Reviews of Bulger Safe & Lock (Locksmith)

Jessi Lucas

Bulger is amazing. I had a hard time finding a key service that could help me with my snugtop canopy key, but they got it done right away. Great service and nice people.

Tracy Thompson

Had my new flip out key cut here, perfect job. I'll be back

Kendra Bjorn

I was referred to Bulger from another lock company who couldn't service the specialty type of lock on our commercial door. The company that put the lock in 4 years ago was not calling back and my door was insecure. Bulger promptly returned my call and dispatched a technician. They notified me when the technician was in route, he arrived in a marked van, the technician was knowledgeable and professional, best of all our hardware is working better than ever. Can't ask for much more!

David Rahfeldt

Very competent

Luke Allumbaugh

Locks and keys. They can cut steel keys also, so many bike and car rack keys can be made here. Knowledgeable staff.

Minddebt

Picked my gas cap lock in just a few minutes & was a fair price!

Tyler Anderson

Mobile techs available at a $100/hr base rate for labor.

Karyn Black

They are helping me to open a couple of safes. Great service so far.

Scot Pachek

Very expensive and proprietary.

Nick Wilcox

One of the best

Leola Wade

On time. Emailed me when work was done.

Wes Potter

I've used Bulger half a dozen times over the years and am always pleased with their service and selection.

Marla Fields Stetina

Excellent service and quality, no one better in the city of Seattle!

Apollo Kabukuru

Fast and efficient; Colt took care of 2 lock issues that required trouble shooting in less than an hour—under the estimate! He also took a minute to help me train my dog that barks and howls at strangers dressed in certain uniforms. Thank You!!!

Joel Mathieson

Excellent service. Wide selection

Weston Bishop

Had 10 keys made, took them 15 minutes. Fair prices, friendly service.

Kathryn Manahan

Bulger Safe & Lock are great at what they do. They run a solid business and are experts in the lock industry.

Clifford H Hansen

This is the only safe and lock company you will every require. If they can't do your job then it can't be done. Thanks to the team at BS&L!

Beth Younger

It was a pleasure getting my keys cut by Cam!

Ari Kohn

Reputable. Professional. Our non-profit relies on them.

Lawrence McGill

Nice safe business!

Menq Juang

Cam was extremely professional and prompt in meeting my key cutting needs.

Evan Minichiello

Our organization uses Bulger Safe & Lock at several admin and hospital facilities throughout the Greater Seattle area. Jeff always has prompt replies, estimates, and suggestions. I've worked with Colton in the field several times and really appreciate their craft. Highly recommend from a commercial building point of view. We have high demands for after hours and infection control and they are always agile to our needs. Bulger is our trusted experts.

Henry Wong

Brendan gave excellent service... always.

Joseph Revard

Very expensive, and not very accommodating.

Chris Galbraith

Always a great experience. Friendly staff and professional service.

big time

Best security solutions for your door. You'll pay for it. But it's worth it

M. Peter Juang

Prompt knowledgeable service. Love coming here each time especially for my property management business!

Dennis Kuwahara

Always quick, friendly and professional service. They cut your keys correctly the first time.

dennis fastenow (Marverotha)

Very cool place. Staff was really nice. Very knowledgeable about what they sell.

Carl Larson

This is the place I go when Home Depot can't do it/doesn't have it. They have excellent service & the sky-high prices that comes with it. The hours of their shop sucks.

Math 'n' Stuff Seattle

Prompt, helpful, and courteous.

Anthony Monaco

Ant weird key or security issue I throw at these guys, they always have a solution. Been going to them for years and will continue to do so.

Rocky Jorgensen

Great experience. My technician, Brendan, was very timely, knowledgable, and friendly.

Anthony Willey

I found a key for my car here that I couldn't find anywhere else, including all the big box retailers and hardware stores. Also, this is a legitimate brick-and-mortar business unlike most of the businesses you will find on Google when you type in "locksmith near Seattle" or the like.

Mukesh Kathayat

Very quick service!! Love it...

