Reviews of Canadian Tire (Mall)

V M

The cashiers we're rude and uninterested in providing any customer service.

James Salvatore

It's canadian

Driftwood Pond

Great gardening centre, staff very helpful.

Michael Gushue

My fav

Mark Vanee

They literally have nothing in stock ever.

Jean-Pierre Drevillon

I did not find what i wanted but the young man who helped me was very kind...

Dan Kraus

Love this store, and the tool sales!!!!!!!

Julie Lafontaine

Great customer service

Dana Christie

Love CTC Fort Erie.... The GM there is both smart and handsome!

Manfred K

Good place to buy automotive, camping, plumbing, electrical products as well as home consumer products. Staff is friendly and helpful.

Greg Dallas

Always got what I want there

Joe “Crash” Mckenzie

It's my fave

Harminder Grewal

I would like go send out my sincere regards to the whole team at Canadian Tire for the exceptional service they’ve provided me. Ive recently purchased a toolbox and was amazed at the customer services I received; I would especially like to acknowledge Kirk (store manager) for ensuring my toolbox was in stock and then arranged all shipping and handling which I’m truly grateful for. Overall a wonderful and positive experience; I look forward to doing business with your organization in the future. Thank you very much.

Kriss Rummerfield

Great service!

Rachel Holierhoek

Since the pandemic, the garden center is useless. Need to go to Niagara Falls location. Hopefully this will change for our location when things get back to normal.

Elai Idpan

well organized store. have good item displays. the isles are well spaced and there are many staff available in each department when needed assistance or guidance. the whole store is in well layed out plan making shopping very convenient. whenever there is a chance for me to visit flinflon canadian tire, i make it a point to swing by, as there are many things you will not realize is available until you see them in the store. it helps to buy when you have a visual idea, and this store delivers that.

Michelle Smith

Very cluttered and hard to find things. Seemed disorganized and messy.

Patricia walstra

Good store clean polite employees

Phil Rosettani

Moving back to this great Town a few years ago...the great Canadian Tire staff have welcomed myself and my family with open arms, warm smiles and always a positive attitude. THANK YOU to all your staff... walking into your store and being call by name makes one feel special and welcomed.

Raymond Massey

Good selection and polite staff.

glorybe03

Good service! Happy to help when asked!

Stephanie M

Manager Dana is absolutely wonderful. Not only is he cool and calm with covid and how busy the store is, he managed a seriously irate customer with respect and dignity. This was a little scary for myself and the staff around me but Dana had this guys issue resolved and out the door safely. I was really impressed with his professionalism and ability to address multiple issues all at once.

Kevin Tripp

almost every time I get automotive parts they give me the wrong parts. its very frustrating!!!!!!

Mirelly Lisboa

Diana in garden centre was always amazing. Many times we went there, she helped us kindly. Thank you, Diana.

Poprocks Mobile Karaoke Recording Parties

Everyone is helpful.

Professor Squall

The friendliest Canadian Tire I've ever visited and I've travelled from coast to coast by car.

William Gwin

Helpful staff, well stocked, great app.

Ordaldo Ravine

The employee who served me felt imprisoned in her job. Hope she gets paroled soon.

Allan Wheelock

Great service. Great staff

Vicki Gruber

Always find something fun here!!

Gary Bailey

No help there

Keith Liebaert

Excellent service . Technician dropped what he was doing to quickly assess and fix heater problem

Loreen Kreuger

Very helpful and friendly staff

Bruce Haydon

Typical Canadian Tire Found in a small Ontario city. Have used auto service for a number of e-tests while working in southern Ontario, and while they seem chronically understaffed for the amount of auto service business they do, service manager is always friendly and accommodating.

Bree O

Nice Canadian Tire but a bit cramped. They still have almost every product but every once in a while you will need to go to another store to find the product you want. The garden centre during the summer is great and has tonnes of plants.

Innovation Electric Inc.

Good service. The staff are really friendly here especially if your a tourist and trying to ask for directions.

Doug Calvert

Always friendly service, well stocked, clean, and organized. It isn't the biggest Canadian Tire but rarely disappoints with selection.

Darrell Guest

Great selection and helpful staff.

TCR Web (tcrweb)

Good store that caries most everything you will need in emergencies

Mr. William Johnson

The best Canadian Tire

Shawn Foster

Helpful staff, we found everything we needed. Nice and clean store.

Leif Highland

Decent stock helpful staff

Joseph LaFrenier

The staff were helpful with our questions and found everything we needed.

Katriena Barager

Who doesn't love this place.

Justin Kwong

The store was organized by Canadian Tire standards but the checkout process is extremely slow. Staff were knowledgeable and helpful. Would shop here again, as it is the only option in town.

Mike Spiridonov

Great store, lots of deals here. Friendly staff

Izik Vehvo

Excellent staff, very good selection of products, and almost everything was on sale or cheaper than advertised! The store is very full and the aisles are a bit narrow but not problematic.

