We've got all the opinions of people like you who purchased the services of Ardene (Mall) near to the territory of Dawson Creek (Canada).
At the moment the firm receives a rating of 2.6 out of 5 and this rating is based on 19 reviews.
As you can read, its rating is average, and it's based on a high number of scores, so we can conclude that the evaluation is very reliable. If there are many people who bothered to leave their score when they've done well, is that it works.
As you know, we don't usually stop to give reviews when they are correct and we usually do it only if we've had a problem or incidence...
This Mall is classified in the category of Fashion accessories store.
Every visit I’ve made I’ve been followed around the store as if I’m stealing as well never greeted nor offered assistance by staff. The manager is extremely rude and communicates with aggression.
Love it
Sometimes I feel like a woman most times I dont. Lol wasn't me
The fulltime weekday staff are awesome and willing to help, even us gurls when we ask, without judgement. Lots of great styles and bargains.
I came in Saturday noon for Christmas shopping and came across amazing stuff. The staff was lovely, and they try their best to prioritize safety measures for COVID. It seems as though a lot of people are quite inconsiderate of that. I want to say this as a neutral standpoint; I understand that it gets frustrating for both employees and customers. I find that the employees throughout Park Place Mall during this pandemic are tired because of the inconsideration of others not wearing a mask or aren’t wearing it properly, but I also saw a review from here that the manager is willing to speak very strikingly in a sense about other customers not following the rules. I don’t know who the manager is at Ardene, but I do find that quite worrisome due to the impact it will lead to business. Frustrations should be said when customers aren’t around, but it gets hard and that’s understandable. The prices from Ardene is quite remarkable and affordable for young girls and adults so it’s hard not to come by and shop at this place. As a customer, I still will come shop at this place but I wanted to write this review to not only the staff but also the people who read this. Please, be considerate of the staff in their position as well as staff being considerate of their reputation for business.
Good
After being a regular customer for years, I will no longer be shopping at the Dawson Creek Ardennes. The attitude that the manager has is such a turn off. I’d rather spend my money at a company that deserves it and treats me with respect. Very disappointed as I’ve come across her on many occasions and she always has the same attitude towards customers
Arrived to find store looking out of business.
I called to get the problem fixed (got charged twice) and lady is super polite and it turned out to be fixed already, love this location too everytime the cashiers have something nice to say, xs clothes also actually fit me here without having to spend a lot of money its great for broke college students who also need to save up for med school... ???? (I'm asian so im really small and its almost impossible to find my sizes and proportions right!!)!!
Horrible customer service. They made a mistake for the tag- wrong size. The manager said NOTHING she can do about it. No refund, No exchange although they placed a WRONG size tag. Don't take any responsibility!!! If you are going to buy anything from there, make sure you check both of size tags, factory one and store one.
Nice stuff
Knapsacks and purses are great deals.
I like shopping there. The ladies have always tried to help me when needed. Someone noted that they felt followed, and I do agree to an extent. I feel if they stick to being helpful and refrained from going over board many people will have a good experience shopping there, because their Arden’s store is the first I find that carries good quality merchandise.
Good people good place
Staff is very helpful! They have really nice merchandise
Love this store they don't have this store in Fernley Nevada where I live
Love this place it has so much in fashion and accessories as well as where I get ally boots, shoes, and summer foot wear.
Its a big store and you can come across some pretty dope deals
Unclear COVID regulations/rules. The manager was rude and not wearing a mask.
This place has good clothes. But there's not enough room to walk. Too small for all the stuff they have.
Great place to shop for and with my daughter. Our favorite store.
Standard Ardene's usually the staff are chatting and you have to get their attention.
Nice helping staff and lots of nice cheap stuff !
I love this face because you can get so many great little goodies at such a cheap cost I have had a few items that I purchased and regret but I've purchased a lot of items that I still have so I'm very very happy with this store I'm sad that the outlets for closed but they offer little two for $5 goodie bags so those are cute too
so/so feeling
(Translated) Jsp too people say it's cool and cheap. (Original) Jsp trop les gens disent que c'est cool et pas chers.
Good prices.
Good
Always friendly & very helpful
They have nice large selection of items for girls and women. There's clothing - shirts, leggings, jeans, socks, underwear; accessories - jewellery, hair clips, keychains; footwear - shoes, sandals, boots; and more.
They spilt two pieces, and call it a sale. When you need two pieces suit the same size you cannot find it.
Great store. A lot of variety and sizes. Beauty products are also available. Always have amazing sales.
What's shown online wasn't available in-store. Disappointing.
Very good deals
The wife found a nice necklace.
