Reviews of Heart of America Locksmith (Locksmith)

Edin

Showed up in 15 minutes on a Sunday night (!) and charged a reasonable rate. Very friendly and extremely professional. I am going out of my way just to write this review, since I know how hard it can be to get a good Locksmith, especially after hours. Highly recommended.

Drew Zerbe

We used Heart of America to re-key two locks and replace one lock on our new home. I first spoke with Randy on the phone and he was patient and answered my questions as a first time homeowner, gave a rough cost estimate and had an appointment set up without any hassle. Alex came out to do the work, was punctual, equally pleasant to interact with, and very professional. The work was of high quality and he made sure to walk me through everything and answer any questions before leaving. Will definitely be calling these guys if we need any lock work in the future!

MoonEcho

Randy worked around our busy schedule and did a great job replacing all of our esoteric house locks for an extremely reasonable rate. Definitely knows his trade and was a pleasure to work with!

marcus v

Local locksmiths! They came to my rescue when i locked my keys in the truck at oak Park Mall

Austin White

My brother and I were looking around for somebody to help us out, We’re glad we found this. Did a great job and would recommend

Mark Semet

Heart of America Locksmith company located in Lenexa Kansas is the worst business I have had to deal with in 50 yrs. and for the reasons listed as follows: 1. Incompetence as a business a. Two young men in their late teens or early 20’s with their self acknowledged 2 yrs. of experience per individual, attempted to install a deadbolt lock on the side metal door of my garage. i. Regarding the drilling of the hole for the deadbolt latch. 1. The installers drilled a hole in the side of the door jamb measuring over 1 1/8” in circumference. The hole was nearly twice the circumference size of the deadbolt latch. The latch was not even close to fitting snug into the drilled hole in the door jamb, thus leaving a gap between the circumference size of the hole and the edge of the latch, making it easy for someone to pull the latch of the deadbolt out ripping through the door jamb. 2. I questioned the workmen on the size of the hole, and they appeared to have no concern or understanding of what I observed. 3. The workmen Alex and another man indicated that there was no fix to resolve their error. They indicated that installing a plate on the door jamb around the huge hole would not adequately fix the or correct the amount of play which occurred if attempting to force the door open, if someone was trying to pull the door and latch outward from a locked position. a. I initially trusted their judgement but found upon repeated attempts of pulling the door and latch, that there was play or space between the size of the outer circumference of hole and the size circumference of the latch, thus providing a potential burglar easy access into my garage. 4. I called the owner of the business to examine the installation job. a. The owner, I believe named Randy, found no problem with the drilling of the oversized hole of an inch and slightly more than an 1/8th inch diameter to fit the circumference of the latch that measured slightly less than ¾”. He stated that he always instructed his workers to drill a hole of an inch regardless of the circumference size of the latch (less than ¾”). The amount of space I in error is 3/8 “. b. When I challenged, the owner of the business, he mocked me stating that my carport’s door was built of flimsy material (it is made of Galvanized Steel), and that it would make no difference if I put this lock or any lock on my side garage door. c. I had to challenge him repeatedly for over 15 minutes of discussion to get him to install a face plate on the door jamb to make the lock more secure. d. Luckily, I have had to install another lock to secure the faulty lock.

Susie Sztorch

There are not enough gold stars for Randy and Alex. We had an unfortunate experience with a prior locksmith sham, that nearly butchered our 30+ year-old family doors with a shoddy and incomplete job. We first spoke to Randy who was empathetic and informative about our experience with this type of locksmith operation. Alex was dispatched to our home the within a few hours and not only corrected the mistakes, but went above and beyond to make sure our locks and handles were perfect. His communication about our options at each step of installation was greatly appreciated and what we expect from a contractor. His patience with our detailed personalities and care for our doors was exceptional. I am beyond satisfied with HOA Locksmith and will use them for all future needs.

Betty Chung

Super nice guy working there! I called to see if he could copy a key for me and sent him a picture. ????When I got there, he already had a key ready for me! ???? and it actually works too! Fast, prompt, and accurate! ???? I'm super satisfied.

Tony Thurman

Randy is great! I own a security company and have called on him several times to relay locks or put on new locks or door hardware.

Dadja Batale

did not find what I wanted but they were professional

Mary Nell Westbrook

Efficient, effective, even went above and beyond in fixing some doors that had trouble. Reasonable rates, showed up inside of 30 minutes from my call. Highly recommend.

Brianna Eberle

LIFE SAVER. This is the second time I have had to have his help. The first time I got locked out. He saved the day. Alex and Randy are awesome. The second time my car got broken into and they ended up taking my house key in the process. Alex literally reprogrammed my life and changed all of my locks. I cannot thank them enough. I am a teacher and they handled all of this so that I did not even have to leave work. They rock!!!

Tim Andersen

Promptly came out on a cold and snowy afternoon to get me into my car after accidentally locking the keys in it. He was out within 15 or 20 minutes and had the keys in my hand 5 minutes later. Friendly, fast and very reasonably priced. Definitely recommend!

