Reviews of LendCare (Loan Agency)

Tezira Wamburu

This place helped me out best place ever Thank you.

Donna La Flamme

I would highly recommend LendCare they have very knowledgeable staff who are professional and easy to deal with. I spoke with Naomi today and she was more than happy to assist me. Awesome customer service!

Chantelle Mcleod

My experience in dealing with Lendcare (Anthony Frimpong) was amazing. I dealt with Anthony for about a month and he has provided me with the best customer service. If anyone wants any information, get in contact with him as he is very knowledgeable in what he does. They need more individuals like him. *** Highly Recommended ***

Shawnnreagan Stephens

Just closed a contract with Lendcare - couldn't be happier with what the company provided me. Worth noting was the top tier customer service. They're so easy to get a hold of via phone or email, and incredibly responsive and accommodating! Thank you Dave and Lendcare.

Kelsey Tol

Way to try to work with me. Don't worry we will work together alright

Marvin Aquino

I had to call because I have been off work due to the covid 19 pandemic waiting to get set up homebased. During this time my account was frozen and I had to uodate my banking information. I asked if there is something they can do to help even with one payment being moved to the end. Keep in mind they now know I have been without income. Apparently I am expected to catch up that one payment before they will even look at helping me, my payments are going increase and am expected to borrow money to catch up said payment. Do not get a loan here if you have any choice...which I didn't Response to Andrew's post "Was sold a junk car by harbour city automotive and the lender was lendcare.. after a week of having the car I realized how much was wrong with it after it wouldn't even start in -2 weather..contacted the dealership and they said they're not taking the car back and to contact lendcare. Once I did and told them I'm surrendering the car they said they can take the car but will sue for me the remaining balance. If I would have known I was getting a junk car I wouldn't have bothered. Both the dealership or lendcare could help me and not im stuck with a broken car in my driveway. Also I'm paying more interest than what the actual car is worth." Same with Capital Auto in Sackville, Ns...over 6000 dollars wrong and they will do nothing...go to Marketplace about both dealership and Lendcare

FIFTY BANZ

Like many others due to Covid my situation has changed and I can no longer afford to keep up with my payments to Lendcare. When I seeked how I can surrender my vehicle they told me there is no surrendering only repossession. They will auction it off and I’ll be left paying the remainder. They will garnish my wages put holds on my account pretty much cripple me more then I already am. After the agent got a manager it got worst. Once she found out I was Indigenous person she immediately told me “go ask your chief and ask for money” To top it off once she found out I had children she told me “good, you should have family allowance” Signing with Lendcare is as close to signing with the devil as you can get.

Lee Striegler

Michael B it was a pleasure speaking with you. Thank you very much for being patient, very kind, compassionate,friendly and helpful.

Harry Patrick

I must say Sopan is a great person to deal with. Thank you always for caring. BUT that company is just messed up. I understand taking loan from them means you have to pay it back. But losing your job and not being able to pay for a car, when you rather have a roof over your head and food to eat. They have threatened me many time to get the car and put the loan on my credit for 10 years. Fine do that and get your car,BUT DON,T be trying to take money from my acount when I have said I am not working. YES GO GET THE CAR AND DO WHAT YOU WANT TO MY CREDIT. I don,t know anymore with this company.

Deborah Duffield

Avoid like the plague. Shop at a major bank! If you would like a loan almost impossible to pay out, leaving you with stress and nothing after. go with lend care.

Moe Kahn

I have nothing but good things to say about LendCare. The entire process was very speedy when I originally got my boat loan. I called 1 year later to pay the loan off, and they were with the same customer great service attitude. The …

elijah olak

Unfortunately I have to leave 1 star. This is the worst lender I have ever dealt with. Very rude. I can't wait to be done my loan so I never have to deal with this B.S company ever again.

Wobbly Pops

We had a wonderful experience dealing with Leah Gagne about renewing our loan. What I thought would have been very stressful was actually the opposite. Leah made everything easy to understand and answered all our questions easily and efficiently. Above all Leah was calm and grounded throughout the entire time which made everything easier for us to navigate through a stressful time. We are grateful for wonderful job that Leah did today and hope that Lendcare knows that they are lucky to have such a great employee. Thank you Leah!

Cassandra Creighton

I must say that I've had no issues with LendCare. Each time I called I was treated very professionally. I must give a hats off to Annette Mark, she has been very friendly and certainly very helpful. I would definitely recommend this financial institute to my friends and colleges.

Wade Ostaszewski

James Harvey was a great help in all my questions about my loan. Keep it up!!

LMV

Cindy is awesome she works with you and goes above and Beyond with making sure my needs were met

Riley H

HORRIBLE!!!!!!! This is a classic LOAN SHARK!!!! Company doesn't help out with anything, VERY VERY unprofessional. Made my payment faithfully for 2.5 years and principal dropped minimally. So I asked to pay out the loan and the agent was rude and mad that I wanted to pay out my loan in full, I was trying to talk to the agent and he hung up on me so I had to phone back. So I Paid out the loan and asked for a release letter from them, I then had to wait on the phone, on hold for an hour to have another rude agent. Every time I called in they asked for my telephone number, give it to them (same phone number that was on the original loan documentation) and the rep says NOPE THAT NUMBER DOESN'T EXIST! But instead of changing the number that clearly was in their error, this company decides to condone rude comments and horrible customer service. You want to be a good company it should reflect in the way of customer service!! IF YOU HAVE OPTION STAY AWAY!!!!!!!!!! Ive dealt with a lot of loan companies and this Lendcare Is the absolute 100% without a shadow of a doubt the WORST!!!!

Mabelle Pingul

This review is because of the absolute amazing service I always receive when I have interacted with Michael B at Lendcare Capital. Michael B has been professional, polite, beyond patient and has always resolved any concerns I have. Very high level of communication and I hope the company recognizes his efforts.

Tamatha Skilliter

I am very happy for the service of Stephen Reis for handling my concern, he is very accommodating and keep me updated by phone and email...Excellent customer service????????????

Nate

Just want to give out a mention to Tanisha LA Rose, she is amazing. Helps in every way that she can, one of the best I have ever dealt with. She is so friendly, smart, and her customer service skills are out of this world. Tanisha, you really are one of the best !!

EliStar_SV

I’ve been dealing with Lendcare for the past 4 years and recently we had an issue come up about our loan. I had talked to one of the supervisors Sarah about our issue and she had 100% went above and beyond and made sure our issue was fixed the same day! Thanks for everything Sarah C. For everything you did! Definitely would recommend to anyone just because of the service.

Shawn Zummack

I spoke with Jermaine about my loan which i have done for so many times with the other costumer service personnel.But Jermaine is the only one who gave effort to resolve my problem regarding with my loan.A person who listened carefully with a calm attitude. Reliable person.I highly commend Jermaine to all the people who needs the best advice in terms of their loans. You are an excellent asset to your company. Thank you very much!!!!

Jeannine LeBlanci

My dad has an account with LendCare and he doesn't hear well, or speak the best English. James Harvey showed extreme patience and devotion to his customer, and was happy to elaborate on what things meant, so my dad was able to understand the terms of his contract.

Joshua Dehn

The worst company to work with - terrible customer experience I have had. Their contracts are will change you x3 in interest and any NSF fee you may get. Slezzy sales people. NEVER do business with them, you absolutely regret it. They will respond with a very in human response....but make no mistake THEY WILL TRICK AND ROB YOU OF AS MUCH MONEY AS POSSIBLE.

Cheryl Kays Lemmon

Paid loan off and still have lien on my home almost a year later they also don’t tell you that a lien will be put on your home never use this company

Rina Daechsel

I was speaking to Naomi Langdon today and she was very helpful. She was very patience with my needs... excellent customer service! You guys are very lucky to have her in your company!

Jose Flores Escamilla

Excellent!! I realized last minute that I needed to update my banking information, and Sean (Bansavatar) was very accommodating; we were able to get my banking updated in time for the next payment to come. Very prompt and courteous.

patricia davis

This company is falsifying contracts and adding charges after contract is signed. The calculate the amortization 2x of the agreed length of yor contract. Be careful! If you call and ask any questions they will unlawfully go into your account and take as much as they like. Do not use this company no matter what your needs are. If I don't get my documents that loan is paid in full National TV , and layers will be involved.

Offical MaRz

Poor attitude, Employee Tyron M has the worst attitude for customer service ever. Unwilling to help and just wanted to get off the phone. Wouldnt allow me to speak to a manager or explain the situation. Sorry he was having a bad day.

Colli Christante

In any of my conversations and dealings with Sean Bansavatar, he is always friendly and courteous. A pleasure to speak to.

Peter Mccallum

A good customer service experience with Naomi. She was cordial and competent in the matter at hand. Overall, a pleasant communication.

Zoe Roy

The only reason I am giving 4 stars is because of James! The only person that I will deal with! I find that everyone else is very indifferent, but james has done everything possible to make sure I keep my good credit and my car! Could not give him a better recommendation!!

O Reymon

LendCare approved me into a nice Buick Verano and I’d like to Thank James Harvey for his continued help throughout these trying times of COVID 19. I’m going to be paying this off soon, and I have nothing but good things to say about LendCare. I recommend LendCare.

Steve Soderholm

Worst experienced, never again. Missed my deadline for my loan few days because of this pandemic, $212 was deducted but because i am willing to pay the full amount despite i was laid off so i wont be paying interest, called and explained but received an answer that they can’t do anything, the worst part they took the full amount of $3800+ twice and expect me to understand, you people should also pay me interest daily as my money is sitting in your account. i only owe them 3,600 but the interest is $500 ( $212 was deducted last May 25 and paid in full on June 4 of 3,800+ ) Until now my money is not back.

Alexis Swift

Had some very great understanding from Frank. Was in a bit of a pickle with some banking status. But he Listened and solved the matter right away. And very grateful for lendcare as i would still have a leaky roof without their most needed help. Thanks to the team at lendcare.

