Reviews of Central Lock Security (Locksmith)

Gary Horn

VERY Expensive , very.

David and Chris Miller

Very professional and efficient service.

Josh Hawley

Cody helped me get into my car on a short notice and did a fantastic job!

Brian Huntley

Quick, accurate, always take care of my lock issues, best place in town.

stanlh

Good people who know their stuff. Good value.

Sing Luong

Super professional. Knowledgeable staff. I get all my keys and locks here.

TR Sammis

Best in town

Rachel Adams

Great service from Isaiah!

Michele Wells

They came and unlocked a friend's van.

Stevie Adams

Awesome business! The staff are really friendly and very helpful. The owners are fantastic and generous people. I always get a smile and friendly banter from Isaiah when I visit for my key making needs. Thanks Central Lock for your service in this and surrounding communities.

Brandon Nelson

Cody Abundis was awesome! Helped my friend Erin get into her apartment after she got locked out. Was very prompt and made sure she felt safe before leaving.

Magnus Soevgaard

They are the only service available for car key programming in a 75 mile rafius

Tony Harden

Awesome service!

Brody Wolf

Great response time. Our technician was friendly, he went into detail explaining the process, he overpassed our expectations. Customer service 10/10 10/10 would recommend????

Sonja Muhm

Always have the unique keys that are hard to replace.

Dan Deets

I locked my keys in my vehicle on a Saturday and they had me in my vehicle and on the road within 30 minutes.

Michelle Funk

This business has been around for a long time and they really know their stuff. Keys made at a kiosk might work, but the ones made here ALWAYS work. They also provide exceptional service in all things related to lock and key.

Abbott Realty - Hampton, Iowa

Great company and very professional employees!

bjack 7667

Reliable friendly service.

Richard Paxson

Central Lock is a great community resource. They have what I need and they are quick and friendly.

Kevin Bergman

Jason is an outstanding employee. He is highly knowledgeable. He is always there when he says he is going to be there. He has the ability to walk me through an issue without needing him to come out to the job site.

Tina Meyer

Very disappointed in the help received today. They were rude, not very helpful. Bought multiple door knobs and they took door knob wrench out of two of the boxes.

Brandon N

Great service! Cody Abundis came and fixed my door cuz it wasn't closing right. Friendly, quick, and professional.

Karla Smith

Central Lock installed the door access control system at our manufacturing facility. The installation was quick, seamless and professionally done. The training provided covered all our needs and they have been quick to respond to any lingering questions I have had. I worked with Nate and Isaiah and they have both been awesome! 5 stars!!!

Makayla Nelson

Central Lock is the best place in town to get any work done for your locking needs. Brent is friendly and precise with his work. 13/10 recommend this service to anyone needing a locksmith.

Robert Rolling

Great Company to work with! As a business owner its nice to know there are people out there that do quality work! Cody has always been the best!!!!!

Kamilla Ostwald

Not the most personable on the phone but the guy who came to programme my key was pleasant. Grateful to have them in town.

Geno Stowe

Excellent customer service, Great to work with and would refer to any and everyone!!

Paul Henkle

Very helpful people

Eric Newland

They did a great job! Highly recommend.

Mike Roe

Great people and great service!!!!

bhughes50428@gmail.com Tipgra06

Exceptional service and reasonable!

Matthew Ryan

Best place in town for quality key making and security!

Michael Young

It’s a fabulous business run by people that provide awesome service. Isaiah is very funny and provides good customer service by going the extra mile. He not only showed up quick to unlock my door, but also told me to go with a better lock. Thanks!

Linda Lam

Best place to go through. They come to the rescue fast whether it's just for something simple like changing a code for a lock pad, or if we've gotten locked out of the car. Love this family own business

