Here we offer you all the feddbacks of real people who know the services of Calgary Lock & Safe (Locksmith) in the area close to Alberta (Canada).
At present this firm has a score of 4.7 stars out of 5 and the rating has been calculated on 127 reviews.
As you can see the average of ratings that it reaches is virtually the best one, and it is founded on a large number of opinions, so we can conclude that the score is very accurate. If there are many people who bothered to value when they've done well with the service, is that it works.
You know that we don't usually stop to place feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Locksmith belongs to the category of Locksmith.
HIGHLY RECOMMEND!! If you are looking for a door lockset or lock change, this is the place to go. Jake was so friendly and amazing in helping me figure out exactly what I needed and was super responsive to ALL of my questions along the way! Gary was the technician who came out to install the locks and he did such a skilled, professional fantastic job. He had to return to put in some lock-sets and it felt like welcoming a friend back - he’s funny to boot! He also gave me some good advice about my garage lock that I really appreciated. These guys are trustworthy, go above and beyond and the prices were great too. 10 thumbs up! :) (pics of old lock and the new pretty ones)
AMAZING SERVICES! The customer services was above and beyond. From schedule of the service, to the completed of the task EVERYTHING was done with a smile and great attitude. *** PLUS *** My appointment was on one of the days where there was a MASSIVE snow dumb - AND my car was high centered in my back alley - MY lock smith appt was in ogden - I live in Sunnyside AND the employee that was assigned our lock smith job met me at my house where my car was stuck AND HELPED me dig out my car - AND THEN met me at our warehouse and changed our locks. BEST SERVICE! GREAT COMPANY! A+++ PLUS PLUS PLUS PLUS!
Stand alone all sorts of locks and safes on display.
Gary Erispe, Lock & Safe Technician, is a consummate professional! He and I troubleshooted the problem together and I learned something new about my door. Gary's a great conversationalist, too! You'll be glad to have met him! I recommend this company for sure and also Gary in particular.
The gentleman who came out to the house was very professional and explained what he was doing to us. As 2 moms with young children in the home, we felt very comfortable with the locksmith. That was very important to us!
Key cutting was 8.50 for 2 keys.
Very Professional Staff! Spoke with Gary the service tech to help with a safe issue. He gave very clear instructions and was very happy to help. Thanks Gary!!!
Used these guys for years. Nothing but great results and fair price.
What a great company! Professional, friendly staff!So happy with the service i received. I needed a key made for my scooter and they had it done in minutes. Zach was a pleasure to deal with. I will return here for any of my lock and key needs for sure. Fantastic experience....thanks so much!
Great service. I brought in a quad box that has lockable storage access doors for which the key did not work. They tried to make a key work but could not - no charge.
Security door not closing and latching properly. Adjustments was made and door secured.
I needed help getting into a brand new gun cabinet that malfunctioned, and the staff helped me out tremendously, and at a very reasonable cost. Would highly recommend.
Kind and helpful! After moving, I found that my Sargeant safe was delivered with its door locked and I could not get it back open with the keys or the instructions. I called them first, and Rob was so helpful, and first tried to help me over the phone. I explained the issue with this type of unit and lockcode changing instructions I was attempting to use and get back in to no avail. He patiently walked me through the steps over the phone, in laymens terms, until I could get it open once again. Great people.
I lost my keys and rest out my self .I went Lock and safe to get my copy for my safe . I met Rob Dubord he ordered my key and I received my key I'm so happy I had all my he was amazing ????????keys .
Garry is so genuine and goes above and beyond. Thank you for being patient and seeing you again!
We’ve used Calgary Lock & Safe at a commercial service level for a number of years and we always know what to expect: high quality work with no surprises. What I particularly like about these guys is that their technicians review the work (along with any possible issues that may arise), before they commence the work so that you know what to expect once the job is completed. Further, their technicians have discouraged us from purchasing new part assemblies if they’re able to repair or replace minor parts. The administration staff, especially Rob Lodge, is knowledgeable, concise, and dependable which makes scheduling jobs very easy. I highly recommend Calgary Lock & Safe for any and all door frame, automatic door opener, or locksmith issues.
Very helpful staff gave me step by step instructions on how to fix my ignition
Quick and easy to rekey my new lock and get keys cut, decent price as well. Only issue is unless you are looking to spend $200+ on a lock, purchase your own and bring it in as they do not carry lower end products. But will go back again if needed or to possibly get a high security lock.
Speedy professional service at a good price.
Excellent counter service! Needed a front door latch and keyed handle replaced. I was on my way again with the lock keyed identical to my existing locks in less than 20 minutes. The locksmith took time to explain possible issues and offered solutions should the default configuration need additional components. Fortunately for me his best guess was exactly what I needed. I wouldn't hesitate to return here for additional services. Ohh these guys also do powered entry doors. They've got a pretty cool see through display that demos the different mechanisms involved should that be of interest to you.
Gary was quick, efficient and pleasant! Would highly recommend. Two thumbs up!!
I had a issue with my lock where the key would go in/out but would not turn. Thought I needed a lock replacement. Called Lock & Safe and they were able to setup my appointment very easily and quickly the same day. Gary the superhuman locksmith arrived shortly after and fixed the issue in seconds (used a smart tool to reset the lock). The original quoted price was $76 for the service call and $95/hr for labor with a minimum of 1/2 hr. Gary pushed for not charging me for the labor since the issue was fixed so quickly and the final price was $76. He even gave me a spare Smart Tool in case I run into this issue again.
this guys are so scammers! they don't deserve any business!! I wish I could rate 0 stars. This company quoted me in total 85$ to help me open a locked door. Once this man ( who took over 3 hours on a not busy night) finally got to me and did his 5.5 secs of work asked me for 195$!! There was no way I was about to give him a Penny more then I was quoted . He tried to fight me on it but I wasn’t going to budge . Never again will I call this company, I’d rather be locked out then stolen from. Shame on you people.
Great place for all your lock and safe needs! Hell they do a lot more than that. Great prices and to guarantee top tier best in the business customer service you need to chat with Jake P. The man is incredibly knowledgeable, understands your requests and delivers better than your favorite pizza place. Highly recommended.
Very Expensive!! Stay clear. They charge $76.00 just to drive and knock on your door and before they do anything else they will charge you $90.00/ hour. You pay $76.00 dollars for them to do nothing. Ridiculous!! I am a service plumber and if a plumber is saying "that's crazy expensive" you better beware of these guys!! Response from the owner 6 months ago "Hi Craig. Do you have any more details on to what exactly was expensive? Surely we'll have a solution that will meet your price expectation." I am sorry for my late reply as I have not used your company since. To be more specific in what my price expectations are. The biggest issue I had was the explanation I received for the $76.00 just to knock on the door, it was explained as a truck fee. I am aware other companies in other fields also have this "truck fee" and that charge is a means to milk the customer for more profit. This extra fee, at the very least should be explained on the phone prior to showing up to the customer to avoid surprise and allow the customer the option to decline your service completely. In my opinion. This was not the case in my experience. Other companies do not have this fee and will even give free estimates. A truck fee for any location inside the city limits is ridiculous, you already charge $90/ hour, that should cover your truck fee in the city. As a service plumber I am $90/hour minimum which includes travel inside the city limits (no truck fees). That is reasonable. But $76.00 to ring/knock on my door and not lift a tool or look at the required job, essentially do nothing, then another $90/hour to actually pick up a tool and do the job, "that's crazy expensive" in my opinion. I hope I am clear enough for you!
Called this morning for a faulty front door lock and was told they could have a locksmith here by 1700h, he (Ryan) was here 3 hours early - polite, professional and he had it fixed within 40 mins. Recommended.
Just got a key duplicated here, great service, great price. They'll be my goto from now on!
I had a broken antique key for a family heirloom that I assumed was unfixable as many locksmiths stated that they would be unable to replicate it. Calgary Lock & Key were willing to take a look at it, and were able to make a new key that works perfectly. They kept me posted on the process, and let me know when it was ready for pick up. Would recommend again. Great work and customer service.
6/5 stars for Calgary Lock & Safe! (1 extra star for good measure). When our company needed a locksmith to arrive on-site, on-time and coordinate with our client on our behalf, Calgary Lock & Safe stepped up and delivered. During the COVID-19 outbreak no less! Look no further. These guys are pros...
The company was extremely understanding after some big mix-ups. Very happy with the result.
Honest, reliable and the only locksmiths in the city I trust. Keep up the amazing work!
Used to be open Saturdays. Not the same company after the move.
I dropped off a door lock from my house that I screwed up when aetting tona new key. They charged me about $25 and phoned my the next day. Thank you for the great service and I will definately be back if I have an otherlock or safe issues. Cheers.
Nice staff never had an issue with my products.
We used Calgary Lock and Safe to outfit and install all of the exterior locks on our new build home. They were knowledgeable, professional and gave us a great advice. We ended up ordering all Emtek products and now have electronic access into our home and garage, plus confidence in knowing that our home is secure. The design of one of our doors caused a challenge with the compatibility of one of the products, but Calgary Lock and Safe came to our home to service the product to try to make it work and when it didn't, they ended up replacing it with a better suited product free of charge.We're incredibly satisfied with the level of service we received and will be using them for years to come!
Truck number 96 had his door right against the next vehicle in the stall. Didn't even try to stop his doo from hitting the other vehicle.
Very helpful when I got a small cabinet lock re-keyed. I was able to drop in and wait while they did it.