Lynn Meeboer

Showed up in less than 15 minutes after hours and charges a very reasonable rate. Speedy, knowledgeable, and friendly - highly recommend!!

Mills Record Company

This is my third time of using this business. Professional, quality work at a great price. I trust them so much and will only use them for any keying/locksmith service from now on. Great business.

Aj Herrera

Randy was absolutely awesome. Friendly and nice. Came quicker than he said he would. Fair price too. Great service would definitely recommend

Elite Custom Surface (Elite Custom Surface)

Immediate response time, efficient and worth every dollar. Highly recommended

Jodi Patrick

We have used Heart of America on multiple rental properties- Randy and the guys are Wonderful to work with. Honest- Clean - Professional - and competitive in pricing. The only locksmith I would even consider calling.

Rob Khafizov

I had some trouble getting my key copied. Went to a few other places and marts that had the machines, finally decided to find a professional and a professional found I did. Randy made a copy in a few minutes and the key works perfectly. ????????

Adam Stoos

Since 2015, I have worked with Heart of America to have door locks re-keyed in three homes, most recently this week. Randy the owner has always been a pleasure to work with, and one of his newer staff members Alex follows in that suit. The HOA folks are prompt with service requests, punctual on appointment days and very helpful in providing and explaining install options. The quality of their work is also excellent and very fair priced. I would recommend Heart of America to anyone in need of locksmith services.

Seth White

Very personable and very helpful. I highly recommend this locksmith.

Cole Willis

Locked myself out of my car. So I called up and he was here and had my car unlocked for me pretty quickly.

Gaby Velasco

Highly recommended

Christopher Bickerstaff

Heart of America Locksmith was hands-down the most responsive and reasonably priced of the locksmiths I contacted to rekey my deadbolt. Not only were they communicative and polite, but the job was done quickly and affordably without any attempt to upsell. I will definitely be returning for any future work I have.

Natalie Shrum

10/10 HIGHLY recommend! He is do sweet and beyond helpful! Amazingly efficient, well priced, and shows amazing understanding!!!!! I couldnt have gone to anyone better!!!!

John Wallace

Locked myself out of my house. Showed up in under 30 minutes. Took about 15 to get in. Great service.

Ryan Kaplan

Great work. Took Randy only 20 minutes to arrive after hours and only a few minutes to do the job.

Tim Wood

Small shop with helpful staff and great prices.

Shay Baker

Randy offered speedy and friendly service!

Brian Courtney

Randy saved me. Locked out of my home late at night! Randy was there right away! Only locksmith in my contacts from here on out!

Connor Fender

Randy was great. Friendly, timely, and got the job done well!

Michael Piscitelli

I've known Randy for a long time, and he's one of the most ethical, courteous and hard-working people I know. And he knows his locks and keys! Great job.

Freddy's #43001

I work in a commercial restaurant, and our backdoor handle broke off. Randy came out immediately, and had our door secure that afternoon. We had quotes from other locksmiths, and Randy's quote was honest, up front and clear... no hidden fees. Absolutely recommend this company for your needs.!

Ellen Imber

They are amazing and incredibly reasonably priced with an attention to detail you don't see anymore!

Liza Thomas

I will be using this company again for my locksmith needs. It truly was a great experience. The technician was kind and professional and overall great! Highly recommend!

Jim Munda

Locked my keys in my truck. Randy was prompt, professional, efficient, and his service was reasonably priced.

Kemish Yañez

Randy what a nice guy !!! Thanks for your help, I forgot my key inside my car, he came and help me,

Erin Singleton

Randy is GREAT! Came out same day— an hour early. I broke a key in a lock and then he fixed my stuck deadbolts and even replaced a doorknob. He knows his stuff. Very very reasonable. Will definitely use him again.

Julie V

I had a fantastic experience with Heart of America Locksmith! We recently purchased a new home and wanted to have all of our locks rekeyed. Alex and Mike showed up right on time and they were super friendly and professional. They did great work, and the pricing was reasonable.

Elizabeth Storm

They are very professional and timely. They spent the time they needed to do the job well and made sure we knew exactly how to use a more complicated electronic lock. Quality service at a great price! We will use them again the next time we need a locksmith!

Jeff Stamm

I've used Heart of America Locksmith twice at my home for different issues. Randy is professional, friendly, on-time and provided good service at a reasonable price.

Mary Terreros

Randy is just a super nice guy! He came to fix a lock that broke overnight, and in comparison to other companies, he has hands down the best service available! He was there when he said he would be, up front with the entire cost, didn't waste anyone's time, and saved us a lot with the cost of the lock in general! 100% recommend

Z R

I locked myself and my eight year old brother out of my vehicle on a cold night at 9pm and Randy showed up very quick, solved the problem and charged a very reasonable rate. I would recommend to anybody.

Brad S.

Great locksmiths and you can tell by the way they work that they are really professionals in this field. Giving this service five out of five rating.

Todd Hoover

The best locksmith in town.

David Smithson

Very helpful, knowledgeable and did a quick, great job. They have been in business a long time and would highly recommend