Reviews of Professional Lock and Key (Locksmith)

Thomas Cidoni

Great service with a very friendly team

Wendy Martinez

Very professional. Replaced the mailbox lock and dropped the keys off. Works great.

christopher allen

Very efficient, bit pricey, but good and honest!

Chris Burg

Great service! He came to my location, programmed and cut a key I provided and got the job done in 30-40 minutes. I would recommend to anyone who needs key or lock services!

Julio Rosales

Outstanding service and proffesionalism

Michael Cooley

Prices are fair and I've never had a key made there not work, love these guys.

Canute Jones

People was very polite and prices was affordable.

Kim Gick

Had several keys made/programmed over the years. Impeccable. Great people working. Call ahead.

Audrey Healthy living

very helpful

Ed

Fast and dependable. What are you waiting for?

Star Murphy

This location was very easy to find and the staff was quick and efficient. The inside of this business was very neat and organized.

Will W

If you lose your keys call this man. Good people great service and it's less than your dealership will charge you

Webb Moncure

Great place. If you need anything done with your locks in Fredericksburg these are the guys to talk to. They did me a great favor years ago and when my son was locked in the bedroom they came in at night and unlocked the lock and didn't charge me anything. Because of this I've been a lifetime customer here whenever I need a lock set or need to rekey my locks or I just need keys - this is the only place I'll go.

Peter Baxter

Professional Lock and Key are the go to business for locking your business and your home. I’ve used them for both over the past 15 years. They are always prompt, use good people and are fairly priced. You could probably look for a few hours and maybe save $5 but why? These guys get the job done. Call ‘em.

Sarah D

Quick. Efficient. Their technicians were professional & phone service great. Thank you you making your service a no stress effort.

PeekABoo 3D

Today we happen to see them fixing another business down from us, and they were on the list to call to fix the stationary lock on our door. We asked if he had time if he could fix it, depending if they were on a schedule, and he said he would come look at it, and fix it if it didnt need any extra parts. Jerry fixed our door today, and he was so nice, and as usual did a GREAT job! We have used these guys several times now, and absolutely recommend them to everyone. Thank you again!

William Brooke

Was checking prices

Nanjemoy Maryland

Went to get a door key made for my 2003 Chevy Silverado. The guy made the key within 10 minutes and also gave me a second key just because it was easier than most vehicles! Will be using them in the future!

Claiborne Taylor

This is the friendliest locksmith around

nomadichouse 2017

Dropped my Honda motorcycle ignition switch off they called less then 1 hour and they did it cheep

Samantha Snellings

Great team there. Have had all types of keys cut by them.

Sierra Wood

This place was super quick, friendly and affordable! They said it'll take about 10minutes of service when I consulted over the phone. When I walked in the door, there was several people there who greeted me and others; and were ready to help. The cost was significantly less than going to the dealer and they were done before the estimated time. I was impressed!

Neal Spiece

Great local locksmith

Stephan Picard

Just had 4 keys of all types copied including an ignition key. Both sets of four work flawlessly. Fast and professional.

Susan *

Great helpful staff!

T. Cameron

Pricey, great work

Christopher Byrd

So very helpful.friendly and professional. They deserve a five star without question.

AshleyMarie Ramsey

Fast efficient service & awesome staff!!!

Affordable

Always use these guys for our stuff. Great service.

Ministerio Misionero El Mesías

(Translated) Excellent costumer service???? Excellent customer service. (Original) Excellent costumer service???? Excelente atención al cliente.

Ayana's Journey

Excellent service...much better than the key kiosk in the store. Definitely will recommend and return for future keys!

Dianna Jablonski (mrsalphageek)

Took a broken motorcycle key to them and they were able to make copies.

Kunle Lawson

They were quick and efficient and helpful.

Justyn Cox

Best in town

Robert Pinto

Getting keys made so simple ,no lines ,just wait for 3 mins an your done , Great place to get what you need quick and easy, not for the whole family

Rick Adkins

I managed to lose the keys to my travel trailer on the way back from a trip and Gabe these guys a call. I actually brought the trailer to them and I e of the employees came out, inspected my locks and then went in and made 2 sets of keys for me. Total time onsite was less than an hour and they only charged me $54.00.

Michael Eisenbraun

Excellent service

Penny Anderson

Keytech was very pleasant and on top of things and was able to find my odd shaped key quickly. I am very happy that they had the style key in stock since Lowe's did not.

ginger martin

These people can unlock and make keys for anything!

Brandon Cash

Thank you thank you, thank you. My girlfriend got locked out of her apartment. Professional Lock and key were fast and super friendly. Great company, great associates. A++ guys.

Stephen Carmona

Great "real" locksmith store. Friendly knowledgeable staff

Mike Mitchem

Awesome people

Nikki Foxx

They are the best!!!

