You will see all the opinions of people who consumed the services and products of Rocket Locksmith (Locksmith) in the territory close to Dawson (Canada).
At the moment this business receives a rating of 4.8 stars over 5 and the rating is based on 127 reviews.
As you can see its rating is basically the highest, and it's based on a very high number of feddbacks, so we may conclude that the assessment is quite faithful. If people have bothered to give their review when they are pleased with the service, it works.
You know that we don't usually stop to write opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Locksmith belongs to the category of Locksmith.
Great and quick
Very friendly, great communication. He was on time and finished our job in a timely manner. I would definitely recommend!
Love the job ????
I was very happy to find someone open 24/7 when I locked my keys in my car. They were super fast and friendly. The entire thing was done with less than 40 minutes after I first called, and my locksmith was pleasant and gave me advice on submitting to insurance. My only complaint is that I asked for a quote and the dispatcher gave the impression it would be in the realm of $35, $19 to send the tech out and $15 to unlock "if it was simple." The total was actually $150 - $19 to send the tech out, $35 weekend fee which was not mentioned on the phone, and a $96 unlock fee. The unlock only required 1 tool and less than 5 minutes so I don't know how that price jumped from $15 to $96. I didn't have another option so I paid it and am very happy to have my keys back, but I'm a little peeved at the vague and inaccurate quote. Overall the experience was quick and easy.
AJ was a real sweet kind person helped me really fast. Thank you.
Whenever you need to change your lock, this is the locksmith to go to. I worked with him today and am very happy customer.
Nate was here in less than 20 mins. Price was the most reasonable and I called 5 companies. He is also very nice, friend, and not bad on the eyes.
When I locked my keys in the car and the car was running I called the locksmith. He came immediate and was able to unlock my car in no time. The best part is he was able to get into my car without causing any damage.
AJ was really great and very professional.
Very responsive and quick service
Super nice friendly company. Promptly came out when I requested. Called me to let me know they were on their way. Highly recommend them.
The locksmith came by in a timely manner fixed the problem and was done in no time what a life saver!
Highly recommend!! Quick, professional, and friendly!! Our doors had new locks installed in what seemed like minutes, thank you!
Quick and professional!!
Final Update: Nope. Changing review from 2 stars (initially, a simple report about disorganization) to 1 star. When Nick from Rocket Locksmith read my 4 star update update (below), he revoked his commitment to issue a partial refund. The company texted me multiple times over the course of the workday, attempting to use this refund as leverage; they would not issue unless I changed the update to a 5 star review or removed it completely. I never contacted Rocket Locksmith for a refund, so I refused. Other than this, I would have recommended them highly. This exchange reduced my impression of them, but good luck. UPDATE: I got a telephone call from Nick at Rocket Locksmith. They are really working hard to correct this error. (Described below.) Nick, on behalf of Rocket Locksmith, acknowledged and took ownership for the confusion about the price. He has offered to honor the quoted price plus installation. They say they will initiate a refund, today. I warned Nick that I'd post an update if I do not receive the refund, but it sounds like Rocket Locksmith is sincere about protecting their reputation by providing great service. Initial Problem: The company was a little disorganized, which contributed to me paying double the initially quoted price. Although all were very friendly, I was provided multiple quotes by multiple company representatives. Initially $15 per lock, including installation. Once I booked the job, I asked for a quote on a higher quality lock. Then, the quote became $300 for 6 locks, including installation. The price I was ultimately charged: $370 for 2 locks. I did not protest because I was appreciative of their help. It was last minute, and the weekend, so most places were closed or not answering, and the locksmith was friendly and speedy. I would have given Rocket a 5 star review except I feel very cheated on the price. I'd consider a small claims suit except all quotes were on the phone, not in writing, and I didn't protest at time of payment. Therefore warning to all - be clear that pricing is consistent between company telephone rep and the serviceman.
I was upset when I found out my son lost my house keys. But the professionals on this team made me feel a lot better about the situation.
Nate was wonderful and went above and beyond with helping me unlock my car. Would 100% use this company again!
So I had my car keys stolen and bought a new ignition cylinder. Receptionist gave me a bit of a hard time because I made an appointment on a Wednesday when they didn’t have a technician and no one called me to let me know. Luckily Glen was very helpful and understanding of my situation and after 3 months I can drive my car again
Tech was super nice and got the job done. I was quoted around $300, and I should’ve asked for the exact price before he started (lesson learned). Ended up paying closer to $400. Again, the technician was great to work with but I was surprised about the final price. *edit* not a fake review. I have the receipt and the business card of the tech who came out (Luke). I did notice, however, that his card says Quick-Keys LLC on it. So not sure how that happened, since I never called that company. Are you, quick keys and master actually all one company trying to screw people over or what?
The locksmith was really nice and got the job done, but it was $80-$100 more expensive than the estimate I was told! I wish I had shopped around more to compare prices. I feel totally ripped off
Ben was excellent and friendly and gave me a good price and fixed my issue quickly and professionally
Great service very friendly love them
Glen came out and got me back in the house in time. He was very professional and kind. Would definitely use them again.
I am totally blind professional working in the St. Louis area and was locked out of my apartment. I have one hour to get to my job. This company sent someone who is professional and far faster than other locksmith companies. He got the door open in one minute where others have taken over 45 minutes. I will be sticking with this company and very much appreciate the professional and timely service!
Thanks a bunch Same day service was excellent
Tyler was fast, friendly, and effective! Great experience and he saved the day.
Aj was great
Fast service and affordable
Ben was very patient, professional, and very quick!!! ????????
Glenn came out in a timely manner and helped me get a key made. Supper helpful!
Dani did a great job! Quick. Very efficient!
Good timing, knew what he was doing. Very friendly. Even used his car to help jump mine.
AJ came out and was fast courteous and got the job done.
Tyler was my locksmith and got me back into my apartment real quick! He was hella nice, hopefully I won't ever need a locksmith again but if I do best believe I'll be calling y'all ????
Omg this was the best service I ever he was nice polite , & worked very fast also they have a awesome pricing system absolutely love this service I had today GO JAY
Glen came out did an awesome job in less than ten mins too thanks
My car stolen last week they took my keys and busted my back windshield ): . The locksmith made/programmed a new key for my Passat in 20 minute just like he said. He even helped me put a car cover on to protect my windshield. I really appreciate it! Definitely would recommend
Great locksmith service they made me a car key.
Amazing and efficient! Highly recommended!!
dan was a great bussiens man and gave me what ever i aske loved the service
Tyler was quick and professional! Thank you!
I got locked outside of my house on an early Saturday morning with my 2 hungry toddlers. I was surprised how quickly the locksmith arrived. He told me the easiest solution & then unlocked the back door for us. Could’ve been a good day gone wrong. Much appreciated.
They were here within 20 minutes and it only took 10 minutes total to remake a new key and get me back on the road. Very professional good quality and fast.
I called in a panic with a short time-line for competing tasks for work. I was able to get a fast response to my request and the job was done super fast. The technician was very friendly and kind. He was skilled knowledgeable about my car information and I couldn't have had a better experience, so I thank you. I'll definitely refer others to use your services.
The guy is super fast, super easy, and reasonable prices. Awesome service!
Astounding service, John's really a top guy
Based on other reviews I’m sure they do some services well, but if you are locked out of your house this is not who you want to call. Complete disaster. Online and on the call they suggested $20 for the trip and approximately $35 for the work and was told they’d be there in 35 minutes. Something came up and they were 30 minutes late. When he did get there the charges jumped to $150 for no apparent reason. Then the guy couldn’t actually get any of the three different doors unlocked because he seemed to have no idea what he was doing. After 20 minutes of getting nowhere with a drill tool, he said he could take out the locks completely (damage) which I had no interest in. Called another company who came out and actually used a lock pick set with some WD40 and had it open in 30 seconds. I had a bunch of family in town and didn’t need the extra hour wasted with them stuck outside in a storm
super sketchy company. Called and they said a lockout would be $19 for a service charge and then it would start at $35. I told the woman the make of my car before she quoted me. The guy comes and tells me it's going to be $150. I said the woman told me it would start at $35 (I have had a locksmith out before and it cost me $60) He said it was because it was a new car, thats why it's so expensive. I dont' know why the operator didn't quote me higher if she knew what type of car it was. Told him I was not paying that and paid him for the service charge and decided to find someone else. They called me back 15 minutes later and said he could do it for 75. I told them I found someone else who would do it for 60 and they said they would ask and call me back. Called me back and said he would do it for 60. Then he never showed up. Would never use this company again. they are a ripoff and unprofessional
They got to my car and within a couple minutes they had my door unlocked. I messed up when I was paying and they corrected it immediately. I would use them again
John was great. Very fast service and good price. Very happy
Was very fast to arrive and got me back inside my house in no time
Great experience! Knowledgeable and Kind.
