Reviews of Advance Financial (Loan Agency)

Gelenna Tate

Lori was very cheerful & very helpful as well... Thanks.

angel johnson

Billy,Candace,Lori are some great people, made me fell real welcome I will come back anytime

Tiffany Littles

My Mom went there yesterday and we had a great experience. Billie assisted her and was extremely nice and had a wonderful attitude the entire time! She worked hard to get my mom approved and we left with so much satisfaction. I’d recommend anyone go by there and if so ask for Billie! ❤️

Zana Buford

Lori was great

Susan Peete

Jennifer and Billie was a great help and helped me out with my needs

Chase Petty

I went to the Covington location and Ms Lakisha told great care of me. She is very professional and business oriented. When you walk into the building the smiles on their faces light up the place and make you feel very welcome, that’s great customer service!! From the time you walk in to the time you leave they make sure you understand every little detail. I would refer anyone to stop here ask for Lakisha!!

Chereathia Jones

Candice was wonderful , she showed me how to setup my email and banking. She got me approved for more than I could imagine. She was very sweet and knowledgeable.

Derieana Outlaw

Ms. Lakisha was very friendly and helpful. She was patient and explained the process very clearly so I could understand fully. This was my first time using this establishment and plan to be a returning customer ???? keep up the good work love!!!

Gamer “Pink Crush” Nation

This place is great. The rep Whitney was very patient , she got me in & out within no time, i highly recommend!

Randy Holsinger

MS lakisha was so nice well respectful and to me this was the best experience I ever had deal with customer service

365 Trucking

Lakisha did an AWESOME JOB TODAY! Please go see her, very professional great experience!!!!!

Keosha Flowers

Ms candice was very helpful an informative about the action at 247 advance financial

Trent Tucker

Great staff. Always helpful.

Latunya Somerville

Lori and Laura at the Covington branch were awesome. They were Extremely knowledgeable about the process and showed exceptional customer service to me . It was definitely One of the best and easiest experiences I’ve ever had☺️

Pamela Stone

Ms. Lakisha was so helpful & very sweet! She made my experience comforting and was extremely professional!!!!!

Amanda Jackson

You were great you guys did a great job an was happy with your service

India Johnson

I worked with Lakisha to finish the loan I had started online and was very pleased with how she handled the situation. I am a disabled veteran and it is difficult sometimes for me to talk to people and she was an absolute angel. I was able to get approved for the amount I wanted and I will definitely stick with it! I highly recommend either going in to see Lakisha or communicating with her over the phone maybe she can help you as well!!

Tiffany Dawn

Whitney and Alexis where great! They where very nice talked me through the entire process step by step. They are a good addition to your team. Thanks so much an keep up the good work!!!

Deanna Blevins

Wonderful people. Very helpful. So glad to be able to do business with them

roger smith

Laura is awesome, she’s there smiling every time I come in and greets me by name every time. She definitely makes my experience at advance financial very smooth and stress free ????????????????????????????

Jae Bledsoe

Whitney , Candace and Billie we're amazing !! They were so nice and took their time to make sure I got the money I needed for ????

James C. Woods

Lakisha gives great service.

Kenyatta Kitchens

For a place that's open 24 hours a day 7 days a week, it looks pretty closed to me.

Angel Kelly

Mrs. Candice was so wonderful helping us tonight. She was very patient and kind and even helped me setup my online account with my prepaid card. I definitely recommend anyone to come see her.

901Jevon

I love the service I received from Lakeisha she had a outstanding attitude and greeted me with a friendly smile I would definitely come back again. See Lakeisha for your financial needs

Cookie Jones

Candice was such a big help. she was very sweet and knows how to treat people. i would recommend her and this company. Definitely had a good experience today!!!!

