Reviews of Northland Ford - Flin Flon (Mall)

Loretta McGinnis

Great service with a smile!

Make Siege Great Again

I had a terrific experience dealing with the sales associate here but everything fell apart when the sales manager became involved. I put in an offer on a vehicle and waited 2 hours only to hear back that the sales manager was on the phone for two hours selling the vehicle I put an offer in on to another customer for more money. Afterwards when I talked to the sales manager and said I would be leaving a google review of my experience he asked if I was threatening him. Next sales manager told me what goes around comes around and that karma was going to get me. I emailed the General Manager about my experience and what transpired but did not receive a reply or acknowledgement about what had happened. The sales associate experience was amazing but needless to say I will not be coming back and cannot support a company that treats customers like this. In my three years spent working in the automotive industry I’ve come across some very good and very negative experiences, suffice to say I had an experience that was highly unprofessional, very disrespectful, and I would suggest you look elsewhere.

Nordmark Realty

Great service as usual from everyone involved with the purchase of our new Edge.

Kelly Mansell

great service

Janel McCorrister

Speedy and friendly service

Ryan Muldoon

Staff at Northland Ford are very friendly and always willing to lend a helping hand even if you did not have an appointment

Douglas Flett

i happened to be on the highway...coming home from The Pas. to STP...vehicle broke down..called your office n was referred for the next morning. I was given the help that I needed, staff was very professional in their work. Ii waited just like everybody, was given a shuttle ride to the hotel. I came back in the afternoon...got it fixed and was on the highway for home soon after that... I appreciate the job that was done. Very nice to know that I can bring my vehicle to any Ford dealership and get it done. Joe

Adam Ricard

Awesome customer service. The sales staff goes above and beyond to meet and facilitate needs. After the purchase is what really matters, and the entire staff treats you well. I will certainly buy from here again, and I encourage others to as well. People who have issue with this dealership should also talk to Allison, the GM upstairs. She is very approachable, and would work with you to bring you solutions.

Jeff Wilson

Nothing I’ve brought my truck in for has been fixed. Problems just keep piling up. Keep up the poor service and customer unsatisfaction! Great sales tho.

Thomas Layng

Nothing but good

Brett Pearson

Excellent service. Texted the day be for to remind me of my appt, picked up my truck and delivered once completed. Great experience

Shari Schiefele

The people are always great, unfortunately the problem is still occurring.

Anne Guilmaine

Nice and friendly staff. Excellent service.

Shannon Goulet

Truck got dinged in a parking lot. The damage to my door was a bit more work than we all thought it would be yet, the body shop and parts department had my baby back to me in a week. The work and paint job was immaculate! The staff even noticed my baby was in need of an oil change and because I have LMP pre paid service, the service department got it into the shop and completed the maintenance needed and even rotated my tires! Now I don't have to worry about making a seperate appointment. All the work was done in a professional and efficient manner!! Highly recommend anyone and everyone use this location for all their auto needs!

Danielle Drake

My Cessna (actually sounded like a small plane when I drove it haha) has been retired! My truck gets almost the same mileage as my SUV. It's a quiet, comfortable ride, and I get almost 1000kms to a tank! That's Wpg, around the city, and part way home!! So glad I made the decision to retire my old ride and get into a new 2019 F150 Sport! You should have heard me, literally, squeal like a little girl at Christmas when the delivery truck showed up with my truck. I think they heard me a block away LOL

Dean Michael

Great staff - helpful and friendly in a nice welcoming clean environment. Great selection of new Fords and a nice selection of reconditioned used vehicles. Very helpful and professional service and parts staff too!

Bill Karalash

The sales team is the best!

Terry Tulman

Very professional and was very satisfied

Old Lazybuzzard

always a good experience, rarely disapointed

Joy Jones

Very good service at northland Ford!

melanie dawn

I was recommended to Northland Ford and I couldn't be more happier ! Kristian helped me get into a brand new 2016 Ford Edge and I am very satisfied with my vehicle. The staff is very friendly and helpful, I had such a great experience and the environment in Northland Ford is very welcoming. I really recommend Northland Ford to first time buyers for a great overall experience ! Thank you Northland Ford!

