Reviews of Al & Gord's Mobile Lock & Key (Locksmith)

Elle Dee

My service was quick and very professional. I highly recommend them and will not hesitate to use them in the future.

Janet Moreira

Highly recommend this local Whitby company. Reasonable rates, quick response & friendly customer service.

Donna Vanhaverbeke-Loster

My son locked his keys in his car and Ryan swung by in less than an hour and cut a new key in minutes. Excellent service at a reasonable price. Highly recommended.

Stephanie Neveu

When we needed our key's rekeyed we had no idea who to call! We knew we needed someone reputable and local and professional! Looking online and calling different companies can be overwhelming. Especially when there are a lot of scams out there giving cheap quotes and then charging a fortune or people with little or no experience. Look no further, this is the company you must choose!!! You won't regret it! When we contacted Al & Gord's Mobile Locksmith, right away we knew we found the right company!!! They were quick to return our email and gave instant quotes with good prices that they stuck to and didn't try to over charge us. They came the next day and the service was super quick! Gord was extremely honest, knowledgeable and professional and a great guy!! The trucks and their uniforms are clearly labelled as a locksmith company so it immediately put our minds at ease. Furthermore, the company website even gives amazing advice about scammers and it was a really eye opening read for us! Do not hesitate to call Al & Gord for any locksmith jobs you need! We highly recommend them! We are truly appreciative for their quick and great quality/value service. Stephanie & Andre Neveu

Valerie Kent

Gord came over same day and rekeyed in no time. It was quick and easy and the price was fair. I was happy he had the know how and the wherewithal to do a great job in a short time. Thanks to them...

Blake Inkster

Never used a locksmith before and with Gord & Al’s I was really happy. Easy to book, lower cost than I expected. Thorough and quick. The locksmith himself was a younger man, very professional and easy to talk to.

Rick And Kayla

Great experience all around!! Gord was very polite, accommodating, and helpful! Would definitely work with him again!!

Meaghan Gee

Great service. Professional and courteous. So glad I called! Very accommodating to my busy/hectic schedule. Thank you!

Victoria M

Very friendly and prompt service. Upfront about cost, clean work, would recommend.

Crystal Langis

Fantastic service! I called several places before deciding on Al & Gord's services. The other company's I called had no interest in seeing photos of the door/locks in question and were unwilling to provide me with a professional quote and quite frankly were rude to speak to. Gord is pleasant to speak with and had sent me a quote within less than half an hour with a reasonable cost which he did not veer from. This company is honest, reliable and very professional. I highly recommend Al & Gord's service!

Matt Cayer

Although I didn't end up needing a service call, they were very helpful and accommodating to answer my questions listened to my lock problem. They diagnosed my issue over the phone and recommended I try a few things first, in which one of those suggestions actually worked! I called them back to thank them, and I would highly recommend their business from a customer service standpoint at the very least.

Brian Rutherford

I spent the last week trying to find locksmiths in Oshawa that could make a copy of my car key for emergencies. Both places I tried couldn't bother picking up the phone, or didn't have anyone on staff that could help and couldn't provide me a time when they would have someone. I called Al & Gords and within 30 minutes I had two keys that worked perfectly for half the price I was quoted elsewhere. Highly recommend.

Laura McDougall

It was such a pleasure working with Gord. My husband lost his fob for his car and the back up was not working so good. Gord was accommodating with time frames to meet up to program his car because he travels with his job. Deposit paid and Gord came the day that was arranged. He was so fast and so pleasant to do business with. We will definitely use Gord again in the future. ????????????????????

Kaitlyn Keeler

Had an issue with the door at my apartment, they came that same day and fixed it for me before I came home from work, it was fantastic!

Dave Stewart

Professional service. Will use in future.

Marija Estrella

Very polite, friendly and knowledgeable staff. Even though no one wants to be in a lock out situation, I am glad I found them. Keep up the good work. Thank you

Lsv

These guys are great, fast, professional, and well priced. 10/10 would use them again.

judine campbell

The service was highly efficient, the technician arrived at my home wothin 20 minutes of my request and my car door was opened within 2 minutes. The technician was pleasant aswell. I am very satisfied.

Its_low_time_ 94

Gord and Ryan did a fantastic job servicing our commercial locks and Metal door. Highly recommended for commercial and residential, they also do Automotive keys too!! They also live up to their slogan "We'll pick your lock, not your wallet" as they were very reasonably priced!! Thank you agian Gord & Ryan from Al and Gords mobile lock!! A++++

Brett A

Fantastic service. Called Al and Gord's locksmith after being locked out. They showed up on time and were very professional. Defiantly recommend for all your locksmith needs!

carolann Leshane

This company is amazing. I was told 30-45 mins someone would be here to help. They showed up in 15 mins. Fast n friendly service and their price was right! Outstanding!

