Reviews of Locksmiths & Safemen Security Hardware Ltd. (Locksmith)

Mircea Pilaf

The people at this store know keys and locks.

Aleksandra Petryga

Very good service

Emily

Dominic was incredibly helpful and very friendly. I would highly recommend!

Jane Park

Great customer service, very friendly and helpful! Will come back here for any key or lock needs.

Nathan Elliott

Great service.

H Kim

Fast friendly and efficient.

Jeremy Sirois

Made a copy of a somewhat difficult to find key in less than 5 minutes. Affordable and quick

Becca C.

If you have time to make reservation, this is the right and reliable locksmith you can work with. Dominick (store salesperson/locksmith) and Nick (technician/locksmith) are very professional (Nancy working at headquarter is also very nice and professional). They have very reliable lock stocks or they can help purchase custom made locks. We used this company for all the locks/keys in our house. The downside of this company is: no 24 hours emergency service, but luckily we found one (24 hours) who can help us in short notice.

Azam Ali

Fully satisfied with the service and expertise, whole Brampton refused to cut the key for my steering lock except him. He did the job.

Omar Kamal

Great service. They do all kinds of keys and locks

Nadeem Wajahat

This gentleman is genius and courteous. So far I have gone to him thrice of which twice with vintage locks and he did a great job while I waited there. Today he made me key for my vintage motorcycle seat lock that I had to open to change the battery.

T Kao

That’s last day of the year, snowy day, I lost my key of suitcase then couldn’t open it. They are nice and friendly, price is reasonable. Thanks for saving my life.

Ken Rodriguez

Got a copy of a very old key made for 8$ + tax. Staff is very friendly, was in and out in about 5 minutes. New key works perfectly too.

Param Singh

Best 0lace to come to get the keys cut. Any kind of keys.

Charlie Lawson

Great service.

Eric Tran

If you need keys for a condo Corp, this is the place to get them for a great deal..Don't bother going through property management since they will upcharge you like crazy. Keys cut and great customer service for $8.

Daniel Francavilla

Speedy, accurate service and very friendly.

Douglas

Got a key cut that I was quoted $40-$60 somewhere else, but they're price here was about $10. Very impressed

Arya First

The keys worked perfectly, yes I would recommend them especially if you work or live in the downtown core. They arrived under the estimated time and switched out our lock and made new keys real quick. The pricing was okay.

Rajvir Grewal

Very fast service. Great.

Ibraheem Aziz

Extremely affordable, fast, and reliable service!

Scott Ridge

You want it locked up, this is the place to go.

Chuan Chee

This is the fourth time I'm come here to duplicate a security key. The service has consistently been friendly, fast, and good quality. The key keys has always worked (they include a warranty). The price still remains $10+tax. ===== The following review was written Feb 2019. Extremely fast and courteous service. I duplicated a security key for $10+tax. Done in 1 min!

Mo Rahmani

I called this place and I was told to come by the next morning. I did not have my keys to my sentrysafe box and needed to open it. This guy fixed the problem and opened it for me in about 10 minutes and really made my life a million times easier. The great things were his attitude and also extremely low cost of the work. It only cost me 30 CAD including the tip. This was what I call exceptional service. For the same thing I had quotes from 100 CAD and above. Thank you

Rivedunord

Great selection of Schlage products and professional services!

Diva Doshi

My sister had recommended this place because of the customer service and the price. I came in to cut two keys and the first one worked well however i had to come in couple more times for the second key. I was amazed by the customer service - extremely patient, generous with time and was able to fix the problem. I am def coming back her for other keys and will recommend this place to friends and family. Thank you for your help.

Matt Riker

Lousy customer service. Distracted, rude, and uninterested service throughout. No greeting, no thank you, and no response when I said thank you. I won't be back.

Colt Chapin

Service was fast, and the folk running the place were welcoming and efficient. This is a fantastic little shop.

Fob Toronto

Go here. They saved my entire life just today, when I was trying to install a new commercial deadbolt and failed to do so. It was the most excruciatingly difficult thing I have ever tried to do, and a thousand times I almost failed and could have cost me thousands of dollars. The man and owner helped me learn about the push levers well and did it pretty much at no cost since I was in an emergency. They really came through in the clutch and they saved my life. Don’t go anywhere else, these guys are the real deal by far and anybody else just don’t even consider. HIGHLY RECOMMENDED.

Dark Steel

Excellent customer service on the phone and in person. Lively helpful and cheerful owner and staff. Will be cutting all my keys here from now on.

Tyler Minshall

Very reasonable pricing. Excellent staff. We normally use the brampton location but we needed some rekey work done and tired here. We will be back for sure.

W Land

Great service, affordable pricing

Darren Rigo

One of my favourite businesses in the city, a weird choice I know, but everyone here is super friendly, efficient, can fix or offer knowledge on anything lock related and it’s fairly priced. I wish I had more keys to cut so I could go more often!