Martin Holder

People here know "Stuff" about "Stuff". I'm just amazed at how much "Stuff" I don't know. I also just went to purchase a bicycle tire and I left with A patio furniture and a Barbeque.

Cole Plaskett

Do not take your vehicle here for a safety. They tried to hose my wife for over 700 dollars of work that was entirely not necessary.

Ashley Jenkins

Great experience with Canadian Tires service department. Simon was a respectful, considerate and caring automotive technician (truly an asset to CT's customer service). I'll definitely be returning for future auto repairs and vehicular maintenance.

ILLUZION

Great place to shop very helpful

Sue London

I find the staff for the most part very helpful here. The challenge I have is every time I need any products for the instant pot pressure cooker they always seem to be out of stock.(eg. 8qt Inside lid rings, 8 qt instant pots, 8 qt liner pots , and any cooking accessories for that size pot) Staff in this department have not been knowledgeable at all. Do your research for your instant pot pressure cooker before stopping here.

Toxic Nick

Found what I was looking for and it was a discount so I saved 80$

Matthew Persall

This is one of the largest Canadian tire stores I've ever been to. They are polite and professional, the shelves are stocked very well with nicely priced items

Kevin S

Pretty good store considering it's Fort Erie. Usually have stock on everything including sale items. Dog friendly. Which is awesome.

uday manoj kumar reddy

Responsive staff

John Gilmour

Staff do the job at best. Some are ignorant. CTC prices have become stupid expensive for China junk. Think about it. "Canadian Tire" and nearly everything in the store is manufactured off shore. There should be a law against it.

Mad Chop chopface

I feel sry for the ppl working there

Ken Carter

A great store with a friendly helpful staff. Sometimes is quickly sold out of a product due to the fact it is a small store.

Brayden

Not the biggest Canadian tire but its there

Domenico Scangiaterra

Very good and polite people working there

Boris Acevedo

Excellent. Great personnel, great place and well supplied.

John Gaunt

Had a problem with my car while crossing the border. Called and spoke to Casey. Instantly made me feel comfortable while I was panicking. He arranged for a tow to their shop. After my car was checked they told me it was just a loose battery terminal. They fixed it and didn't even charge me. I couldn't get over it. This is the best car shop I've ever been to. Cannot recommend them enough.

Leonardo Cortes

Canadian Tire is Canadian Tire is Canadian Tire...

Ken Allen

A little shorthanded when In was there. Good service but slow that day.

Nick Thies

The manager at this location doesn't care about his customers or employees. He will run it to the ground.

Jimmy Jopp

They have online shopping. Phone in your order then pick it up the next day. C/T personnel put your items in vehicle and off you go. Really handy for me 'cause I'm crippled. ????????

Wanda Butler

Love Canadian tire this store has way to much product feeling very claustrophobic

Dragon Master02

Waited in a line for 30 minutes then another another 30 minutes had 4 workers Trying to find 1 item that they miss placed,h tlast man got it right away while one nasty women told a worker if he can't find it tell us they don't have it when you had 6 in stock. Maybe if you didn't hire incompitat and rude workers you would have an organizer and functional store

David Duarte

Friendly staff. Customers too. Random guy told me which plunger to buy from his personal experience. Brought it and it worked just like he said.

louaye benhammadi

(Translated) Good shop, to buy tools and products for the car .... all. On the other hand, clerks are more or less helpful, most of the time when you need help there is nobody, and when you finally find someone, you are entitled to a brief and vague answer or they call someone else. Very friendly customer service employees ........., an employee has already gone to dinner while she was not finished answering me. The employees of the caisses are probably the most smiling. If we forget the service, it's a very good store, everything is in its place and we do not look too long. I highly recommend . (Original) Bon magasin, pour acheter des outils et les produits pour la voiture....tous. Par contre, les commis sont plus ou moins aidants, la plupart du temps quand tu as besoin d'aide il n'y a personne, et quand tu finis par trouver quelqu'un, tu as droit à une réponse brève et vague ou bien ils appellent quelqu'un d'autre. Employés du service à la clientèle très sympathique........., une employée est déjà partie dîner alors qu'elle n'avait pas fini de me répondre. Les employés des caisses sont probablement les plus souriants. Si on oublie le service, c'est un très bon magasin, tout est à sa place et on ne cherche pas trop longtemps. je recommande vivement .

SRmainecoons Maine Coon Cattery Kittens & Babies

Great service in the automotive department, however the store manager needs to learn people skills.

Tammy Arsenault

I tried to return merchandise with receipt purchased from another location. Was given a hassle over $10. Will think twice about shopping at Canadian Tire.

christine watkins

Great service

Ramiro Cotarelo

These guys saved my butt. This location did not have what I needed to make an inverter they had in stock work for my application so Matt and Bob were able to modify existing jumper cables to work with the inverter for my application. These guys saved my he day. Props to northern ingenuity. I would not have been able to make this work otherwise. And Canadian Tire, if you read this, your staff are what makes your mark in the community, not fancy marketing. These guys deserve recognition.