Gabriella Dhanieram

Outstanding customer service and reasonable pricing. Will definitely use your services in the future if needed. Thanks again!

Rick Patenaude

Ryan did a great job. Provided suggestions and followed through with a professional finish.

Rust Check Bowmanville

amazing service, price, and very friendly!

Janet Thompson

Emergency service was very prompt. Excellent workmanship and clear explanations of the work necessary. The locksmith was courteous and efficient. Highly recommend this business.

Richard Fallis

Had to get the locks changed and he was here within 30 minutes. Super friendly and professional.

Paul Mason

This is a good business. Professional, friendly, responsive.

Jenn Lahti

Great team service and communication! They were quick to order me in a fob and get it programmed. All at a fantastic price. Super satisfied!

Patrick Mills

Had to replace an existing dead bolt lock on front door. Gord took off the old one and installed the new in less than 15 minutes. He did a really professional job without compromising quality. Very impressive.

Ben

Excellent service!! Highly recommend!! Went the extra mile and quick to respond in time of distress. Friendly as well. Thank you Gord!!

Alyssa Gillespie

Would recommend to any family or friends. My partner accidentally locked my set of keys inside the house leaving me unable to get inside and let our new puppy out. This was so scary and thankfully Al & Gords locksmiths came within an hour. Very professional and very friendly. Thank you so much

Sean Woods

Great service, great price would recommend to anyone in need of a locksmith

Denise Rockbrune

This is the second time I have used this service and both times have been very pleased. I would highly recommend them. Both Gord and Ryan have been extremely helpful! D. Gunn

kelly chopik

No one wants to admit they locked themselves out of their house but l did! Tired after work and stressed that l couldn't get in and tried! I called a locksmith and Gord was there in a flash! Great service and l felt very comfortable and trusted him to take care of my situation.. I recommend Gord for all your locksmith situations.

Dan Stephenson

Gord was amazing. What we thought was a simple fix ended up being quite a time consuming one but gord worked and worked until he found a solution to our unique issue. He was quick to respond and was able to get a part next day and return with 24 hrs. Strongly recommend

Amanda Alexander

My son lost his car keys and they were wonderful to replace it. Went out of the way to try to save us money, great service.

Matt Ducey

Absolutely great service. Very professional. Helpful and courteous. Would highly recommend and use again! Matt

Joe Hladysh

Locksmith was on time, communicative...explained issues,.....worked well to complete job in a timely way. Would use this company again. Felt he was competent and honest. Thanky

David Pind

Ryan saved my Friday evening. Arrived within 20min and was very polite. Great service!

Lesley Martin

Called to have a key cut...they drove to my city to meet me the same day within 1 hour....amazing company....key cut and ready in less then 15mins.....highly recommend.....

Robert Coulter

Cheaper than other locksmith to come and unlock my door. Was quick to respond and in and out in minutes!

Crystal McWilliam

Gord helped me when I needed it last minute. Fast service and very professional. Would call him again.

Connie Ezechia

professional and knowledgable! Fixed our door in no time! would highly reccomend!

Ashley Alexopoulos

Super happy I called these guys! Had a quote immediately on the phone, they came to me, the service was very fast, I paid a very fair price. Overall, extremely easy and great service! Would highly recommend

Eve-Lynn Swan

Wow! I phoned and asked about getting a key for a used filing cabinet and was quoted a price, including travel. I'm 40 km from Al & Gord and the fee was over $120. The next thing they said blew me away: they very kindly told me the key blank code for the cabinet lock and referred me to a locksmith, saving me at least $100. NOW that's putting the customer first and showing a lot of integrity. Would definitely recommend these guys.

Sharon Dunn

Was super fast getting to us. Was friendly and helpful. Got the job done quickly. Would highly recommend

Mike Penney

Professional, timely and great quality work. Super impressed!!! Thank you for everything.

Sharon Cassano

I was very impressed with the service I received from Al &Gord's mobile Lock &Key. Right from the initial phone call made to book my needed service to the completed work was very efficient and professional. I would highly recommend their services!

Paul Mitton

I needed a locksmith on short notice and after checking other on line reviews I called Al and Gord's Mobile Lock and Key. They arrived promptly and assessed the problem with my front door lock and had it operational in short order and made suggestions to minimize future problems. I would not hesitate to use this company in the future and will happily recommend them in the future. Thanks guys.

Eric Nasu

Called to replace/re key my locks, excellent customer service and professionalism on the phone and the service by Ryan who came out was 10/10. Thanks!