Ken Baker

Worst lending company I ever delt with first off I ask for a referral for December 24 which never happened , then my loan amount is always changing month. To month , Never care about my situation just so rude on the phone never get a real answer to my question just awful service rather go easy Financial for financial help other than Lendcare just aweful and to make matters worse with this company I missed a few payments for it gotten straighten out so now I get penalized for an extra $80 a month for missing two payments I tho ppl being More reasonable but I guess not after all it is about money money money for this place so if you are is reading this buyer beware! go somewhere else to borrow money this place is terrible

jerry dubois

When i got sick 3 years ago ,i lost my new car because i got behind on my payments after that couldn't get a loan anywhere .With LendCare i was able to buy a vehicle for that i am grateful .Thanks Leah for helping me with my payment dates ' i appreciate everything that you do for me . Best Regards Joanne

Jennifer Spence

My Husband and I went through numerous hardships due to Covid 19. Including losing our business and home. I can not express my gratitude and heart felt thanks received from Sopan Pusparajah today. It has been months we were not able to make our payments, not even RBC managers would forgive NSF charges. Mr. Pusparajah went above and beyond to help us in our time of need. Reducing out interest rates, pushing forward our paymemt date. Having compassion and understanding, this is a company that does not look at you as a number or financial transaction. We highly recommend LendCare because they Care. Sincerely Yaser Sadri Mahrabad

Paul Rodriguez

Im going through a bankruptcy and they have gone into my bank and took payment anyway two days after i spoke with them about it. I better be getting my money back! Edit part 2.. second day in a row.. took another payment! Fraud fraud fraud! Edit part 3.. so i received an email from one of your reps asking me to help process a payment and they gave me someone's credit card info.. whats this about? More scamming from this place I'd say.

Taha Chuadry

Excellent Costumer service today ! John was very helpfull and made things quite easy . Thanks Again Lend Care !

Derrick McDougall

So follow up to previous review of how brutal lendcare service is called to pay out my loan and cancel the warranty which I was told was insurance at time of purchase of it to cover loan if something happened to me told it non cancellable warranty on a snowmobile well why would I buy warranty on a brand new sled that has manufacturers warranty received no answer then told couldn’t cancel it so asked for my signed agreement to this warranty and a statement of what it allegedly covers received nothing called again a week later received nothing asked for a statement showing I paid off loan balance was told I’d have to call back in a week they couldn’t do it now why not on day loan is fully paid off was informed clerk wasn’t going to go back and forth on it with me that I could call back for it. I paid it off why do I have to wait for a letter they aren’t willing to wait for a payment. Worst service I’ve ever received they give you a run a round at every opportunity most likely hoping people will just get frustrated and just continue on. Reply to my loan said they didn’t jack up prices yet they did cause loan went up 50 dollars every 2 weeks and warranty or insurance or whatever hidden cost went up 40 they are legal con artists. Also said they would be in contact with me to discuss my review that also never happened another false promise from crooks.

wiccan love

They have helped me greatly in obtaining a loan. Yes I know I am paying high interest. That is no ones fault but my own. For giving myself a bad credit situation. I would give 5 stars but they had a mix up with someone else and got me confused in the process. But Cindy at extension 4106 was very good in resolving the issue and I am satisfied with the outcome. Thanks Cindy.

Richard Louie

I love working with Cindy Stella, she is very helpful and understands my situation when it comes to a missing payment. Would recommend her to anyone.

Jamie J

Speaking with Naomi today and she was so great! Helped me with my problem that was time sensitive. Would definitely recommend this company as they have amazing customer service and are so understanding.

Solomon Agdon

I thank James Harvey in a very special way for listening to my concerns and finding a solution to handle my account. Great experience!

Terry Lonsberry

I just want to say that I have been with lendcare since 2017 and in that time I have had the pleasure of dealing with Naomi Langdon .She truly is a great asset to the company she is very friendly and easy to deal with thank you very much .

Al KELLER

A deal with a car dealer went sour that leads to cancellation, Alyson, Brighton and Dave are to name a few that I have to bother every now and then but amidst the situation those people has kept their cool and professionalism towards answering all my inquiries- these are excellent persons to name a few at Len Care Inc. Actually most of the person behind the phone deserves praise except to the one named Imran, and I will say it again if whoever reading this review and happens to be greeted by a person named Imran hangup and call again for another CS to pickup the call. He immediately jump up to a conclusion and instead of helping out to de-escalate the situation he added fuel to the fire, Monday august 17, I made a lot of calls asking about a lot of stuff since it is my first time entering a contract for a car that eventually leads to me cancelling the deal which is not Lend Care's fault but since I am bound to them through financing agreement I have to call them up back and forth since I returned my car to the dealer but doing so still makes me liable to them. To my surprise this Imran person policed me and blame me for why did I not return the car a week ago and wait 11 days for me to decide, I don't know what to say as I was speechless imagine a rep who has no business or whatever you may want to relate it pointing his fingers at you that I should have returned the car a week ago. That was really rude and out of line, I immediately told him that a week is not enough for one to know the extent of how bad is the car as I told him that for the past 11 days I am discovering a lot of problem which makes me decide that I don't want to deal with that problem anymore. Frustrated and annoyed i still explain to him the situation and when he realized that he was wrong and I will keep on telling him what happen, for him to understand, he immediately made up a story that he has another caller on the other line and hung-up the phone without any second taught. I was thinking of taking out 1 star but for the sake of those people at Lend Care who manage to retain their composure and professionalism amidst a stressful and busy day I will not let this rotten employee ruin everything for them.

Jim May

I had a great experience with James Harvery very informative and had all the information I required at hand. Thank you very professional. Mary Lou

Alexis Racz

I want to give this 5 Star review for “Nishil” for his amazing knowledge and assistance yesterday. He understood my situation during this pandemic and found a way to help me get up to date with everything, just excellent customer service. I wish I could give NISHIL more than a 5 star review. BEFORE I talked to Nishil, I had a very extremely rude person named “MIKE”. With all due respect I don’t know why anyone would hire MIKE to work for this and any company that involves work with customers. When asking for assistance MIKE talks down to you and over you constantly. Every answer to you question is a threat and when I called Mike out on it he tried to back track with sarcasm. And he thinks he is bigger than the Lendcare company and everyone else…..He’s NOT at all. I’m happy and thankful with almost every one that has assisted me through my experience through LENDCARE so far with “Ceasar” and “Nishil” please give these 2 a raise. Thank You

Tyler Beauchamp

Frank Irwin has been a blessing in my loan dealings with this company. He is quick to communicate with and takes care of his clients. He definitely cares about your questions and does his best to make sure all your issues are addressed. I would happily recommend him to anyone needing a loan who might be in a bit of a financial jam.

Sandra D

After calling Lend care and speaking with Naomi. She was very understanding of my current situation. She went above and beyond not only to assist me with what I needed, but also had the ability to turn a bad day into a better one. Thank you very much Naomi.

Grace A.

Imran Fowzer was great. I called in to do a payment date change and was off the phone in less than five minutes. This is my 3rd loan with LendCare, and all my experiences with this company have been professional and positive. Keep up the good work team! Had a 2nd call in and spoke to Michael B for a payout quote. He was able to set everything up and I was off the phone in 5 minutes. I am not sure about everyone else, but with cheaper rates than EasyFinancial and Fairstone, I will not hesitate to borrow from them again if needed!!!

Len Brill

Excellent service polite and efficient thanks lendcare

Matej Mikulcic

All I have to say is, if you ever decided to get a loan from this company you will sometime, in the future regret it. The staff are very unprofessional, staff will cut you off the phone while you are talking to them, they will rob you and leave you in bigger debt NO MATTER WHO YOU ARE. Not even the bank is as greedy as these people are. This is the worst company my family has ever dealt with and has caused so much stress to our life. This "company" needs to be reported for their unlawful acts. but what goes around will eventually come around!

Carol

This company is brutal to work with, spoke to a manager and I would of gotten more answers from the receptionist. Seems like no one there has a clue as to what's going on. DO NOT FINANCE FROM THESE CROOKS.

Hilda Masiddo

Just wanted to give James a compliment here on doing a great job helping me with all my questions! Great guy to speak with! Fred Power

sheryl okeese

Brighton was great. Helped me out with all my questions.

Trish Worr

I was looking for a car to purchase and ended up to LenDale capital. When I learned that they are over charging the interest rate, I just told them...no I m not interested. Even after that their employee keep calling to sign up for the loan which is 29.99 %. I told them again not to call me and I don't want to buy , and I changed my mind altogether. A few days after I noticed that they run inquiry to my credit report , which made me fiercely angry. And upset. I wish I could tied them up with road in my truck and drive in highway

Victoria Sanford

I have nothing only good things to say about this company. Have talked with Sean Bansavatar may times and he is always able to provide …

adam dalman

Thank You for the great service and follow up James Harvey! I have had a good experience with lendCare and it’s a service I will use again in the future. Joan Blackmore

Diane Mallais Vibert

Paid off the loan in full, in an attempt to get out of dealing with them, still had to pay them the almost 60% interest on the loan. Every attempt to contact them was somebody else every time. Every call ends with promises of documents proving that they were paid in full, right up until they denied ever having an account. And then left a negative review on personal credit score, claiming late payments, even though they have no evidence of this. Only in it for money. Preying on people trying to put their lives together as they are the most desperate and not look at these reviews, just promises of money. Side Note: Their responses here on google reviews is them focusing on their appearance of being competent. Every response they make is very automated. Please pay attention and don't pay them anything.

Galaxy s8 Nathenator65

I was dealing with Sopan Pusparajah, a total pleasure to work with. I have had numerous difficulties over the past 13-14 months with Covid and employment issues including being totally desperate and thinking Bankruptcy was the only solution. Sopan did everything possible to help me and succeeded. Lendcare has solutions for people having difficulty and people like Sopan care about people and that is why I am thankful it was them I was dealing with through this very difficult time. Thank you Sopan and Lendcare.