Ronson Wiindi

Fast and reliable service. Very knowledgeable. I'd come back here over going to the big box stores. Thanks for everything.

Dani

Great customer service. I went to a lot of place to get my key copied but unfortunately not everyone had that key. I came in here and they got my key copied right away. They were so nice. They even recommended someone to get my fob copied

Paul Milovanov

They don't do transponder car keys, but they very nicely referred me to people who do.

Jane Chung

Great quality work with very reasonable prices. The folks running the place are incredibly kind and efficient- their customer service was greatly appreciated! Got my building key copied for 10 +tax and was in and out within 5 mins. Thanks for the great work!

MrCanPak

Fast and courteous, recommended.

Antonia Stanley

Awesome.

Emil Penev

When people ask me for a proper Locksmith place I always recommend this one! Professional service!

Airock 1998

Good service

Nicole Rae

Went here because it was close to my house and I needed a key made. I keep coming here for all my needs because the staff are PHENOMENAL! They let me bring my dog in and she loves being in there!

Ashmeet Bedi

Drove a bit to get a Key Cut, as most places are closed due to Covid Friendly staff member helped me out & received quick service Store also followed Covid Rules, 1 customer was allowed inside the Store at a time Would definitely recommend to others

Ryan Armstrong

Great, service. Very fast and easy!

Jess

Quick, friendly, reasonably priced services for your key, lock, and security needs. I recommend these folks

Jess

Quick, friendly, reasonably priced services for your key, lock, and security needs. I recommend these folks

Josh MacKinnon

They do condo key cutting which not all places do. And they are quick and affordable!

Jaash Singh

Expertise, great service and advice. It is great to still have skilled specialists like these in Toronto.

Andy Evans

Great service.

Iman Ahmed

They get me a rare-to-find mail keys. It was very professional.

Sumeet Goutam

I have had to get several keys for several different locks and I have not had a single issue, every key works. Very friendly staff, willing to answer my dumb questions and speedy in their process. Parking isn't fantastic since it is right off from Queen but I always get a spot on the side. I have been to a few other locksmiths but there would also be any issue. These guys however are great. I would definitely recommend.

Alana

They were very accommodating, efficient and their keys were of excellent quality. Really nice guys!

Gary Lowderman

Hours show open on Saturday, but they are actually closed for the whole weekend.

Peter Bauer

Pros. Have it all. Friendly.

M S

These guys are great service and also very knowledgeable, friendly easy going service. Also more key and lock options than your hardware store.

Saytu sesay

I came to this store because i was recommended online that they would be able to cut double sided Canada post keys. BIG MISTAKE. i drove all the way from Toronto, a 45 min drive to get poor customer services ! VERY RUDE REP. HE SHOULD BE A SHAME OF HIMSELF . PLEASE TRAIN YOUR STAFF ! IF THIS IS A FAMILY RUN BUSINESS, NOT EVERYONE IN YOUR FAMILY SHOULD BE EMPLOYED , AT LEAST MAKE SURE THEY HAVE SOME TYPE OF CUSTOMER SERVICES SKILLS. please don't waste your money here find any other company who is worthy of your services.

Somanshu Menocha

Experts in their trade !

Skip LaBelle

My replacement door set is now keyed as the rest. This is my go to for rekeying and my important key copying. Never disappointed.

Nafees Salam

The best tradespersons with the most reasonable prices offering a service which is second to none work here! You can trust Lockmen to get your keys done right everytime all the time!

Neil McLean

They are always able to look after my needs

Mare D

Got two keys cut here for $8 and it was done in under 5 mins. Excellent service.

He C

I sent an email last Wednesday inquiring about pricing and services. I followed up with a phone call to their head office two days later since I didn’t get a reply. I was told that all the technicians were out, but that they’d try to get back to me by Monday. It’s Monday and I figured I’d try calling the downtown location instead to see if I would have any better luck getting my questions answered. The man who answered the phone said he could answer my questions after I explained I was following up on an email I had sent. His explanation about swapping out just the cylinder for my existing lock was not very clear. My second question was about whether they could help me install my own smart lock (in addition to their high security lock) and he referred me to head office. But head office had told me last week they had to ask the technicians if they could do this, so in the end I didn’t end up getting a proper answer. I’m less frustrated with the unclear explanation since English didn’t sound like his first language; what irked me more was that he sounded very rushed as if he wanted to end the phone call ASAP. I want to give this company my business, but I think they really need to be more prompt with answering their emails, especially in this day and age and since it may not be convenient for some people to go either downtown or Brampton.

Ilya Baskakov

The service was incredibly fast. The gentleman at the counter was very professional and friendly! Plus, the price was quite modest. Thanks a lot, sir! I said I would write a positive review on you and here I am. Keep up the good work!