Susan Mercel

Lost my only car key and how no idea what to do as I was visiting my sister and live 6 hours away. Called Gord and he was there in 25 minutes and cut and programmed me a new key in less then 30 minutes! I would highly recommend Gord and his company.

Dalton clark

Came very quick and worked with me to figure out why it wasn’t reading the obd found the fuse and had the key cut and programmed in 10 mins great guy and great service would recommend 100%

Laura Jackett

They were very polite. They gave me some very valuable and reasonable tips about my locks. Again, they were very polite and amazing. I will definitely use them in the future. I highly recommend using them.

Scott Christie

Great friendly service at a fair price. Thanks Gord!

John MP

Just amazing working with Gord and Ryan. We just moved into a new home in Whitby, and we had multiple locks with different and/or missing keys. Our request was to get all of the locks replaced or rekeyed so we didn't need to use multiple keys. Ryan and Gord responded promptly and it was so easy to communicate with them (texting, calling), and they were so responsive! Ryan even worked with us to select the right type of lock that matched our decor, and showed us a few tips on making any changes in future. Great experience and we'll definitely call on them should we need any help in future.

Sue Nieuwenburg

Great service, and really good prices.

Tom Kallstrom

Gord was amazing. He went above and beyond in helping me unlock my car and getting it back running. I would definitely use Al and Gord again and would recommend them to anyone. Fair priced and ethical.

Lisa Maire

Very quick response. Professional and knowledgeable.

Mack

Gord & Ryan were fantastic. We had a lockout and they showed up very quickly (and before they said they would - thank you!) and the price was exactly as quoted. Quality and thoughtful workmanship, and they are both really nice guys. Good with dogs too! Highly recommend.

Liz McMillan

We were very pleased with the fast reliable service that Al & Gord's provided to us. Their honestly and integrity regarding the issues we were having were very much appreciated. If we ever need any other type of work they perform we will be calling them again. We very highly recommend this company to anyone who needs a reliable honest locksmith.

Kimberley Trafford

I contacted Al & Gord's Mobile Lock & Key this morning from the "write us" option in their Contact Us section on their website. I received a text response within minutes. I provided the details of what my issue was and what I wanted done. I received a quote along with the ability to have same day service within an hour. I am older and disabled so I needed more time than that hour and asked for a stated later hour. The immediate response was no problem, Ryan would be at my home at 12 noon. I needed access to my garage as my keys had been lost prior to me needing spine surgery 3 years ago and it had not been much of a priority, hence the lock had not been open for approximately 7 years and raccoons had been in the garage. Ryan got the door open but the lock was at least 24 years old (how long I have owned the house) cutting a new key was not an option on the new key blanks. I asked him to proceed with changing out the lock. There was much strewn around from the raccoons and the garage was jam packed thanks to relatives. Ryan provided me information every step of the way and proceeded with the challenging conditions. After 25 years in customer service myself, I was grateful for the exemplary service Ryan provided. It was refreshing to receive such great customer service; Ryan is a wonderful ambassador for your company.

Judith Mathison

I called Gord in the early afternoon and Ryan came out sameday. He completed work on two exterior doors, one of which included chiseling and drilling. Ryan explained the locks and how the door should function. Excellent quality and very professional. I highly recommend this company. I feel very safe! Thank you!

ragtopfun1

Locked myself out of car, called Al & Gord's Lock & Key.. was quoted price and approx arrival time. They were on time and took less than 10 minutes to open at quoted price. They were a pleasure to deal with and I would highly recommend them to anyone looking for a reliable, honest locksmith

worship songs Cruse

I required a secure lock for a home office and a replacement dead-bolt for the front door. Even though it was not an urgent call, Gord arrived within a couple of hours. Instead of having to pay for a new front door lock, Gord was able to cut a new set of keys which saved me some money. Gord is honest, courteous, friendly & his service was excellent!

Mel Mel

Gord was flexible and professional. He answered all of my questions before doing any of the work. The price quoted was the price we paid. We had called around for other quotes and some other local companies wanted to charge 3 times what Gord charged for the same work.

Lindsay Van Klink

I called Gord this morning at 8am as my key fob for my Chevrolet cruze broke. He assisted me with ordering the new key fob and he even came to my work to reprogram the keys. He received the key fob, came to my work in Scarborough and had it replaced all before 11 am. I should also mention that for 2 key fobs was cheaper than what the dealership was going to offer me for 1. Excellent customer service & extremely punctual. Will definitely reccomend to all friends and family who end up in a similar position.

Michael Frenke

Very fast and professional service when we were locked out. Would use their services again and recommend.

gord white

Have used the service a few times now. Always doing a top notch job. Communication is excellent. Don’t even waste your time with anyone else

Susan Bell

Great, fast, friendly service at a very reasonable price. They saved the day! Thank you!