Trish Walstra

I love shopping there

Yvette Loke

Excellent service for car repairs.

Anne Guilmaine

Great service

Tony Street

Its "Canada's Hardware Store!" What more can you say?

ED MUELLER

Friendly almost like family

C Mum

Again what I wanted wasn't in stock had to order from Amazon

Rae Wiens

Pretty good. Found a staff member right away, helped me get everything I needed and was out quite quickly. First and only time there and it was a good experience

Nick Dama

Good

Derek Joon

Great place to shop

Mark Dodds

Bought a treadmill yesterday and the guys showed up today to deliver it. Service was excellent; from the customer service, who sold me the treadmill, to the 3 guys that delivered it to me today. Greatly appreciated...keep up the great work.

Nick Olivieri

It's a nice place to shop. Sale items are all in one place making it easy to spot them and find other deals. It is a bit on the small side when it comes to Canadian tire but I enjoy the small town feel of it

Ken M

Good products but its a pain to order online

Christine Stafford

Great store wonderful employes

Kecia

Better than Walmart for variety. A bit more expensive but worth it

Joe Michaud

I had some trouble finding an item that was on sale in the flyer. Asked a young lady who was busy stocking shelves to help me. Found the item and I was on my way quickly. Great job and thanks.

Robert Hughes

Not bad

TheChateau

Great service that day considering store was closed to walk in traffic because of the lockdown.

Ashley McDermott

Helpful staff. Great local store

Tim Furniss

Good selection of products for this area

StevoNitro

Nice to check out, while you're waiting

Todd Ostaszewicz

Great small town Canadian Tire. It's a small location but great for the city of Fort Erie. They were well stocked and lots of friendly helpful staff. It's tough to beat the sales at CT. I'd rather support a Canadian company than an overrated American company.

Ray Rosettani (Fort Erie REALTOR)

Great store! Conveniently located ... Friendly and very helpful Staff.

Nobody

I have never had a problem with this store or the staff. I think it is one of the better business's in this bo_honk one horse town.

Slug Daddy

Canadian Tire has everything you need

Jason Charles

Everyone was helpful..

Bradley Murie

Good selection

cody recchia

Good selection but most of the staff are children and dont know what anything is

The Back Forty Homestead

Had to return a very expensive pump because it was not working and they returned it without a receipt bought a year ago...no questions asked Thanks Paul and Sharron/Shannon? for the great service

Bonnie Schinkel

Nice friendly atmosphere

Riptide The Gaming wolf

Very clean and tidy nice staff

Holly Sxox

Went to buy gloves for working on a dirtbike, and they had literally 0 latex/nitrile gloves, only gardening gloves!! 4 boxes per person and yet they're so understocked that this is the only Canadian Tire that has none left in stock. I get that people want gloves due to covid 19 but c'mon, they're intended for mechanical applications so people like me can't find what they need because this seems to be the next thing people are hording unnecessarily! The kids at the one desk were trying to be helpful so that's one thing that's appreciated atleast

Dmytry Berdyshev

CANADIAN TIRE - WE CAN NOT!!!! This is a new slogan should be. Want to share some bad experience dealing with Flin-Flon store. - Wanted to buy a tool chest- found Two in stock available. Have to travel 140 km to the nearest store in Flin. And what? They CAN NOT find them! - They have one from shelf open but CAN NOT sell it without manager. - To buy online They CAN NOT deliver it because it is oversized item! Period! Two huge boxes can not be found! I wasted 3 hours of my time and about 60 CAD for gas to face such an unprofessional attitude!

John Newton

Shelves are - lots of stock

Major Nilla

Great friendly staff. The owners are great and they have the best food truck in their parking lot!

Susan Marley

Great store but not stocking everything in flyer sadly

Lucius Young

K

Catherine Hunt

Found everything that I needed

Ken Haughton

This is the best damn Canadian Tire store in Fort Erie. Lol

Hank W

Your average CT

Sharon Jardine

Great store

William Taylor

Alway loved this place!

Hans Goersch

Fantastic service people, very friendly and helpful even if they don't have what you are looking for, they will find out where you can get the help you need, I.e., transmission rebuild...very helpful. Good going

D Bertin

Had a safety done, vehicle sat in the driveway for months due to conversion to a camper van. On the first trip out we got 200km away and I felt some vibration. Pulled over and found driver's side rear as pictured. Lugs were finger-tight on passenger side rear, but fully torqued both sides of front. Luckily I noticed the issue before losing the wheel. Service says they won't do anything because too much time has passed.

Marlene Clee

Didn't have what l was looking for.

karol carvajal

I find many things, it is very well stocked

Heather Strom

It was a typical trip to the store.

edward mehlenbacher

more then just tires, camping , boating and home has it all

Tim Kukulka

Awesome place for hockey gear and Canadian chocolate

TomCrossSound

absolutely useless auto parts stor ! They never get it right !!