Annajoyce 123

Lakisha was great. Very good customer service

Morgan Lecole Potter

Hope is great she is very respectful ,really good job ethics , friendly and I suggest anyone one that needs a bond to call her

X3 Fryerson’s

Sharon is fantastic !!! I love the way she treats her customers ‼️

Tony Kaniecki

Candice at the Covington location was so helpful. She was knowledgeable, enthusiastic, professional, courteous and a pure delight to do business with. She made a wonderful first impression. I hope that all of the employees of Advance Financial are like her. Thank you again Candice.

Sharese Smith

Billie & Lakisha helped me this morning! They got everything handled for me quickly and had the best customer service and attitude. They not only got me what I needed but literally gave me a brighter outlook! Thank you girls!! ♥️♥️♥️????

Nick Kline

Ms Stephanie was so helpful and awesome

Jameka Rogers

Whitney is Great , she was very helpful! She was very knowledgeable, she smile the whole time , whitney was a very welcoming young lady. .

Reginapldthtt Henderson

Laskisha was wonderful kind and polite she was able to answer all my questions she gave me quick service I will definitely recommend advance financial in Covington to other people I know yours truly Rogers Smith

shelby delancey

Thanks Billie for helping on the loan

Myeesha Adams

I personally would like to thank Lakiesha for going above and beyond to make sure I was well taken care of. She is the definition of excellent customer service. Please call or stop by to see Lakeshia and she will take great care of you!!! Thank you ladybug ????

Sauyna Richmond

I received the best customer service today at Advance Financial from Lakisha. She was so friendly and sweet , I would recommend her any day.

Adrian Owens

Lakisha was very helpful and patient

Lashelle Jones

Ms. Lakisha’s service was quick and easy!! Attitude was great!! ????????

Brooke Mays

Billie was awesome and help with my loan process right away good see her.

brenda wooten

Awesome crew and manager...perfect manners...awesome experience...I highly recommend Advance Financial..thanks to Ms. Lakisha and Mr.Gerald

Latonia Craig

Lakisha u were great thanks for all the help great customer service !!!!

Cory Perkins

Lakisha was a very nice and polite when I was communicating and doing business with her over the phone , i recommend her to anybody, she is a sweet and generous person . Thanks Lakisha

Crash Millee

My luv lakisha was so nice and helpful and she really know how to treat are customers

Big Barnes88

Ms Billie at your highway 51 ..exhibited excellent customer service She kept a smile and was very courteous to her customers at all times If you guys hired more people like her you all would get a rating of 10 everytime

Cortez Roy

Great service fast and quick Go and visit Lakisha ‼️

Sinise Jones

My sevice was great LaKesha did a wonderful job on helping me out with everything love ya

Jeffrey Preston

I came in tonight to apply for a loan and mrs. Candice helped me get some money. She was fast and sweet and very informative about what all i needed to get approved. She made me feel very comfortable in understanding how the loan process works. GO SEE HER at this location!!!!

Faye Floyd

She was very professional and have patienceThanks for your service Lakisha

Kateidre Holmes

I walked in knowing absolutely nothing about Advance Financial besides knowing they help people during hard times. Ms. Lakisha was AWESOME ???? she was very professional & explained everything I needed to know about my account. Best costumer service‼

Joanne Smith

Lakisha showed amazing customer service. She was extremely sweet and professional. She truly made my first experience awesome. Go see Ms Lakisha

Lucille Jones

The services is always great and I never have to wait for any service.

Robin Mcbride

Thanks to Whitney for helping an the lady of advance financial Billie an Candice!!!! For the best help????????????????????????????????????????????????????

Billie Hargett

Gerald was so helpful. He is super knowledgeable, enthusiastic, professional, courteous and a pure delight to do business with. He made a wonderful first impression.

Robin McBride

Ms Sharon was amazing! This was way better than anywhere else I have been.

luis dejesus

Lakisha was amazing!! I highly recommend her

Princess Tipton

Lakisha did an amazing job. She was very professional and sweet. She was very polite and helpful. Will be back again

Clarence Eddings

Lakisha was great took very good care of me an stayed over on her shift to make sure I was took care of !!!