Glen was at my house within 20 minutes and had my car re-keyed within 15. Very professional, polite, and was just adorable! Highly reccomend!! Prices were also extremely reasonable
Husband called to request lock service. Tech called me and came to location which was a business. We asked for the lock to be picked. He explained if he couldn't pick the lock that there might be damage to door or lock. Within 5 minutes he was in the room. The lock was picked.. No damage to door, No damage to lock, and mind you nothing was replaced.. 500$ for this service. My husband called to tell them that was ridiculous and cost was NOT explained like that. If so we would’ve went with a different vendor. The lady asked if anything was replaced he said no and then she said she would talk to management. They called back and said that was standard fee for commercial weekend service. We will be filing a complaint with BBB. I wouldn’t recommend at all
Ben was fast and efficient. I would definitely recommend to others!
Luke was absolutely awesome this Sunday morning. He came out extremely quickly and helped us get our replacement key made. He was kind enough to make us a second key at no additional cost. Considering we are about 5 hours away from home, he was a lifesaver! Thank you!
They answered my calls and called me back when they said and arrived on time. Got the job done quickly very impressed!
Tyler was quick and efficient! He was super polite and got me back to my dogs in less than 5 minutes. Highly recommend!
Ben did an excellent job getting me back on the road.
It was very helpful
Mike came out here made me a key but my obd wasn't working. He chnged the fuse and program the key
Rocket Locksmiths is extremely professional and will help with all of your locksmith needs. I highly recommend them. #RocketLocketSmiths
AJ was helpful
Mike was a really good help. He worked with me tremendously on the price. Will most definitely recommend to anyone. Very fast and convenient!!
A. J. was very prompt, responding within the hour. He quickly repaired the locking mechanism so that our door latched properly and opened without sticking. I would definitely recommend him to anyone needing any type of locksmith service, emergency or otherwise.
I highly recommend this company for any lock out situations they are Professional Fast and has Outstanding Customer Service. I am very satisfied these guys have good work ethic ????
The tech was very fast, professional and answered all my questions. I am very satisfied with my experience
I was out of town and locked my keys in the car I was very impressed with the fast response with the dispatcher and the constant updates from the worker that came on how close he was and his eta then when he got there he very professionally and quickly had it unlocked the payment was easy accepting debit on site the price was more than I expected but beings it’s the first time that’s happened to me I wasn’t sure the normal cost but definitely worth it anyway due to the good fast service
Ben did an amazing job unlocking my car.
Hello! I locked my keys in my truck. Sad, is stunk. But Dan from rocket locksmith came out to save the day. Dan was very professional, personable, fast, and authentic! Certainly I recommend this service 100%
Tyler , was fast and efficient great service
EDIT: In response to the owner’s response, I am positive that this is the right company. I have spoken to you all over email and have no interest in wasting more time arguing with a company who will not correct their wrongs. THE COMPANY KEEPS RESPONDING THAT ANY LOW REVIEW IS A FAKE REVIEW… THIS IS THE TYPE OF SHADY BUSINESS THEY CONDUCT. COMPLETELY CONDESCENDING AND UNPROFESSIONAL. THIS IS IN FACT, NOT A FAKE REVIEW BUT A VERY DISAPPOINTED CUSTOMER. IF ANYTHING, THE FIVE STAR REVIEWS ARE PROBABLY THE FAKE REVIEWS. THIS BUSINESS NEEDS TO BE REPORTED. DO NOT USE THIS COMPANY. Unprofessional, rude, aggressive, and NOT transparent. Go anywhere, but here!!!!! Every one star review on here was absolutely correct. I was interested in using this service as the estimate provided was reasonable. I understand an estimate is just an estimate and the final price will be given once the service is completed. However, with the services we received, we were expecting to spend roughly $300, but instead we were charged triple and the individual who came to our home, the company suddenly had no record of who they sent to our home. After complaining and requesting a call with management, all requests were denied and we were stuck with someone who was so unbelievably unprofessional and condescending. Never again will we be wasting money with this company.
Office staff was confusing and difficult to understand. Alex, the locksmith was efficient, professional, and personable. He invited us to contact Rocket in the future.
Very knowledgeable and friendly, and feel good knowing I now have someone to call on if I have any more issues in the future.
I called them at 10 pm. They responded positively and promptly. Their locksmith went out of the way to fix our broken door with efficacy. Excellent locksmith services.
Dan was amazing and helped me out a lot this is the only place im goin to for now on
Took 5 mins to unlock my car! They were great! Nate was awesome!
Tyler provided great and speedy service
Paid 75 dollars to come have a dude break my doorknob off. Had to replace doorknob myself as he had none on the truck. They tried to charge me another 60 to install a replacement... Thank you don't come again. Would have rated higher for better service. If you're gonna break something at least fix what you had to break.
Dan was fast and thank you for the business !!
Super unprofessional and unpleasant. I was told a 30-40 minute wait. When I called an hour and a half later they said they would check on the technician. After not hearing back, I called again 15 minutes later and canceled the service. They told me I still owed them the service call charge. I refused as they had not even been to my residence yet and they hung up on me.
Speak with Nick and he will take care of you. He knows customer service! Great company!
Very prompt and on time. Went above and beyond to assure installation was working fine.
Dan was the one who serviced me and my friend, he was really nice and did what he had to do.
Auto mechanic wanted $400+ and for me to make appointment/drive there/drop off the vehicle to make a new key and chip with the old key in hand. Alex from rocket ???? locksmith came to my house within an hour of me calling on a Saturday in the rain and did it without the old key and charged $170 total with great service. WOW
Gal was quick and professional!!
I couldnt find my keys in the house no matter how hard I tried. However, all I needed to do call John and he advised me on next steps. He was at my house in no time as well. I was really impressed with his diligence to help make my day better.
Great job was very fast n great price..
Made an appointment in the morning for 4 pm, so that I can be there from work. The receptionist asked me for my address, then the technician called me for my address in the morning and at 3:30 pm. After explaining to him that I was not home yet, the technician told me he would be there at 4 pm and that he would call when he was on his way. At 4:40 pm still waiting, I called the company and cancelled by request. Wasted my day.
My son got his license on a Thursday and then locked his keys in the car at a friends house on Sunday night. Mike came out to help him get back into our Honda. He was able to get into the car and have him on his way within 30-40 minutes. Thanks Mike.
Very courteous and prompt. Took care of needs with high quality items.
200 hundred dollars for 30 seconds of work.... i don’t recommend. i got charged 130 dollars for just labor and 50 for emergency assistance plus 20 dollars just to give them gas money and he was 15 minutes away. will never use them again.
Awesome locksmith. When I locked myself out, they had a really quick response time which was amazing and really impressive. I was expecting a several hour wait, so I was pleasantly surprised. A super sweet technician who was talking to me while he got me back into my apartment and made sure I didn't feel stupid for loosing my keys!
Eric was very kind and helpful. I would definitely recommend this service! Thank you so much for helping me.
Glen came over , it was super super fast and he did great job! Thanks a lot !!
Locked keys in car and gave locksmith a call. Arrived within 25 minutes and left after 7 minutes! Very quick process for the value of price. Friendly, reliable, trustworthy service. They come to you and accept any payment. Because of you guys I was able to get to my job on time! Thank you
Mike came out and got the job done ! He was fast and gave me a very great deal on the key ! Nice attitude as well . Thanks so much. Promote the guy :)
They unlocked my car very fast
I was very happy when they helped me get the car keys that I had locked in the car on a fair price, I can drive again
Firstly, I was surprised at how promptly they showed up at 11pm on a Monday. The receptionists first language obviously wasn't english, but she did a great job at setting up the appointment. The keysmith wasn't the most friendly, but he wasn't rude by any means, really just about the work. Took 20 minutes for him to make the key. Gave me a emergency one for the doors just in case. Fair prices for late night work. Would recommend them to anyone from my experience.
Professional, communicative, and on-time. Called these guys with a tenant lock-out and they were on-site with the doors open within an hour. Definitely will call again should the need arise.
Fast friendly service. Would defineity call them again.
They showed up on time they said they would! Made my keys to my 2013 Ford Fusion in minutes! Highly recommended!
AJ, he was really helpful and also he was quick to assist me. Yes I will recommend this company.
