Here you will see all the feddbacks of real people who are purchasing the services and products of Best Buy (Loan Agency) near to the territory of Iroquois Falls (Canada).
At the moment this firm receives a score of 4.2 stars out of 5 and this score has been based on 127 reviews.
As you can read, its rating is good, and it is based on a high number of opinions, so we may be pretty sure that the assessment is very credible. If people have bothered to evaluate when they are pleased, it works.
You know that we don't usually stop to put tatings when these are positive and we usually do it only if we've had a problem or issue...
This Loan Agency corresponds to the category of Electronics store.
Has by far the best costumer service. The staff is read to help, assist with find items and getting you the best deals. I was served by Preston today, and he was extremely helpful, very polite and delivered overall great service.
Always friendly and knowledgeable!
The staff are great here. They even price matched a T-Fal acti-fryer fir me at a fantastic price. Staff are friendly and knowledgeable. If they don't know the answer they take the time to get the answer for you. Store is kept clean and items are fairly easy to locate. Thank you for making my day!
Very helpful staff, got what i needed for a very good price
Not exactly knowledgeable staff. I went in and had about 5 questions about some high end headphones. The only one he could answer was that yes they were in stock. I went home and did my own research and purchased them on Amazon. Too bad as I would have liked to purchase them locally. Best Buy, train your staff or have them direct you to someone that knows their product.
Good customer service
So much to choose from
Love the customer friendly service
Additional staff training would be helpful on how to help customers. Once I was helped the sales person was very knowledgeable and helpful. I would likely not return to this location unless the item I needed was only available here. I have had much better experiences at other Best Buy locations. Overall a C - would likely not return.
Electronic s
Convenient electronic shopping centre with online service.
Everyone has great knowledge of the products. If not, they will find someone who knows.
Perfect for best local tech, staff is very knowledgeable and helpful.
I always appreciate the knowledgeable and friendly staff who help me efficiently and effectively every time.
great customer service
Some prices too high, some decent deals. Wouldn't be my first pic for electronics
Great place that price matches
Great service, went above and beyond the call of duty to help me out
Good prices
Greedy place. ..
My sales associate Emmanuel Bedard was very professional and friendly. He answered all my questions and was very helpful. I would recommend Emmanuel and Best Buy to anyone!
Cool place, really nice people
it is okey
Alot of information
Went above and beyond to find me anti static bags. Thanks for the great service
Lots of choice and knowledgeable staff..
Friendly staff
One of the better Best Buy I have been to and they do price match.
Service is excellent and staff is very knowledgable.
Great service. No dickering about a return of a kitchen appliance that had a heat issue with the oven .
Always something interesting to buy.
Edit: After reaching out to Best Buy Canada on Instagram, we were put in touch with the Assistant Manager at the Timmins store within a day, and he was awesome! He has rectified all issues and we now have a new monitor, shipped right to our home. Cory: thank you and your team for the awesome service! We are so thankful!! Extremely disappointed in the service we have received so far. We drove 2.5 hours and dropped off a $900 Dell monitor to the Timmins location to be fixed, it was still under warranty and we were assured it would be taken care of. That was September 9th, 2021. It is now November 10th and we have not heard anything from the store. We have tried calling customer service multiple times, but the associate who took the monitor did not give us a work order receipt, only a "check in receipt" meaning that the receipt we have contains no information (work order number, receipt number etc) for customer service to look our service order up by. The Timmins store has no direct line, and the customer service agents we have spoken to have said there is no way to contact the store by phone or e-mail. We live rural and are 2.5 hours away from the store, so we can't just drop in to check on it. When asked how district managers get in contact with the store managers, they said they didn't know. There must be some way to contact the store directly, but so far no luck. As of right now we are planning a trip to the store, but that is up in the air due to work and other commitments. Right now it seems like we are out a $900 monitor with no way to check on the status of it. We think it was stolen, or is sitting in the store somewhere unattended. Terrible, terrible situation and EXTREMELY frustrating!!
Very good service and friendly staff
No service
I definitely don't come here for advice or the staff but I do my research online and order stuff from the online store (Pre orders) the orders are fast and easy. If you need something small like a usb memory stick or mouse I would come shop here but other than that I probably wouldn't come shop here.
Good selection
Staff went beyond expectation to help out. Only cellphone selling staff seem a bit haughty
Helpful and experienced staff
Friendly and expert service available
Great staff, very clean and great selection!!
