Reviews of Burnett's Key Shop Ltd (Locksmith)

Factor Eight

They kept our old keys (which access a different part of the house) without asking. When I asked if I could get them back, they said they would get back to me, and never heard from them again.

Greg Abramoff

Top notch key shop! They do an excellent job!

Charles Renny

Very Bisy as usual. Needed some specialty work done on a lock assembly. Apologies were made because it would take two days Other companies wouldn't touch the job!!

Rheanne Haines

Fast service. Keys ALWAYS work

Joseph D

Excellent service! Went in looking for a copy of an old BMW motorcycle key and they made it happen. Friendly old school business, much appreciated - thx.

chad3122ctb249

Don't drive around the city looking for that one key. They had the exact keys I needed for my 1992 camper trailer that I couldn't find anywhere.

Sherri Marie

Not wheelchair accessible

Anand Soni

Excellent Service provider for Making Duplicate Keys

Brad Johnson

Keys are always a great fit. I had an odd sized key and none of the shops in town had the right blank. Everyone just turned me away and told me to "wait until one comes in". An older guy at Burnett's (the owner?) made me a custom key by grinding down the head of a similar key. It turned out great!

Ross Sinclair

My go to place for having keys made. Prices are fair and cuts are accurate.

Jon Poulin

Only place that you can get motorcycles keys cut. They were helpful and fast. Shop looks about 30 years old and in ordered chaos.

Owen Brady

great people, thank you !

Ray Jiang

The owner is really nice. Cut key is quick.

Daryl Uhrin

Awesome, they have everything

Jorden Olson

The best place in the city to get a key cut! They really know a lot about keys.

Andres Mauricio Posso Terranova

If I could rate them with a 10 stars, I would. This guys are excellent!! They cut my house and car keys in no time with an excellent customer service!! This guys are awesome.

Tho Vu (ADWS)

Great place to get anything with keys done

Shawn S

Quick and easy. Get all my extra keys cut here.

Erik Anderson

Their new location is nice and convenient. Same great staff and service. They've got a great stock of both regular and specialty items. And when I need something unique, this is my go-to place. They have always had what I need on-hand.

Kim Horan

Great new location.

Steve Krieger

Fast friendly and the service was perfect. Key works perfectly.

Kristi Lemire

Needed to make an appointment to have someone come out and install a new lock, so I did. Appointment time comes around, no one is there. I phone to confirm they are coming, I get "no, they are out of town today, we'll reschedule for next week." I can't wait that long as I've already waited almost a week, so I tell the person on the phone that, and there is no apology, no offer to schedule a better time. They couldn't have cared less that they lost my business. Awful service. No one seems to know what's going on.

Mark Perry

Super quick and very knowledgeable.

The 100th Meridian

great service

Deb Michel

Friendly staff. Made sure the key they cut and programmed for my vehicle worked before I left.

The Sask Adventurer

Service was quick and easy. Great customer service and the product worked as intended. Get place to get your keys cut. They do have other products on sale like door knobs etc.

ram gopinath

I went for duplicating my car key. I literally got it ready in 2 mins. I went to multiple places in the city. Some places didn't have the right blank for my key and some couldn't cut it properly. Brunett's got experts who could give a solution in no time. And the person was very friendly too.

Richard Von Biela

Great job

Stephen Maryland

Not the friendliest service, but they are good at what they do! Always can fix what lock problem you have, good retail supply. Downtown location makes for hard parking though.

ROBERT L

Best key and lock place.in saskatoon

Kelvin Gieselman

Great place

Blair Kelsie

Always has what I need when it comes to getting copies of specialty keys.

J T

Excellent! I tried a large store first and they couldn't cut the key I needed, so I went downtown to see this guy and he'd made a great copy within minutes. Friendly service as well!

Glenn Groves

Nice place friendly people have all you need

Ohad Okon

They get the job done while being nice and polite. What more can you ask for?

Albert Peters

Fast service Helpfull staff.

Harv Moen

Fast accurate keys made

Fission W

Their attitude was extremely bad when I called.