Michael Allen

The staff is extremely professional, best customer service, and treat you like family. I need my home safe opened and unfortunately couldn't recover the serial number. So they broke open my safe quickly. These guys are awesome!

Manny Aviles

The tech was a great help with resolving a gas cap lock problem. I've always had good service with this company, which makes life easier. I highly recommend them.

Jeff Grigsby

Very quick, nice job.

jason christofferson

Fixed all my issues

Tim Brien

Had some kids break off something in our deadbolt. I tried to change it out myself, yeah didnt turn out to well. Called these guys up this morning at 0830. They came out and took care of it very quickly. They called 30 mins before arriving and got the job done quickly for a very fair price. From soup to nuts they are true professionals and will be my go to guys for locksmith issues.

Tyler Ferro

These guys are awesome! I got home to find my dog locked herself in the bathroom. I was freaking out and couldn't unlock the door the way I am used to. These new models gave me a hard time. They walked me through the process but I still couldn't get it together. They rushed right out to help me.

BA Be

I got excellent service programming a lock remote fob, making extra keys, and getting a key for the door locks on my 1998 van. Truly knowledgeable professionals.

Michael Harrison

Great service and prices

Aaron Weigand

We lost the only working key fob to our vehicle today and Pro Lock and Key was able to program our spare in minutes. Staff was courteous and professional. Hopefully I never need them again but if we do, I'll certainly go back.

Tonya Hoevet

I called this company the second I locked my keys in my trunk and they were here within an hour!! Very professional, knowledgeable and friendly. The last time this happened, I paid over 200 dollars because of how my anti theft system is. The total cost with this company was 75 dollars. Definitely recommend!!

Anthony Gonzalez

I have some older trucks and each time I have needed keys made for the trucks, Professional Lock and Key has been the place to go. They were recommended to me by a mechanic and they have become my "go to" place for keys for my vehicles, and since I know they do door locks and safes, I will reach out to them first when I need those done.

Julie Mitchell

I got locked out of my house on the coldest day we've had this year when my electric door lock failed... I called and less than twenty minutes later he was here and in no time I was inside! Super happy with the service.

Nick Young

Very helpful, keys worked perfectly

Kimberly “Koko” Morris

What an amazing business!! They were able to come out to a customers car while they were at work and reprogram the key that they lost. Saved them from having to tow vehicle to dealer and spend triple the amount. Will refer to everyone who needs help in the area! Quick turnaround. Thanks for your fast help

Jack Friedman

Very friendly

Noe Perez

Super cool people! They'll go above and beyond to help you out. Thanks guys!

Jay P

Excellent Service!!!! They are very friendly staff and I can recall a time when I actually locked my keys inside my car. I called and they went out of their way to come help. And the best part of all, they told me they were not going to charge me because it was on there way home. So very thankful and pleased .

Mark Patoka

This is your one-stop lock shop. They can cut just about every key imaginable and many keys that the big-box stores and even some other local lockshops won't even touch. Very professional hometown service. They were able to cut and program several car keys plus round barrel-type and postal keys. Go here first and they will take care of you.

Stacy Willis

We've gone there for our honda keys and now another car key with a fob. They are fast, professional and courteous. Will go back again & again because they were recommended and live up to it.

Faye Post

They were the finest service I have experienced in years. Would give them higher than a 5 star it it was available. Kind and very fast.

Nate Ferguson

I get all of my keys copied here. Great service and usually no wait.

Devon Rogers

I just bought a car that came with only one key.I went to the dealership and they quoted about $200.YIKE$. So I googled and came here. They were very professional and kind. After a long day that was refreshing. And also they were half the price of the dealership for a remote headed key .I suggest you come here for your auto key needs. You will save money and you are supporting small businesses.

Alex Morales

Very friendly

Nancy Hoffmann

great customer service.quick reliable and friendly

Jamie Arr

Knowledgeable staff. Great value. If they dont have it or can't get it, it probably means that you aren't supposed to have it either (did you take the lock from your gov't job?) I went here because a certain dealership (see other reviews) wanted a dna analysis to make me a car key. These guys know thier trade and do it quickly and inexpensively...and now I have a second set of keys for my wife that likes to leave her keys in the car she takes to work...(haha)

Robert Patterson (B9)

Excellent service. Very courteous

Thane Foster

My wife & I locked ourselves out of our house today. We stopped by after 6pm and while they all seemed to be getting ready to leave they were generous enough to help us after hours. They gave us a key that worked for our door and we were able to get back inside. As a small business owner I respect customer service like this. Hands down, they have our business whenever we are in need of their services. Will definitely recommend to all of our friends in the area! Thanks again guys!

Z Sanders

I went down their to get a key for my car copied so I have another key. It took them like 30minutes to an hour but they did a good job and the key works great. Overall they have great customer service and it is a great place to get any lock security supplies that you need.

ttopsy2

Simply the best! Thanks for the help you have given us in the past two months at Fredericksburg Animal Hospital.