Got boned with pre-ordered collectors editions of games here on several occasions, simply by mis-informed/ignorant staff who didn't care about their jobs or the quality of service. PRE-ORDER ELSE WHERE!
Good stuff here
Helpful staff
SAME THING. NOT ME, FAKE ME AS IDENTIFIED BY BELL. Those capital letters again. So proud of how much help my country provids. Reminds of certain documents that were filled for my six months holiday.
Friendly staff. Lots of merchandise to choose from
Good pc selection
Great customer service. He helped me with a huge purchase today
Great place to shop for electronics and it has great service especially at the repair center!
Good food and service.
Good Staff great products at a decent price. Knowledgeable people.
help staff, always spend more than I should ;)
Amazing place to visit and the staff are just excellent
(Translated) for a small town it's nice to know a store of this size (Original) pour une petite ville c'est Nice savoir un magasin de cette taille
Employees are very helpful
Lady at the cell counter was informative and relaxed. Good work on her behalf.
If you know 100% what you are looking for it's a decent place. If you have no clue they will gut you, and your wallet for what ever junk they can pawn onto ya.
A big boy toy store!
I'm a nerd, nuff said
Greatest place to shop for all of your electronic needs in Timmins and the surrounding area.
Find staff is not very helpful
Great selection of products at reasonable prices.
Very unfriendly staff. All working on commission guess.
I just had the best experience here tonight! The one helping me was Preston and he was so patient, kind, and funny. Everyone was so friendly! Thank you best buy! made this a very happy Christmas :D
Truly enjoyed the service I received from Best Buy in Timmins. I had a tablet that went on the fritz. I had the receipt, but unfortunately it was past 30 days. The Best Buy in Sudbury (where it was bought) could not care less, told me to Google the manufacturer. Thankfully that same day I had to travel to Timmins for business, and lo and behold! They exchanged the defective tablet for a new one. Thanks Best Buy Timmins!
Very poor Supervising skills. I bought a laptop which was sale on Black Friday and which they didn't have it in stock at the store so we went on and placed the order online to be shipped to the store and it said that the product would be shipped by 3rd of December. Two weeks didn't receive my product, checked online it only says shipping label gas been created. So decided to go to the store and find out what was happening, the supervisor spoke to the help desk and got them call me back and placed a lost shipment complaint and emailed me saying they would get back to me in 5-7 business days. Meanwhile they had the product in the store when I went to speak to them after weeks and would refuse to give me one of their stock and replace it with the mine once it's shipped to the store. 26 Days later I still haven't received my product which I already paid for and also wouldn't get a refund . I understand shipping during holiday season is tough but why wouldn't they give me one from the store and replace with mine once shipped and also wouldn't give my money back. Wouldn't allow me to cancel my too. Saying the e-mails states 5-7 business days you got two more days . Haha.. Very bad experience The rest if the staff was good . The supervisors lack skills. Need more customer problem solving supervisors not just blame on shipping and e-mails. Thank you
Helpful stsff
Was just browsing but friendly staff
Great service and very helpful
The best Best Buy I've been in. Lots of great products and friendly staff.
Great electronics store
Good place to buy electronics.
Very good customer service. Quick and informative.
Prices aren't great and service is sub-par. Pretty much like any other BestBuy
Good service
Great Place for electronics
Really good selection of Dyson fans
Best selection in town. I look forward to the flyer every week.
My experience with Best Buy was good. The young man was very helpful and friendly. They have a large selections of products. Keep it up Timmins love your store. ????????
Fantastic, easy and quick service. Highly recommended for everything from appliances, technology and baby stuff!
So helpful
Good store service is okay.
Best Buy is a great place to get your electronics. The team is very knowledgeable and helpful. The fact that they have people standing at the door to help is absolutely amazing.
Out of this world service
Love this store. They have the best customer service. People great you guide you to where you need to go. They are knowledgeable about products. And they are always polite and helpful. They actually all seem to enjoy working there which is really important in any place you walk in, if they are passionate or they like what they are doing they are more helpful. I did buy quiet a few things there, sometimes the price isint what it says when I look at it... And they always take off 10$ for any mistakes made. It happened twice to me recently... Buying and Xbox and a really nice headset. They have the best deals in town electronic wise... I wouldn't go anywhere else. The variety is so great. And theres a price for everyone.