Very happy with this service! Got my car key made in a short time and now I'm ready to drive!! Thank you!!
Lost my only key to my work van and the technician was prompt to reply and was able to fit me with new keys the same daym
They are the cheapest I found very quick under 10 minute arrival took him Less than 10 minutes to get the key made o would definitely recommend them Glen was very kind quick and professional I won’t use another company if I ever get locked out again
Nick was fantastic! Fast, efficient and courteous! In under 30 minutes, he unlocked my car, dissembled my ignition and created 2 new keys from scratch!!! All for a lower price than Pop a Lock (and two days faster too)!!!! I highly recommend Rocket Locksmith to everyone in St. Louis!
Tyler was excellent. He was professional, good humored, and very efficient. Hopefully I wont lock myself out again, but if I do I know who I'm calling!
GREAT FAST SERVICE!!!! If I ever lock my keys in the car, I WILL BE CALLING THEM BACK!!! Thank you sooo much Rocket Locksmith!!!!!! Call Ronnie! Hes cute!!!
On time and very helpful
My locksmith Tyler got me in my place in no time. Quick & great service!
Tyler was great
Great service and reasonable price. It was the second company I called and I am glad I did. Nick was very professional and accomplished the job in a timely manner. Very happy overall.
AJ Helped me out in a major way ! I was locked out my shop and he came by fast and prompt to help ! He was able to open my shop door within a matter of minutes ! Very professional and polite. I would recommend him to anyone who needs a lock smith in the future !
AJ was great. Super helpful and got us right in
Fast service and very professional. I got locked out of my apartment and was able to get back in within 30 mins!
Tyler Omg! Tyler was great! He really knew what he was doing and tried different ways I never would've thought of!
Tyler came and saved the day after my sister locked my keys in my car. He was very professional and showed up very quickly!
Today I got locked out my apartment! Thank you to Ben for helping me get back into my apartment! The service was and quick easy!!
Opened my door quickly, lock still works adterward. Price was good.
Glenn was amazing!!! He was very kind, got there within 30 minutes, and very efficient. Very honest, and friendly as well! Other companies were trying to charge me nearly twice as much, and would have kept me waiting for at least two hours. He got me into my car within minutes. It probably only took him 20 minutes to make me the key to my car on the spot. I will make sure to spread the news to my friends! It did help he was easy on the eyes!
Home service - rekeyed some locks and swapped out others - guy was knowledgeable and helpful / prices seemed ok!
AJ was very fast in getting here & very polite...He was able to unlock my car in seconds
AJ came out and saved the day!!!! It was so cold and he came out quickly and got us back into the warm house in no time!
Great Customer Service ! A+++ Thanks , highly recommended....
AJ was great!!! He was there within 15 minutes and we were back in our house 15 minutes after that. Who knew dogs could work deadbolts?Thanks again AJ.
Tyler was great
Got here faster than quoted on the phone and helped fix my electronic lock that wasn’t working after it closed. Thank you Jon for your help!!!
He came quickly and had rhe door opened in less than 1 minute friendly .
john was a life saver.....great service
This is a very professional business. I would like to thank John the tech that they sent out to help me. His prices was reasonable & he completely he task in a very good timely matter. He made getting a new key fob easy.
The locksmith was personable and professional. Patrick stayed in contact to let me know when he would arrive. He explained what he would be doing, and gave his recommendations along with cost estimate prior to starting the service. The …
I'm here on vacation and I rented a car. I accidentaly locked the key inside, and when i called, a technian showed up quickly. Really appreciate all your help!
Quick and painless!!! Also very reasonable!! Will call again if I have to, but definitely hope I don’t!!!!
Nate was very quick and fast! Also very reasonable he saved the night !! I locked my keys in my car and I had to work.
Great service !!
Rocket Locksmith was very professional and I didn't have to wait for hours for service. I highly recommend them. Lavera Winston
Ben was a super cool dude and quick. Took 10 minutes and was practical with costs! Great service!
Fast service, done well.
The tech was on-site in 20mins had all the needed supplies. Had us inside in less than 30mins! I would definitely recommend
Tyler did great, prompt job. Was on time. Warm friendly, great sense of humor. WillDefinitely use you guys in the future
The Technician that came out was very nice and professional. Hopefully I'll not be needing this service again but if I do , I'll be calling these guys again
Tyler was prompt and professional. Got my car unlocked in no time.
Nat was good cumstor fast work good got done
Great and prompt on time
Ben was very quick and professional
Speedy and fast service!!
quick professional courteous, thank you
Professional, prompt, good service
Great Service!
Timely&Professional! Recommend for anyone needing a quick response. Less than 5 mins after arriving provider was able to unlock my car!
Real professional got my keys on a minute.... And very helpful
AJ was quick and professional. Would recommend.
Locksmith came out quick and gave me the best price. Thanks again
Tyler was great
Tyler came thru quicker then expected, extremely professional, and his personality was so down earth????
I called hoping to schedule an appointment to get my residential locks re-keyed. I was surprised to hear that a technician would come out just hours after my call :). I had 2 locks re-keyed and the technician completed the work within …
They were very helpful and was a GREAT for the price. Mike was very friendly and got done quick.
Very fast service. Thank you Ben.
Ben worked really quick and did a good job!
Tyler was fast, friendly, and efficient! Thanks so much!!
I was very happy with my service and the locksmith was very polite and professional.
AJ did a great job! Arrived same day I contacted him and was done with the work within the same hour that he arrived. Price was competitive with other quotes I received.
Best locksmith ever , their fast and do great job ‼️Ronnie Is The Best Locksmith Ever
Great service and really fast!
My family got locked out of our car after my sons football game. When we called thelocksmith we thought we would be waiting for hours. Everyone was already hungry andgetting real cranky. To our rescue, Aaron showed up in no time at all. 10 minutes later wewere ready to get in the car. We offered to buy him dinner for his troubles but he politelyrefused stating another customer needed his services. Highly recommended from this family!
After calling the lock smith guy arrived within 15 minutes. He was very polite & professional. He had the door opened within 5 minutes. Will definitely use this company again in the future if needed!
Jay was an amazing Tech I recommend these guys to anybody cheap and affordable prices
Luke, was amazing. He had a positive personality, EFFICIENT WORK, which is so hard to find these days and got me going quickly. The most important thing in my line of work is speed and accuracy which he produced. He is the only person im calling as a locksmith going forward. Thanks so much
Deadbolt lock replacement cost $331 for a middle of the line lock, including labor and tax. The service was good and fast, but the cost was ridiculous (you can buy a deadbolt yourself for way under $100 and install it yourself with minimal effort). The tech said I had to pay in cash and so I had to drive to an atm while the tech followed me in his truck. He held my driver's license for insurance that I would pay. Would not use this company again.
dan helped me get my keys out of my car very well
Fast Friendly Service Got Me Taken Care Of Quick And Very Affordable To Way Cheaper Then Going To A Dealership! They Cut The Key And Programed The Key Quick And Fast Will Definitely Use You Guys Again!!!!
Mike came out. He was on time, quick and the best in town. I have owned a fence company for 40 years and will be using these guys again
Technician arrived fairly quickly after being contacted for service. Was the third person I’ve had to examine a bolted front door, and was able to successfully get it opened. Quick, knowledgeable, and professional!
I am very pleased with the service I received. Nick was quick and efficient! I would definitely recommend!!!
very fast, did a great job
Ben was quick.
Ben, it was very good and quick.
Knowledgeable...polite
Nate helped me in my time of need! He was here in 20 mins or less. He was nice and fast! Thank you so much Nate you were a LIFESAVER!!
Fast Service
Thanks john for help me with my safety
AJ was awesome! He was super helpful and walked me through everything!!
I had a leader who got locked in the office and they were able to quickly get out to assist and had her out in no time. Fast, Friendly and experienced.
Thank you Ben for getting here so quickly. Very efficient and affordable.
Used Rocket Locksmith's services, was very impressed with the professionalism and quality work of Mr. AJ Dadon. I would defiantly recommend this company to anyone.
Ben was fast. Very professional service. Affordable
Company was very professional and easy to communicate with answered all my calls and even called me to check in. Tech was fast and efficient and nice
Locked keys in truck and the gentleman who came out to help was quick ,very professional, and kind
Nate was absolutely amazing, very professional, knew what he is doing! Will absolutely recommend
Super friendly - quick and arrived within the timeframe given. Tyler was helpful and gave us good advice on our locks ???????? Hopefully we won’t have to use again, but if so we’ll use rocket locksmith!