Calgary Lock and Safe finished our project of new doors, locks and security. I would highly recommend as every aspect of our experience was excellent. Jake our project manager took the time to access our needs and provide a very competitive quote. Jake kept me informed of delivery eta’s of the two doors being replaced as well as an upgrade to our security of all doors. The installation team today of Eric and Ryan went above with their service and attention to every detail. Thank you, recommend them and they will be our go to for doors and locks.
A tech come out to fix a sticky lock and left claiming it was fixed. Later this evening I am the last to leave (company president) and we discover that none of our keys insert more that half way into the lock. We have expensive custom locks and keys with millions in inventory. I am now having to spend the night at our facility because there is no afterhours phone number. VERY DISAPPOINTED.. TERRIBLE SERVICE!!!
Ryan is very professional and courteous. He anticipated issues with my door alignment and took care of them for me! He explained everything as he went along in clear terms. I felt very safe, comfortable, and trusted all of his recommendations!
Gary Erispe provided exceptional service and resolved a key/lock entry issue for us. He was professional, punctual, went over and beyond to resolve our problem in a very timely way. I would recommend him and Calgary Lock & Safe any time!
Gary is helpful & provided great service! Thank you and have a fantastic day!!
The repairman was very nice, and solved the problem efficiently. One reminder for potential customers: You must answer your phone before they will come to do the service, even when you have agreed upon a time and place to meet them.
We had Gary Erispe as our technician, and he was an absolute delight. So polite and professional, very knowledgeable and efficient. I wish we had more locks for him to fix!
I brought my broken lock into their shop today, and thought I had mistakenly walked into an Apple Store. Everything in the showroom was so clean and shiny. Ricky told me that my lock wasn’t going to be repairable, and suggested I consider upgrading to a Yale Assure Smart Deadbolt that I can lock and unlock from my phone! How cool! Thanks Ricky for providing me a convenient upgrade that also makes me feel safe!
I would like to say a big THANK YOU to both Gary and Cam for the excellent service in changing my condo locks. They were professional and worked efficiently. Also offered some great advice about the usage of different locks and exchanged some stories about experiences of using those locks. Fast, efficient and timely. Highly recommended Thanks!
These guys are amazing. Great prices and you can get any key you won't find somewhere else
Travis helped me solve a complex issue with a security device and worked diligently and thoroughly to ensure the solution worked, despite a challenging scenario, and he went above and beyond! Definitely recommend Calgary Lock and Safe and Travis!
Excellent service.
Ryan called ahead, arrived on time, was contentious with COVID protocols and did the work in an extremely professional and pleasant manner. Really appreciate the excellent service! Thank you ????
Amazing service! Cam was very professional and accommodating. Thanks!
I would like to say thank you! Calgary Lock and Safe. What we thought was impossible, your amazing technician Gary had our safe open in minutes. The service was outstanding. We highly recommend Calgary Lock and Safe.
Customer Service was great. Brandi on reception was super helpful and Ryan (mobile technician) was super friendly and knowledgeable even with me hanging around pestering him with questions the entire time. Called around to a few different places and pricing was quite reasonable as well. Thanks guys!
This companies employes are friendly and courtouse, a very comfortable and respectful place to use for all your lock, keys and safe needs.
Within less than a year (9 months), the problems associated with our lock have resurfaced despite the serviceman expressing that no new parts were required. Contacted the agent again and they set me up with an assessment appointment to further remedy the situation. Very pleased with these guys.
Great place to get keys cut for ATV’s.
Fantastic service & prices
First time I called this company as my safe couldn’t open and very pleased with the service. Very fast respond and came on site almost immediately. Gary is very nice and did a wonderful job. Highly recommend it.
Calgary Lock and Safe was able to change a lock for me within one hour (on a Sunday) with no hassles. The price was very reasonable, especially for a Sunday call-out. I would definitely do business with CL&S again.
Steve Rilliet is the bomb! Had an issue with a deadbolt for my rental property. A Lock Smith had told me over the phone I would need to replace the piece in full. Brought it into Calgary Lock and Safe and Steve had me out of the building in under 5 minutes with the same dead bolt!!! Thanks Steve and Calgary Lock and Safe
We are so grateful to have called Calgary Lock & Safe when one of our studio doors got stuck shut right before we started dance classes for the night. Ryan arrived so quickly and was able to get the job done in no time, saving us from a night of possible chaos! He was super helpful, explained everything very clearly, and was extremely kind and professional. I highly recommend Ryan and Calgary Lock & Safe!! Thank you!!
Late. Expensive. What is the point of making an appointment when people just show up late? Especially for the first call of the day. Hard to justify. The job itself takes less then 5 min and there is a ~$75 service charge plus another ~$30 for the re-key. The prices are absurd for how much the cost is. There are no issues with the service. The employees are good. But the owner needs to seriously re-asses their prices. I would not recommend this place or any other place in Calgary for that matter. Someone needs to open a locksmith business with fair prices.
The boys came out the next day of me calling to make the appointment. They were helpful and assisted us with different options. Would recommend Calgary Lock and Safe anytime. Great job. Thanks
The were able tp copy my bike lock key when other companies couldn't at a reasonable price. Professional and quality service.
These guys can do magic! Thanks Calgary lock and safe
Great company! Ryan was so polite and fast. He took the time to explain everything to me. They changed the work order the day before and he even showed up early. I was able to pay on the spot. Really awesome service and appreciate being fit in. We will definitely be calling again!
Calgary Lock & Safe was amazing to deal with. The process of changing all of the locks on my house was incredibly quick and painless. They used the existing locks, just changing the cylinders, so it actually cost me way less than I thought. My locks now work great, and its nice having new keys to operate all of the doors. I wouldn't hesitate to use them again in a heartbeat.
Had a great experience with Calgary Lock & Safe. Service was friendly and helpful (both on the phone and in person), and they changed out all of my locks in no time at all. Highly recommend these guys!
Today we had an emergency. Our store safe would not open so we could not open for business. Gary was very prompt and efficient. He was able to determine the problem over the phone and we were able to open our store without delay. I am very impressed. I have been using Calgary Lock and Safe for many years and will definitely continue to do so. They have always been great! Thank you
terrible service! called them after locked my key inside my car. took them over 2 hours!! the guy unlocked my car in less then 1 min and charged me 250$! what a rip off! go somewhere else, this company feels very fishy!!
Mostly good. The only bad was trying to book a service call. It took three calls to get an appointment. One the third call, the phone receptionist was excellent. Asked great questions and didn't pass me on to someone (like the first 2 calls) who didn't end up calling me back. The third call, the receptionist asked great questions, then booked an appointment. The locksmith (Ryan) came out, very professional and personal. Fixed the lock in 15 minutes. Rates were very reasonable. I would recommend them, just get the receptionist to book the appointment!
little expensive
Gary come in a matter of few minutes after he called me to let me know he was on his way. He was have nice. Change the locks to my doors. Make sure he didn't track snow through the house and did a great job :)
Wonderful service and staff! I went there to get my car door lock fixed for the first time, they managed to fix it then a couple weeks later it started to lock up again. I called they told me to come in they fixed it again under warranty no questions asked. A few months past(warranty expired) the door locks I give them a call, Steve R tells me to bring my car in and does one of the most amazing customer service I've ever experienced. They gave me a new key(old key warn out), re chipped the ignition and fixed the lock. I only paid for the new key which they took half the cost, I was very impressed and great full. Thank you!! Steve, Mason and the awesome staff!!!
Took 3 days to be told they couldn't do the service
I booked an appointment for a morning visit as I work for a Manager for a larger company two days in advance. I waited at home the whole morning with previous instruction I should recieve a 2 hour interval call that never occurred. Once noon passed I spoke to Brandy who informed me my time will be 1pm which no one before asked if this was ok and unfortunately I had to go back to the office. Dont use this company they will change the time of visits on you without notice.
The company and staff are amazing and friendly people!
Excellent customer service and knowledgeable staff. Janelle was extremely helpful in finding the product that would work for me and explaining the standards of how the products are tested. Thanks for all the help.
Great place. Great locksmiths. Great staff.
Called this company on a Friday and they were there on Monday. Fixed the issue in under 15 minutes. Gary - you're the best! I highly recommend this company. Fair prices and excellent customer service!
Great service! Very knowledgeable and fast. Was able to get some odd keys cut and the worked perfectly the first time! Would recommend them!
Needed car key's laser cut for a SAAB, hard pressed to find anyone else in the city who would be able to do the job. Went to Calgary Lock & Safe and they were quick, efficient, and managed to cut my blank perfectly for the car! Definitely happy with their services and would highly recommend!
I am so grateful to Gary for all his careful guidance through a phone service call which was so helpful, knowledgeable & truly professional on all levels. Thank you Gary for guiding me along so patiently. You made my day! regards, Manuela
Very nice place with a good selection on display. Customer service was on point even if I only needed a couple of replacement parts.
Excellent, professional service. I broke a key in my lock at 10:00 and by 11:15 it was repaired.
Excellent service and a very reasonable price . Adam was very friendly and professional and also took the time to guide myself and my neighbors how to keep our home safe from intruders . Highly recommend this company !
Everyone was very friendly and knowledgeable, from dispatch to the locksmith. The locksmith that came on site was terrific, he called ahead of time, did quality work, and was great to deal with. I would definitely recommend them.
Good Prices, Very Friendly staff
Very Professional Staff! Spoke with Gary the service tech to help with a safe issue. He gave very clear instructions and was very happy to help. Thanks Gary!!!
Great service and very friendly staff. I would only call these guys when I need a locksmith.
Great service. Fast and Reliable. For all types of key cut I will only go to Calgary lock & safe
Very professional, reasonable prices and excellent service are the hallmark of this business. This is my second time and never been disappointed. Best choice for locksmith service in Calgary.