Needed info about my ipad got it no problemo
Good service, lots of staff working.
They carry all your electronic needs and some, you have the option for online order and in store, they also have good deals once and a while and a large assortment of electronics, store is very bright so never an issue when shopping, prices are labeled very well.
Great selection of electronic products, and priced competitively
Formerly a futureshop, keep an eye out for sales as the normal prices are usually a little high. Fairly good customer service and Computer repair
It was as expected. Had 2 salesmen follow me around.
A whole lot of employees having conversations with each other, a really grouchy Cell Shop employee and 15 minutes to be acknowledged/served. Not a surprise there weren't many customers in the store. The bright spot was the guy getting paid to say hello and goodbye to people was pleasant. I definitely won't go back. It's the 3rd time we've been there since it switched from Future Shop, and each time was less than stellar.
Love shopping there
I have 3 years old laptop acer. I use it once a month for a couple of hours only so it is in very good condition and fast. I have always antivirus on my computer. I have always used kaspersky. but this year I downloaded Mcafee protection. After the installation of that antivirus my computer had no issue. But about a month after the istallation of Mcafee, when i opened my laptop it was too slow. I tried to run antivurus but antivirus didnot work. it showed only 1% complete. so i visited timmins bestbuy store and talked to the guy who was working on geeksquad section. without touching and looking at the computer, the guy said if your antivirus is not running that means your hard disc is gone and it costs more than $400 to repair it or you can buy new laptop. when i asked what causes damage to the disc then he said you may have dropped. then i said i have never dropped it. then he says only moving the computer might cause that problem. I was shocked when he said only moving a laptop in a desk damages the hard disc. then i said are you sure. he added " yes I had that with my brand new computer". i was not ready to accept that my hard disc needs to be changed because it is always super fast. so I brought my computer back home . When i got home i tried to run the antivirus. With multiple attempts, antivirus worked and my computer is super fast as before. no brand new computer can beat it. so i dont know yet what was the issue with my laptop but my experience with best buy was terrible.
Staff is very friendly and not only very helpful, but eager to help especially with the tech they are familiar with. Twice now I've been looking for a specific piece of tech a d best buy has been the only place I've been able to get them. Would definitely go back!
I have a series of bad experiences with BestBuys, but this location is the only one I would ever come back to. Very good looking place and very pleseant people. Thank you!
Helpful!
Courteous staff always willing to help. The store has an extensive selection of products. Nicely laid out, organized, clean and well lit store.
The 2 guys who helped me with my purchase were simply amazing.... they were very knowledgeable and didn't try to force any upsell.... It was a very pleasant experience dealing with these 2 guys ... a huge thank you for your assistance ????????
Very helpful people. Got what was needed fast
Good service
Cool people and friendly
Worst place to get a cell phone. Geek Squad service is terrible when your phone is defective.
Good service
Great service
(Translated) Good service and prices for electronics (Original) Bon service et prix pour électronique
Excellent customer service!
Absolutely amazing
Awesome place to shop
Our local Best Buy has a decent staff that are loaded with information. They help me to make an informed decision.. most of the time ends in a purchase, sometimes not because of the valuable information they give where maybe what I'm looking at won't suit my needs. It's this honesty that brings me back. Pricing is fair although the information they provide is worth way more than saving a few dollars. I hope your local store has the same values!
Most excellent service and competent people. Friendly atmosphere who really care to satisfy your needs. They know theyre products.
Their system was down due to a power outage but they used pen and paper invoices to continue to provide service.
Great service good prices
I experienced good customer service. You don't get this kind of experience in other best buy or other shops.
I always have really good service from the Geek Squad team. No matter how busy they are they make sure that every client is well taken care of before moving on to the next client. I recently had an issue with my cell phone and had to deal with them multiple times over the last month and they handled the situation really well! They did everything they could to make sure I was a happy customer and that the problem would not come back. I would strongly recommend!
Ok store for what it is...
The price you pay is determinant on how well you know the manager mike lee lol
I had a problem with Sony radio cassette ,the problem was solved, thanks to the assistant manager..for understanding As I had a problem 3 months before and he honourd my request for another unit. Thank you so much , a great team ....
My Google home mini wasn’t working so I called tech-support and they fixed it . They fixed it faster than I could’ve - Tysen Of Making Memories Podcast
There's always someone to help
It is absolutely impossible to call this store. There is no options when you call the number. Just a recording saying they are to useless to pick up a phone.