Returned a top that didn't fit. They would not return the shipping cost, or even give the cash back. So now I'm out 10 for shipping the the price of the top. I don't usually shop here and won't again.
Something cheap and fun for you or a younger version of you.
A hostile store best shop online. After dealing with the power tripping fascists over hand sanitizer, found out they didn’t even have my boots in my size. The store shelves are not well stocked and in my experience this is a sign of going out of business.
99.9999 % people you meet in Oshawa is nice. If you wanna meet a rude one, ask for Nadele (not sure, I spell it right) at this Ardene.
Bunch of racists with RBF!!
I love this place. I got every month at least 1 to 2 time & everytime that I go there I always end up spending at least about $100 & at most about $600 on everything that I need to get for myself. ????
Terrible customer service, rude and snotty at Simcoe location
I like the manager! She's very friendly
Large store, lots of clothes, shoes accessories. They are reasonably priced but also not the best quality. I gave 4 stars only because I wasn’t greater while in the store and it was little cluttered. Overall nice store though.
A great place for clothes at discounted prices!!
Good deals
Everytime I go to Kingsgate mall I go to Ardene's its the best I love that store
Wow never coming here again!!! Went inside wanting to buy boots, the second I enter the store being followed by a security the whole time wow just left and went to Payless, bought my boots there ????
Need more XL options
Found what we were looking for and the staff was friendly.
(Translated) Great new business, girls are great. (Original) Super le nouveau commerce, les filles sont géniales.
Arsene fashion and accessories
Love the choices in shoes and clothing. Prices are responsible.
They were rude to me following me around as if I was stealing. I felt stereotyped badly
supervisor was super fun and sweet, everyone's helpful and nice ????????????
Google go home you're drunk I've never been to this store in my life
The woman that works there is horrible. Blond with glasses, obviously hates her job. Always rude. Today she yelled at me in front of other customers that I had to have mask with my face shield, I have a medical exemption. And obviously would wear the mask if could, hence the face shield. Maybe your staff need more sensitivity training.
Some good prices but clothes are hit or miss for sizes and really cheaply made fast-fashion. Like their leggings and I did get an awesome skirt from there, but every pair of sweatpants or pj pants fit extremely small. I'm normally a M but need an XL in some things
Love their fashion however, they need larger sizes
Always bring my daughter's here and they love it. Never leave empty handed and my girls are full of smiles! Very good deals through out the whole store on almost everything in store. Employees were very friendly and helped my youngest daughter find what she was looking for and even through in a free bracelet for her. Thank you timmins Ardenes I had a very great time and will be back for sure!
Well stocked, great selection, friendly and informative staff
I love this store! Great clothes and great sales!
Very friendly
Getting much better. I hope the prices come down a bit, if this was more like a erban planet kinda priced store they would go huge. ????
Girl heaven
I love this store because the staff are super sweet and non judgemental. They always make my kid feel great and I really enjoy coming here. A nice addition for sure
Amazing people great prices I love everything about this place
Grandaughter loves this store and girls are real nice to deal with ... Affordable. Great selection
Nice place and i love the earrings and necklace
Good sales friendly service
No you probably don't need whatever you're going to buy here, but you want it, and you might use it
Racial profiling. Poorly trained staff. Poor customer service. I have been to this location many times before. However the staff working today (October 27, 2021) at around 11:15 am we’re not helpful at all. No one greeted me when I walked into the store, instead I was immediately followed when I went to the back corner to look at their socks selection. Instead of asking if I could be helped, 2 staff members conspicuously “organized” items within my vicinity. Recognizing this I moved to the other end of the store and was followed once again. This is absolutely disgusting behavior. As a young professional woman of color AND a paying customer, this is completely unacceptable. **Edit: A poor and lazy generic response from the Owner no less. This has to do with the staff that you trained and not with the company itself. It is your responsibility to teach them which you are clearly not willing to do.
Honestly, the people in this store are kinda nice, but unfortunately the management of this company are really crap. I purchased two shirt there witch processed by one of the employee that i know from the store, trying to exchange it due to the size different, although i don't have the sales receipt anymore and i do able to get the store manager and assist store manager to vouch for me that i have made the purchased on the exact time and date. The management of Ardene won't even consider a exchange. Fact that not even mention the feeling of buying two shirt that witch is USELESS. I do understand that there are problem on my end witch i don't have the sales receipt any more, But it should be enough to proof that i did purchase the item in the store if both store manager and assistant manager can vouch for it. This is bad for business and everyone knows it, how do you expect anyone to come back to your store to purchase again after they been treated at the way it is. as a customer and also a person that work in the same mall. i will not go back to buy anything from them, and i believe my family won't, and most my friends won't as well. And thanks for that management person made this situation, they are -1 family for business. I do believe this can happen first time and it will happen 2nd time, who knows how many family will join me after that.