Pablo Cracogna

I have heard great things about Burnett's Keys, have had great service in the past, and I have seen great customer interactions between the staff and the customers - at least with the older gentlemen. The younger employee I feel would be best suited not to interact with customers. I brought a lock cylinder to the shop on a Thursday in order to have a key cut to replace the missing one. This young buck was pleasant when I dropped it off and stated he would call me mid-afternoon when it was ready. I did not receive a call so I figured they were busy. I called at 4 pm the next day to which the young lad stated that "they'll be done by the time you get here." When I got to the shop the eldest employee of the bunch checked the keys and was not satisfied with how they worked (they didn't work at all), so he said that they would fix it for me before feeling comfortable enough to sell it. I appreciated that very much. Monday comes along, Tuesday, Wednesday, still no call. I stop in Thursday morning (today), and that nice older guy was the one to assist me again. Luckily, the key worked fine and I paid for the service. Here's the thing though, when I walked into the store, the young chap made eye contact with me, turned around, and decided to walk to the back of the store and stand there while efficiently doing nothing. I got his attention before I left and asked why he failed to call me at any time in the last 5 business days. Looking down at the yellow slip in front of him he figured, to the best of his judgment, the most appropriate answer would be "I don't know... we were busy... who cares." Burnett's, it's been swell. That little bag of cojones needs to either learn some manners, customer appreciation, interpersonal communication skills, or get stuffed in the back somewhere out of sight. I give the older gentlemen 5/5 stars, but for the sake of this kid, I give you a 2/5. I couldn't justify a single star, again, because you guys do great work.

Jason Sick

Required a unique key for import motorcycle that they didn't have, but owner somehow created one out of a Volkswagen key. He didn't even charge me for it. Highly recommended.

Zuhaib Jahangir

Quickest and affordable

Dylan Weedherspoon

This is the place to go

Dave

Great places for quickly getting keys cut. Fantastic customer service!

JB Wall

Best place to have keys cut in Saskatoon.

Karl Niedzielski

Staff was very helpful! Nice shop, highly knowledgeable. Good location, good hours. Overall had a very good experience and would return to do more business!

Kevin Allardyce

Excellent service!

Robert Scott

Great work!!

KAREL STROEBEL

Slow but helpful

Andrew Nilsen

Great locksmith

Blair Livingston

Most knowledgeable key/lock shop around...speedy, friendly and professional!

Margaret Northcote

New location on Airport drive.

Sveta B.

Made 2 of my keys for less than 5 min

J Schneid

Really quick service

Tanzid Mahmud

I went there twice, they never had what I needed!

Toastie Green

Always the place to go for key and lock related needs, great people. My last visit I needed an automotive lock cylinder and they even had a replacement unit in stock. Very happy, again.

Eli Summers

Would not recommend. We have had several keys cut here as they are walking distance from a few buildings we own. But every single time we get something cut from them, they never work. Aside from that fact, I've called a few times about a few things and they are just rude and condescending. Ask them a simple question and they act like you spat in their face. I would recommend Expert Locksmith, as they know what they're doing and no matter what question I ask, it's always followed up with a smile and an answer. The young kid that works here is especially bad.

Jacqueline Karley

Had a great experience. I rushed there just before they closed and they served me quickly without giving me a hard time for coming in at the last minute.

Dom K

Went to get 2 keys cut and was told " there from China we don't cut them" tried to up -sell me on 2 new locks that I needed to get keyed the same. Went to a diffeent lock Smith and not a problem keys cut and they worked just fine. I dont recommend this place anymore at all. This place just cuts keys they feel like cutting. Try and make u spend more money because they dont want to cut keys. For proper valued service go to expert locks on 43rd, will not try and nickle and dime you and will cut any key no questions. Specially if it says China on it. Very disappointed and will not be returning at all. All my needs will be fulfilled at a customer friendly lock Smith.

Pearl I

I brought in an antique nut dispenser that we no longer had the key for. It was from his dad. He has always wanted to stock it with m&m's like his dad did when he was child. I was worried they wouldn't be able to get a key/open it. …

Jennifer Lucky

I love the new location away from downtown and pay parking. The business is well marked and easy to find. Always great service.

Jeremy Kuzma

One of the best in town. Very easy access

Brian M

Terrible service for commercial key services. One of the only medeco dealers that can supply high security key systems. Waited over 8 months for a simple task, ended up switching dealers to Gunnebo. Best decision I've made for my property. These guys should stick to the simple tasks of cutting keys for the general public. Complete trash, if I could rate at 0 I would.

Flavour Savor

Terrible service.

Red Svenn

Awesome service and very efficient

Clint Urbanoski

Great experienced staff and quick service. They can cut and program chipped keys for way less than the dealerships. Highly recommended.

Calvin Vandale

I like their service and prices

Grifzilla

Fast friendly service. Had no problem cutting a key I couldn't get anywhere else. Also extremely affordable which is a bonus.

Jeff Squires

Great service, alway have the right key

Ryan Douglas

Great staff. Extremely knowledgeable. Highly recommend.

balpreet singh

It's really cool that, they can cut Original keys only by a photo. I didn't know that was even possibility, what a interesting trade.

