Reviews of Jonquière Tax Centre (Loan Agency)

linda dufour

(Translated) Big and clean. (Original) Grand et propre.

annie comeau

(Translated) i have applied for credit of a child with a new disability and no one when call can not give me a follow up no one can tell me or is it mob file? why is it so long to give me what we owe me but to come get our money it takes no time we receive threats please (Original) j ai fait une demande pour credit d un enfant handicape une nouvelle et personne quand j appel ne peut me donner un suivi personne ne peux me dire ou est rendu mob dossier ? pourquoi estce si long pour me faire donner ce qu on me doit mais pour venir chercher notre argent sa prends pas de temps qu on recoit des menaces svp

Atheson Harper

Not able to reach an agent. All English options put you in a loop and bring you back to main menu. They tell me I'll need to speak to an agent but there's no way to connect to one with this number.

Tyler Beauchamp

Do not waste your time calling this office unless you are fluent in French, the absolutely refuse to speak English. apparently they are not allowed to speak English in this office. So much for a Bilingual Country or the right to be served in either official language.

Stéphanie O. Saulnier

(Translated) After staying at the police station to report identity theft and a call to Revenue Canada, I am informed that an employee of the Jonquière Tax Center has incorrectly updated my ARC profile with the new information from my former spouse (new address, new civil status and benefits requested for the birth of a child). To rectify the situation, I am informed that my only recourse is to send a letter asking for corrections. How could such an error have occurred? This is highly unacceptable. Nothing will compensate for the real lack of recourse to help me, nor for all the anxiety experienced in recent days. (Original) Après un séjour au poste de police pour déclarer un vol d'identité et un appel à Revenu Canada, on m'apprend qu'un employé du Centre fiscal de Jonquière a mis à jour mon profil ARC de manière erronée avec les nouvelles informations de mon ancien conjoint (sa nouvelle adresse, son nouveau statut civil et prestations demandées pour la naissance d'un enfant). Pour rectifier la situation, on m’informe que mon seul recours est d’envoyer une lettre pour demander des correctifs. Comment une telle erreur a-t-elle pu survenir? Cette situation est hautement inacceptable. Rien ne compensera pour l’absence réelle de recours pour me venir en aide, ni pour toute l’angoisse vécue ces derniers jours.

Julie Villeneuve

(Translated) Oops internet notes itself. ..???? (Original) Oups internet se note lui même. ..????

Steve Yvorchuck

(Translated) Really hay spit. They are late, late, and late. They owe me a refund for 2016, in addition to 2017. Still nothing received. When I call, they tell me that they have no date to give me because they are overwhelmed by a restructuring. Oh yes it's true, when we owe them, they run after us to get paid. It can go as far as collection agencies and seizures of our bank accounts or other good. But when it is them, they take weeks, see months. I go down to Jonquière this weekend, it's clear that I pay myself a visit. I will not leave without having my check in hand. Are there any who are interested in a class action ???? (Original) Vraiment broche à foin. Ils sont en retard, retard, et en retard. Ils me doivent un remboursement pour l'année 2016, en plus de l'année 2017. Toujours rien reçu. Quand j'appel, ils me disent qu'ils n'ont pas de date à me donner, car ils sont débordés du à une restructuration. Ha ben oui c'est vrai, quand on leurs dois, ils courent après nous pour se faire payer. Ça peut aller jusqu"à les agences de collection et des saisies de nos comptes banquaire ou autres bien. Mais quand c'est eux, ils prennent des semaines, voir des mois. Je descend à Jonquière ce week-end, c'est clair que je me paye une visite. Je ne partirai pas sans avoir mon chèque en main. Est ce qu'ils y en a qui sont intéressés à un recours collectif ????

Eileen Perry

April 24, 2017 Summerside, Prince Edward Island C1N 4J9 This morning, I received a notice from Canada Revenue Agency, Jonquiere Tax Centre, in relation to Nova Scotia affordable living tax credit (NSALTC). The notice was in English - a reminder of reasons to notify of changes to address, etc. The address was not totally correct, so I telephoned the office to make the correction. The response was in French, and I am not a speaker of the French language. I listened to hear the word "Anglais" in hopes of reaching someone I could speak to in English. I do realize that the call terminated in a French community and province; however, the response should have been given in both official languages, especially when written communication is in English and sent to an English speaking province in Canada. I am sure all provincial offices in Atlantic Canada respond in French and English, and so permit the caller to choose his/her official language. I do trust this will be corrected.

Denis Parent

(Translated) I've been trying to call for two days and it doesn't work. I need to pay for my deceased mother ... (Original) Ça fait deux jours que j'essaie d'appeler et ça ne fonctionne pas. J'ai besoin de régler des document pour ma mère décédé...