Rich Tube

Great experience we had! Team is knowledgeable, fast, friendly and patient with my hundred million questions. Am excited to be a new F150 owner!! Thanks for everything!, ????

Kerry Raddysh

Service was dam good????

Tim Hanna

Service was done by a qualified tradesman who inspected all fluid levels and service points of vehicle. During the service inspection I was told my brake pads needed replacement which was done at a later appointment. I don't drive a Ford but they had no trouble with my Toyota.

allison wilson

Great dealership with great people!!

Bass Wanderer

Very friendly staff and good fast service make this place the best in the west.

Tosha Patterson

They share the Ford culture of the custromer first but I find that Northland tends to go above and beyond for satisfaction and comfort. For example I had a tyre issue in the middle of winter. Not only did they troubleshoot with me and figure out my tyre problem, they returned my car with a clean windsheild, cleaned backup camera and sensors. They also always explain your paperwork in detail so you know what is happening with your vehicle and what you are being charged for.

Robert LeSage

Great sales experience. Friendly and experienced staff.

Allison Bennett

I was pleasantly surprised to be in at the time of my appointment and the service department was very good at explaining my questions.

Avalisciousful

Awesome service

Dale Knutson

Norman Mckenzie and the staff at northland ford did a phenomenal job with assisting me on getting my new vehicle. My salesman was Norm and he went above and beyond to help me out. Thanks norm and northland ford keep up the great work.

Darcey Davidson

Allison Cooper is to be commended for the leadership at this dealership resulting in having staff that are professional and courteous. Ther service department has always been excellent . All in all a very positive experience .

Glen Rideout

Lv this place..the people are Awesome

Lalala Lala

Good mechanics but they sometimes don't listen. Had to rebook because they didn't fix something I mentioned.

Brad Erikson

Worst customer service.

Chris Lenderbeck

Friendly people, fast cars and good times! I love me some Northland Ford!

john benko

Northland ford in the pas body shop did an excellent job on my truck highly recommend them to anyone thankyou for the friendly and professional job

Darnell Francoeur

They get you in very fast for service thats why there are stars in my review but 2 times in my last 4 visits the oil change i requested to be done with the other maintenance was not completed when i picked my truck up.The first time i brought it back in the next day to have it done having to go without a truck for another half day without any discount givin for forgeting to do the oil change. This time i will just do it myself im not returning there and going without a vehicle again. Also this visit was a warranty job as the ford factory parts put on were falling apart after 5000km and after looking into it online because i wondered what could have happened it seems they were probably not installed right the first time but this was just what i got from reading forums. This is the first review i have done after many visits as i am fed up with the service there as i have experienced some very expensive mis trouble shooting and being charged twice to diagnose the same problem.

Michael Perrick

It was a pleasure dealing with the staff at Northland Ford.

Bob Huck

Our missing key problem was handled well and very promptly. Thank you.

Jordan Arnold

I had no trouble finding a car that was affordable for me, and the staff was very helpful when it came down to buying the car. Thank you Jordan for all the help!

Carla Bowes

I find everyone I come in contact with to be helpful and professional. We worked with Mr. Allen Ducharme who was both effecient and personable. I also know this dealership is good at aftercare and you don't feel abandoned after the sale. The service department is as helpful and professional as the front of house. Would highly recommend to anyone.

cjcocn

we decided that a new car was required and worked with Al on setting things up. Al worked on finding us exactly what we needed and now my better half is all smiles. Thanks one more time to the folks at Northland Ford in The Pas.

Jason Radke

My experience at northland ford sales was very good.staff was kind,caring and very professional.They went out of there way to make me comfortable,in knowing they were going to service my ford to the best of there capabilities,awesome job!!!!!

