) Ya de tou (Original) Ya de tou
Search the website before going to find out where something is located. Service is non existent beyond customer service desk. Ask one person where something is and they direct you to a general area to ask someone else and then they direct you to another isle.
terrible..disorganized..not enough staff..terrible service
Pretty good store
Do you need something? they might have it.
Staff were helpful, friendly, when not sure, found solution's .
Excellent
Great tool sales.
Always very helpful, fast service
Got my Canadian fishing license here.
Horrible experience my wife wanted to use the washroom and the lady at the service counter told she had to wait. We did for 10min and we left, all she had to do was give her the key. We left and had to go to wal mart
All employees wore face masks. Encouraging. Number of people allowed in the store was good. We had good assistance in directing us to product.
Great warehouse staff
Cool
I like it ..but people stand much too close..you cant back away or go forward with social distancing..large lineups when not in lockdown.
Canadian tire
Always professional and pleasurable to deal with.
Excellent customer service!!
Nice place to shop
Went and got tired today....all the service staff there are amazing!
It was great
I love shopping there
Was able to get what was needed here
Great service
Not enough staff
We had a very negative experience, whereby repairs to the tune of $1,600 were allegedly made. When my child almost had a serious accident due to the brakes seizing, further investigation revealed that the parts which were supposedly replaced appeared to be used, rusted and weak. Very dangerous and of great concern.
Visited the gas bar only, not many pumps can get crowded.
About half an hour ago I walked over to Canadian Tire from the Tim Hortons parking lot as the battery on my wife's motor bike needed a charge. It was 4:50 and even though the auto centre closed at 5:00 the person behind the counter grabbed …
Never work in my truck at never again
Poor service.. never have what I'm looking for! From now on shopping at Home Hardware! Far better service there!
Very helpful got what I wanted
Terrible telephone shopping experience!!! Called to order a product from flyer, always get "no one available to answer your call". But phone home hardware and they answer right away! CT needs staff to ONLY ANSWER TELEPHONE ORDERS, for people that don't have a computer! Maybe should have a Telephone order # on website!.
Nice people and wonderful service. Thanks for the great service....! I was on my road trip to Cape Breton for enjoying fall at this thanks giving long weekend. Accidentally my car's front wheel hit pothole and rim was damaged. Because of long weekend we could not find any garage to fix that. We reached store on closing time. Thanks to the Canadian tire staff who help me to find a mechanic and stand besides me. Excellent support from staff.
Very rude staff, hard to get around the isles of the store. I was very disappointed.
Great deals n clearance items n great staff
During covid and having curbside pickup, it was faster and more friendly than in-store. The man bringing items to the car was super friendly and fast. Thanks
It had all what we wanted and a really good deal on a garbage can too!
Didn't find what I was looking for.
Good and friendly service
They had exactly what I needed very friendly people
Small store and the employees don’t know what they’re doing half the time
Change the sale stickers when the sale ends not the day or two after
Found everything I was looking for. Thanks for the excellent help/service. Gan. Store.
Poor service & they don’t honour the return policy that is clearly indicated on the Canadain Tire website. I reported Maggie to corporate headquarters & got results! ????????
Always find what we need and Staff is always helpful and polite
Fairly priced retail, we'll be back.
Very poor service don’t put forth effort to help with parts
Nice staff a bit crowded
Very friendly. I had to do a return and a purchase and the customer service rep was very friendly and prompt.
Never have what's on sale and never get a phone call when items come in with a rain check very poor customer service
Raymond Polz was very helpful in finding the items I was looking for. Good job Raymond ! They should have more like him. A very nice polite young man.
It's Canadian Tire, there all the same.
Very helpful staff...
They love my dog, therefore i love them
Staff are actually very helpful if you don't see it on the shelf ask and if they have it in warehouse they will get it for you. They usually have lots of the sale items in stock
Not good at all web paige is very outdated on times the store is opened.I ordered and paid for my product on line to be picked up at the store. Three hours later I went to the store to be greeted by a very judgmental owner.i finaly got my product but it will be the last dime I spend in this store. People wonder why Kirkland Lakers shop out of town.
Slow service and expensive
Good selection
Great place for most of your needs
Very small store and most stock + sales are not available instore
Not enough cash registers open left the store with nothing
Great fishing section
Its like a dollarama that's more expensive
Usually has a great selection and sales
Happy
Very helpful staff and they had what I needed!