Vero Oeste

I was referred here after the machines at Safeway in Kingsgate and Ace Hardware in the LFP Town Center complex couldn't make the key that I needed. It was for a media-charging cart that has a locking door. They were able to make the copies with no problem and they were less than $5/ea.

Catherine Burt

I’ve hired them for my business and home many times and are always very professional and nice people!

Brek Lawson

Bulger cut me some room key copies about 3 weeks ago that ended up not working. Apparently, it was due to the blank the automated grocery store machine had picked for my "original." My roommate and I arrived at 5:17 last night, Friday, and were crest-fallen to see that we had just missed operating hours until Monday, once I'd already rung the front door intercom. But just as we turned and we're walking away, Jeff, a long time technician appeared from the back and opened the door and asked if he could help us. I explained the problem and what we were here for and then I even had a different unique key that he hadn't even seen before to copy. And before I knew it he's offering to take them all inside to fix and recut them for me with no reciept, nor charge, after hours! What?!?! Have I time-warped back 40 years when small businesses and customer service satisfaction mattered? 8 minutes later he's at my car with five keys the 2 old ones fixed, 2 new ones just in case, and one that he thought would have a shot to copy my strange new lock, and even explained why the original I've been difficult to copy. It turns out he even knew and recognized my roommate's mom a local long-term businesswoman in the community, but I'm pretty sure that's not what was driving his service. Nonetheless, it's further comforting to know that there's such a thing as locals in small business who care. Bulger ALL THE WAY!

Courtney Henderson

Great and friendly service from Brendan. They slways have what i need in stock.

Johnny Katsandres

Replacement keys always work

Angie Giroux

Brendan was the best! Fast, efficient, professional and friendly. He was in and out in no time. We love Bulger and will keep calling for future needs :)

John Butt

Service is always good.

Doug Kinoshita

Fast and professional service.

Jenny Wang

Excellent and efficient services! We came here to have your deadbolt relocked. Cam was very nice and helpful! Highly recommended.

Scott B

Professional, knowledgeable, and patient staff.. I keep coming back due to their ability to handle and resolve any issue I have. Best place to handle your security and locksmith needs

Meryll Larkin

Experts

Dan Greenberg

Lots of locks done fast & right

Kat Scan

These folks are great! Had to make keys for my Toyota when I lost them and they told me what I needed to bring them. Good service.

Anthony Vega

Great crew super friendly and knowledgeable. Be going to Bulger many many years.

Nam Dinh

Good service. CAM is profesional.

Raphael Puletz

Quick , great customer service, excellent service.

Sally Mizroch

I love working with Bulger Safe & Lock. They've been my go-to place for years. I'd like to give a special shout-out to Brendan who deftly installed 2 smart locks for me this past week. They are family owned and operated and they always stand behind their work. Highly recommended

Tray G

Good place

Hayley Michaelson

Needed a key for my thule rack. Cam was able to read the code and voila! He made me a key in less than 10 minutes. He even braved the stormy northwest weather and serviced my locks with lubrication! Thanks Cam!!!

Chris

Fast and friendly! Super helpful staff and great selection.

Chris Shirley

I rarely leave a bad review. It was warranted this time. Tl;dr: quoted 2x the price, bad customer service, and no-show on our appt. My partner called on Wednesday asking for a lock change appt the following Tuesday. She was told the tech would contact her for details and confirmation. Nothing. I called Friday and was told the same thing. I pushed to lock in an appt since we wanted to time it to us moving houses. I was told we had the appt, but that the tech would reach out for more info and to confirm. Nothing. Btw I think this person was Jennifer, and she was lovely. No complaints for her. :) Tuesday we went in person. The man we spoke to was pretty rude, acting like it was a inconvenience to have to check for us. Sighs and all that. He confirmed that we had an appt later that day. No one showed up, no phone call, nothing. Just a no show. The next day we called the next locksmith we could find on google maps. Someone friendly showed up within three hours and did the work for less than 1/2 the price we were quoted by Bulger. Will not recommend. Will not use again.

