Reviews of Broadway Locksmith (Locksmith)

Nick Pickel

Walked in to get a car key copied, had it done in 5 minutes for just over $5. Very friendly and professional. Thanks!

ASS WOLF (ASSWOLF)

Bring back the soda machine

Ari Kohn

Expensive but professional and responsive

Brianna Rak

Ken was so helpful, when I needed help to get in my apartment. He was the second locksmith I had to call to get in. He was fast, so polite and really cared about helping me. A+!

Lisa Michelle

Great for buying used deadbolts when your keys get lost or stolen.

B Hair

Bjorn is a locksmith magician came down and opened up my lock no problem super appreciative thanks a bunch of guys

Bill Bailey

Trustworthy, professional, prompt and fair. This is a great local business that never has disappointed. I give them my highest recommendation.

Daniel Vishoot

I had nothing but a great experience with Broadway Locksmith. Bjorn arrived to my home for a lock re-key on time and was quick and professional with his service. The rates were reasonable. I couldn't ask for more. I'll be using their service again in the future!

B M

Broadway Locksmith I am convinced has the most key blanks in all of Seattle on its hallowed walls. I have learned more from them than I ever could from a book. Additionally, this place can copy your keys perfectly in sixty seconds. On your way two minutes after you walk in.

Ian Godfrey

Very good customer service. Very positive attitude.

Frances Sheriff

Very convenient for this location. Nice staff. Helpful.

C Williams

They fixed a 60 year old ignition switch for my old Toyota. It takes skill to restore an old switch and they did it perfectly. Super happy with their work.

Body Results

I brought an electric strike exterior lock that was broken and they figured out that is was just a rusty spring that broke. They found one in their old parts bin and fixed for a real bargain price. Thank you Darrin!

Frank Kroger

Today I brought in a lock that had stopped working. As I let the lock out of the bag Broadway Locksmiths were watching and one immediately remarked to the other: "Graphite falling out!" All the graphite was cleaned out and the lock oiled with the appropriate lock lubricating oil. The new key I had had made some time ago for this lock now worked perfectly again . I was out the door without any additional charge. Broadway Locksmith: Service you can count on!

Kenneth Hagele

Professional and knowledgeable people. You won't find better service anywhere else.

Andrew Karpenko

Needed a set of motorcycle keys fixed that were previously made by hardware store "locksmith". These guys were able to get the job done, and took less than 5 minutes! Very professional, efficient, and knowledgeable!

Angelique M Sanders

Friendly and quick service.

randy richardson

Cheap and good job

reginald thomas

This shop, I'm happy to see is still open after years. There front counter is absolutely amazing if you are into the mechanics of them. Great service, super knowledgeable.

Nava Gross

They are amazing, professional, and incredibly well priced. Wider selection of items than at least half a dozen other key places in the area.

Leif Madsen

Ken was great - he was light hearted and went way beyond what's expected. Ken helped me push my car out of a parking garage to jump it off his van then push it back in when we couldn't get it jumped. Would definitely recommend!

Rick Braa

Broadway Locksmith is far and away the best locksmith I've used. They are responsive, professional, and genuine. Bjorn was a joy, fast and great. He fixed locks other locksmiths couldn't. Highly recommend.

Justin Wade

Used them recently to change locks at our business. We needed to change out cores and get new keys made. Service was great, they were extremely fast and made me 10 keys all in what seemed like under 10 minutes.

Jeff Johnson

Got channel key cut for my Lexus. Professional, reasonably priced and quick. What more could you ask for?

Mike Rockwell

So cheap, quick, and convenient!

Kim Mansen

Ken was timely, quick, honest, and pleasant-- plus within the best quoted service for the area. Really appreciate the service.