Brody Aitchison

Top notch service, came within a couple of hours, and even in a busy day of emergency calls. The owner went out of his way to come to me himself and explain the service to me. Do not look any further they are honest and upfront without any surprises, besides the extra pilot key he has cut for me as well. It’s hard to find great companies who will stick with their pricing and ensure everything was okay. 10/10 don’t look any further these are your guys!

Emma Lee

Amazing service ! Came quick and very friendly and professional. Would never use another lock service ❤

caroline king

Called Gord to see about getting mailbox lock replaced as we had lost the keys. Gord was so helpful on the phone and said he could send someone out right away. Young man Ryan arrived did the job and was so very nice to talk to. I would recommend this company. Prices are great Will definitely use them again Caroline K

Tom Wise

One hour service . Gord was great. Highly recommend

PCRCPRO1988

These guys are great!, friendly quick service came right to the house in the middle of ice storm made up the key for my car, fit perfect!, would definatly recommend A++++

Rebecca S

Once I called for help my locksmith arrived quickly to help me out, their service was excellent. Extremely friendly and knowledgeable would definitely recommend to anyone!

Richard Campbell

We had just moved into a new home and contacted Gord to change the door locks. After discussing requirements, he provided feedback and recommendations that led to cost savings. Gord provided an estimate over the phone and the invoice ended up being less than the estimate as he was able to reuse some of the hardware. I found Gord to be honest and professional and true to his word. I have no hesitation recommending his service to anyone seeking locksmith services.

Patti C

I was very impressed with the service provided by this company! Would definitely use again

heather beaton

I moved into a rental house that needed the keys changed. Until we got the locks changed our only access to the house was an electronic keypad. Unfortunately the keypad died leaving us with no access. I called Al and Gord Mobile Lock and Key, and thankfully Gord took time on his day off to swing by to help us out before heading up to his cottage for the weekend. Very friendly, efficient and knowledgeable!

Justin Pultz

I Called them while I was on lunch at work and they were able to meet me as soon as I got home. I had lost both keys to my vehicle and they had two brand new ones ready to go within 10 minutes!

Matthew Harrison

Great and quick service!!! Thank you so much for your help and advice!!!

Shona McCormick

Very prompt and efficient. I called and they came about an hour later. I was pleasantly surprised at how fast they could come. Al was friendly and didn’t try to sell me stuff I didn’t need. Appreciate the great service I received today. Thank you. I would highly recommend this company!

Twila Marston

Gord was so nice, friendly, knew what he was talking about and entirely professional. One of the few honest services I have utilized. O would definitely use this service again if needed. Great company.

Kaitlin Keefer

Gord was extremely knowledgeable, transparent about pricing and easy to communicate with. The technician who changed our locks, Ryan, was very friendly and went above and beyond to secure our home. I would recommend Al & Gord's mobile lock & key anytime! Thank you!

Katie Mallette

Next day service, & so easy to deal with!

Wanda Kerr

Lost my keys for my chipped vehicle, From their business I live almost two hours away! Very professional, had my vehicle running in 10 minutes! Thank you! Knowledgeable, Would highly recommend!

Cherry Lewis

The locksmith was punctual, professional, courteous. The price was reasonable.

Harry Deskin

Great guys, are on the job when they say they will be there.

David Claringbold

Al was very efficient with his service as well as being informant.... He worked quickly and knew exactly what needed to be done. I would recommend Al & Gord's Mobile Lock & Key to all who may require their service.

Sofia Dobrowolsky

Prompt response to call, honest, helpful, professional, friendly.

Tim Bertrand

Oshawa

Jose Jesus

Excellent, knowledgeable and fast service. Yes I strongly recommend this company.

YUP

Had a fantastic experience with Gord and exceptional service. I ordered a new key fob for my truck. He had one the next day and met me on my work site to program the key. There was a odd defect where the key wouldn't respond with my truck shortly after programming. I called Gord and he was apologetic. He offered all my money back right then and there or if I would want to try a second time (no cost to me). I needed the fob so I agreed to a 2nd try. The new key came quickly and programmed on site again with no issues. I truly believe the first key could have been a manufacture defect. Its been several days and the key works like factory. Great pricing was the icing on the cake and he stands behind his service

Cecil Westerfield

Al & Gord’s company was very professional prompt and friendly..Would definitely recommend this company..

Ali Sayeed

Fantastic service. Fast, efficient, and courteous.

Ann Colley

Great service was very prompt kind and patient. And also very helpful. Very fine local business. Will recommend this business to others . Thank you for your great service. Ann