Went to get my key duplicates. Took 2 mins and staff was super nice.
Our company has been using these guys for years. They have earned our trust and we believe in the value they bring to each and every job. They are top notch!
I’m a realtor & have referred Calgary Lock & Safe to a number of clients. They’ve all been very happy with the quality & timely service.
The key to my condo just wouldn’t open the door and I was locked out. I called Calgary Lock and Safe and they dispatched Gary within the next hour to help out. The representative on the phone also tried that he came in before 5 PM so I don’t have to pay after hours charges, very customer centric! Gary arrived on site and understood the concern. He was very professional and courteous. He first tried to cut a duplicate key in the back of his van and when it did it not work, the next best option was to drill out the lock and change it. He told me the all included price beforehand and once we agreed, he did the job and did it pretty well. Before leaving, he requested for a vacuum cleaner to clean a small debris as a result of the drill and made sure he left the place better than when he had arrived.
Took my key in to get a duplicate cut and it was a pretty rough key that really had troubles starting the car. Jason gave it a shot and when it initially was still being a pain, he went back and forth between the car and the shop to make sure the cut was just right and just like that the key works perfect in my ignition now.
Awesome very professional and knowledgable most of all gave me options nobody else had too save me $$$$ Not to mention their rates are very reasonable. If I ever need a locksmith again Calgary Lock & Safe will be the first people I call
Very quick and efficient service.
Always go here for my lock and key needs
They will help you
Great service!
You would be hard pressed to find another group of professionals who genuinely care about providing safety and security.
These guys are very professional and have always given me good service. Prices are reasonable too.
A little expensive but good service.
Good team of locksmiths!
Calgary Lock and Safe has served our House and Accounting Firm, for the past 10 years from day one with a Depository Safe and growing with us to our new office with high security door keys and most recently, a new safe. They always have great knowledge on the products and the service team is amazing. They always goes that extra little bit to make sure you are comfortable with any new products. Thanks Calgary Lock and Safe for being our go-to safe/lock/doors team!
These guys are real pros and work hard to the job done quickly. Always recommend
As owner of A Laptop Shoppe I have used this company for over 20 years . It's changed hands but the new owners have kept the same high level of service .I trust this company with my security I endorse ad recommend them . Thank you .
Very helpful and cost effective locksmith
the guys there are very helpful. i work just a few doors down and when we were having problems in trying to unlock our front door ( since it froze from heavy snow and wind), the guy just helped me open and unfreeze the lock so we can fully open our store at 8:30 in the morning. very helpful ⭐⭐⭐⭐⭐
We have had so many issues with our doors over the years. We were finally sent a technician that wouldn't leave until the problem was solved. Thanks Ryan you saved the day
Called Calgary lock and safe due to their great ratings and previous experience. I needed some work done at my shop and they arranged an appointment within 24 hours of my call. The technician that arrived ( Gary ) was polite and very personable. We are experiencing a cold snap, and Gary worked bravely in the cold without any complaints. Work was done quickly and very professionally. Thank you.
Snowmobile key cutting. Had a key that snapped off in ignition. Was able to pull it out, sent an email with pics of the key and received a quick response saying to bring it in. Brought both the broken key and the ignition switch, less than 10mins after arrival I was on my way with 2 new keys for under $10. Can’t ask for better than that.
Ryan and Zach provided an excellent service when I locked myself out of my car.
I called Calgary Lock and Safe for emergency help with an antique safe. They were so helpful and were able to trouble shoot with me over the phone. The safe is at least 80 years old, but the folks I spoke with were super knowledgable and helpful. They talked me through several possible solutions until we got the safe open! Amazing service - I couldn’t be more impressed with them.
This company knows security! Putting your home or business into their experienced hands is a wise decision.
Best lock and Smith service for any kind of locks in Calgary. I have very good experience with them.
Friendly, knowledgeable staff
Excellent service... Technician 'Ben'....phoned ahead...and unlocked office door and then changed lock as he had to drill. It was very cold and getting dark ...but he staid with the job until completed.
Able to cut spare keys for our camper. The spare came in handy when we left home without the main set.
Gary was not only professional but also warm and kind, and a great person to chat to while he installed our new locks. Highly recommend!
Didnt get.the help i needed
Quick and reasonable cost. Arrived, had a look, tried to fix stuck deadbolt, determined no other way but to remove deadbolt by drilling through it. Completed the job in 30min. I installed new deadbolt myself. It was $76 for the service call and $95/hr for the work with a minimum charge of 1/2hr. The job took less than 1/2hr. So ended up paying $130 tax included.
Browsing online looking for a good locksmith was difficult, but I’m glad I picked Calgary Lock & Safe. Ryan was excellent and I’ll be getting a better sleep tonight feeling safe because of him!!
Cam was helpful, informative, and honest. He did a great job in a timely manner and may have prevented me from getting scammed by another company. Highly recommended!
Just bought a new home and needed to change the locks. Called Calgary Lock & Safe looking for a quote. The individual answering the call was pleasant and provided me a quote within minutes. The quote was reasonable so I booked them to change my locks. Within a couple hours the locksmith was at my door. Adam was professional getting the locks changed quickly and safely. I had a few questions on cost and options on upgrading my locks and Adam was very friendly and answers my question. I would recommend Adam and Calgary Lock & Safe to everyone who is need of great, fast, efficient, and friendly locksmiths.
The customer service and quality of the products we purchased from Calgary Lock & Safe were incredible. The turnaround time from ordering to having the products installed was also exceptionally fast. I would highly recommend Calgary Lock & Safe to all my friends and family in the future. Excellent job.
Gary does an amazing job! He’s extremely professional, very knowledgeable, and super efficient. He’s been able to tackle every issue I’ve given him with success. I will continue to use him for any ongoing work we require.
Wish they showed the proper store hours instead of 24 hrs.... maybe 24 hrs for on call....
Technician was on time, professional, knowledgeable and super efficient. Very happy with him and the outcome
Quick service, was able to fulfill 40 keys duplication request in under half hr.
Dave took my call @ 10 am and Adam arrived within the hour just as promised. My locks were jammed & jimmied (thief attempt) he quickly got my deadbolt working and has new parts on order for the other handle lock, maybe able to come back tonight if he can get one. I am very happy with the performance of Adam and the Calgary Lock & Safe Team. I have called them before years ago and they didn't disappoint today either.
Great service, had my keys for my ATV cut here
Best locksmiths in Calgary and surrounding area
I went in with a tricky auto key issue. Steve and his team were awesome to work with and they were able to solve my issue and fix my key. While I wasn't looking for any other services, I looked around their showroom. The showroom looked great, and they seemed to have a nice selection of safes and high security hardware. I will be back if I ever need anything lock or security related.
I got a great tip from AMA/BCAA that these guys provide a service of re pinning your door lock (I think that's the right term) if you find yourself with out a key to get into your vehicle. It's more affordable if you take the door lock in yourself by taking your door panel off and uninstalling the lock portion yourself but they'll also take it off/out for you but it's a premium service. Just to know that this is achievable without taking out a second mortgage for a dealership visit is a relief. Great customer service here, don't hesitate to give them a call!
Always get exactly what I need, more than just key cutting.
(Translated) The waiter was eager to solve it, quickly changed the lock, and the price was reasonable. (Original) 服务员熱心想解,快速換鎖,價錢公道。
Very prompt service, and quite reasonable.
We lost a set of keys for our house, along with a few other things around the same time a car was stolen. Not being sure if the keys were with the car or simply misplaced we decided to postpone a much needed break in BC, just in case. Jake Pheasey from Calgary Lock & Safe stepped up and was able to get a colleague over to re-key our locks right away, no fuss, no muss. Excellent and efficient service on very short notice. Thanks Calgary Lock & Safe, Jake, Andrew and the locksmith who did the work for salvaging our RnR and peace of mind. Mike
Calgary Lock & safe are absolutely top of my list. I had a lockbox but I lost the keys to I was able to send them a picture and Zach emailed me back promptly that it could help I brought the lockbox and and they had it open in about 20 seconds and charged me very little. Great service great place can't say enough great things thank u Calgary Lock and safe!!!
These guys know their business and do it well.
What I learned the other day is its way cheaper to go to them... don't go to a dealer for keys go to them... and when tow truck companies can't unlock your ride. Call these guys Bit call them last as their more expensive then a tow truck.
Friendly knowledgeable staff. More expensive but worth it.
I'd like to give a big shout out to zack for going above and beyond for helping me learn about digital locks and safety. Also i was getting 2 public storage keys cut for $8.50 and I only had tap on my phone as I forgot my bank card and it wasn't working and they said it's ok next time! They definitely made my day and I'm gonna pass on the good deed and be coming back even if it's across the city. Thanks guys
the technician whose name is Cam did a really good job. Excellent service and efficiency. Very punctual. I strongly recommend!
The locksmith we had in did a very good job, was clean and courteous in his work, and fixed our problem for a reasonable price. 4 stars because they didn’t return a call in the search for replacement parts, otherwise they eventually found exactly what we needed.
I was having trouble with my door latching. It had been a problem for months but I never got around to calling anybody to fix it. I called Calgary Lock and Safe and spoke with Rob, who was extremely polite and professional. He told me that they would take care of it and within 24 hours I had one of their technicians at my house. Chad was very polite and courteous, and he had the door working perfectly within no time - I have no idea why I didn't call sooner!! Chad asked me if I was having any problems with any other doors in my house and offered to fix them while he was there. A great and hassle free experience from start to finish, would totally recommend this company!