MFL

Frank Irwin was an excellent associate to work with he helped me in my time of need during the holidays and made a quick effort to contact me back. Excellent service absolutely

Drew Dorion

Such a pleasant experience I had today. Usually these things are hard to deal with. I’m so embarrassed by all the debt of accumulated. The lady on the phone was very helpful in assisting with I needed. Leah has helped me gain piece of mind. Thank you!

Emiley Turcotte

I had called on September 11th and left a message concerning a payment mixup in hopes to get it fixed. I didn't receive a call back and was getting a little anxious. Long story short, I called in today on September 16th nervous, but Nicholas eased my worries. They honored my phone call date to keep my payments the same and processed the payment needed to keep my loan on track. Nicholas Sammy was insightful and very helpful when it came to my account. His explanations were straight to the point and he came through with getting the confirmation we needed promptly to fix this up. His expertise and people skills definitely show and are an asset to LendCare. Thank you Nicholas! Thank you LendCare.

Corne Pretorius

Lendcare is one of the best companies to deal with, they are understanding and very professional. I have never had a problem and always prompt service. James Harvey is a very great person to deal with. Thanks lendcare for everything.

syara simpson

Steven is my new bestfriend! When I bought my car I was p***ed at the dealership, they sucked and I was …

Brittney Paypompee

Awful people and a horrible company ! They do not care about you or your circumstances and they will ignore you and marginalize you to the end. Do not I repeat DO NOT get involved with this lending institution and go somewhere else !

Benjamin Badour

Don't do it. Had a car loan through this company. Went good for a few months. They tried taking money in addition to my loan payment and not out of my account without contacting me. They tried 4 times. I occurred NSF fees with my bank and of course with them. The account suporvior was rude. Don't get a loan from is company.

Lana Gavric

It was very well organized and i didn't have any problems ,no hassles. staff awesome to me not rude like some are. I would go back to them if i ever needed too

Gold Star roofing#1inc

They do not report to Equifax. As Equifax is the main provider of credit information to other lenders, this is a huge pitfall. If you're wanting your payment histories to show on both equifax and Transunion, I would look for another lender.

Malsum The Wolf

If you found yourself here there's a good chance you couldn't get approved with one of the big banks. My husband went to a local dealer that got him a loan here without reading through everything agreed to get a 13000 dollar car with 15000 interest. Rather than trying to help people they just take rob people in tough financial situations. Whenever you call for anything it's always "that's what you signed, it's your issue" it's best to avoid shady dealerships and their "approve anyone lenders".

Martha Martinez

Lend care was great help during coved 19 pandemic working with my budget. James the Collection specialist for lend care was A great help by working with me in scheduled payments to my paydays. I would Definitely be refinancing when I am done my loan.

Bill Roberts

In my discussion on my personal financial issues within your company I had an excellent experience discussing the ins and financial methodology with Annette Mark. She listened, demonstrated empathy and was professionally mature, friendly and knowledgeable in our discourse. I am and remain very impressed. Well done.

Alissa Streight

I just talked to James Harvey yesterday when i have something to ask about my loan and he politely responded my question and i'm so thankful he helped me with my problem. JAMES HARVEY is Easy to deal with and knowledgeable.A great customer sevice experience with him.

Apryle Joy Molina

If I could rate these people 0 stars I would! They are horrible to their clients! All they really care about is the money they're taking from you! If they could, I'm definitely sure they'd charge you just to ask a simple question! They're garbage.

Rosie Taylor

This place is the worst, after months of paying my loan I realize they dont report your credit to the credit bureau, they have some retarded interest rate, which I think people should really pay attention to. They whole game plan is to make as much money of their clients before we find out but in my case, this mean war..

Lisa Neill

Recently I had been though a horrific experience in life and then I discovered Rohan at LendCare who guided me through rough waters back to safe dry land. Yes there is a silver lining in life and and in my case Rohan at LendCare was an angel ????. Rohan I cannot thank you enough - - for being who you be and for your amazing customer care which is excellent. I am beyond grateful and others need to know that is in this seemingly sometimes crazy world that there are humans who are there to assist us in our deepest darkest moments. Rohan you are that one special gem ???? LendCare please take special care of Rohan (promotions, raises come to mind) in whatever way possible. He deserves the best because his customer care is the best I have experienced in a very very long time. LendCare you are fortunate to have Rohan be with you. Thanks, In kindness, Colli

Steve Lelievre

Nice nice easy service. A pleasure to deal with Michael

Donna Bishop

Just started working with these guys and they already purposely made me miss 2 payments straight now I'm up 40% interest with a hidden misc payment.

Tim Toeppner

Great company to deal with!! Thank you Cindy for all your help in getting my needs dealt with iso quickly!! Definitely recommend!!

TheBMAC2008

great company for financing recreational vehicles, no complaints, James H is always willing to help you out in anyway they can. ????

Buckem Rodeo Co

DO NOT DEAL WITH THIS COMPANY. THEY ARE THE WORST ORGANIZATION GOING. BRUTAL SERVICE AND VERY UNORGANIZED. THEY WILL HARM YOUR CREDIT RATING!!

Kyle Trudeau (Kyle Tee)

Do NOT ever deal with this company even if you are desperate! Outrageous interest rate of 42% and when you pay the loan off they tell you that you owe another $66 because it wasn't paid on that exact day. How about a thank you for never missing one payment and for paying the loan off after you paid thousands of dollars of interest to them and lining their filthy pockets. Ripping off people who need it the most like this should be illegal. Also, 100% do put a block on their next payment due even if the loan is paid off because they will try to take that too!!! I would give 0 stars but 1 star is the lowest you can rate it here. *****Since there is no area on here to respond to your remarks I will place this here. I do have the signed paperwork here and my interest rate was over 41%. Would you like to the contract that I do have in my possession?

Janelle May

Was very helpful in keeping my payments in order thank again Frank Irwin for your help

Larry Lewis

Anything I can write about Joanie Gallant is less she is the best person to deal with and her service is Excellent with great attitude to help customer she really understand the pulse of her customer Joanie Gallant is breath of fresh air to deal with Lend care has best team I been dealing with them from 2017 and always get the best deal and awesome service. Keep it up!!!!!!!! Nandish K

Mathew Joseph

Thank you for your service and a special thank you to Cindy Stella today for your help in organising paying off the loan. Great place to obtain a loan for an older boat, they are the go to lenders for this.

Donna Mckinley

Worked with employee Sean Bansavatar on closing my file and getting the payout for my loan. He was courteous, helpful and very knowledgeable. Helped me efficiently through the process. It was a pleasure to do business with him. The 2 …

Plucibens Raymond Frézin

Terrible loans, you have to pay interest for three years and then you can pay principal. If you have any issues they will not look to help you or try to resolve your problem. Run away from this and save your money.

maricel medenilla

I have talked to Naomi today on the phone to make payment arrangements, as this month has been a struggle for me and she was very understanding and helped me out and answered all my questions. I can breath a lil better right now because I don't like to get behind things. I really appreciate for her help.

iamdjchozen 1ne

Gave us loan for our trailer easy to deal with and prompt !

Lee “NotLeeRoss” Ross

Lend care staff are very knowledgeable and friendly and do their best to work with their clients. Naomi was more then helpful! I recommend this to anyone look for financial stability!! Thank you

Jen Davis

This is my first time financing with the help of lend care, of course the last year has been difficult for most of us but lend care has cooperated and has great service, hope to enjoy more of your service in the future

Marcel Gagnon

Have been in a bit of a bad financial state lately and just after making one phone call to James Harvey at ext 4133 I started getting everything figured out he has been more than patient and understanding with helping me on my debt issue thanks!

Mervin

I want to thank Michael Boscarino for outstanding service that he gave me.

Angela Carulli

great people great service. Sopan is very easy to work with. And easy to talk to

James S

Brighton got in contact understanding . my financial hardships . and gave us options and explained how they can help us out . great personality understanding . open to work with people . instead of like most companies abandoning you off to collections . awesome A1 service!! ????

Dustin Fournier

Best experience ever dealing with James Harvey at lend care

Maxine S

Customer service is above and beyond. Great people to deal with. I definitely recommend them!

Rupal Sen

Lendcare is a great company to work with. They were able to work with us so our family could get a trailer to enjoy the summers. They work with the client not against them. I have had the pleasure of working with Frank Irwin, he is an amazing customer service agent. He listens and helps you out especially when things get a little out of control with Covid. He is always responding to emails as fast as I send him one which sometimes is a lot lol. I recommend Frank and Lendcare for all your needs.

Lakefield Properties “N8Dawg”

This is the worst company I have probably ever dealt with. I have had nothing but issues working with this company. The first issue started from the second payment we ever had. They told us they would take payments out every second Tuesday, which they did take the first payment out on a Tuesday, but they decided that they would change it to Mondays without our knowledge. So, given that we load the account with the amount we need on specific payment days, they pulled the payment a day early and then charged an NSF fee. so we thought, "fine whatever that's not a huge deal even though it was miscommunication on their part". Then the next payment came out the next week (a week early) but this time it was $100 more. We called and they said that they charge a 10% interest fee for every payment going forward after an nsf happens. when we spoke to the representative about it, she said that she would take off the extra 10% because it was their error but they would not backpay for the extra interest added on that payment. When the next payment came out it still had the 10% interest on it so we gave it a few payments to see if they would reinstate the payments to the original amount as they said. Not only did they not lower them back but they continued to pull payments and reimburse them as if there was an NSF however there was always the proper amount in the account. Each time they did this charging an extra $50 nfs fee and then take the payment. We called AGAIN to figure out what was going on, and after dealing with an extremely rude representative that quite literally talked down to me and told me there was "no record of us calling the first time" she told me she would be "doing me a favour" and assured me yet again that they would be lowering it back to the initial payments. she then sent an email confirmation that that the interest rate had been reversed and that the next payment would be October 11. On October 4th they pulled another payment which resulted in another NSF fee applied. Not only was it a week earlier than the scheduled payment, the amount they took was also STILL including the interest. After calling yet again to speak to someone about the matter, the representative informed us that they get calls about the same issue multiple times a day. I'm not sure what kind of backward company this is but they're literally robbing us. I would strongly recommend against using lendcare for any of your financial needs because they clearly do not "care" about their customers and are finding ways to charge more. Not only did our $33,000 loan turn into a $68,000 loan somehow BEFORE they were charging the additional 10%, they also had no paperwork to show any sort of breakdown of payments with this applied interest. Basically all we have been paying is interest and nothing toward the actual loan. At this point, the interest costs more than the actual loan. This so so crooked and I'm VERY disappointed that this issue is still unresolved. Needless to say I will never work with this company again. Unless you want to lose thousands and thousands of dollars, I advise you look elsewhere.

