Reviews of BB Locksmith (Locksmith)

Jayne Hudson

attention to detail is excellent, well trained staff quick service

George Geannakakes

Michael was awesome. He showed on time and took care of getting the work done promptly and properly.

Andy Henchesmoore

I had security latches installed on all my slider doors. BB Locksmith was on time and was in and out in no time. No mess was left behind and the installation was perfect. I highly recommend them!

George Minnich

Very responsive and timely service. Craig was very professional and he not only fixed our frozen lock but had it working better than ever.

Eric Boughman

Knowledgeable; Great Service; Fast and Efficient. And a good community and corporate citizen!

Barry K. Blankenship

I brought a key for a storage lock to copy . Other key duplicators said it wasn't a common key blank so they couldn't copy it. BB had it in stock & made 2 copies quickly. The owners are very courteous & helpful.

Joseph Bell

Fast and professional

Bob Casale

I moved into my new home and had all the locks changed to one key. BB Locksmiths were on it. Fast professional service and a great price also. I highly recommend this company

chrisandyvette

I am just getting around to writing a review after using BB for 10 or so years for home and business. I have found the service to be excellent through the years and I have learned a lot. Like any good service company, BB has several times saved me money with good advice and by my not buying the wrong thing the first time, only to buy the right thing afterward. We used them again with our move to our new store location. Chris Boland Naples Outfityers Naples Kayak Company Everglades Kayak Company

C J S

They will take a time out to help you. Highly recommend.

Michael Silverstein

Skillful Easy to work with Dependable

Wayne Winton

Great service and knowledge staff! If you need safe work done or professional installation these are the people to see.

Melissa Berry

they make the keys no one will with proper Id

Trisha Doyle

I just got a notification that I only left a 4 star review on accident. I love this company and we received immediate 5 star service that was very well priced in an emergent situation. Don’t go anywhere else. These folks are the very best.

William Zylstra

Are shop uses them all the time for making keys great fast work.

Jack Ruiz

We have used BB before and this was a repeat call a year later. Our technician was quick and friendly. Being a repeat customer we went off an old invoice. The service call was expensive and not quoted in the original call for service. While we are happy with the service, an $89 trip charge on a call for service (not to just get a quote) was a bit excessive. In the future we will shop around before relying on past service.

Martha Wurzel

Always very pleasant and do a great job.

Merik Safe

Excellent and reliable lock and safe service

Ed O'Brien

Very helpful! They aim to please! ????????????????

Tactical Research Weapons

Not a true 24 hour locksmith what a joke lost my keys on the run car ran over to you so I called them and said he doesn’t have access to Key codes he hast to pay some other company to get them third-party if this is the situation don’t call yourself a 24 hour locksmith

Don Meek

They were prompt and the mission was accomplished job well done

sheth schustrin

Terrible customer service. Called back to have an explanation about my invoice from the previous day and was laughed at over the phone by the technician who’s name was Mike who then quickly transferred me back to another service rep. Unprofessional, rude and condescending when asked to explain the invoice to me. Never will I use this company again. They have lost future business with me for sure.

Bobbi Abramowitz

Jason was a pleasure to deal with! Jason is a definite KEEPER! Extremely professional and got right down to the problem.. I will always b a customer of BB Locksmith!! They r a joy to deal with! ????

Julie Golan

I had the honor of learning from the team at BB. Our group took classes with them at a week long convention. When a company teaches with heart and kindness, you instantly can understand why their business is a success. Highest level of knowledge in the field, classy characters and a strong moral compass. Proud to have trained with BB. Thanks!

Bob Siebold

They have been in business too long. Not customer friendly!!!

Frank Fiume

Great staff very attentive to your needs. Worked a miracle for me.

Jeff McKee

The deadbolt lock on the entry door required a repair. No parts were needed and the technician did a great job -- a total of 25 minutes on site. Unfortunately, their pricing was not clearly disclosed. $99 base trip fee, plus $100 per hr for labor. My complaint is that they charged an ADDITIONAL "skill" fee (on top of the hourly charge). If you use their services, make sure that you understand their cost structure in advance.