Lots of wonderful items
I personally love this spot. Wiener hehehee
Huge store. This is just what Elgin Center needs. They attract lots of business they have good prices they have friendly staff and amazing holiday deals. I did a lot of shopping here for the Christmas holiday I managed to get gifts for all of my nieces and females in my family. You should definitely check out this location it's much more inviting than the London branches
Good outlet prices, most items are 70% off. Sizes are limited, stock is inconsistent.
Staff are very friendly and very helpful.
Messy store. Not wheelchair accessible.
Alot of great deals.here they have shoes and boots and clothing and accessories, I have 4 daughters and injury love buying the surprise bags, they generally have hair ties clips jewelery and socks in them. .. always fun to open surprise bags. ..
Daughter loves this store
(Translated) Good price and PRODUCTS jewelry clothes and shoes (Original) Bon prix et PRODUITS bijoux vêtements et soulier
Good selection on clothing, jewelery, shoes and accessories. Fair prices.
Inexpensive and lots of stuff to choose from. Love this place!
(Translated) Many choices and good price (Original) Beaucoup de choix et bon prix
I love the stuff and it's good deal always
I had only spent a few minutes in the store and i was looking at a section to buy a piece i saw and liked. the lady with blond hair came up to me, looks at me weird, and basically tells me to move because she was in the middle of folding clothes. Horrible customer service. Not even a single smile nor hello. I felt very unwelcomed- never have i ever walked out a store so fast and so dissatisfied.
Fun for young teens or if you're looking for something to wear once or twice but 100% overpriced for very poor (and rarely good) quality.. staff are nice though
Kids fave place to shop
(Translated) Very large (Original) Tres grand
Nice!!
I had an ok experience but this mall had always been kind of sketchy and run down. I was not overcharged but the pajamas i bought were not the right matching size. The top was medium and the shorts were extra small. I have laundered them already so i cant take them back. I cna still wear them but on the tight side. It is partially my fault but it was the last one of its kind on the rack so i would not have had other options. Ive been spoiled by the Richmond center Ardene lady who double check the sizing to match for me. So check that ur tops and bottom match. I guess people swap out the sizes for their different parts
My wife and daughter, even my son, love Ardene, especially the one in Northridge Mall. The Northridge location has very good deals and is cheaper than the Woodgrove store, but Woodrove Ardene is also great. My daughter loves the grab bags and they are cheaper at Northridge Ardene. There is a good selection of clothes for a good price. My kids bought some cheap squishies today and a couple of grab bags. My wife bought some shorts for a great price.
I love all the stuff from there!!!????
Found some great deals to contribute to Easter egg hunt
(Translated) Big variety (Original) Grande variedade
Great selection at affordable prices!
Good store. Didn't have the right size but did offer to call around to other stores for me.
Im only giving 1 star even though I actually like a lot of the stuff in there and have been a customer for a long time... but recently I was treated pretty badly by the manager and one of the other staff in there last week, when I tried to get a magnetic tag removed that one of their employees forgot to take off of an item of clothing that I had bought a couple of weeks before. I called in earlier that day to ask if it was possible to get it removed, and the woman I talked to told me it would be helpful to have the paper receipt, but to come in anyways and they can see what they can do. So, it didn't seem like there would've been a problem, as I hadn't been able to find the receipt yet. I went in and the woman told me that I had to have the original paper receipt or Ardene won't remove the tag. I explained why I didn't have the receipt (I had tried on the items, which fit me great, and had them set aside at home for a couple of weeks until I started packing for a trip and noticed the tag). But nope. "Sorry, it's policy". I told them I could prove with my bank account that I shopped there, and I was even willing to bring in all the other items I bought from there that day, to show the other items that I spent money on that day. They could have easily checked their computer to match it, but nope, it's "policy". I was pretty upset as I bought the item specifically for this trip and I had been pretty stressed out getting ready to leave. I went home and ended up calling again to ask if there was anything I can do as I still had not found the receipt... so the woman on the other end seemed to have felt bad for me and said, OK, come back before closing and they can see what they can do! So, I rushed back (as I had less than 10 mins to get there) and even grabbed all the other clothing I had bought to show them. When I arrived they were just closing up and I waved to the woman and she just looked at me and said sorry, there's nothing we can do for you at this time. Wait, what?! You just had me rush back and not even talk to me? I had my bank statement ready, to show that I had bought from Ardene that day, and she said, Ok, she would check the computer to match the dates and items. But when she came back she said, sorry, the computers are down now and you need the paper receipt anyways. I don't get it! Why have me rush back for the same answer? She knew I didn't have the receipt so, why have me come back?? It was their employee's fault for not taking the tag off in the first place and I'm the one being punished? What was I even doing there, then? It was really only $10, and they couldn't have helped me out at all for even $10? Nope, it's policy. I was SUPER upset as it was just a waste of time and energy and noone bothered to even do anything for me. Really bad customer service! They just don't seem to care about their regular costumers, and make them run around for them and then make them feel bad for doing it. It's really too bad because I'm in the hood and go in there ALL the time, as well as my friends, and they are going to lose some great regular customers.
