Reviews of Fort Erie RONA (Mall)

Chris Knutt

The team at RONA are always great to deal with. Jeff is always friendly and pleasant. The yard crew is very friendly, efficient and personable.

Clooney's channel

Dont sell products that are needed on most construction sites, try to manipulate you into buying the wrong product, prices are high, service is low, if you live in Fort Erie, you probably better off driving to Niagara falls to buy your supplies and products, dont shop rona!

Lauren Adams-Rice

Great experiences here! Love Bob in the Kitchen and Bath Dept. Have order both my kitchen cabinets and bathroom vanity from him, and everything has been great.

Chris Wilson

Excellent, friendly staff always willing to assist; quick to order if not in stock. Jeff and the gang are consummate professionals where service & product are paramount.

Howard Laviolette

Friendly service

Kevin S

I literally live a 4 minute drive from Turkstra Lumber, but due to their rude customer service and ridiculous over priced materials, I will now give all my business to Rona. Whether you call or go in with a question. No matter how stupid it may be. They are happy to help, explain and assist. Pricing is fair, and local delivery rates are amazing. Just a fantastic group of people and highly recommended!!

Mitesh Amin

Great customer service. No waiting even during Lockdown

Rob McConnell

Very pricey for what they are selling and where they are. It would seem that they cater to the local tradesman and are not really interested in dealing with public walk-ins. Will not shop there again.

Levi Dobbin

It's a Rona! Keep in mind, masks mandatory.

Nicole Marshall

What a great local store staff are always willing to help. Jeff the manager goes above and beyond to make sure you get what you want and need for any reno we have done. Keep up the great work!

Steve Ballard

Nice bright store. Helpful staff. Pricing is good.

Morgan Hall

Went in this morning as the plastic dispenser of a product I bought had broken, likely due to my own fault. I asked if I could buy a new dispenser. The manager gave me a new dispenser for free. When I was paying for a purchase shortly afterwards I thanked him for the great service. He gave me a 20% discount on the single item I was buying. This was both a surprise and not a surprise at all. I have gone in for a handful of bulk bolts and been given a spontaneous discount. I have gone in seeking obscure products that no one stocks anymore and the staff have gone out of their way to look up competitors who carry them and provide me with phone numbers and directions. Has every visit been perfect? No, but the staff is clearly oriented to respecting customers no matter how little they spend.

James Riley

Very friendly service. From the people on the counter to the guys that loaded my truck. Great team work.

Justin Smith

Friendly helpful staff as always two thumbs up :-)

Dan Flores

Nice friendly atmosphere, always helpful

RORE ROYAL OAK REAL ESTATE BROKERAGE

Great service and recently participated in a successful community event held in Fort Erie. Friendly knowledgeable service.

TomCrossSound

Grate place

Tony Fi

Smaller store ... not everything in stock ...very good service.... prices comparabke eirh other big box stores

Kyle Frayne

Very clean store, and helpful staff

Mike B

Rona Fort Erie is the heartbeat of this great community. The staff and management are friendly and helpful. This business gives so much back to the community. Way to go Fort Erie Rona!

Tricia Dickie

Wonder store! Clean and bright. Staf are very friendly and knowledgeable. Phyllis knows her paints! She has always been a great help!

carol mollica

Knowledgeable & Great service!

Cory Porter

Worst place to deliver too, they walk by you like you don't exist..ill take my business back to another lumber yard.

Ken L

Amazing customer service. Above and beyond expectations. 6 stars out of 5.

Crystal Webster

Excellent service!

Melissa Daudelin

Thank you SO much for your help today! We needed to replace our sump pump and having never done this before, we needed some guidance. Thank you to Jeff's advice at the curbside pick-up, we have successfully switched out the pump and have a dry basement! Thanks again for all that you guys are doing during this time of social distancing, you rock!

Dan Garrow

Went to Rona in Fort Erie this morning for drywall with my utility trailer, had to drive to the back to number 1 shed to retrieve three sheets of drywall. On the way in or on the way out as it is all gravel the trailers right side tire picked up a patch of staples and flattened the tire, one hour later went back with the flat tire to show them as they might compensate it,and was told that the staples where theirs, but they said to bad sign says drive in at own risk,well next time they will have to bring my purchase to the front parking lot if I make purchases there,not going to take any more risks as they do not take responsibility for cleaning up staples and nails or paying to fix the tire. We may have to go to Home depot, or lowes 20 minutes away may be worth the drive. At least they have paved parking lots and indoor shopping, I am sure this has happed to many more people and were told the same thing,and not even an apology from them, well your loss Rona,as if they would even care about write ups like this, your loss Rona Fort Erie!!!!

James Upper

Jeff and Elijah make sure that Fort Erie Rona’s Customer Service is being honored at an Exceptional level. They stepped up to the plate for me and deserve recognition. Thank you

Dave Sturdy

The staff are really friendly and helpful here.

Jopie Marazzo

Practicing safe distancing staff is always ready to help .

Dan MacFarlane

Possibly the worst Rona I have been to ,filthy and unorganized and horrible customer service. I will never buy from these people again.

Marc Lachance

Won’t shop here again ever. Don’t follow through with what they say they will do.

Randeep Butalia

Great addition to fort erie, akways a short drive away. Service is always courteous and helpful. Greay store, great prices.

Darq Burns

Excellent service. They added colour to my paint even though i had bought it at another Rona. Also gave me a loyalty discount on another paint purchase without me asking for it

Corey B

Hurry up they had lots of PT wood ss of Aug 31st. I went everywhere to find it and I found this little gem in Fort Erie.

Robert Rogers

The yard to pick stuff up was very muddy but staff was friendly and very helpful

Joyce Delisle

They are great people and very knowledgeable but their prices are higher then other Rona's as there are not really Rona but when u tell them how much it is on line they will give it to u for that price. Ypu just have to tell them the price is high and they lower it. Shame u have to tell them their prices are high, also they do not carry a lot of brands that Rona's carry so if it is in the flyer they may not carry it. Strange.