Reviews of Countryside Locks LLC (Locksmith)

MICHELLE JACKSON

I ordered a lock from this company and never got no updates on when my product was gonna be sent or any shipping info. They say you can check on line that's a lie then I had to find their number because at first I could only email them to find out what was wrong and then I kept on looking to contact them and when I finally did they said my order was on back order but he had a right to left lock he could switch for me but my question was why didn't you do that in the first place plus my order would've gotten to my people home until Saturday but I ordered it on Friday. Dont order from them also cuz after I asked for a refund the customer service person was also a locksmith called me a IDIOT as he got off the phone so I called him back and told him you are the idiot and you just lost my business for good. So please for a few more dollars go somewhere else to get locks but not from this company.

Marie Buccellato

Dependable, reasonable rates, a pleasure to do business with.

tony boloni

Bought a sliding glass patio door handle with key for $70 received it was not a complete set I thought it was a complete set I called them to ask them what I needed to complete it they were hostile and non-cooperative I don't recommend this place

Jorge Mederos

Good service

Alex Rivera

Very difficult to find part for my 35 year old Anderson $600 patio door lock/hardware. I shopped their site and found it quickly. In stock and delivered within 72 hours. Fair price.

Rj Dellasalle

Very good service, and my lock came very fast! Robert was VERY friendly, it was like I already knew him. I recommend Countryside to everyone who needs a lock.

Evan Smith

Great quality locks, this guy really knows his stuff. Customer service was also really good, spoke to a wonderful young woman on the phone. Do recommend!

Loretha J McCullough

I was in need of a Papaiz 323 replacement lock for an older storm/security door. After several Google/Amazon searches Countryside Locks LLC continued to display as one of the results. I reviewed the company website and became skeptical about purchasing after reading the return policy. However, I decided to give it a try and contacted the company and was glad I did. Robert assured me 1) the lock would fit and 2) if it didn't fit, he'd be happy to accept it back. Not only did it fit, it was very easy to install.

Taylor Marshall

If you needs locks this is your guy ???????? I truly recommend working with him!

Lea Rosato

Thank you Robert for fixing my front door. It needed repairs and was fixed quick. Very helpful and friendly. I would highly recommend Countryside Locksmith to others!

sandra esposito

Great experience would def recommend Countryside Locks..

Ryan Bennett

I needed to find a replacement door handle for my Atrium door. This place came up. I first saw them on Amazon, then also saw on their website the price was cheaper and the shipping was the same, psych! They sent me an order confirmation and then sent me a UPS tracking so I knew when it was gonna come. Very satisfied, new handle works great!

Joanne Hayes

Large selection. Rob was very helpful. Received order quickly. Will definately use again.

John Napolitano

Called Countryside Locks because the keypad on my safe had failed. They had the part in stock and promised to ship it out that day. The part arrived as promised and worked perfectly. They were helpful, professional and did what they said they would do. Couldn't have asked for more.

michael formica

I ordered locks with countryside locksmith and accidentally orders the wrong locks. When I called I actually got the owner of the company Robert who took care of my issue and I received the correct locks a couple days later. Quick and professional service by a stand up company and owner. I recommend them to everyone

Reuben Ortiz

Excellent knowledge, and service!

Diane Cervini

Hassle free, super fast, reasonably priced service. Very knowledgeable nice people. Would definitely recommend!

John Caiozzo

I had a really great experience w Countryside. Other locksmiths asked so much for the same lock, I was able to get it with Countryside for a lot less. Plus they were professional and easy to work with.

Mary Buccelloto

Robert helped me out with a lock I could not find anywhere‘s great Company

David Tate

They are great to work with, a quality company that is very responsive to the needs of their customers.

Darrel Johnson

I needed a specialty lock.....a Countryside Locks representative spent time helping me find the exact lock I needed....Great customer service! Thanks Countryside Locks!

Sarah Vane

Couldn’t find a atrium lock anywhere‘s Countryside Locks had it and shipped it out ASAP thank you Robert

Sandra Anthony

Great experience all around, knowledgeable and friendly, competitive and clean. Nice to see people that have a great work ethic. Recommended to everyone I know.

Keith Kubik

Absolutely phenomenal company!!! Extremely professional and got the job done right!!! Highly recommended!!!!

PD S

Very helpful... Explained how to install... Best prices and shipped fast. Much easier than I thought it would be.

G Martin

I am waiting to hear something from this company about a lock I ordered on 10/3/21. I have emailed them and I have attempted to call several times. They have taken the money from my credit card for the product and for the extra money for 2-3 day parcel post. They have not contacted me. I called both numbers and the phones are just ringing. Please I hope this is not an attempt to rip me off. No way to do business folks. I am so disappointed. No stars. What are you talking about. I did not order until 10/3/21.

Jack Puma

Fast shipping received my lock in one day. Thank you countryside locks

Matt Jenkins

Website was easy to use and made ordering correct and easy. Shipping was much faster than expected (abt 72 hrs). The atrium lock set was exactly as described. Would order again today if needed. Excellent overall experience

Taylor Trautmann

I searched everywhere for a specific lock and I finally found it at countryside locks! Ordered it and received it super fast! They also had various finishes to choose from which allowed me to upgrade the old finish I previously had. All in all, awesome product, Great company and the owner was a huge help! I would give more than 5 stars if I could.

samcan1000

Excelente customer service! My odd door lock broke so I took a picture of my lock and texted the company. Within 5 minutes County Side called me back with the type of lock I needed to order. Thank you!!!