Reviews of Le Serrurier (Brossard) (Locksmith)

Joe Maxant

Get a new key in 10 minutes!

Steve S

I purchased a double deadbolt key that I urgently needed at 200% of its normal value. At that price, anyone would expect great service however, we were insulted by what looked like the owner. Bad manners, impoliteness, poorly informed, overpriced. This guy was trying to convince us that he could keep our credit card number on a little piece of paper (with the exp. date and security number) for as long as he wanted. He said it was not only legal for him to do that but it was our responsibility if we were victim of fraud! He never stood up or greeted me, didn’t thank me for my business, etc. I would not trust these people even in an emergency. Just a bad feeling.

Melanie Daigle

(Translated) Wide choice of key and very good service. Lock repair in less than 10 minutes. (Original) Vaste choix de clé et très bon service. Réparation de serrure en moins de 10 minutes.

Monic Laflamme

(Translated) RECEIVED: 73DD Timely and efficient service (Original) REÇU: 73DD Service ponctuel et efficace

Serge kiakuba

(Translated) Amazing service A1 thanks The locksmith (Original) Service incroyable A1 merci Le serrurier

Orlando Gallegos

(Translated) Speed and courtesy all the time (Original) Rapidité et courtoisie tout le temps

Martin Senécal

(Translated) A-1 thanks! (Original) A-1 merci !

Benoit Lefebvre

(Translated) I had a lock installed that I bought from Amazon. A call in the morning and presto, the guy arrives in the afternoon. Very professional, he installs the lock and, without my asking him, he takes the opportunity to adjust my door which needed it. Job well done, courtesy, professionalism. Obviously, the price is not at a discount ... it does not charge less than elsewhere. (Original) J'ai fait installer une serrure que j'ai acheté chez Amazon. Un appel le matin et hop, le gars arrive en après-midi. Très professionnel, il installe la serrure et, sans que je lui demande, il en profite pour ajuster ma porte qui en avait besoin. Travail bien fait, courtoisie, professionnalisme. Évidemment, le prix n'est pas à rabais... il ne charge pas moins cher qu'aillieur.

M Pariente

(Translated) Should ask the customer who arrives what they want when they return (get a copy of a key) when other customers tell endless stories (Original) Devrais demander au client qui arrive ce qu'ils veulent quand ils rentrent (poir une copie de clé ) quand les autres clients racontent des histoires interminables

Natacha Desroches

This place was the only one opened and I needed keys done fast. They were fast and efficient. Got all my house and lock keys done! The only thing was that they weren't able to make me a car key, said the machine wasn't working right. Bill number: hUqM

Maxi Bert

(Translated) Bad schedule (Original) Mauvais horaire

Edgard Orlando Gallegos

(Translated) Speed and courtesy all the time. (Original) Rapidité et courtoisie tout le temps.

Nathalie Hudon

(Translated) Frankly, charge $ 85 for a service call + (yes more) 45 minimum labor + the price of a lock varying between $ 15 and $ 50 .... For a letterbox lock which is located at less than a kilometer from the room and not let the customer ask questions ... This is not service. I remember that the former locksmith at this local was really nice, polite and unprejudiced. Thank you. (Original) Franchement, charger 85 $ d'appel de service + (oui plus) 45 minimum de main d'oeuvre + le prix de 'une serrure variant entre 15 et 50 $.... Pour une serrure de boîte aux lettres qui se trouve à moins d'un kilomètre du local et ne pas laisser la cliente poser des questions...Ce n'est pas du service. Je me souvient que l'ancien serrurier de ce local était vraiment nice, poli et sans préjugés. Merci.

Michel Guyaux

(Translated) Fast A1 Service in less than 30 minutes just wow thanks (Original) Service A1 Rapide en unpeu moin de 30 minutes juste wow merci