Easier to go out of town to make purchases. Either have no stock and if computer says they have 1 they can’t find it.
I came in this morning to get a snowblower
I went in to purchase something on sale and as always they didn't have it and didn't know when would arrive. Hard to find staff to help find things . Just not a place I go often. Wouldn't recommend it to anyone
Good selection but very frustrating trying to maneuver a cart through the aisles with the excessive boxes, ladders & completely blocked off aisles. Obviously have a storage problem and use the store front for all the huge boxed stock.
Food was amazing recomend the steak sandwich. Service was great :)
Went for flowers good selection
Closed Google had wrong hours
Great place to shop
Jordan and his team are awesome! Whenever we need something for our business renovation projects they are happy to help and will get it done for us!
Bad customer service
Helpful staff. Got my Ontario fishing license there and some lures. Definitely would stop there again.
Aisles are crowded with stuff but usually have I need
Staff are awesome, they seem to know every single items location off the top of their head! Friendly too. Prices are marked correctly, store is clean, aisles are usually clear, and returning items are a pleasant experience!
Web site said they had 8 but when I got there they where out. Had to stand in line for 10 minutes to get inside and then only 2 checkers working so line to get out. That place has gone downhill past few years.
Out of black paint tone... Out of riding lawn mower filters... Brought in old battery with the tag. Refused to return 20$ deposit for battery I bought last year... they found my purchase on their database but insisted a receipt was necessary as evidence of purchase. Staff were friendly and helpful. Automotive guys solid and knowledgeable. Manager unhelpful and unapologetic. After spending a lot of money over the years at this store, I would have been happy if management made any effort in troubleshooting with me; rationalizing their position; or were even a little apologetic. I will make every effort to take my business elsewhere in the future.
Items in the flyer as adverticed between North Bay, New Liskeard, and Kirkland Lake.
I take my car there for regular maintenance and they're the most honest place in town, that never tries to sell you any more than what you actually need. I trust them. Go their first whenever I can.
unreachable by phone, always skeleton crew, store should could use some help. sorry I love home town shopping but it gets frustrating after so long of waiting and put on hold so many times.
Right where it was yesterday
Very friendly staff
Excellent store and service
Has to be the worst run Canadian Tire store there is . They specialize in empty shelves and pathetic hours. What Canadian Tire store in Canada is closed at 6 o'clock ???
Curbside pickup was excellent and the car service centre was very good.
Nicest hardware store in Ft. Francis, On., Canada
Good bunch
Very friendly, helpful staff!
Good selection of items. Very well organized. Staff are friendly and happy to help. Ordering through the store is quite difficult. I would rather order online and pick it up at my store I have had better success this way.
This Cdn Tire in Port Hawksbury was the only one around that had the food dehydrator that was on sale. It showed online the store had 5 so I hopped in the car and drove an hour to get there. There were none on the shelf so I asked and the woman looked it up and said she would get me one from the stock room. While I waited for her to return I was asked 3 times by different staff members if I needed help with something. I have never been in a Cdn Tire with such attentive staff members. Well done!!
Nice wide aisles
This place is the worst for automotive. They fix something in your car and but brake a new thing. Example bringing your car in for an oil change to find out your car is rattling or your trunk won't close because screws have been loosened. Would not recommend this place for automotive they're cheap for a reason and they've found a method to keep you coming back. 1/5 would not recommend.
Purchased a new Garmin GPS unit with the help of friendly staff
Neat store, found lots of treasures.
Always willing to help
Great store
Awesome customer service, purchased a bike here today. Staff was super helpful and friendly
Terrible customer service . Website shows two items in stock . Staff says there in the back and they won’t go get me one .............. call to talk to manager about it .....first attempt on hold for 10 minutes then a recording came on saying call cannot be completed and I get hung up on .......tried calling again on hold waiting for manager for 16 minutes , finally had to hang up as phone was dying . Store used to be great at stocking items that where geared towards activities based on kenora’s local idiosyncrasies but now not so much ..........i.e. pretty nice pool supply section for the one pool in town while the fishing department has been gutted compared to what used to be one of the better stocked fishing departments I have seen in a C.T. Kenora=fishing .....
