Reviews of Active Lock & Safe Ltd (Locksmith)

Ray

Great service!

Laura Fehr

The guy I spoke with had no idea what laser key cutting meant.

Caitlyn

Stopped in at work and left my keys locked in my truck running. I called active and a guy was downtown in less than 10 minutes. Got my truck unlocked in 2mins and reassured me even he had done the same thing. Usually I beat myself up about mistakes like this but today, I felt better !

Otter Man

Only place for keys! Friendly staff.

Michael Reid

I had an amazing experience here. I got 10 keys cut for work, a specific brand only found in limited locations. While I was getting my keys cut, a girl came in with a Remote Car Starter key issue. She thought the battery needed to be replaced. The gentlemen that assisted her, fixed her key and then sent her on her way. The girl didn't realize at first that he had just given it to her for free. What an amazing place. Don't expect all your fixes to be free but the fact that I got to witness that reminds me that there are truly kind people left in this world.

Bob Rapuano

Great place for all your locks and keys cut and the staff is great

Travis

They did my keys right away and gave me a good deal!

Christine Poole

Best place to go if you want your keys and locks to actually work. I literally will not go elsewhere to get keys.

Tristan Brave

Very fast service that worked well

Mervin Orr

Always top notch service and keys always work. They do ignition keys down to a regular padlock key. I go here for All my business locksmith needs.

Mervin Orr

Always top notch service and keys always work. They do ignition keys down to a regular padlock key. I go here for All my business locksmith needs.

Cheryl Neufeld

Great service. Excellent stock. Very reliable.

Jaron Richards

Professional, up front and direct about prices and options. I needed replacement keys for my car and they not only cut me new keys for a fraction of the cost a dealer quoted me, but they tried the keys with me and recut them until they worked perfectly

Jessica Rasmussen

Great quick reliable service

Christina M

I was pleased at their quick turn around to respond to my email inquiry, and they were able to a same day appointment and resolve my issue! Thank you for your professionalism and service!

Heather J (Holiwood72)

Went in to get keys cut. Staff was helpful.

Kathleen Kenworthy

I have requested the services from Active Lock & Safe with a rental property and let me just say this company is simply amazing and accommodating with my situation! I will forever recommend this company to family and friends. Their customer service is fantastic and really care about their customers! Thank you very much!

zlatko begovic

Best locksmith in this city.

Charmsiel

There are not friendly in the phone disappointed ????

Shirley CAMPBELL

Can make most copies of any keys

Zo Ey

Great customer service. Quick and friendly. Would recommend!

Eric McDonald

Friendly service

Paul Crapo

Helpful and a wide selection

Joshua Fritz

Did not clarify fees beforehand. There's a $75 call fee, plus a $95/h charge, plus $15 a set. Did attend a house call quickly. Tried to recify the situation.

Darryl Walker

quick n knowledgeable

Clayton ChiefBody

Good friendly service.

Bobby2

I HAD A DEAD BOLT I WANTED, TO CHANGE BEFORE WE WENT AWAY THE NEXT DAY, THEY WERE BUSY, IT WAS MY TURN WITH MY SPECIAL REQUEST LOCK, WHICH NEEDED TO MATCH TO A MASTER KEY IN A CONDO UNIT...THE FELLA SAID, I MAY NOT GET IT DONE TODAY, I SAID, DO WHAT YOU CAN DO...10 MINUTES, AFTER, I LEFT THE BUSINESS, I REALIZED, WE WERE HEADING TO CALGARY, THE NEXT MORNING...PANIC CITY...I LIVE IN A SENIOR CONDO, BUT HEY!!!..ANYWAY, ABOUT 18 MINUTES LATER, THEY CALLED TO SAY, IT WAS DONE....WOW..WOW...THANK YOU, YOU PEOPLE ARE THE BEST.....

Securcom Technologies

Mark, Dave and their team have always been courteous and professional when it comes to solutions for our company. We have been and will continue to work with them far into the future. Great partner to have on your side!

L.A. Gallery

Great Service! We highly recommend them!!

grennervx

Great service!

maxbell444

Fast key cutting

FoxtrotPirates

He was very quick, the key they copied for me worked perfectly, and it was cheap. He did it by eye too on a worn 30 year old key! Very happy with their service!