J Judd

I thankfully haven't needed their help often, but when I did I wouldn't think of going anywhere else. Always professional, friendly, and reasonable.

Katie Jahnz

Excellent service! I called to get a quote and 20 minutes later Dean was at my house and saved the day by unlocking the door to the room with all the Christmas presents in it. Christmas is saved! From the initial phone call to the end of service, their professionalism and customer service is top notch!

robert payton

An older set of Mazda keys were duplicated with courtesy, professnalism, and a smile!

Berlin Alnawasreh

Very prompt and friendly customer service, also their price is way cheaper than the other guys in Stafford...would recommend to everyone.

Mechanical Rob

I applied there even made a resume for them. Still haven't heard from them a month later. Sounded excited to hire me but whatever. There nothing special. Maybe I was over qualified.

Carol Tydings

They don't know what there doing

Edward Newell

No reason to go anywhere else. they picked lock on safe with dead batteries in minutes. 10 bucks

Sarah Lenker

Very friendly and efficient. I would highly recommend them!

Paul Robinson

Very high on lock work

William Ferguson

Fantastic place to get your extra keys made.They have all kinds of key related and locks, plus lock boxes and I can't tell you exactly all the item's I saw, it was amazing and the employees were really helpful and nice. I highly would advise everyone to go here for all there needs.

Kevin Phillips

Excellent service in short time,very honest,helped with my camper several months ago

Christopher love

Very professional and they know their stuff just had a couple car door keys cut in and out less than 10 minutes

James White

As the name states they are very professional. Stopped by for a key fob programming and they were very fast and friendly even got me an OEM fob for much less than the dealership. I cannot recommend this company enough.

Robert Childs

Always quick and "professional" lol.

Arthur Smith

Total professionals

L. F.

My key broke off in the door and the dealership couldn’t provide a key that worked on my older vehicle (even using the VIN). I googled locksmiths in my area and Professional Lock and Key was one company listed. They quickly scheduled me and came to my remote location. The tech was professional, patient and extremely helpful. I wasn’t just another faceless customer. He explained what he was doing and issues that tend to occur with the keys for my vehicle. I thought my key issue would have to result in them ripping out the cylinder but his experience eliminated that option. He retrieved the bottom portion and was able to cut a new fully functional key. I highly recommend Professional Lock and Key. Thank you so much for your assistance today.

Crizzle Frizzle

Honest, and reasonably priced. Do good work.

Amanda Wimberly

Pro Lock was wonderful to work with! He installed new locks on all 8 doors in my home, and cleaned up well before leaving. Very professional and pleasant to work with! I highly recommend this company.

Victoria Evans

Dean came out to do my rekey and change locks, very professional and took the care to do the job like he was doing it on his place. Highly recommend!!

BigIron5 !

Friendly service. The keys they cut work every time.

Sharon Shumaker

Very quick getting to my house and opening the door. Thank you very much as it was an emergency and we were very pressed for time!

David Lynch

They're name says it all. They are courteous, knowledge, and efficient.

Jennifer Roberson

Fast service here ypu in and out Also come to you as well

kaye landram

Excellent customer service!

Amanda Holloway

Needed to get a car key made. Our only key was broken in half. He had it made in 5 minutes and easy instructions on programming it when we got home. Worked perfectly. Will use again if needed.

Victor Crelia

Great customer service!

Joe Sunshine

Good place for all your lock needs.

CJ Tucker

Professional Lock and Key of Fredericksburg is highly recommended if you ever have the embarrassing need to have a vehicle unlocked because you left the keys inside(!) or any other lock/alarm needs. This happened to me this morning at work because I was distracted and left them on the passenger seat while I answered a cell phone call and then clicked the 'lock all doors' option as I exited the vehicle after the call. DOH! Not only did Billy unlock the van but he even gave me a regular key to open the door in the future. I had one digital FOB only but no physical key. Thanks to him, this will never happen again because I will keep that spare key on my work key chain from now on as well as purchase a spare FOB from him soon to keep at home or work. Great customer service!

Chad Eggleston

Yummy and pleasant!

Steven Sorrow

Closed at 6 unfortunately. I guess people only lock their keys in the car before 6 around here.

mark oneill

I went there to get a replacement smart key for my car. They were able to cut and reprogram the new key in less than 10 minutes. Far less expensive than the dealership. Great company I will use them again for my locksmith needs.

Connie Fuller

We have always been impressed with Professional Lock and Key. They replaced all our exterior locks with super duper security locks a few years ago, and when we recently had a new door installed, Dean came over to install a new professional security lock like the other ones we already had. There was an issue with the lock that had been ordered but he installed it anyway to keep us safe while waiting for the correct one to arrive. As soon as it came in, he called and came the same day so we would have it for the holiday week-end. Beyond the call of duty !!! And beautiful installation job.