Lorisa Larson

They have some great people working for them including Sopan, would recommend if you have low credit

Nessa Blank

Though the circumstances for my calling in to LendCare were unfortunate, I was lucky enough to speak to a great representative that made my experience fantastic. He was very helpful and engaging, and went above and beyond my expectations. He has kept in touch to keep me updated on the status of my file and will continue to make himself available to me should any issues arise. I am very satisfied with the service I have received and hope you have a similar positive experience.

Charles Burns

They great to work with.

Amanda Carmichael

After recent review of my credit report there is no tredline with showing balances or payment history. After asking the company they stated my transunion reports are up to date, which nothing shows. When I asked about transunion I got the response "LendCare’ s Management has taken a decision to report to TRANSUNION. I am unable to comment on anything relating to Equifax." I was sold and financed a vehicle at a high interest rate as being the only way to rebuild my credit. So after a year of on time payments and the assumption of building credit paying high interest it hasn't impacted my credit in anyway. Although they choose to not report to equifax, I'm sure if someone missed a payment or defaulted on their loan they would be quick to mention it on their credit report. So if you are financing a vehicle with the intentions to repair ir build your credit I wouldn't recommend lendcare.

Paula Norton

Be Aware of this Company, They Will Rip you Off!!! They Increase Payments Without Letting Us Know and when I call them to ask They can’t even Explain me why ??? Customers Service are Rude and Does not know what their doing!!! The Contract that I sign is on the picture and now they are charging me added 5 dollars amounting to $149.40 without even telling or explaining why and why??? No note, no email , no call as in nothing at all… They are Scamming Us!!!

Lori Kapler

I am a customer with lendcare. I need help in some personal matter. So, I called Carolym Williams and she helped me. She is amazing and very helpful. I really appreciate her for helping me.

Cullen Harper

Lendcare is awesome!! James Harvey is exceptional to work with!! He really understands that times can get bad and that it happens to the best of us!! I would recommend lendcare to anyone and to ask for James Harvey!

Archie Fisher

Talked to Anthony. Very helpful. He understood the situation and fixed it

Paul Lynch

IMRAN FOWZER at lend care is the best as she worked very hard for me to get a big matter settled very happy of the out come A ++++ keep up the great work

Scott Kievit

This is by far the worst lending company that I have dealt with in my time of financing. They are extremely hard to work with, they seem to withdrawal payments when they feel the need to, they don't keep the arrangements that are made, the customer reps are rude, the interest is also extremely high, and are not in anyway willing to work through solutions with you. Please beware and re-think before deciding before you agree to get financing from them.

Pablo Morales

I borrowed 10.000 for a boat, they charged me in fine print 5000 for the loan, total owing 15.000 on a 10.000 loan!!!! Stay far far far away from these crooks! Either find a better lender, or simply go without! I regret this decision with every ounce of my being!!!!!!!

Dave D

I had to change my payment dates and make a few other plans concerning my loan. They customer rep was polite, helpful and understanding. Everything was taken care of to my satisfaction. Thanks.

Tom Policicchio

Interest is too high on an air purifier. Paying double. I highly recommend not to deal with this company. Just a money grab. This review is about my grandma. They swindled her into more payments and did not give her filters or nothing. Poor place stealing from vulnerable people. Shame on you!

Virgo Hermit

I called in today to ask what is my full balance coz I’m planning to pay it off. Bought a Rainbow Vacuum through this financial institution, love my vacuum but realized that I’m paying very high interest rate. Anyway, I wanted to leave this review specifically for the Customer Service representatives. First, I got hung up on. And I called again. The lady rep answered. Asked for my balance again, i just happened to mention that I got hung up on. Instead of apologizing given that I am still a customer and she didn’t even know how it happened, instead she said, “ are you sure you got hung up on? Or maybe you disconnected the call? “ I was like, seriously?! I noticed even when they ask for account / personal information, not even a please and thank you. You guys are working with people living in Canada, a country that is known to be having the most polite people in the world. Customer Service needs a serious improvement. It’s another smart and simple strategy to attract more customers to keep your company growing in case you are not aware of it.

Andrea Juarez

Cindy was extremely helpful and very friendly To deal with. Excellent service!!

lucy kings

Terrible customer service, do not work with you and are out to make money from anyone they can. Hidden fees everywhere, out to soak you anywhere they can.

EJ Bayona

Hi there I would like to day that the agent that helped me Rohan Sekhar was Awsome and helped me out so much

Eddy Sweets

Lendcare is actually one of the worst in customer satisfaction. I've never seen something like it. The way they treat customers, just prove that are about only your money. It may looks like they are listening, at the end of the day, it's not. If I had to advise anyone, even for a lower rates, don't deal with this company.

Jane Marshall

If you bounce a payment they take 75 for NSF, which is a waste of money for me and free money for them. I begged them to at least put 75 towards my principal during these tough covid times. Frankly, they are uncomapassionte money hungry lenders who really don't give care.

Gabriel Goree

I like everyone is suffering the effects of this pandemic. However, I have been trying to find out why Lendcare has pulled from my account several times before the agreed upon date. Everytime I get penalized a $45 from my bank and Lendcare. I can afford this. Everytime I explained this, they give me the absentminded agreement and say they just need to pay. Meanwhile I am broke. Tried to explain and now one listens. Now I am getting repeated harrassment calls for a payment. I can not make anymore agreement it cost too much and I am still in the hole. I am a single parent of 5 children and I feel like they are taking advantage of me alot!

Tammy Harris

There no help i tell them what to take so i could pay my rent to but they dont care they drained my account no food and no roof for this guy thank you lendcare

Cassandra Fletcher

A case of the right hand doesn't know what the left hand is doing. Was paying a loan for just over 72 dollars a month. Then I was charged over 174 dollars this month. Called up and asked what was happening. They said it was the last payment. Next day another payment comes out just over 81 dollars. That was my grocery money. So I called up and again told this was my last payment. In the meantime my son and I have no money for groceries until the middle of the month.

cherwin ocsena

Jermaine Kentebe and Sopan have helped me so much throughout this pandemic exceptional customer service I mean you have five stars I'd give them a 10 if that was possible great communication very understanding I'd re finance with lendcare

Kellie Gauthier

Through this outbreak, Lencare has been by my side helping me with any problems that occurred. Just today Josh McLean helped me with a payment change date. I am so very shocked on how this company has treated me as a normal person, enough to feel like part of their team. Excellent work to Lencare, and keep safe.

Neshe banicio

I would like to commend FRANK IRWIN for his SENSE OF URGENCY in granting my & my husband’s request without sacrificing the interest of his Company(Lendcare) A big 10 for Frank. Thank you Frank.... We are a happy customer of going 1 year now. More Power to LENDCARE.

Nelia Banawa

My loan person Naomi Langdon is amazing can always call and get a answer and help me with my business at any time. Very nice polite and a great person to deal with for you business

C&D

Annette helped me so much more than anyone else at LendCare. She will never know how much of a blessing she was to my family and I as we are going through hard times. Her patience and understanding are much appreciated.

que muhammad

LendDONTcare! Paid my loan off Sept29, resulting in a credit balance. Called mid October to inquire and promised a refund into my account in 5-10 business days…well here we are Nov12 and no refund. Despite calls and emails from me I just get the run around. Also in yr 2 of my loan I had a personal family tragedy. In the chaos I deposited my car payment into the wrong account…didn’t realize until the bank nsf came in…I called and provided bank statements showing the money was in the ank but wrong account ask for leniency due to death in family…they didn’t care, instead increased my monthly payments for six months as penalty. At the end of six months I had to call twice to get back to my original loan payment When I called earlier this year to check the balance they said “oh we never charged you the nsf fee from 3yrs ago so we’ll charge you $75 now.” DO NOT USE THIS COMPANY FOR YOUR CAR LOAN.

Derek Bowey

I have paid my loan in full amount in May 2020, a month ahead before loan kicks in to avoid any interests. BUT TO MY SURPRISED, TODAY, THEY TOOK OUT MONEY IN MY BANK ACCOUNT!!! I CALLED AND THEY SAY THE PERSON WHO I SPOKE TO FORGOT TO PLACE IT INTO INVOICE THEN IT WILL TAKE 8 TO 9 DAYS TO REFUND MY MONEY.... HOPEFULLY IT WILL NOT TAKE LONGER THAN THAT !!! PLEASE DO YOUR JOB PROPERLY!

Scott Crandall

My customer care rep, Tanisha La Rose, is fantastic. Anytime I’ve had to contact customer service, it’s been quick hearing back and always super helpful. Impressed!

Chris Muise

Worst place to have a loan. A year ago, my loan was $4500...I did 13months of paiements and call them today to pay off the loan... I own them $6400 loll. In top of that, because I want to pay it tomorrow and only can sent them by mail, I have to pay another 107$ monday and will give me back 6$ for credit. Never never ask them for a loan The cheque I received was 4500$, explain how my loan end up at more than 7200$ ????