Cheap jewellery
Wish this location was an outlet staff are helpful if u ask, but they don't go out of their way to help u.
The are charging more for the same mediocre quality
I like this shop when I want to buy something cheap or last minute or boots on sale, tanks, funky lil pieces to add to my collections.. But unfortunately with this stuff it won't last very long. I mean maybe im just hard on my clothes boots and things But i find the seams fall apart often.. I buy my boots here but again, after a few months of wear they start to fall apart but you're pretty much getting what you pay for with this store but I like to shop here so there's that lol.
Love the clothes and shoes here!
My teens girls favorite place to shop, they always have decent deals and it's very organized. The ladies that work there are always asking if you need help. My daughters love there Jean's and tights which are good fits, only thing is they dont have clothing for plus sizes
Always the best service , specifically constance !
Store had a few useful items, clothes, shoes, jewelry etc.
Service wasn't great, sizing options only go to a size large. And the cheap swimsuits I bought were more money than I would have liked to spend. But I wanted cheap, so I guess you sorta get what you buy.
Its way bigger than the one in the Avalon mall, which surprised me a little
Reasonable prices and good sale.
Recently was at the Oshawa Center location returning a few bathing suits that were defective, the strings had completely come out on the sides without being warn. Once arriving the assistant manager Bianca was very helpful, I planned to swap for the same style bathing suits but they no longer had any in my size so I received a store credit instead and I left feeling very positive about my experience. Bianca was so kind and understanding I would recommend shopping at this location! :)
This store changes clothing locations around the store so often, when I come in to look for things I always have to ask after looking for 30 minutes... the workers are aware of how annoying it is for customers and legitmetly speak it outloud, but couldn’t care to make it easier for them, so I’ve finally decided that since this is the last decent location Ardene holds (all of the others are complete utter jokes to shop in), and even this is garbage I’d rather shop online. What a waste of time for everyone. They really lost a customer.
Horrible place to shop all the employees plus the manager are incredibly rude not a single one comes to greet you their customer service is terrible. It’s hard to walk through the store as there are boxes and racks everywhere blocking all isles. I was in with my son just the other day looking at clothes and over heard the manager and employee scoffing and being INCREDIBLY rude about the items I was looking at absolutely horrible staff.
(Translated) Sometimes surprising finds. (Original) Trouvailles parfois surprenantes.
Store was full of customers. Two women working, too busy talking to each other. I walked around with my hands full of things to try on. They did not check in on me once after. Too bad the staff was more concerned about their conversation rather than the customers.
I loved it! Will definitely shop at their stores often
The team are either extremely poorly trained or poorly managed (used to work at another store), they don't seem to know what they're doing and the customer pays more because of it. The system they use is cheap and awkward, so you need to know how to work with it, but I've had multiple members of staff ring me up now and every time I've had to correct the way they do it in order to get the best deal. Each time they seem annoyed and make no effort to understand how their deals work with their till system. After my most recent experience, I've decided it's not worth it to visit this store again.
They do not offer refunds. I tried to return an item 5 minutes after I paid for it because the colour was way different when I got outside. They would only give a store credit & acted like this was a one time favour for me. What a terrible policy. I will take my hard earned money elsewhere. Thanks for nothing.
This Ardene always has rock bottom prices. Good selection today.
My wife who was rudely refused entry to the store because she was not wearing a mask. She has a legal mask exemption which prevents companies from legally refusing service.
Staff is useless and too busy chatting to help. Clothing is cheap and super small fitting. Won't be back!
Got really nice clothes there!