martin larose

(Translated) servise how A1 # T2yP (Original) servise qualiter a1 #T2yP

Caroline Gilbert

(Translated) I had to urgently call Le Serrurier, at the end of the evening, because the other locksmith to whom I had called serrurier514montreal (to be avoided at all costs, be careful!), Removed my lock and left without replacing it, and without being able to reach them later - they didn't even call me back. So I couldn't lock my door any more, in the middle of the night. Mr. Lacombe, at Le Serrurier, reacted quickly, was reassuring and even offered to report the event to the competent authorities to ensure my safety. This company is resolutely customer-focused and, as evidenced by its professionalism and quality of service, it places customer safety at the top of its priorities. Thank you again for everything, Mr. Lacombe. (Original) J'ai dû faire appel d'urgence à Le Serrurier, en fin de soirée, car l'autre serrurier à qui j'avais fait appel serrurier514montreal (à éviter à tout prix, soyez vigilants!), a retiré ma serrure et est parti sans la remplacer, et sans que je puisse les joindre par la suite -- ils ne m'ont même pas rappelée. Je ne pouvais donc plus verrouiller ma porte, et ce, en pleine nuit. M. Lacombe, chez Le Serrurier, a promptement réagi, s'est montré rassurant et a même offert de signaler l'événement aux autorités compétentes afin de s'assurer de ma sécurité. Cette entreprise est résolument axée sur le client et, comme en témoigne son professionnalisme et la qualité du service, elle place la sécurité du client au premier rang de ses priorités. Merci encore pour tout, monsieur Lacombe.

Louie Perez

Made the urgent call for a locked door at night, they were responsive and quoted me the price without hidden fees. The locksmith arrived right on schedule despite the freezing rain. He was professional and asked for IDs before proceeding, which is very important! He tried picking the lock and tried various nondestructive ways to open the door. Fast, efficient and straightforward, without any surprises.

Stéphanie Richard

It is NOT opened 24h. Even though the sign on the door says its opened, the door is locked and a piece of paper mentions that the store is closed Saturdays and Sundays. Very convenient.

Frenchie

Amazing, fast and quality work.

Armik Dumont

(Translated) It was fast, less expensive than others and more .. I recommend (Original) Ca l'a été rapide , moins coûteux que les autres en plus .. je recommande

Geneviève Vachon

The owner was rude and unhelpful. I do not recommend this locksmith. I was helped kindly at the one on Taschereau behind the old Shogun.

Isabelle Lavigne

(Translated) Super good service. Speed and professionalism. Thank you for your good service. Invoice #: xBE5 (Original) Super bon service. Rapidité et professionnalisme. Merci pour vos bon service. # de facture : xBE5

Julie Amoureux

(Translated) After several calls last night at other locksmiths without answer. I called the locksmith in 5 minutes I had a technician to my home to break the door. 30 minutes after the technician was at home. fast and efficient service. The adviser has everyone. (Original) Apres plusieurs appel hier soir chez d'autres serrurier sans réponse. J'ai appeler le serrurier en 5 minutes j'avais un technicien en direction de mon domicile pour me débarrer la porte. 30 minutes après le technicien était chez moi. un service rapide et efficace. Le conseille a tout le monde.

Julian Cames

Le Serrurier (Brossard) has charged me 330CAD for a service that I later had to cancel, that is 330CAD for nothing, they do not think about the client. Absolutely not recommended.

Terry Bechamp

called and way too expensive , wanted money transfered before even coming ... my 3 year old locked me out ,, no compation

peterson monarchie

should not say 24 hours for the store if you open at 10:00 am. you should give your business hours here. and put a note for 24 hrs emergency. I arrived there 9:30 am for nothing.

Nicholas tremblay

(Translated) Very good service, efficient and fast..thank you ???? (Original) Tres bon service ,efficace et rapide..merci ????

Fabian Gonzalez

Bon service

Marc Verroneau

(Translated) Excellent service in store the employees are very polite and have been attentive to my request thank you the locksmith (Original) Excellent service en magasin les employées son très poli et ont été attentif a ma demande merci le serrurier

Frédérique Gagnon

(Translated) They have very beautiful keys I recommend you take a look and very good service I love my visit even for a simple key (Original) Il ont de très belle clés je vous recommande allez jeter un coup d'œil et très bon service j'ai aimer ma visite même pour une simple clé

Charles Ianniciello

(Translated) Received first class service from this Locksmith. an emergency call at night, arrive on time, temporary repair. store visit received good advice on buying a new lock and excellent prices. I would recommend this locksmith to everyone. Thanks to owner Mario and locksmith Alexandre. (Original) Reçu un service de première classe de ce Serrurier. un appel d'urgence dans la nuit, arriver à l'heure mentionner, réparation temporaire. visite en magasin reçu de tes bons conseils sur l'achat d'une nouvelle serrure et d'excellent prix. je recommenderais ce serrurier à tous. Merci au propriétaire Mario et au serrurier Alexandre.