Ashley Laflamme

Lendcare are very reasonable! I want to thank James for helping me out when he can! I'm having a great experience with them so far! ☺️

Chantel Cameron

Had a misunderstanding with a payment on my loan. Spoke with Naomi and she went out of her way to address the issue and make it all good again!!! Very professional and pleasant to deal with. Long time customer and happy . thanks Naomi!!!

Keith Switzer

I was going through some hard times and had issues with payments for a little bit. I explained what was going on to James Harvey, and he never made me feel bad for being in this position, and gave me hope things will get better. He took the time to help me get back on the right track. Very impressed!

John Seeder

Jermain was more than compassionate and understanding with my financial situationation and together we were able to find a suitable arrangement for my loan. Thank you for your flexibility and being good at what you do!!

Curtis Joe Ulmer Preston

I have been dealing with this people since March and i has been a nightmare. They take money whenever they want. I asked for proof of my payment schedule today and was told by a "boss" that it wasn't her job to make sure i have my payment schedule....uh yeah it is. I did miss a payment but when i asked to work something out they said they are going to shut off my vehicle and send a bailiff to collect it. I am not sure where in the legal code this is but I would love to see proof of this legality. the boss said i called her this morning and was rude... I was at work and don't even have a phone right now so i am not sure how that happened. I asked her multiple questions and was not getting a response but was getting talked over and demeaned repeatedly. I don't want to deal with this company anymore but i do not have a choice as my credit was ruined from my divorce. I have consulted a lawyer and he will be looking into the legality of all of this and already he said they can't take money out of your bank account without written notice. Doesn't matter if it was a missed payment or not. IT ILLEGAL to take money whenever you please. I put up with the higher interest rate and when I asked for compassion as I had a miscarriage this week, I literally got yelled at and hung up on. I am not sure how this is good customer service but I hope this gets read and someone can deal with this as right now it is unprofessional and i have emailed where i ask questions and don't get an answer to that question. I really hope you steer clear of this company if you have any other choice as I wouldn't wish this headache on anyone!!

Allan Janes

I used Lendcare for the purchase of a holiday trailer in 2019, and today I have sold it the process to close everything up was great. Naomi, did absolutely everything to accommodate my needs in a very timely manner.

jordan robinson

I was just speaking to David Ebenezer from LendCare. This company has some of the most outstanding customer service I have had the pleasure to experience ever. You can tell by the way a company treats a person over the phone, how they regard their customers. Sure it's a higher interest loan, but it's our personal responsibility as customers to read and understand what we're getting into when we sign an agreement. They don't charge any fees or penalties for making extra payments to allow you to pay off your loan sooner. At a time when we had a need, LendCare was there to assist us, and they've been there each step of the way, with genuine compassion, understanding, and just old fashioned human decency no matter what the situation is. If ever in the future I find myself in the need of some company who offers the services that LendCare does, it is the company that I would want to be working with. Thank you LendCare for having such amazing people working for you that make your company one of the good ones. I hope that you treat them well and appreciate them, because many of your customers sure appreciate them.

Marie Anne

Sopan Pusparajah has been a god send to our family. We have been struggling with COVID and Sopan has been a superstar. He is patient and always has a solution ready for us. He is Friendly and Knowledgeable and a great guy to work with!! If I could give more stars I would!

Danika Asuchak

This is one of the absolutely worst places for customer service and to do e business with PLEASE AVOID . There are other financial agencies that have well trained agents who will provide quality customer and financial service. It will not matter who you speak with regarding your requests.They are extremely rude ,abrupt and disrespectful to customers and poorly trained. YOU DO NOT MATTER TO THEM. This one of the poorly managed financial agencies I have ever had the experience of dealing with. TAKE YOUR BUSINESS ELSEWHERE!!!

joey youden

I had a good and immediate help from Frank, Customer specialist -LendCare. Well appreciated for a job well done. Good customer relation and very professional. Thanks again????

Gabbie Joseph

brutal interest rate, terrible service....scammers.

Mikey Monkey

Thank you so much sopan for your excellent service your a very kind n friendly service 50 stars

todd traynor

I was with LendCare for 3 years and every time I called customer service I always felt disappointed and taken advantage of. The customer service representatives have no customer service skills at all. Until I got ahold of Naomi L. She was kind, personable, and I actually felt like she cared. I always felt so much better after we chatted. I am grateful to have chatted with her, but even more grateful I no longer have to deal with LendCare. Thank you Naomi, you’re a rockstar!!

Brad Yung

I made arrangements to pay $200 every month. My account balance shows just over $3000 and yet one individual from the company says I owe just less than $6000. The company has also marked in my credit report that my last payment in February went unpaid. She also said if I had an issue that she would be able to move a payment which I had asked for and she never bothered to respond or move the payment. Luckily the issues with my paycheck I had were resolved on time to be able to make the payment.

Jarid Robbins

Dealt with Jermaine K numerous times. He was insanely professional and always made my experiences great. He really shows compassion and a drive for his job. He deserves praise for how great he is.

Steve Betts

We have had very positive interactions with Lendcare. Our financing was set up initially smoothly and efficiently. COVID caused some financial concerns and Lendcare worked with us to solve them. Sopan has been exceptionally helpful and has solved any issues I have present in a quick, efficient, respectful and courteous manner. I highly recommend them.

arthur chamberlain

Naomi was very helpful, she answered all my questions and helped me set up a new form of payment, waiting period wasn't too long, if you are considering taking a loan I would recommend checking LendCare out, it's the second time I have taken a loan with them and I'm pretty pleased with their rates and flexible payments.

macayla hanmore

I would like to take the time to say how lendCare has been one of the most amazing financial Institute I have ever had to deal with , they have show compassion and patience with me this past year I’m sure everyone has had a rough go I’m sure but LendCare works with you and makes life a lot easier I want to take the time to shout out to Sean your awesome and have a great way of handling things so we are both happy keep rocking it buddy cheers

Dee Mcknight

Hello , i’am a new customer that just bought a vehicle and LendCare is the company that gave me the loan for my car. I hope everything works out with this company and we can establish a reasonable relationship over the course of my loan. I’m only going to request one thing from LendCare. My biweekly payments come out on Tuesdays so I hope after I pay my first payment, I can call LendCare and tell them that Friday’s work best for me to make my biweekly payments to them. My dealership where I bought the car told me to call them after my first payment comes out and then mention this to them. They told me that won’t be a problem so I will call them after my first one comes out. Thanks.

karl sider

Very easy to deal with and very helpful! They went out of their way to help me over the phone in a very timely fashion. Highly recommended!

Wayne Harrison

James Harvey is a great person he helps a lot . awesome person .

Hayden Holick

tks james everything went great good guy to talk to

Robert Cochrane

Ok where to start i went for a $ 5500 loan at the time I got the money and when my paperwork came i had to pay back over 14000 over 5 years how can a loan company be so hard on a person to pay back 3 times the money then in the two years I traded my trailer in for a new one at the time I own 6500 on it so the bank bought them out then in the last two weeks they kept taking payments for my bank I call them and they told me they wasn't bought out they lie to me they even knew what bank was sent the money to them so people never get any loan for this company

Baron Family

Spoke to customer service/accounts wanting to pay my account off in full before the payment plan started. Great customer service & happy to hear that my account will be closed. Love not having a debt. This vacuum is life changing, by that I mean, our allergies are so much better now using this 2x a week. It really does filter out debris and airborne germs, the proof is in the container of water when you change it! I would most definitely recommend this product to friends, family! THANK YOU! Thank you to Imran Fowzer for professional, courteous service!

jesse kerr

I have to admit, things started off rather rocky. I felt I needed to reach out to a more experienced customer service representative and was fortunate to contact the company representative that responds to the reviews here on Google. I was quickly passed on to a supervisor who literally found and adjusted the discrepancy within 24 hours. There maybe an issue of training lower level staff but everyone has the chance to grow and improve. Thank you for putting my mind at rest.

JON LANGEVIN

I was speaking to Naomi about a situation that i had with my bank account. It was hacked. I decided to close my account resulting in my file having an nsf on it (75.00 charge) i spoke to Naomi about it and Lend care was great enough to take the fee out!! I would definitely recommend lend care to everyone. Great customer service.

Jocelyn Stevens

Review is based on the customer service I have received from Micheal and Dave . both very easy to deal with and talk to. i give them 5 stars.

Afif H.

Always a good experience with this company

Ind Ram

Talk with bryce or brice idk how to spell it but hes the man. Hes a absolute beauty loved dealing with him treated me well like one of his own!! Made the experience way better

Byron Smith

On October 11, 2019 my wife and I called up the head office of the LendCare asking them the remaining amount to be paid out as of October 15, 2019. The personnel communicated the amount to my wife and informed her that the total paid out will be reflected in our bank on October 15, 2019. I've checked through the amount given and realized that the accrued interest for the remaining months which was 13 months before it matures were included. There was no benefit of paying earlier 13 months before because the accrued interest were also included in the earlier paidout. I've called up the LendCare office again and wanting to discuss with the manager on the error charged to our bank which he seemed didn't understand the concept. I explained to him that the paid out is overstated with the accrued interest. He got confused and insisted that, that is their way of charging which to me is a broad day light ripping off its customer with the wrong computation. It just shown to me that the manager is so ignorant how financing works. We would advice never use this financing company again in whatever financing plans in the future. October 23, 2019 - our response to the company's response below: Since I can't respond to your response below, I will add my comment here on your explanation. The early paid out that we made earlier had no benefits for us because the amount we paid out early is still the same total amount if we continue to pay the monthly payment till November 2020. So this is just to show that the amount we early paid out had included the accrued interest should we continue paying the balance monthly.