Limited selection of earrings
It's good just for girls????and a lot of good stuff
Over charged 24.50 It's been 5 days & I still did not get MY MONEY bak The process to give me the $ they over charged me back is beyond ridiculous
I go to our genes once a year black Friday and clean house
Oh dear, what a disappointing experience we observed at this location. There were two employees in the store, one manager and one other. While I understand that Covid has meant that the store needs to implement new rules, it is not the managers responsibility to interrogate customers. The store has a two person per household rule, that is fine, however when I heard the manager accusing a customer of “breaking government rules” as they spoke to another customer (both in separate groups of two)I had enough. We put down our purchases and refused to support this store with our business. The manager (I wish I saw her name) personally attacked a customer. There were other ways that she could have spoken to the customer, that would have been polite and professional. Again, it is not her responsibility to make sure that customers are not speaking to each other. ARDENE - can you speak to this?
Great place for discount fashions! Only draw back is selection of sizes, definitely pays off to shop here frequently
I tried on a pair of shorts and a shirt yesterday and I loved them so so so much but I didnt get them because they were a bit too expensive for me. I want to go back.and get them this summer though because they really were so cute.
Mixed emotions about this location. Great stuff but styles I liked couldn't be found at this location. Good prices. Half the staff were fun and social, the other half looked like it actually hurt to be remotely pleasant.
Great store one of my favorites! Always find something I like and great deals. Very good customer service friendly fast reliable. I wish i could walk out without buying something lol but they have so much. Cannot resist the grab bags always get something sweet in them :)
Wast collection of shoes , bags and clothes!! Very helpful staff .
I love Ardenes . The girls that work there are so nice and helpful at the simcoe one .. I love ❤️ that they have a plus size now . I’ll definitely be going more often now .
Reasonably priced stocking stuffers
(Translated) My teen loves this store (Original) Mon ado adore ce magasin
I got shoes and shirts from here and they broke and riped not happy their cheap
I always shop here its my favourite store
Great prices...and selections. Sizes tend to be too small.
Disgusting attitude from the manager so understandable why the employees follow suit. You are as strong as your weakest link.
Love the prices :)
Great deals.
There gift bags r cool
Decent clothes and good hair accessories but not very good makeup. I love their shoes too, w/ lots of variety and great quality their shoes are probably the best thing there.
Best place to buy clothes. Friendly customer service.
The only Ardene Outlet in Nanaimo. Best place to get a bunch of great deals.
This is a fun place to shop. They do not have half sizes in shoes. That was very disappointing. Still, accessory heaven.
Large selection of everything ardene offers. But I'm finding this store in general is getting too pricy and the quality isn't even that great.
Always something fun to buy
Great clothing store on the cheap
Its so nice
Bought Christmas presents for my granddaughters here
Great selection of items and friendly staff!!
Lots of great fashion and accessories at reasonable pricing
i stopped by this location looking for some basics for my closet. one staff member in particular was extremely helpful, i believe her name was lorraine. to any managers who read this, give this girl a promotion! shes a rockstar!!
Really really crowded with products, no room to look around, they should move the over stock to the back....
Love this chain of stores !!! Best bang for your buck and with the cost of rent , gas and food , at least I can look like a diva on a dime from here !!!
I would give zero stars if I could ordered my daughter a jacket for Xmas supposed to come dec 8 no jacket was ever received and no Xmas present for my daughter and no way to contact you know you could have just stole my wallet
Great store to work at. Enjoyed my time there. Loved my team.
Can find just about anything here
Rude staff
(Translated) Many products but the quality just passable (Original) Beaucoup de produits mais la qualité juste passable
This place has terrible service, my friends and I were told off by one of the staff members, it was extremely rude and I definitely WILL NOT be going back to this store! Should really hire, Friendlier, more polite staff, and should tell employees how to handle customers in a better fashion! We weren’t even doing anything wrong, at all.
Good deals, but edgy stressful staff member:-p
All Ardenes only cater to petites, making it hard for the average shopper, forget plus size. Also all of the products are incredibly low quality and are very cheap made.
Great for teenage fashion or for the young at heart. Trendy accessories. Polite helpful staff. Great prices too!!????
Love it ,my baby girl loves the lil trinkets donut pens, coin purses, ect!!!
Terrible customer service. Disorganized. Assistant manager was not helpful at all, told me I could Google the customer service number myself.
Every time I go into this store they follow me around like I’m going to Steal from them! I went in there Thursday night with my husband and baby to look around, and the girl followed us from the front of the store all the way to the back. She was pretending to mess with one of the displays. I looked at my husband and said let’s go, she followed us to the front again. It really makes you feel uncomfortable when someone does that.