(Translated) A small business but with everything you may need (Original) Un petit commerce mais avec tout ce dont vous pouvez avoir besoin
Nice friendly people found everything I was looking for
Once again let down by the terrible service in this place. Thank goodness I only have to go here for work, I would never spend my own money in this place. Management is especially lacking, it's no wonder theres no employee morale.
Very good service friendly staff
Staff not very helpful
Great place to find just about anything you could possibly need and get your oil changed. Just love this store and the staff is always super friendly and happy to help you.
Oil change etc showed me a problem with the steering -very helpful
After one of our tires fell apart outside Kenora, we were in a pinch needing a new set of tires. The automotive sevice department gave us outstanding service. Lynn Matlock went out of her way to make things happen and get us onto the road with a new set of tires in less than an hour and a half. Working right up to closing, Ryan Spencer stepped up to the plate and agreed to put the tires on immediately instead of us waiting until the next day. Wow!! Shane McCormick, generally helpful, gave a hand in helping us heat some food and did a good job of trying to sell more product. All in all, thanks to Lynn's leadership our experience of this Canadian Tire in Kenora was wonderful, leaving a favourable impression of the city of Kenora and allowing us to continue on our trip the same day. Well done Service Team!
(Translated) Good (Original) Buena
Nice outfit, they are all over Canada.
They had what was needed when no Kingston stores did. The new close time of 8pm was unexpected, but understandable in a small town like Gananoque. We made it there with time to spare even coming all the way from Amherstview. I'll gladly shop there again when I'm in town the area.
Hard to find the workers sometimes
Prompt and friendly service at this location. Returns are a breeze.
Probably the worst CT I have ever been to. Low stock, aisles are often cluttered and some staff at the till are not very friendly. Also the hours seem to be much less than other CT stores.
Was closed
9/10 the item I'm looking for is in stock. The only downfall is if the item is in the back. The pickers in the back either take too long or can't find the items usually.
Canadian tire at it's best !!!
Pay attention folks… If you are offered a refund card it expires. Would like an explanation please.
Amazing service on my truck and fast and friendly
Pretty good selection
Good
Awesome place and awesome service
Called to get a price on a couple products. Was told it would take 20 minutes. Find this totally unacceptable.
People are friendly.
Very very bored
A must stop
Good parking lot newly paved the store has good selection but could be expanded it has extended hours which are convenient for Sunday shopping and evening shopping when you have emergencies
Parking lot is small.
(Translated) Good service (Original) Bon service
PEI Travellers were very pleased with the pleasant, exceedingly efficient and timely service provided by automotive staff for repairs to 2010 Toyota alternator. The car broke down in Baddeck and had to be trucked to your shop for repairs. We were disappointed with the lack of rental cars in the area – it may have been due to COVID-19?? We got to spend an extra day in beautiful Nova Scotia and were elated to receive the phone call that the repairs were completed – sooner than expected on our part. Thank you so much for your efficient service…Sandra & Claude
Very small for a Canadian Tire and not the best selection. It is still a Canadian Tire with at least the basics.
Just like a candy store
Disappointing...
Worst customer service ever
Very organized and clean. Staff is very friendly. Easy to find what you are looking for
Good service all around
We use all of their services.....automotive, gardening, electronics, and household needs
Up until today, I would have given this Canadian tire a higher rating. Today Was a terrible interaction. We purchased a generator from this location, and unfortunately it stopped working a little over 2 weeks ago on a Sunday and this store was closed because of their hours. no big deal. I drove to the New Liskeard location, and they gave me a straight exchange. no questions asked. My next generator lasted just over 2 weeks and would not start. So I take it to the Kirkland lake location. I get told to bring it in after the mechanics take a lunch because someone needs to look at it, no problem. it took the mechanics 2 hours to determine there was low compression in the machine. This was after being told a compression test will take an hour to do (not the case for a single cylinder engine, max it should take is 15 to 20 minutes) Then it took another almost 30 minutes to complete the exchange after finally getting ahold of the own to inform him of the compression issue. There is NO REASON it should have taken this long for the generator to be looked at. I was there the entire time, and I between "looking" at the generator other vehicles were being swapped around the shop. I live completely off grid, I've spent upwards of over $5,000 in the last few months on materials. I can assure you, after how I was treated, I will gladly drive to the New Liskeard location going forward.