Ron Rapp

Great service. A job well done and very professional. This company is 5 STAR. The best locksmith company I have ever used.

Sam Marrs

Very responsive, and professional!

Lauren Leon

Micheal G. was astounding he saved me so much! He definitely needs a raise. This is a quality employee that you can not find anywhere else. Thank you again for the 5 star service!

Tony Pizzi

Very professional and competent technicians. Knowledgeable in the latest in security technology. On-time and work completed as agreed. Highly recommended.

Joyce Sealine

I like knowing if I have a follow up need - I can stop at the store and walk in asking for help. The 2 people who came to install our new locks were knowledgeable and efficient - what more could we want.

Rory Snow

Excellent in Every Way - Getting The Experience You Expect

Richard DuBois

B&B Locksmith was able to cut and program a car key/fob that I brought into their shop. They charged me a quarter of what the Toyota dealer wanted. If I ever need another key made, I'm going to B&B.

Bellange Baptiste

Mickael is the best experimented guy and he really knows his job my husband and I was very proud of him after he was unlocking our car last night I rwill ecommended anyone to him keep up the good work God bless you are rocks

David Moynehan

I called BB Locksmith when we bought our home in Bonita Springs. We wanted the locks re-keyed, a couple of sticky ones fixed, some other security enhancements done, and extra security locks put on all sliding doors. They came promptly when promised, and did an excellent job. The technician neglected to clean up metal shavings - probably due to my distracting him with questions as he was finishing up - and I called the office to report that oversight. They sent a supervisor over almost immediately and he cleaned up everything and made sure we were fully satisfied before leaving. Every service company will have such incidents so how they handle it is all that really matters, and they were excellent.

Cindy Neader

After coming back from the beach at sunset, I accidentally locked my key fob in the trunk of my car. I could not remember the combination to unlock my car and had to call a locksmith. I was given the name of BB Locksmith and they came quickly and were able to get my car unlocked. It took a little bit of work as ,Mike said the Lincoln doors are very well sealed and hard to get past. but Mike was able to do it and cause no damage. I was very grateful for the professional care.

Brad Prince

This place is First Class! Never had a key cut wrong ant the employees are very courteous. Their selection of products in stock is awesome to say the least. There are very few locksmiths in America that have more than one location or one service vehicle. These folks have multiple locations and vehicles. The other bad reviews lack all the details.....are they real reviews? or reviews from the competition?

Joe Karaganis

Michael was first rate

Tamara Ramallo

Great service! Quick and courteous, key copied works perfectly.

Hank Bensmiller

Called them to find a lower cost alternative to the dealership to have a second key made for my car. Dealership wanted over $400, but after talking through with the locksmith we found an option for my particular vehicle that was less than $100. They really understand auto key making! .

Jeffrey Rosenfield

Called them to fix a broken lock on a door 5 days after a storm came through the area. Broken lock had nothing to do with the storm. Was charged $962.71 to fix the lock. Was told we were in an "emergency situation" so they were double charging on the labor ($572.50) and then charging an additional $198 service call.

Michael Alexander

These guy did a fantastic job unlocking my condo after I locked myself out. Highly Recommended!

Ron Gallagher

We need help at 10 PM at night who was recommended BB Locksmith. Professional, responsive and very fair prices not to mention a super kind concerned staff. Give them a try you'll never use anyone else.

John M. Daly

Great people. Came out at 10 PM on a Saturday night and worked for 2 hours to get our door unlocked. I would recommend them to everyone. JMD

Matt Strickling

We're fast and professional thanks again

bestxwingpilot

GREAT service, super friendly. i spoke to addison several times and even though my problem ended up being mechanical, he was still a great help and made a stressful situation way less stressful. went above and beyond to try to find a solution. thank you!

