Reviews of Dominion Lock & Security, Inc. (Locksmith)

Alan Hall

Al Tucker and team are tremendous. Use this company! Pleasure to work with.

Ashley Unger

Excellent work, great technician, excellent customer service also from the office staff.

Brenda Cole

Good prices

Ruth Jones

The locksmiths we're on time, they introduced themselves and was very professional. I was soon able to get back into my office. Thanks, I appreciate it.

Xander Houff

Had locks changed, new keys, a new deadbolt installed. The service was quick and easy, done with everything in less than an hour. The technician gave me advice and answered all the questions I had while he worked. Would have loved to have had a more concrete appointment window, rather than just "sometime" Monday.

Susie North

Great people

Dennis Sheehan

It's a safe place

Ethan Crockett

These guys are fair and knowledgeable. I can bring them any lock issue and they'll have a solution in no time. Used them multiple times to re-key facilities

James Richmond

I take my locks and keys my automotive ignition switches and anything I got to be keyed and Holly does extremely well job she is who I usually go to if she's working she is very nice and very professional

Jonathan Potts

Great service! I called them a day prior to line up lock change at a specific time, they arrived when I asked on time and ready. The locksmith swapped our mortise cylinder out and gave us recommendations for what we needed on our rear door add well. Always appreciate quick, friendly and especially timely service. We will be using again in the future to swap out rear mortise cylinder as well, and will keep them on file for any door and lock issues.

Bruce D Helmbrecht

We also receive great service, friends with Owner and staff

Zaid Mehdawi

They are always pleasant

Thomas Clements

Best lock company in rva.

Danny Ingram

Fast, nice and know what they are doing! Highly recommend!

TomMarineVet

Good place to fine keys and great service

George A-R

I was able to get copies of broken key and cheaper than what lowes charges to make a simple key. I brought a locked desk which they were able to open and make some keys.

Patron Patron

Quick and efficient

Visionary Trailblazin

Good service and they had keys that Lowe's and Pleasants (ACE) did not.

Sean Lacon

I would have put less than one start but I don't thinks its possible. As for service I called them on 7/5 at 3pm. Dude told me he had no idea on cost even when I asked him for a general house door lock replacement. Then he told me that he dod not have any techs at that time but that I could call back after 5pm because he would have techs then but it would be an additional $100 to $150 charge on top of parts and labor , funny how he got that price. In closing I went with Richmond Locksmith and they where there within 45 minutes. they looked at the door quotes me a price and it was done. I was going to to go with the first company I called because it was an American company but since they where trying to screw me I said screw them. So much for americans doing right by americans.

Jamar Jones

Showed up in a timely manner. Completed the job quickly and the tech was very friendly.

Harry Cruz

Great work

Rachelle BorderHammer

Friendly, fast and skilled. I highly recommend you skip Home Depot or lowes and give these folks a try! Much appreciated!

David King

Best in the business they are always very friendly and professional!

Michael Prince

Best in town

Duke Smooth

Great experience

John Fulton

Great people. Great service. I use them for for all of our security needs at home and at work.

David Atkins

Good service and they are going to please you with their pricing and availability.

michelle bates

Made a key to my bike overnight. Thanks!

Todd river Peele

Great service and prices are reasonable

timothy berkley

Went there to get new key fob made. Lock & unlock buttons wore out On key fob They wanted 185 dollars for the Key fob 6 dollars to cut the the key 75 dollars to programme The the key fob 266 dollars + tax Went to Amazon Ordered 2 key fob cost 66 dollars Locksmith will come to my house Cut & programme both key fob for 130 dollars total 196 all so through Amazon I do try to serport small businesses brick & mortar stores I expect the business to make a Profit but felt they were trying To gouge me Got 2 key fobs for 66 dollars They sent a locksmith to my house to cut & programme Both keys didn't have to leave my House cost 196 dollars What do you think

barbara wisniewski

I love this place whenever they make my keys I don't have to worry about going back and getting them re-made they know their stuff very professional!