Rachel Mantyla

What a lovely store!

Matthew Pare

Friendly staff

Jay Haywood

Store is disorganized, cluttered, and a complete mess. Most employees are under-trained and or unpleasant. The "you must use a cart" rule is ridiculous. Using the same cloth the clean every cart is gross and unsanitary. On top of that they force you to use it. Go to Niagara Falls or Welland. Stores are bigger, cleaner, better staffed, and overall better.

Boilermaker Slash

Took a car battery back with warranty I thought it would be a rated percentage discount on new battery because the 4 year warranty was up this oct. Got a drand new battery .They also took covid into consideration for another purchase I returned and saved me money again the manager was friendly and seemed to want to help me .

A1 Pilot Dawgs Ltd.

So friendly and helpfully great store

Patricia MacPherson

Service is friendly and helpful. But aisles crowded n things hanging off corner racks. Dangerous to wheelchair users and children in strollers or walking down aisles

Robert Monette

I was in the parts area when customer service went out of her way to help me.

Sera Gordon

Always fantastic customer service.

John Durnford

The staff in this store are fantastic!

Sarah Maureen

Great store and very convenient.

Rick Vaillancourt

Always professional service and good price

Chris Haun

Great service. Everything we needed was in stock and a great price

Tony Fi

Interesting... Seem to have everything that you need for a small town

Zeta McMillan

Great sales on items you need!

G McD

The staff are very nice and helpful but the store is too crowded with stock that it's hard to manuover, especially during Covid.

Team Hollywood

Above and beyond.

Glen Mercer

Good selection of sale items

Darlene K

eh its canadian eh

Kyle Frayne

Nice staff very helpful, clean store

northbit

Just had some difficulty returning an item thus the 3 star, resolved successfully but anxiety to return there now lol.

Miranda michele Greer

They where great???? had an alignment done in a safety staff was very friendly and helped explain things to me thank you ????

Patrick P

Since the curbside started theses employees have been on point. Im in out within minutes, even with a line up. All around great place to be.

Blue Seven

Great selection friendly staff

Richard Hec

Big bright super store. Awesome addition to Niagara Falls.

T W

Always clean and friendly

Valerie Strom

Some things are hard to locate and it's not always easy to get assistance. Some things in the flyer are not even on the shelves as considered out of season.

Raphael

Slow to restock.

Janet Tremblay

Too much merchandise. No where to walk

Rob Kirk

Automotive employee IN the automotive counter area "Oh I don't know I just sell batteries you'll have to talk to them" standing behind the counter IN the automotive counter area when asked how much to have it installed. Due to Covid service exterior doors locked and access limited to this one side of same counter to which this conversation happened!?! You mean the guys standing beside you? Is this not a service here? Do I jump the barriers and ignore the signs? Is this not a full service garage? I went elsewhere and will continue to do so...

jim Pasel

I never have been able to buy certain products as dust masks never restocked

Alex e

Closest Canadian Tire to the US

Clayton Braun

Great staff, very helpful, very friendly.

Christopher Mitchell

Best service at a CT ever

Kim Rumak

Very good service! Friendly staff. Well stocked.

Badra Nour

Hh

AL MARSH

Lots of stuff were on sale..

Iona Johnston

They have everything but it is so crowded you can hardly get down the aisles . need a bigger building i think

Deb Wright

The staff was very helpful

June Punton

As usual advertised items were available

Richard Smith

Always a pleasure to shop there

Scott Winger

How do Casey, Kayla and the bald manager sleep at night for their actions. Fore Shame folks. This auto shop will do work you do not authorize, admit it and charge you for it. Refusing to return your vehicle until until you by $1200 when you only authorized $300 worth of work. Never take your car to the Fort Erie Canadian Tire.

creativemind26 los

Called them today regarding information on a product in the middle of the conversation the guy walked away from the phone an a lady proceeded to help me after that. If your not good with customers and dont have patience maybe this job isn't for you. Terrible hiring by Canadian tire.

Shannon Coleman

I love Canadian Tire! They have almost everything you can imagine and the employees are helpful.

Joe Andolsek

Great service in general and have continued with good practises during Covid19.

Mike Reidy

No help to find things when you need to.

Jeff Ruller

Found what I needed plus a couple of extra things. Good prices. Friendly staff.

Alan Walter

Do you mean China Tire? Unfortunately the Canadian Tire I grew up knowing, no longer exists. You would think that a true Canadian corporation if their size would respect the Canadian charter rights. Instead they choose to be agents if corrupt government and local health officials.

Fort Erie

I went to the store for rear breaks. Wayne in parts took the time to walk out to my car and take a look to make sure I had all the parts and equipment needed to fix them. He really went above and beyond for me. I'm happy Wayne was there continuing to make Canadian Tire great.