Dan Childs

Our service tech, Billy, was very professional. We were very impressed with his expertise. Highly recommend!

Don DeFlavis

This business has been around for many years period I've had several occasions to use their services they had been satisfied.

Joe Whitehead

Best Locksmith service anywhere. I served in law enforcement for 20 years and I know the team at BB Locksmith . They know what they are doing, and they are the premier locksmith company in SWFL ! I had them do jobs for me and I have heard from other customers as well. They are # 1 !

Melissa Mosling

Hey everyone!! I have had great experiences with Bobs crew. They’re on time at short notice. They’re very professional and really work to get things repaired in very a short time. Melissa

Andrew Gasworth

I'm a repeat customer and have always found the entire crew helpful, knowledgeable, straight forward and professional. I trust their advice and have been very happy with their services.

richard vigue

These are great people to do business with. They have the knowledge to solve your problems and tools and equipment they sell is high quality. I would definitely recommend them to all.

Kathy Myers

I was in desperate need of some help with my safe. Jeanne went above and beyond to get my problem handled. She was wonderful to work with, and got things handled in the time frame I needed. I would highly recommend BB Locksmith.

Paula ArndtRE

Quick Response. Good Service.

David Roforth-Smith

I wanted our front door hardware replace as the original 4 year old set was corroded. I paid BB Locksmith $149 by credit card to come out and measure and take photos to order the replacements. After a week or so they called and said the replacement was in. They came and installed the hardware but did not tell me it wasn’t a replacement but something similar. The front door looks awful and now needs to be repainted ($250) when I questioned the workmanship. The guy sort of shrugged and said I had to pay $474. Although I did not authorize it they charged my credit card. This is not a reputable company. Your reply is BS none of what you allege happened, you do not have a signed invoice, and you stole my original hardware. Your incompetence has caused me to have my front door repainted at a cost of $1200 which I am seeking advice for a small claims court action. I have also filed a complaint with the BBB. Not only that your operative blocked my driveway until I called the Sheriff who ordered him off my property.

John W

Always our go to service.

Richard Kostecka

Great tech Solved the problem

Marjorie S Carlson

I appreciate all the work done at my condo, as I bought it "as is" and we needed to up date and improve things in every room! I was impressed with all your team did! M. Carlson

Larry Gaydos

This was one of the WORST retail experiences I’ve encountered in my life! Went there to have a small locker key made and owner quickly made one from a blank and charged over $10. The duplicated key would not even fit in the lock. After holding the keys against each other it was obvious that the new key was substantially wider than the original key. I made the long trip back to the store and was handled very rudely and they refused to rework the old key unless I brought the actual lock to them. Told them it’s on a locker at a country club and that I could not remove it. I’m upset with the fast and sloppy manner in which he attempted to make the key but most offended by the condescending manner in which I was treated and their refusal to stand by their work. I would give them a minus grade if it was available.

G Bell

Excellent customer service, very knowledgeable and helpful! Looking forward to my hardware coming in and BB installing it. Thanks Kevin!

Patrick Koziol

It was a very helpful and rewarding experience. Jeff was extremely helpful and professional.

tom terry

Very Happy with BB service - quick and efficient

travis mullins

The service I got from BB locksmith was terrific they treated me with such great respect and were very helpful. I must say that BB locksmith is a great company.

mary jo Morse

A very responsive and professional staff. Great customer service.

Kimberly Brine

Josh and Mitch were awesome. They were very polite and quick and even swept up after the job was done. Would highly recommend them!!

josh anderson

Horrible customer services. I walked in there with a car key and I supplied the spare key to be cut. Guy very rudely said "yea I can do it for 80$". I said "80$ for a car key that I'm supplying? " yup. I turned around walked off went down the street to competitor and it was $20. They were trying to rip me off.

Stephen Morstein

Mike G is the best. On time, professional, courteous and knowledgeable. Highly recommend.

