Reviews of Serrurier Auclair - Installation et Réparation de serrure à Québec & Lévis (Locksmith)

MDJ Antidote

(Translated) Martin is very friendly! Solutions adapted to the needs, a competitive price in addition to a fast service! The MDJ is very grateful for its work! (Original) Martin est très sympathique! Des solutions adaptées au besoin, un prix compétitif en plus d'un service rapide! La MDJ est très reconnaissante de son travail !

Catherine thibault

(Translated) Bad diagnosis that could have cost me a lot. They broke my lock. I contacted Mr. again to inform him of the breakage of this lock. He said he would come and fix it and never come. Lack of professionalism all along the line. (Original) Mauvais diagnostic qui aurait pû me coûter très cher. Ils ont brisés ma serrure de coffre. J’ai recontacté Monsieur pour l’informer du bris de cette serrure. Il a dit qu’il viendrait arranger le tout et n’est jamais venu. Manque de professionnalisme sur toute la ligne.

Vincent F Corbeil

(Translated) Super service. Martin repaired my cast iron lock in less than 20 minutes. Strongly recommended ! (Original) Super service. Martin a réparé ma serrure en fonte en moins de 20 minutes. Fortement recommandé !

g8thegreat atgmaildotcom

(Translated) Excellent service, fast and very courteous.A professional at work.Thanks still mr Auclair. (Original) Excellent service,rapide et tres courtois.Un professionel a l’oeuvre.Merci encore mr Auclair.

Samuel Duval

(Translated) Locksmith Auclair was super efficient. fast and friendly service. thanks again (Original) Serrurier Auclair été super efficace. Service rapide et sympathique . Merci encore

Amélie Geoffroy

I called Auclair for their services given the good reviews found on Google reviews, however I was very disappointed. On Dec 21/2020, I received services from the locksmith to repair my key as it was very, very stuck in the lock on my outside door. He advised that the issue was fixed and he stayed approximately 15 to 20 mins and charged me near $170.00 for it. On Dec 28/2020 (exactly a week later) my key was again, stuck in the lock and I was stuck again with the same issue. I called back Auclair to receive services in that morning and he later calls me back late in the late afternoon. I already called another company to come and fix the issue. I simply asked for a refund and said he could not provide this. He calls me back 10 mins later to advise that he will refund me almost $30.00 (from a $170.00 purchase) lol. I will never again be calling Auclair for services. I was in shock of how poor the customer service is and will not be recommending this company in my community.

Marianne J

(Translated) Excellent service, quick and courteous! I recommend! (Original) Excellent service, rapide et courtois! Je recommande!

Touzani Mehdi

(Translated) Very fast and efficient (Original) Très rapide et efficace

Morgane D'Amico

(Translated) Professional, kind and efficient! Thank you! (Original) Professionnel, gentil et efficace! Merci!

Amy Leduc-Cameron

(Translated) Excellent service done quickly! (Original) Excellent service effectué rapidement!

Donald Demers

(Translated) I received a good service during the changes of my door handles of my house !! I recommend it !! (Original) J’ ai reçu un bon service lors des changements de mes pognées de portes de ma maison !! Je vous le recommande !!

André Villeneuve

(Translated) Work done in a competent and courteous manner. (Original) Travail effectué de manière compétente et courtoise.

Jacoue Cameron (Jacoue)

(Translated) Best service in Quebec, I recommend! (Original) Meilleur service à Québec, je recommande!

Storm Wolf

(Translated) Perfect service, super knowledgeable professional. Well done right down the line and thank you !! (Original) Service parfait, professionnel super compétent. Bravo sur toute la ligne et merci !!

Bruno Archer

(Translated) Excellent customer service. The same applies to the technician who passed by the house. I recommend the services of this company! No hesitation to have, drop them a call! Thank you for your excellent work! (Original) Excellent service à la clientèle. Idem relativement au technicien ayant passé à la maison. Je recommande les services de cette entreprise! Aucune hésitation à avoir, lâchez leur un coup de fil! Merci pour votre excellent travail!