Eric was professional, and efficient. Gave me pointers on how to get in my car safely, and helped me out all within 30 minutes. Would highly recommend. 10/10 service.
John was excellent
Very fast service. Total lifesaver!
Very professional, knowledgeable, and fast. Its very stressful being locked out. The man who came to my house was very trustworthy, polite, and did a fantastic job. A++++++++++++ superstars!
Quick, effective and polite... thumbs up!
Mike was a very nice guy and very patient.
The owner is pretty nice and down to earth.
He did such a good job and was very good with his service thanks Nick..????
Technician John did great quick work and I would definitely recommend using them again
Gadi was really fast
Nate was awesome got stuck at work in the heat and he came out and got me taken care of fast!
Tyler was quick and did a great job. Came out late at night and arrived fast.
nate is exellenthe guy..and did great work
Great scared me at 1st but I would highly recommend this company. I wasn’t happy at first but the company made sure I would be happy and I am!! I must say there WORD is everything and it is they told me that they could do it and they did!! They sent out a Guy who got it done within 30 minutes very professional and his Cologne to die for???????? THANK YOU ???? ROCKET ???? LOCKSMITH
Mikey is the most professional locksmith I’ve met. Quick, cheap, and easy to work with. THANK YOU ROCKET LOCKSMITH
Nate is an amazing Locksmith.. Call Him.. He's the Real Deal.
Mike showed up on time, very polite. Worked quickly to get me my key and back to my life. Really great job wouldn't go through anyone else.
My keys got locked in my vehicle on Scott AFB. I called and received an immediate response. The driver locksmith that came out called when he was on his way and as soon as he was in the immediate area. The entire process from the phone call and to finally getting my keys took less than an hour. Glad they were available to save me from stressing the remainder of the day.
Nate was fast and professional I’d ask for him if I needed another key!
Nate was fast, responsive and friendly. Thanks Nate!
John was great
I had a panic when i had lost all my key i called Rocket locksmith they were at my house in 35 minuits and got me straight in thank you
Thank you rocket locksmith for programming my car key in such short notice, I highly recommend this company to anyone who needs a locksmith. Very fast and reliable, and the tech was kinda cute as well. thanks again for such great service.
I received a quick response and an easy fix to my problem. Very happy overall.
I needed a lock to be cut (lost the key) for my storage unit. I called multiple companies and these guys were the best. They answered the phone right away, gave me the best rate vs all the competitors, gave me an appt within 24 hours and were just totally professional. If you need a locksmith, look no further.
Awesome service! Very fast to get to my house and very kind
Tyler was here with in five min and got my car unlocked ????????????????
Nate was so awesome!!! It took less than 2 minutes to unlock!!!
Roni was AWESOME! Quick response time and very efficient!!!
Prompt service, pleasant young man who put me at ease with an uneasy situation. Thanks so much, Coletta
Very fast, friendly and affordable.
Great service will definitely recommend. John works fast and efficient.
Aj was great and helpful
AJ was great
AJ was a great help! Friendly and professional!
Tyler was quick, professional and a lifesaver! Great service provider,
This company is fantastic. I thought i locked my keys in the car but when they opened it my keys were no where to be found. The guy made me an ignition key at no additional cost.
Dan came out immediately and was a huge help! Reccomend!
Tyler, he was amazing came right out and took care of the situation
The technician was professional he was on time he was friendly he was very responsive to questions he made me very feel very comfortable during the whole experience I would suggest anyone use this service he saved me over $200 from if I were gone to a dealership
Mike was very helpful, I had lost my car keys but he had a car key replacement he actually got working in less than an hour l was impressed.
He did a great job on getting my keys out thanks so much
The Locksmith was great, he got here in a short time and had my door unlocked in no time!! Lisa
Nate is super friendly and nice and is a professional
I lost a set of keys, called Rocket locksmith, Shann showed up in an hour. The guy did some measuring with a key and cut a key on 1st try and it worked. Had a second key made, and I was off. Thanks. Great Job
What a positive experience! These folks are really easy to work with... very responsive. We had an entry door lock break and another locksmith tried to rip us off. Called Rocket Locksmith and they were terrific. They did a great job, from the initial visit and review of the options to the final installation. Fair pricing and great customer service. Don't look anywhere else. Just call Rocket Locksmith.
Quick and Friendly !
Best locksmith I could find. They were able to beat out the others that I called on pricing and then the guy was even nice enough to cut me an extra key with no charge after already reducing the price after a miscommunication. Truly a good company
I called and got Roni here in no time. He was quick and very friendly. He is a professional and will unlock any door ! Car or home. Give him a chance and you won’t be disappointed !
Nick was great and it was super cheap! Highly recommend
Technician was prompt and none in a timely manner
If I could rate them - 10 stars I would please don't ever use them it's a waste of time .They stood me up twice why? And the give you one price over the phone and another later fffffff them
Tyler arrived in great timing! Tyler was very professional and efficient! Thank you!
Excellent service...very prompt and professional! Thank you! Great guy!!!
We called them to give a quote to fix an interior door lock. The Locksmith, who was a sub contractor from Bond Lock and Key, said he wouldn't be able to tell us what it would cost until he opened the lock to see what's going on (fair enough). Before we authorized him to continue, he fixed the lock and handed us a bill for over $500. It took him 45 min plus parts. The price was outrageous. However, he did fix it. When I called the company to speak with someone, which was clearly a call center overseas, they said they would need to 'google message' the manager and that he would get back to me. Having never heard back and being hung up on several times by 'Erica' and 'Trisha', I would highly recommend you use another company. Oh, and they charge an additional 8% if you are going to use a credit card.
Installed 2 locks for me on the same door; both times showed up right on time. Had to come back to adjust the 1st lock after the 2nd lock was installed and did so at no charge. Was polite, friendly and did a great job!
Mike did a great job..thank you guys
Appreciate your quick response.. Roni really did a very great job of opening my lockedout door.
Tyler Tyler was amazing thank you so much
Would recommend to anyone! Very timely and professional. Was able to have a key made for a fraction of the cost others were going to charge!
Mike came with great price and did it quickly
Ben was quick and great to work with. I recommend their service.
Tyler was great even though my truck was a pain in the rear he stuck with it in the rain and everything. Thanks for the hand.
Nate was a really great help to me... He was very fast and effective... Thank you so much!
Tyler was very friendly and helpful. 5 star experience
Mikey helped my brother and I unlock our car. We don't have any money until next Friday and they trusted us to pay us next week. Thank you all so much for providing such great service
I made the phone call, and a technician called me within a matter of minutes. Very responsive , and let us know when he arrived. He was professional. We will use this company again in the future if need be.
Great
I called for a rekey on a new home. The locksmith that came out tried to sell me 4 new locks at $100 each. When I declined they insisted I pay $29 for the “service call”
Very pleased with the work and price thank you nick ☺
I just wanted to say that I appreciated Art today with my residential lockout. I locked myself out helping a friend, I called the company and placed an order. Art called immediately, and arrived within 20 minutes. He had on a locksmith jacket and was very professional. I am a single mother so I would recommend him or the company to anyone whose in immediate need of help with a lockout.
Got charged over $300 for 2 minutes of work.
EXTREMELY please with their service, they are quick and very easy to work with! I am so thankful!
We were traveling from out of town and had a 7 hour drive back home when locked keys in the car. The technician called within minutes of my first call and they arrived quickly. Service at the vehicle was quick and professional. Technician was very friendly and made a stressful situation calm. Payment was also easy. The call back to make sure everything went well was also nice.
Fast easy worth the money . Isaiah Johnson
Locksmith technician arrived quickly and opened the car within minutes
Tyler was fast with the service came right away
Rocket Locksmith was very helpful. Glen made it to me in a very timely manner. Definite recoomendation.
Very good price responded promptly I had lost my keys had all made for me in a matter of minutes
The Locksmith was a brilliant technician. He took the time to walk me through what we were doing. I really felt like it was the end of the world when I was locked out of my house. Thankfully, having a pleasant, competent professional there really helped me not to panic.
Dan was a terrific guy. He made the lock change in under an hour from when I called him, and given the fact that I had to go to office, I cannot thank him enough. Top notch service.
Great Service!! If Your In Need Of Any Car Services I Highly Recommend Quick & Good Pricing! Also, Special Thanks To AJ For Getting My Keys Out Of My Vehicle.. Real Life Saver!
Mike, very competent, great service, very Happy with him
They are the guys whom I can trust blindly to have any locksmith assistance. Their work efficacy was great and co-operation was mind-blowing. They upgraded our existing lock system and made it more secure. Just want to offer my gratitude.