Linda Kerr

I find BB Locksmith professional, polished and yet friendly. I appreciate the fact they come when scheduled. I also like the fact they wear large ID badges with their picture easy to see and read. His work shirt had the name of the company and so did his truck. It's just me and my cat, so I felt safe letting him in. He also had an easy lock for a slider. They fixed my door lock so it's smooth as silk now. I'm so sick of fighting with that thing! No more, though. I'd call them again if I needed them. I put their number in my phone. Do

Richard Gawlik

I called them after losing my keys to my old car and couldn't find my spares. They quoted me a cost of $200 to replace the key using the vin# . I said that's outrageous, there response was the 2nd key would only be $8. I called a GM dealer since the car was a Saturn and they made one for $11.50. These people will rip you off.

Franco.T

professionals, work done quick and well. Thank you

Kathy Menelli

WE HAVE USED BB LOCKSMITH SEVERAL TIMES. THEY ALWAYS DO A GREAT, PROFESSIONAL JOB, IN A TIMELY MANNER.

robert saalfeld

Bb locksmith is the only place I would call for a safe installation. They knew exactly how to get it installed in my house. I had several company’s come and try. But they all said it could not be done. Bb locksmith got it done right. Thank you!

Russell Hansen

Very knowledgeable and courteous staff. I use them for all my re-key or door lock situations. Managing 100k sq ft of office space problems do occur. They have never let me down yet. Quick to respond

Bill B.

Exemplary service and very knowledgeable

Mike Cummings

Showed up on time and had my locks rekeyed quickly. Very nice

Jo Knoree

150$ service call it’s crazy price all other locksmith I called after told me like 40-50$ for a service call . Be awar when you called them out that’s what they gonna charge you. And they don’t come on time either.

Doreen Pezzi

I called BB Locksmith because I was locked out of our house. We have hurricane windows and doors and a very secure home. They worked hard but got us in!!!!

Ken Naples

As a business owner, I went in to get "do not duplicate" keys to give to staff. They said do not duplicate right on the key. I told them it was for employees for my store and I didn't want the keys duplicated for obvious reasons. They understood and made the keys which cost me $80 for a small number of keys. One of my former employees went in here with the key and they made a copy...no problem or questions asked. I knew because it wasn't the original key I gave him. I called them and they said yes, they will still makes copies of do not duplicate keys!!! What's the point of getting keys from you and paying so much extra for keys that say "do not duplicate" if your just going to go and duplicate them! It's bad business and a moral and ethical issue. There are reasons people put that on a key and you need to rethink your business practices. I called several places just to see if others in town do it...no one will make it if the key is stamped do not duplicate. You are the only one I have found. I’m replying to your nasty response. You never spoke to me about any other system or explained anything. Thats a lie. You sold me no not duplicate keys at $20 each key with no explanation about any other system. And your comment about leading a horse to water....just a disgrace of business ethics and customer service. I’ve read your nasty responses to other people(even commenting on their grammar) when they had legitimate issues with your business and your responses are completely unprofessional and look poorly upon you.

Stacey Fields

Installed locks on doors in house, made a new key for business mailbox.

Bob L

Why you getting one star? First you got terrible customer service. 2. Because you claming to be a legitimate locksmith business, you’re not!. You changing your prices any time. You one of the most if not the expensive (over charging) locksmith all over us. 99$ service call?! 150$ for lockout?! And I’m talking about simple locks. Don’t call no one scammer because you’re one of them. That the you pay A few $$$ to aloa doesn’t make it right to call yourself a locksmith. I will never us you again! And i hop who ever read it will not too. BTW All the reviews in the lest month as be done by her locksmith friends not by customers. Sham on you!

Michael Marcotte

Had trouble getting into our house due to a lock that failed. Professional, courteous staff were at our house quickly and took good care of us.