JM

Only place I’ll go for key cutting or locks. The level of professionalism and knowledge is unmatched in the city. Guarantees his work.

Heather J (Holiwood72)

Went in to get keys cut. Staff was helpful.

Austin Ball

Saved my butt when I was in a big pickle with my only car key. The individual who cut a new key for me went above and beyond to help ease an intensely stressful situation. I can't overstate how appreciative I am because of it. Thank you.

darcy john

So fast. So inexpensive.

Jason Jahnke

The best locksmith in town and one of the only places you can get a Canada Post mail box key cut.

Sebastien Dore

Great help

Shirley CAMPBELL

Can make most copies of any keys

Gord Bruyere

Chris arrived on time, listened to our concerns, made great recommendations, offered good quality products, and completed the work quickly and efficiently. He was a total pro and if we ever need again, we'll call Active Lock & Safe. Thanks Chris!

George Haeh

Lost spare car key and ignition key can't open door; so, very bad luck if battery flat. They were able to cut a key that works for door, ignition and glovebox from the VIN. Not cheap and they need a day to contact the dealer, but much better than always having to leave the hood unlatched.

mike mackenzie-grieve

Great selection and a wide range of prices

Susan Harms

Extremely prompt, professional, and friendly service. I’d highly recommend!

George Lessard

Great selection of locks and keys to cut

Sebastien Dore

Great help

NICK Coul

Always great service, always great, helpful people.

Dave Jardine

These folks are very knowledgeable as well as accommodating. I got an OEM key fob/with programming for considerably less money! Thanks Active Like & Safe!

Maria Birky

They have helped when I really needed help. They give great service.

Toby Kleinsasser

Had some keys cut here , staff was friendly and knowledgeable

Trojan Man

Super friendly and super helpful for a great price.

Clay M

My front door was misaligned causing my deadbolt to fail. Active Lock sent it's finest, Chris, to get the job done. Chris arrived on time, aligned my door properly and even repaired my deadbolt at no extra charge. Will now be my go to place for any future problems.

Ra Sa

Active Lock & Safe is great. I go here because I like things that work properly and when I come here my locks and keys always work. I have been coming here for many years and will continue for many more.

Judy Legh

The Best place to get a key cut or have a lock installed. Have used their services for years. Would highly recommend them to everyone!

Andrew B

Fast , good quality service set them apart

Gordon Morozoff

Glad it is warm out had to wait outside only one at a time

Eh Dub

ALWAYS AWESOME SERVICE.

Robert Pool

Great & friendly service

Celeste Pryde

Absolutely amazing. I was really in a bind, locked out of house and running out of air in my oxygen tank. I called, explained and even though end of their workday, they found a locksmith who showed up in 10 minutes. Got us in to house and re-keyed all doors right there on the spot. Worth every dollar! Thankyou Active Lock & Safe Ltd. I highly recommend this business and their kind hearted staff.

Phil Henwood

Great staff and service

Meghan

I recently purchased new key fobs for my vehicle from Active Lock & Safe. They were really great at answering my questions over the phone and ensuring they had the items I needed in stock before I visited. After my key fobs were programmed they thoroughly checked that everything worked as it should, and made sure I was satisfied with them. Due to COVID they are limited to 2 customers in the store at this time.

Will Martin

Quick lock service for your needs!

Neil Nicholson

Want to much money!

Tracy “Trent Lacey” Smith-lacey

So far great!

Lindsay Jensen

Hands down the best service! I was in town shopping when my purse, wallet, and keys were stolen. Adam helped me sort the chaos going thru my head and within the hour had new keys cut for me and had Alex deliver them to our vehicle. Thank you! You made a really stressful situation manageable today and we appreciate you so much!!

BARRY VERMAAT

Needed a key for a Hunter sprinkler box and had no key.....from an online pucture he cut me a key and it worked. Cost me less than $4. If you need keys this is where to go!!

Ken Biggar

Very knowledgeable staff.

samantha olson

I use active lock for seasons retirement community that I work at. Very professional service. The lock Smith went above and beyond. Thanks for the help! Will definitely be calling again if I need any lock help!