Staff was friendly and very helpful. Items are well displayed making things easy to find. The store also has a nice rewards program.
Reno's already. It's a new building.
Never buy the extended warranty with geek squad they will not fix or replace it’s a scam
Ever helpful
Fantastic people and fast service
Great service by the Geak Squad
Great staff! Came from Vancouver and had exceptional service.
The shelves are half empty and the selection is poor.
Friendly staffs..like it..
Communicative, helpful, and quick service
Can offer 0 help with cellphones, very unimpressed. But the staff was nice just not very helpful for my own needs.
Excellent customer service!
I have had the same experience NO ONE answers the phone very frustrating . and still waiting for an answer when i can pick up my new computer . Will cancel computer if I do not get positive results.
Great service, very helpful
Usually good service but couldn't answer most of my questions
Didn't have what I wanted
Good service
Lots of products. If they don't have what I need they can use the online store. Very friendly customer service
Service is always good here.
Item on shelf was sold out, Staff came over offered online order as a solution, they even contacted me when all was completed just to tell me when the item should arrive. This was simpliy for a wireless headset for my father, amazing customer service from Mangager to staff very impressed
Customer service was great
Had trouble again with an Asus transformer mini Laptop manager Mike stepped in and replaced it with a new unit. Would highly recommend this store and it should be used as an example for the rest of the chain.
(Translated) Fine products (Original) Beaux produits
The Geek Squad was incredibly helpful as usual.
Went to purchase laptop for my mother-in-law. The staff were very helpful. I purchased the perfect computer for her needs.
Team is always willing to assist... Nice to see
Great service with great smiles!
Need to get more people knowledgeable on products.
Very prompt and professional services
While I can appreciate self serve options, it is extremely frustrating to follow all of the instructions, be left to my own devices, removed from any assistance, only to learn that it is not something that is possible via self serve options. To add insult to injury we spent an hour waiting to be told this and ended up going to the Telus store where the agent was very helpful and we were in and out in 7 minutes! Seriously unhelpful staff at our bestbuy location. I refuse to go there without doing my research and checking out all other available options in my city before even going to the bestbuy website, only as a last resort will I go to best buy.
Awesome service!????????
Sorry to say but service was horrible...im very dissapointed in their service...in timmins store...my daughter purchased a laptop and we asked to set it up for her..3 and half hr later we got the laptop...and it took them a half hr to bring it out to us...we drive home in which takes one hr...and my daughter has no plug charger for her lap top...i have to drive all the way back to timmins in the am to go pick it up...service is horrible...i wont ever shop there again...
Found what I was looking for
Simply the BEST! The customer service from Darren and Darin was beyond my expectations. Thank you so much for going the extra mile to rectify everything for me. There are many reasons why the Timmins store is my family’s go to store but this is #1.
abit biased but i love that store
Helped with custom built PC great service!
Great service
Always friendly staff available to assist in all your shopping needs
Great Staff, Excellent Service - Best Buy in Timmins has gone above and beyond every time to make sure their customers are heard, and helped. Thank you again to everyone in Best Buy Timmins! Knowledgeable staff, who work hard.
Always get the tech help needed Never fails so far
Staff is always engaging the customer if they need help.. they are somewhat knowledgable but I myself am extremely techy so I feel they cannot match or supersede my expectations. It's still nothing to take away for the average client base.
Good service
Knowledgable staff
Ordered my things ahead of time was ready when I got there and was loaded into my truck quickly and professionally
Very good customer service
While the staff is most helpful and prompt, they sometimes lack the knowledge to assist in providing the detail to narrow their selection specifically to your need. A good assortment of the latest products from the best brands in stock. Pricing can be occasionally obscure and I recommend price matching with their website before purchasing. Well lit, accessible and located near other major shopping areas. Recommended for their cell phone kiosk and assistance with swap and setup, they have impressed me on more than one occasion.
Always good service here. The staff remembers customers by name and are always there to help you find what you need.
Excellent
I think the service is excellent and on par with standards I expected of a Best buy. I was browsing the laptops and I felt that the staffs did not know as much about the product as I would like. The selection was sufficient that if I was in a pinch, then I would go and get it if necessary
Brandon helped with polite and professionally when a computer was needed.
Cool