Debbie McNeill

Always customer centered and great friendly staff....

Derek Mackay

Big Canadian Tire

Lidia Odorico

Great deals

robert kloosterman

Great place

Oge Jean

Good

William “Bill” Livingston

Friendly and helpful. The store is not as big as newer ones but the staff makes up for it.

Ed Thompson

Not the biggest canadian tire but has what you need. They stopped selling guns but still have the ammo youll need. Lots of parking

NO

Both the hours on Google, and their website were wrong for Saturdays. I drove an hour and a half only for them to close as soon as I arrived, 2 hours before their posted closing time.

Michelle Robertson

Garden centre was disappointing.

Colleen Mason

Go for car stuff

Carol Rapattoni

Wonderful staff!

Dave Comer

Great services

Mikele R

Yes its Canadian tire

Romeo Brennan

Great customer service

Denis Paquette

Good retail

Randy Zaparaniuk Zapraniuk

Very good and very helpful like shopping at canadian tire

Scott Crang

They tried to charge me full price for something that was on sale had to show them to different prices not a very good way to run a store

Jason Fouchet

Good selection but I could't find anyone to assist me.

Paul Clavel

Very busy and crowded to much stock and not enough room

Kelsey Macneil

Canadian Tire is Canadian Tire there is not much more to say ..

Brian ogilvie

Very good had new tires installed were done in a timely matter although had to return when tpms sensor warning light stayed on had to replace one also done quickly at a good price Kayla the service advisor was fantastic a real asset to the company

carolyn taylor

Great place to shop customer service very courteous friendly willing to help no matter what

Wayne Wilson

Great sales all the time

Debbie Halverson

Excella t customer service

Rick Geady

Great selection, clean store with precautions for covid issues considered. Much like most Canadian Tire stores

Gary Davis

Little pricey, but a lot of great items. One should watch for sales, regularly. Great shopping, for sure.

Dave Mack

Clean and fast checkouts. Wide assortment of merchandise to suit many different needs

Jim Smith

Perfect. Found everything. Staff were very friendly and efficient.

Irmgard Upmanis

Canadian Tire is great! We found a part that we needed to repair our toilet at Canadian Tire. We had no such luck at neither of our local hardware specialty stores.

D P

Very helpful staff & manager

tanis h

Great service from Marcel in the automotive department when i had a flat that needed a replacement tire. Quick service, quite happy.

Sarah Kopp

This Canadian Tire has a small town feel. I always bring my dog with me and the staff love her! We go often for anything that can be purchased there. It's my favorite store to take my pup to for an outing when I need to get things!

Karsten Pedersen

Good for your family to get stuff

john benko

Selection

courtneyy97

Ordered an order online for curb-side, however I didn't pick it up in time, so the money should have been refunded; but instead I was charged. They connected me to the manager (not sure her name) but she was exceptional. Was quick to reverse the problem. Thank you!

Kyle James

Friendly staff, great prices, clean store

Noel leboeuf

Can always find what.

Art weaver

Purchased two gallons of deck stain forCurbside pickupGot it homeAnd found it had not been shakenTook me 15 minutes to stir it with a stick

Patrick Armstrong

Staff are usually quite pleasant. Products are good if you know what you're buying. Avoid re-taped packages. Too often have accidentally bought returned items only to return them again. Also, almost every visit lately I see at least one customer with no mask or it hanging down.

Chris McTague

I usually only visit the garden center which has a great selection. Plus the lady who runs it is very nice and knowledgeable.

ROB FOSTER

Can find what I need

C K

Friendly pleasant staff great atmosphere always helpful when asked.

Noreen Nesbitt

Its Canadian Tire- always something you need. Clean. Organized. Bright store.

Lida Greenaway

It's hard to walk around your barriers when you have leg trouble when asked if I could take s short cut I was told how around. NOT Good

Preet singh

Always got a deal here !!

Theresa Bignell

The manager here is not a very nice person. Was going to return a item was asked to leave without returning my item . Was very unhappy with him .

Rachel S

The gentleman that ensured my nieces and I was still able to get bike ride today. You made her year. I know that the pick up is extremely busy and not easy to contact people easy for order issues. I was a desperate aunt willing to wait for bike today.. didnt know item was damaged until I arrived. I broke down in my car telling my sister in law, that I wouldn't be able to keep my promise. The gentleman was able to solve it for me. My niece was thankful able to go out and bike and do one last playground before extreme lockdown during her birthday. THANK YOU SOO MUCH!!