Alaina Brown

I came home at about 11:00PM - I had my keys and could open my deadlock, but could not open my doorhandle. I tried for about 20 minutes every which way (jiggling the knob, pushing in, lifting up etc.). The first 24 hour locksmith my landlord recommended was super patronizing and insisted I had the wrong key even though I insisted I didn't. The second one couldn't get a hold of their technician for an hour. So finally I called Broadway and wish I had right away! The man I worked with was so friendly, got there fast and explained to me in detail what was wrong and what to tell my landlord. If it happens again I will 100% be calling them first. I wish I remembered his name, but if any of managers read this - it was a man working on Tuesday night May 7th at about midnight/1AM - he was awesome!

Dane Jones (Novaveler)

They are the best! Gotta go here if you got lock issues or need a lock.

C. Aaron Westegaard

These guys are fast and efficient! Not to mention affordable, and honest. I had them come out to make a key for my 2001 Ford Taurus. Took the guy about 30 minutes to make the key and program the Transponder chip. He was very friendly and stuck to his price he gave over the phone. Thanks Broadway Locksmith!

Spencer Woolcott

Mysterious Vending Machine is Gone. Capital Hill Locksmith is Currently Closed

Aaron Jin

Great communication - called me before coming and when he arrived. A friendly guy who quickly unlocked the door and and replaced the door knob for a low price. Would call again.

Nicole LeCompte

They made keys for both my home and 1989 BMW, both worked perfectly! No one else could make keys for either the car or home that actually worked. The customer service was great! Parking can be a bit of a hassle though.

Emmett Doerr

I was able to get a day-of appointment to fix a broken lock on our front door. Bjorn came and made it better than new. Highly recommended.

Julia Tran

Ken is our family's superhero! I called him after hours because I couldn't get into the locked ADT cabinet when my toddler managed to arm the alarm system and we couldn't move or open doors without ear-splitting siren noises, making my toddler cry and ask non-stop if our house was burning down or a robber was in the house. Ken came out, CALLED ADT on our behalf, opened the cabinet, disconnected power sources to the alarm, and refused to take money when I kept asking if I could pay. This kind of generosity and grace is just so rare these days. Ken is a gem!

Anthony B

I called for a quote. He was friendly. He referred another store which offered what I was looking for.

Jackson Ludwig

Awesome, no BS service and help with your lock needs. I went in needing to cut a car key with a transponder (I already had the transponder part), and they cut the key to work for $45. Saved me a heap of money over the rip off Honda dealers who were charging me $100 or more. Thanks guys!

David Peters

Aaron was fast, arrived ahead of time and was able to fabricate a key from scratch saving me hundreds of dollars and hours of work. Working with the shop was painless and they were all very helpful as well. Will be calling them again for any locksmith needs.

Heath Hunnicutt

These locksmiths happily sold me an obscure piece of postal lock hardware for $1, when other places wanted to send me a technician for $75. I will be back for my expensive purchases.

Sean Alexander

Best locksmith company in Seattle. Hands down.

O.W.N. Health & Strength

They're fantastic! I walked in and asked for four copies of the key, and walked out maybe two minutes later. Great, friendly service and the keys work perfectly.

ZOLTAN PLUMBER Zoltan

Excellent work

Michael Scott Hembree

Only place that seems to make keys that work every single time.

Roseanne Garrett

As I deal with many vendors all day long, it is wonderful to work with vendors like Broadway Locksmith. They are professional, can usually get to my office the same day, but no later than the next day, are friendly and knowledgeable. They usually resolve my problems in a matter of minutes. If a difficulty arises that will prevent the job from being completed quickly, or the job is going to be a lengthy resolve, they let me know right away, keeping me informed every step of the way.

Rose Harriott

Professional, empathetic, and extremely prompt service when I locked myself out of my condo. These guys are great!

Deborah Nielsen

The best place to go to have keys made. Been going there for over 30 years. While you wait, you will be tempted to buy everything else in the store. Vintage to new knobs, keys, safes, you name. It's almost like being in a museum in their small storefront. Fun.