Dalia Agosto

(Translated) Excellent service ..sympatic and professional (Original) Excellent service ..sympatique et professionel

Guy Therriault

(Translated) Excellent courteous and prompt service (Original) Excellent service courtois et rapide

Lexa Fay

(Translated) Extremely efficient and professional: I recommend! (Original) Extrêmement efficace et professionnel: je recommande!

Steve Boutin (Acxzon)

(Translated) Great service and locksmith! Thank you for my lock installation. Fast effective and very competitive. (Original) Super service et serrurier ! Merci pour mon installation serrure.Rapide efficace et très compétitifs.

Danielle Picard

(Translated) Wow! Impeccable service! Friendly staff when making the appointment. I had the pleasure to welcome Martin who performed their work efficiently, excellent bonus councils use. honest billing. Really value for money impeccable.À recommend (Original) Wow! Service impeccable! Personnel courtois lors de la prise du rendez-vous. J'ai eu le plaisir de recevoir Martin qui a effectué son travail de façon efficace, en prime d'excellents conseils d'usage. Facturation honnête. Vraiment, rapport qualité prix impeccable.À recommander

Danielle Picard

(Translated) Wow! Impeccable service! Friendly staff when making the appointment. I had the pleasure to welcome Martin who performed their work efficiently, excellent bonus councils use. honest billing. Really value for money impeccable.À recommend (Original) Wow! Service impeccable! Personnel courtois lors de la prise du rendez-vous. J'ai eu le plaisir de recevoir Martin qui a effectué son travail de façon efficace, en prime d'excellents conseils d'usage. Facturation honnête. Vraiment, rapport qualité prix impeccable.À recommander

Touzani Mehdi

(Translated) Very fast and efficient (Original) Très rapide et efficace

A73X3

(Translated) Correct address: 6700, Boulevard Pierre-Bertrand, local 115A (Original) Bonne adresse: 6700, Boulevard Pierre-Bertrand, local 115A

Jonathan

(Translated) very good service, I recommend! (Original) très bon service, je recommande !

Toma Cameron

(Translated) Thanks again! (Original) Merci encore!

Jessica Lafond

(Translated) I called him at the end of the afternoon in emergency "I had lost my only key ring existing" ... He came the same evening to change ALL my locks ???? I am extremely satisfied !!! A BIG thank you again !!! ☺️ (Original) Je l'ai appelé en fin d'après midi en urgence "j'avais perdu mes le seul trousseau de clef existant" ... Il est venu le soir même changer TOUTE mes cerrures ???? Je suis extrêmement satisfaite !!! Un GROS merci encore !!! ☺️

Sonia Coulombe

(Translated) Wowww !! Super fast and super professional service A thousand thanks (Original) Wowww !! Super service rapide et super professionnel Milles merci

Véronique Beaulieu

(Translated) Thank you 2 times instead of once. My daughter was able to leave with her car without fear that the key would get stuck in the starter and I could get home after you unlocked my door lock. Fast and very courteous service! Thanks again! (Original) Merci 2 fois plutôt qu'une. Ma fille a pu repartir avec sa voiture sans avoir peur que la clé reste coincée dans le démarreur et j'ai pu entrer chez-moi après que vous ayez débloqué ma serrure de porte. Service rapide et ultra courtois! Merci encore!

Guy Therriault

(Translated) Excellent courteous and prompt service (Original) Excellent service courtois et rapide

Mélanie Thibault

(Translated) Professional and fast thank you for the good service (Original) Professionnel et rapide merci du bon service

Rémi Simard

(Translated) Totally satisfied once again, on the check mark from A to Z (Original) Totalement satisfait encore une fois, sur la coche de A à Z

Anne-Sophie Bergeron

(Translated) Excellent service and mr. Auclair is very friendly! (Original) Excellent service et m. Auclair est très sympathique!

Mérédith Rousseau

(Translated) Impeccable, efficient and fast service !! (Original) Service impeccable, efficace et rapide!!