Packer Plus

Excellent job

Michael Lucas

Excellent fast service. will use again if need be.

nina de

CALL UP ASK HOW MUCH FOR INSTALLATION OF OUR OWN LOCK HE GOES 150 YA RIGHT WHY NOT A THOUSAND HE SAID HE WILL GO FOR IT PEOPLE STRP SUPPORTING THEIR GREED WE ARE NOT HIRING GREDDY CO JOIN , BOYCOTT

Maureen Oster

I had excellent service from everyone that I encountered, the the store and online. The man who came to the house, Mike, was above and beyond. He even help us (all women) move a big chair.

Randal Holdman

Can you be professional and personal at the same time? Not every company but I can assure you BB Locksmith can and has been with every single job we’ve called on them. They come to our rescue!!! And everytime, save the day! We wouldn’t even think about using another company. Grateful for all they do to serve our business but also serve our community. Thanks BB. Your company and your staff are the best!!

Vincenza Leotta

Excellent professional service a job well done

Edie Gitlin

Very professional and reliable. I would recommended them to anyone that request a locksmith. They know how to treat a customer!!! Edie G

Meryl Osse

Have been using BB Locksmith for years. They changed the locks on my home when I moved in and kept the appointment in a timely manner. They rescued me within a few minutes when I locked myself out of my house. When I go to their retail location to have keys made, they always fit the lock. All good!

T Parker

My car ignition wouldn't turn with my key and I immediately went crazy and didn't know what to do! I went on Facebook looking for answers until the owner of BB Locksmith commented and offered to help me! I towed my car to her shop that same night and it was finished the next morning and the ignition is working like it never was any Complications! They replaced it with a new ignition! Thanks BB Locksmith!

Stephen Cicak

We ordered a large safe from them and they installed it and did a great job!!

Annabel Kritzalis

Great job replacing a lock. I would recommend and use BB Locksmith again.

Bo

I have used B&B for years- whenever I need an expert locksmith. They are responsive whether an emergency or not. Also, very helpful in suggesting security measures like a special sliding glass door lock fo my home.

Linda Byrd

I had a lot of problems with a push code lock. They worked with me until things were made right. I was very grateful because it was an expensive lock

Chris Morgan

They stuck to the quoted price even though they had to go way above and beyond what they thought the job would require. Great customer service.

Lindy Salvi

I have used BB Locksmith twice. Both times they have responded quickly and fixed my issues. I also had them install new locks and a keyless entry for my garage. They did a nice job.

John Goolsby

The technician Michael came to replace the locks. He was so professional and spoke with me about my needs and completed them all. He is a great breath of fresh air and was extremely courteous. Thank you for a job well done.

Jack Greenbee

I wasn't happy with the service i got at the store you should improve the way you treating a customer. Prices are high like x2 then Home Depot. I wouldn't recommend them.

Peter Hayes

Office called to say he was on his way. Fixed our front door lock.

Barry Adams

The code would not open our safe and your representative opened the safe and told us how to safe had slipped numbers and we had a new code. Very profession in every way.

Monika O

Had a great experience, the team was efficient, very nice and were able to answer all the questions I had. Would definitely recommend

Leesha Newkirk

I have never taken the time to write a review before but this company is more than worth it. They are professional, timely, honest and joy to do business with. I would highly recommend using them for all your locksmith needs!

Pamela Meehan

we have been using BB locksmith since we arrived in south Florida 16 years ago. Never a problem. Quality, timely work

ENRIQUE MOLINA

VERY GOOD AND FAST SERVICE

neumann beth

Addison and Scott were great and took care of securing our new home!

Paige Russell

I would highly recommend BB Locksmith. I had a difficult, unique challenge that other locksmith companies were quick to call "impossible" to solve and refuse to send help for. However, the BB Locksmith team was super friendly over the phone and had someone at my home within 3 hours! Scott was an absolute pro - he solved my problem in a matter of minutes and was super nice and funny during his visit. Thank you!

