Reviews of Westland Insurance Formerly Envision Insurance (Loan Agency)

Leisl Kaberry

Gabriela Bastos at the Kitimat branch was super helpful and eager to help me process my insurance papers. She was patient with the fact I hadn’t filled things out properly and friendly throughout the entire encounter… not to mention I had come in near on closing, when I apologized for that she waved it away and said there was lots of time and that it was no problem. It was certainly service with a smile… even though her face was masked and I couldn’t see it. She also ensured I got what I was entitled to and saved me some money. I came in flustered and left relieved.

Jeffin Saji

Excellent Customer Service from Gabby!

NutShell Theology

Exellent service. Knowledgeable staff. Wide range of services. Comfortable atmosphere. Definitely 21st century banking, insurance and financial services.

Tony Pace

Gabriela and the other ladies are very professional, they are always happy to see me, it is a stressful environment and very friendly, keep up the good work

Deke M. Witt

Professional & personable ..... going the extra mile to fulfill your needs !

Tsimshian Mama

The woman they got from outta tow to help was quick and amazing, but all the ladies there are always amazing

Gloria Robertson

Great workers

Rainia Bergeron

I love dealing with Jacey! She is very professional and has a great sense of humour. Thank you for everything ????????

Chris Matos

Nice staff

David Wallis

Very understanding professionals. They care and they help you.

Darren Hedberg

The best people work here.

Hailey Card

Renewed my insurance with Livia and she was great to deal with , we had something unexpected come up and she handled it very efficiently. Great customer service

Linda Seaborg

Westland Insurance is the best ever. They are always there for you and are pleasant, very knowledgeable and always willing to go that extra mile. Tina has never failed me and has always been there. I appreciate her so very much.

lisa condon

Thank you for the wonderful service I received from Gabriela on Thursday. She is a true asset to your company. I left with a smile on my face.

Lexi Bainas

Although I live on Vancouver Island, I ended up speaking with Gabriela at Kitimat when I phoned about my ICBC renewal. She was fabulous: cheerful, helpful, and efficient. I received my renewal decal and insurance with amazing speed by mail, too. An all-around great experience and the feeling of making a new friend. Thanks Gabriela.

Connor Mcdavid

Fantastic service, Gabriela was very helpful with explaining everything.

Andrew Eastman

I renewed the insurance on my truck recently, and in the past it’s been quite a long process, but Livia made the whole experience quite painless. She was quick, very professional, and answered all of my questions.

Nicholas Worden

I came in today looking for some help with a stat dec and Paige was extremely helpful she walked me through it step by step to get it done in an extremely timely manner. Thank you very much Paige! Definitely the only place to go for any insurance needs.

Alex Walker

Mariah helped me transfer a trailer and went above and beyond, amazing 10/10 would recommend.

Gail Hanna

Gabriela Bastos helped out our whole family when we moved to Kitimat from Alberta. She helped us understand new rules and laws in BC and was very patient with us. She did everything she could to help us out and remembers us each time we walk in. She is an absolute gem and made our visit to Westland insurance very special one - thank you!

Desiree Meronyk

Moriah was a great help. She was able to quickly process my document change and get me in and out of the office as quickly as possible.

Josh Slanina

Livia was very friendly and helpful when helping me renew my vehicle insurance. She was very thorough and informed me of my options to best fit my needs. Got the process done quickly and efficiently which was nice.

Jimmy P.

Westland Insurance in Kitimat is my go to place in the between Terrace and Kitimat, The service is awesome and I really recommend. Thank’s to Gabriela to take the extra time to explain and have an overview of the discount, very professional.

Edward Goncalves

Impeccable customer service and full customer satisfaction was of paramount importance at our “old” Ed’s Bake Shop and I am very happy to see other Businesses doing the same 25 years later. Recently I renewed two of our Insurance policies at Westland Insurance in Kitimat and had the privilege of dealing with Tina! Her friendly service and attention to detail is very much appreciated and highly commendable!! Tina answered all my questions in a very professional manner and took the time to explain all the relevant parts of our two Insurance policies. Thank you Tina for enjoying what you do and also for your dedication to your job!!!

Lance Mason

Gabby went above and beyond to make the experience very comfortable, even enjoyable!

charlie wise

Very well place for Insurance the people there are friendly it was a pleasure to go in .

Josh C

Tina and Gabriella were very helpful in switching over my insurance. Truly made it a painless experience. Very personable staff.

DanDan TheMan

Gabriela made it a very pleasant experience to renew my vehicle insurance. She was able to aid in adding driving experience from out of province in an effort to help me reduce the cost of insurance. 10/10 would recommend.

Ryan

Gabriela was helpful and friendly!

Caragh Brown

Tina is amazing! When she answered the phone, I was relieved to hear her voice. She listens and cares to find out what I need. She goes the extra mile to help a customer out. Insurance lingo is difficult to read and she is able to interpret it. Her knowledge and experience are extraordinary and I really appreciate her!

Paul Shrive

I just completed an Insurance purchase with your agent Gabriela Bastos. I could not be more impressed! She was very knowledgable and very pleasant to deal with. She gave me some excellent insurance coverage advice. You are lucky to have her on your Kitimat team. I live in Vernon BC and had no trouble completing my insurance needs over the telephone. Well done!!

Laurel Woodill

I was very impressed with Westlands Gabriela Bastos. She was very knowledgeable and prompt assistance as well. Win, win in by books.Thanks Gabby !!

Jordan Goncalves

I came in a little while ago to do my insurance and had a quick and easy renewal process with Livia. She was very polite and brightened up my day by having such excellent service by her.