AJ Was Awesome Came In Finish So Fast I Will Request Rocket And Ask For AJ Anytime..
The technician, AJ, was courteous and professional. He was able to adjust the price to match a competitor and worked quickly despite the inclement weather.
Tyler was extremely helpful. Great experience. Highly recommend.
Very professional and accommodating! Highly recommend!
Glin came and got me together..thanks alot
So nice! Showed up within an hour after I called about a problem we were having with our lock and fixed it easily. Expert on locks in older homes.
Locksmith was great and cheap. Thanks ❤️
This is the second time I've been using Rocket Locksmith. This time I called them to change the locks at my parents new house, as always they arrived onsite 5 minutes before the appointment time and got the job done quick and the tech was able to change all locks so they work with only 1 key! Is nice to have a local locksmith company who i can trust.
Very polite, very good experience, friendly and efficient. I definitely suggest them if you need a locksmith!
Tyler Just came and saved my weekend! U rock May God Bless U! Thanks so much :)
Tyler was excellent. He was very respectful. He had my door open on one second. I will always use this company and tell all of my friends. Thank you Tyler your mom did an exceptional job with you. Happy Holidays. Mrs. Joyce Harrell
I was in a real jam when I locked my keys in the car. I had actually left the engine running. Thankfully, I called Troy and he was happy to provide me with locksmith service. I was so grateful he was able to unlock my car, otherwise I would have been in trouble!
Thanks for the help. Fast and super helpful!
Great ppl really helped me out 10 out of ten would recommend
I had one of the best experience with AJ Locksmith. AJ was very professional and considerate. He is one of the best I’ve seen yet.
Nate was awesome. Came through saved the day in the heat making my company new keys for our truck
The place went out of their way to help me get my keys unlocked from my car. I recommend this place to anyone. Their service was great
Glen came out and saved me made me a key for my car and for a good price
Ben. Thank for very helpful service
Tyler was great
Tyler was the best
Great experience
Tyler was a great help. I’d recommend using their services
Mikey came out to my house made a key for my classic 1988 corvette on a Saturday and was the best experience I could ask for
Tyler did a great job. Excellent service.
Very quick service.
I would like to thank AJ for responding so fast I was very surprised cause I was expecting the company to make a appointment for me to get my locks rekeyed but that was not the case at all. AJ arrived in 30 minutes like he said and he was very professional and the price was reasonable I appreciate your service and I will definitely call again if I need your service again and recommend to family and friends have a blessed day
Tyler great service came out in a hurry and helped me out in a bind.
dan did a fantastic job!!!!
I lost my one and only car key. Rocket came to my house and made 2 new car keys in under an hour. I thought it would take much longer. Very convenient.
Aj was great.
AJ was great and made sure we got what we needed before listing our home.
Eric was tech and he was very polite and efficient. Appreciate so much that I did not have to replace the lock.
AJ Dadon was excellent! Timely and professional. Highly recommend.
Aj was great, communicated well, upfront about everything, & no hidden prices. Highly recommend this company to any looking to get their locks changed out quick and professionally.
John was fast quick on time polite professional
Fast, personable, and all-around best locksmith service I've ever used! Nick's customer service is top-notch. Thank you!
Aj was great and really helped me out quickly and efficiently
Tyler quick and fast came when he said he would I will be calling again
Tyler came out and popped my door open with ease. Thank you.
They are perfectionists. Resolved the issue promptly when the key broke inside the lock. Their locksmith reached out promptly and worked professionally on it. He repaired the lock and provided me with the duplicate key as well. Appreciable customer support!!!
Speedy, efficient, very professional! Would recommend. Thank you Phil! :)
On Dec 3rd, I called from Blue Springs and the polite guy arrived within an hr, he pumped open the door a little of my BuickCentury2000, and opened the door handle in less than 5 minutes, it was my only option due to cell phone battery being low. Advertised online at $30, on Dec 4th the manager agreed to refund me $50 by mailed check because I was initially overcharged at $130 because the guy kept racketeering the price up. Does verbal agreement mean anything to this company? It is January 12th and I have not received the check yet.
Arrived as quickly as possible despite the fact that it was late at night and the individual who came was extremely professional and nice. I recommend Rocket Locksmith to anyone and everyone. I'm so glad I called them, great company!
AJ showed up when he said & was in the door (tough door) in no time at all... Good easy going young man but obviously very experienced.
Tyler was great! He was prompt and quick. 5 stars for sure
The guy was friendly enough to wait in the rain because I didn't have the money and allowed me to call my grandmother to do it, for that i how to say thank you I lock my key and second key to my van. He was patient, trusting and friendly and on time.
Tyler came to my house to help with my locks. He was professional, courteous, clean and respectful of me and my home. He was honest about what he could do for me and I really appreciated that. Ask for him if you can!
Nick was great! I lost my keys to my car they were there within 20min of my arrival and it took a whole 15 min to have my key remade and on my way thanks so much
Nate was very prompt and got the job done quickly and professionally ????????
Got locked out of my car and rocket locksmith saved me! I was very happy that they arrived within 25 minutes and got me back into my car! Thank you so much!
He was very professional very quick and efficient service and just very nice.
I am very pleased with the service. Alex, the technician came after 15 min of my call and fixed the lock problem within the same time. Alex was very knowledgeable, polite and respectful.I would highly recommend this company.
John was a very good person at this time of the night I ready appreciate
John was great
Ben was right on time!! The apartment didn’t burn down! Thanks Ben and Rocketsmith
AJ did a great job and was very careful working in my home. Even though he’s a Lakers fan I highly recommend him if your in need of a locksmith.
Nick did a good job,will recommend him to others
Or was amazing! Thanks for the great service!
Called for a quote. They quoted me $275 for a re-key of 3 key holes. That is 2.5 - 3X as much as I was quoted elsewhere. I feel like they were trying to take advantage of me. Make sure to price check!!!
Tyler was very professional and arrived as soon as possible to unlock our door. We would use this business again but hope we don't need to do so.
Mike came out speedy fast and was very friendly and positive. He has exceptional customer service. I would recommend him any time!
GAVE ME BEST PRICE I COULD FIND AND CAME REALLY FAST !!!
Service was fast and the gentleman that unlocked my car was polite and efficient. Would use again.
Great service. Tyler was here super fast and got the job done!
Aj was so perfect for me in my time of need ty rocket lock Smith sososo much
Tyler was fast, polite and congenial.
Nate was awesome! He explained everything in a way that I understand and was patient in doing so. I will recommend him to everyone!
John was awesome solved the problem in no time!
Used them about 3 weeks ago. Paid $250 for a new key fob. (They don’t cut the key btw so I was unable to even get in my car today once my key fob stopped working.) After a few weeks my key fob just stopped working, now Im stuck out in the snow and cold. Tried to call the number we used initially but no answer. Only that someone would call me back. It’s been over 2 hours. I tried looking their information up by their number but it couldn’t be found. Finally got the name from someone else (person who referred them)and I looked up the company. They have a lot of different numbers. The other number on their website did work. I spoke to someone who knew that I had called! He said someone would call me back...Initially my boyfriend called because I couldn’t get through. They told him once we buy the key fob it’s not their problem?!?! We just called another locksmith and will have to pay again. DO NOT USE THESE PEOPLE. THEY ARE SKETCHY.THEY DONT ANSWER YOUR CALLS BECAUSE THEY HAVE YOUR NUMBER AND WILL NOT HELP YOU. IF WE ARE AT LEAST ABLE TO GET OUR MONEY BACK ILL ADD THAT TO THIS REVIEW. Well I got a reply from the owner (responded to my review)He said that if I called within warranty they would have fixed it. I purchased the fob on 12/14/2020. I even sent them a picture of the receipt. Notice that all the bad reviews are “fake”. Why has no one called me back then? Owner also claims they do cut the keys. As it turns out, they needed a copy of the original key which was not available at that time. So then how did they cut it?? I see their responses to negative reviews saying to call them but as I said they won’t canswer or call back. Also no one has added to their reviews that things were resolved. Fake?!?! Look who is calling the kettle black!! Very bad customer service. And they use bad fobs. Had to have another locksmith come save me and comparing fobs you can see the fobs this company uses I are not legit. If I’m fake then why have you not called me back??? I’ve called a dozen times and waited over 4 hours!! I posted a picture. The top one is the fake. It also weighs nothing compared to the new one I just bought. The silver buttons are not the same, the buttons are crooked. See bottom button and the logo is very off. They keep stating I should have called. Should I post how many times I’ve called them? They keep saying someone will call back how do they make it right if they don’t call you back? All their responses are that “you should call”. Well as of 11 am today I’ve still not received a call. They do However have time to respond to negative reviews.