This is a Scam company that overcharges and does not even know how to pick a Lock! I was told it would cost 75 dollars to unlock my door and the price jumped to nearly $600! In the end they wanted to drill my lock. With a quick google search, it warns you that this is a locksmith not qualified to do the job! Tried to scam me when I was locked out of my house by overcharging! STAY AWAY and try to find a real locksmith company! I was able to get someone to pick my lock for half the price! AVOID AT ANY COST! ps. you can see all the bad reviews they have they respond the same way: " we don't know this customer".... ya right
Didn't get a chance to do business. I called in to get some pricing and was greeted by a pretty surly person that just threw me on hold and left me there for 10 minutes before I hung up. Maybe you guys get tired of answering your phones but for a 1st contact with a customer you should be a little more pleasant on the phone.
Greg was very professional and went over and above for me. It was really nice to experience such great customer service
Gary was great to deal with, knowledgeable and took the time to explain the details of the work with me. Highly recommended!
AMAZING service, AWESOME staff,AFFORDABLE prices. Best locksmith in town. Used this company for a number of years if you haven't you should. Rob customer service skills are top of the line. Do miss seeing Doug.
Awesome
I went in to Calgary Lock and Safe for a super small job only worth to them about $60. Minus the cost of parts they'd have to invest. At the end of the day they didn't get my micro business because of unforeseen events, however they had the best customer service I've experienced in years!! And I come from the hospitality industry. You just don't see th great service these guys have I will always recommend them and if I ever need something I'm calling them. Special thanks to Rob he's the guy that made me pull out my phone to write this. These guys have a true asset in you.
Had Calgary Lock and Safe come over and assess and open my damaged safe that was stolen and dumped in my alley. The safe was heavily damaged. Dealt with Gary. He was awesome and went to extra trouble to get the safe open. I was very impressed with their service and expertise and would highly recommend them. I will use them again.
I am extremely disappointed with their service. The also charge my credit card in excess of what I authorized (written). I was told the owner authorized the charge regardless. It took them 6 months to reverse the charge. I would not recommend them to any of our customers.
Excellent service. Key broke in half, and a piece was stuck in the ignition. Took no time at all. Best locksmith by far in Calgary.
Great service
This is a fantastic company, the techs are very knowledgeable and experienced in their field. I highly recommend using calgary lock and safe for any door locks or safes. I normally deal with Gary and he is always a pleasure to work with.
Bad service
I only use calgary lock and safe now for the past 14 years. Not one problem and always fast service!
I called Calgary Lock and Safe and followed it up with an email with pictures that helped them understand the issue I was having. Within minutes I received a call from Gary, who listened to my problem. He then talked me step by step through the process to repair the problem. He refused to hang up until I confirmed things were good. It gives me great confidence, given the restrictions that are in place at the moment, that when I call a company they have knowledgeable and caring people to help. Thank you Calgary Lock & Safe
After using them to have my business keys cut in the past, I thought I'd give them a try for lock change job. It was for our business and we needed it done quickly. I was booked in for an appointment on a Friday. At 4pm I called to see where they were and they said they were running late so they wouldn't make it. No phone call or advance warning. So I was rebooked for first thing on Monday morning. At noon, there was no one so I had to call again. They finally arrived at 2pm. The tech however was brilliant. Very good, efficient and accurate.
The keys that were cut work.
Calgary Lock & Safe went above and beyond helping me with a safe that I was having problems with, even though I didn't purchase the safe from them. Really top notch service! They'll definitely be my first choice for any future lock or safe purchases!
Gary & Tristan were very friendly and knowledgeable. They came in know right away then solved my problem. They would be the only one I trust. Thanks
Travis came to help us out when our front door handle was seized and would not open. He arrived quickly and was very professional. He had the problem fixed in minutes. 5 star service.
They came to replace a pinpad at my location. Service was exceptional!
5 star professional job done by, Gary Top Notch Service, and Great guy. Thanks so much !!!! Deffently recommend Calgary Lock & Safe
Calgary lock and safe always offers great service from the customer experience team to service department and the installation team, I highly recommend Calgary lock and safe for any security issues as they are the leaders in the industry.
I was having some trouble hooking up a new lock that hooks up though wifi. I called, and your technician Ryan went out of his way to help me over the phone. This type of professionalism is greatly appreciated and hard to find these days.
Friendly staff, super helpful
Matt fixed our back door lock. It had become stuck and we had no access to a back area. Having the door inoperable was a fire hazard. He was pleasant, efficient and Covid appropriate. He is an excellent locksmith working at a great company.
Calgary lock and safe was the lock company who treated me with so much respect and confidence. They went through safe options for me and gave me a very fair price for my unit. The installation crew were so nice, smart and efficient. They were on time and friendly as well, which we all know doesn't always happen! If I could give them 6/5 I would especially as a woman I didn't get any mansplaining, which I appreciated!
Thank you to the amazing team!! It is such a pleasure to work with such a professional, friendly and versatile group of people!! Great job!!
Great Service!
Absolutely a great professional company who continue to provide us with topnotch service and quality workmanship. Thank you Kim and Gary for being there when we need you - definitely both score 10 out of 10. No need to look anywhere else!
The original key for our old Honda Civic had dulled to the point that it was becoming unreliable. On a bad day, it just wouldn't turn in the ignition. We took the car and key to Calgary Lock and Safe, and they quickly cut a new key, programmed the chip, and we're now good to go. Very satisfied. Fast and friendly. Would use them again anytime!
Great company! I’ll 100% recommend them to my family and friends. Management is doing a heck of a job!!
Awesome job.
I had a great experience from start to finish with Calgary Lock & Safe. The dispatcher was friendly and gave me all the information I needed. The locksmith called before he came to make sure I was home. He changed my locks in less time than I thought and made sure to test everything before he left. I appreciated that there were no hidden fees or charges, unlike previous experiences with other companies. I would absolutely use Calgary Lock & Safe again!
I’d highly recommend this company. The customer service was perfect. The installer was as good as it gets, very friendly, got everything done well and very fast. The pricing I thought was also very good. Thanks guys!
Programmed 2 fobs for my dodge here and these guys were really good and very affordable. Very easy to deal with.
AMAZING Staff. Rob was my first contact and helped troubleshoot over the phone. He was very patient and kind. Problem started again and a service call was made. Gary arrived within 24 hrs and was very patient as well and such a nice man. Very thorough and figured out the problem immediately, replaced the part and now we are so happy! Would recommend to friends for sure.
Very satisfied with the quick response time and with Gary’s service.
We are extremely pleased with our new locks and hardware recently installed in our home. Superior products that are not only solid and secure but also add curb appeal to our home. The installation was smooth and efficient. Our locksmith technician Ryan Ritchie was very professional and courteous making the installation process a breeze. We would use Calgary Lock and Safe again in the future and would recommend this company to anyone.
I recently had to reach out to Calgary Lock & Safe for a service on behalf of the company that I work for. The service I received was AMAZING. I needed someone in right away and given the terrible road and weather conditions we had today, the technician Gary was prompt, very nice and informative. I will be using Calgary Lock & Safe again for personal or business use. Thanks Gary - much appreciated!
Nov 12, 2018 spoke to Brock about availability of door hardware to match hardware I purchased from Calg L&S years ago; he said to email him orig invoice copy & photos. Nov 12, 2018 I emailed Brock the requested invoice copy and photos. Nov 15, 2018 I emailed Brock "any luck finding these?" No response. Dec 3, 2018 I emailed Brock "can you let me know one way or the other please." No response Jan 19, 2019 No response ... found most of what I needed elsewhere ...
Very helpful staff
Friendly and reliable service. Received a phone call from Gary prior to arriving. He was on time and very friendly and helpful. He knew what he was doing and had the job done quickly. Prices were decent and as quoted. Definitely recommend.
Great service. Both technicians called prior to appointment which was fantastic. They both arrived on time as promised and completed the work promptly and to my complete satisfaction. Cam and Gary thanks for the great work.
Fabulous staff and fabulous service with a caring touch! Thanks Brandy, Gary and Sly for your advice and going the extra mile!
Lock & safe technician Gary came out this morning and got me out a real bind. He was extremely personable, professional and knowledgeable. If you are having lock issues of any kind... I would highly recommend CL&S!
Great staff, great product, very helpful and friendly. Helped me pick a lock for my AirBNB that I can control from my phone. Same price as Best Buy. Installed it too! These guys make it easy to support local business!
Service tech Ryan Ritchie is one of the best workers I have ever used! Sharpe, professional, explains all his work, makes sure you satisfied with the work and even cleans up with a vacuum when he is done. Top notch worker in my opinion!
Quick response to my urgent matter. Mackenzie in the office was friendly and efficient. She clarified all the details of what I wanted done. Gary got to the site within a couple of hours calling a half hour before arrival. Did a quality job. Friendly, professional, quick and efficient. Great service all around.
Went in for a key to be cut. So fast. I'll never go anywhere else. Very impressive.
You hear a lot these days about a lack of trust in reliable locksmiths; my experience with CLS was the complete opposite, from beginning to end. When I called to book the service, the employee on phone went the extra mile to try and help me diagnose the problem. Despite not being something I was able to do myself, I appreciated the effort and was able to have a tech come out the same day. During the service, the tech (Ryan) was very professional and followed all the protocols I could expect during COVID. Despite facing some initial challenges with fixing my lock, Ryan did not give up and found a fix that made the lock even smoother than before. Needless to say he did not stop there, as he helped to diagnose and fix a problem that potentially caused the lock to break in the first place. The cherry on top was that the cost was exactly in line with the quote. I would definitely recommend CLS for their services!
