Reviews of Joe's Lock and Key (Locksmith)

Meredith Evans

Fast, efficient service, super friendly and helpful. Got me in same day!

Rob Lynott

Fantastic service at a good price. Was incredibly knowledgable, prompt, and friendly. Strongly recommend.

Dr. Ryan Summers

Timely and efficient. Definitely recommend.

Chris Simmons

Joe was extremely efficient and very knowledgeable. He came to our house and changed out our locks, and even fixed our storm door which wasn’t closing all the way. Great price and even better service!

Joe Scaletta

Fast, Friendly, and Reasonably priced service. I would Highly recommend Joe to friends or family.

Big Al (da Serblord)

Professional, fast, and affordable!

Jessica Hubbard

I had a very positive experience with Joe's Lock and Key! I needed re-keying for my new home, and they were extremely kind and professional throughout the whole process. When I called for information, Joe was very informative and provided helpful recommendations. I appreciate that he is easy to get in contact with and responsive through phone calls and texts. I will definitely be contacting them again for any future locksmith services I need. I cannot emphasize enough how kind, respectful, and professional Joe's Lock and Key is. Highly recommend!

Bruce Wagner

Joe was fast and for a good price

Toni P

Great job! Personable, explained everything and cleaned up after himself

Melissa Schrade

Joe was extremely professional and nice. He unlocked and re-keyed my man door to my detached garage today. He was on time, called when he was on the way and was very helpful through the entire process! If I ever need a locksmith again I will definitely be calling him.. thanks again, Joe!!

Allison Plante

I locked myself out of my car in my driveway after arriving home. I called a few locksmiths and I felt discouraged by their extremely high prices. As an individual without AAA, I started to feel nervous about getting back into my car on the weekend. When I called Joe, he provided me with a reasonable price over the phone and arrived within 10 mins. I had my keys out of my car in 5 mins flat! Would recommend to anyone in the Cleveland area.

T Schumacher

Called Joe to change locks and showed up promptly at the time we discussed. Had an issue with one of the existing locks and custom fitted it so it worked as if it was designed for the door so he truly knows his craft and was VERY professional and very reasonably priced.

Sara Lyn Fekete

I contacted Joe over the weekend and he called me back first thing Monday morning. We set up an appointment for later that day and the work was done within a couple hours. Joe was easy to communicate with, honest, friendly and very fairly priced. He even did a couple extra tasks for us that we discovered while working!

Margaret Dempsey

I locked myself out of my house and Joe not only got me in, but fixed the knob and lock on my door while he was at it. Fast, professional, great service. A+ would recommend

Carly Bieler

Joe was great! Very friendly, easy to work with and did an excellent job re-keying the locks on my new home. He showed up on time and provided a reasonable, accurate quote prior to the job. Definitely would work with Joe again if I needed a locksmith. Thanks again!

Michael Hart

Joe and crew were on time, professional and friendly. I will use him for my other properties.

Joe Macadam

Very professional and helpful... even recommended other people if he couldn’t help... thanks joe

Holly Wood

Wayne is an asset among the safe and vault community. He is an eager ear to any who need advice and is always learning and becoming a better safe tech. Thankyou Wayne for all the help over the years.

Mary Murphy

Fast, thorough service

James Koran

Joe was at my home within 15 minutes of me calling, popped the lock in 5 minutes and I was in my house! Very professional, friendly, and reasonably priced! Thank you!

Lisa Bischoff

Super easy to coordinate a time to come and unlock two old filing cabinets at the office - friendly service, easy to work with, lots of communication. Definitely would recommend :)

Ashley Pease

Friendly, efficient and fair. Extremely pleased with the service and look forward to using them again!

April Kaczmarek

I had called earlier in the day and they both came out the same day. Were very professional and friendly. I needed to have my house locks changed and the service was fast and excellent. I honestly didn't expect them to come out till next week. The price was reasonable and was able to get a spare key as well. I would recommend them for service.