These guys are the best. Thanks for your fast and great job... I really appreciate you guys!!!!
John was great
Excellent! Prompt service, fair pricing, professional. Highly recommend this business. If I would have known how simple the resolution to my key problem was, I would have/should have called them sooner!
Professional. Polite. Timely. Affordable. Really couldn't ask for anything from these guys. They replaced a lock on my front door with zero hassle. I will definitely call them again in the future.
They were very prompt and I was extremely satisfied with the overall service and value for the service
This locksmith company arrived at my location within 15 minutes, and unlocked my car in 3 minutes, running the credit card from a field worker private phone was a bit unease but the service itself was for sure 5-star locksmith service and I will be using them for any locksmith job I may need.
They were quick and really helpful. Definitely recommend!
Tyler quick fast in hurry he's there. Get at em.
This is the second time I've been using Rocket Locksmith. This time I called them to change the locks at my parents new house, as always they arrived onsite 5 minutes before the appointment time and got the job done quick and the tech was able to change all locks so they work with only 1 key! Is nice to have a local locksmith company who i can trust.
I appreciate the service they were prompt and quick, I would recommend them one of the best lock smith in the STL!!!
I had these guys out twice for work on my condo. Great communication and follow through. I wouldn't hesitate to do business with them again.
Tyler was great
DO NOT USE Rocket Locksmith under any circumstances!!! In the state of Missouri you do not need to be licensed to work as locksmith and they send out people with no experience that do hack jobs. Kevin Murillo had NO IDEA what he was doing. Now, he is not returning my calls. Since this was google verified I thought the services would be up to par. Google you need a better prescreening process because Rocket Locksmith is ripping off thousands of hard working Missourians. Do me a favor and check your records to see how may claims/ complaints you have against Rocket Locksmith, I am sure you would notice a trend.
Glenn came out did the job promptly and gave me a key. Good job.
AJ really helped me out and was very professional. I would recommend again. Thanks.
Wow! I thought I’d be waiting for hours to finally have my car unlocked and finally be able to sit comfortably in my car again. It was pouring down rain and freezing cold. Oscar called me so quickly and got here in no time. He’s quite an expert. He had my vehicle unlocked in like 10 seconds and I was sitting warm again! Thanks guys!
Nate Was great help came quick and got the job Done ????????
It was fast the guy name was Ben literally took 2 minutes
What a scam! This service is terrible! They take advantage of you. They advertise one price then charge you 3x as much! If you need key service, it is best to get a referral from your insurance agency or Angie's List.
John was great!
Dan was professional and very quickly
Aj was fast and the best
I called when I unfortunately needed all my house locks re-keyed in a time-sensitive manner. They came within the hour! They were kind, understanding, and compassionate. I came by today to have more keys made too. If I have future needs, they will be my go-to.
Very quick arrival for an emergency lock out. The locksmith was very friendly and professional. Very reasonable price as well. I would highly recommend this company.
Super polite, very personable, and kind. Was early, and prompt. Worked quickly and professionally. 10/10 would recommend to anyone needing a locksmith.
Oscar was very communicative, on time and did a great job.
Alex was fast and helpful!
Ben waa very professional
Aj was awesome and was able to fix my problem so quick and efficiently! Definitely recommending him to friends and family!
Tyler was cool
Dan saved my holiday plans. Courtesy n respectful
Alex was fabulous. Very professional and a pleasure to chat with in a stressful situation. Thanks Alex!
My husband called them and was given price of $95 and $19 service charge. When the tech got in, tried to charge us $347. He did make the key after talking to their office for $150 and $19 service fee. I think it would be better practices if they don't try to receive people with pricing, then jack the price up once they get here.
Did a great job he changed my car locks in less than 2 hours and the charges were affordable next to the dealer price, was very happy. I can now open my car with easy thanks a lot.
Or was quick and good
Very reliable!
Tyler great service
I didn't have to what long ... Service was fast all around the board.
Mike was friendly & helpful. Knew his stuff and made sure I had a great customer experience. I will definitely use this service again!
Amazing locksmith who couldn’t have been more friendly or professional.
Lockamith came out and workes with me on price.
He came out sooner than he said which was great, and had it opened fast. I will pass this company name on to others in need of a locksmith...
John was great
I had three locks re-keyed by rocket locksmith, and I was very pleased with their service! They responded quickly, and gave me an appointment for the next day. The locksmith who came was very nice and finished the job quickly. I highly recommend rocket locksmith, and would use their services again!
alex will go out with me, no just kidding thanks for prompt and great service????
Nate was great came very fast and was helpful.
Locksmith attended at a mutually agreed time and carried the work out quickly and efficiently. Would use again if there is a problem in the future.
Aj was great. Very professional. Would highly recommend
Ben was quick and professional.
My girlfriends and I had met at the movie theater for a girls night out; to see a 9:00 pm movie. Heading out to the parking lot afterward, I realized I had locked my keys in my car. Who was I going to call at 11 pm to help me after i locked keys in car? I was just about to ride home with someone else when one of my friends, searching the internet for locksmiths, came up with this number. I called and, to my surprise, I got an answer! I explained my problem and a technician showed up just 20 minutes later. Before long I was back in my car and heading home. I now have their phone number in my contact list...just in case!
Ryan was great, VERY knowledgeable about what he does and explained everything to me until I understood (who knew there was so much to know about locks and such!)
Great service was very respectable and very helpful and understanding in our situation
Eric was very prompt with coming to my rescue. Very polite and very professional... I highly recommend his service for any occasion... especially for looking your keys in your vehicle.
Aj cane fast and helped me get my car door unlocked, He was courteous and efficient
Service was fast, professional, and completed.
Quick response, got here on time, didn’t take longer than 10 minutes. Great service 10/10
AJ did a good job!
Erik was incredibly kind, fast and diligent worker, made the process very clear, documented everything, and walked me through each step of the process as he progressed.
Tyler came quickly to my location after we called him. he got my car unlocked within seconds and is super friendly, highly recommend.
Excellent fast service. I'm super happy with the professional lock smith.
A very positive experience. The locksmith called me soon after I called to request him. He was able to come even sooner than he thought and got the job done quickly.
Our front door was jammed last night so we called to get it fixed. First the guy who came was SO RUDE. He was throwing stuff around and barely spoke, he didn't even talk to us to give us our best options. Second we were charged $100 for him to remove our door knob. The $20 service fee was fine but $80 to remove a door knob and he was here for less than 10 minutes. I didn't even ask about replacing because I couldn't stand to be around him for a second longer and I am sure it would be costly. If I could give negative stars I would.
Highly recommend Alex! He was there very quickly and knew exactly what he was doing. Very nice, professional, and got the job done quickly.
Aj helped me out greatly and was very courteous
Phone went right to a person! Very nice staff. Locksmith showed within 15 minues! Done within 5 minutes. 5 stars for fast, good service.
The locksmith came in a timely manner and had great customer service. It was fast and hassle free. I would definitely use them again.
Thank you! best locksmith around.
Tyler "the tech." Called immediately to let me know he was on his way He even had the courtesy to call a second time to let me know it was taking longer than he thought but would be here soon. Once he got here the car was open and I had my keys in hand in a matter of minutes. He was very friendly and professional. Would highly recommend.
Very reliable, this is my Second time being assisted by them and I haven’t been disappointed yet !! Highly recommend
Tyler was great from the beginning of the phone call. He was on time and got me back on the road in no time. With his help I was still able to make my appointment on time. He also was very polite and encouraging that all would be okay in the moment of my frustration. Thanks Tyler for all your help and support.
We were locked out of the house. Tyler was over in 10-15 minutes and we were back in the house very quickly!
An was great !
Definitely a 5-star company. I couldn't be happier with the service. Ronnie was very quick, professional and friendly. He went right to work and, before I finished with the paperwork (which was just filling in my name and address and signing it), he said you're car is unlocked now. I am amazed he got everything taken care of so quickly. I hope I don't lock my keys in the car again but if I do, I'm calling Rocket Locksmith.
Ronnie was amazing and fast, not only pleasant but a problem solver! Youll be glad he is the one to arrive to solve your problem!
Very straightforward, friendly and great service.