Style of clothes and accessories is amazing
(Translated) Paz interested in a shop that sells clothes made by children (Original) Paz intéressée par un magasin qui vend des vêtements faits par les enfants
(Translated) Perfect place for young girls and Ms. now can buy for sizes a little bigger (Original) Endroit idéal pour les jeunes filles et Mme maintenant peux acheter pour des tailles un peu plus forte
This is something I find unusual for me to say... their inventory was rather sparse. Usually there is barely enough room to walk around. Today, it was the complete opposite. I hope they're not closing down.
Good service
Love this store. Employee's are always available for help. There's always a sale & new stuff weekly????
Hi, well when I usually go to the mall I never go in here, well today I went to look at the slip on shoes that r like " toms" , so I was so execited when I saw the price so they even had buy one get 50 % off so I got a nice pair of leggings for spring, loved shopping there will definitely be back , when I don't have my hubby waiting around lol ????
(Translated) Very well (Original) Très bien
Store is very stocked and clean
Love shopping there
This store is TERRIBLE! They are rude, little help, and make you feel like an inconvenience. I would suggest that NO ONE wastes there time going into this store. Don't waste your money on there cheap products either. Very disappointing!!!!!
This place has some great stuff
Great staff, had one staff member search through their entire stock to help me find a bikini set in my size, helped me mix and match to find something that looked nice(plus so hard to find my size) but they were determined and were a great help and in the end found exactly what I wanted. They have a great selection of products at great prices, love the sales. Some inecpensive but Really pretty jewellery. Will definitely be going again.
nice staff and really helpful
Never going back to this store, the manager is so arrogant and the worker as well. I bought a pair of shoes which were defective as the first time i wore it, its sole came out of it. Although I bought it from some other location but i was told that its ardene’s policy that will replace or refund things boughtfrom different ardene store as well so i took it to this location and choose another pairs to replace the defective one but the worker told me that she won’t replace it coz it doesn’t have tags on them even though i showed here the receipt and then afterwards the manager came and said i should take it back to the same store but she won’t accept that one and was quiet rude from the way she spoke. So yeah never buy stuff from them, they won’t cooperate incase you face any problem.
affordable
Great prices. Great variety. Always new stock for every visit. But, because it's a liquidation store they don't always have my size, especially in shoes.
Inexpensive footwear
Their website said they close at 7 pm, so I raced to get there. Arrived 15 minutes early, but they were already closed. That's one of my big pet peeves.
The outlet store in Nanaimo is great love the prices. And they always all most sizes
Awful
would really help if you either listed the hours of operation on your websites, or at the very least had phone numbers that are actually in use... seriously?
Every time I walk by It brings me joy and happiness And I’m a trans woman that’s in the process transitioning and I’m kinda nervous walking in there because I don’t wanna be judged
Very large selection of leggings. Store is geared more towards a younger crowd. Very nice place to shop.
bad customer service and the girls working are nowhere to be found when you need help or want to pay
I love ardene but I've never been so disappointed walking into this one. No one greets you no one asks if i needed help just gets glared at the whole time you're in the store . Even when you pay not even a thanks for shopping at ardene. No eye contact nothing just such a negative place to be I'll be going to grand prairie or any other ardenes until this one gets new staff
Awesome selection and even better prices. My only negative critique is that there may be TOO many choices :)
(Translated) A lot of choices (Original) Beaucoup de choix
Bought jeans for my daughter yesterday. When we got home, we removed the large sticker on the leg and now we have this glue residue that can't be removed. They're garbage now. Why would you put such a large sticker on these?
I love shopping here but its really warm this store.
Ardene's is a great place to shop, especially for teenaged girls. My only complaint is that their shirts are somewhat revealing or they are completely covering everything, there aren't many options in between. However, the staff are all incredibly friendly which in my opinion, makes up for the lack of the in-between clothes.
Great cheap and good place to buy clothes, and jewelry, ect .....
Australian manager here is such a fraud
Hi I was going to leave a awesome review a couple of days ago. But I was busy. I just want to say that the ladies at the Kingsgate location are hard working and I want to say made my Christmas shopping so easy and stress free. They had everything I needed and found what I was looking for. My 4 niceces will love all the gifts I purchased. And I just want to add that with the new restrictions the ladies are handling it will cigar and enthusiastic way. And just having a great care in the safety of all the staff and the other shoppers I want to say awesome . And you definite have a customer for life. This is such a great atmosphere to shop in. I just want to say thanks
(Translated) On sale I love buying 2 for one shoes. They are very cheap but better to buy those with a thick sole that last longer. (Original) En rebajas me encanta comprar zapatillas 2 por uno. Son baratisimas pero mejor comprar las de suela gruesa que duran más.
why do all ardene locations suddenly have instagram accounts? anyways my wife got yelled at by the saleeses staff here recently, ahe likes the store but will be wating a while to come back, hope the old woman who yelled at her gets fired... :/ don't yell at my wife!