Randy Zaparaniuk

G00d store helpfully people good to have a canadian tire

Tim Gaultois

I am from Alberta in Snow Lake on Holidays and attended the Flin Flon Location to purchase a pressure washer that was in the flyer for $399 (of which the store said it had 2 in stock and 2 were showing in stock on line). It was a 2.5 hour drive to get to the Flin Flon store over some pretty crappy roads only to find out that the store didn’t have stock as they were misplaced or possibly stolen ? After 40 minutes of looking, I was told by the Assistant Manager that there was none in stock and there was nothing they could do to help the situation. They could sell me another one that was on sale for $100 more without any additional discount.... I asked if there was anything they could do to better the price a little as I really wanted the other one... and was told “NO” and that was final. After committing to a 5 hour road trip to get a Father’s Day Gift... I did not intend to return empty handed and ended up purchasing a better one at WalMart for $389... I do not think this Canadian Tire should have sent me packing so easily !! Canadian Tire is a great Store with a lot of good Staff and good Product !! The Management team at this store could learn a lesson or two from the previous Management or others successful stores - Customer Service is where it counts ! On a good note.... I contacted the Canadian Tire Head Office Customer Service department and they were more than helpful (Hats off to them).

Ekal bee

Excellent place! Very helpful service too! Thank you!

Tracy Ennis

Excellent store. More than a hardware store. Most anything you need you can find there! Great shopping

Becky Fink

Love the staff in this Canadian tire store. Always great service.

Margret Lynch

Everyone is very helpful and friendly ????

9,999,999 M

It is a good place to find tools for any job and car parts or accessories.

Brent Campbell

Good friendly service

kristen barnhart

My 18 year old daughter and friend were traveling alone from the US to Toronto when they encountered car trouble. CAA towed them here. The guys not only went out if their way to get the required part, but stayed late to get the car fixed and back on the road. They charged a fair price and called the girls the next day to make sure they got to their destination OK. Would definitely recommend.

Rena and John Pearson

Good, had everything I needed

Teresa Donovan

They're okay they need to be a little more Hospitality wise trained

Diane Steeves

Very good service, friendly staff

Kathi Darton

Great easy peasy

Dan Garrison

I waited for over 3 hours to get my battery replaced under warranty

Marty LeDuc

It's gone downhill with new owners

Shelley Ringrose

I do not know I wasn't at Canadian Tire

Jeff Lyons

Good store staff always friendly and helpful

Douglas White

My wife bought some hats in cantire pembroke and I didn't like them so she took them to cantire ft erie to return them unused 3 days old with the receipt. Customer service was terrible, involving a supervisor and a manager, at one point employees questioning her whether the receipt was correct. The whole process took almost 30 mins. Finally they agreed but not without giving her a small lecture on what codes the customer should look for on their receipt? Unreal bad

Adam Verrecchia

Great store, helpful staff.

Russell Hardy

Well stocked store for small town. Not overly busy. Staff very helpful

James Roberts

They were very helpfull. Put my new windshield wiper on.

sharon surman

Sure glad to have a choice.

David Doney

In lockdown Curbside pickup only. Rang the bell Got a key cut While I waited curbside. THEY ARE DOING THE BEST THEYCAN

Jean Hall

Friendly helpful staff

Daya Mccumber

One stop spot for tires, sporting goods, and everything else.

Bagnell Williàm

Good place for shopping

Dylan Moore

Staff are extremely helpful and you can bring your dogs here with you while you shop!

trid baarda

Great staff!!!

Cal Manley

This is the 3rd time that I've been to this store recently, and every time I'm looking for staff to help. What the...? If you want to sell you need staff. Today I waited in line at the automotive departments for 15min only to be told that the belt I needed was in the seasonal dept. It wasn't and when I returned to the automotive department the line up was 8 deep. The place was packed with people wandering around looking for help. I thought it was a convenience having a Canadian Tire in town...I won't be going back. Ay least the Port Colborne store and Niagara Falls have staff to talk to!

Yanet Lopez

Friendly service small location but very clean and organized

Bruce Reid

Not the greatest.

Frank Giorno

Excellent service, thank you ????

T Kiser

Great business to shop at with a wide variety of product.