Thanks for coming out today to install a safe at Shirley’s Liquor of centre street. It was a great experience and Gary was super helpful and answered any questions I might need was quick efficient and got the job done right away. Keep up the good work Gary and thanks Calgary lock and safe for having such great employees
Thanks for coming out today to install a safe at Shirley’s Liquor of centre street. It was a great experience and Gary was super helpful and answered any questions I might need was quick efficient and got the job done right away. Keep up the good work Gary and thanks Calgary lock and safe for having such great employees
We are more than impressed with the service we received today from this company. Tyler and Ryan arrived on time and came well dressed and handled themselves professionally while working in our office. They are extremely affordable and we will have no problem referring them to anyone.
You never go wrong with any key cut from this place. I've used them for years. Quick and efficient service. Free parking.
Gary and Tristian were fantastic. Very knowledgeable and I will certainly request for them in the future!
I was amazed with the service janeen gave. After finding out I put a dry graphite lubricant in my lock. She immediately cleaned it out and sold me a proper lubricant. I also got a new key cut and now everything is as smooth as silk.
Ryan was very fast and efficiant and very friendly. We were very happy with the service
I had the pleasure of dealing with Cam from Calgary lock and safe , he sorted out all my lock issues and took time to explain how my new locks operated, I highly recommend Calgary lock and safe.
Excellent customer service! On time every time. Thank you so much for offering solutions for us as well.
Been dealing with this company for years and will continue to do so.
Perfect job! They have, in my opinion, the best inventory of blank keys for vintage cars, European also.
The technician was able to switch out our lock 24hrs after the call. Excellent customer service. We have used them for years.
The technician was able to switch out our lock 24hrs after the call. Excellent customer service. We have used them for years.
I called Calgary Lock and Safe to rescue me and to my greatest imagination, they exceeded my expectations. Gary did a fantastic job and Robyn who made the arrangement was very professional. I recommend the company as an excellent one.
Calgary Lock and Safe gives excellent customer service and practical advice . Gary , our technician , was very personable and kind …. Getting the job done with a few professional adjustments ! We highly recommend Gary and the team at Calgary Lock and Safe !!
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Great service from all the staff I dealt with through email and at their location. The service tech that came out (Gary) is extremely good at what he does and very nice to deal with. I'm glad I used Calgary lock and safe as it would have cost me a lot more if I went elsewhere. I would definitely use them again if needed.
Calgary Lock and safe are easily number one. I have had to deal with several other companies in the field. In fact I called them to fix the damage done by a competitor. They are fast, courteous, knowledgeable and professional. I now know who to call next time I require a locksmith.
The best locksmiths in Calgary !!!! On time and reliable . Very impressed with the customer service !!!
Wonderful service , and quick too! So glad that I called these guys when I locked my keys in the car.
Great bunch of knowledgeable guys that work there but they don't stock many locks in the show room.... Just noticed you don't have an email address and since your not on FB the only way to contact you is by telephone... It's 2015, Ya'll need to change that.
Had 4 locks replaced Dec 10 at our home in the NE. Friendly, efficient service - and he was fast too! I expected it might take a fairly long time but he was in and out in 45 minutes. We recommend Calgary Lock & Safe.
The Tech Ryan showed up on time and was VERY helpful..WE WILL DEFINITELY USE YOU GUYS AGAIN! When I go into the store itself, the manager was also very professional and helpful.
Told me my key would only take a couple hours to cut, called in 3 hours later and they said they where starting it next and it would be done end of the day or first thing in the morning. I come in next day at lunch and they hadn't even started it yet. Took my business elsewhere.
Had to get Gary from Calgary Lock and Safe to help out a few times over the past few years, always professional, helpful, and extremely knowledgeable. If you have a Locksmith need there is only one place to go. Thanks Gary!
Great job from start to finish. I couldn't be happier. The office staff were very knowledgeable and friendly, the technician was top notch. Extremely wonderful experience.
We had Gary Erispe come out to change the locks on our house and install a keypad lock on one door. He was on time, careful, explained our options and did great work. Would highly recommend.
We recently had Calgary Safe and Lock install 4 “ Yale Real Living Locks” at our acreage home. When we first looked at these new type of locks, as Seniors we tended to be leary of the new technology. Not anymore. These locks are controlled right from our cell phones. With the location of the doors , in the past we constantly manually checked to see if all our doors were locked each night. Now we simply go to the menu on our phones and automatically lock all the doors without even getting up. This gives us such a feeling of safety ánd security. Best choice we have ever made on door locks. Our installer Ryan was a true professional. He went thru the menu system with us in detail and made sure we felt comfortable with the mobile application. So patient with 2 seniors that are not that tech savy. What good people to deal with at Calgary Safe and Lock. True professionals.
I had a European lock that needed to be changed. Two locksmiths came and had it changed quickly, making the necessary adjustments to make sure it fit properly. I was really impressed with the quality of the work and their professionalism. I wouldn't hesitate to recommend them or use them again.
Gary was extremely helpful and very prompt in solving my lock and safe problems. Do not hesitate to contact!
Professional, prompt and friendly, Gary delivered a great product with excellent customer service, providing me with great peace of mind. Would absolutely recommend Calgary Lock & Safe.
Great Service by Gary & Ryan in a last minute pinch! Office was closed and still helped me out and solved my problem right away!
Fantastic bunch of energetic professionals. Erik came to my house and fixed my door in no time. He was very polite and professional, and my door now opens and closes like butter! Really happy with this company! (also very good value!!!)
Great service and very reasonable prices. They made me a new key when my was broken in half for $12. Thank Zack
I have used Calgary Lock and Safe twice now- both times Gary re-keyed my locks. He’s efficient and personable and I’ve referred him to family who were equally pleased with his work. I also find the company dispatchers very pleasant to speak to. Terrific family run company.
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AMAZING SERVICE & GREAT PRICE! In the past month Gary & Cam at Calgary Lock and Safe helped me over the phone with different issues. They are now my "go to" guys whenever I have any lock issues. Gary had to come out to Chestermere to open a wall safe that had not been open in 15 years. He was honest, responsive, knowledgeable, and helpful. Gary has a very positive attitude, has a wealth of knowledge on how to take care of lock issues and his pricing is very fair. He was prompt and does his work quickly and communicates clearly. Both Gary & Cam are top notch professionals who provide an amazing level of service.
Gary from Calgary Lock and safe came out quickly and efficiently diagnosed the problem with our safe . He fixed it quickly and was on his way. The entire process from initial call to finishing the job was seamless and friendly!
Ryan at Calgary Lock & Safe gave us and our neighbor excellent services this afternoon. He was so efficient in helping our neighbor to open their lock, and helped us replace our deadbolt. He was very courteous, efficient and kind. Thank you very much, Ryan!
Thank you Calgary Lock and Cycle. Zach was a pleasure to deal with. He got us a reliable lock replacement with ease and knowledge of what we needed. Thanks again!
Very reliable company. Professional, friendly and efficient.
Robyn mack and Ryan were the most amazing and helpful customer service reps I have ever dealt with!! High quality company with outstanding staff
I am extremely pleased with the customer service from Calgary Lock and Safe! Technician Gary was very helpful and, in fact, he was awesome! Thank you!
Jay Chute from Calgary Lock and Safe was awesome today. He showed up on time, gave us a heads up call, explained the process and worked fast and efficiently and explained what he accomplished and gave us a few great tips. He was a very nice guy and did a great job on 6 of our residential doors! Thanks a lot, Jay!
These guys fixed my door/lock at our condo. The door was worn down and was starting to become difficult to lock. Guy came on time, he was nice and easy to deal with. Thanks again for fixing our lock/door.
These guys are the best. In the past week they got me out of a bind at both my office and at home. Prompt, friendly, and professional with very reasonably pricing. Couldn't ask for more! Highy recommended.
Friendly, easy going staff. Replaced a key for my car at way less than what the dealer wanted to charge.
Outstanding friendly and speedy service that helped me with a lock out in the freezing cold. A better option than waiting hours for an automobile club vehicle to show up. Thank you Brock.
My Locksmith Gary was an absolute gem and got me out of trouble today. I was locked out of my house with my two young children. We were almost out of options because we have Safety Locks (other than drilling them out) when my Father in Law (in another province) sent a photo of the key. Gary created a key in his van with his key cutting machine from the picture on his cell phone. SO impressed. Thank you for the incredible service Calgary Lock and Safe!
Brad Quinn was very professional, had a wonderful sense of humor, and did not stop until my vehicle was unlocked, even when my vehicle was giving up a good fight to stay locked, I Highly recommend Calgary lock & safe
I took in a vehicle key to have keyed to a new ignition lock and door lock on May 11th and the person at the counter said he would have this done no later than the next day and as early as that day, only a half hour job. He said he will call when it was done. No call came. I went to see if it was ready on the 12th and they asked if some one called me and I said no. It wasn't done, they said we will call you we are backed up. I called in to see if the changes were done on the 15th and they said they would call me. No call came. I went down there to get the lock back from them on the 16th and the lock was done and they said did someone call you and said no. They know how to key a lock but they have no service. I won't go back.
Calgary Lock & Safe professionally installed mechanical keyless door locks for our condo corporation, Adam ( Locksmith Technician ) was very professional, courteous and did a great job in a timely manner. He was meticulous with providing instruction, maintenance and general care of our new security devices. Thanks Adam and Roshane for getting the job completed and arrange. Would use Calgary Lock & Safe for any of your security needs.
Wouldn't use any other company. Jake Pheasey was awesome to deal with and they installers where great too. We had 2 large building completely re keyed as well some new locks installed. They where very quick with the work and we where happy with the pricing. Highly recommend Jake and the team at Calgary Lock and Safe!