Monica Duke

Fast, helpful service and able to assist with our 120 year old door that had locked in a mysterious way. I called and he was here in about 20 minutes. When he arrived, he brought a set of antique keys/parts, just in case the issue was something that wasn't common these days. Sure appreciated the friendly, efficient service

David Martinez

These guys are the best they where on time very professional where able to get me out in minutes and audi drivers out there these guys might be the right path for you very fair deals on spares duplicates and many more

Captain Wendell Brunk

Great service, reasonable prices, excellent local owned, small business

Shaurya Malik

Friendly staff, quick service.

Shane Cline

Hands down best customer service in Washington State, period! Eric the owner and team, on time, effient, professional to the highest quality level and craftsmanship is 100% spot on!!!! I highly recommend Eric and his team, Broadway Locksmith Inc. to everyone who is looking for a kick a** locksmith! Thank you guys for bailing me out on a short notice!!! You guys rock!

Moe Kayali

Quick, professional and courteous service.

Kate Zeldenrust

Friendly staff and cheap key copies! Love this local business

Neil Ozzie

All I needed was a re-keying for a new home, but the gentleman doing the work (Bjorn) was very helpful, friendly, engaging, and was happy to explain anything I wanted to know about locks. He was also able to provide a few tips for a first-time home owner that I wouldn't have thought about.

Eric Brett

A key machine inside 7-11 was able to do what these guys said wasn't possible. Plus, customer service was lacking, made me feel like I was inconveniencing him by being there. If you need a key made, just find a KeyMe kiosk. They are all over the city.

Myrya Grace

Friendly employees and always able to help me with what I need.

Jason Spence

Best place to get keys made no problems with keys

IndraSunrise

Missed an opportunity to stop here and get soda while visiting. Can't wait to come back to get a can of ghost soda!

Katherine Pettus

I took a very small problem to these guys and expected to be chuckled at and pay a fee. I mean, I locked a music box and lost the key. Why'd I even lock it? Why can't I use a bobby pin and jiggle it open? They treated me with courtesy, fixed my problem in about 3 seconds, and didn't charge me. Kind, proficient, and professional. Literally no problem too small.

Dave - N Capitol Hill rands

My mortise latch/lock finally died (probably 90 -100 years old) - multiple problems made it unusable. I called Broadway locksmith and Bjorn came over a few hours later (as scheduled). He quickly removed lock, and analyzed the problems. The lock had multiple broken and/or worn parts that affected locking and proper operation of the door knob latch and locking. He took the mortise mechanism back to the shop to see if he had replacement parts, rather than full replacement - they DID. Since broken mortise latch/lock used different keys than deadbolt, he converted so all exterior locks deadbolts and latches used the SAME KEY. I AM SO HAPPY. I should have called them 20 years ago, when things started degrading. Highest recommendation from me. Thanks, Bjorn!! (And if you see this same review on other sites, I am a real person on E Boston St, and want to concur to their high ratings - They deserve it !! )

Vera c

Absolutely useless business. We called for a locksmith to change a lock, but the guy said he did not know what to do with our door and left.

Jasmine Desmangles

They never follow up with me

Erin Brown

Bjorn has been to our place three times for various issues. He is very professional and knowledgeable! Most recently he installed an electronic lock on an older door. He did an awesome job. The lock looks good and he took the time installing it. Highly recommend!

Kristine Tsantilas

We called Broadway Locksmith to re-key the locks at our new place. They were right on time, professional, and the locks work beautifully. They were also able to retrofit a seized lock mechanism (Which we had missed during inspection) on the fly that enabled us to continue using existing hardware. We will be return customers!

Ritt Assistant

Prompt service taking care of a re-keying project. When one of the locks seemed to be a bit loose, Robel kindly came back and fixed it for us without an additional charge. Much appreciated and a testament to good, old-fashioned customer service! Thank you guys!

Brandon Lee

I couldn't believe how helpful these guys were when I walked in yesterday. I'm interested in locksmithing and learned more from 2 gentlemen in a half an hour than I had a whole week on YouTube. These guys are knowledgeable and friendly. I'd trust them with any job I might need.