Hannah Sharma

Needed to rekey all the locks on our new home. Joe was super communicative and willing to fit us into his schedule. He and John rekeyed the the whole house and repaired one of the door's spindles quickly, efficiently, and for a fair price. Highly recommend and will use again should we ever need a locksmith. Thanks, Joe!!

Jacob DeLorge

I needed locks switched on a commercial building - Joe did a great job explaining everything and was very friendly and fair. Highly recommend using him for any of your lock needs

SayLa V.

Came out super fast, saved me!!!

Susie

I just moved into a new house and was feeling pretty nervous about safety. Joe’s Lock and Key came to help the same day I called. We experienced amazing and fast service by the sweetest guys ever. Thank you so much! You helped make my first home buying experience better.

L Baker

Great, quick service. We really appreciated you stopping by, guiding us through the different locks, and how to work the ones you installed. Thank you!

bigred k

I have an older home with older locks and door handles. Joe was very quick in response, had the needed parts in his vehicle and fixed multiple doors very quickly and at a very reasonable price. I will definitely use Joe's Lock & Key in the future..

Laura Worgull

I was truly pleased with the service from Joe at Joe's Lock and Key. He responded to my call within 20 minutes and skillfully repaired my front door lock which was difficult to lock and unlock. I would highly recommend him for his professionalism and a job well done.

jamie beifus

He was quick, and on top of what je was doing. And he is super friendly, and was great with the dogs. Would recomend him, and call him back again in the future.

Paul Quiriconi

Joe was very responsive and knowledgeable and was very efficient. Also very friendly guy!

J White

Joe came promptly. He was professional, courteous and included a spare key for me. I would recommend him to my friends and use his service again.

Lawrence Carter

I was referred to Joe by another locksmith, I called and he picked up right away, he said that he could take care of my needs and he came out within 1 hour, assessed the job, and fixed my lock issue in about 15 minutes with a minimal fee. I was very happy because this was somewhat of an emergency. Joe and John were very courteous and respectful. I will definitely call again if I need a reliable locksmith. I highly recommend Joe's lock and Key for any of your locksmith needs! Shelley and Eric Carter 7/21/2021

Jason Vacula

I had an old lockset that needed replaced with a backset that was not standard. I called 3 locksmiths to do the work. 2 of them blew me off. Must have been too difficult for them. Only Joe took the time to find what I needed and get it replaced quickly. I feel his pricing was very fair for the value received. I would call him with any lock issue I have in the future and recommend him to family and friends.

Tori Maire

he got here in a timely matter, was nice and was able to quickly unlock the door

Eric Eiborg

Joe came out within 15 minutes and got me new keys for my door real fast. He was polite and friendly, couldn't ask for better service. Thank you Joe.

Joseph Erni

Joe assisted in getting my stepfathers garage door open after he locked the keys inside. Responded instantly to calls, was very friendly, and most importantly had the job done in a few minutes. He even included a couple of keys for free since my stepfather is prone to misplacing them, so now we have a backup. I couldn't give a higher recommendation, how a small business should be run!

Becca Dios

Great experience with Joe. Would recommend to anyone in need of a locksmith.

denise rodriguez

Joe came to my employer. Hearty Hearts Home Health. Joe was pleasant, on time, efficient, and got the job done without interrupting business operations. Joe knows what he is doing. Highly recommend to friends and family.

Ray Ackerman

I could not be happier doing business with Joe at Joe’s Lock and Key. Very professional, reliable and he communicates well. I would not hesitate to do business with Joe again in the future.

Laurie Hoover

Joe rekeyed locks for our daughter’s new house. He was personable and professional, and took the time to walk our daughter through what he’d done. The price was very reasonable. All round good experience.

Kyle Steenburg

Very friendly and professional, responsive and fast service! Good and clear-cut pricing! Highly recommend! Thanks, Joe!

Chris Miller

Very good service and quick as well. Highly recommended

Kristi Schons

Very happy with our service! They responded quickly and we were able to move on with our vacation without a delay! Thank you!

Margot Kelley

Reached out this morning because I lost my keys and received a call about an hour later to set up an appointment for this afternoon. Joe was kind and friendly and very efficient. He also made it so the lock is much smoother than it was prior. Highly recommend!

