Reviews of Emerson's Lock Ltd. (Locksmith)

Gabe S.

Staff has been very responsive to my crazy ideas and requests that are super important to me, actually offering options and even newer prospectives on my safety plan for my residence, I am hoping for a great execution of the plan we put in place through dialogue. Thank you Emerson's

Lipton Young

Super good service company, highly recommended.

Jim Mayer

Emerson's lock helped us out with a difficult problem. We wanted keyed access to our condo's patio door, but the keyed version of the handle set was no longer made. They figured out a way to modify our existing set, found a suitable cylinder that could share a key with our other doors, and did the installation. They were always pleasant and friendly to work with. The new keyed door has made our lives better, and we couldn't be happier with Emerson's.

Consumer Truth

Emerson's took over from Long's Lock and Key, who was an excellent locksmith. Emerson himself appears to have retired and so now there is one individual answering the phone and arranging appointments, and a totally separate person doing the work. This is not a big deal until you discover the one who arrives on site does not know how to install a certain lock and point blank refuses to, and the best thing? He wants $65 for refusing to do any work.

Emma Jones

I had a great experience with this company. They came at a moments notice , fixed/changed my locks, were friendly, efficient, quick and did not leave a mess. Thank you!

Evan Hatch (gottaconprime)

Hello, this is Evan from Emerson's Lock LTD. The comment by consumer truth is false (notice they only did one review). We take pride in our business and work and would never charge a client for a service call where we did not provide service. Carson Upton and I took over the business from his father and will continue on the legacy of outstanding costumer service and quality. Talk to any of our clients and they will reinforce our claim to provide the best service possible. Unfortunately I have to score our business in order to post this so I have chosen 4/5 stars because there is always room for improvement ;-)

Steve Lebel

They came to our house to fix a patio door lock that was stuck in locked position. Difficult job but they did well and no mess afterwards. Thanks.

Summer Nielsen

I have to write this review because they were awesome. i was in a predicament where i had to get alot of keys redone, within a very short time. I spoke with Evan on the phone, initially, and and we were able to figure out what had to be done. He and his team of 4 were on the jobsite the very next day, on time, with 2 trucks, equipped. They were polite, willing to problem solve, definitely went out of their way to give excellent customer service, got the job done and for the quote that was given to me the day before. Best of all, this is a local company and i definitely will be using their services in the future. They seemed to have very reasonable pricing as well. Thank you Evan and team, you did a great job and i would highly recommend you to anyone.

Patrick McLewin

Emerson's Lock is a great local business run by a bunch of top rate guys. If you've purchase a home or business in Victoria and need new locks, Emerson's is quick and reasonably priced.

Brendon Williams

Guys showed up right on time, friendly, fixed our lock right away!