Jonathan Raquepas

(Translated) Thanks for the quick troubleshooting (Original) Merci pour le dépannage rapide

Julie Lemieux

(Translated) Very good fast and efficient service even very late at night (Original) Très bon service rapide et efficace même très tard le soir

William Ouellette

(Translated) can't pay debit down $ 12, yet a merchant wanting to make money off our back. I complained to the consumer protection office I hope there will be changes. (Original) peux pas payé débit en bas de 12$, encore un commerçant qui veux se faire de l'argent sur notre dos. J'ai porté plainte à l'office de la protection du consommateur j'espère qu'il y aura des changements.

Giles Poupart

(Translated) Very good professional service (Original) Très bon service professionnels

Karyane Gemme

(Translated) excellent service, fast and efficient at a very good price. # Received. DqiW (Original) excellent service, rapide et efficace a tres bon prix. # Reçu. DqiW

Pascale Joanisse

(Translated) Thank you for your prompt service I recommend you to all (Original) Merci pour votre service rapide je vous recommande à tous

Maxime Carbonneau

(Translated) Longueuil locksmith (Original) Serrurier longueuil

Francis Leduc

(Translated) fast service and very affordable price. very attentive to customer requests. #Received. vlYR (Original) service rapide et a prix tres abordable. tres a l’ecoute des demandes des clients. #Recu. vlYR

marie-pier riendeau

(Translated) Word of the owner (shouting) during a dissatisfaction: 'I have a turnover of 350,000 madam and I am the boss so I can tell you what I want qd I want'! A REAL CRAZY !! (Original) Parole du propriétaire ( en criant) lors d'une insatisfaction: ' j'ai un chiffre d'affaire de 350 000 madame et je suis le boss donc je peux vous dire ce que je veux qd je veux' ! UN VRAI FOU!!

alexandre gemme

Super sevice

Joe Dupre

(Translated) It's not true it's not open on Sundays for guests just for emergencies (Original) C'est pas vrai c'est pas ouvert le dimanche pour les clients juste pour les urgences

Nathalie Meunier

(Translated) Very fast emergency less than 30mins I waited I had embarrassed myself outside excellent service !!! (Original) Urgence très rapide moins de 30mins que j'ai attendu je m'avais embarré a l’extérieur excellents service !!!

Serghei Cucereavii

Doesn't follow his own schedule. Says open from 10.00 to 15.00. But neither at 10.30 , nor at 14.15 he is not there .

ghali marc

(Translated) Pro A1 Luc Thank you (Original) Pro A1 Luc Merci

Heineken dabest

(Translated) Very professional and courteous. Service to recommend if needed! Thank you so much. (Original) Très professionnel et courtois. Service à recommander en cas de besoin! Merci beaucoup.

Eric Boyle

$135 plus labour to open a door, more than twice the cost of every other lock smith in the area

Vincent Charbonneau

(Translated) Completely terrible service (Original) Service completement horrible

Bernard Bonenfant

(Translated) Excellent service at affordable price. Very fast served in less than 30 minutes. I recommand it. (Original) Excellent service a prix abordable. Tres rapide servie en moin de 30 minutes. Je le recommande.

benjamin langlois

Bon service !

Marie Lise Guilbert

(Translated) too bad customer service. Went back four times (extension of holidays, non-compliance with the schedule, missing bill) because two keys do not work. The owner gave me the keys and invited me to go to small claims. I just wanted it to redo the key two that have an offset (the employee's words) to make me throw my keys outside on the sidewalk. I laugh so much it's ridiculous. attitude problem. Crying in the store. Seeking approval of another client. Vive supermarkets. Never again! Never again! It's pity! (Original) Service client excessivement mauvais. Suis retournée à quatre reprises (prolongement de vacances, non respect de l'horaire, facture manquante) parce que deux clés ne fonctionnent pas. Le propriétaire m'a lancé les clés en m'invitant d'aller aux petites créances. Je souhaitais simplement qu'il refasse les deux clés qui ont un décalage (paroles de l'employé) pour me faire lancer mes clés dehors sur le trottoir. J'en ris tellement c'est ridicule. Problème d'attitude. Crie dans le magasin. Cherche l'approbation d'un autre client. Vive les grandes surfaces. Plus jamais! Plus jamais! Ça fait pitié !

Chad Alvarez

the Guy never showed up! He said he will call 30mins before coming but i spent the whole afternoon waiting and 6 hours later i had to leave the house and come back to find a note at the door with his phone number! Unprofessional.

Michelle CG

Online and front-of-store schedule says open til 6, was there at 4:30 and store was closed.. they should advise if the hours have changed to avoid the loss of potential customers . I drove further for a different locksmith with accurate service hours