Ben was great to help out
Not professional at all! I got the call while I was handling another service of my own. After he got my key out my car he left my passenger side door wide open with my keys on the side mirror preparing to leave. I not only stated that I’ll be in the building whenever the service is done but he also saw me go in the building itself. Not only that I called to file a complaint about the error and they hung up while I was talking. Completely unprofessional and bare minimum to satisfy customer needs.
Aj was great and helpful
Nate was great!
AJ did a great job
Thanks for your impeccable, great, friendly, quick, and excellent locksmith service. I highly recommend you for car key replacement when I lost the car key. Everything was done in a prompt and efficient manner. Thank you for the fast response and great service.
I am the husband of Wanda Smith and Nick was Awesome!!! He walked us through step by step and even told us how long he would be. Not only will I recommend Rocket Locksmith but I am only recommending Nick. Thanks again Nick
The agent to me 30 mins after the call made and in 10 mins a key was made and inward on my way
Tyler is great!
AJ came out and changed my locks, he did a great job!
They replaced my 3 doors key. Skilled, did a great job. Definitely I will call then if need in the future.
Excellent service.
Ben was fast and real quick with the service. He was very helpful and I appreciate the wonderful service.
Ben was here very professional and outstanding customer service
Tyler was respectful and understanding in excellent customer service
Tyler was very professional and courteous. This was my first experience with a locksmith and I must say it was a good one.
Don't call to this guys!!!! They stole my $100!! I order new key, guy come to me stole my money and didn't make key at all!!! Very rude operator and manager!!
Tyler fast and quick work
Jay was very quick to respond when I was locked out of my car and I am from Indiana ! Sooo helpful and understanding!
On time, very friendly service, and fast service time highly recommend
Speedy service, Tyler was a nice guy had truck open in no time!!
Great customer service and arrived quickly.
The service provided is not only a life saver, its convenient and hassle free. In my case, I lost the car key to my 2007 Mercedes Benz. I avoided the bureaucracy of dealing with the dealership. The quality is adequate especially as it relates to keys with a fob containing a computer chip. More importantly, finding a provider that services foreign vehicles was likened to finding that needle in a haystack. Lastly, that all comes with great customer service.
My husband lost his key to his 03 F-150. I had a key that opened the door and fit into the ignition... just didn’t start the truck since it didn’t have the chip. After making calls to several locksmiths, it appeared ballpark would be approx $160-180 for 1 key. The tech arrived 45 min late, but I let him do his thing while I waited in my car as it was quite cold. I expected the tech to let me know the estimate prior, but the next thing I knew, he called me out of my car and declared it would cost $425 after tax!!!! I only had $220 on me as I was NOT expecting that fee nor would I have APPROVED the service if he had presented that to me. He insisted on me driving to an ATM to withdraw more cash, but I exceeded my daily withdrawal. Since he was late, I told him I would have to meet up later since I had to bring my daughter to a doctor’s appointment which I was already running late for. He took his keys back, but refused to give me my money back. I called the company to let them know of the experience and how the tech did NOT abide by the WRITTEN service statement on their website. BE CAREFUL WHEN USING THIS COMPANY! Not professional at all! Price was VERY UNREASONABLE! UPDATE!!! Nick from Rocket called and took my statement. He was VERY professional, listened to my experience and was sincerely apologetic. It has been an unfortunate on both ends as this tech was new to them. Needless to say, I am getting a refund on what I *should* have been charged and what I paid. They definitely accepted responsibility of the rouge tech and righted a wrong. I can say that they have been HONEST and have acted with INTEGRITY which is rare now a days. (I changed the review from * to ***** because of the service on the backend.)
I got new locks installed in our front door, the job was completed to an excellent standard and their prices were very reasonable. I found the locksmith to be very polite and friendly, he was clean and tidy when working and I would highly recommend him!
Ben had a amazing service glad I called them for my keys locked in my car
Got locked out of my house and called for a locksmith. Eric came and did a great job. No harm to the lock and it took like 3 minutes. Keep up the great work Eric! Much love!
I had a great experience nick was who assisted me he was accurate on time and courteous
Mike did a great job
They were fast,friendly and very professional.
All in all good service price was a bit high, but quality was worth it si 5 stars
The technician was out within 45 minutes. He was able to get me back into my home in 20 minutes.
Have to echo the great reviews from everyone else - needed to have my bike lock cut because the mechanism seized up. They were able to send someone out within an hour of when I called. He got the job done quickly, was friendly, and took my credit card on the spot. This is how service business interactions should be!
Way overpriced!
I locked my keys in my car and John came up ASAP to my car and got my car keys out in no time his such a good worker with a great price.
Extremely professional and affordable! The gentleman I dealt with made this whole transaction seamless.
Ben was a good assist with helping us unlock the car
Very fast response time.
Great job! Thank you!
AJ was awesome and super fast ...thanks AJ you saved me!!!
Tyler was extremely fast to come and open my car. I would strongly recommend to all my friends.
Thanks for coming to unclock my car in frozen night, Nate ! I’m really appreciate it !
Thank you guys good service
Ben is got a great attitude and open my car to get my keys extremely fast, I will call them over any other company around any time any day hands down
Was quoted one price over phone. Tech tried to charge me much more than the quote. Would NEVER use this company again And I would be happy to post the invoice they present me but even the invoices they had DID NOT SAY their company name and phone number on it. Very sketchy!!
You have a professional, friendly and fantastic team that took care of my door. The tech changed my car lock which stopped turning for some strange reason, and it is working great. It opens and closes with ease. You are amazing, and God bless you.
Thanks Tyler for coming to my rescue! Fast and friendly. God bless you!
Aj great and easy to deal with. Great help to this family. Thank you AJ
An was quick fast and efficient. Very helpful.
Highly recommended! Very fast and friendly service!
Tyler was great. Got here quick, very friendly
AJ Dadon was great! Called with ETA prior to arrival. Price was reasonable. Highly recommend.
I called and within 40 minutes I had a new car key
john was great
Responded promptly and got us out of a jam. Couldn’t be more grateful.
Quick and professional thank you!!
Good fast service.
Mike came out programmed 2 keys and cut them for me. Best price. Very nice. Clean cut.
AJ was very helpful.and courteous....short wait from quick response
Dan was quick and professional.
Got to my location in 20 min and was super nice and payment was easy .they use Venmo which I loved. AAA was going to have me wait for 2 hours . Locksmith was done in a total of 35 min. Thank you Shannon Downar
Great professional service! Reasonable prices! Thank you! I highly recommend!
They Guy was very professional and he came in a reasonable amount of time. He gave me advice on where I can get additional work done on my car and he the price was affordable and it was the best I could find you guys are awesome I definitely will be referring you guys to my friends and I will definitely be using you guys services again
AJ was awesome getting me help back into my car in a pinch. Timely response and got me on the road quick!
Nate’s super awesome. Came out late on Sunday night and did an amazing job. Really nice guy
AJ was great. He came in and changed all of the locks that I needed him to. He even was able to cut a new hole in my door for one of them. Will definitely call him again.
Quick fast service, and easy communication!
John was very professional and did the job well.
Quick response, reasonable price. Would recommend. Mike was great
Ronni did a great job. Very quick, efficient, and friendly!
I called to get a quote on the phone for a service which was more expensive than the quotes from other locksmith. When I told them politely that their price is higher they just hang up on me. The way they talked to me was very rude as well. I am surprised at how unprofessional they sound on the phone. I would stay away from them.
A very skilled and friendly locksmith unlocked my car and replaced a lock on my front door when I misplaced my car keys which had my home keys as well. Thanks for your reliable and quick services. You did all the best to ensure that the job was completed very well.
AJ WAS AWSOME. FAST SERVICE
Dan responsed very quick to my call and fixed my problem very fast. I would give them a 10 plus.
Tyler was amazing. He was literally done in 5 mins or less
Tyler came and unlocked my car within 5 minutes of arriving. Great service. Highly recommended!
They were very prompt and unlocked my car so fast! I highly recommend them!
Gari was quick and professional thanks
great and fast job
Turned up on time and did the job quickly. Also, didn't charge an exorbitant amount. Excellent all round.
Did a excellent job opening my front door of my home very quick
Den is very very very awesome as well as his company...called to I was lock in my car... he showed up with in 15 minutes... very very reasonable... Check him out...
Needed emergency help and their tech was there right away!! He's so kind and willing to help!
AJ did a great job. Glad i met him. Would definitely use you guys again
Mike was great. He made a new key for my 2005 Nissan Maxima in no time. Very knowledgeable in his field. Seemed he had been doing this for a long time. Definitely will be recommending to anyone I know who needs a locksmith!