Excellent Service!!!
From beginning to completion everyone at Calgary Lock and Safe went beyond their efforts. Thank you for your expertise, kindness and support.
Excellent service! What a nice surprise in Calgary. We had a grip set installed by Calgary Lock & Safe and it seemed to make a bit of a grinding sound. I thought it might be due to the cold weather so I waited until the weather was warmer, but the sound remained. Two weeks later I called them and asked if someone could come and look at it. I was very pleasantly surprised when Adam called about an hour later to say he would be there in about 20 minutes. He explained that the sound was not a problem and that the strike plate had been set forward so that the door seal would be nice and tight to prevent cold air from entering, and he demonstrated this. In addition he showed me how to loosen it if I wished it to be more to my preference. Adam took a careful look at the door and also noticed that it did not hang squarely in the frame and explained why that was. He tightened all of the screws in the hinges and the door now hangs straight and closes very well. He noticed that one of the hinges might have a problem in the future and to keep an eye on it. He told me how Calgary Lock & Safe could fix this, in the future, if the problem occurred and I could not fix it myself.
This is the best locks and safe company I have ever dealt with. Rob was very professional and knowledgeable. Even though I was calling from out of town he solved the problem I was dealing with, and did everything he could to solve my problem. Staff is professional and polite. I will recommend this company. Reliable and helpful Good job
We had Gary help us on our installation today, he was great. He was on time, polite, and professional. This company is my go to.
Gary from Calgary Lock & Safe was great! Very professional, personable and punctual! He did a great job in re-keying our doors and even educating us in how it works. I will use Gary from Calgary Lock & Safe again! Great Job and Service.
Had my GM car key cut perfectly with excellent personal service.
Amazing customer service from start to finish. Our on site person Gary was top of the class.
purchased a used safe from an estate sale, and i couldn't work the lock, and Gary with Lock & Safe walked us through the process of getting this unit working....very professional and helpful group
The staff at Calgary Lock and Safe are top notch. I spoke to Robyn on the phone, and she was really friendly. The locksmith was super helpful, and very efficient - plus, it didn't hurt that he was very good looking :) 10/10
Cam Bowkowy was the tech who did the work. He was very thorough and did a great job. Highly recommend him. I’ve had Calgary Lock and Safe do other work for me as well. Always top notch!!
Same day service, on time and high quality work. Highly recommended Company.
Really appreciate the professionalism that Dan conveyed in his work on our home locks. He was courteous, knew what he was doing, did an excellent job and then cleaned up afterwards. I would highly recommend.
Had a hard time to get a special key cut and they were the only ones that could and had it done in 5 minutes.
Calgary Lock and safe is by far the best lock company I have found in Calgary. Very professional and great customer service.
The Calgary Lock and Safe team was so helpful when a replacement car key/fob they had made for me warped and would not stay together. They were so great in helping to try to fix the key, and when it couldn't be, helped me to get a replacement. Very professional, kind and knowledgeable team.Thanks guys!
I have been going to Calgary Lock and Safe for many years now for basic padlock purchases and key cutting so when I decided, 2 years ago, to add keyless entry to my home, I went to the place I knew would have the right solution. I had been searching and researching online but everything available at the big box stores, or online, all seemed to be cheap and flimsy. I made a choice from the available hardware on hand in the CL&S shop. Being a mechanic, I did the installation myself. There was a few months that went by where the lock worked exactly as it should but then it began to act up, making odd beeping sounds and throwing the deadbolt prematurely before the door was closed, etc. I contacted my original sales rep several times and was actually put in contact with the manufacturer's Canadian sales person but I never really got any support or answers from anyone, much to my disappointment. I had spent well over $500 on this lock system and despite it's durability, it's reliability was a far cry from being anything close to acceptable. Over the course of the next 18 months, I was promised some support and solution but it never came. I felt I was being patient and due to some staff changes, I believe my case had fallen through the cracks. At the 2 year mark, I decided I had been more than patient enough and I went in and asked for the boss. Stephen was very understanding and apologetic and asked what he could do to make things right. I explained that I wasn't asking for the world but that I just wanted a solution that would do what it said and that would suite my situation. We reviewed what I had and he did understand the challenges I was having so at least I did not have to spend much time pleading my case. We went over my needs and wants and I was shown the range of currently available products and Stephen provided his recommendations. I made my choice, despite some reservations that Stephen had expressed, and he agreed to order the product and do a 'straight exchange' for my trouble. It took a few weeks to receive the phone call telling me the lock was in stock but I was able to pick it up and promised to return the old set as soon as I could get to replacing it. This took several weeks as I became busy with other more urgent tasks. I was finally able to do the swap a few weeks ago now and am able to provide a review of the lock and my experience with how I was treated. The new lock is functioning as advertised and is even more convenient than the previous lock as it detects our cell phones as we approach our home and unlocks the door automatically so we don't even have to press a button on a key-fob. The better half is finding this to be extremely handy as she often has her arms full when she comes home from work. When I returned the original purchased system, I cautiously asked if there would be any chance of a 'refund' for the difference between the two units as it was a couple of hundred dollars cheaper for the new one (a fact I rack up to being due to advancements in production and technology). Stephen immediately and without begrudging my request, began to make the calculation to determine the difference. I did have the original receipt and he commented how that was of great help to him. Stephen graciously refunded the difference to my credit card and I thanked him for his willingness to work with me to solve my issues. He thanked me for my exceptional patience and asked if would leave an honest review of my entire experience. This is that review. While I am quite certain problems of this length of time are the exception rather than the rule, I have to say that Stephen and the staff at Calgary Lock and Safe were always willing to do whatever they could each and every time I went in to discuss the problems I was having. I am very happy with the eventual outcome and remain a loyal Calgary Lock and Safe customer and I highly recommend them for all your lock and key needs. They truly stand behind their products.
Excellent customer service from the receptionist to the locksmith. They were on-time, knowledgeable and I felt safe letting them into my home. I would highly recommend them.
I went to this location a few weeks back to acquire faceplate pieces for an older deadbolt and handset lock, as these only come when one purchases a brand new lockset package... Ricky and Madison went to the back of their shop to look through boxes that may have had old lockset parts... They were able to locate the exact two faceplates that I required to reuse the deadbolt and handset locks when replacing a new exterior door... Both were very professional when assisting me, and the customer service they provided was exceptional... I will definitely frequent their establishment for locks, keys and accessory needs, as well as, advice that was willingly and readily provided... Thanks to both of these individuals for their exemplary work...
Great service
Terrible communication and wait times
Was very pleased with the fast efficient service received by this business. Once I called about the key broken off in my safe, I then received a call from a technician, Gary, to let me know when he would arrive at my home. This is always appreciated. Gary arrived and was delightful to deal with and very customer oriented. He fixed the problem very quickly and efficiently. I would highly recommend this business.
Incredible fast service, Rob was awesome!! Would call back and recommend to all. Thank you!!
So friendly and personable and had my key pad door lock installed in no time flat. Tyler was very knowledgeable with all of our questions. I know where I’ll go next time I need any lock work done. Thanks Calgary Lock & Safe.
I recently had the locks changed on a estate house and was very satisfied with the work performed by Adam Lebeau. He was very courteous and respectful of the property inside and out. It felt like the first kindness in the universe since my brothers passing.
"Excellent and speedy service Mark was very Knowledgeable got things done quite quickly."
Very pleased with our experience with Calgary Lock & Safe. Tyler was very quick to respond to our request for a quote with, and to any further questions we had. He was knowledgeable and took the time to understand what we were looking for and provide recommendations. The technician showed up on time and call prior as expected to advise he was on his way. He was very friendly and lock was installed with no problem. Very happy with the end result.
Had these guys rebuild my honda civic ignition. Brought the ignition in, next business day it was finished, and $73 compared to buying a new $500-600 part. Works great, highly recommend
I had a lock that I had 3 other companies try to pick for me. And they all couldn’t do it. Gary at Calgary Lock and Safe will be forever on my speed dial for any and all locksmith needs. I was super impressed. The other guys literally spent hours and then walked away. Gary had it done in under 5 minutes. I was shocked and very happy. Definitely worth the money. Wish I could give 10 stars.
Excellent service all around! Staff on the phone were friendly and helpful when trying to book me in, as I needed a technician to come that day. Gaston and Graham were quick to get the job done and both pleasant to chat with as the door lock was being fixed (my key had broken off in my deadbolt). I was very impressed at how quickly they were able to get the job done! I will definitely recommend this company to others!
Gary from Calgary Lock and Safe was fantastic today. He came to fix one of my clients patio doors. He was polite, even friendly, very professional, and was so fast! Gary knew exactly what to do, how to do it, and had all the tools he needed with him. What more can you ask for in a locksmith? I was very very happy with the service today and would highly recommend this company. (And next time I call them, I’m going to ask for Gary specifically.)
Utmost professionalism and quick turn around time. Very reasonable prices. Very much recommended.
We used Calgary Lock & Safe for installation when we first moved in back in September 2011 for Avw Telav,, now Freeman AV. And had always called for the service whenever we had any lock issues, or re-keying locks that had to be done. We recently had a service done as my key got stuck in one of the door lock. It was an ongoing issue in the past but we were able to pull the key out and not think too much of it. When the service guy came to fix the door, we were told one of our door lock was not installed properly in the past, and the warranty was long over due. As this door is not used often, we did not really look into checking the issue of the lock. I sent an email of being disappointed after hearing the issue to the accounting team after receiving the invoice. In return, I had a response from Lavi that the company extended our warranty to cover the service that was done recently. What I am impress is how quick the turnover of my email was, and Lavi took the time to listen. We will continue using the company whenever we have any service needed, and give the recommendation of anyone to use their service. Thank you.