Patrick Ferland

(Translated) Professional, courteous. A real good service (Original) Professionnel, courtois. Un vrai bon service

D.1. Roxx

(Translated) Wow! In less than a few minutes my door was cleared. He adjusted the framing so that the door bars properly and was able to duplicate the keys on the spot! Thank you for saving me at 9 p.m. when it was -20 !!! (Original) Wow ! En moins de quelques minutes ma porte était débarré. Il a ajusté le cadrage pour que la porte barre adéquatement et a pu me faire des doubles de clef sur place! Merci de m'avoir sauvé à 21h lorsqu'il fesait -20 !!!

Melissa M.

(Translated) Excellent service, I recommend it! I called him for lock changes on a commercial building with master key recodings. He was able to free himself to come the same day and he did that very quickly. Thank you very much for the good service! (Original) Excellent service, je le recommande! Je l'ai appelé pour des changements de serrures sur un immeuble commercial avec des recodages de clés passe-partout. Il a pu se libérer pour venir la journée-même et il a fait ça très rapidement. Merci beaucoup pour le bon service !

Dominic Senez

(Translated) thank you again for the change of electric lock on our house door. Work well done and with respect. (Original) merci encore pour le changement de barrure électrique sur notre porte de maison. Travail bien fait et avec respect .

Marie Lancop

Une expérience client digne de mention, se positionne significativement au-dessus des standards de la concurrence. Je recommande sincèrement cette entreprise.

Melanie Roy

(Translated) Thank you for your services, very reliable, professional and very good advice (Original) Merci pour vos services, très fiable, professionnel et de très bons conseils

Ciril Thallia

(Translated) The bedroom door was blocked, after the call, the gentleman went to my address in no time, unlocked my door in 2 seconds and remained faithful to the estimated price. We need more merchants like him. (Original) La porte de chambre était bloquée, après l'appel, le monsieur s'est rendu à mon adresse en peut de temps, a débloqué ma porte en 2 secondes et est resté fidèle prix estimé. On a besoin de plus de marchand comme lui.

sam

(Translated) Availability, speed, efficiency. (Original) Disponibilité, rapidité, efficacité.

Josée Boisvert

(Translated) Super fast and very professional service (Original) Service super rapide et très professionnel

Anne-M. Houde

Un service exemplaire ! Disponible et courtois ! On n'aime pas être mal pris et lorsque nous le sommes, Serrurier Auclair est là pour nous ! Merci pour tout ! Anne-Marie

Alexandra Meilleur

(Translated) Excellent service, super fast, really beyond our expectations! I recommend without hesitation! (Original) Excellent service, super rapide, vraiment au-delà de nos attentes! Je recommande sans hésiter!

Bianca Boutin

(Translated) Fast and impeccable service. I highly recommend. (Original) Service rapide et impeccable. Je recommande fortement.

Carlo Beaulieu

(Translated) Fast and efficient A1 service, I recommend. (Original) Service A1 rapide et efficace, je recommande.

La Poutinerie

(Translated) Fast and professional service (Original) Service rapide et professionnel

Jessica Fournier

(Translated) Excellent service! Quick service (arrival in 15 minutes), efficient and very nice work, leave the place clean! I highly recommend it. (Original) Excellent service! Service rapide (arrivée en 15 minutes), efficace et très beau travail, laisse l'endroit propre! Je le recommande fortement.

Julien Miron

(Translated) Quality service, efficient and answers the questions we ask. Thank you, I recommend without hesitation. (Original) Service de qualité, efficace et répond aux questions qu'on pose. Merci, je recommande sans hésiter.

Andree-anne Landry

(Translated) Great service, fast and really efficient !!! (Original) Super service, rapide et vraiment efficace!!!

Claire Papillon

(Translated) Job well done with professionalism. I recommand it. (Original) Travail bien fait avec professionnalisme. Je le recommande.

yves turcotte

(Translated) Ultra fast and efficient service, plus on weekends. I recommend. (Original) Service ultra rapide et efficace , en plus le week-end. Je recommande.