Val Nimirenco

Great service. Did not have the matching keys but ordered it fast and remade them on the spot . Pure profeasionals ready to jump in and help with all your needs Lauren is the best took my number and called me back at exact time when the order was done

Tommy Ryan

tried getting my keys cut for my original house key at home depot and ace. was told by both places to go to bulger. cam was super fast identifying the key and even faster making it. was in and out in 3 minutes.

Hoagie

Excellent service always quick and honest. Use them for work and at home and Andrew was very helpful

Alvaro Herrera

High Prices.

János Szablya

If you need a lock or key Bulger Safe and Lock is the place to go

Anong Weeranantawet

I went in to have mailbox key copies made. Fast service, in and out in less than 10 minutes. Unfortunately, the copies didn’t work, copied were too fat, they went half way in, unable to turn. Took them back the next day with attached picture, an older gentleman looked at it and he could tell right away that the copied keys were thicker. He shaped them off the same width as the original AND gave me an extra set to ensure I won’t have to return for the 3rd trip. What an amazing customer service! The second copies work perfectly! Thank you Bulger!

Dmitry S

Very rude and couldn't even gave me approximate price range, how much would cast to make a key for my truck said : "do you have any other questions?i said "just want to know how much you would charge", and he said: "well sir have a nice day".

Rick Jones

Bulger has been a wonderful, valued vendor for many years. They got us back on our feet immediately after a break-in 3 years ago. We had a number of doors kicked-in or pried open. Bulger was on-site and had us secured that day. Over the next 3 days they repaired/replaced/re-keyed over 100 entry locks. Just the very best level of service!

David Baker

Very knowledgeable people. Real locksmiths who know their stuff. I have a lock that the key was very difficult to remove. The locksmith sold me the correct spray that made it like new with no mess. The lock works perfectly.

Justin Hawthorne

I have been trying to get a duplicate mailbox key made and had been unsuccessful until I went to Bulger Safe and Lock. Cheap and fast, was in and out under 5 minutes.

Muy Derpy

Incredible service. Because the nature of our situation we were able to drop off safe day of our issue and pick up next day. Thanks to the many J-named gentleman who work there for making a difficult situation less stressful.

Jill Hoffman

Dont go there much but their helpful!

Kim Dales

Excellent help and assistance as always!

Lea Ann Dye

They had the right blank for my key unlike the 2 other places I went.

Rob Leingang U2

Best locksmith services in Seattle area! They always have the best service!

Virginia See

This place is top-notch. Excellent and knowledgeable staff, prompt and quality service. We got a great breakdwpn of options for replacing our locks, balancing the best security with affordability--they don't just try to sell you the most expensive option. We'll definitely be using these guys for any lock needs we have in the future.

Joseph Marquez

600$ to install an 85lb safe. That was more than the safe itself. They also took a week to call me back with that quote. Polite but not competitively priced. A local competitor did the install for half and were vastly more responsive. Like any other costly endeavor it pays to shop around.

Y2kSd4 (M&m)

Very helpful BOTH very organically pretty gal and her Boss.. Found a solution to "0n€" of my ancient problem! Very PROffesionally!!!????⚠⌚

Michael Humphreys

Best place I've ever found for security!

Hope Z.

Great service and fast, just seconds then it was done.

durwood gafford

Best locksmith in town. They can duplicate almost any key including tubular keys and the like. Very professional and knowledgeable staff.

Andrew Luck

Told it would take a week for a residential locksmith a half mile a way.

Tiffani

Have worked with them for over 10 years, excellent service and high quality work. I would recommend them for all lock and security needs.

Glenn Brumbaugh

Very helpful and friendly!