Scott Patterson

Joe installed a new lock, rekeyed another, and made some keys for us. Fairly simple stuff but his attention to detail and quality checking was superior. A guy you can trust.

Dale Schmid

Joe was able to fit me in that day. Really, within an hour of calling him. Knowledgeable, courteous, and friendly. You won't be disappointed. Thanks again Joe!!

Christina Richards

I live out of state and was able to contact Joe, explain my dire situation, and the next day it was done! He obviously knows what he's doing - he texted me pictures, explained what would be the best way to deal with both the back and front door disasters, and allowed me to decide what to do without pushing the more expensive route. Within about an hour my home in Cleveland went from a home invader's dream to a secure house-all within VERY REASONABLE rates! Seriously, hire this guy.

Christine Law

Joe was awesome! He was very accommodating in the last minute time change with my appointment and did a fabulous job for my new home. Prices were very reasonable and he even threw in spare keys at no charge. I highly recommend Joe and will definitely refer him to others who need similar services. Thanks again!

Susan Sanders

Highly recommended! Joe is the go-to man for installing new door hardware and changing locks. The quality of his work is top-notch and the price is very reasonable. Joe was also very courteous and respectful as well.

Lynn Mihacevich

Professional, courteous, excellent job of installing 2 new locks and deadbolts. Competitive pricing. Highly recommend.

katherine friedell

As others said, Joe called to verify the appointment, came as scheduled. Solved my issue and took a number of photos for me to use should I want to replace the particular lock which was installed on my house when built in 1930 and may be close to having run it’s course. I’ll call him again should I need a locksmith.

brandon ferguson

Just had Joe come in an help open a jammed skeleton key lock and install a new lock. He was both prompt and polite. Would definitely reccomend his services to others.

Peter Wilson

Joe did great work for us! I was impressed right away when I called, because he explained what he would do and what the likely cost would be. When he arrived he gave us options and explained them clearly. He solved the problem perfectly.

Mohamed Sanad

Joe came on time. Did a fantastic job in installing and programming my new lock .explained everything to me. Was very professional and patient. I highly recommend him .

Stacee W

Very fast, extremely helpful and definitely went above and beyond to help.

Pierre Williams

Joe was awesome ???? today. Joe pre called me was on time. Joe was super professional installed 4 locks and explained the work performed on each lock. If you need a locksmith call Joe. Pricing was nice. Thank you Joe!

Ashley Friess

Joe was great! Very efficient and was right on time. Very satisfied with his service and will definitely use him again in the future if needed!

Rechelle Williams Rechelle Recycle Reuse

Professional service. On time.

nilam patel

I had a front door lock issue that needed to be taken care of ASAP. I called on a Sunday, and they fit me into their schedule the very next day. Once they looked at the job that needed to be done - they actually charged me less than the quote. I would highly recommend them!!

Loretta Endo

Great experience all around. Helpful, fair price and a really nice guy! Will be calling him again! Joe rocks!

Tim Zalecki

Joe’s Lock and Key responded back to my request within minutes after leaving a message for them. They came to my house to open a shed that I lost a key to within 10 minutes after speaking to them on the phone. They got my shed open and were able to to make a new key within minutes of arriving. No complaints from my end. I will definitely be referring them to my friends and family in the future. Thank you for the help!

Feras Mohder

Great service definitely will call him for any service related to keys and locks.

Nancy H

Great response time, professional and good customer service. I highly recommend.

Irene Rurycz

Joe was prompt, courteous and accommodating. Fixed the problem with my lock within minutes. Reasonable pricing. Highly recommend.

Meg Boehnlein

Called them on a Saturday morning to work on the locks for our new house and they were there in a matter of hours. They did fantastic work at a good price and we’re so glad we called them.