They have a large selection of clothing and shoes, etc. Usually have some amazing deals like buy one get one for $1 or 70% off clearance racks. The quality of the mechandise isn't the greatest; but you get what you pay for!!
I never write reviews but am hoping the staff that were working tonight see this. There was a girl that came in and asked the two ladies at the front desk if she could apply for a job. They explained that you must apply online and she gladly said thank you and left. After she left, the two ladies at the front desk proceeded to make fun of the girl who had asked to apply! I was disgusted! They were talking loudly enough that I could hear and when I truned around to make eye contact with them to ensure they were aware that I could hear, the one girl says “oh but she was nice though”. I could not believe they would make fun of someone who wanted to be a part of their team. Sad to see. What else do you say behind your customers backs?
Kelly the manager is horribly rude and yells at customers over the dumbest things like when I was asking if shorts are available during this time of year. I will say the assistant manager is wonderful though!
Love the prices, staff and the clothes.
Loved stopping by here to get accessories. Usually the staff here who are at the cash and help out are super nice. Today I had a run-in with someone I think is the manager and she was ridiculously rude. I understand that these are all difficult times but we are all trying to figure out how to be out in public spaces again and her attitude was very unnecessary. Kingsgate is an easy go-to for me to shop all things but I’ll never go to this Ardene’s location again.
Staff was so miserable n unfriendly
Always great deals. friendly staff!
Amazing sales!
Love this place for their "specials" on leggings, shoes, bra and panties, hoodies, etc. Be careful of pricing. I always get cashier to double check that the item I want actually is the sale price...if not on sale today check in a week or two and price may have dropped or another sale such as one at regular $ and second item at 50% off. Always a good selection of products and their own brand ("Move" in the exercise wear of leggings, etc) is so soft, comfortable and well made. I've found a lot of bad stitching with some other brands and am pretty impressed that so far I have only bought one item where the sewing was crummy and it was the strap on a shirt, most times it's pretty good for the price. Check it out next time you walk past an Ardene store.
prices are good. Tried to exchange a pair of shoes with tags on and receipt within 5 days. Was given the run around until I asked to speak to supervisor/manager.
The WORST customer service experience I have ever encountered. The staff are very lazy and unfriendly except for one young lady named Courtney, who was the only employee working that day that acknowledged my patronage with a "thank you". I will continue to shop at Ardene's, as it is a Canadian company, but under no circumstances will I frequent the Lindsay Ontario store unless some of the employees learn the subtle art of customer service.
Great prices for what you get
Good deals right now
Love the manager...some staff are very helpful..
I am glad, I find shoes, size 11 here.
Always good clothes for my wife. Good prices too.
Good selection
Another of mt favorite stores. They've got a great selection of clothing & accessories. Would recommend going there for your next shopping trip.
Always a good place for accessories
It smelled like my mother did when she was alive
I went shopping at this location today with my partner (me a 24 year old woman and him a 34 year old man) when the store was fairly empty. We live in the neighbourhood and frequent Kingsgate mall. I had picked a few items to try on and he had picked out a long sleeve shirt to try on. Upon approaching the fitting rooms, the staff informed my partner that he could not try on the shirt because "only women are allowed in the change room". This was quite upsetting as he tends to wear lots of dresses, skirts and femme items. We were quite taken aback. I am not sure if this is a store policy but if so it should be changed. That is an oppressive policy against trans people and anyone who is gender non-binary. I will not be returning to this location.
Great deals
Great savings on today
The ladies who work here are a great group who obviously enjoy their jobs, great service
Dawson Ardene is the worst one Ive been in. I love the stores in Fsj and Gp.
Kelly is an incredibly rude and meanspirited woman and treated disrespectfully because she couldn't understand what I was saying I really love the other staff but this menace is keeping me from coming back
Excellent Atmosphere ????????
This is the worst clothing store I’ve ever been to. The material is so cheap and the clothes rip so easily! We tried to return some Pajama’s and the employee said no and went to talk bad about us to the other employee. 0/10 I’m not impressed.
(Translated) A must in Jonquière! (Original) Un incontournable a Jonquière!
This store is a liquidation store so everything there is what's left from other stores and is sold at HUGE DISCOUNTS!!! Go often because they get new stuff in literally EVERYDAY!!!