Mike Raymond

Very poor service at this store. Tried to return 5 miscellaneous items (valued $20) that were accumulated over a few months during COVID. Could not find items in the plethora of receipts I I accumulated. Customer service desk and several associates including a supervisor were unwilling to help and offer solutions to resolve this issue. During the same visit I went to the auto parts counter to obtain product information on brake parts. As I was a first time brake part buyer I asked for help. The associate was very unwilling to provide product numbers and information on the parts so I could research the products on my own. Said you will only see the information he was seeing on his computer. He also told me the only parts he had in stock where the parts I needed and he said he knew what the quality of the parts were because "he's been in the business for 30 years". I explained that I needed to research the parts on my own to ensure I was comfortable buying the parts. He reluctantly wrote on a scrap piece of paper the words brake pads and rotors with prices. I asked for him to at least add the sku numbers so I could research. At that time he quickly snatched the scrap piece of paper from my hand and scribbled the numbers down. At the same time the manager walked by and said they are master craft and that they were good, rather than helping to improve the service experience I was receiving. I then tried to find a few flyer sale items in the store. Shelves were empty, despite the store indicating several dozens were in stock. All the associates that I noticed in the store were doing all kinds of tasks other than working customers. As I waited in line on several occasions not one associate made any contact with me or the other customers to thank them for their patience and that they'd be served as soon as possible. In fact I felt responsible for taking up the associates time while other customers waited. Why did I take on this problem as my own? Probably because not one paid associate was doing so. After this lengthy store experience I took the time to send a detailed email to the store dealer. The store dealer failed to personally reply and to resolve at least the return problem I still had. Instead he passed my email onto the general manager who briefly replied and offered no solution or empathy to the experience I had. I had to reply and ask about the 5 miscellaneous items that I wanted to return which I still had in my possession. Once again the dealer passed my issue onto the general manager who said "sure we will process a return for the items". He said come to the customer service desk and I'd be helped there. Upon returning to the customer service desk to attempt returning the items a second time, once again I was met by the same challenges as the first time. Once I indicated that I received an email from both the dealer and the general manager the associates and several managers who had approached the desk continued to provide an awful customer experience. Essentially the items were finally refunded and the cash tossed on the counter in front of me. Appalled by the service from each and every employee there, I sent a new email to both the dealer and the general manager about this second terrible experience. Many days later not either of them has had the decency or professionalism to reply and to make a very terrible experience better. I vow to never ever do additional business at the Fort Erie Canadian Tire store. I'd encourage everyone to shop at other Canadian Tire stores in the Niagara region, especially the Welland store. The level of service quality at the Fort Erie Canadian Tire store is probably the worst customer service I've ever received. It wasn't once or twice, but most of my experiences at this store are pathetic. At this time of changing customer behavior as a result of the pandemic, I will do everything possible to purchase my products elsewhere whether it be online, from Canadian Tires direct competitors or even abroad. Customer service quality starts at the top.

Greg Papich

Its smaller than most but staff are friendly and helpful

Linda Orsoli

Nice staff, only 2 cashes open though. A little crowded in center aisles.

Thamy Rojas

All that you need is there

Robert J

There's no customer service, or mean and rude customer service. I wish one day I see this store go down bankrupted

Bob

Always great service

Scott Burridge

Good selection. Competitive prices. Well stocked. Very clean. Smooth checkout.

Ian Fairbairn

Large selection of products to choose from.

Collin Rayment

5 min to closing and they are closed! doors won't open

Chris Frisch

Great deals and good people working there

Kail Mccullagh

Terrible

Patricia Northeim

Nice store! Friendly staff. It had exactly what I was looking for!

Dave Sturdy

The staff here are great. This is my favorite store to go to because they are always they always make me feel so welcomed.

Mark Reynolds

Good Canadian Tire, helpful friendly staff.

Andre Leroux

Was great. Got a bike chain broke took it back to get fixed and they replaced the whole bike

Adam Januario

Very helpful and knowledgeable

W Wang

Really poor customer service and lack of flexibility especially given current situation. I called in this morning about purchasing a bike. I was told that it was unassembled and was still in a box. I could come to the store and buy it but I would not have a warranty. I was fine with this. I drove 40 minutes and waited 30 plus minutes in line. When I got to the counter I was then told this was not the case. The manager was adamant the policy was the policy and non negotiable. Canadian Tire would not sell any bikes unassembled. I was told I could come back at another time for the assembled product once I paid for the purchase. So basically if I wanted to buy the bike I would need to spend more than 4 hours doing so. No thanks! I will take my business elsewhere. When many companies are now trying to retain business through superior customer service. The Canadian Tire store experience is dismal.

J-C Tremblay

Great store awesome selection friendly staff

Marie Hildebrand

We have been going to auto service garage for almost 5 years now. Awesome customer service and reasonable price.

Beverly Carriere

Always find what I'm looking for

Adam Tripp

Other than the parts section, not too bad. For the third time I was given the wrong part with bad customer service. Idk whats up with that section of the store but it needs serious fixing

Sofa KingCool

Lacks inventory

Nicole Winger

Usually always have what I need pretty good customer service

Dan Hlady

Gets better with every visit. The management and staff are always respectful and helpful. Keep up the great service!

Frances Ariganello

Excellent store great service

Shahbaz

Great staff, amazing service!

Nancy Karr

Went to buy drawer pulls. They do have a decent variety of styles but all the same sizes so was not able to find exactly what I was looking for.

Terry Marie Mawhin

A manager shut off a call button Said he would send someone over & didnt bother.

Debbie Longval

friendly staff but should have a plumming person there it's kinda one you need to have knowlge

David Ferren

I purchased a socket set online for curb side pickup at this store. I placed the order on Monday evening and had the pickup notice in my email on Tuesday morning. Drove there, found the curb side pickup location clearly marked and with a large sign clearly explaining to call the listed number and extension to have an employee come out. This all went smoothly and quickly. Employees were incredibly prompt, pleasant, and helpful. I would drive out of my way to deal with this store again.

