Reviews of Rogers (Loan Agency)

Julian Maytum

For a phone company, this location NEVER answers it's own phone. Just call the Avalon mall location.

Paula ???????

Customer service

Cathy Murphy

Good service but watch those bills

Michelle .Gorrie

BE ON GUARD! So last year I destroyed my phone and looked to replace my old one with a new affordable model I could purchase. I signed on for a new one and the guy told me that I was receiving a tablet as a bonus. He was even "nice" enough to set up a phone number. Well... Turns out that extra little charge on my bill was a financing fee I was paying for my "free" tablet. These people are not here to help you!!!

dmj merc

Excellent customer service and a very knowledgeable staff.

Bob Drov

Despicable service, despicable support, despicable company. Never again.

Jamir Hicz

My review isn't for any specific location but moreover for the wifi service in general. Highly succeptible to weather interruption and slower speed overall in comparison to their competition.

Pranjal Patra

My experience was really bad. Their service is the problem. Go with Bell fiberop even if it's more expensive.

Alan I

I heard a lot of praise from my family members who live in Toronto so I got their connection here. I often play online games and also work online so the fact that I have to send a ticket every one-two months and ask someone to come in and check why my connection keeps dropping has to speak for itself. Rogers is not the way to go if you play games online or work online as their connection cuts of out of nowhere plus the latency caused by ping spikes.It gets really frustrating when your internet stops working out of nowhere and starts working again without changing anything. And this happens with Rogers, a lot. Really would not recommend for anything other than casual video watching + social media browsing. 2/10 on my end. Considering changing as soon as the situation regarding covid eases down a bit.

Jennifer Tulk

Dropped off my equipment cause I went will bell

Judy Murphy

Its good for calling about problems with your TV, cable, cellphone and home phone.Sometimes you have to wait awhile to speak e someone.

Ted Gillis

Amazing people Tyler great service rep knows his work very helpful ! Recommend him for a Rogers service rep great guy!

Hazy Victory

Says Rogers on store name but they say they are not Rogers store. Very rude not helpful at all. Would not recommend. I would give zero star if I could.

Len simms

Had been advised by Rogers to go to Rogers store in St. John’s to get a new remote called champion remotewith watch cable button instead of one with power button cause it was old And cUsed problems like freezing.. I went to this topsail road store and the agent was discourteous,etc, not helpful. Said simply she didn’t know anything about such a remote and that it must be an Ontario thing.

Nicolaas Veldt

Always friendly staff. I have always enjoyed visiting this store even if just to window shop. Never had a bad experience in 6 years with Rogers and this Rogers store.

Keara Pardy

Nothing but trouble. Had to verify address for bills 3 times in 5 months and still havent ever recieved a bill and had calls for late payments when a bill was never recieved.