Amanda Johnson

I recommend Lakeisha Maxwell to anyone, her service was very professional and respectful

shavonda jones

The staff is friendly educational and the service is great

Keosha Pearson

Sharon has a sweet personality & is very patient

Edna Vincent

Whitney and stephaine helped me in everyway possible there customers serives is remarkable!!!!

Single Mommy Princess Eri

Steven and Billie are great they stay over time just to serve me and make sure that I am a happy customer I recommend them both always

Tina Davis

Billie Pinay Best Customer service I’ve ever had. She was very helpful. She explained so well.

Starkeisha Winding

Billie, she was very nice with all smiles and sweet , patience and very good at her job go see her .

Mr. Anthony Draine

Whitney was outstanding customer service she took care of me and meet all my needs.

Izola Whitmore

Stephanie and Whitney helped me get the money I needed it was so easy and they are so funny the process is so simple I can’t believe how easy it is thanks you guys for the help and laughs

Lisa Ward

Stephanie helped me this morning, and was a big help

Tasia Moore

Lakisha is awesome! Very kind and helpful! Looking forward to doing business with you all!

DeLuxxe Kandii

Steven and Billie are very friendly and helpful the are the best costumer service representative that I have ever delt with they are amazing

Marion Winberry

Came in and saw Mrs Candice and Whitney. They were so sweet and bubbly and really helped us. Will be back

Linda Bowers

Ms. Lakisha was really kind and nice today.... This was my third time in the store today with a full pay off.. AND A RELOAN OF 60 bucks then to return hours later needing another 20 buck loan man i tell help and nice people just come so kind and quick here I LOVE 24/7 FINANCIAL. Ms Lakisha WAS CURIOUS INFORMATIVE AND POLITE.. I'D RECOMMEND BUSSINESS HERE WITH HER WITH ANYONE .....24/7 my,... . our neighbor hood lenders

Bethany Littles

Great friendly and fast service

Sai Gocrazi

Laura and Lily are awesome and super friendly!

Jennifer Wright

I love ms.Lakisha And the way she handles her job she has great customer service with an amazing attitude!! I strongly think she should own her own store♥️

Charles Bennett

Mariah was definitely one of the most professional people I've ever met. I have never had such great customer service. Wow! I will definitely spread the word and will be back to this location specifically.

Ceddy Gomez

Billie has been very professional and understanding.She was patience and her personality is amazing. Need more people like her that deal with all types of personalities and still maintain a Beautiful ????.

Shantay Glass

Thanks Billie for the money order!!!

Stephanie Phillips

Billie she was wonderful with a very great attitude

Tommy Blanken

saw ms Candice. she does a good job

Biff Bickerstaff

At the advance Financial I'm Covington TN, Whitney was really helpful and fast at getting me in and out. Will do business again.

Savannah Barnes

Whitney did a great job getting us in and out. She is very friendly and a CSR. Thank you for helping us.

Ray RYAN

Whitney is great. She went out of her way to help me !

Tre Brooks

Lakisha was the best help with the loan application And she was the best employee in the company

Courtney Crawford

Lakisha was really great with me! I'm so happy she was able to assist me. Thank you Lakisha!

Latonya king

Whitney gave me great customer services, she smile the whole time and was very welcoming. She was very fast. I was very impressed with how fast she took care of me. She share with me all the other things the store dose beside the flex loan. She was a very friendly young women. I was So greatful for all her help. Thank you Whitney !!!

Ronnie Parker

Miss Lori was sooo patient and sweet!! Took her time and didn’t give up and made sure i left satisfied and with some money in my pocket!!! Also she was very professional and friendly and she has outstanding people skills!

Debra Smith

Whitney was great. Very professional and helpful

Kelly Blaylock

Lori was amazing. I literally love her

Mara Velazquez

Mrs.Lakisha is very professional and polite absolutely amazing experience.