Evelyn Chiaravallotti

Knowlegible friendly staff, we'll trained on in store Inventory and location of items. Clean store. Staff very helpful.

CHERYL Pawlick

So big. Hard to find stuff

b de

I wish there were more small store like this. I like it.

Beverely Smithyman

Shout out to Donna, who helped me in the paint dept. Great service and very helpful! Thank you.

Diana Sider

They didn't have what I wanted so had to spend more money to get what I needed

Andrew MacInnes

Just a great Canadian tire

Matt Silver

The staff at this CT are friendly and knowledgeable The store is smaller than city stores but the seem to fit everything into it Gòod hours and a gas station across the road

Gail Kehl

Small town store but has everything you need. Staff helpful

Alex S

Worst place to ask for price maych

Ron

Never have what I am looking for

Barbara chowbay

They were awesome! Really helped me out

greg smyth

Great service

Brad A

I felt extremely unsafe shopping here due to being surrounded by employees and customers near customer service cashier while waiting In line. I asked and mentioned that social distancing should be enforced and then the employee Alan that doesnt seem to be very friendly purposely entered my personal space getting less then 1 foot from my body. I'm sure just to bug me. I then continued to stand and wait my turn while multiple employees came within 1 foot of me trying to squeeze by I hope I dont get sick now. Employees are not concerned at all about social distancing. They block half the area up front with shopping carts forcing everyone in line to be pooled up near customer service counter. The whole store is laid out in a way where social distancing is hardly even possible. Maybe some shelves and products should be removed to make proper room for covid regulations. Either that or lower the amount of people allowed in the store at one time.

Rupert Klyne

Stock matches well with city stores.

Dianne Conte

Good service

Nikita Turner

Customer service is a joke

Dwayne Colley

Home sweet home

Leanne Bartley

I need to let you know about Rachelle who is the manager at Canadian Tire. I’m from Winnipeg and the Canadian Tire in Flin Flon was the only store who had in stock what I was looking for. 5 kayaks! I asked to speak with the manager and Rachelle answered my call. Customer service is so lacking these days but not if you are talking with Rachelle! My request was out of the ordinary and Rachelle went above and beyond to get those 5 kayaks to Winnipeg. Rachelle returned my call and worked hard at her end to see that I was happy. The owner of this Canadian Tire is very lucky to have such a pleasant, hard working lady in the store! Thank you so much Rachelle for the EXCELLENT customer service! Your are 1 in a million ????

J M

Very friendly staff who helped me to choose the perfect food processor. I appreciate the help!

marco Del Rio

Friendly service Good sellection

rayvin651

Love this store! It's the Home Depot of Canada!

Terry Finley

The stores layout isn't well planned, hard to locate items.

Abel Ballantyne

Good service

Dean Vision

Really needed windshield wipers in a snow storm (mine broke). Showed up an hour before their official closing time and they were already closed. Thanks for the help!

MiMi Rivait

Great service..friendly and knowledgeable staff. They went the extra mile at every touch point from the floor to the leadership team. What a great feeling in a world where everyone seems rushed the Staff made us feel very welcome.

Mark Earle

Good stock. Friendly and helpful.

Robert Rogers

Well layed out, helpful staff

Shirley Foley

Good friendly service

Michael Abrams

Quick service. They email you when item is ready. put parking space and phone # in the email. That's it then they bring it to your car.

ron lawson

Hope they build it soon.Can't wait !

Antonio Deoliveira

Different fiyer than Toronto's

Joyce Delisle

My tail pipe came loose on the hightway just before the cut off to Fort Erie. I went to Canadian Tire and the gentleman said they could not help but would take it off so it would not spark and suggested a muffler place in town to go to the following day. He said it would be cheaper there than him ordering in all the parts. He was correct. My son took the car the following day and was please at the service and price. If it were not for the service guy taking the time to help me I would have ended up spending double or more. I go there for everything I need now because he was so helpful and caring.

willy peters

Great service

Tash Tsagouris

Staff is so friendly and they know where things are.

John Bisson

My visit to Ft Erie ctc auto service ended with complete satisfaction. The service manager was a complete professional giving me more reason to continue using their department. Thanks once again.

william harrison

came for an oil change. they brought it in changed oil parked it. paid my bill ,went outside and wouldn't start. they say it now needs a starter. never had a problem some wires hanging from under dash. i told them i will take it elsewhere so they pushed it outside in middle of firelane with the keys still turned on and left it.

Jade Parisee

Great store

Ron Carmichael

Great

Skyleir Skyleir

this place is the other one that needs to be closed down.... no customer service, or little with attitude. Thanks home depot ...

john kaminsaks

Great store, very nice staff. Tire department was very nice and efficient, but, having the entire staff go on lunch break between noon and 1pm. I wish someone would have said that when I was speaking to them earlier in the day. Still, great people, very nice.

Master Noel

Always long lines to cash out.

Mark Piraino

Great Service