Thomas Ruple

I needed locks replaced on several doors. An appointment was setup and the installer arrived on time. I explained the problem I was having. It took about 25 minutes to fix the locks on the doors. I should note that this on a weekend during season. Service, was professional and on time.

Amanda Mahland

Thank you for the fast response and fixing a door lock and closer that has been giving us issues since it was installed (by another provider). Josh was very professional and did exactly what we needed. He was working in our office building a few days later and stopped in to make sure everything was okay. That's great customer service!

paul beaulieu

great customer service. very pleasant to speak with a real person over the phone. very knowledgeable and willing to help! thank you bb locksmith!!

Trish Farley

EXTREMELY impressed!!!! Michael G. Went above and beyond to help secure our office and assure that we were taken care of immediately. He pointed out potential issues that I did not even think of. Highly recommend!! From the initial phone call for service to completion, they made me feel very important and appreciated! Will refer BB Locksmith to all of our customers and friends. Thank you!!!

Elizabeth Jay

Inaugural camping trip with our brand new travel trailer, and managed to lock ourselves out (with the spare key safely at home 3 hours away....). We initially called another Mobile Locksmith service, stressed to them that it was an RV; their guy came out and fiddled around for 45 minutes, managing to dent our door frame badly but couldn't get us in. ZERO stars for those guys, but that's a different review. Then we called BB Locksmith. From the start it was obvious we should have called them first. Highly professional on the phone, asked exactly the right questions that told us they knew what they were doing. They gave me an estimate of how long it would be; a few moments later the technician (Addison) called from the road to tell me exactly when he would arrive. He was very pleasant and professional, didn't make us feel dumb in any way, and had us in within just a few minutes. An expensive mistake ($250, ouch!) but couldn't have asked for better help when we needed it.

Leo Golba

I highly recommend BB Locksmith, they say you learn more about a person or company within 5 minuets of discussing a potential negative situation than you would in a lifetime of all positive experiences. There was a small issue that I asked them to come back for and without hesitation it was addressed and taken care of much to my satisfaction. As a realtor I use them exclusively for my clients when they purchase a new home and will continue to do so!

raymond valenti

I have been using them for 21 years. Great Company, reliable, honest, and answers all questions - know their stuff!!

Jessica Ward

The guy did a great job unlocking my bedroom door. Took him a while to unlock it but he was able too! Thank you

Aldora dos Santos

Michael Gilhooley was very thorough and explained everything to ensure we were able to make the right decisions on what we needed for our locks and security.

Roberta Mcfarland

Have used this firm for 11 years. They come when you call, do the job, clean up after themselves, have nice employees, what more can you ask?

Edward Schiffer

BB LOCKSMITH responded in a timely fashion and resolved the issue with my deadbolt.

Justin

Mike Gilhooley was great, came out very fast and easily was able to get my truck unlocked. Great customer service from initial call all the way to service him meeting me at my vehicles.

Robert Loerzel

BB Locksmith were fast and reliable in there service of assisting my tenant with there difficulty using the Touch Pad Lock at my rental property!

Bob Dorantes

Excellent knowledge of all things lock related. Great shop

Patty Gift

Although they were very busy, when the locksmith finally arrived, he was very efficient and polite.

Janice Muelller

I always receive great service when use BB Locksmith! It's the only shop I use!!

Mike Shandilis

Arrogant,overpriced family bussiness that lost there way

Cynthia Taft

Very helpful in assessing my needs and helping me select the right product. Good, careful installation work too

Jack Fredrick

Ken was very friendly and easy to converse with. He was on time and did a fantastic job.

Judy Leaver

Mike and Greg were on the spot and you saved what was turning into a bad day— they were terrific!

Jerry Felsenthal

Mike G and Ron did a terrific job on a difficult 35 year old lock. They tried a number of ways to solve the problem and did it quickly and efficiently.

ray racette

All I can say, make sure you shop around, their prices are very high

Johanna Lunger

We bought a small safe for our condo from BB Locksmith. They were quick to delivery, install and clean. Their instructions were great. They were pros!

