Reviews of West End Lock and Key (Locksmith)

Vladimir

I was having an issue trying to get into my apartment as the lock stopped working for some reason. I called a few locksmiths just to ask around, and this guy was by far the most reasonably priced. He showed up within 30 minutes and fixed up the lock. While he was here he told me that he used to work in Denman Mall and that he has been doing this for over 15 years.

Martin Howard

Misha was very professional and great at what he does. All our locks and door handles were changed quickly and he provided everyone with a new set of keys with spares for the landlord! Great experience. Would highly recommend Misha at West End Lock & Key.

Dragan Zubovic

I know Misha since time I was a building manager. I used to call only him when I was in need of the Locksmith. He was always on time, reliable and provided high quality of service. I had no doubt who to call for my apartment main door lock replacement. His service still remains a top notch!

Flavius Chisani

I moved into a new place and wanted the lock changed and a couple of extra keys cut. I looked up a few locksmiths online and decide to give West End Lock and Key a try. The owner of the business (Misha) came over within the hour, on his way back from another job. He’s very polite and professional, worked very fast and efficient, in less than an hour I was all set. Also a big plus was the payment option, he can take credit card or debit payment on the spot. The price was very reasonable, I would definitely use his services again and I wound recommend it to anyone in need of a locksmith.

Paul Altilia

Misha arrived ahead of the time he gave us and got us back into our condo on Easter Sunday. It doesn't get better than that. I hope I do not need to rely on this part of his service again but I would not hesitate to call him if we did. Thanks again Misha.

Hossein Yazdi

Misha is very professional. I have used him over 8 times so far. He is always on time, very knowledgeable, and priced fairly. He is highly recommended.

Allen Micheal

Very friendly man. I had left an email on his website and he replied within 10-15 minutes and was available a few hours later to meet up. Took less than 5 minutes to get my keys copied. Super easy process and super inexpensive (6 dollars for 2 keys!). Keys worked like a charm. Highly recommend! Also he takes cash, debit and credit! Will definitely be using his services again.

Lolo Gao

The owner was very responsive in all my queries and arranged for the service call in short notice. The owner shared his very interesting life experience while working on the job. Thank you very much and I would recommend your business without hesitation.

Kelsey Millard

Misha was quick, he arrived within an hour on a Saturday morning. Very professional and a great price.

georgina wynter

Misha came into our office to fix a few locks that were sticky as well as the keys were not fitting properly. He did an amazing job and was very efficient, completing the job in under 1 hour! Service was amazing, very nice guy!

Fine Art Bartending School Vancouver

Misha was quick to answer the phone, early to arrive and quick to finish. He is very professional and provides many payment options. I would definitely make Misha my first call again for any related work.

V. Thinkman

I googled this locksmith but when I got there it was a residential building. I phoned the company and a guy came down to help me out. I just needed some keys copied so he took my key went upstairs and came back down in like 10 minutes. I chose this company because it was a lot more affordable than other guys I called.

Kira Anderson

Arrived within 20 minutes of us speaking and was able to resolve the issue in 10 minutes. Very professional and efficient! Would call again!

Carlton Gee

Had issue with my tenants' lock late on a Thur evening, July 25th in the downtown Vancouver area, called the 24 hr line, left a msg, never received a call back. Had to get a hotel room for my tenants. My phone died later that night & was charging once I got home, so it's possible someone called back but no one left a voice mail

Adrien Nichol

Googled locksmiths and Misha was able to come the quickest. Was very professional and proficient at fixing my office lock quickly.

Chris McKenzie

He was easy to talk with on the phone, he arrived when he said he would, he did the job quickly, cleanly, and well, and he charged a reasonable rate. I would highly recommend this company.

Amanda Rose

Milorad was on time, kind and empathetic to my situation. Locks were changed very quickly. Thank you!

Max Montesi

Misha is just the best - a consummate professional - fairly priced - shows up when he says, and very efficient. 5 stars

Jake Adrian Pagalilauan

I had duplicated two keys from West End Lock and Key that worked the first time. The owner is fast and very professional. 5/5 recommended

Blair Smith

Milo is great. I really appreciate the straight forward and dependable advice and service.

