Reviews of Chap Lock Inc. (Locksmith)

Koitube

Best place for keys in North Olmsted. Every place else charges more money and has less options. This IS the place to get your keys

shawn adorno

I had a unique key to have copied. Big box stores didn't stock it. I went to another locksmith in town and was told they only cut keys on location from 8am - 9am. High-Tech got the job done right away on my first visit.

Min Hannum

Locked my keys in my car and called chap lock. They were very quick to assist me. Jerry was very helpful and got into my car with no trouble at all. Good people, good service.

Chris Evans

This place rocks! Before today, I'd been driving around with the same jank key that I was given when I first bought my Honda Civic. The clam shell casing was loose, and the buttons hadn't worked at any point for me, but I had gotten used to it. I was content with using duct tape to hold everything together as long I could turn it. Unfortunately, after a couple years, my key finally fell apart, and it was time to get a new one. I went to Chap Lock earlier today, because it was so close to work. I showed the clerk my key, and she replaced it, with a brand new clam shell, all in about 10 minutes! AND, my buttons work now! I can actually lock and unlock my car from a distance. All this, and it only set me back 65 bucks--A small price to pay for a one time service and peace of mind! If you need a car key, or any key really, give these folks a call. ⭐⭐⭐⭐⭐

Adam Cawrse

Got a replacement key for my truck in minutes and for a great price. Thanks!

Quincy Schmidt

High level of customer service

Nan Archbold

After wrestling with several keys for several locks for quite some time (some worked, some did not), we called Chap Lock. Jerry came out, assessed the situation and made several helpful suggestions. We had our locks re-keyed and are very happy with the results. Jerry was kind, polite, very friendly and professional. He even wore a mask when inside the house. (Thank you) I highly recommend this company for any locksmith work.

Rick Werner

Jerry is the best at taking care of any of your lock issues or needing a unique key cut. They are so fast in providing service.

Chris Brown

Very good job on all keys I have had made. Top notch.

D S

Very unfriendly on the phone.

Melissa Rastko

I got the worse experience in my life, I visit this store to make a spare key for my honda ,and there was a lady around 35-40years old,with the very strange hair style, l think she was very drunk,she start yelling at us to me and my 5 years old daughter to get out from her store or she will call police for nothing,she said she is a manager and she can do whatever she wants with the customers.... I think she has mental issue,I think she was hallucinating,my daughter start crying because of her behavior. Im going tomorrow to make a report in the police station because I don't want to happen this to someone else. I don't know who owns this store but definitely they put the wrong person to work.

Amy DVan

Jerry takes pride in his work and you couldn't find someone more committed to creating trust with their customers if you tried. High-Tech Locksmiths will get the job done right. Love this place.

darlena garrity

They always have what we are looking for. This guy has car keys!

Tom Miller

Great Price! Superior Product! Friendly Staff! Need I say more !!!

dustin ratliff

The young lady at the desk is very helpful and efficient at her duties! Anytime I need keys made or a speciality item found she gets it done!

Mark Reed

Got a key fob for my used car. Took about 10 minutes. Also got a key made. Staff there was awesome.

M Washington

Quickly found my car key and cut it out the door for $12 less than another shop quoted and the key works as expected...good job

debra szarka

My go to for all things lock related. They replaced my lost key fob and Tahoe key, which of course guaranteed that I found the missing set immediately after! They have done all the key and lock work for my office for the past 20 years!

Bruce from Westlake

Repaired my key fobs. I tend to drop them and break the case. Fixed the connections, replaced the batteries and everything worked great. Thanks once again for the very fine service. Just being open just one day is confining, can only come in if I'm not at work.

Drake Smith

Staff was semi-friendly-- they acted as if our issue was getting in the way of their daily duties (we were getting that vibe). Besides that, they seemed knowledgable. 3.5/5

Kelsey Michels

Locksmith Jerry came out to my house to fix my locks and re-key and he was great! He is honest, trustworthy, and thorough. It was obvious that he is very knowledgable and he took the time to explain to me what needed to be fixed and how he was going to fix it. Also, the cost was very reasonable.

Raymond Kuzma

Friendly people and Good prices

Frank Markovitz

Outstanding work. I thought I knew what I needed and they suggested the best path of work which saved me money where they could have just did what I asked and nothing else. We couldn't be more pleased. A+++

Andrew Arndt

Over priced and will rip you off if you let them stay away from these clowns ! And customer service isn't up to par ! You have been warned don't spend your money here

David Smith

They do not answer the phone.

Judy Angeline

Great service.

420SourDeisel420

Completely overpriced and the owner is childish and selfish. DO NOT go here for keys you're better off just going to walmart or home depot.

Daniel Griffin

Anything and everything you need in locks /keys

CHARLY KASH

they really know there stuff great people to call for lock issues

Awfoo Zulu

Great place to go if you need a lock hood price even better treatment

Chris Stephens

Stopped in today , fast knowledgeable and quality work . Thank you , never again to big box store

Bill reynolds

They wasted an hour of my time and could not even. Make there own equipment work ....waste of time and less then professional

Laura Woodall

Actively worked with me to find the least expensive solution to my problem. Final solution ended up costing me 40% less than 3 other quotes I received from comprobable business. Because of lower cost and good service I ended up ordering an extra key to be made.

David Mahon

Always really helpful with any key, lock, car remote/keyfob issues. Highly recommended.

Richard Andrew

Knowledgeable staff and keys always work.

J Poppins

Chap Lock is a rare treasure. There is no other locksmith service nearly as specialized. Highly recommend!

Laura Miller

Great service! Copied keys always work.