Great, prompt service.
HORRIBLE EXPERIENCE. Had my lock repaired on the rear hatch of my van. It was sketchy, but worked when I left. I immediately brought it back the next day, as it worked every 5 times with the electronic device and very difficult to turn with the key to get it open. The locksmith immediately got it to work with the electronic key. So I left as I was busy working. Then the lock malfunctioned altogether about 3 months after. KEEP IN MIND, I used the lock 20 times maximum in 3 months, so you think it would work. The repair cost me $200!?!?! Now they will NOT honour fixing it and told me to go to a dealer.
I was at Calgary Lock & Safe this morning getting some keys cut. In less than 5 minutes I had 3 people ask if they could help me including the Manager. Very friendly and personal!
Absolutely the best locksmiths in the city! Every time I call they have me squared away within minutes. Today, Gary was an absolute pro! Very knowledgeable and helpful staff!
Great people and very helpful
We had a break in and Gary from Calgary Lock and Safe, came to assess the damages, made some excellent recommendations and executed them. He was professional, courteous and even brought his own vacuum for clean up. Definitely would recommend.
I went in to get a key copied for my room and the guys gave the best service. I got in and out of there in less than 5 min. Quick and speedy service.
I would totally recommend this company to anyone needing anything “lock”. Robyn was very friendly and professional on the phone and the date/time she booked for us happened just as she said it would. Gary, our locksmith, was personable, knowledgeable, and cared about keeping our house warm and clean on a very cold day. He efficiently changed our locks and cut new keys in a short time. Next time we will not hesitate to call them.
Gary the Technician came out to look at the lock problem we were experiencing. Found the issue, offered some options and implemented my preferred choice. There is a reason why Calgary Lock and Safe is my go-to choice for our business.
I had the best experience today with Calgary lock and safe. I have used them in the past and each time I have they have been wonderful! Gary did a great job installing my new keyless entry today and he also taught me how to use it! He was amazing and super friendly.
I had new locks and deadbolts installed by Gary Erispe. The service call was fast and courteous. He also explained what he was doing during the installation process. The new locks work extremely well. He is highly recommended.
Very professional
I’ve used Calgary lock and safe a few times with my Airbnb now and they have been incredible! Extremely responsive service in emergencies and expert staff. As a board member of my building I also had them become our locksmith of choice and they re-keyed and replaced door and locks on my building to make entry more secure. I’d highly recommend them for emergencies and for condo’s looking for a top-notch service provider for their building. A++
Zach was great and found a much less expensive solution to my problem. He also managed to fix my issue the same day, even though I came in fairly late. Based on his fantastic service alone I would recommend this place.
Great service and very quick response time. Thanks Stacey and Gary.
Like the old location better. It was more welcoming, and the staff even seemed happier too.
My mom (a senior) had an excellent experience with this company. It is really nice to hear that there are people out there looking out for others. I am happy that she had such a great experience with Calgary Lock and Safe. On behalf of Lucille H (my mom): "Gary, thank you for resolving an issue I encountered with my guard-all safe. Because of your professionalism and expertise, I would highly recommend Calgary lock and Safe. You are to be commended!"
Woke up Friday morning to leave for work(Nov 7th) to leave for woke, and when walking into my garage realized that someone had broken into our jeep parked outside and used the garage door opener to gain access into the garage. Had a few smaller items stolen, and everything rummaged threw, but the worst part of it was noticing that they had stolen my keys. Keys to my work truck, house, store, trailer, etc...basically everything we own. Called Calgary Lock & Safe and explained the situation, they had a technician(Tyler) sent out within a couple hours, Tyler was very professional and helped calm my wife and I down. It's not a good feeling knowing some theif has keys to our house. He had everything replaced in a short while, and for a very fair price. I highly recommend these guy.
I was just in there 15 mins ago. Stood at the front desk for someone ... anyone to help me out. One gentleman was sitting at the desk with his face in his laptop and didn't look up once to greet me or to someone will be with you shortly. One gentleman came out from the back twice, he was helping the only other customer in the store. He didn't acknowledge me either and didn't stop for a second to say "Ill be right with you" or "someone will be out shortly to help you". NOTHING, not one word from anyone. As I stood at the front desk waiting. The other customer looked at me and went "wow" yeah WOW alright. So after a 15 min wait with not one person acknowledging that I was even there I left. I have always gone there for my business needs and well, not anymore. Way more friendlier and customer service when they were in their old bay.
I visited Calgary Lock and Safe after reading the positive Google reviews. Tyler answered my questions regarding lock options and didn't try to upsell me products that I didn't need for my application. It was a positive experience and I will take my business there in the future.
Very good service
Very good customer service. Helped me out fixing my ignition on my car. Before changing your ignition, call these guys. 5 star
Booked a technician to come at a specific time. Locksmith was 5 hours late. Ultimately job did not get completed. This company is unrealiable. Do not use them and spend your money elsehwhere.
Great service ! Would highly recommend Calgary Lock & Safe!
Gary was wonderful. He changed three exterior door handles for me and an interior knob. He was prompt, accommodating and congenial. His price fair and reasonable. Yes I would use Lock and Safe again!
I was told to order a blank Mercedes key and to bring it in and they would cut the key but they couldn’t program it. I ordered the key. When I brought it in to be cut they said it would be $65 to cut it but if they screwed it up I would still have to pay for the bad cut. I wish they would have been honest and said they don’t cut sidewinder keys and saved me the time and effort. Be very careful of a business that won’t stand behind their work. I have never herd of a locksmith cutting a key wrong and not standing behind their work . Definitely NOT a place to take an automotive key.
I work for a local company here in Calgary, and just locked myself out of my company truck down the street. And two awesome friendly guys strolled down, unlocked me, and never charged a dime! Best people and organization of its' kind in the city!
Thank you to Brock and the team at CL&S! I had a dead battery on my safe lock, and no way of fixing it. Or so I thought! One phone call, and they walked me through what I needed to do to replace the batteries, rather than sending someone out and charging us for a service call. They will be my first choice for any safe or lock related issues going forward. Highly recommended!
Great service. Gary was very helpful with all my questions and was prompt and very professional. I highly recommend this company for your lock and safe needs.
I've used Calgary Lock and Safe multiple times over the years and never been disappointed. Gary has responded to my last few calls and is so friendly and helpful. Great experience.
Good and fast service.
Gary arrived on time. He was professional, knowledgeable and most importantly kind. He completed the job promptly and did not over charge. The bill was actually less than the amount quoted!!! Super happy with this company. I will definitely use them again
The service was impeccable, the company sent 2 technicians, Both men were very polite and accommodating. They fixed my issue and repaired the safe locks quickly and made me feel confident in their work, with a very reasonable price, in fact i was surprised how low I was charged given the scenario. I recommend to anyone this company for their safe and locks concerns. Thank you you to Calgary Lock and Safe company for great job well done!
The staff were exceptionally professional and helpful. Made every effort to solve my problem. Excellent establishment to do business with.
These guys are great! Lost my key to my motorcycle, they were able to quickly replace it at a price that didn't kill me. When the key didn't quite fit my gas tank lock, they got me in within a day to remedy the problem. Very friendly and knowledgeable staff, I would recommend them to anyone.
Knowledgeable and friendly staff. Store is clean and well organized.
Gary was awesome; competent and friendly service !
Recently Gary Erispe did great job.we are in business and need immediate help .inspite of the fact Gary schedule was busy and already booked but he took his time and helped us fast and in efficient manner
Calgary Lock has done several jobs for my business and I have been extremely pleased with the quality of the work.
Went to get a key cut. Staff was very friendly & efficient. Good prices too
Bought a set of used BMW hard bags, and discovered they were locked, and the seller didn't have keys. 3 other locksmiths failed in their attempts to cut me a new key. Calgary Lock and Safe were successful. They took 3 days, and charged me for 1/2 hour of shop/tech time. I am very pleased with their service!
Friendly a knowledgeable staff. Very helpful and reasonably priced.
Received a great service . Gary Erispe the tech was extremely knowledgeable, efficient , quick , great service . Did so much in little time , can’t be happier He made my day . Strongly recommend CALGARY Lock and Safe . Garry I would give you 100 stars ????
Accurate quote. Very quick service. Will definaetly use again.
Calgary lock in safe is the best company to deal with Very professional! I would highly recommend this company to everyone.
I was initially drawn to this company due its high google reviews, and they lived up to the reviews. Previously, I have been highly skeptical of lock companies, and found a previous one (won’t mention their name) to be creepy. Calgary Lock & Safe are true professionals, through and through. They delivered exactly what they promised, on time, and on budget. This is THE lock company you call.
Quick, easy, friendly, amazing. Thanks Calgary Lock & Safe
Super service Had an issue with an old safe Dropped by and Ricky took time out to help me with it And showed me how easy it is to work with a 4-digit system. AAA in my books
Fast efficient and friendly staff
I came in at 4:57 p.m. on a Tuesday afternoon, told the guy at the front desk I only had one question and could come back the following day since I knew they close at 5 p.m. I showed them my condo mailbox key which Home Depot, Rona, Canadian Tire, and the shop behind the food court at Marlborough Mall couldn't duplicate correctly. "Can you duplicate this?" The guy (Steve was his name) who turned out to be the manager, said "Yes." I said all of the abovementioned shops couldn't get it right. The other guy at the front desk burst into laughter saying that was exactly what the guy who came before me said. Less than 5 minutes later, Steve handed me 2 copies of my key. I brought out my credit card, ready to pay. Steve said it was ok and I didn't have to pay since he wasn't sure it would work. I insisted to pay and told them I'd just come back if the keys didn't work. Steve nicely repeated what he had said. I left the shop with the resolve to come back and pay if the keys did indeed work. And they did! I came back today to pay and found out I only owe them $8 per their system. Wow! What amazing customer service from the guys at Calgary Lock and Safe! So here I am typing away your well-deserved positive review. Keep up the good work, guys!
