:Would NOT recommend this company.Am Lock and Safe Ltd in Milton , Ontario,Canada
Our company ‘s experience with them was a hassle and a headache. They proved themselves as Unprofessional, unorganized, untimely and overpriced.
One of our branch managers contact the mentioned company for one specific lock since the google reviews raved about this company, which could be just their own way of advertising!
They told our manager the lock takes one month to arrive so they were told to call to make Arrangements when one lock arrives to call and notify us to make appointment to change this one lock when it arrives .
They called one of branch managers at one of our facility in Milton where the lock was to be changed back and arrangements or appointment were made. Great so far...
A month later ....
On a day - not the arranged appointment day but another day , they show up to change lock after walking into our facility unannounced, with no appointment while both managers of our facility who were in a meeting at our missississaugua branch who made appt with them were away.
So after walking around our facility with our security personnel deciding to take upon themselves to pick which lock to change not knowing what lock to change , they leave.
When next day - the actual appointment day , our managers call them , they demand an overpayment for their work for the other day they decided to show up unnoticed and wasted their own time.
Finally when our facility manager made the third appt with them , they came changed a 10 dollar lock and stood in our facility demanding pay 150 plus or they won’t leave , that’s when we decided not to do business with this small jack and joe companies in Milton again since they don’t know how to deal and do not comprehend multi billion dollar establishments in the new Milton area. Harassment and billing for their own wasted time is not a success for any business. Not worth the headache nor the 1 star.