David Clarke

Broadway locksmith installed a deadbolt in our exterior door. The tech was right on time (a few minutes early even!), super professional, and did great work. He walked me through everything he was doing is a very clear way, and at the end of the service gave me a fantastic summary of what was complete, how the locks worked and provided great tips for ensuring that we are doing our part to keep our home secure. I highly recommend this group for locksmith services!

Anole Halper

They work they did was terrible. They stripped parts from a new lock, and the lock did not line up properly with box. Shoddy workmanship all around.

Daniel Hook

Decades of knowledge... do it right the first time... great people.

Steve Harden

Hard to find shop. Worth the trouble though.

Rebecca Boyd

Great customer service.

Casey MacPhee

Unlocked my truck for me when I locked my keys in there on Christmas Day, didn't even charge me. What a great guy. Thank you!

Lorenzo Quintos

Very friendly

Jason Lee Moore

Affordable, merchandise was ready on time & works correctly per our agreement. This business is a staple of Capitol Hill. It's been here for as long as I can remember. Very trust worthy & deserves all of our business!

Henry Smith

Super nice guys. I needed them to make a copy of a housekey, but the first key they made didn't work (they were making a copy of a copy, and it looked right to me). When I came back, they made me three more copies with slight variations each so that one of them would work. Super helpful.

Slel Lee

Amazing customer service. I had to have 4 locks re-keyed for the business I work for. Bjorn was amazing, fast, super friendly and personable. Not to mention: They cost LESS THAN HALF of the other places that gave us an estimate. I highly recommend Broadway Locksmith.

Jim Mowreader

This is the location of the world-famous Mystery Soda Machine.

Mike O'Connor

Great shop!

Desiree Sutton

Couldn't help me...but was very friendly and kind

Robel Biru

Excellent service. Each locksmith handsomer than the next. Smells good.

Paul Mages

Where is the soda machine?

Milton Lewis

Fulfilled a needed part other locksmiths didn't have

Maclyn Curley

Just tried bringing my car to Broadway Locksmith to get a lock looked at and was sorely disappointed with their complete lack of customer service and communication. Initially, I called asking if they could look at my car lock and was happy to hear I could bring it in right away and park in the lot. Upon arriving, the lot was full and I parked down the street. When I entered and asked for help, the owner said 'of course', instructing me to wait just a minute while they moved a car and I could take the spot. He also mentioned that '[he] was going on a call in a little bit, but there was definitely someone who could take a look once I was in the lot'. So I went back to my car, parked in the lot, and went back inside the shop. Then I sat for 30 minutes without a word from anyone. Finally, a new customer entered the shop - his arrival announced by the door ringing - and a worker asked him what he needed. Immediately, I spoke up and asked the worker what was going on, as I had been told whoever was in the shop would take a look at my lock. He responded saying, 'oh well I'm the only person here so I have to work the counter, sorry you will have to come back later this week'. I was not helped and had to leave the store, after spending over an hour total travelling there and waiting for someone to help. I get it, there can be alot of confusion in the shop when people are going out for calls. But someone could have easily looked at the schedule and said that to me waaay earlier, preventing me from making the drive to the shop and having to wait so long. Or instructed someone else that I needed help. I have no problem coming back later, but it will definitely not be at this establishment, very displeased.

Shelby Smith

They weren't actually to help me but they were super able to point someone that could. Friendly and knowledgeable!

Daniel Sutherland

These guys are legit... Prompt, reliable, honest, reasonable prices. A+++

Kit Hymel

I came here once almost an hour after they closed. Someone was still in the shop, he copied my key free of charge because the register was already closed down. Glad we have an outstanding local business like this so close to broadway.

Jo Johnson

Came out of their normal service area, and it was after hours. Ken went HUGELY above and beyond. Did a repair job not included in job he came to do. And checked other locks as well to confirm that they were in good working order. Extremely reasonable rate, especially when compared to other locksmiths. No additional charge for after hours. Fantastic all-around. And, they are local. A total win-win. I have referred this company to many people.