No issues little bit expensive
During a family crisis we needed access to the house safe and due to stress could not remember the directions on how to open it. Gary talked us through it, step by step until we were successful. His patience and gentle voice was an incredible gift during our anxiety about getting the safe open.
Good place for keys and locks
Great attention to detail and the friendliest staff! Was very happy with my service and highly recommend.
Gary came out today to replace our front door lock. He solved some unexpected issues and made sure the lock was working properly. He spent extra time and effort to make sure that everything was working well. I am very happy with his work as he went above and beyond, and I will ask for him again in the future. Thanks again Gary for you work and efforts!
Great service..excellent technicians
Calgary lock and safe is a very professional company to use and work for great groups of guys.
Great friendly staff
Initially, I dealt with Dave, who was patient and descriptive in answering my questions between the Abloy, Medico, and Mul-TlLock. After some price quoates and discussion I went with the Abloy locks. I went to their store front as well and received excellent service from the staff there without ever feeiling rushed ... and I had a LOT of questions, for both staff and Dave, lol. Thank you for all for your patience and assisting me in learning aobut the products I purchased! Dave, thank you for answering the calls and emails! Once my order went through, Travis came to install the hardware on all four doors. Articulate, pleasant, hardworking person ... he even worked through his lunch hour as I had to leave the house by 2, and he did his best to make it work. The service, product, installation, all the people at Calgary Lock and Safe are professional and Top Notch. Loved the whole experience from start to finish!
After going to a few shops and having the keys not cut correctly, I tried out Calgary Lock & Safe. First try and the key works! Just went a second time and cut key works perfect. A shop that can actually cut keys that work! Also, the customer service is great as well! Highly recommended!
Stacy was amazing, we had a few hiccups to get a lock Smith. But Stacy was so helpful trying to rearrange the tech's. I very much appreciated her kindness and willingness to help. We traveled from Edmonton to meet a tech. It however didn't go as planned but we will using them again. Thank you very much Stacy and team! (Bestie)
Friendly and knowledgeable staff, prompt service. Would definitely recommend - just check the Google reviews.
They get the job done, but communication is just not there. Was originally told a couple hour job, then push to next day, then pushed to next week. Guys say they will call back with an update also never happened.
Gary was on time, very experienced and did the job quicker than I expected. He was friendly and explained things clearly. I won’t hesitate to use him again.
The lock on the front door ceased, somehow the young wizard from Lock and Safe was able to quicly open the lock, take the insides apart, lubricate the whole shebang and voila now its good for another 15 years. The response from my initial call to end result was less than an hour. Thank you CL&S.
I’ve worked with CLS for years and my experience is they have never met a job they can’t handle. Use them with full confidence.
A very personable service man just left my home after applying a lubricant to my locks, which was all that was required to solve my problems! Quick and easy, no fuss, no muss - and no charge! Thanks Brock! Appreciate the service and the honesty.
For some unknown reason my keys ended up locked in my car with the car running on a Saturday morning. I contacted my Auto Club ad it was going to take about 3 hours for them to assist. I contacted Calgary Lock and Safe to ask if they provide this service, the service tech said he could be there in about 30 minutes. The guy showed up was professional and personable, was into my car within 2 minutes. I could not have begged for better service and it was a lot cheaper than replacing my window.
Professional customer service
Our company has business with Calgary Lock and Safe for years. We got timely response and useful advice to fix the safe issue. We appreciate the support.
So glad I called! Prompt service & Tyler was very nice.
Their pricing wasn"t fair for me. I can not recommend them.
Good customer service. Very reasonable prices. Only $50.00 car key programming with cutting.
Great experience dealing with Sara, really professional and helpful and answered all my questions!
Had the locks re keyed in minutes and very reasonable for the service.
I had a very helpful conversation today with the installer of a key card system at my workplace. Although he installed the system approx 4 years ago he was more than happy to help me with some issues I had with it. I was extremely grateful as I needed to fix the issues in a timely manner. The advice was easy to understand and the installer also e-mailed some user friendly documentation to me as well. Very grateful indeed.
Great team, excellent service and highly professional. The guys got our safe installed and all of our security needs met - on time and with best pricing I've found!
Picking and cutting two keys for a tubular lock at Calgary Lock & Safe cost me more that a new lock would have been. I paid $ 77.18 for their locksmiths inexperience. That's $24.18 more than quoted, "because it took me longer".
I highly recommend this company. Chad was friendly and professional. I was only charged the service call fee for my front door deadbolt. It wasn't quite right and so Chad came back 2 days later and made sure it was fixed. I wasn't charged anything more and the deadbolt has never worked this smoothly. Thank you.
It makes such a difference to deal with an employee that isn't looking to pass the buck or look for a shortcut. Gary was a breath of fresh air. My job wasn't without issues, but he looked for solutions and finished the job like the professional that you'd expect to see. It gave me peace of mind!
I was really pleased with Gary's service and knowledge. He was friendly and explained everything precisely. If I ever need to use this company again I will be asking for Gary to be our service technician.
top notch product knowledge by their staff, and impeccable service. fair pricing and the highest of quality products
While not a customer of CLS due to location, I’d personally vouch for the quality of people the run company. You won’t go wrong giving these folks a chance.
Excellent Service. Very professional and helpful. I have used them many many times to re-key rental properties and commercial properties. As well as my personal home. Great over the phone help whenever I needed it.
Want to thank Rob for helping me with my home lock sets and new handles--awesome person to deal with and I will be back when needing something else---awesome customer service skills from Rob---
Had a great experience with this company. Brock was great, very knowledgeable, polite and professional. He solved the problem quickly and made a stressful situation much easier. Would highly recommend.
Went to Calgary Lock and Safe to get a electronic deadbolt for my front door. First of all, the great job on the entrance. It looks like a safe and is pretty sweet! A guy named Jake helped me out. He was friendly, showed me my options, and helped me pick out a lock without trying to upsell me on things with features I didn’t need. I went with the Yale T1L. It seems to be well made and high quality. I also like the external 9 volt feature in case your battery’s die. I’ve had weiser and schlage in the past and the quality seems to be much better. 10/10 Will be going back to Jake for all my lock needs.
Gary quickly identified the problem with our dead bolt lock. He was able to repair it and now it’s working perfectly. I appreciated the phone call to let me know he was on his way. And he arrived promptly. Gary was very professional and polite and did a great job. I would not hesitate to recommend Calgary Lock and Safe.
Mark is my hero. Punctual, quick at his job (unlock car to get keys in ignition) and personable and polite. He really saved my day; ty!
Ryan at Calgary Lock & Safe was incredible to deal with. He arrived in a very timely manor and assessed the situation quickly and professionally. He was able to easily remove our previous lock and was able to identify the problem and offered us a fix. The company offered us an amazing deal and we were so grateful after dealing with absolutely terrible service from calgary247locksmith. We have had nothing but reliable professional service from the beginning from Calgary Lock & Safe and we will continue to reach out to them for our security needs.
Aboes better
Prompt service, Gary is very a knowledgeable lock smith! Would recommend Once Again Gary saves the day! Had an issue arise and Gary was able to send instructions via text within minutes!
Reception was friendly and doing things right. Very very rude supervisor. We will never go back again! If the owner can see this. Please do some investigation. One of your employees did something he shouldn't!
Had a small minor issue with my box, Once again Gary came through. He recognized the problem over the phone and guided me through the process. Great staff and I recommend ask in g for Gary if you have any issues. Very courteous and great professionalism. Thank you
Poor workmanship . Brought in a 3rd party automotive key to be cut and was told no guarantee despite the $60 key cutting charge (Because the 3rd party key material is an unknown. -Really!) I was told that it's very rare that the key cutting would not work, so I took a chance that the agent knew how to cut a key. I was apparently wrong and the key was misaligned from top to bottom. One can see the difference between the original key and the poor copy. Obviously the key does not work in the ignition (before programming) so I've wasted my time and money. HIGHLY DO NOT RECOMMEND Calgary Lock and Safe.
have dealt with them for years. fast efficient and reasonably priced. keys cut have worked every time never an issue. The only place I ever go. highly recommend.
These people are so wonderful. My go to place for keys.
Got two aftermarket Amazon car keys cut and programmed in the vehicle in less than 15 minutes at a great price! These guys know their stuff and are really helpful with whatever you need security wise. Fantastic job!
My husband and I were in the market for a home safe. We shopped numerous places but were not very impressed. I looked online at Calgary Lock and Safe, I received info back in a timely manner. I dealt with Jake and was very impressed by how courteous and professional he was. I would highly recommend Calgary Lock and Safe and especially Jake. Great service!
Rob D. was very knowledgeable about their products and had a keen eye for the design and functionality aspects of what I needed. His friendly demeanor and professionalism has made me a life long customer.
Just to let you know that Gary and his side kick trainee were amazing this afternoon. Very quick and efficient and I always love a guy who cleans up after himself. Exemplary service as always. Many Thanks
I have known the owners for over 30 years and can say without reservation that pride in ownership and pride in service is their hallmark. These men are fiercely loyal and their word is their guarantee. I have even experienced a service call 1200 kilometers away from their shop and the service was outstanding. I would recommend them without reservation- you will be amazed at the incredible service.