Ross

Always helpful and knowledgeable, with current restrictions you have to use the door bell and wait for the buzzer before you go in, it's posted at the door, but apparently not everyone can read.

Irina Sokolova

Fast and cheap:)

Jesse Bolder

Pretty poor workmanship on my locks. And service guy nick was very flirty/ caught him in my sock drawer...

Christy Jansma (home)

Great service! We've been having keys cut here for years (and they always work!). This week we ended up locked out of our garage due to a faulty door knob lock. Eric (I believe?) came out right away, replaced the knob with one far superior to (but no more expensive than) the big box store version we had, rekeyed a couple of locks, and cut and tested extra keys on the spot. Friendly, efficient, and fair prices.

TheBeardedTemplar

Brought in a lock I had lost the key for on a Saturday morning - the work was finished in under an hour, and for about $30 less than I was expecting to pay. They also gave me free advice about another lock I'm working on at home.

RcEngineer

Very nice staff. The fellow was very knowledgeable and helpful. Good prices. I will certainly come back with any other key or lock needs. Highly recommend!

mustafa suzan

very disappointed in how quick and rude this guy was with me. I was on the phone for 45 seconds coz he did not let me finish what I was saying.

Alexa Roney

Super amazing service and incredibly friendly as well as super affordable. My key had snapped off inside the door lock. I took it apart and brought it to them. They took the key out and even made a new key for me. 10/10.

A F

We needed to get our front door lock serviced during the middle of the COVID-19 lock down, but these guys were very accommodating to come out and fix the problem. Fast, friendly professional service. Thanks for a job well done!

J K

Prompt and professional service! Brought our vehicle's ignition in as the ignition lock cylinder was jammed up. They repaired in less than an hour. Saved a great deal of money this way; didn't have to buy a new ignition at a cost of hundreds of dollars.

jordan Palmer

Great service, came to my house right away to let me in after my key snapped off

Robert Williams

Worst service ever. They do not respond to emails and do not order the things they say they will. Avoid, unless you wish to be disappointed.

Alyssa C

Extremely fast and excellent service!!

Dayna Plamondon

Great as always!!

Cindy Munro

A big thank you to Alex for excellence all around when changing our door lock out in -30 temps!

Petra Oudshoorn

Very helpful and professional.

6342141

Awesome Service

P S

Great service. Keys worked with no issues

Marilynn Barnes

They take covid restrictions to a whole new level very good example of what business should do helpful staff, paying the bill and all their paper work is dated

Robert Jensen

I have felt here for years, they are always polite and cordial, prices are fair and I've never had to return a key because it didn't work.

Justin

Awesome staff and owners. Very helpful!

Pina Rapuano

Awesome customer service!!!

Larry Fitzgerald

Active lock is my go to locksmith whether personal or work related. Never a bad key or service. I agree with the other reviews. Be warned that I have had bad keys cut at big box stores. Go with Active and have it done right the first time!

Colin Emerson

Bring your security situation and the staff here talked with me about what my problem was. Imagine trying as a limited knowledge of locks and how the system changed the diameter of the hole required to fit new locks. As frustrating as that was they assisted me to purchase a deadbolt lock so it would work. Got home and no real issues. Works awesome and my humble thanks to them. I could have been scouting for a new door. Great service & totally reasonable pricing. Hats off to this business during difficult times. Won’t forget how you made my day & thanks again

tom imeson

Great place they are a first in customer service kind of business.

Eric Wheeler

Very helpful

Jeff White

Awesome service

Martin Sulc

Absolutely superb costumer service. way to go

A W

Great fast and proffesional service at a great price

Mickey Hoffman

These fellas do such a great job. Never inside for more than 3 mins. Never have to come back. Friendly service and great prices.

Ryan O'Toole

Fast service, staff is very nice and accomodating

tony vanleuken

Great place for all your keys etc.

Dan Gleason

I couldn’t have had a better experience here. Extremely friendly and knowledgeable staff. Prices were half of what other places were charging. Would HIGHLY recommend!

Tony Arsenault

I've used their services multiple times for key fob copy, lock re-key, and deadbolt installation. All services were done professionally, and reasonably priced. I recommend this business.

paul brunner

Had excellent service

Annalyn Carnegie

Great staff. Fast service