Blair Smith

Milo is great. I really appreciate the straight forward and dependable advice and service.

Brian Darrah

Called Sunday AM told me too busy call someone else

Stacey LIU

Very professional and good services.

Jack Chang

Misha is phenomenal. He was early and I was running late. He waited patiently the entire time. He was honest initially in telling us that there would be no benefit to adding a deadbolt to our door for security reasons. It's a rare find to have someone so genuine and honest in doing business. I have added him to my trade/contractor list and will use again. I have used many - I will only call Misha in the future. Price is extremely fair.

Harvey Hammer

Too busy to assist in a lockout of apartment. Not very polite on phone. It was cheaper to drill the lock and replace it.

Jason Larocque

Super fast response time on a last minute emergency request. Professional and very friendly service. Highly recommend!

Steven Shechter

Misha is a very kind and professional locksmith. Very reasonably priced too. We would definitely use him again!

Elisa Verinder

I am a manager at Cactus Club, we were having problems with one of our bathroom doors, Misha arrived within 45mins of my call and had a piece replaced and the lock fixed quickly! He was also very friendly. Efficient service :)

Paweł Pawel

My key broke when I was trying to open the door to my place, it fell apart into two pieces with one stuck inside the lock. I called West End Lock and Key and after 20 minutes Misha came here to save me. Very professional & kind service, I live in an old building and he noticed few other problems with my door and the door frame which he fixed straightaway. Now, for the first time since I moved here, my doors close properly! I could pay using credit card and I received a receipt to my email, convenient. The rate was fair I think for a downtown and an after hours service.

Fine Art Bartending

Misha is the man! I had him scheduled to show up at a set time... and he was there 15 minutes early like any great professional. Easy payment and quick service without disruption to our bartending classes!

Tim Bradley

The guy on the phone was very rude.

Emese Tokes

Nothing but good things to say about Misha. He came within the hour, fixed my immediate problem, and returned the next day to finish the less urgent work that he already obtained parts for. Impeccable work and I think reasonably priced for sure!

Therese Yu

Best locksmith in Vancouver!!

Sofia Flota

Misha was of great help when I needed to get some keys cut after work! He was very nice and efficient and accepts credit card payments! I would recommend his services to anyone.

Jennifer L.

5 stars! I'm not one to write many reviews but I need to share my experience. Before calling Misha, I had my building's caretaker come look at the lock to my suite and confirmed that my lock was indeed jammed. I explained to him I sprayed it with WD-40 and nothing seemed to budge. My caretaker provided me Misha's number. Misha is very professional and arrived promptly in 15-20 minutes after our phone consultation. With just a couple of turns and some more WD-40 later it worked (of course). I felt so silly because i thought it was a much bigger issue. I offered to pay because I felt bad about him coming all the way out here and I mean he runs a business at the end of the day. However, Misha did not charge me. This is one business owner I can stand by. I highly, HIGHLY recommend him. Responsible, accountable and honest. If you're looking for a locksmith, look no further!

Sarah Flynn

I called West end to come and fix the locks on my doors in work. I was pleasantly surprised at how quickly he appeared to give me a quote and was back the very next morning to do all the work. Zero fuss, or hassle. Super friendly. Would highly recommend. He got the whole job done while I was still waiting on other locksmiths to reply to me!

Yvonne C

Misha is fantastic! He was so quick to respond to my online enquiry, and I was able to make an appointment with him right away. I wanted to get two locks changed (entry and balcony). I had the entry door changed for peace of mind as I had just moved in to my new home. When he went to change the deadbolt to the porch, I hadn't realized that the lock was different and was a single sided deadbolt. He was so honest and suggested that for the balcony it was actually much better to keep the deadbolt without the keyhole, but if I wanted, he can still change it to the one I got. I took his advice and I opted to keep that one as is. He was so efficient, honest, and so very kind. I will definitely be recommending him!