Leah Marie

Our last day of vacation & we locked our keys in the condo. Mike was here within 20 minutes and had great customer service! The emergency service charge was reasonable and would highly recommend them if needed!

Barbara Hrebenyar

I was in process of getting a divorce and had to move my safe. They were understanding about my problem and took care of it right away.

william pilger

I Restore Antique safes. While in Florida I came across B B locksmith. I inquired about antique safes and found 2 very nice safes. Bill and his Daughter were very easy to deal with and incredibly helpful. They are honest and have a tremendous supply of safes. I would not hesitate to deal with them at any time. Bill Pilger

Bill Birthright

Excellent Service. High;y knowledgeable staff. They have always gotten the job done no matter what I had asked them to accomplish. I will go out of my way to utilize their service.

Shop Aholic

We purchased a new home in Bonita Springs and had BB Locksmith rekey all of our locks. They arrived on time, and quickly changed all of our locks and provided keys. There was no mess. They were courteous and professional, and were reasonably priced. Would definitely use them again if we need them. Btw, we moved from Connecticut and are not related to anyone there.

Brian Sullivan

Although I have not actually used a service from BB yet, I have found them to be friendly, knowledgeable, and helpful to my questions.

Orlando Lopez

Very disappointed with the service, very poor customer an overall terrible experience. Would not recommend or use your company for future business.

Lora Singold

NOT Recommended! Avoid !!

Larry Day

Dishonest & "Repeat" Customer Relationship Worth Nothing. Local Contractor that have used Naples Branch Several times. Had them re-key Large Estate home 3/13/17, $492+ bill. Discovered one of the locks they provided & installed would not work with key. Technician told me it was OEM specs & Never Keyed. I made the mistake paying for re-key assuming a call to the office would be worth the credit or return of my $$$ for something that Was Not done Originally & Paid for. **I Waited but Did Not speak to Owner, instead got message thru employee that it was my problem.. Like every company in demand. Customers don't matter, always someone else.

Fred Witte

Do not use this business!!! All they are interested in is selling safes, which their floor is loaded with, most importantly, there are NO PRICES on them. They set the price as they go. I wanted to buy a simple sliding door lock, and they try to push this elaborate other door lock. The simple one is all I needed. Works great. But when the clerk came out with them, he asked the owner how much they were, he said $25.00 each! Spurned because he couldn’t sell me the more elaborate one! They are $15.00 each any other place. I said “keep them” and walked out. I hate going in there and did so to save time. I WILL NOT GO THERE EVER AGAIN!!!!!

Dex genro

Not recommend! Over charging and terrible customer service.,

Danny Boyd

The technician was extremely knowledgeable and offered choices to satisfy our needs.

don kasanic

michael was very professional

Diane Brennan

With their knowledgeable trained staff BB Locksmith is my only choice.. Owners Jeannie and Bill have been in business for years in Naples, from simple rekeys, to installing electronic door locks and rekeying my car I could not ever ask for better service from their staff… The assortments of safes they stock is impressive, delivery and instruction was seamless. Need a locksmith, Call Jeannie at BB.

Ann Fasching

B B Locksmith is great. I had locked myself out of my house, my neighbor called BB Locksmith for me (my phone was in the house) and they came over within less then 15 minutes. The service person was so nice and made me feel not so crazy because I locked myself out, he said it happens all the time no problem. And the price was very good also. I would use BB Locksmith again, and also recommend them to anyone you will not be disappointed. Ann Fasching

David Weiner

HAVE USED THIS SERVICE FOR YEARS. VERY PROFESSIONAL, DO QUALITY WORK AND CHARGE REASONABLE PRICES.

Geordie Askrigg

Ive been a client with BB locksmith for a few tears now and locked myself out of the house and like they came to my rescue like usual when needed. The prices are extremely affordable and has very quick service as well.