David Larsen

Fast and professional service. Reasonable price. Two fob keys cut in just a few minutes. Awesome.

Tim Capriani

Been using Professional Lock since the 80's. Great work done right!!

Wanda Davenport

Knowledgeable and friendly folks.

Eugene Rivers

They got the key fob by mail order quickly and they cut and programmed my spare keys in about 15 minutes.

Lowell Frederick

Great people very knowledgeable

Charles Sullivan

Took care of my need when the dealership wouldn't

J.R. Burdette

Been dealing with them for over a decade and they always get it right the 1st time

Jo Cohen V

Very helpful with what I was looking for, excellent customer service! Will definitely recommend them to friends and family ????????????

B A

Super professional. Receptive. Knowledgeable. I appreciate them. I did not feel like I was getting ripped off. We always feel worried with a Service like that. Thank you

Patricia Tichenor

My sweet, beautiful, extremely unfocused daughter locked her grandmother’s car key in her grandmother’s car ignition. Professional Lock and Key is now in my contacts. They were so nice and actually found humor as I explained the ways of my daughter. THEY ARRIVED WITHIN MINS!!!! SO UNHEARD OF THESE DAYS. My daughter only had to wait a few mins before heading off to another disaster JK. THANK YOU GUYS!!!!

donald koon

Had made an appointment to have a key done to day I talked to Chris on Tuesday and called to day and was told they can't due it unit next week I will never due busses with them after that mess up on their end

Nickc031579 09201980

Great place to get keys. Local place

Gary Korzeniewski

Very helpful people & lots of knowledge.

David Baldwin

Professional, fast and trusted service.

Andrew Burge

They are fantastic every single time I use their services! I would highly recommend them to anyone in need of lock services.

B R

I have to preface what I am about to say. I have lived alone for 20 years. No one has or ever has had a key to my home by me. I contacted this company asking if they had "NON-PENETRABLE" deadbolt locks. They said of course, Medico make them. I was assured on several occasions within a 2 week period, that no one, but no one could break into Medico deadbolt locks. Well, nearly $3000 later, and my home is still being broken into by a law-enforcement officer. He wirelessly bypasses my wireless garage door opener, drives into my garage, then uses some method of "picking" the Medico deadbolt lock to enter my home while I am away. He has broken several items inside my home, left things that are not mine in the home, and taken my things that obviously are not his out of the home. I am furious about this. I have talked to the manager/owner of the company and all he would say to me is that I have to contact Medico directly to get any kind of resolution. This is just not right or fair to me. Previously, I have talked with the Sheriff's Office on several occasions only to hear the same response. They cannot or will not do anything because there has been no physical damage of an entrance to my home, thus no law has been broken. So I am forced to live with this stranger entering my home without my permission, breaking things, taking things and leaving things. DON'T LET THEM TELL YOU NO ONE CAN PENETRATE MEDICO DEADBOLT LOCKS.

Robert McMullen

Friendly staff, the food was not that great

David Savins

Excellent service and price highly recommend great staff

Aaron B

Now these guys know their stuff. Excellent at making keys!

chardonney ware

Very kind person and extremely fast and professional. I definitely recommend and will be using in the future as needed.

G Shoffstall

Had to get a new car key with sensor inside for my Honda Accord and these guys were quick and efficient paid about 150 for it which is standard pricing but these guys are sharp and quick so why not spend your money with somebody reliable

Kevin Finnerty

Made two extra keys with chips in for my vehicle and programed two fobs for a reasonable price. Did a great job and all employees were professional.

Alex Purtell

20 keys made super fast friendly people

Barbara Vega

They had every key you could imagine and their prices were great!

ahmad noorzad

Great service

Some Guy

I went to get my spare key cut there after waiting over a month for a OEM key blank to be sent out from the dealership because they were on backorder and they messed up my key blank while cutting it and swapped it out with one of their cheaper keys.Very disappointing after waiting for so long for the key blank to arrive.

Peyton Manning

Wow, what a pleasure to work with this company, especially John. They made a stressful time in my life a lot easier, and could not have been more helpful. Got my car towed to them Wednesday night, got a call my new key was done within two hours letting me know my car was all ready for pickup. Exactly what I needed, and way cheaper than I thought. Always check with Professional Lock and Key before going through any dealer, you will save money, time and any headache. John was consummate professional I would highly recommend to anyone, he even came outside personally to jump my car with a smile, after the battery was dead (My fault, left my lights on.) Thanks again to the whole staff, you guys are great. William

Murphy McHugh

I needed a marine engine key copied and they did it quickly at a fair price. Great job!

Robert Randolph

Quick and professional service.

Rikki Cook

Knowledgeable staff