Taylor Gerry

Sopan of lendcare specialists? If far by the best most caring person ? In lendcare .he has made me feel? So much better with this horrible exsperience with my past due paymnts ? He is a wonderful listener and cares thankyou soo much

Edward Harvey

I would never recommend lend care to anyone, getting a loan from them is fine, but never take the extra insurance that they call and call and continue to bug you till you take the extra insurance. If you take the extra insurance from them on any vehicle, rather it's a car or bike or snowmobile, and if accidents happen and that vehicle is no longer driveable and your own insurance pays it off cause it's a write off, lend care still expects you to continue paying on that extra insurance coverage no matter what, as if it's your own fault that accidents happen. Why should you have to continue paying on something that you no longer have, due to fire or collision. They sure know how to screw people over that's for sure!

Yesha Minamoto

I really want to thank Michael B extension 4122 for being an asset to me and to lendcare. Covid has been awful and Michael helped get me and my wife through it, quite literally saving my credit rating from tanking. Lendcare is one of very few stand up companies to borrow from. Thanks Michael!!!!

Chris Dubroy

This year has been a struggle financially for everyone, and the representative Sopan has been extremely helpful in alleviating some of that stress by understanding my situation. I recommend him highly as a Lendcare representative.

Darren Sabourin

If I could give give zero stars i would, these people have absolutely no customer service skills. A man named Jermain threaten me by trying to use his name to intimidate me. I went through several representatives in the last 2 days and only one of them had any manners. This place is absolutely trash and complete theives at that. Avoid at all cost. Horrible horrible Horrible Horrible! EDIT : the response is about a payment problem HILARIOUS! I CONTACTED THEM TO GET PAYPOUT DOCUMENTS THAT I STILL HAVENT GOT! THIS IS A JOKE !. Im reporting them to the better business bureau.

OneTrip

Today I received a phone call from Brighton Sritharan one of the great Representatives at lincare everybody whom I've spoke with at this company has been great to deal with whether you're up whether you're down whether things are going well or not if there's an issue you call them they're glad and happy to help you unlike a lot of companies out there even if you're going through hard times they want to work with you they don't get cranky and and greedy and what have you they do everything they can for their customers thank you again for all your constant help

David Culos

I spoke to Sopan this afternoon and he was absolutely awesome helping me with my issue. He went above and beyond to help me out. Awesome customer service, he made my day.

Joanne Leblanc

I have been with lendcare for almost 2 years during the pandemic my wife lost her job completely and my hours where cut back. We asked lendcare for a deferral for a few payments and while all of our other creditors gave us up to 6 months Lendcare gave us one they couldn't give us more due to it being an instalment loan. That being said our credit manager Rohan Sakura was able to help us out to try and get back on track .

Ceri & Family

Just recently acquired a loan with these good people. They even reduced my rate of interest. The person that got me the loan originally told me I had to make biweekly payments. But I was able to get a hold of a young lady by the name of TANISHA LA ROSE and she was able to make my payment monthly instead of bi-monthly which is the way I originally wanted to have it. I want to thank Lendcare for this opportunity and particularly Ms LA Rose for her help and getting this matter straightened out very quickly and efficiently

Jim White

James Harvery gave excellent customer service when I had to call about my loan and getting payments switched to a better time frame for me.

chris witkowski

Micheal B called me today and helped me get my account back on track but also took a few minutes to educate me on a few things I could do differently in the future to help out to my benefit. Definitely going to be my go to person for any questions or concerns!

Magan Gagnon

Absolute terrible customer service and customer care. This company is looking for nothing other then to give you a headache and high interest rates. I called them with a few questions and was rushed off the phone and seemed like they had …

Caleb Bowser

I will never ,ever deal with this company again,they try to take unauthorized payments out of your account which leads to nsf charges on both sides. They won't take payments tou try to make with credit cards. They charge you nsf fees without telling you when they try to take payments our of an account they know was closed.due to them trying to take out.unauthorized payments. They try everything in their power to cost tpu more and more ones. All this and my payments are always up to date. I can't believe they get away with the stealing and living they do. Run from this company,they will lie.and steal . They should be closed.down.

Mark Wiszniowski

Sopan was very understanding and went an extra step out of his way to help me! Greatly appreciated

bender m

I will never recommend this company to anyone they lied before I signed the papers starting that my interest would go down after time of good payment I been paying on time for 3 years and my interest will not change cause it's an open ended loan so I'm now stuck in a ridiculous high interest loan so for a 15000 loan I will be paying almost 50000

Brad Hermanson

Wonderful service. Frank made handling my file and request so easy. I like dealing with companies that are local and humane. The loan was expensive but I am glad to have worked with Frank.

Catherine Floro

The customer service representative James Harvey was very helpful, quick and addressed all my questions and changes promptly, very pleased with the service.

EJ San Jose

Big shout out to Sopan, he has been amazing at helping me navigate through the loan process with ease. Customer Service is such an important part of any business. ????

Mario Venafro

Shout out to James H for his assistance about the payment that I wanted to do. Very accommodating. Thank you for the good service.

iancooll12

The customer service I have received from John Mahinda has been second to none. The help I received and the speed in which it was done is amazing. I would recommend anyone to use this company and again thank John for his customer service and help with my loan

Terri Whiteacre

After dealing with some not so nice and rather rude customer service reps, James Harvey has been absolutely wonderful to work with, any questions or account care, he is always responsive in emails and phone calls and helps as best to his abilities and gets back to you reasonably fast!

Neneth Baler

Leah was wonderful in getting this issue resolved. She showed such patience and understanding in this delicate situation! I appreciated her treating this as an individual situation! Thank you again for all your help!

Chris

I would like say that the lend care have been very good to me and helped me out in a difficult time. There customer service specialist are very kind and curtious. The customer service representative that handled my issue i had was was beyond helpful and polite. Thank you Naomi for your help and treating me like a valued customer.

Parminder Singh

My rating isn't for LendCare but rather their worker Sopan. Sopan had excellent customer service and had my issue handled within minutes!

Tint Master

I had a great experience speaking with James H today. Called in and was worried about a payment potentially bouncing on my end due to other issues and was re-assured that my account would be fine and we could work through anything in the future. It's refreshing to have a company actually care about its customers, especially with times the way they are with the pandemic. Alleviated a lot of my worries. Thanks James!

Meg Sherren

The employees are rude and they are just after your money they need retrain Ning on customer services

Gail Gibson

Very quick in the processing of my loan. There was a slight miscommunication with myself and a customer service rep and my payment schedule was messed up. James Harvey helped me rectify the situation and get back on track

Shelley Mitchell

Payed for warranty and loan protection. When called about buy out of loan was told to cancel warranty and would get refunded. Called about refund and was told I would not be getting one. So I payed $4100 on a warranty and will not receive any refund on unused portion of 119 payments. Nothing but thieves and liers.

Rob S

I never do the feedback stuff because I believe your supposed to assist in excellent customer service experience in regards to customer service. That said; my customer assistance agent named LEAH GAGNE has repeatedly gone above and beyond month after month to see I can in fact make all payments month to month. Its been extremely stressless experience. My experience dealing with her has me now smiling just hearing her voice on the other end. This to me means everything. The agent I had before was downright rude and very un-flexible and treated and spoke to me as if I was a criminal who is asking to pay a portion today and the rest the following week. She said no way, your looking for the easy way by paying on other bills to exclude this and the way she said this was aggressive and rude directly in ways I had to tell her you cannot talk to me this way. Shes since been let go because of other complaints exactly like mine. I almost said keep the car i cannot take the stress of ever speaking with her again if I needed her assistance with arranging or rearranging pay periods that fit changes that occur or life circumstances that come up. Since then not only has my experience been just delightful and as easy as being honest and sticking to my agreements with LEAH GAGNE I know if I need assistance I will get it and will be as easy as ok no problem MR. Mayfield its set just call me if there any changes. Its extremely important that management of LENDCARE know who is giving service excellence so their agent knows they're being appreciated and acknowledged for their efforts. This agent LEAH GAGNE is one of a kind and I'm looking forward to the next few years reaching the goal of owning my car. Thank you LEAH GAGNE for such excellent customer service not just once or twice but every call or emails we make and bravo to LENDCARE for making such huge changes from the way they were 2 years ago to today and going forward! LEAH GAGNE please never change a thing in your efforts and as a a good person as you would be a star in any organization due to your efforts to listen, speak and work with in assisting me and being human and not robotic in approaching hurdles we encounter as clients. I cannot say enough here but LENDCARE needs to know this professional they have here as their agent is an amazing person and a great asset to their company! Recognition for service excellence is a must and she is very deserving. I also want to add...the pandemic, she worked with me and also sincerely wished me safety during it; my mothers passing a few weeks ago she sincerely recognized how hard it must be and emailed me condolences. This is what rapport is...and she is such a professional in every aspect of her position that I feel as if I also made a friend just by being treated as a human and not just another number to force payments on but working with me to see they get whats owed in a way that all are happy. LEAH GAGNE; I very much appreciate you and thank you, and also to LENDCARE for adding you to the team and god bless you all for the changes you've made. I'm so happy I stayed with you and again, I look forward to continuing business with you through not only an amazing agent who delivers customer service excellence but an excellent human being! Thank you LEAH GAGNE and thank you LENDCARE for you changes you've made within the past 2 years. The difference is night and day of a difference! Charles Mayfield

Kyle Rich

well let us just write a rev about Ol Frankie bones, I am AL and Frank is an action guy and will not let another Fellow Canadian starve, i just got back to work and this guy realised , Ol AL Capone is gonna be hungry at work, cause his first pay is only a couple of hours and the guy would be f...d! So this guy made it work. Now that is what leaders are made of and if he does not get a raise or a promotion, just for his honorable act. Then new leadership is needed at the top. Way to go frank, helping up another Canadian, my fellow Canadian brother, helping up , not out, big difference. I would go to war with you anytime sir and fight by your side cause i know you would not cower and cringe from a good ol fight! Amen

Ariana Collum

They are the worst company. Unprofessional and give you a hard time over any request you make. DO NOT GET A LOAN WITH THEM. STAY AWAY. YOU WILL BE STUCK DEALING WITH UNPROFESSIONAL PEOPLE.