Grace Yin

The staff was extremely friendly and they cut me a new key in 2 minutes for only $5 + tax. Would definitely recommend.

jackie grady

Their polite owers and make great keys.

Dennis Flores

The employee refused to cut my key it was because their last key cut times was 4:45 but I was there at 4:50! And they close at 5:00

Keith Ross

Had a dozen keys cut. Great service!!

Jc Wallenburg

I've been using this shop for years. Always find a copy even for some of the most obscure (e.g. old motorcycle) keys. Keys cut really really well, guaranteed to work, and at affordable rates. As a bonus, the people who work there are also really, really nice.

Nick Melnychuk

Nice guy in store. Fixed me up quickly for the right price.

Judy Linford

Very nice man saw to the lock l had...fixed it no problem... Going back hopefully tomorrow have another one to been seen to. Went back again with a other lock to be fixed such a pleasant man and very knowledgeable. Fixed in no time, highly recommended.

Mark LeRoy

After being frustrated by low quality hardware store key copies, I figured I would try a locksmith. The staff were great and the key I received here worked the first time. Would definitely recommend!

andew a

This shop has been around for almost 50 years. They have a large selection of keys. They may not have it all but they have a lot. Check them out...

Tom Tian

Honest and quick service, called 4 different places in Toronto and this was by far the best price.

Shin Lee

Presize cut!!!

Mario Peterson

They have everything for locks, nice people..

Bruce McTavish

The worst service ever - my original contact was in late January - got an e-mail a few days later stating the costs which I verbally agreed to - and never heard from them again - 5 weeks to order 3 door locks ???? - don't think so - made contact with them a week ago to enquire, but got no response. Definitely would never recommend them !!!!

Michael Zhao

got a lock rekeyed here for $23 in 10minutes. owner was helpful answering my questions over the phone

Eating Guild

They really know their locks.

Jim Lewis

I went in to get a sergeant key cut and was they did not carry that particular blank. I told the gentleman at the counter that the last place I had this key cut was at a Canadian Tire, and they use an automatic machine with approximately 10% of the range of blanks available. This gentleman than said, "go to Canadian Tire then". I always try to support small business, but sadly I have to advise anyone to save a wasteful trip a go where they themselves suggest.

Victorias Secret

Good Service. thank

Keshav Chumber

Probably the best lock smith place in town. Family run business passed on to his son. Very knowledgeable staff. Always looking out for the customer. Highly recommended for all your key needs especially the most technical ones as they do it all.

Craig Maniscalco

Excellent service. Friendly, dayf, and competent.

Will Ford

I went in to get a couple keys cut, while waiting I had some questions regarding my lock at home, this guy is a wealth of knowledge regarding locks. I recommend these ppl for any lock issues.

Denise Revoy

A wide range of locks and services Staff are knowledgeable and friendly and will follow up with you

Andrew Polski

Did a great job on my Honda key! Thank you

Rahul Devnani

Quick service !

Alex D

Quick key cutting for a great price by friendly, knowledgeable staff. Highly recommended and will definitely return for locksmithing needs.

louise Schell

Great friendly place to come for excellent customer service that's affordable. Dominic & Mike, thanks for your service:)

Geoffrey M

Supports all your lock and key needs

Christine Chouinard

Awesome service

Max S

Horrible wait times. Went there to get a key cut and had to wait in line for more than 30 minutes with one other person in front of me...ended up just leaving.

Hugh Thomas

Great service.

benny s

Great friendly service !

Kenny Eason

Friendly staff.

Samuel Gerald

Friendly owner and good service. Highly recommended

Ursula C

Dominik at this location is super friendly and professional! He does his best to meet the customer's needs. In my case, it was fashioning a key from an old, European original. He made no promise, but he delivered! I highly recommend this business!

herman koza

More than a little flakey. They do carry lots of locks. Went in to order a replacement multi-point lock and was told that it would take 12 weeks but that perhaps I could purchase a replacement from the door manufacturer. I was told by Andrew that they would come out to check what i have to ensure that they ordered the right one. called 2 weeks later to check on that and no-one knew what i was talking about but that they would come out in about 2 or 3 weeks. called 3 weeks later and was told that no one had any record of my calls AND that they do not do multi-point locks. FLAKEY

Ash

Such a friendly and dedicated person. Thank you so much for your service sir.

Michael Kennedy

Great service.

Rakesh N. Chauhan

Excellent and experts

Antonio Deoliveira

Great place friendly staff very helpful

Shanay Smith

Very knowledgeable. Fast to cut a key.

Kalvin Min

The guy that works here is very helpful and friendly, and is clearly very knowledgeable when it comes to locks, safes, and security. Never seen a locksmith so enthusiastic about this stuff! My grandfather used to get his keys cut here way back when. Consider coming to this awesome place to support a local business over a big box store!