Susan Chabelle

Friendly, affordable locksmith can make copies of any key

Kelly McCormick

Great experience. Excellent job installing three new locks. Explained how to program my new electronic lock. Highly recommended!

judy garnett

Just had the best experience with Joe! He confirmed our appointment, called when he was on his way, explained what he was doing and completed the work In a timely way! And we couldn't beat the price!! Pleasant, respectful and professional. So glad we called him.

Linda Mitchell

Joe was awesome. Very efficient and nice. I highly recommend him!!

Melissa R

I purchased a house recently and had Joe come and change the locks for me. I scheduled a Saturday appt with him for the day after I got the keys a week before. He called the day prior to confirm the job. He was on time, courteous and took the time to explain certain aspects of the job he was doing for me which I thought was great customer service. Thanks for a great job! Highly recommend!!!

Maureen O'Boyle

I locked myself out of my house and, luckily, Joe was ten minutes away. He came straightaway and had me in my house quickly! He was professional, helpful, and his price was reasonable for such quick and excellent service! Joe, thank you again! I have your card and will definitely refer you to friends and family who may need your service!

Danny Williams

Very professional A +++

cecilia lombardi

He got our door unlocked very quickly! He was very kind, prompt, and professional

Michael Quartarano

Joe was great. He was prompt, courteous and considerate and his pricing is an excellent value. I will be calling Joe for any lock needs I may have in the future and will recommend Joe to anyone who needs a quality locksmith.

Darke Ninja

I called him at 5pm on Tuesday and less than 24 hours later he was able to come to my house and make me a key for my motorcycle and the price was slot cheaper than any other quote I received

Shelly Lamb

Joe’s Lock and Key rekeyed doors and installed electronic deadbolts in our residence. The quality of their work was excellent. Joe was responsive to our needs, knowledgeable, and very professional. I highly recommend Joe’s Lock and Key and have already referred them to family members.

Flawless Lashes & Spray Tan

We recently had a situation at our business that called for a change of locks. Joe was able to make it out the same day (on a holiday weekend, no less) and explained to us exactly what we would need to do to switch everything out. He was very professional and personable with very fair prices. The whole process took less than an hour and when he was done he even cleaned up very well. He came during business hours and our clients weren't bothered at all. I'll definitely work with Joe again in the future if I ever need a locksmith. Thanks!

Olivia Harvey

Joe was extremely quick and professional!!!

O Harmon

Joe's service is prompt and professional. He made sure I was satisfied with the keys and that the locks functioned the best they could. If you have an old or tricky lock and no key, Joe's the guy to call. Best of all, his prices are so reasonable! He completed the job for half the price of a national company. We will call Joe if we ever need a locksmith again! Thanks, Joe!

Stephen Smith

High quality all around, especially in the quality of craftsmanship. I have a damaged door from the 19th century, and Joe got it working like a brand new door. Very reasonable price, pleasant and professional experience, local, and darn good work. Highly recommend.

Robert Blodorn

Just moved to Brooklyn, OH less than two weeks ago and needed to change our locks. Left a message for Joe and he called me back and said he had a job in our area and would let me know when it was complete. Joe called me back and said he was heading over to change our locks. Joe was responsive and professional and his price was fair. I highly recommend Joe’s Lock and Key.

Helen Harry

Joe was on time, kind, worked quickly & made sure we understood everything about our new locks and keys. We will absolutely be using Joe's Lock & Key services again!

Stacie Carter

The locksmith was very courteous and kind. He offered great prices and fast service. I would recommend him to anyone :)

Nick Sippl

Quick response, great work and very reasonable

Enid Friedman

Joe did a great job changing and rekeying the locks in my son's house. Joe responded right away to our inquiry to change the locks. He was able to come over the day after we called him. He was fast and efficient. I would definitely recommend him if you are looking to change your locks.

jean stutzman

Very reasonably priced, fast, and friendly. Would absolutely recommend to others.

Adam Stuller

Joe was professional and worked quickly. His work was great quality and he exhibited extra attention to detail. I would recommend Joe's Lock and Key to anyone needing a locksmith.

Elisha Douglas

I had to go to the doctor and I got locked out of my house and Joe Came in about 20 minutes I was in my house excellent excellent service polite and Speedy