Paulo Cuellar

They never come on time they are not reliable

jordan cuddy

Called got put on hold, gave my number for them to call back, they did not. Next day I call again get put through to some one who a giant asks for my number to call me back. After explainingredients that I'd done that already they requested instead email them. I wanted keys for my motorcycle made as I'd lost them and was told to bring in the ignition assembly if I wanted the job done. I'd say their customer service was subpar and overall the services they offered inconceivable unless I was willing to disassemble my bike or have it towed to their shop. I ended up going to Sevan who responded with one phone call and showed up when they said they would.

Jonathan Hernandez

Staff is pretty rude and after a long time talking he said we don't make vehicle keys any more and hanged up. Worst place!

Daniel Archer

great service and good work.

Arthur Williams

This is great company to do business with and very trustworthy. Even though they didn't have the equipment to fix my problem, they took the time to put me in touch with another company who was also outstanding. I would recommend these guys to anyone.

Tomas Urbina

Only place in town that had the correct key for my '90 syncro!

George Luo

Great experience! Very professional and helpful staff. Thank you.

Mike Haykin

Great service. Pricey. That said, I'd use again and I believe they are very trustworthy.

John McGary

Jake took care of me on the spot late Friday????

Associa AOC Bellevue

: )

ruthann bobbitt

Great customer service EVERY SINGLE time I've been there.....

Gordon Morrow

These guys are the best locksmiths I know of in Seattle and I have lived here since 1980. They are not cheap. You will get quality for the money, however. They can duplicate rare/old keys few others can.

hannah angle

Wow!! Cameron put new locks on my dads doors and they are AMAZING. What a guy, and sooo handsome.

Karan Weisz

Excellent service!! I had what seemed like a very difficult problem and they not only solved it, they patiently walked me through how to fix it.

Ethan Gibson

I've been using them forever at the properties I manage. They do a wonderful job each time and are super prompt. Just now I got elevator keys made by them that would've cost me so much more from my elevator vendor. They're friggin great.

Mike Kangas

I just walked out. Stood at the counter for over 5 minutes. Two uniformed employees walked by more concerned with the dog than me. They failed to even acknowledge my presence. If you own this business and retail sales matter I’d suggest a bit of training. There are choices and I’ll drive out of my way to exercise mine.

Christa Schmierer

Keys did not work

Caitlin Stone

Went in to get my keys replicated. The gentleman at the counter told me the prices and had me take a seat while I waited for a few minutes. Overall, it was a very straightforward trip, and all the other customer interactions I witnessed seemed to be helpful and professional. The keys came out much better than some of the times I have tried using those kiosks or hardware stores, so I'm glad to have gone to Bulger.

Wooyoung Son

Friendly staff with excellent work copying the key. They know what they do.

Raymond Daly

Andy got my keys duplicated in no time

salah aokas

Bulger Safe & Lock delivered precisely what they promised. the Keys were available and affordable. It took only 5 minutes and I was out the door. Good Job Bulgerians. Salhi

Doris Polluck

Cam, Thank you for making my key so quickly. When I brought it home to the Thule bike rack it worked perfectly. I will be back to show you the photographs I take in Quebec next month. Thank you, Doris Polluck

Ty PD

Great Service. Typically busy and higher on costs.

B B

poor communication. We using bulgers for business and unfortunately they do not value customer as they should.

Richard Phillips

Several visits and every time the service, product offerings, knowledge, and advice have been top notch.

Bill Jackson

Primarily, I get keys made here. Very good key cutting machines. The copies always work. The staff is friendly, polite and efficient. Have used Bulger for years, and never been disappointed. Reccomend them frequently.

Mary Two

We use Bulger all the time. They are nice guys and they do excellent work.

Anthony Ferelli

Cam was super fast and professional. Even let me pet his dog. Got 2 copies of my boat key that Fred Meyer and ace didn't have. Bodda bing he had it in under the promised 5 minutes. Will be back for sure

Pacific Dermatology

I use Bulger for all of my locksmith needs for our business. They are really professional and friendly. I just had the pleasure of working with Brendan G. I will always ask for him! Thank you Brendan for the help!

Gs Xr

As long as you make purchases, staff will be glad to sell you their items. If you need specific parts or service you will have bad and unknowledgeable experience here.