Shirley Sealey

Good coffee and reading material while waiting for the oil change to be finished. Staff seem very cordial.

Dave Johnson

My service was initially for the Friday Jan 24th @ 1pm. Upon returning at 3:15 the oil change had not been done yet. As I was working night I took my vehicle. Had to book a apt for the following week and the oil change was completed.

Alan McDougall

Got more than I asked for. Friendly , efficient service by people who care about my needs and my vehicle. It's hard to find service like this any more.

shaylyn constant

Thank you to Jordan and northland ford for helping me purchase my new car, super helpful.

Pamela White

Good experience...no issues whatsoever...polite and knowledgement when I picked up my vehicle.

Nolan Bear

Service department is not the best, not very persistent when obtaining approval for a warranty part to be repaired or replaced entirely.

Debrah Chamberlain

I enjoy going to Northland Ford, everyone I talk to has a great sense of humor. There service is excellent.

Corey Thompson

Great service and friendly staff.

Sharain Jones

They were a great! They got me in quickly to fix my vehicle after the engine light came on. They also got me in quickly when someone damaged my block heater cord.

Barry Todd

Northland ford treats me perfectly.I went in for an oil change and they found a outer tie rod worn and replaced it and did a wheel alinment .I am going to BC at Christmas and appreciate what they did for me to keep our 5 year old edge in new condition. Thank you northland ford.

Mary Head

As busy as they can be they remain accommodating, bright, chipper and willing to take a moment simply to see how you are. I feel welcome and valued as a customer.

robert gogal

thanks for the prompt service i got in my RECALL. HAVE A GREAT WEEKEND.

Sylvie Dufour

Great service and friendly customer service. Very efficient!

Kathryn Drapak

Friendly, accommodating service, as I have come to expect. Thank you.

Tony Chupik

Great fast and friendly, just like always

Brennan Miller

Jordan Krost was very helpful on getting getting me into the truck i wanted, highly recomend this dealership, great customer support and they treat you well.

Delphine Naytowhow

I am always impressed with the service at Northland ford in The Pas Manitoba! I have purchased 4 trucks from Norman McKenzie! I am very satisfied with my purchase! I will continue to take my business there as long as he is there! He continues to do the best for me! Very friendly, respectful and he sure knows his fords!

Bruce Trampe

I had a rattle coming from my moon roof on my 2015 F150 Lariat and the issue was fixed quickly. Thanks to Jack and Trevor for the quick and courteous service. Whatever the problem was it was corrected and my truck is free of rattles. As always the service at Northland Ford is excellent...that's why I keep going back!

Benjamin Guay

The service was great and friendly. I was shocked about my repairs cost, the price was low cost and affordable. Keep up the wonderful job! ????????????????????

Jeannette Rigby

I was very pleased with the mechanic,explained everything , pleasant service from them all????????????

Michael Perna

Mechanic there named Phil took care of my truck and then brought me out for a drive and explained all work he did. Really good service.

Bev Beever

The service dept. really helped us out! We were leaving town and realized we needed servicing that day. They were great about fitting us in their schedule ????

Kevin Hutchinson

The World would be a better place if businesses had more staff like Jodie. She’s well aware of any concerns customers have and always does her best to get you rolling again!

Calvin Davis

Always excellent service

Dale Powell

I have always received first class service from the group in Flin Flon. There is a positive attitude from the receptionist through the sales to the service. A very well run shop!

Yvonne Wells

Everything is great Love the service and my new Escape

Joan Prokopow

Professional, courteous, and friendly service.

Dan Lot

Great service

marty clemons

It was good.

Tracy Pietsch

I needed my front bushings replaced and the service person was very accommodating to us as we waited for parts she kept me updated on the parts and she was able to get me booked in for the replacement of the parts in good time and she was also very helpful with getting me where I needed to be while my car was in shop over all I really am happy with Ford in Flin Flon Man.