Shawn Edwards

I really like this company. Every time I call (which is often lol) I get wonderful customer service. Cindy Stella in particular is outstanding and very informative. They may be a bit more expensive than others, but at least I know I can get the proper customer service and friendly service for all my needs and wants. For me it’s worth it. ????.

R F

Frank Irwin from lendcare is very friendly and willing to help whenever I need it. Thank you very much Frank!

freddy payne

I have a atv loan with this company on mar 18th i had a payment come out during the world pandemic. I was off work low hours and trying to figure out finaces due to the pandemic. I missed a payment i called and explained why they didn't care. Not only is my interest on the loan 23.99 percent because of the missed payment they add 10 percent if u miss a payment so there for in this crisis the not only raised my payments they call me on march 25 2020 saying just would like to know are u paying the missed payment this week. Before all this i asked is there any way to not have this 10 percent added on they sayed sorry contract states this. This place is a joke they look at dollar signs do not take into consideration that millions of people are affected by this and they dont care they raised my payments during a lay off and continue to want money. Not make any attempt to compromise. Absolutely the worse finance company i have been with i do not recommend.

Don Mierzwinski

Great company to finance a vehicle through. Got behind a few times over the last year and both Dave and Naomi were very helpful in working with me to get caught up and still have use of my vehicle. Very much recommend Lendcare!!!!

viv fontaine

James harvey is by far the best one ive dealt with through lendcare, hes the only one who has been able to actually work with me to resolve any issues from previous employees who cant seem to figure anything out. Thank you james!

Vlad Huxley

Horrible experience from the very first payment. From miscommunication, to changing payment dates, to taking payments out when they weren’t supposed resulting in nsf fees (with no reimbursement btw). Bought out my loan on Nov 17th and had a credit of almost $200 that was supposed to be deposited within a week, waited two weeks - nothing. Called and they said “I needed to request it in order for it to be deposited” aka if you don’t request it they hold it and don’t tell you until you contact them. After being told it takes up to 10 days I waited and waited then called back probably around the 15th or 16th of December and was told the request was never processed so the gentleman I was speaking to said he would put a rush on it and it should be within my account in a maximum of 4 days. Well here I am, over a month later waiting for one little refund. They are quick to take money out of your account but not put back what they owe you. If I could give this company 0 stars then I would. Absolute disastrous experience. Highly would NOT recommend.

6401ZSST

KUDOS to loan care specialist Michael Boscarino in the billing & collections department. He approached me actually listening to what I was saying. Instead of taking a punitive approach as the other reps I had the misery of speaking with had done, Michael instead offered to HELP me sort everything out. As an elder woman I am not as familiar with computers as I would like and so it was difficult to have payments started because of incorrect banking information the original sales agent had jotted down and I had no idea of how to correct. Michael has taken a human approach instead of an irritated not listening approach with this customer which I found so refreshing and helpful. I now have, thanks to him, my account set up correctly and payments can now be made on time. Maybe he should be a trainer on how to speak with customers to avoid numerous calls being made to customers resulting in screaming matches or hang ups . I highly recommend him. Sincerely, Candice McCargar

Jon Adsit

Not good customer service at all. Don’t care at all lean care is the name but care is not them at all. Should be taking out of business and will be the way try to do business. Never trust in this company better places online that have way better customer service. Call loan trust I did they are helping me and will help you to don’t get in business with lend care at all.

brittany proznick

They lend me $3500, been paying $95 bi-weekly called them last month about my payout, my owing is still $3700, imagine i paid almost $7000 for 3 years and my owing is still higher than the amount that i borrowed from them. Just picture yourself if you're on my shoes, what would you feel?? Don't even think borrowing from this company, im sure you what will happen next, their customer service is good but the service.....

Robbie Power

Stay away from LendCare. They ruined my credit score. I paid off my 3500.00 loan before it was due. But for some reason they reported 300.00 was unpaid. Months later I checked my credit and noticed this. My credit dropped from 780 to 619. Although they eventually reported it paid. They refused to fix it with the credit bureau.

Carlo Martin Alfaro

I had an amazing chance!!! speaking with “ Mike B “ from LendCare, what a great individual he was very helpful & polite with me providing the information I needed thanks LendCare... I also definitely recommend Mike with a 5 star service rating????

Administrative Assistant Student Affairs

Delivered a child size wheelchair to hospital. Requested larger. Waited several hours for a new chair. The wheelchair was “dropped off in the hall,” no paperwork. We were not alerted by company employee that it was delivered. The new chair …

mudye amos

Thank you james forhelping me ur awesome????

Nan Mcneil

Naomi Langdon is being extremely helpful Wish I could say the same for most of her counterparts She is working with me even with effects of covid and my subsequent layoff from work

cmoe 2476

This company likes ripping you off and people there are rude! They will look for any reason to increase your interest rate during your term and oh you need to adjust your payment date because your payday dates changed? Well that's another 2% increase right there! Worst experience with a lending company ever! Stay away people...

David Ben

Good Morning, I wanted to give a shout out to Imran FOWZER For helping me to make a past due payment. She was very helpful and I would definitely be getting another loan with lendcare. The company is very helpful and able to work with your budget and helps to get you caught up.

Terrylynne Jensen

Today (June 8th 2020) I needed some information about my loan with LendCare. I called and spoke with James Harvey. James provided me with clear and concise answers to my questions, he was very polite and professional; very easy to talk with and extremely knowledgeable. I work with the public myself and always keep my eyes open for those who provide exceptional customer service. The service I received from James at LendCare was beyond exceptional and is probably the best customer service I have received anywhere in the last few years. Thank you James! I hope the management team at LendCare reads this review and gives you the proper credit and rewards you deserve for being absolutely amazing at your job. Thank You!

Chris Cheslock

I am very pleased with the help I get from James Harvey he has been really good with me I am sending out a great big great job. Thank you for all your help

Whitecap madness

Lend care awesome company They choose the right people team for customer service I talked with Sopan Pusparajah He was very professional and respectful he solved my problem with very easy way to me and at same time let me change my mood when he was very positive i want to thank you in every where and will mention my community for this company and person

raul padilla

While dealing with this company in general for deferral's not bad, everything was good till I asked them to move payment date to a week sooner on payday, they are now charging me 48 dollars more on my loan for 6 months, then my normal payments will resume.That is horrible.

Shawn Drover

Had a bank error (not in my favour) and had to speak with Annette in Customer service. She was very helpful and handled our issue efficiently and professionally. I appreciate her willingness to help and her kind manner.

David&Marie Schurman

thanks for answering lol changed from 1 to 5

Sarah Mathews

I got a loan from lendcare and just finished paying it off today!!!! I do not recommend this company at all!!!!!! try every other company but this one bad experience!!!!

kyle crooks

Bad services..took over 6 days to make a decision when they had all document..they dont care about their client..at all..will never recomande them to anyone last time wver i will do business with them

Sixty Below

All 5 stars for James Harvey! He is the real mvp and deserves all praise. Absolutely positive experience once we got in touch - James deserves a raise and the senior supervisors need to be re-evaluated!

Austin Crane

Worst company ever!!! They wont accept deferrals at all. And will keep automatically withdrawing money from your account even though you called to make arrangements. I cant say anything good about this bloodsucking company.

Carolyn Sykes

James Harvey has been a tremendous help with my loan. Working with me to assure that my loan goes through during this tough time.

Gerard Mozwa

I must say when I first got the approval for my loan I was extremely concerned considering the rate of interest and all but during this pandemic" Frank at Lendcare has done his very best to make sure I am taken care of and up to date with everything! I can honestly say I feel I have formed a friendship with Frank! He is very professional, understanding and always tries to help as best he can! If I can recommend you to anyone at Lendcare it is 100% Frank! Thanks again for everything @Frank!

J'aime Hanson

Awesome company! Helped me through the covid epidemic and gave me the time to pay overdue fees! Would 100% recommend them for new or previous people for loans

Soul Mocha

It's too bad that when you pay your account off in full, they try to sneak 1 extra payment hoping you wont catch it. Then, you fight with them on the phone for weeks, trying to get that money back. But, they do it so often, the people in accounting can't keep up? 4 weeks, and still waiting for the $$$$ to be returned. I don't recommend this lending institution. Editing this comment now, in October 2020. Got that one payment back, 3 months ago. But, now I have non payment reports on my credit score from this company, stating that I am missing payments, 6 months after my account was paid in full, on time? Stay away from this lending institution. Edit November 5 2020 I have been notified by my financial institution, it may take 4 months for my credit to recover, from his company's mistakes. Edit December 2020 I have not had an account with these crooks for 6 months now. They just sent more non payment reports to the credit bureau. I'm thinking it may take a 3 hour drive to their office, and smashing someone's head through a wall, time in court, and some news publicity now?

Tyler Tinant

Kris Lougheed has been such a pleasure to work with. This new to the company individual is extremely motivated and helpful and has helped me in every way he can. I appreciate is ethics and morals. I wish more people like him were in the automotive industry!

LeeAnn Marie

Sopan has been absolutely great every time I call or email him. He has really helped me out in regards to payment schedules and I cannot be happier with the service he provides!

J Robertson

Horrible financial company to deal with. Nishil and Bonabelle didn't have the knowledge to answer why 3 payments were taken in March. June 1 i called to see about a payment deferment because of COVID-19 and they would do it but I would have been penalized with a 10% rate increase. Then on June 8 they took two more payments. So when I called, nobody could tell me what or why they took unauthorized payments from my account and Bonabelle refused to transfer me to the accounting department as she would have to call them and told me to call back in a few days...unacceptable as I refuse to pay another nsf fee because I was lied to by a financial company representative on june 1. Not at all happy with the way lendcare is conducting their business and treating the customer.

Mark Madore

Can't thank lendcare for all they help with buying my camper trailer. It was easy and fast service. And when covid-19 hit hit l ran in to some issues. And Sopan Pusaraja was the first to reach out. To help with my issues. Can't thank him enough. So it anyone one is looking for a loan Call lendcare and ask for Sopan Pusaraja.