Al barto

Cam was great!! Got everything we needed. Great service!!

Caleb Schneider

Great, quick service. Knowledgeable. Biggest downside is limited open hours.

Peter Makosi

First class service

Al Pacifico

I've come here for almost thirty years for various key and lock issues and have been consistently pleased.

Christopher Dale

Poor service not in business really to make keys when you have to set an appointment to see if they have the key that's needed they should get into another business and focus on that if it's another business that they are focused on don't advertise that you make keys because you do a poor job of it poor customer service as well,

E Green

These guys are always reliable and fast. Today, Cam was especially helpful and added some much-needed humor to my day.

Jay Fountain

Cost is a little more than other locksmiths, but you get what you pay for here with experience & knowledge, they have you covered.

Stephen Perry

These guys are the best in town. They manage our intercom and keyless entry system down in Ballard. We’ve had Jeff out and couple times and he is wonderful. Very knowledgeable and friendly. Security can be daunting, but Bulger knows what they are doing. Yes they are all little more expensive. Yes I would rather pay a bit more to know we are secure and Bulger has our back. Would recommend to any condo or apartment looking for key fob entry.

Bill Durland

These folks are the best. From providing quality replacement locks to rekeying our entire home after our keys were stolen - they are prompt and professional.

John Kim

Cam cut my key fast. Reasonable price. Drive by on my way home and stopped.

Nathan Beckett

Quick service

Summer Smith

Bulger's helped us with all the keys we needed copied! They were quick and very professional. They're now my go-to!

Pam Taylor

Have used Bulger for many years for various condominium, apartment and commercial projects. They are my go to for anything lock, key, security related and they are excellent! Responsive, helpful, knowledgeable. It is always a pleasure working with Mike Bulger, Jeff and the shop team support. Highly recommend!

mary stagl

Responsive to questions.

Eric Joy

Called to ask if they were open on the weekends and the woman who answered was rude, short and hung up on me before I could even finish my conversation.

Joey Collins

Needed a key made and cam had me out the door in under 5 minutes. Will be back for all my keys in the future.

Terry Murphy

My experience here was great. Cam informed me of all my options. He was not over zealous and let me take as much information home to the wife as possible. After discussing with her I came back and purchased the Medeco Maxum deadbolt. I feel a lot safer at night than when we had Kwikset. The double sided deadbolt also has a neat removable key option that I've showed off numerous time to house guests. Thanks Cam & Bulger Safe and Lock.

Sandi Swanson

I lost the key to my lockbox, took it in to them and they picked it open and made 2 new keys for it. Key is now labeled and I once again have a place to store things. They were complete and a reasonable price. I would use their services again.

G W

Expensive but their work is solid

Mike Oberstadt

They are always very helpful.

KIMMO VALLIN

I needed a key for my house about 1 year ago. Turned out it was restricted from the previous owner and couldn't get a copy made. After discussing pro hockey in Finland, Cam talked to me about my options and helped pick out the best plan for me. Went with the high security medco locks and could not be happier with my purchase. Last week I needed another copy. Just sent an email and was able to pickup the next day. Cam didn't even need the key there! Great family business with cool dogs too!

Tristan C.

Walked right in and was helped and out the door super quick

David Calderon

Jake was awesome and took care of my needs promptly. I'll definately be back !

E D'Angelo

Cam very friendly and professional person and was in and out in minutes.

Gary McDonald

Quick service. Great job!

Gregg Morrow

The “Go To” place for keys and advice. Always confident that spare and replacement keys will be well made and work the first time.

Virginia C.

Unfortunately Bulgers was very inflexible. I did not want the Medico lock and keys I purchased to have the key cut details stored with them and they flatly refused my request. This of course placed my personal possessions at risk. If I had not already purchased the lock and keys from them I would have gone elsewhere.

Michael F. Menaglia

Very knowledgeable staff ready to answer your questions and make recommendations

Taylor Parrish

Great service every time, my go-to locksmith.