Good service Friendly staff
Daniel did a great job! He found the puncture on my tire and fixed it quickly! Also, he's very trustworthy, which is important when someone is in your personal car. Thanks!
They have products great service
Had what we were looking for
HUGE selection of Christmas Lights and decor! A must visit place.
Every thing you want
Great. Organized. Friendly
Awesome...had everything i wanted in stock
Not a good store to shop in. Lack of inventory wanted...poor service.
A++++
Not a huge store but can almost always find what I need and this store tends to have the best clearance section.
Good prices.good service sometimes short staffed
Needed emergency supplies, can always count on Canadian Tire...this one did not disappoint.
No pricing at all in fishing section, plus over 30 items in-store clearance on site that aren't in store. Will drive the extra 20 minutes to avoid store.
Quick delievery of curbside order... Quick service at the auto department -replacing flat tire I brought it. ????????
Very good. Lots of items, auto garage also there.
Saturday the store was crazy. People has whole family is there and very few were following the arrows. And not many social distancing.
Not the greatest
It was ok except for having 1 cash open .. we were 7 in a line up and only one register open
Had the sale item that I went there for. Helpful staff. Put item in my vechical for me as it was too heavy for me.
A wide variety of products at reasonable prices.
Curbside pick up was quick efficient and the young man who brought out my bags of dirt placed them in my car closed the trunck without slamming it ????
I bought my oil and filter at Canadian Tire and booked a appointment to change the motor oil in Kirkland Lake, Ontario. After the oil was changed I noticed the oil pressure was not where it normally sits on the dash gauge... seemed low? I checked my oil .....and it was dirty? They didn't replace my oil filter I bought and supplied. Ironically the mechanic working on my Chevrolet....also drives a Chevrolet with the same motor. I caught them red handed stealing from me. I mentioned it to the owner....he acted like it was nothing. Bunch of thieves. Still no follow up.....lol. What a joke.
(Translated) And as always good service and the world is nice (Original) Et comme toujours bon service et le monde est gentil
Slow cashiers
Was ok, but suprised there was no one at the checkouts when i was ready to purchase what I needed .
Great survice
Great place to get tool's
Really nice Canadian Tire store. The staff are very nice everytime I've been there, and they have a decent amount of stock and variety for a smaller location. Parking lot is not good though.
Every Friday I go and get gas at Canadian Tire gas bar. I must say that young lady working is a great employee, she is alway welcoming and remember the small details like my veterans card or that I’m getting loto. A true professional in her work. Thanks Young lady until next Friday. Good work.
I was not pleased with how a warranty for my battery was handled. To say that the person who looked after warranties was not in the store after I had removed my battery from my truck is not acceptable. My option was to wait there for close to an hour. What do you think?
Found aisles very cramped with products for sale. Carts can't pass so you have to back out and wait for other cart. So much product crammed into too small of a store makes it confusing looking for specific items.
Meh. Staff could be more helpful.
long wait. Not recommended if your short on time. I'm sure their trying their best.
Awesome store
Great store with great staff!
Good canadian tire store Staff very helpful
Thanks to all customer service specially to Mike for all support????????????
Great place can find most anything, prices are good
Great service
They need more workers. Long lines at the one checkout.
Never take your vehicle here for service!
Customer service is ok at best
Pleasant staff
Shop here a lot. Have no problems with finding items, returns or someone to help.
I loaded up my cart outside with plants only to learn that the store was closed! This was not evident! I was not alone. NOT HAPPY!
Smaller store but well stocked and staffed. Gas bar on premises. Property well kept!
Good selection. Store is cramped. Time to spring for a major expansion.
I initially rated this store a 3, because of the size of the store, instead of considering the fact that they had in stock just what I was looking for . Just a couple of items that we neglected to bring on our vacation. thx for being there, Andy ;}
Busy this Christmas Season.
They have what I need
Friendly staff.
Very clean. I know I mention it a lot in my posts but I like to walk into somewhere that you feel comfortable touching things and not going to slip or need to pick trash up. Canadian Tire is one of those stores!! Great staff as well.
Clean store, eazy to find and park, but service is everything. If someone waits on you and is help full consider youself lucky, just finding someone can be hard.