They get one star Bc they were timely. They will definitely be able to cut you a key without a problem but DO NOT trust them for larger issues like ignition switches and anything car related. They quote different prices and when they can’t fix it - they stick you with the bill.
John was great
AJ helped me out today and he was great. Fast and courteous
Excellent service! Very professional and kind. Will definitely recommend. Thank you for your service.
300 dollars for a lock that he picked in less then 30 minutes, I don't get it, he was the only one I could get ahold of and instead of helping cleaned me out, I honestly believe it was not worth this and other prices iv seen are lower by over 200 and its much higher then what there site sais.
Thank you for quick and fast service
I had a tenant that was locked out of his apartment. I called rocket and they quoted me $20 to come 35 for the lock which would equal $55. I question the girl because $55 seem cheap Since last time I needed lockout services it cost me $95. She said that would be the price.When the fella came he charge $216.Rocket is apparently just an answering service for a group of locksmiths. Don’t believe when they say they will match all prices. They are a rip off
I got locked out of my house last night. I called rocket lockmith and the tech arrived. He opened my door in five minutes. I was very happy with how quick and professional he was.
Dan was extremely helpful, and came by surprisingly quickly when I locked my keys in my trunk. Very kind, and with a good price
AJ was helpful and very fast
Mike was great, very kind and helpful. They came fast and have good prices would definitely reccomend.
Tyler was quick and helped me make it to my kids back to school night in time!
Thanks Oscar for helping me! He was quick to arrive and was easy to talk to. He even worked with me on price. I’ll be calling you guys if it ever happens again
Mike programmed 2 keys And 2 remotes and also gave me a discount.
I called to ask for a simple duplicate key made for my camper. The lady answering continued (multiple times) to ask for my zip code and if we serviced the area. I told her I'd bring it in to have a key made. I don't need a technician to come to my area. I asked her why it was relevant and she said "Who's going to do the job? Are you going to do it? " I laughed and hung up, who knew getting a duplicate key made was something that required so much work. Poor customer service! You don't need to know my current location of I'm bringing my key to you!
Nate was my locksmiths name and he looked out for me im grateful that he help me in my time of need ???? he was a God send
Very quick service. Very friendly
Tyler was Awesome! One-time, respectful and well trained!
Great customer service and reliable, fast and on-time technicians.... Locksmhth arrived at a timely manner and had me up and running in no time.... I highly recommend this company! #5-star.....
Nick the locksmith was very friendly he changed my car lock in less than 2hours at a fair price.
Tyler was able to show up early. He was able to get my lock situation figured out extremely fast. He was extremely professional and a huge help.
He did a great job getting me in my truck
A really nice technician, and super professional. I was really pleased with the service and the price was set just right as well. I didn't wait very long either, which is a perk for a service like a locksmith.
Ben was fast and reasonable. He was professional and overall great!
John was great. Amazing price and fast service.
He was vwey fast friendly and bew what he was doi g i would highly recomend gim to anyone. Thank you
Programmed my key in less than 15 mins
AMAZING service. I called and within 20 minutes someone was here and my problem was solved!!! Best experience with a locksmith EVER!
Nate was Great! Good Quality Job at very reasonable price! Smart but friendly guy.
I called in because my Nissan stopped reading my key and the tech on the phone who called me back asked me to replace the battery and let him know if it fixes the issue, and it did!! so happy I did not have to spend a dime and rocket locksmith was able to help me over the phone and save me the service fee!
Nate was great fast and good price
Nate was awesome!! On time very friendly!
AJ was great to work with. He was quick and efficient. Would highly recommend and would use again in the future.
The guy seemd exhausted but he did not give up, he kept going until he was 100% done
TYLER was very nice made me feel comfortable with what he was doing this is not the first time ive used u guys he was here on time and made his job look very easy best assistants ive gotten in a long time
Dan did a good job responding and calming me down my dog and kids were scared he was patient and calm nice person thank you.
Great business . Great customer service .. ????
john was great
I had a great experience with Tyler, the locksmith who came to help me out. I locked my keys in my car with the engine running and Tyler made it to me quickly and got into my car almost immediately! Great guy, great service, I really appreciate his help.
I Came in from out of town and noticed I left my key at the hotel. I called these guys and they were in and out. I paid $140 and got an extra key. I officially added these guys to my contact list. Sometimes what stays in Vegas really does stay in Vegas. Thanks guy. #organicreviewz
Aj was very professional and courteous
Ben was very quick and professional. Thank you
Great experience working with Rocket Locksmith. It was my first time getting locks re-keyed and the service was professional and efficient. Highly recommend!
I lost house key, called and they said it would be 20 minutes, they got to me in about 10 minutes took another 10 minutes to open the door. Quick easy reasonable.
Tyler was super fast and had a very reasonable price. Also very friendly!!!
Tyler was prompt ,very pleasant and proffesional
Ben was helpful and fast!
Rocket Locksmiths were great they helped me out tremendously. Thank you so much Eric
Thank you, Dan, for your incredible service. Changing my front door lock within a few minutes is more than excellent. My friends have to know about you, definitely.
Thanks for your impeccable, great, friendly, quick, and excellent locksmith service. I highly recommend you for car key replacement when I lost the car key. Everything was done in a prompt and efficient manner. Thank you for the fast response and great service.
Locksmith was great. He came swiftly when I misplaced my car keys and made me new ones. Higghly recommended their company to everyone.
Mike was very helpful, I had lost my car keys but he had a car key replacement he actually got working in less than an hour l was impressed.
Dan was awesome, came out in less tha 15 minuets. Had me started in less than 20. Best of all when I find my key fob it will still work!!
Rocket locksmith helped an old man out. Nate showed up quickly and cut me two keys for a great price.
They are very quick from the time you call until the time they are finished! Our technician went above and behind his job duties not to mention he was very professional, prompt and kind! I highly recommend them 100%! I will definitely be using them in the future if necessary!
The person contacted and was at my house on a Sunday evening within a very short time. He knew exactly what what needed fixing and corrected it quickly. Hopefully I will not need to use a locksmith again but I will call them if I have another issue.
Dude was Hella clutch! Came through unlock my car for the low. Appreciate the all the help.
Ben was great! Good service!
Today I got locked out my apartment! Thank you to Ben for helping me get back into my apartment! The service was and quick easy!!
I had locked my keys in my car and John came by and got me going for a low price . Thank you Rocket Locksmith!!!!I'm
Oscar is the best.
Ben was awesome!
Absolute lifesaver. Highly recommended!
I want to say thank you Nick for coming out today and making me a key you were nice and veey helpful. I will definitely recommend you.
The locksmith name was Nick he was so fast and kind he took no time coming and getting my keys out my car.. Thanks Nick
Ben was a awesome person. I would use him again!
Oscar came out was quick and friendly, he also was informative and knew what he was doing. Thanks for helping me!
I ordered a locksmith service from rocket locksmith today to have a key made for my 2010 nissan sentra. John showed up within 30 minutss and gave me an affordable price, he was nice and professional...thank you John and thank you rocket locksmith.
Fast service!
Excellent! Very professional. I would recommend him to anyone.
Tyler was quick and courteous!
When we called for this locksmith’s service because we locked ourselves out of our house we were assured that he could do the job. When he arrived he said it was $19 for the call and $125 for the job. 30 minutes later after not being able to open the lock we told him we would get a key from a friend who lives across town. He then said that would be $50 for his time. Nothing in writing and making up prices as he goes. I called this company because of his solid reviews. Before you call get it in writing what the cost will be and get a guarantee that the job is done. In the end he said he could drill the lock and would not leave until he got $50. Our credit cards were in the house with the house keys so had to have a friend pay before he would leave. Not a good experience at all.
Great service, Ron showed up as desired, and was able to get me on my way in an efficient way. Good price and better service
Tyler was awesome at poppin that lock!
Tyler fast , dope , appreciate the service
When I locked my keys in my car, they worked so fast to get to me! I had my car unlocked and my keys in my hand within 1 hour of it happening! Would definitely call them again.
Honest, professional, friendly and gave great advice. Best thing of all, did not break the bank.
Great service quick and easy Nate was a huge help!!!!
Kari did perfect service!
Glen came and saved the day, thank you!
AJ did a great job.
I have a great experience with Patrick... He did an awesome job!!!! Thanks for everything Patrick!!
Nate was very friendly and fast
Thanks to Aj for coming out in a short period of time , He responded quickly an was able to get me in my home in no time thanks ????
Would give 0 stars if that option was available. Very very rude and disrespectful
Very pleasant technician, quick service, professional & follow up check on service!! A-1 service!!