Kalin Bews

Very knowledgeable and friendly staff. I was looking for an old vehicle key and they knew what would work and had the blanks in stock. Parking is fine. I paid 50 cents at a meter and saved dollars on keys. Highly recommend.

Mel Hart

Fantastic. Needed to fix a Weiser bolt that broke down and the guys at Burnett's are top notch. Don't go anywhere else to cut keys because when Burnett's cuts them they always work. Highly recommended.

Ed Clavelle

Great shop and good customer service !!!

Rodrigo Reviews

Probably the worst place to do business. The young arrogant , and very rude kid that works there has a huge attitude problem . I’ll never go there again . Went in to get about 20-30 keys cut and he threw a tantrum about needing to leave the keys overnight .. also told me I should have brought all the original keys to cut from .. also told me if I didn’t have them that i should rekey all my locks . I also talked to what appeared to be a guy named Marc , I gave him my business card , and never got a call back .put it this way , I’ll never be back and everyone at my company has been told of this fantastic experience and all of us won’t be coming back . The only good valuable hard worker you have there is the older gentleman who works there . I don’t recommend this place to anyone !!!!!

Tracy Edwards

So friendly! Fast and always work.

Jon Sajtos

Very professional, originally thought they couldn't fix the lock I brought them for a truck cap. But kept at it and fixed it.

Jingting Lei

sorry i accidently reviewed a star

Aden Arguin

Cut and and programmed a duplicate 2010 Corolla key in less than 5 minutes. Reasonable price. Worth checking it out before going to the dealer.

Jacey Bell

Fast, friendly, and professional service. I bought new locks for my house and they keyed them all the same and cut a few extra sets of keys while I waited. Reasonable pricing. I will certainly use Burnett’s services again in the future.

Curtis Kohut

Got my key fob to work with wifes journey

Kris Kinar

Excellent service. Real pros at good prices.

Glenn Chuback

Great Key Shop

Chad Pysden

I have always had excellent service from the team at Burnett's Key Shop. A customer of mine had some keys cut at a competitor on an automated key cutting machine and they brought back 10 keys for different vehicles. None of them fit. I told them to take their keys down to Burnett's and give them a chance, and that they would not be disappointed. The response from my customer was great - the parking was easy, parked right in front of the shop and the keys all worked! For any of my key requirements - I will not go anywhere else.

David Harrison

Excellent knowledge and service as always.

Shayne Andrews

Very helpful and knowledgeable staff. They have helped me (and people I know) when no one else could.

Barry Ewert

They know keys and have parts and locks and lots of selection

Daniel Gerle

They are always helpful

Kyle Richard

I took a lock in to get a key made. Went in to pick up the next day, but they hadn't got around to it yet as I'd been told they would. The next day I receive a call that they've broke the lock.

Sohail Ghani

Best service

kirby kearnan

Never have a problem when I come here, all my keys always work

Paul Danis

Good service. Great place for your security needs

Jerry Hallgrimson

Always cut the keys right the first time. I cut keys weekly highly recommend.

Adam Reid

Always great service!

Ryan Prafke

Nice little shop, feels like you are stepping back in time. The guys are helpful and very good with keys and locks

Rick Haug

Fast, friendly service and a much better location, especially in terms of parking!

Ashley P

Good service. Young guy there programed the chipped key in about a minute. Would get suv keys from here again.

Zoe White

Fast,friendly and fair price

Wes Polowski

Great place to deal with. Quick and polite service.

Tax 30

Besy in town

Harley Allen

Our go to place for keys and locks. We own and operate apartment buildings across the city and have been using Burnetts for years. After thousands of keys and hundreds of rekeyed locks over that time, we haven't had any that didn't work perfectly.

Larry Retzlaff

This place is terrific. The best customer service. An institution. Recommended without reservation..

Lori Hagen

Professional and can always count on staff to get the right key and cut properly. The best in Saskatoon.

Andrea Edwards

I cannot recommend this place enough! Went to Home Depot last summer to get a key cut for my car. Waited almost 15 minutes to talk to someone only to be told thet couldn't make me a programmed key and I'd only be able to get one from the dealership. They didn't even offer to cut a non-programmed so I could just open my doors in case I locked myself out. Decided to try out Burnett's out of curiosity. They offered a plain key for $4, or a programmed key for $95. I was in and out of the store in under FOUR minutes. Totally exceeded my expectations. I purchased the programmed key and it works perfectly! The gentleman who helped me was professional and courteous. I'd give this place more than five stars if I could!

Francis Long

Best place to get keys in Saskatoon. Wouldn't go anywhere else.

Osam A

They did the job fast, I recommend this place