Kevin Paddeu

They did a great job re-keying all the locks in our new home. Quick and reasonable

Ramzi Hossaini

Very helpful, they carry stuff for older homes too.

Johnathan Hoard

Very responsive, quick and professional service. Would definitely recommend.

Nelson

Key cut and programmed in 10 minutes. Will use again

Todd Safi

Price was as good or better than we found online from big chains and Amazon, and we got personal service and help choosing the right safe to meet our needs. Installation was fast and solid. Highly recommended.

Ra Jur

They were super helpful when I lost the key to my car while it was parked at home.

Barbara Chapman

A friend called and asked if I knew a Locksmith. I did not but Googled Locksmiths bear me and gave her number for Dominion. She called me back to say how pleased she was with the receptionist (friendly and helpful) punctuality quality and cost. Glad I recommended a business that still provides courteous, prompt service at a reasonable cost

Tony Loving

They always can make the key you need.

Aaron Martin

Was referred to Dominion Lock and Sec. By their competition and that they were the only place around to get my rare key copied. They were right. In and out in 4 minutes and I got to see the famous windmill.

tracy

They worked hard to make me a key that nobody else made and I went to other places before this. They are the best. I recommend to everyone to go here first

Joseph Crane

Knowledgeable staff,great selection of safes.

Nick Nicholson

Great Place

D Hanson

Friendly staff. They were able to make a key for my Kia Rio. Really satisfied with my experience there

Cathy Bernardini

Great service

D J

Awesome! Service

Lisa Revis

Fast and reliable!

Corey Cox

Great place to get any kind of locksmith services. Professional and courteous staff that really know their stuff.

Bernadine Benoschek

The people here are awesome!

Richard Paugh

They was very helpful and nice I would tell everybody about them and they help me with the keys that I needed and it worked out good for me

Thomas Hughes

Absolutely the best lock shop and the only ones I trust very happy with their service highly recommend

Patrick Dwyer

Showed up quick to unlock my car! A+ service.

CLAUDE HINES, SR.

This was a very good trip to this business. Very knowledgeable of the situation I had, got another key made then I was out the door. Highly recommend this business. Thank you!

Mike Barber

I've been going to this place for about a year. We do a lot of multi family rentals many in high security high-rise buildings . At first they were very professional and knowledgeable. But my most recent job I used them for was the worst experience I've ever had , with any company. I gave them 4 different keys and asked for a total of 11 copies , several of each. It took over 2 hours for them to be cut. A very nice older man could not find the proper blanks . He asked for help from two other locksmiths in the shop and there were several others , but no one helped, they only said , the blanks were over there somewhere. I returned to my job late because all of this , And only one of the 11 keys worked . I called the and all they said was I must not be pushing the keys in far enough and I should try WD 40. They finally agreed to cut new keys if I returned to the shop. I asked what would happen if those keys didn't work . They said just bring them back and they would try again. I took them back and it took about another 2 hours. My drive was 1 hour each way . 4 hours each time . And they acted like they were doing me a favor by doing all this for me. There is much more to this story , but this post is too long already. These are expensive blanks the bill was $60 and they offered no price break and I'm not sure I even got an apology .

Dominion Lock

Great

Jimmy Chapman

Great service, quick, and professional.

Ben Munford

I have gotten bad key copies at so many places, but Kim and Holly at Dominion are experts. Every key works smoothly. Today I got 2 programmed keys for my Mustang for $152. The dealer wanted $160 for 1. Holly had the whole job done in 15 minutes. Service included hooking their computer up to my computer thru the underdash data connector and then cutting and programming both keys. I went from 1 key (and a potential $250+ headache if I lost it) to 3 keys and no worries. In another instance, Mike at Dominion did a great job on a home visit. We removed the rear seat from a car and he crawled into the trunk and removed the clips holding the lock, removed the lock cylinder, then freed the tumblers and made 2 keys: $145. Excellent service.