Literally the best place to shop in Moose Jaw
They dont have alot of sizes that fit plus sized women
Nothing remarkable
I know we’re in a pandemic and certainly it leaves employees stressed and overwhelmed with amount of people without masks. I would like to review saying they’ve done quite a tremendous job dealing with them and working hard. Yes, employees will chit chat and whatnot during their work, but doesn’t other store employees do the same? Now, I know that is not an excuse but I know these girls worked hard and they’ve helped me with quite a lot. There will be good days and bad days during the weeks of work but some people should realize that. I’ve had a lovely conversation to a lady after my purchase about many things and she was quite lovely! Ardene has a lot of affordable comfortable clothing for those who are on a budget and that’s why I love this store.
I'll just shop online instead after my most recent attempted visit. I was still in the process of sanitizing my hands as I was entering this store, but apparently that's not good enough. You have to use theirs specifically and be seen by them using it. I took my money elsewhere. It's not about the necessity for using sanitizer, it's more about how you approach people about it.
I want to say. That the staff and especially the manger are amazing. Always have the most awesome service. Every time I shop there . It’s so heart breaking to see how hard they all work in this time. Yet some other customers give them a hard time over there covid policies. And other practices, the company has to keep there amazing staff and customers safe during the pandemic. The staff and manger always act in the most up most professional when dealing with such customers. I just want to give a shoot out of how amazing the staff and the manger is. I will always continue to shop at this location . You don’t see that a most retail stores.
Excellent sales and revenue is great.
Great prices, good customer service.
They always have something different and fabulous and the vip discount is amazing!
It's a nice place to shop
Great deals all the time :)
Staff were extremely friendly and helpful.
Would be a nice place to shop if the manager would change her attitude. Never a smile on her face, doesn’t greet you or make you feel welcome and is constantly watching you as if you are going to steal, but yet doesn’t ask you if you need a change room when your arms are filled with clothes. When you do ask for a change room, just be prepared to get an evil eye from her and possibly an eye roll, or like I seen, an “ugh” and a glare. After being a regular customer for 2 years, you would think there would be a bit of respect for not only me but everyone else who steps foot in the store.
Decent deals
(Translated) Have never gone (Original) Suis jamais aller
EVERYTHING ur looking for .. at low prices n amazing trends .. ????
Good spot for the women. Got a gift card for fam and friends. They like it alot their
Friendly staff. Their stuff is better quality than Clair's imo
What a terrible experience. I will not shop here in Dawson again. Rude staff there was no help what so ever. Manager did not speak to me even when I was purchasing items. She gave me the return spiel and no other words. Store was a disorganized mess and it was a very poor experience. Manager is the rudest person I have ever dealt with in a retail store!
Very very pathetic customer service.Sales floor staffs are treating customers like their slaves.Asking the customers to arrange the items which they have tried before they leave.we had very bad experience with their service in rutherfrod mall.
I always stop by looking to see what's new. Very well organized and clean. The staff bend over backwards to help you. It's nice to see a group of young women enjoying their jobs. Always smiling and helpful.
(Translated) My daughter literally hoods (Original) Ma fille capote littéralement
Would give zero stars if possible. Went in with my daughter's tonight and was greeted with silent glares instead of a hello or anything remotely friendly. The staff seemed to watch us the entire time and even seemed to scowl whenever they heard my daughter's voice. I felt like we were not welcome in that store. When was time to pay we approached to an empty line up and nobody there to help us. I know they seen us as they were watching us from the moment we went in. It wasn't until another customer approached the line up that they came to help us. Still no greeting or a friendly smile towards my young daughters or myself. After paying we got a forced "thank..." Before she turned away from us. A common professional courtesy would have been all that we could expect. I don't know if it was because of who me and my daughter's are or if they are genuinely very bad at customer service or what. All I do know is don't think we'll go back anytime soon. Very unfriendly place.
Horrible service, my second time being here and the old manager there kept dropping my clothes in the floor many times before putting them in the bag. Awful manners and very unprofessional, especially in these times!
I was horribly abused and mistreated by an old woman with curly gray hair and glasses. She not only yelled at me and refused me service, she tried to have me removed by security for having a medical exemption. I was being completely polite and honest and told her what she was doing is discrimination.The security guard came in and bought the shoes for me, with my own money of course. He was a sweetheart. I Was just trying to shop and wanted to quickly get what I needed and go, she refused me service,completely which I know is not legal.Worst customer service I have seen in a long time.
Good prices on costume jewlery and accessories!
Really good. Ardene's always has such cute items
Staff is amazing had a problem with a pair of boots they gave me a gift card . At brantford store they would not help me at all thank you simcoe ladies
They have really nice clothes and the people there are very kind☺️
(Translated) Very good service (Original) Très bon service
Good for kids clothes
Can find different styles of stuff
Love this store
Good sales
Didn't buy anything