Reviews of A Crane Towing (Locksmith)

Brett Weremiuk

Called multiple towing companies in Winnipeg for a standard tow. Best prices, great customer service, and prompt service. I had to use them twice in one week as my car had to be relocated. Both times they charged the price quoted and arrived on time. Ask for Paul he knows his stuff.

Rana J

Thanks for the great service! Friendly and very helpful.

Lucas Meyer

Overall a great experience with them. Was very pleased

It’s my review

Not even one star. -5. Very very poor service and very very rude employees. Nobody showed for 4 hours. I waited for 4 hours in the middle of the highway, every time they kept saying another hour, so i ended up calling other towing who came in 10 mins. The lady argued with me for something that she was wrong about, and handed up on me. I will not recommend their service to anyone. People, there are many more towing servings around, please get them, CRAN will waste your money and time.

K Z

The same story may happen everyday, but just try to help the next person On Dec 07, 2016, sadly my BMW x Suv stuck in snow aa intersection near my house, which is uncommon to me. Anyway I tried the Roadside assistance, and Crane Towing was contacted to rescue me. In a short, Crane Towing didn't even try to help me. But under the same scenario, another Towing company successfully winch me and another SUV out. Never use them, for all Beemer owners. If you like to continue reading, the story began. I was told they can arrive in a hour, after an hour, I made a phone call myself to the company, I was told another hour, which understandable. It was bad snow. As long as they would come, I wasn't in any hurry, cuz I can stay at home and see my vehicle from the living room. Finally a driver came with professional looking. There was another smaller car also stuck in the snow, driving by nice young lady. The driver said, let's winch her out first. I didn't see any problems with it and felt it was a helpful company and saw my hopes. After winching her out, the driver came to my vehicle, saying "Oh it is BMW, I can't winch you out, cuz I can't risk damaging it." Hold on, you guys were contacted by BMW, aren't you? At the same time, another SUV stuck also got stuck at the cross, but from another direction. Now the driver said, sry I won't help you now, I gotta leave. I stopped him, clearly told him how to winch my vehicle out. He wouldn't try at all, turn around and leave. Called the company, a lady owner, argued with me, claiming she trusted her driver, he tried the best, and she I have to waiting until the city plow the snow. Good CSM! good argument! Contact BMW, advise them never work with Crane Towing, swearing with all my Beemers. Later the day, another provider, Tartan Towing, came. The funny thing is, when I stepped out my door, I saw another Nissan SUV stuck beside me, OMG. My hope was crashed. However the second towing company winch both us out, kudos. The way they winch me out, is exactly the same I showed to the Crane Towing driver. Ironic isn't it?

Mary Redman

When our bucket truck broke down on a job site, Crane Towing came to the rescue. They told us the cost ahead of time and kept us posted as to when the guy would be there to give us a "heavy" boost when our alternator went. Not only was the gentleman knowledgeable and polite, he even drove with us to the mechanic to make sure the truck made it with no further problems. I would, and have already, recommend this company to any one in need of a tow truck or battery boost.

Matt Capper

Great customer service, always show up when they say they will.

Jansen Lazaro

I needed an emergency road side assistance, Crane Towing happen to pass by and provided me with a great service. The lady who was driving and the gentleman with her was very friendly

Blair Petriw

Booked the day before for 730 pick up. 2 hours later I'm still waiting.

Teri Patey

There when you need them, reasonable prices.

preet maan

Competitive pricing and prompt service. Had a really great experience with Crane. Will definitely be calling them next time I need a tow and recommending them to my family and friends!

Rachel Blunden

Greg was very friendly. I'm happy with the service.

Bobby Johal

I own a vehicle that requires flat bed service while being transported between shops, and Crane Towing services was exceptional. The operator knew what he was doing and was very careful while loading and unloading my vehicle. There is only one other towing company (Champion Towing) that I would trust with my vehicles.

Kirnpal Tiwana

Fast and effective service with competitive pricing. My vehicle was treated with the upmost care and was transported within 30 minutes of my call. Dealing with the folks at Crane was also a pleasure. I have my go-to shop now and I am sticking to it.

Tyler

My first ETA was an hour and a half. Then two hours later they said another hour and a half. I know my customers wouldn't put up with this, so why should I? I will not be doing business with them anymore.

Andrei Gerasimenko

Very good service!

Matthew Crawford

Said they would show up in less then an hour. 2 and half hours later and several phones calls of them saying they will be right there. No one has yet to show up. Good thing it is only -20 degrees out.

Jason Hoang

My car was stuck, gave them a call and they arrived quickly(~20mins). Service was great and the driver was very easy going and professional. Price was very reasonable.

Khalid Waleed

Won't even answer the phone

Anika

Staff is very friendly and knowledgeable! Fast & great service. Thankful I called Crane Towing, will be recommending to my friends & family!

mc C

My car was stuck in the ditch outside the city, tow truck arrived quickly and pulled me out. Driver was very nice, friendly and professional. Best tow truck company in the city.

Shannon H.

Great customer service overall - they towed my car in a timely manner (under 30 minutes), friendly and polite service from both the tow truck driver and the employee I spoke with one the phone. Good work Crane Towing!

Guess Guesser

Crane towing NO LONGER THERE

Deborah Bensky

They were courteous on the phone each time they gave a different excuse for being 2 hours past the original 2 hours Wait time they quoted...

Susie Houle

Great service! I was very pleased with Crane Towing and their extremmely knowledgeable and professional staff. Would use their services again without a doubt.

Josiah McNeill

Very friendly and caring, I recommend everyone use crane.

Charanpreet Ghuman

Said 30 minutes, 90 minutes later showes up

janith rajamanthri

Great customer service and helped me out in mins

Cassidy Frey

Too much frustration to list.... a Quick recap booked them over 5 days in advance, agreed on a 8am start time, they showed up after calling them several times at almost noon. After 9 People waiting to move heavy items, unit shows up and is broken. According to driver (nice guy) the rear trailer hydro. Was not working and the unit had a broken frame as well. So after almost 5 hrs back to square 1. I’m sure even if the unit was working properly the product would have fallen right through the holes in the deck. Ohhhh well better luck next time !! Or phone another company might be a better idea.

Pierce Thiessen

I was left stranded in central Winnipeg, Crane came quickly, the operator was able to get my car on the truck in a timely manner without any issues.

Li Qiang

Super rude guy. It has gottta be Winnipeg. So many dead cars in winter so them still have business and probably rip you off everytime too. Never go with them if you can.

bee F

Was able to unlock my car in 5 min. Saved my day. Fair prices and friendly people.

damian rakowski

Called and was told it would be within the hour. Waited two hours, called back they said in the next five or ten minutes. Called and hour and a half after that and was given a pickup time another hour in the future. Horrible service , and i don't recommend. If you can't do it, just be honest.

Kevin Mutungi

Great service. Really helpful and very quick. Great business.

Louise Wood

Derek is very polite, efficient and friendly. He arrived within 25 minutes. Highly recommend Crane Towing.