Steve & Tracie VandenBerg

They know what they are doing

Wm C

This is a long review. I apologise.. I hate long reviews too, I hate bad service and arrogance , so it's necessary in this case to prove my point to the owner that , it's a big world, he's not very smart, and very insignificant.. Here is my story..I'm from out of town and had a very common, simple lock that needed a key made for it . It was for a relatives' home I was visiting..It's a 5 min job... " CC lock, 3 keys total." ( Locksmith jargon) They wrote the order, got my name.. ph,#..I mentioned it needed to be picked open, I didn't have a key. Got a demeaning look like," how dare a common person mention the word Pick to a locksmith!" .Then I got the ,"Can you come back we are real busy" line..(.not another car in the lot, or customer in the store, but whatever..). said they would have it done in an hour..... Left and returned after an hour... Sat and waited.. and waited... So, this shouldn't be a big deal.. but I spent 25 years in the locksmith world.. In a large city... This mom and pop shop is a very typical.. very novice non evolving store... 3 inexperienced kids running around , 1 kid working and a arrogant owner with attitude... So , to confirm my past tenure as a person that taught customer service along with sales and technical services, with an extensive hardware and locksmithing background, here is a little residential hardware lingo.. The owner and employees of Central Lock should understand, but probably don't.. The lock I had can't be easily replaced . Otherwise I'd have to cross drill and edge drill, over the existing 1 5/8" x 7/8" bores on a 50 year old wood door to install a new lockset requiring a 2 1/8" x 1 " re drilling of the door .. I brought in a Weiser A500 T ( that gives you the series of lock, function, style, and backset) in US3 or ANSI 605 finish , whatever you prefer, vintage 1968 residential keyed lockset. Falcon "E" key section.. could of been a Falcon lock, but it didn't matter , sister companies at the time, . .The lock had never been lubed, had a broken return spring , and I took it in with the 2 connecting post screws , so they wouldn't be lost , ( try to find a special screw from 1968.). Got it back with a broken return spring, just as dirty as I brought it in, no connecting screws and 2 Large Bow keys... Excellent Customer Service! And It was the owner! He made the 3rd key with a different key bow..really? The owner can't match 3 keys ? Begrudgeingly got my connecting screws back after I asked for them... He never mentioned the broken spring..even tho they probably didn't have the part, new or used. Never said" sorry it took so long".. never took the time to clean the lock while it was being serviced.. It's a dying trade anyway.. there used to be blacksmiths once upon a time.... 8 hour training seminar diplomas mounted all over the store don't mean anything to anyone other than another locksmith..it doesn't matter how talented you think you are... Having a business with no vision, that holds on to the past with bad customer service, arrogance , and incompetent employees..it won't be long . The demise is inevitable... won't be back unless it's a last resort..

Matthew Mehl

Quick and effective service!

Tina Mock

Best Locksmiths around! Cody has saved my night more a few times. Locking your keys in your car is the worst, but having a trusted locksmith to call is the best! Their security system services are impressive and thorough. Knowledgeable, confident, and friendly staff.

Duaine stone

Great to deal with . Very polite.

McKenzie Hanna-Marken

I locked myself out of my house and Cody Abundis was there in a timely manner and was incredibly kind & professional. Would call them again if I ever have any lock out or need any security equipment.

Jason Crom

It was 19 degrees out and my keys were locked in my car...these guys did a great job getting me in my car

Eddie Hellman

Good friendly service

Dean Yezek

Great place for door locks and keys the staff there are experts in there business

Charles Brindle

Walked in to have key with lock remote cut and programmed. This was done quickly and properly at half the cost of going to a car dealer. I recommend for all your lock work.

Natasha Hadacek

Central Lock has always been my spot to go when I am in need of a locksmith!! Cody is so knowledgeable, professional, and friendly to work with. Thank you for providing such great services for Mason City and surrounding cities!

Howard Pohlman

Great locksmiths organized facility, anytime I take a lock or key to be made they are very prompt about getting it done very educated in what the lock may need, and they usually have all the parts in stock to fix it.

Jacob White

Had an automotive key cut. Took less than 5 minutes and cost less than 5 dollars! Perfect!

Jane Roberts

Very helpful and professional.

mike quinn

We had keyless entries and security cameras installed at our business by Central Lock. Cody was extremely professional and accommodating. The work was top notch and the final product exceeded all expectations. We now have a reliable and punctual business for all of our security needs.

Victoria Pyle

Grand programmed my key fobs to my car in just a few minutes! Professional, courteous and fair priced. Highly recommend!

dan asada

Cody got me out of a jamb in multiple occasions!

Abby Crosby

Fast and friendly service! Cody came to the rescue when my friend locked herself out of her apartment. He arrived quickly and unlocked the door in no time.

Gustavo Gracia

Helpfully and fast service

Chris Ward

Fantastic service. If you lock your keys in the car, Cody is a master at getting them out. Everytime!

Tim TimothyM

Always helpful and knowledgeable. Cody has always been direct and precise with what I need. Super helpful.

cassandra solano

I have had to call many times and on every occasion Cody has been amazing. Always quick and pleasant. I have also contacted him at this establishment for my personal defense needs and am always happy with his suggestions.

Daisy Duryee

Fast and friendly service, they made a working key the first time.

Gloria Blicher

Because they did really fast to make key for car

Sally S

Very help full with car locks and keys

George Abresch

Best place to get keys made