Jennifer L

My Name is Harry Patrick, i reside in Calgary, Alberta. I've had a Car Loan with Lend Care since January of 2019. They've been most helpful and accomodating in helping me. Very Professional and Personable in How They Treat Clients/ Clients. I'm very Thankful for have the opportunity to do business with them as a Consumer. And, i would especially like to , Thank Frank Irwin for all his continued help.

CHARLEY CHARLTON

I got a car loan with lend care Dec 2020 with a very high interest rate 49.99% or with a daily interest rate of 3.14$. its excessive and over priced. credit cards have an interest rate of 19%. I apricate them lending me the money but i will be avoiding them in the future. they offered no direct banking billing for me. only etranfers

Garth Simz

Very rude customer service took about 20 minutes just to get my account number. I just wanted it to pay off my balance and he insisted I go to the bank to deposit the money into their bank account instead of sending a money order. Will never deal with theses people again.

Jamie Parsons

Amazing customer service! Stacey went above and beyond and really made things happen. Great communication, very pleased with her and the whole process. Highly recommend.

Shannon Burnett

I've been a client with LendCare for around a year now. Getting setup as a client was easy and The original representative was great. Unfortunately there customer service team I've since learned is not friendly at all and come across very rude. I guess like most financial services companies it's a coin toss as to if you will have a good experience.

Allan Gillam

Im very happy with Lendcare and their service especially James. We were falling behind and he worked with us to get caught up and was very friendly the whole process.

Joann Gatchalian

I have been dealing with Lendcare for a year and a half. Today I spoke with a gentleman named James regarding changing my baking info and he was awesome. James was understanding and knew exactly what i needed as well as when he was able to deliver my request. I am very pleased with Lendcare and their employees. They always meet my needs. Thank you Lendcare. Sabrina Parboodial.

Audra Maloney

I have been with Lendcare almost a year & in this time have had several issues making my pymts on time. Lendcare has worked with me & always there to help any way possible. Super friendly staff. Definitely recommend them. And Stephen was super friendly, caring and kind. Thankyou for taking care of me!

michael hebert

I have had such a pleasant experience with Leah Gagne from lendcare financial, she has been very caring and considerate when dealing with my needs and my specific situation. Great communication, very understanding and willing to work with me i am very pleased with her and the whole process. Highly recommend.

Saif saif

Hi Frank.I. helped me to sort out my issue...Very fast...In fact I have kept his number in case I have further issues down the road...

Kevin Chen

if u have an issues getting loans this company is great yes the interest is high but we all start from somwhere... the comments about them making money off people well thats how business operates

Chris McArthur

I had an outstanding debt with LendCare because of some personal situation occurred with my income, and from day one Sopan Pusparajah ( a representative) was empathetic patient and understanding the whole time. Eventually I paid it if and Sopan went to bat for me to have my credit report corrected as well. It’s rare to find service like this but Sopan goes above and beyond. In an industry where you typically get bullied and threatened to pay back debts, Sopan treated me like a person the hole time.

Sabrina Parboodial

I had a really bad experience whit this company last week. First, I called to lendcare and the customer service who attended to me was so rude, and impolite with me and didn't resolved my problem. The company charged two times the payment in the same week, and also they charged to me very high interest because I missed just one payment, finally, I paid all my loan with my credit card. I will pay less interest in my credit card that with this kind of companies. I never going to recommend this company to nobody. Thanks for stealing my money.

Bayshore Nandish

First of all is that they take advantage of people. More than 20% interest its basically rovery. I never miss a payment. I just called once in order to change my bank information and I wanted to ask for some more information about my credit (full report and others). Wile I was trying to explain myself I was interrupted and the guy just repited the same thing he told me. Really sad to have emails and not have even an initial greeting and a polite closure. They take a LOT from people, the less they can do its being polite. I'm looking to chance the company any suggestions will be much appreciated. I sent an email to talk to another person, they sent a reply saying that it will take 2 bussines days for someone to reach out to me.... it's been almost 2 weeks and nobody reach out yet. This is the service you will get just a joke coming for an informal abusing people.

Lisa Schofield

I strongly would NOT recomment this company, high interest rate and very hard to deal with. When they financed my loan from a cookware company and after few years of paying it i decided to pay the balance in full directly through my bank BUT they still kept collecting biweekly payments. After knowing that i called and verify why???...the answer is because i did not call to inform them about paying in full. The lady told me that if i paid it in full it will go to their different account which doesn't make sense. So what happened is they reported it to TransUnion that it wasn't being paid then eventually been paid in full/writeoff. Totally sucks! It ruins my credit history because everytime the lender pulls out my credit history ???? boom! They thought that i have missed payments.

Abegail Quiambao

Shout outs to Johnny for best assisting us! Great lending partner at our store! Thank you Johnny!

Carl Plamondon

Lend Care is one of the best when it comes to loans. Easy approval and very convenient. Their client service assistance is a top tier. Michael Boscarino is very reliable whenever i need any updates on my account.

Amanda Marshall

I recommend if you go with lendcare, go through Imran Fowzer. He will make sure you are taken care of and go the extra mile to secure and maintain your business. Good Job Imran!

Matthew Haug

Sean was verry helpful . great company to deal with. Verry happy

Crystal Swadden

My experienced today with James Harvey was phenomenal- I made a quick call because I had few problems regarding my account and he was very approachable and did what he could to help me with my problem. Thank you James on your great customer service. Keep it up????!!!

Kyle Heller

I've been dealing with James for the past few months. Very helpful guy. Seems to want to help when nobody else did, apreciate the business with him

Jynean Meadus

WORST customer service I have ever experienced. Everyone was very very rude. They did not send me my ownership papers so I have been paying for a car for 2 months that I COULD BOT even drive. They didn’t offer to give me my money back. All they said was they are going to send it to my email and didn’t offer me anything else.

Dwayne Goodine

Love these guys and ladies, If you ever want to get a motorcycle and can’t afford to pay it up front please give LendCare a call right now they are worth the time, They are fast and very respectful. They are good people and will help you thru the hoops of getting that dream bike they did for me:):) and if you miss a payment because you couldn’t afford it they will understand just call them up and give them the best date for you they will understand they have been there too these are people that ride just like you and me:):) They are like family!:) My Rep was James Harvey and he is the best, I must admit some times people seem nice at first then become something else but not this guy he deserves a promotion ask for him for sure when buying a bike, He is so nice and respectful and again he gets it he understands when you can’t make a payment or whatever he will not let you down and he will not make you feel bad instead he will make you smile :):):)

Gordon Grasley

Always friendly and professional staff who are knowledgeable and able to assist you with whatever your questions or concerns maybe related to your loan needs. Had the pleasure of being helped by Michael B on a number of occasions and always is a wonderful example of demonstrating the very best of Lendcare. If you're in need, but options maybe limited, lendcare is there to help in whatever way they possibly can.

Krista Bolivar

Awesome to work with, patient and professional Sopan Pusparajah was great to work with, very understanding and knowledgeable about the help I needed! Thanks Tim

Dave Palombo

Good afternoon .. Today I left a message with a supervisor of a gentlemen by the name of Stephen Reiss pardon if spelled incorrectly . Most places i call to leave a review they are quit different from what I'm about to say .. I was treated as if the world revolved around me with this man . He assured me the entire time that it would be alright in the end of the conversation and I woud be happy with the result .. even tho there was not much he could do at the moment he left me with contact information to personally get ahold of him to talk to in the mor ing to discuss what the next step is ... needless to say very professional .calm .cool collected and informative.. understood what I had to say and was courteous the entire time ...100%I've made the right choice thank u Stephen!!!!!

Richard Bowler

RUINING MY CREDIT SCORE! PLEASE AVOIDE! I made a payment in full and still shows as an overdue payment. Customer Service is terrible. They say they will do a lot of things for you but never follow through. Dealt with 5 different people and still having issues 5 months later. BE AWARE! ZERO STARS!

Shawn Hoskins

Spoke with Jermaine; Instantly very professional, kind and a calm manner. He has excellent interpersonal skills and an asset to your company. He let me know all the details of my loan and re-payment options that were available and did not pressure me at all in his choice of language to make any sudden payment decisions. I appreciate the to-the point demeanor and I also appreciate he didnt forget any one of my requests and offered extra information that I had not even considered asking! 5 STAR!

sandy lee

Dave T has been such a delight to help me today! I would highly recommend him for anyone who needs assistance ! He helped me with sorting out a couple things and it went so smoothly and it was an easy fix! He was professional and very easy to work with! A side note such a great personality . Give star for Dave !

Rianna White

I've just turned 65 and need to pay off all my loans so I can live, My wife died last year and I needed a car quick. I went to the local dealer and found a reasonable car quick, I could have paid cash, or put it on my MC card. The dealer said they could finance the remainder, through their dealership, it works just like a credit at a lower rate. I went to pay it off today and the remaining 4500, on a $6,000 truck has ballooned to me owing them nearly $10,000 in 9mnths. The dealership claims ignorance and it isn't their problem that I didn't know to go and get them financing contract from the company they deal with? Isn't it required by Ontario law that they have to explain the financing agreement. Also how do they just get to add fee's to a piece of paper I've neither signed or seen until today. Total crooks, absolutely nothing is as it was explained, I have a bill of sale that states I put 2000 down and owe a remaining 4500 no 10,000 grand as they came up with today!

Brent Durant

Imran Fowzer Has help us through some difficult situations, with patients and care. Really appreciate the time Imran has committed to our financial needs. Thanks

Louise Green

Lendcare is plan highway robbery borrow 8900 and in a month they told me it was 11000 I borrowed. Wanted to pay the loan off and now it's over 14000. They charge daily interest which is completely wrong.. I'm taking this loan to my lawyer and filed with the government.. Do not borrow from lendcare . They are very rude and don't care about you at all . When people are in a tight situation especially now with the pandemic . How can they justify completely screwing canadians.